Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AST (UTC -4), NST (UTC -3:30)

The company

silverorange is a design and development agency based in Canada. When pursuing work, we focus on interesting and meaningful projects. Over our 24 years as a company, we've worked with well-known technology organizations like Duolingo and Mozilla, not-for-profit organizations working in areas including affordable internet access for low-income families, and with world-renowned doctors training other doctors through online education.

We’re proud of the fantastic products we’ve built in partnership with our clients and we’re actively invested in the processes behind these products. We are committed to fostering a team-focused approach in our work of building great user-focused systems, while also placing a serious emphasis on quality of life, openness, empathy, and a supportive work environment.

The position

We’re looking for a Digital Project Manager to join our team. We are open to iniduals of various experience levels, though ideally you’ll be joining us with at least three years of  full-time experience planning and coordinating digital development projects and teams. We favour applicants with a strong sense of ownership over their own work. In collaboration with our Director of Project Management, you will be empowered to continually evaluate and improve our project management methodologies and processes, thereby helping the entire team to excel at their jobs. Excitement and ability to learn and contribute is more important to us than other metrics like years of experience. 

This position is available immediately and we will work with you to get you started as soon as possible.

Responsibilities

• Collaborate with our developers, designers, and clients to sustainably and effectively drive projects to completion. Assess and evaluate team successes, modifying future processes as needed.

• Balance the needs of concurrent projects with separate teams, both your own and those being run by other Project Managers. You’ll be responsible for overseeing the progress of assigned projects, ensuring everyone has appropriate tasks and deadlines;  foreseeing, flagging, and eliminating possible blockers; and  advocating for the appropriate resources.

• Establish a working relationship with your team lead, collaborating to balance deadlines and client needs with a supportive work environment and focus on quality of life.

• Be the source of truth for the state of your teams’ projects, keeping track of project status and deadlines, prioritizing backlogs, and working with all parties to adapt to changing goals when necessary.

• Document and manage tasks and client needs/requests using project management tools, optimizing for collaboration and communication. We currently use Shortcut & Notion for project tracking and Zoom & Slack for communication.

• Communicate with your assigned teams to help resolve issues as they come up, and raise them with clients or other stakeholders as necessary.

• Communicate your teams’ progress to the client in a clear, effective, and timely manner.

• Participate in strategic planning sessions both internally and externally to create better project outcomes.

• Learn about your projects and products to the extent required to direct and manage the progress of your teams effectively.

• Contribute to client proposals and contracts.

Requirements

• Eligible & available to work from Canada. Eligibility to travel to the United States for occasional client meetings is an asset.

• Self-directed learner who takes accountability for sharing knowledge and working towards improvements, both in terms of the tools and methodologies we use as a team, and personally.

• Significant experience in team building and facilitation, including leading meetings, and problem resolution/mediation.

• Self-motivated to effectively manage time commitments and priorities across competing goals. The ability to shepherd the team to completing goals is a must.

• Strong written and verbal communication skills and significant experience communicating with a team and with clients.

• Comfortable giving constructive feedback to, and receiving constructive feedback from, all roles within the company.

• Able to communicate clearly with clients and co-workers across multiple time zones. Several of our key clients are in California and we have team members in British Columbia, Alberta, Ontario, Quebec, New Brunswick, Nova Scotia, and PEI.

**We’re confident we’ll be able to help you get up to speed on the technical end of the job, but ideally you'll identify with some of the following statements.

• You care about understanding the software development process in order to collaborate with Product (when applicable), Design, and Engineering.

• You have been a Project Manager in the software industry.

• You have led projects involving technical operations and new software product/service development.

• You’ve contributed from beginning to end on a digital product and know what it takes to get a project done with a team of developers.

• You have experience joining and communicating with a tightly knit team of people, and dealing directly with external clients.

Growth & ownership

Our team is co-operative and will help you learn and expand your skills via mentoring, team-wide support, and learning opportunities. All members of the team are encouraged and given space to grow as inidual contributors, and have ongoing opportunities in project and team leadership.

We’re excited to hear your fresh ideas and approach. We have decades of collective experience, and we all continue to become better at what we do by both teaching and learning from each other. Add your voice to our mix!

Opportunity for employee ownership is a fundamental part of silverorange (non-founders currently own more than a third of the company) and we’re currently working on new ways to transfer even more ownership to employees.

Inclusion & ersity

People with different backgrounds and experiences make us stronger, and we’re always looking for ways to improve. Our team is getting more erse across many dimensions of ersity, but we’re still missing perspectives that could make our work better. We highly encourage people from traditionally underrepresented groups in our industry to apply—we’d love to hear from you.

Remote working is just as good as local

Our team has been remote-friendly for over 20 years, and remote-first for the last 9. We continue to improve our approach to having a dispersed team. This is a full-time remote position regardless of location, though you are welcome to work from our lovely offices in Charlottetown, Prince Edward Island, Canada if you wish.

The majority of our team is full-time remote and 95% of our clients are remote. You’ll need to be comfortable working with a remote team regardless of your location.

Typically all employees spend at least one week each year working from our Charlottetown office, so plan on visiting PEI semi-regularly.

Though you may be working remotely, you’ll be an active member of a great and small but growing team, both here at silverorange and with our clients. Regular voice or video communication will help keep you in touch with the smart people with whom you’ll be working.

Benefits & compensation

• Flexible work days, approached collaboratively with you to allow for the realities of appointments, family minding, and your everyday life.

• 3 weeks of paid vacation, on top of 10 paid days of civic holidays, and 3 weeks of paid company-wide shut down.

• Generous health and dental coverage, with 100% of premium covered by silverorange.

• New computer hardware every 3 years, and other tools as needed.

• Yearly company-wide bonuses based on overall company success, plus ownership opportunities and idends for long-term employees.

• Salaries based on skills and experience ranging from CAD $65,000 - $85,000, with both annual company wide salary band adjustments as well as opportunities and expectation of ongoing career and compensation growth.

• Additional remote worker salary add-on of CAD $3,000 per year and a wellness salary add-on of $500 per year.

How to apply

We will be accepting applications until Friday, December 8, 2023,  and hope to conduct interviews the week of January 8th - 12th, 2024. 

Click 'Apply Now' and include a copy of your resume, any links you have to relevant examples of recent work, and a cover letter explaining why you’d be great for the job. Tell us about an interesting project you’ve worked on or helped ship. 

We want people to feel they can be their genuine selves at work, so we’d love to hear about who you are. If there is anything else you would like to share with us — i.e. a Medium or Twitter account, online writing or select blog posts, etc. — please feel free to include those as well.

If you require accommodations at any phase of the application or interview process, please let us know. We would be happy to support you and discuss accommodations as required.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

We are seeking ONE full-time UI/UX Designer with strong design skills to create stunning visuals to showcase our product. You’ll work closely with the founders, design team, and our engineering team to build a great product. We are partnered up with Walmart.com and your designs will be showcased in their newsletter as well as on our website.

YOU MUST have these skills:

• Must be a self-starter. (You Manage Your Time)
• Perfect text communication skills.
• Extreme attention to detail.

What will you do? (You'll be a key player in a small team, shaping how we grow our product and culture.):

• Design high-converting website visual cards for our dashboard and website.
• Highlight the benefits and desired outcomes of our product.
• Create and design UI sections to improve our current website.  
• Collaborate with our design team and other team members.
• Create social media designs for Instagram, Twitter, and LinkedIn.

Required Experience:

• Demonstrate proficiency in design software (Figma)
• Have proven experience as a UI Designer/UX Designer
• Experience with user research and usability testing
• Strong and quick communication skills

Examples of Visuals we are looking for:

• https://linear.app/ 
• https://webflow.com 

This is NOT some outsourced job. This is a career where you can grow with us. We're looking for someone who can not only execute but also contribute ideas that will move us forward.

Compensation: Negotiable, based on fixed rate + equity. 

We are a bootstrapped startup looking for someone who believes in our vision. Rather than a high fixed rate, we can offer you a fixed rate + equity and the ability to grow as a team.

Go here and fill out the quick survey: https://81u1y9ciz0d.typeform.com/to/BLEjUUFT

Please share any relevant experience in UI/UX design or other roles that will make you successful in this position.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Description:

Academia Europea, leader in language teaching, with 54 years of experience and with the largest staff of teachers in the Americas!!! We have more than 76 offices in 8 countries, in addition, our virtual ision with more than 2000 classes a day!!! We are looking for language teachers who want to be part of our great family!!! Experience is NOT a requirement!!! We teach you how to teach!!!!

**Requirements for the position:

Main responsibilities of the position:

Encourage students.

We offer:

Competitive salary.

 Looking For

We are looking for a new team member to join ourf crew as we sail the high seas of global hospitality. We are looking for somebody who is analytic, organized and objective, with a preference for new and creative projects. Extra bonus if you are a digital nomad or living any form of a remote lifestyle! Think this might be you? Read on!

This role is in support of our lead gen process. You will be responsible for assisting us in finding, reaching out to, and eventually onboarding apartment hotels and property management groups that meet the needs of our guest demographic. Cold calls won’t be necessary as this is a purely digital role. We’ve developed a very efficient process in finding and engaging with these hotels, but of course are always open to new ideas! 

This role is for the most organized of people. The person whose idea of a good day’s work means the process finished from A to Z, any smaller tasks checked off the list, everything in its proper place, and objectives for the next day already lined up. 

Duties

This inidual will be asked to support us in 

1. Executing our lead generation process
2. Making recommendations for process improvement
3. Researching key leads and providing supporting information for strategic outreach
4. Keeping tabs on the lead process, and pushing the team towards lagging leads when needed
5. Organizing lead response data
6. Other lead gen tasks as needed
7. Coordinating between growth and marketing teams, providing cross-team data as needed
8. Uploading and updating data on our website (no dev skills needed)
9. Bonus: The work requires no-coding skills whatsoever. However, if you are good with Python, or have experience with web scraping, this will be a big plus on your application. If not, no worries. We can provide basic training and the tools to help you grow this skill.

Requirements

1. Fluency in English
2. Open & Growth Oriented Attitude 
3. Proficiency in google suites (or the ability to quickly learn)
4. Eye for Detail - Aesthetic Aptitude - Qualitative Skills
5. Reliable Internet (30 mbps Minimum)
6. Computer with enough power to process relatively large volumes of data
7. A collaborative persona. You don’t need to be an extrovert, but should be comfortable working in a cross-team environment.

Salary & Work Expectation

1. Full time (30-40 hours/week, depending on your level of efficiency)
2. Salary: $1,000 - $1,500/month, paid as a contractor (Commensurate with Experience)

Benefits

1. 4-day work week! We work Monday - Thursday. You are welcome to choose between 4 or 5 days, as it suits you.
2. 3 weeks paid vacation after your first 6 months
3. 5 paid family and/or sick leave days after your first 6 months (convertible to vacation days if not used)
4. - $1,000 education credits after your first 6 months
5. -Coursera membership
6. Flexible working hours. Our team operates on a NYC time zone, so we ask that you make space for a few meetings a week. Outside of this, you’re welcome to change time zones and working hours as needed.
7. Flexible choice of holidays - just let us know which country’s bank holidays you would prefer to observe. This can change from year to year, but should remain consistent within a calendar year.
8. The ability to work from anywhere with a reliable internet connection

 Looking For

We are looking for a new team member to join ourf crew as we sail the high seas of global hospitality. We are looking for somebody who is analytic, organized and objective, with a preference for new and creative projects. Extra bonus if you are a digital nomad or living any form of a remote lifestyle! Think this might be you? Read on!

This role is in support of our lead gen process. You will be responsible for assisting us in finding, reaching out to, and eventually onboarding apartment hotels and property management groups that meet the needs of our guest demographic. Cold calls won’t be necessary as this is a purely digital role. We’ve developed a very efficient process in finding and engaging with these hotels, but of course are always open to new ideas! 

This role is for the most organized of people. The person whose idea of a good day’s work means the process finished from A to Z, any smaller tasks checked off the list, everything in its proper place, and objectives for the next day already lined up. 

Duties

This inidual will be asked to support us in 

1. Executing our lead generation process
2. Making recommendations for process improvement
3. Researching key leads and providing supporting information for strategic outreach
4. Keeping tabs on the lead process, and pushing the team towards lagging leads when needed
5. Organizing lead response data
6. Other lead gen tasks as needed
7. Coordinating between growth and marketing teams, providing cross-team data as needed
8. Uploading and updating data on our website (no dev skills needed)
9. Bonus: The work requires no-coding skills whatsoever. However, if you are good with Python, or have experience with web scraping, this will be a big plus on your application. If not, no worries. We can provide basic training and the tools to help you grow this skill.

Requirements

1. Fluency in English
2. Open & Growth Oriented Attitude 
3. Proficiency in google suites (or the ability to quickly learn)
4. Eye for Detail - Aesthetic Aptitude - Qualitative Skills
5. Reliable Internet (30 mbps Minimum)
6. Computer with enough power to process relatively large volumes of data
7. A collaborative persona. You don’t need to be an extrovert, but should be comfortable working in a cross-team environment.

Salary & Work Expectation

1. Full time (30-40 hours/week, depending on your level of efficiency)
2. Salary: $1,000 - $1,500/month, paid as a contractor (Commensurate with Experience)

Benefits

1. 4-day work week! We work Monday - Thursday. You are welcome to choose between 4 or 5 days, as it suits you.
2. 3 weeks paid vacation after your first 6 months
3. 5 paid family and/or sick leave days after your first 6 months (convertible to vacation days if not used)
4. - $1,000 education credits after your first 6 months
5. -Coursera membership
6. Flexible working hours. Our team operates on a NYC time zone, so we ask that you make space for a few meetings a week. Outside of this, you’re welcome to change time zones and working hours as needed.
7. Flexible choice of holidays - just let us know which country’s bank holidays you would prefer to observe. This can change from year to year, but should remain consistent within a calendar year.
8. The ability to work from anywhere with a reliable internet connection

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

We are looking for ONE full-time vue.js frontend engineer experience with typescript.

YOU MUST have these skills:

- Proficient Vue & Typescript expertise required: Our core platform is Vue-based, demanding deep familiarity with the framework.

- Must be a self-starter. (You Manage Your Time)

- Perfect text communication skills.

- Extreme attention to detail.

What will you do? (You'll be a key player in a small team, shaping how we grow our product and our tech culture.):

- Rolling out new features to users, ensuring they're both timely and high-quality.

- Writing clean, efficient code to keep our project top-notch.

- Working with designers to turn wireframes into responsive interfaces with extreme attention to detail.

- Team discussions to tackle challenges and find solutions.

- Collaborating with various team members to achieve project goals.

- Keeping current with the latest in front-end tech and sharing insights with the team.

Required Experience:

- Proficiency with Vue 3.0 Composition API

- Understanding of REST principles

- Experience with Git

- Strong and quick communication skills

Knowledge of Tech Stack:

- Quasar Framework v2

- Vue 3.0

- Vue TanStack Query 

- Pinia

- TypeScript

- Supabase

This is NOT some outsourced job. This is a career where you can grow with us. We're looking for someone who can not only execute but also contribute ideas that will move us forward.

Compensation: Negotiable, based on fixed rate + equity.

Go here, fill out the quick survey: https://81u1y9ciz0d.typeform.com/to/LRO82lGm 

Please share any relevant experience in software development or other roles that you believe will make you successful in this position.

"

ABOUT US:

Repool is building modern backoffice infrastructure for hedge funds. US hedge funds account for $3.5T of assets but rely upon antiquated services and technology from fractured service providers, and there's an enormous opportunity to challenge longstanding incumbents and gain significant market share using technology to deliver superior client experience and internal workflow.

Founded in 2021, Repool is a YC S21 company with over $6.5M in funding from top firms like Canaan, Matrix, and Uncorrelated, as well as angel investors including founders from unicorns like Brex, Jeeves, Mercury, Flexport, Outschool, Pilot, and Forge.

The team currently has 10 employees. This role will be either remote or, if in NYC, hybrid in office.

THE ROLE:

We're hiring for an experienced hedge fund accounting professional with experience at an existing fund administration or fund services incumbent (Citco, State Street, Opus, NAV, etc), or who has been part of an in-house fund admin practice group (Citadel, Millenium, other asset manager, etc. type internal admin) to lead building out the fund admin practice of Repool. Repool currently works primarily with small sized advisors (below $150m AUM), although we anticipate this range increasing over time.  Another way to think about the role would be that you are someone that has thought \"if i was given the chance and a few $m, it would be interesting to build out my own take on fund admin\", then this would be a great role for you.

This role would be a split of some degree of (i) product; helping us think about building a fund admin business and partnering with engineers to make decisions around what to build, when, and how; (ii) actually executing on accounting, closing out books, and helping build automations for standardizing varied data sets from various sources, creating financial statements and footnotes, etc; and (iii) overseeing and building out an overseas accounting team built for growth,  effective immediately.

Currently, the Repool fund admin team is comprised of our Head of Fund Accounting and a team of offshore accountants in the Philippines.  This role would work closely alongside our Head of Fund Accounting and/or assist or lead initiatives around projects such as onboarding SS&C Geneva, building out admin workflow for new asset types, etc.

WHAT YOU'LL DO HERE

* Build, assist, execute, and oversee all aspects of fund accounting at the company;

THE RIGHT CANDIDATE WILL HAVE:

* **At least 8 years of experience at an existing fund administrator or in house fund/asset manager accounting team.

REPOOL BENEFITS:

Despite being an early stage startup, you'll find that we provide benefits better than most startups at our stage. We don't want joining early to mean critical concessions in security or your well being.

* Highly competitive salary relative to experience and the role, and a meaningful equity stake

WHAT'S IMPORTANT TO US:

* Leaning in. Startups aren't where you go to make the absolute most money, have the best work-life balance, or the easiest role. That's not for everyone, but the worst situation is people who join startups wanting only the \"upsides\" and not the \"downsides.\". You should know that building a startup is hard, and while we aim to have work-life balance, this just isn't a 9-5 job, and it's also not a role where you can coast. Great companies that become unicorns universally have incredible early employees who leaned in and helped build the company.

",

"

ABOUT US:

Founded in 2021, Repool is a YC S21 company with over $6.5M in funding from top firms like Canaan, Matrix, and Uncorrelated, as well as angel investors including founders from unicorns like Brex, Jeeves, Mercury, Flexport, Outschool, Pilot, and Forge.

Repool is building modern backoffice infrastructure for hedge funds. US hedge funds account for $3.5T of assets but rely upon antiquated services and technology from fractured service providers, and there's an enormous opportunity to challenge longstanding incumbents and gain significant market share using technology to deliver superior client experience and internal workflow.

The team currently has 11 U.S. employees. This role will be either remote or, if in NYC, hybrid in office.

THE ROLE:

We're hiring for an experienced hedge fund accounting professional with experience at an existing fund administration or fund services incumbent (Citco, Formidium,, Opus, NAV, etc), or who has been part of an in-house fund admin practice group to lead building out the fund admin practice of Repool. Repool currently works primarily with emerging managers (below $150m AUM), although we anticipate this range increasing over time. 

Currently, the Repool fund admin team is composed of our Head of Fund Accounting and a team of offshore accountants in the Philippines.  This role would report directly to our Head of Fund Accounting.  You will be responsible for helping to produce net asset value and other fund and investor statements for our clients; supervising, training, and overseeing our offshore team; improving existing and building new accounting and fund admin workflows.

The ideal candidate will be a senior accountant seeking their first management role or an experienced manager. Additionally, to specifically be cliche, as with most startups, the candidate should be willing to e into details, have a hands-on approach, be willing to work overtime to get the job done, and possess a no-task-is-beneath-them attitude. They should also be committed to continuously improving processes and enhancing efficiency.

This role involves the following responsibilities:

Product (~10%): 

* Contributing to the development of a fund administration business.

Fund Accounting (~90%): 

* Executing accounting tasks, closing out books, and assisting with automations to standardize erse data sets.

WHAT YOU'LL DO HERE

* Accounting for client funds leveraging the fund's general ledger and internal workpapers;

THE RIGHT CANDIDATE WILL HAVE:

* 4 - 8 years of experience at an existing fund administrator, audit experience with financial services (i.e., asset management) clients, or in-house fund/asset manager accounting team.

REPOOL BENEFITS:

Despite being an early stage startup, you'll find that we provide benefits better than most startups at our stage. We don't want joining early to mean critical concessions in security or your well being.

* Highly competitive salary relative to experience and the role, and a meaningful equity stake

WHAT'S IMPORTANT TO US:

* Leaning in. Startups aren't where you go to make the absolute most money, have the best work-life balance, or the easiest role. That's not for everyone, but the worst situation is people who join startups wanting only the \"upsides\" and not the \"downsides.\". You should know that building a startup is hard, and while we aim to have work-life balance, this just isn't a 9-5 job, and it's also not a role where you can coast. Great companies that become unicorns universally have incredible early employees who leaned in and helped build the company.

",

**Team Leader - Chatting Department at PhoeniX Management

PhoeniX Management is seeking a skilled and dynamic Team Leader to head our Chatting Department. This role is crucial in managing and optimizing our team of virtual assistants (VAs), who are central to our engagement and sales strategies.

**

• Team Management: Lead a team of approximately 60 VAs based in the Philippines, ensuring effective coordination and performance.
• KPI Management: Monitor and ensure that key performance indicators are consistently met, and continually optimize the system for maximum efficiency.
• Quality Control & Recruitment: Oversee the recruitment process for new chatters, including conducting interviews, ensuring high-quality candidates, and facilitating smooth onboarding.
• Script Writing: Develop engaging and persuasive chatting scripts aimed at enhancing customer interaction and driving content sales on the platform.
• Sales through Chatting: Master and impart the art of chatting - using text-based communication to build customer relationships and drive sales effectively.

**

• Flexible Working Hours: Willingness to adjust working hours to effectively manage and coach the team in the Philippines.
• Management Experience: Proven experience in managing teams, with a focus on maintaining high morale and productivity.
• Sales and Operations Acumen: Strong skills in sales and operational management, with the ability to strategize for optimal results.
• Communication Proficiency: Excellent communication skills, particularly in written and spoken English.
• Team Leader Qualities: Ability to lead, motivate, and inspire a large team, ensuring alignment with the company's objectives and culture.

**Why Join PhoeniX Management?

• 100% Flexible, Remote Work: Enjoy the freedom to work from anywhere in the world, ensuring a perfect balance between your professional and personal life.
• Comprehensive Training: Gain access to ongoing training, ensuring you stay at the forefront of social media trends and sales techniques.
• Supportive Team Environment: Collaborate with seasoned professionals in a team that supports your personal and professional development.
• Make a Real Impact: Play a significant role in the growth and success of our clients, helping them navigate the ever-evolving digital landscape.

Join our team at PhoeniX Management and contribute to our mission of navigating the rapidly changing digital world. This role is more than a job; it’s an opportunity for growth, creativity, and making a substantial impact.

**

Interested candidates, please send your cover letter and CV to [email protected].

We’re looking for reliable, talented data privacy experts with CIPP/E and/or CIPM certifications (or related privacy certifications) who love writing about data privacy.

You’ll be writing about everything related to data privacy for professionals, small businesses and enterprises.

About The Work

We understand the value of quality content. We’re not looking for plain text articles, but well-researched articles to educate our readers: articles with images, illustrations or diagrams, links, quotes from research papers, expert’s quotes etc.

Our articles are often 1000+ words, generally around 2,000 words. Some articles are beyond 10,000 words.

We’re not looking to game search engines, but rather educate our customers about data privacy compliance, requirements and latest news. We aim to be a teacher to our customers.

We are looking for data privacy experts available for a minimum of one day/week. We have as much work as you can handle. We don’t micromanage.

We are very clear on what we want for every article. We provide topics with a proposed structure including due dates and the minimum required length. We welcome your ideas and suggestions for topics. There is sometimes communication back and forth during the revision session. But for the most part: you write the article, turn it in, we review and ask for edits if necessary and then publish it.

Freelancers get paid every other week, in US dollars by PayPal / bank transfer.

Depending on where we’ll publish your work, and for as much as we can, we’ll show your bio byline to give you author credits.

Job Requirements

• Native English speaker with strong writing skills. We can make an exception on this if you have English Proficiency qualification.
• Exceptional online research skills
• Well-organized and reliable
• CIPP/E and/or CIPM certification or related data privacy certifications
• Some degree of technical proficiency (using Google Docs, taking screenshots)

It’s a major plus if you have any of the following:

• Legal degree or paralegal experience

How Do We Work?

We work remotely. We don’t need to sync time zones.

We work over Google Docs and email.

How To Apply?

Send an email to [email protected] with:

• A 4-5 sentence introduction explaining why you think you would be a good fit
• 3 URLs showcasing your work related to internet laws or technology
• Your freelance writing rates (per word, please)

Important! Please format your subject line as follows: “Your Name | Data Privacy Expert | WeWorkRemotely” (example: John Doe | Data Privacy Expert | WeWorkRemotely).

The subject line format is important, otherwise our editor won’t get your email.

We look forward to hearing from you!

Who We Are

Float is the world’s leading software for teams to plan their time. Launched in 2012, we’ve grown every year since, and remain proudly independent, self-funded and profitable. We’re a team of 46 working 100% remotely and you’ll be partnering with team members based globally including Australia, Mexico, Nigeria, Canada, and the USA. Hear what our team has to say by browsing our blog, or reading our Glassdoor reviews. Check out what our customers think of Float from our G2 reviews.

We’re on a scale up journey, and we’re seeking people who thrive in this stage, given the autonomy, and the opportunity, to do the best work of their career.

Why We’re Hiring For This Role

At Float, we’re voted #1 most popular tool for resource management software on G2. Over 4,500+ of the world’s top teams choose Float to plan their project resources and team’s time.

Mid-market teams (101 to 1,000 people) are our fastest-growing customer segment, and we’re the leading solution to serve their resource planning needs. We’re fortunate to have a product that our customers love, find easy and intuitive to use, and we’re receiving hundreds of qualified inbound leads per region each month that need help making their purchasing decision. 

To better support this segment, we’ve established a sales-assist team of two that supports our product-led growth with inbound leads and helps convert our users in a trial into paying customers. We’ve supported some notable names of people planners including teams like Atlassian, Edisen, and Stripe. With the relationships we’ve built with our customers, we’ve also influenced the direction of where we’re building Float and recently released key features our customers have been asking for like in-app Timer and custom Views shared across teams, with more exciting things on the horizon.

We’re looking for someone who is excited not only by closing more customers but also to use the latest tooling and data insights to continuously improve and deliver outsized sales performance over time. This role will report to our Director of Customer Success, Alison, and you’ll be working alongside another Account Executive covering the EMEA region as you focus on the Americas and APAC regions. The region is large and plentiful, with a lot of room to experiment on top of our existing sales processes and strategies. You have a history of not just meeting monthly targets, but finding new opportunities to optimize the sales process that can be scaled across the team. 

Our Director of Customer Success, Alison, explains the important role you will play within our Customer Success team. Watch this video.

What You’ll Be Responsible For

You’ll be responsible for managing about 100 inbound leads per month in the Americas and APAC regions, and helping them understand why Float is the tool for people planners. While our category is not new, we’re starting to see more teams have a dedicated Resource Manager and most are just starting the journey to move from spreadsheets. It’s our job to help them understand how we can help save their time, discover ways to be more efficient in how they allocate time, and provide more transparency on how work is done. 

The end-to-end sales journey starts from when a lead starts a trial and sales engagement begins with targeted messaging to help them get the most out of their trial. Through discovery processes to better understand the customer needs, product education and training during the trial period, and positioning and comparing Float against spreadsheets or competitors, we help lead along their decision making process until they purchase a plan and they are handed off to the onboarding team.

Early on your focus will be:

• Understanding the Float product deeply and becoming comfortable running product demos for different skill levels.
• Getting to know our ideal customer profile, their needs, and use cases.
• Learning from the best past examples of how we do sales-assist at Float..

Once you’re established in your role, you’ll:

• Build your own sales pipeline and consistently meet monthly targets.
• Define our messaging and campaign strategies to target specific roles and industries.
• Review sales calls, and apply insights from Going to reduce risk, and optimize for higher conversions. 
• Share product feedback and contribute to the voice of the customer feedback to help improve our product for existing customers and the market.
• Work with Marketing to establish sales enablement content to help our leads understand the value of Float sooner. 
• Find opportunities to shorten and simplify the sales cycle. 

What You’ll Need To Be Successful

We want you to love your work and believe that these skills will allow you to succeed in the role.

Applying these skills requires: 

• Established experience in a quota-carrying Sales role within the B2B SaaS industry with SMB to Midmarket customers. 
• Experience supporting both inbound leads and prospecting sales calls, then diligently following up and closing deals.
• Confident in conducting virtual meetings with prospects and customers.
• Familiar with Gong, and the opportunities to apply data to improving the sales process
• Comfortable using a CRM like Hubspot or Salesforce (we use Hubspot)
• Creative and driven mindset ready to scale our sales processes.

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

Why Join Us

The base pay for this role is US $80,000 (Level 3) and total on target earnings with variable pay is $115,000. Here’s a blog post with more information on how we determine our salaries.

We’re a global async remote company with a erse team of people from all over the world who share a common belief in living our best work life. We believe deeply in the idea of transparency and share our Float Handbook publicly so potential new team members can see first hand our perks & benefits as well as our ways of working. If you feel like you can thrive at Float to do your best work, we would love to hear from you.

Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

Hiring Process For This Role

You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:

Initial First Meet:** If your application is shortlisted, you will have a 15-minute meeting with our Talent team member. This meeting gives us an opportunity to learn more about your experience and also allows you to ask any questions you have about the role.

• Manager Interview: We take a very collaborative approach to hiring, so you’ll meet with Alison, Director of Customer Success at Float, for a 45-minute interview to e into details about your past experience.
• Co-Worker Interview: You’ll meet with a member of our Customer Support team, for a 30-minute interview that will deep e into your related skills and ways of working.
• Founder Interview: As the final step in the process, you’ll meet with Glenn, Float’s CEO, for a 30-minute interview. 

Our hiring process takes an average of 24 days from the first interview to a job offer (based on YTD 2023 data). Romina or Linda from our Talent team will be in touch each step of the way to ensure that you are well informed and aware of the next step in the process. 

Unfortunately, due to the high volume of applications, we can only contact candidates who have been shortlisted for the role. If you do not hear from us within 14 days of submitting your application, we encourage you to apply for another role in the future.

Time zones: EST (UTC -5)

Position Purpose:

We are seeking a talented and experienced UX/UI Designer to join our design team and contribute to the creation of user-centered and visually appealing digital products. As a UX/UI Designer, you will play a pivotal role in defining the user experience and designing the user interface for our web and mobile applications.

**

**User Experience (UX) Design:

• Create user personas and user journey maps.
• Develop information architecture and wireframes.
• Design interactive prototypes to visualize and test user flows.
• User Interface (UI) Design:
• Create visually compelling and user-friendly interfaces.
• Design consistent visual elements, including icons, buttons, and typography.
• Collaborate with developers to ensure the implementation of UI designs.

Usability Testing:

• Conduct usability testing sessions to gather user feedback and make iterative improvements.
• Interpret and analyze usability test results to enhance the user experience.
• Collaboration:
• Work closely with cross-functional teams, including product managers, developers, and other designers, to ensure design alignment with project goals.

Conduct User Research:

• Conduct user interviews, surveys, and usability testing to understand user needs and preferences.
• Analyze user data and feedback to inform design decisions.
• Stay Current:
• Stay up-to-date with industry trends and best practices in UX and UI design.
• Continuously improve design skills and stay informed about the latest design tools.

Qualifications:

• 3-5+ years of experience.
• Bachelor's degree in design, human-computer interaction, or a related field (or equivalent work experience).
• Proven experience as a UX/UI Designer with a portfolio showcasing your work.
• Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar.
• Familiarity with user research techniques and usability testing.
• Strong understanding of design principles, color theory, typography, and responsive design.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced and dynamic environment, managing multiple projects simultaneously.

Preferred Qualifications:

• Experience with front-end development (HTML, CSS, JavaScript) is a plus.
• Knowledge of accessibility and inclusive design principles.
• Experience in designing for mobile platforms (iOS, Android).

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

You are an experienced Account Manager with superior relationship management skills, intent on helping a tech organization achieve its mission by building strong relationships with our industry partners and helping them to implement our partnership solutions. We’re EngagedMD and we have a patient journey application used by more than 2 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics and industry partners across multiple markets. This is an exciting opportunity to join us in our mission to help carers carry on caring. You’ll manage our existing industry partner relationships and proactively work to ensure that our partners are satisfied with the solutions and support we provide them. In the course of building strong relationships, you’ll also identify additional opportunities to grow our partnership revenue in your book of business, and have the opportunity to lead the implementation of new partner solutions in service to that growth. Ensuring the successful implementation of new partnership solutions that you uncover will also be an important part of your account management strategy. To achieve these results, you will collaborate with several internal teams at EngagedMD, including our marketing, support, and video teams. 

This fully remote role reports to our Director of Fertility Partnerships, and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.

**

• Utilizing the highest degree of customer service, build and grow relationships with key decision makers and executives among your industry partner accounts to identify opportunities for optimization and growth
• Generate strategic agendas for all partner meetings, work collaboratively with external stakeholders to set the meeting cadence, and handle all action items post-meeting, with attention to partner satisfaction and relationship growth
• Manage incoming partner requests for data and reporting in your book of business
• Run regular quarterly business reviews with your partners, seeking always to show value and meet their most pressing needs
• Own the execution of partner solution planning from signature to go live, creating an implementation and go-to-market plan with internal teams and relevant partner stakeholders
• Maintain accurate records and data in Salesforce such that you and your team can report out on the partnerships pipeline
• Identify additional revenue generation opportunities and partnership expansion opportunities

**

• 3+ years of experience in Customer Success, Account Management and/or Implementation
• Commitment to the highest degree of customer service and satisfaction
• Ability to build and maintain strong customer relationships 
• Capacity to think outside the box and deliver creative solutions
• Strong project management skills
• Ability to manage multiple priorities simultaneously
• Strong critical thinking and problem solving skills
• A mission-driven orientation to all you do 
• Superior written and verbal communication skills
• Ability to thrive in a small, fast-paced organization 
• Bachelor’s degree or equivalent career experience 

**

• Have at least a passing familiarity with the fertility and/or healthcare industries
• Have successfully worked remotely with distributed teams in the past
• Have experience working with software-as-a-service (SaaS) clients

**

• Competitive compensation and equity
• Medical, dental, and vision coverage heavily subsidized by the company
• Open Paid Time Off
• Generous paid holidays
• Paid parental leave 
• 401(k) retirement savings plan 

EngagedMD is an equal opportunity employer. We’re committed to ersity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their iniduality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to help carers carry on caring. Pursuant to this commitment, EngagedMD will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

MadKudu helps Revenue teams from B2B companies generate pipeline and close more deals by prioritizing the right revenue-generating actions.We help sellers by prioritising who they should talk to identifying the use case that is most likely relevant for their prospect suggesting the best next-action to take to engage with them.

We’re proud to count MongoDB, Avalara, LucidChart, Splunk, Snyk among our customers.

We raised our Series A of $18 million last year, led by Felicis with participation from BGV, Alven, HarbourVest, Techstars and notable GTM and PLG experts like Elena Verna, former CMO at Miro, Darius Contractor, CPO at Vendr, or Sahil Mansuri, CEO of Bravado.

We're expanding our Finance team and are looking for a Finance Operations Analyst. We're looking for someone autonomous, smart, and creative who's excited being hands-on and learning everyday.If this sounds like you, please apply now! We can't wait to get to know you!

**

• Joining MadKudu as a Financial Operations Analyst means immersing yourself in a world of unparalleled opportunities. You will:
• Gain Comprehensive Finance Expertise: Receive top-notch training and hands-on experience across erse finance areas.
• Contribute to Our Growth: We're a VC backed company so you'll play a vital role in our next round of funding, actively contributing to our company’s success story.
• Executive Mentorship: Work closely with our CFO and top executives, gaining insights into strategic decision-making.
• Collaborative Environment: Join a collaborative, supportive, and innovative team that values your contributions.
• Remote Autonomy: Enjoy the freedom of remote work (We have Kudus in Mexico, Brazil, US, Canada and France ) collaborating with a global team that appreciates and values your expertise.

**

• Manage Finance Operations: Oversee employee onboarding/offboarding, document finance processes, and assist in monthly reports and book closings.
• Administer Contracts and Expenses: Handle vendor contracts, manage employee expenses, and oversee corporate accounts.
• Financial Reporting: Assist accounting teams, resolve uncategorized items, and create/update reports for executive decisions.
• Billing and Accounts: Maintain purchase orders, act as the primary contact for customer/vendor communication, and manage invoice processes.
• Tax and Compliance: Respond to state notices, manage various tax processes, and ensure compliance with regulatory requirements.
• FP&A: Report on budgets and expenses, monitor ongoing expenses, and contribute to cash forecasting and liquidity management.
• Payroll and G&A: Process payouts, review withholdings, and assist kudus with any issues regarding payroll and benefits.
• Investor and Stock Management: Assist in investor data requests, ESG questionnaires, 409A valuation, and stock option management.
• Risk Management: Manage insurance renewals, oversee current and new benefits, and ensure compliance with risk management policies.

**

• Fluent English written and oral
• Finance or Accounting degree
• Very high attention to detail
• Versatility & ability to multi-task to meet multiple deadlines
• Experience working for U.S startup in a finance role (preferably Series B or above) having handled some the following:
• - Billing and procurement: purchase orders, invoicing, billing
• - Month closings: Finance or accounting month closings
• - Accounting: Accounting classifications & categories
• - State taxes: Sales tax softwares & state taxes for startups (responding to state notices, state filings, tax invoicing…)
• - Financial literacy: Good understanding / interpretation of financial statement items. (Working directly on reports based on the financial statements / updating general finance reports / investor relations…)
• - Finance Tech stack: BILL (invoicing), Precoro (procurement), Middesk (taxes), Quickbooks online (accounting) or equivalent tools
• Proficient in excel (vlookups, pivot tables, conditional statements…)
• Self-starter, collaborative, solutions-oriented approach to complex problems
• Willingness to learn about a variety of Finance subjects

**

• Equity
• Flexible hours
• Fully remote with some opportunities to meet the team in person

We welcome applications from candidates who believe they can make a valuable contribution to our team, even if they don't meet every single requirement above. Your unique skills and perspective could be what we need!

Recovery Partners is based in Scottsdale, AZ but all employees are fully remote and working from home nationwide!

You must have High-speed Internet at home and be able to cable connect directly to your router.

We will supply all other equipment needed to work from home.

Training will be done online via video training with "face to face" webcam interaction.

Insurance Subrogation Collections can provide a new and exciting challenge!

Are you looking for a career with advancement opportunity, uncapped bonus potential, schedule flexibility, and the ability to work from home within a team atmosphere?

Here at Recovery Partners, we offer all of those benefits when becoming a member of our Insurance Subrogation team.

We are seeking a self-motivated, results driven inidual that is dependable, respectful, and coachable. Our dedicated trainer and hybrid training program will help you learn the skills needed to become a successful, professional collector. You will be trained to utilize your superior negotiation skills, good judgment, and sound decision making in order to maximize recoveries from the responsible parties.

Requirements

• Exercise considerable independent judgment in reviewing claim files to determine whether to pursue collection, license suspension, or litigation while documenting and tracking all verbal and written correspondence
• Generate conversations on inbound/outbound calls regarding amounts due; gather the financial information necessary in order to negotiate and identify an acceptable resolution
• Be professional and courteous in all communications, both written and oral, with claimants, insurance representatives, attorneys, and internal staff
• Navigate multiple technologies while staying engaged with the responsible party
• Meet or exceed metrics including call volume, accounts worked, post-dates, average payment amount, etc.
• Possess a competitive attitude, work independently within a team environment, manage conflict and negotiate successful outcomes, multitask, and prioritize.
• Collections or call center experience preferred

Benefits

Work from Home environment, fully remote

Competitive Hourly Wage - Open to negotiation, based on experience

Monthly UNCAPPED bonus for ALL collectors!

Generous Paid Time Off policy & Paid Holidays after 90 days of employment

Medical, dental, and vision benefits available after 60 days of employment, including sponsored Life Insurance policy

401(k) with Company Matching - enrollment opens every quarter

Flexible Schedules! Work directly with your manager to find the schedule that works best for you

Available Office Hours: Monday to Friday - 6:00 AM to 8:00 PM (MST)

*Bilingual is always a huge plus*

*Must be able to pass background check*

**

• Talk with customers to gain insights into what they are looking for that we do not deliver
• Collaborate with the CEO & CTO to develop a longer term vision and roadmap
• Work with engineers to build an incredible compelling user experience
• Find opportunities for improvement in the user experience and help execute on them with the engineering team
• Communicate with other team members on different platforms to ensure a consistent and smooth experience for our users

**

What we're looking for

• Senior-level product manager with 5+ years of experience shipping applications to anywhere between tens of thousands and millions of users
• Very analytical and clear-thinking
• Candidate who takes responsibility and fixes problems
• Ability to work with a small team, and ship features quickly
• Strong product & design sense to help ensure the product is a delightful experience
• Big picture thinker who can help with ideas beyond small, iterative improvements
• History of helping companies drastically improve and grow a product
• UI/UX experience nice to have
• Good communication skills to collaborate with other platform engineers
• Strive for perfection, and fixing the little issues within a product experience
• Experience with SaaS companies a plus

At Ovalware, we are on a mission to enrich people's experiences one cup at a time. Our niche lies in creating exceptional and unique brewing and tasting experiences with quality, beautifully designed, and functional products.

We are seeking a dynamic and results-oriented Amazon & Walmart Account Manager to oversee the growth and optimization of our Amazon and Walmart store. This role involves closely monitoring account listings and health, implementing strategic improvements, and driving increased product visibility and sales. As an integral part of our team, you will collaborate with cross-functional teams (PPC Specialists, SEO Specialist, Creative Manager) to ensure our Amazon & Walmart presence thrives and exceeds performance expectations. 

What are we looking for?

• Proven experience in Amazon and Walmart account management, e-commerce, and digital marketing.
• Proficiency in utilizing data and analytics to drive decision-making and optimization.
• Strong understanding of Amazon and Walmart's ecosystem, algorithms, and platform features.
• Excellent communication skills and ability to manage a team of 2 and collaborate effectively across teams.
• Results-driven mindset with a demonstrated track record of achieving sales and performance targets.
• Detail-oriented with exceptional organizational and project management skills.
• Creative thinker capable of generating innovative ideas to enhance product visibility and customer engagement.

What’s in it for you?

• Collaborative working environment. At Ovalware we foster a collaborative and cooperative atmosphere where everyone's input is valued.
• Closer-knit team. As a compact team, we prioritize efficiency, ensuring that decision-making is swift and targeted.
• Flexible working hours. Embrace flexibility in your working hours as part of our results-driven team culture, where autonomy and a strong sense of ownership define how we operate.

What will you do?:

1. Increase Sessions and Optimize Conversions:

   - Enhance frontend and backend SEO to improve discoverability and search rankings.

 - Optimize various elements such as pricings, product images, titles, bullet points, descriptions, Amazon A+ content, and Amazon storefront content.

   - Conduct ongoing A/B split testing for both existing and new listings.

  - Regularly monitor and assess the health and performance of Amazon and Walmart account listings.

2. Marketing Campaigns and Promotions:

   - Lead the development and execution of marketing campaigns, including those for major holidays and promotional events.

   - Collaborate and manage the PPC specialist to create compelling advertising materials, including Sponsored Brands Video and Sponsored Display, to amplify product visibility and drive sales.

   - Lead and strategize new product launches on Amazon and Walmart.

3. Amazon Storefront Management:

   - Take charge of managing, building, and optimizing the Amazon storefront.

   - Analyze customers' journey through the storefront and make data-driven enhancements.

   - Implement tactics to increase the number of Amazon store followers using Sponsored Brands and Amazon Posts.

4. Performance Analysis and Improvement:

   - Monitor and analyze key performance metrics on Amazon and Walmart, such as sales, sessions, conversion rates, reviews, and rankings.

   - Utilize insights from metrics to continuously optimize and improve performance.

5. Adaptation to Amazon and Walmart Landscape:

   - Stay current with Amazon and Walmart’s policies, algorithm changes, tools, and industry best practices.

   - Strategize and adjust approaches to ensure maximum visibility and sales, leveraging the latest opportunities.

6. Competitor Research and Analysis:

   - Stay updated on industry trends, competitor activities, and market dynamics to identify opportunities for growth and differentiation.

Join our team and play a pivotal role in shaping our Amazon success story 🚀

Apply here: https://forms.monday.com/forms/2b67518d7df50280b448bfadd0f3c694?r=use1

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

You’re a UX researcher skilled in balancing generative design research with nimble experimentation and prototyping. We’re EngagedMD and we have a patient journey application used by more than 2 million users nationwide and internationally since its launch. We continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to help carers carry on caring. You will have the opportunity to spearhead research initiatives that inform our product strategy while also closely collaborating with our product, design, engineering and go-to-market teams.

This fully remote role reports to our Director of Growth Strategy and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role. We anticipate minimal travel in this role, perhaps up to 3-4 short trips per year. 

**

• Continuously apply and refine a comprehensive set of research methodologies, including desk research, in-depth interviews, surveys, shadowing, and product usage data analysis, to gain a deep and nuanced understanding of our customers and users (both clinical and patient) 
• Transform research findings into actionable insights by leading and participating in collaborative ideation sessions to identify and refine new product or service opportunities
• Leverage and hone low-to-medium fidelity prototyping and testing methodologies to quickly validate new product ideas, with a focus on value proposition and concept shaping
• Collaborate with the Product, Video Experience and Design teams to inform solution design later in the product development cycle
• Act as a liaison between the Product, Design, and GTM teams to ensure alignment between user needs, market trends, and product development
• Inform and help prioritize research initiatives and product opportunities
• Help build the organization’s research capacity through identifying and sharing tools, methods, and best practices
• Actively contribute to the creation and refinement of research and innovation processes and repositories to support knowledge management and continuous innovation

**

• 5+ years of experience in UX/Design Research, ideally in healthcare environments
• Previous design research experience with software products that have gone to market
• Deep experience and versatility with qualitative and quantitative research methods
• Empathy and curiosity to enable rapport with research participants and generate unique insights during interviews
• Creative thinking abilities to design experiments and prototypes that test value proposition, user need/desirability, and willingness to pay
• Demonstrated ability to successfully engage in and lead cross-functional collaboration
• Strong facilitation and communication skills, with the ability to run collaborative sessions and workshops, articulate insights to stakeholders, and respond to feedback constructively 
• A passion for staying up-to-date with the latest UX/design research principles, methodologies, tools such as Figma & Miro, and industry best practices
• A mission-driven orientation to all you do 
• Ability to thrive in a small, fast-paced organization 
• Bachelor’s degree or equivalent career experience 

**

• Have at least a passing familiarity with the fertility industry and/or experience in healthtech with a focus on patient journey software
• Have previous experience at a design firm and proven experience exceeding client expectations
• Have successfully worked remotely with distributed teams in the past
• Have previously managed other designers or design researchers

**

• Competitive compensation and equity
• Medical, dental, and vision coverage heavily subsidized by the company
• Open Paid Time Off
• Paid family and medical leave
• Generous paid holidays
• 401(k) retirement savings plan 

EngagedMD is an equal opportunity employer. We’re committed to ersity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their iniduality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to help carers carry on caring. Pursuant to this commitment, EngagedMD will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].

I need help wrapping up a personal portfolio I've been working on for a while. The overall design is done, but I need help resolving some issues and refining some animations.

1. The mobile does not work at all. I've tried a few things to get it to work and even rebuilt the project card to see if that was the issue, and it still has the same issue, so it is something else in the design or a bug with Framer. 
2.  Scroll animations are not great, and I would like to see if they can be refined to have a more a dynamic look. in both the scroll and how things animate in frame
3. The project cards— i want to update the functionality so it clicks through on all the cards and not just the titles. 
4. Some of the pages need some cleanup in how things are working. Mostly stuff is visible on the scroll that should be hidden. 

5. Nav needs some love— just the animation on it is off and I would like to see it cleaned up. 

Please only contact me with your portfolio through Contra

Xapo is looking to hire a VP of Finance to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

OUR PHILOSOPHY

**Who or what is SocialHub?

Founded in 2009, we’re an established internet startup located in Ingolstadt, Germany. Our team of 80 has lovingly crafted a unique set of tools that allow companies like Deutsche Bahn or Rossmann to manage their Social Media profiles with ease. This product is called SocialHub. Now we’re expanding our development team and we’re on the lookout for like-minded people, who can help us push our software to the next level!

Here at SocialHub, you would have the chance to work with a broad range of iniduals. From business strategists to tech geeks, everyone has the freedom and support to be creative in whatever they do.

We are all different and work according to our own rhythm, but we are all united under our company philosophy: "We believe that work should be fun"!

**NodeJS - Javascript

So far, we have engineered a really clever piece of software that's in daily use at some of the biggest and most advanced Social Media Teams in Germany and Europe.

To ensure that our customers always enjoy working with our software, we are searching for a passionate and enthusiastic QA engineer, to help us build even better solutions.

If you are looking for a job in an established company that still has the startup spirit and you love chasing down bugs, whilst keeping software as rock solid as possible, this could be it!

DOES THIS SOUND LIKE YOU?

• You love to see your end users happy.

• Writing automated tests is a pleasure.

• You enjoy working closely with Product Owners, Designers and Engineers.

• Your attention to detail is second to none.

• Proven work experience in both software development and software quality assurance.

• Strong knowledge of software QA methodologies, tools and processes.

• Using a DVCS like git comes natural to you.

WHAT OUR EMPLOYEES SAY

[https://www.kununu.com/de/socialhub

](https://www.kununu.com/de/socialhub)WHAT DOES THE TEAM LOVE ABOUT SOCIALHUB?

https://www.youtube.com/watch?v=1a6BGaVV8_E

YOUR REQUIREMENTS FOR THE JOB

• At least 3 years of commercial experience as a QA Engineer.

• Experience with Javascript, Node.js and React.js.

• Experience with our testing stack: Jest, Mocha, Chai and Sinon.

• Ability to write precise and well structured unit / integration tests.

• Emphasis is on exceptional attention to detail.

• A passion for self-development and continuous learning.

• You can establish good testing practices.

• Being a team player is not just something you put on your CV.

THESE SKILLS WOULD BE BENEFICAL FOR YOU

• Basic knowledge of MongoDB and how to use it.

• Debugging issues and either fixing them directly or providing feedback to our developers.

• Knowledge of the largest Social Network API’s e.g. Facebook, Twitter, etc.

• You’ve worked with Gitlab and Gitlab CI before.

WHAT WE HAVE TO OFFER

• "Smart Friday 2023 & 2024": The first Friday of the month is free for you. Your day, your decision - work on your future self, spend time with your family, pursue your hobbies - "Your day to design a better life".

• Free choice of where you work (remote, Ingolstadt office, anything in between)

• Company team event: Once every year, we go on a few days' holiday together to strengthen team building and stay true to our motto "work should be fun". In 2023 we were in Belgium together! 

• Company House 2024: We rent a holiday home for you free of charge in a beautiful place in Europe. There you will have the opportunity to work with your team colleagues from all over the world or to go on holiday alone or with your partner/family!

• Support for your personal and professional development through a special budget for this purpose

• The opportunity to play a significant role in shaping a social media management tool known throughout Germany (OMR Market Leader)

• The freedom to realise your own ideas, design processes and establish best practices

• The chance to accompany a scale-up with market proof on its way to growth

• A committed and warm team and a productive working atmosphere

• An afternoon each sprint (every 2 weeks) to work on something that interests you. Want to learn a new programming language? That’s fine by us. It doesn't have to be work-related. It’s there to help you expand your skill set and keep the creative juices flowing. 

SOUNDS INTERESTING FOR YOU?

If this sounds like a dream job to you then send us your application.

Your application can be as short as you like it to be. It doesn’t have to be formal. We like to know what you have done so far, what you love to do and some links to projects you’ve done (e.g github link or similar).

Please tell us your availability and your salary expectation p.a..

We are looking forward to meeting you!

**Your SocialHub team

Hi there, we’re Overthrow. Pleased to meet you. We’re a small, independent agency specializing in SEO-led content marketing. We’re looking for a special someone who’s just starting their marketing career and is interested to learn and grow quickly from our in-house experience.

**

Overthrow was born about a year ago and is growing up fast. We have great clients (primarily Y-Combinator founders and their startups) and we have deep knowledge to share with you about SEO, marketing content, and content ops. We’re also quite nice to work with.

**

You’re a recent bachelor-level graduate in marketing or a related field. English is your native language and you control it like a champ. It doesn’t matter where you live. You’re inquisitive, communicative, and enjoy learning by doing. You want to become an experienced marketer well-versed in both the strategic and practical sides of content marketing.

**

You’ll learn from all aspects of agency life and you’ll have daily interaction with the co-founders and our small team of extremely experienced professionals. Research, outreach, and project management will be your focus to begin with. As you learn and grow in your role, you’ll have the option to move into areas like account management, strategy, and content production.

**

Overthrow is fully remote and we currently work from the UK, US, Australia, and South Korea. Our clients are all based in the US. Timezones can be a juggle, so you may need to take a couple of early or late calls each week. Generally speaking, you’ll be able to manage most of your work asynchronously and you get to choose when you work.

You’ll work full-time as an independent contractor. This is because our business is in the UK and you’re likely to be based somewhere else. You’ll get at least 4 weeks holiday a year plus sick days, and all your local public holidays.

**

Let us know why marketing floats your boat and why you’d like to work for a small, fast-paced agency. We’ll get back to you asap.

Zero Hash is looking to hire a Senior Director, Corporate Treasury to join their team. This is a full-time position that is remote or can be based in New York NY.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About the Help Desk Specialist Position

We Are actively looking for an oriented Help desk Specialist to provide technical support to users in an efficient and accurate manner. You're going to be on the company's front lines, and you will solve basic technical problems and provide support for all assigned areas.

It'll be your job to make sure that customer issues get resolved, that we maintain the high standards set forth by the company, and that the customer is satisfied.

Help Desk Specialist Responsibilities

Provide first-level contact and communicate resolutions to customer issues

Properly escalate unresolved questions to the next level of support

Track, route and redirect problems to correct resources

Update customer data and generate activity reports

Walk customers through the problem-solving process

Follow up with clients, provide feedback, and see problems through to resolution

Use excellent customer service skills to exceed customers’ expectations

Ensure proper recording, documentation, and closure of issues

Recommended procedure modifications or improvements as needed

Preserve and grow your knowledge of help desk systems, products, and services

Help Desk Specialist Requirements

Proven working experience in providing help desk support

Proficiency in English

Working knowledge of help desk software, databases, and remote control

Strong client-facing and communication skills

Advanced troubleshooting and multi-tasking skills

Customer service orientation

BS degree in Information Technology, Computer Science or equivalent

Are you a highly organized and detail-oriented inidual with a knack for multitasking? We are seeking a talented High Level Administrative Specialist to join our team and contribute to our success!

Responsibilities:

- Provide comprehensive administrative support to various departments, ensuring smooth operations and efficiency.

- Manage calendars, schedule meetings, and make travel arrangements, ensuring all arrangements are handled seamlessly.

- Prepare and edit a variety of documents, reports, and presentations, ensuring accuracy and professionalism.

- Assist with data entry and record keeping, maintaining organized and up-to-date information.

- Deliver exceptional customer service by promptly responding to inquiries and addressing concerns.

Requirements:

- Possess strong organizational and multitasking skills, with the ability to prioritize tasks effectively.

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.

- Excellent communication and interpersonal skills, with the ability to interact professionally with all levels of the organization.

- Keen attention to detail and ability to meet deadlines, ensuring high-quality work.

- Previous experience in administrative roles is preferred, showcasing your ability to handle various responsibilities.

Join our dynamic and collaborative team, where your skills and contributions will be valued and appreciated. Apply for this exciting opportunity, We can't wait to hear from you!

If you have any questions or need further information, feel free to reach out. Good luck with your application!

🌟 Join Our Team as a Customer Service Manager! 🌟

Are you a natural problem-solver with a passion for delivering exceptional customer experiences? Look no further! We are thrilled to be seeking a talented and motivated Customer Service Manager to lead our dedicated team and ensure our customers receive top-notch service that keeps them coming back for more!

As the Customer Service Manager, you will play a crucial role in shaping our customer service strategy and driving positive customer interactions. You'll have the opportunity to work closely with our amazing team of customer service representatives and collaborate with cross-functional teams to enhance the overall customer experience.

Responsibilities:

- Lead and inspire a team of customer service representatives, providing guidance, support, and ongoing training to ensure they deliver exceptional service.

- Develop and implement customer service strategies that align with our company's vision and values, with a focus on enhancing customer satisfaction and loyalty.

- Handle escalated customer inquiries and complaints, demonstrating your exceptional problem-solving skills and ability to turn challenging situations into positive outcomes.

- Analyze customer feedback and data to identify trends, patterns, and areas for improvement, and proactively implement changes to enhance the customer experience.

- Collaborate with cross-functional teams, including Sales, Marketing, and Product Development, to optimize processes and ensure a seamless customer journey.

Requirements:

- Proven track record in a customer service management role, showcasing your ability to lead and motivate a team to achieve outstanding results.

- Excellent communication and interpersonal skills, allowing you to effectively interact with customers, team members, and stakeholders at all levels.

- Strong problem-solving and decision-making abilities, with a focus on providing efficient and effective solutions that exceed customer expectations.

- Proficiency in customer service software and CRM systems, enabling you to streamline processes and ensure accurate data management.

- A genuine passion for delivering exceptional customer service, with a commitment to going above and beyond to create memorable experiences for our customers.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Us

Close is a bootstrapped, profitable, 100% remote, ~90 person team of thoughtful iniduals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

At Close, we're building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry in helping companies to close more deals faster than ever. Our goal is to supercharge sales productivity for startups & SMBs with the most modern, thoughtfully all-in-one, communication-focused CRM.

Our Product team is growing steadily, and we're looking for our third Product Manager to help accelerate product development at Close from idea through launch and work closely with our Design, Engineering, and customer-facing teams.

Our product development process is inspired by Shape Up. We work in six-week cycles, enabling us to think deeply about the right problems earlier in the development process and ship impactful product on time. We work collaboratively with the Design and Engineering on the best solution. We are data-driven, understand the actual why behind the problems, focus on use cases, and talk to our customers on every occasion.

Our Engineers love open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog.

About You

We’re looking for someone with a unique talent set - someone who understands sales and can “speak the language” with sales managers, reps, and directors. Someone who can synthesize various use cases into clear problem statements. Someone who cares deeply about product details, has a great sense of product aesthetics, and can discuss the nitty gritty with engineers. 

As a small PM, Design, and Engineering team you'll be responsible for all aspects of delivering a feature — from concept through discovery and development up to managing its delivery. 

**

• Turn vague into concrete. Talk with customers to discover & define their needs, understand their problems, and document their use cases. 
• Write problem statements that clearly define shared needs across customers.
• Create detailed product specs from your problem statements through collaboration with Product Design and Engineering.
• Project manage the delivery of the feature — get it on the engineering roadmap and ensure it's delivered on time and up to the Product team's standards. 
• Prepare for launches: work with the Support, Success, and Marketing teams on positioning/collateral, manage beta testers, and go-to-market activities.
• Own the data: define adoption/usage metrics, measure success, collect feedback, monitor impact, and share learnings.

You should...

• Be located in an American Time Zone
• Have 3+ years of Product Management experience shipping B2B SaaS for SMBs.
• Have 3+ years experience at software/internet companies in a product, engineering, or customer-facing role.
• Love listening to customers and ing deep into their problems and needs.
• Be detail-oriented, organized, and great at writing.
• Have good product vision & design sense. 
• Be comfortable writing specs, drawing wireframes, & rapidly iterating on new feature ideas.
• Have experience with metrics/analytics tools
• Be growth minded; pushing to ship Product that focuses on moving the needle.

**

• Have experience in sales or with sales tools / CRMs
• Have significant experience in Figma or other design/prototyping tools
• Have a technical/engineering background, not afraid to dabble in Python, HTML, CSS, or SQL.

**

• Watch our most recent culture video featuring our annual team retreat in Italy
• 100% remote company
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• 5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company
• 1 month paid sabbatical every 5 years
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative
• Our story and team 🚀

**

• Build a house you want to live in -- Examine long-term thinking and action
• No BS - Practice transparency and honesty, especially when it’s hard
• Invest in each other -- Build successful relationships with your coworkers and customers 
• Discipline equals freedom -- Keep your word to yourself and others
• Strive for greatness -- Constantly challenge yourself and others 

**

• Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
• Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
• Appreciation for Deep Work: *During your normal work day, not after a day a meetings*. 
• Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AST (UTC -4)

Join a creative agency that's cultivating the best corporate gifting experiences in the world through personal white-glove service, amazing gift selections / retail genius, and thoughtful, user-friendly software. You will be helping bring our clients' brands to life by supporting our Client Services team. Our Creative Project Specialists work closely with Client Project Managers (we call them Creative Partners) to manage and execute client projects from order approval through delivery.

You will be exposed to product selection and customization, lookbook curation, shopping and retail trends as well as the entire project life cycle involving order entry, vendor relations, production design, technology implementation, and fulfillment. You will develop a strong understanding of Brilliant's business (who we are, what we do, how we work).

**You will be assisting with:

• Sourcing products
• Curating lookbooks
• Creating estimates
• Communicating with vendors and suppliers
• Confirming inventory and pricing
• Entering purchase orders
• Coordinating art proofs
• Completing invoice payments
• Reconciling expenses
• Managing sample orders
• Entering shipping + tracking information
• Ad-hoc project requests

In addition to working alongside our Creative Partner team, you will interface internally with Designers, Tech, Operations and Customer Success. This role is an unique entry point into our company and can lead to a variety of career paths within Brilliant, within the Client Services team, and in other areas of our rapidly growing, profitable company. This can be either an entry-level role, or a great role for someone making a career change.

We value creativity, hustle and grit. Ideal candidates are curious learners, proactive communicators with a yearning to deliver excellent client service. You have a flair for the creative and a passion for retail trends. In addition, you are deadline-driven and enjoy delving into the nitty-gritty details as well as a lover of process and organization.

About you:

• 1 + years of full-time experience in marketing, account management, project management, or project coordination
• People-person with lots of empathy
• Ability to learn quickly and be nimble in a fast-paced environment
• Highly collaborative and team-oriented
• Strong customer service mentality + positive attitude
• Detail oriented and organized
• Proactive and able to manage competing priorities
• Excellent written and verbal communication skills
• Good eye for design
• Tech savvy
• Eager to learn and grow
• Creative problem-solver

And finally:

• You have an innate curiosity and passion for intentional gifting. You will support our clients gifting initiatives through impactful branded merchandise, creative packaging and thoughtful collateral.
• #remotelife: You love the freedom remote work brings, and you know that with great freedom comes great responsibility. You're ready for both.

Time zones: EST (UTC -5), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

It's time to hire another amazing inidual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? If you’re good at diagnosing technical issues, enjoy helping customers, and have solid writing skills, then please apply!

Porkbun is a fully-remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. We are hiring from within states where we are already operational; eligibility is restricted to: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington.

From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions direct to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech savvy iniduals such as developers, while bargain-hunters are surprised to learn that we offer incredible support despite our industry-low prices.

We think Porkbun.com is the best registrar on the web. But even the easiest-to-use interface can’t solve every customer problem.

Typical issues:

• “How do I connect my domain to Shopify?”
• “How do I transfer my domain to Porkbun?”
• “My website isn’t working.”
• “How do I purchase Wordpress hosting?”
• “Why didn’t my payment go through?”
• “Why is your company named Porkbun?”

Don’t know much about domains? We’ll train you! If you’ve got proven diagnostic ability and love learning new things, specific knowledge of the industry is not required.

Important skills:

• You can write emails with a professional tone, and deliver excellent support… even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours 😬)
• You love the feeling of making a customer happy
• You’re a really good problem solver
• You have at least two years of tech support experience either at an internal help desk or customer-facing position
• You have a steady Internet connection and a quiet room to work out of
• You work efficiently in a remote work environment
• You are perfectly fine with horrible hilarious puns

If the above describes you, or you can make a strong case for why we should hire you anyway, please follow the below instructions EXACTLY and respond accurately -- failure to do so means we will filter out your application.

• Attach your resume and cover letter to an email as two separate .pdf documents
• Address your email with the subject line “Technical Support Representative”
• Begin your email body by copying, pasting, and responding to the below qualifying questions. If you are responding NO, we are sorry but you are not eligible for the role:
  • Are you based in the USA and eligible for employment (Yes/No)?
  • Are you based in one of the following states: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington (Yes/No)? 
  • Are you interested in night shift or swing shift (specify which)?
  • Do you have two or more years of support experience (Yes/No)?
• Feel free to add other relevant, brief content to your email but it must begin with those four questions and your accurate responses
• Send that email with attachments to [email protected]

We are making two hires to push us to 24/7 support coverage! This is a momentous step for our company and we're excited to work with you to take us there. 

We are hiring one swing shift and one night shift, including weekend coverage. The open positions MUST work one of these shifts (a standard 9-5 shift not available at this time). 

Night Shift: 1am - 9am Pacific. 

Swing shift: 5pm - 1am Pacific. 

Shifts will most likely include weekends (Saturday and Sunday).

Starting pay: $40,000 / year + benefits

This position offers full medical, dental, and vision benefits (single), starting after 90 days, and a Simple IRA plan with company contribution after the first year.

Job Title: Human Resources Coordinator

Type: Full Time

Location: Must Reside In USA

Job Summary

Looking for a unique opportunity to test and develop your skills as a human resources coordinator? If so, you will love the exciting, fast-paced environment and the incredible support you will experience as a member of our energetic team. Be at the center of everything and facilitate greater cooperation, communication and conflict resolution between employees and departments. Enjoy a deep level of fulfillment as you work daily to overcome challenges and move toward higher levels of success. If you are passionate about helping others and you want a career that gives you room to grow and advance, don't miss this opportunity to become part of something much bigger than yourself.

Job Responsibilities

' Maintain, process and verify documentation related to personnel, including training, performance evaluations, classifications, grievances, staffing, employee leaves of absence and recruitment.

Job Skills & Qualifications

Required

' High school diploma or equivalent

Preferred

• ' Spanish language proficiency

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AST (UTC -4), NST (UTC -3:30)

Hej! We’re Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.

We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook. No one likes to do mileage documentation, so we try to remove this tedious work and simplify our customers’ lives by saving them time and money.

Our primary markets are English-speaking: Canada, the US, Australia, and the UK - so we’re aiming to expand our international team to serve customers and users all around the world.

If you are curious, driven and resilient, enjoy providing an exceptional customer support experience and are a strong communicator, this is where YOU come into the picture!

We're seeking a remote customer support specialist with excellent technical skills and insights to help us cover the Canadian and US Pacific/Mountain time zones (PST/MST time zones)

As a Customer Support Specialist at Driversnote, you will interact directly with our customers, providing them with an effective, easy and enjoyable experience. You will be the spider in the web by serving all types of our users and customers, from new users, long-term customers and potential B2B large teams and relaying their needs to our product teams. Our fantastic Support team is first-line support, meaning you will receive all types of inquiries - mostly surrounding bugs, educational questions or complex requests you’ll have the pleasure of solving!

**

• Have 12 - 24 months of proven work experience in customer support. 
• Are used to and comfortable with working 100% remotely.
• Have strong communication skills in English (both verbal and written). Other languages are a welcome bonus.
• You love providing fantastic technical customer support on chat, email and phone and have excellent communication skills.
• You have a basic understanding and experience in software troubleshooting: the capability to investigate app problems (examples could be working with installation errors, crashes, subscription and payment errors and performance issues). 
• You are proactive and happy to jump in at the deep end. You are confident in navigating multiple systems and finding your way around, checking the configuration, verifying the setup when needed, etc. 
• Have an eye for commonalities and streamlining - eager to automate wherever possible.
• Familiarity with remote communication tools like Slack.

Your responsibilities:

• Provide a first-class support experience by email and phone to customers’ technical, general, and team product queries.

• Troubleshoot the customers’ questions and drive the investigation to get the customer matter resolved.

• Provide video demos and video onboarding to our larger B2B customers.

• Collaborate with our Product teams and communicate with them via bug reporting and forwarding customer input (requests, feedback, UX improvements, etc).

• Learn the Driversnote product deeply and support our customers in making the most of everything we offer.

• *Your colleagues say that you:**

• Are resilient - you get it done and will stay with a task until it's resolved 

• Are not hesitant and enjoy the puzzle of solving open-ended problems

• Are a great relationship builder - you can build credibility fast with a variety of stakeholders

• Don’t shy away from ambiguous situations, and ask the right questions to untangle them

• Are a diffuser - always patient and kind, no matter what

The important details:

• Must be located in Canada - Pacific or Mountain time zones
• Minimum 21 hours per week
• It is expected that you can work 3-4 hours a day 6 days a week
• 36.50 CAD /hour, paid biweekly
• 100% remote work
• 33 vacation days per year - yes, we are based in Europe
• Access to additional perks from health insurance, car rentals, gym passes and more

**Who is the team?

Please apply from our website - there is an application button and a form to fill out.

Job Title: Office Administrator

Type: Remote

Location: Must Reside In USA

Job Summary

One of the main goals of our company is to keep our team of hardworking professionals happy and motivated. That's why we need you, a personable, enthusiastic administrative assistant who is flexible and committed to working hard. You will work hand-in-hand with our incredible team to organize, improve and implement filing systems, internal processes and client databases. You will have the exciting opportunity to foster team growth as we work to meet our yearly goals. You will also be challenged by the high-energy environment where you will be a key player in promoting our brand. If you want to play an integral role in developing customer relationships and improving business processes, then consider working for us.

Job Responsibilities

• Offer administrative support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.

• Facilitate inter-departmental communication by being a liaison between upper management and employees.

• Greet clients promptly and take care of their needs in a friendly and professional manner, while determining whether it is appropriate to direct them to upper management.

• Facilitate marketing efforts by providing scheduled clients with in-house design magazines to look at while they wait for scheduled meetings to begin.

• Arrange traveling details for upper management and assist in planning speaking engagements throughout the country on a quarterly or annual basis.

• Assist with filing expense reports, checking timesheets and ensuring that monthly payroll is completed accurately and on time.

• Organize and file digital and physical documents, including client interest forms, design layouts, client information and various reports.

• Follow up with clients and potential clients on a weekly, monthly or annual basis as dictated by management to ensure that their needs are being adequately met and to build rapport.

Job Skills & Qualifications

Required

• Strong knowledge of word processing and Microsoft Excel software, filing systems and general office procedures

• Verbal and written communication skills

• Well-developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and customer satisfaction evaluations

• Accuracy and attention to details

Preferred

• High school diploma or equivalent

• Previous administrative experience

The Role:

We are looking for a Cloud Security Engineer with experience on AWS, to join our growing team. The successful candidate will have an essential role in ensuring the information security of our business. You will be working in a team that is designing and building resilient and secure Cloud environments that proactively prevent security threats.

**

• Design and build resilient Cloud infrastructures that are protected against security threats
• Develop and assess Cloud security solutions to secure systems, databases and networks
• Conduct assessment and make recommendations to ensure that appropriate controls are in place
• Gain insight into security incidents and threats by monitoring/analyzing logs and performing vulnerability assessments
• Participate in efforts that shape the company’s security policies, procedures and standards for use in Cloud environments
• Create technical and managerial level security reports for Cloud-based applications and infrastructure
• Implement and tests network and security Disaster Recovery procedures to ensure business continuity
• Monitor use of sensitive data and regulates access to safeguard information
• Ensure the confidentiality and integrity of data during transmission, storage and processing
• Review violations of security procedures and discusses procedures with violators to ensure they are not repeated
• Provide support to end users regarding network and security related issues

**

• BSc/MSc in Information Security or any other related field
• Minimum 1 year working experience in Information Security, with proven focus in Cloud Security
• Deep technical knowledge of Amazon Web Services (AWS). Expertise in Microsoft Azure and Oracle Cloud will be considered an advantage
• Hands-on experience on AWS services such as IAM, Organizations, SSO, VPC, Transit Gateway, S3, EC2, RDS, ELB, CloudTrail, Config, Inspector, GuardDuty, WAF, etc
• Clear understanding of current threats to Cloud infrastructure and advanced knowledge of securing such environments
• Experience in DevSecOps methodologies is considered a plus
• Experience building and deploying applications to the cloud (AWS, Azure, etc.) using Infrastructure as Code tools such as Terraform is considered a plus
• Expertise in container security is considered a plus
• Ability to work autonomously with minimum supervision and to integrate well within a team
• Excellent problem solving and analytical skills
• Ability to quickly learn new technologies in depth 

**

• Attractive remuneration
• Food allowance
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), UTC -4, UTC -4:30, UTC -3, UTC -2, GMT (UTC +0), BST (UTC +1), CVT (UTC -1)

We’re the people behind MailerLite, a team of creators dedicated to building outstanding online products and industry-leading email marketing software. We launched MailerSend to provide you with the same experience for transactional emails. After 10+ years of sending huge volumes of emails and experiencing similar challenges you’re facing, we’re now happy to share our solution with you.

MailerSend is a cloud-based transactional email service built for developers, but designed so that the entire team, including designers, project managers, and marketing people can use it. We are committed to providing a top-notch solution for transactional communication to our clients worldwide. We understand that behind every successful business is a team of passionate and dedicated iniduals

We are on the lookout for a visionary inidual ready to pioneer our brand-new customer success initiative! If you've dipped your toes into the world of success, fostered thriving online communities, crafted strategies to cherish our valued customers, and played a role in establishing a vibrant online footprint, we want to hear from you! We believe in the power of potential, so if any of this strikes a chord with you, we encourage you to apply and be a part of our exciting journey! 🚀

Why MailerSend?

Wondering why we think you’ll love working for MailerSend? Here are our favorite 6 reasons!

• **You'll build meaningful relationships
  **Being a customer-focused role in a customer-obsessive company, you’ll have the opportunity to interact with customers and leads from all walks of life.

• **You'll grow, develop and evolve
  **As part of a team that's always looking for new, innovative ways to offer value for customers, you'll constantly be experimenting, learning, and trying out new things.

• **You'll take ownership
  **We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.

• **You’ll have experts at hand
  **Whenever you’re stuck, your teammates with a wide range of different expertise are ready to help you grow. And they’d love for you to share your knowledge too!

• **You'll pick where you work, every day
  **We embrace the remote culture. Every day you get to choose what environment makes you most productive.

• **You'll have stability
  **We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.

What you will work on

• Account Management: Develop and sustain a high-touch relationship with MailerSend's highest LTV customers via calls and emails. Devise ways to nurture the working relationship of these clients with MailerSend to increase upsells and minimize churn as much as possible. You’ll be their advocate internally, and advocate for MailerSend externally
• Onboarding assistance: Onboarding calls, demo requests, contract negotiation, monthly/yearly renewals, add-ons, and invoice management
• Content: Create content that could interest high-value leads, blog posts, user interviews, demos or conferences, etc
• Community: Create and grow an online community: Host community calls, webinars, and actively participate in developer circles.
• Team synchronization: analyzing user feedback results, reporting results, and findings, sharing customer insights with the product team, following up on reported bugs, and participating in the weekly team calls.

What we expect from you

• At least 2 years of experience in customer-facing roles, such as Support, Customer Success, Account Management, and/or Sales
• Proven community building/management experience is essential for this role
• Fundamental development skills in HTML, CSS, and Javascript
• A strong understanding of APIs and their implementation
• Genuinely excited to build customer relationships and have a hands-on approach towards them
• Has a can-do attitude and is comfortable wearing many hats throughout the day
• Outstanding attention to detail (if you apply, include the word lite somewhere in your application)
• A sense of personal responsibility
• Open-minded with a positive attitude
• Eager to learn and self-motivated 
• Ability to work with teams across multiple time zones and countries
• Excellent verbal and written communication in English
• Time-zone requirements: based between Mountain Standard Time (MST) and Central European Time (CET). This allows for work with US hours while ensuring a healthy work-life balance, considering most of our customers are in the Americas
• Bonus: 
  • Established presence in developer communities
  • Computer Science degree
  • Spanish or Portuguese fluency 
  • DevRel experience

What we offer

• Yearly gross salary: 42,000 - 48,000 USD
• Remote-first culture with the team working remotely from all over the world
• International health insurance provided with coverage in most countries. Monthly healthcare payout available in select countries where coverage is limited
• Company-paid retreats. Once per year we gather for a week in an exotic location to work, learn and have fun together
• 31 days of vacation per year. We encourage you to unplug and recharge!
• 12 paid sick days for your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children
• 4 creative days. One paid day off per quarter to do something creative and fun
• 12 parental days per year. Enjoy one paid day off each month to treasure time with your children
• Parental leave. Enjoy paid bonding time at 100% of your salary when welcoming a new child into your family through birth or adoption - 3 months of maternity leave and 1 month of paternity leave
• Parenting budget of $1000. Celebrate the arrival of your little one, whether through childbirth or adoption, with a special gift from us
• Joy Budget. Annual budget to spend on whatever that brings you joy
• MacBook and other tools that'll help you to do your job efficiently
• Check the full list of our awesome benefits here

Meet your Team Lead

Abdullah - Customer Support Lead

I’m Abdullah, Support Lead at MailerSend. I’ve been in the company for more than 2 years. I enjoy traveling, technology, and chasing that next slice of pizza. The things I value most are dependability, communication, and a go-getting mindset. Our team lives and breathes on delighting customers, day in and day out. I #lovemyjob because it challenges me to do the best work of my life at the location(s) I find myself comfiest in.

Can't wait to see your application! 🤩

Job Title: Executive Assistant

Type: Full Time

Location: Must Reside In Canada and USA

Job Summary

At our company, we value team performance and credit our success to the inidual efforts of our dedicated employees to make a difference. As an executive assistant, you will contribute directly to this cause by working alongside our executive staff to facilitate communication and execute planning. We are looking for an inidual who takes initiative to expedite the details, thus enabling our company's leaders to contribute their best performance to achieve organizational directives. As a valued assistant, you will be the foundation for strong performance, efficient processes, and successful outcomes. If you find satisfaction in helping others, organizing, and working as part of a team, this is a promising opportunity for you.

Job Responsibilities

• Formulate and classify briefing materials, financial documents, and marketing plans to have them readily available for important executive meetings.

• Act as a liaison between staff members and executive leaders to ensure important information is relayed, escalated issues are flagged and resolved, and mediocre matters are solved by appropriate parties.

• Keep an organized schedule of events, meetings, traveling itineraries, conference calls, and international communications in order to confidently debrief executives on such plans.

• Maintain a professional and candid demeanor at all times to ensure you are behaving in a manner that is in alignment with executive image and company reputation and brand.

• Participate in standard advisory duties such as sending emails and other electronic correspondences, faxing, copying, scheduling, and running errands.

• Create press release information and write, draft, and edit important data such as documents, reports, proof letters, and memos.

• Document and finalize time cards on a regular basis, and have them sent to the HR department on time.

Job Skills & Qualifications

Required

• Bachelor's degree

• Flexibility with traveling

• Superior writing and communication skills

• Strong organizational skills

Preferred

• Experience working as an assistant or in a similar advisory position

• Familiarity with Microsoft Office and common scheduling software such as Outlook

We’re looking for a Web Project Manager to help us with Shopify design and development projects at Aeolidia. The job is full time and salaried (for us, that’s a 32 hour, 4 day week). The team is all remote, in the US and Canada - we work in ClickUp, Slack, and Zoom. The pay will fall between $70,000 and $80,000 USD annually.

Learn more about this position by clicking the button to apply for the job.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

**ABOUT EVERGROWTH

Evergrowth is a leading B2B revenue growth agency. Our team has worked alongside some of the fastest-growing sales teams in the world since 2015, such as Trustpilot, Strava, Toptal and others.

We help our clients build predictable revenue engines through inbound and outbound account-based strategies. 

Our data-driven playbooks consist of 100+ customizable tools & templates that can be calibrated based on 6 dimensions unique to each client.

This is our secret sauce that has driven exceptional growth for our clients for years.

**‍

**

You will work as an Account Manager and Outbound Consultant with one of our client accounts. 

Your primary objective will be to reach out and begin conversations with potential customers in order to book meetings for your client. That involves finding creative ways to reach prospects via email, phone, social networks and more.

We have found that our most successful colleagues come with a growth mindset, a hunger to learn and a passionate personality.

We’re strong advocates of flexible time management and don’t believe that a 9-to-5er will bring the most results. We build and work with performance-based organizations and have only one religion: hitting your targets.

**‍

**

Manage designated client account:

• Join customer onboarding to align on their ICPs (Ideal Customer Profiles)
• Design and update lead research guidelines based on your customers’ ICPs
• Work with databases to identify a lists of target companies based on your customers’ needs

Manage a team of Lead Research Specialists (LRS):

• Onboard and train your LRS team to reach weekly targets 
• Track key ratios and set weekly targets
• Do quality control on LRSs’ work and take actions to improve quality if needed

Build and fine-tune outbound sales playbook for your customers:

• Run, monitor, and constantly improve outbound outreach campaigns to potential customers using our data-driven sales methodology 
• Constantly update CRM and follow-up on the existing pipeline 
• Book meetings with potential customers to reach your weekly/monthly targets to earn your bonus 

**‍

**

• Applicants must have native-level proficiency in Danish.
• You love connecting with lots of people and starting conversations
• You care about your customers and will always go the extra mile to deliver value
• You are structured and have a performance-oriented mindset
• The idea of working in an agency/startup excites you
• You care about your customers and will always go the extra mile to deliver value
• Problems do not scare you and instead drive you to find actionable solutions.
• Optional: you have previous customer-facing experience in sales, hospitality, customer support or similar.

‍

**

• Competitive remuneration consisting of a base salary and a performance based bonus (monthly + quarterly)
• Join a community of personal & professional growth-oriented people that helped grow 100+ winning B2B organizations.
• A training intensive culture that inspires you to learn, grow and lead by example.
• Flexible working hours with remote-work option.
• Constant collaboration with the senior leaders and your teammates on finding ways to achieve the best results.
• Opportunity to become an Account Director.
• Work with some of the fastest-growing B2B companies.
• Get access to certified training materials and become an expert in account-based selling and data-driven growth.

_Evergrowth is an equal-opportunity employer. We’re dedicated to building a team where ersity in both ideas and identities is not only welcomed but encouraged. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

Vicoland is a young company bringing groundbreaking innovation to the market of professional services (e.g. IT, marketing, consulting). Our platform enables freelancers to found Virtual Companies (“Vicos”) to commonly offer their services to big projects in a legally safe and risk-free way. These Vicos are enabled by the Vicoland digital tool suite to act like real companies, only with the advantage of unique cost efficiency, flexibility, and higher quality. More information on our homepage (vicoland . com).

Vicoland is shaping the next generation of the gig economy, and we’re looking for the brightest minds in the business to help us. Our world-class, multidisciplinary team will challenge you to push the boundaries of the industry. If you have the passion, tenacity, and curiosity to scale a business from the ground up, we invite you to join our mission.

Our**offer**to**you:**

• Competitive compensation
• Highly inspiring, innovative, and entrepreneurial environment – the full startup package
• High impact: strongly contribute to your own & company growth and success
• Multi-cultural and highly international team with flat hierarchies focused on creating a groundbreaking product
• Job location: We are remote first! But you can also work from any of our offices in Frankfurt or Seville

Tasks

What you will contribute:

• You will be responsible for a team of 4 QA Engineers, you will be expected to lead and mentor them
• You will be responsible for all testing of an entire project across various platforms
• You will own the development and execution of test plans and test cases for multiple features of an application
• You will participate in design and specification reviews, and use this information to design test plans
• You will promote QA productivity through automation, tools, and other best practices
• You will promote a culture of quality throughout the organisation

Requirements

What you have to bring:

• At least 1 year of
• Strong understanding of QA best practices in an Agile development environment
• Experience in manual testing
• Web test automation background to fulfill the primary task
• Familiar with Restful APIs and API testing tools and frameworks such as Postman, Newman and RESTAssured
• Strong knowledge of Software QA methodologies, testing types, tools, and processes
• Excellent problem-solving and analytical skills
• Strong self-initiative and self-reliance with a hands-on mentality while being a team player
• Excellent English communication skills
• Experience working with agile teams
• Experience with different types of testing like integration, unit, performance, stress, and security

We are a remote SaaS company with a mission to provide online anonymity to people worldwide. With a rich history in the Hosting and Networking domain, we've been operating in the anonymity space since 2008, serving thousands of active clients. with a clear vision for the future, our passionate and erse team is continuously expanding, and we are on the lookout for talented iniduals to join us on our exciting journey.

Our core values are:

**About the Role:

As a Business Development Manager, you are a key player in initiating, managing, and nurturing strong partnerships with various torrent tracker partners. Your responsibilities include negotiating and executing collaborative activities with these partners, contributing to our position as a key solution for trackers and other associates. Ultimately, your goal is to enhance our overall value proposition, messaging, and operational processes by closely collaborating with our Product, Marketing, and Sales teams to identify and pursue valuable opportunities that lead to successful new partnerships.

**What you’ll be responsible for:

·         Tracker Collaborations: Create partnerships with torrent trackers to increase traffic to our Seedbox product while offering them affiliate commissions.

·         IPv6 Affiliates: Develop partnerships with third parties to promote our IPv6 product and maximize IPv6 rental.

·         Lead Generation & Relationship Building: Identify a continuous stream of potential leads and cultivate relationships that align with our partnership objectives.

·         MRR Growth: Generate a minimum of $50,000 in new Monthly Recurring Revenue (MRR) for within the first 12 months through newly established partnerships.

**You’ll be a great fit if you are:

·         Experienced: You have at least 4 years of practical experience in applied marketing within a business development role, ideally in a related field.

·         Torrenting Space Knowledge: A deep understanding of the torrenting space is essential, as one of our products offers a private torrenting experience.

·         Proactive: You possess an active and growth-oriented personality, consistently seeking opportunities for self-improvement and process enhancements.

·         Results-oriented: You are highly motivated to achieve outcomes and demonstrate a strong commitment to delivering results.

**What We Offer:

·         Remote Work: Enjoy the flexibility of working 100% remotely from the comfort of your home or any location worldwide.

·         Unlimited Vacation: Take as many vacation days as you need to ensure you are well-rested and ready to tackle new challenges.

·         Professional Growth: As we are a small company, you'll have the chance to engage with various aspects of the business, fostering your professional development.

·         Personal Development Fund: We support your ongoing learning journey by providing a personal development fund each year.

·         Emergency Fund: We offer an interest-free emergency fund with comfortable payouts to help you in times of need.

·         Company Retreats: While we are a fully remote company, we believe in teamwork and we want you to feel you belong here. We strive to organize yearly company retreats where everyone is invited. We believe in hard work, but also in having a good time!

**Interview flow:

·         Application: Everything starts with getting in touch. The best way to express your interest is by applying online

·         HR Interview: If your profile aligns with our requirements, we'll invite you for an HR interview.

·         Technical Interview/Test: You may undergo a technical interview or complete a relevant test.

·         Online Interviews: You may have up to three online interviews with various team members.

·         Reference Check: We will kindly request you to arrange a reference check before we extend a job offer.

If this opportunity resonates with you, we are excited to meet you and welcome you to the RapidSeedbox team!

Messari is looking to hire an Enterprise Research Analyst - DeFi to join their team. This is a full-time position that can be done remotely anywhere in the United States.

"

About erad

erad is on a mission to grow the digital economy of the Middle East. We provide non-dilutive funding to online businesses, within 48 hours. We underwrite these businesses by accessing their accounting, sales, payments, and marketing data. Our data-driven approach enables online businesses to streamline their source of capital while focusing on growing their business.

About the Risk Team

Risk assessment, data science expertise, and robust credit capabilities are our core strengths. We aim to maintain control over credit losses while providing outstanding service to our customers. These capabilities are constantly developing, and we continue to use advanced tools to make precise decisions.

As a Risk Analyst, you will be a crucial member of our risk team, working closely with the Data Scientist and Risk Lead. Your role involves closely monitoring risk-related parameters in our application process and the performance of our credit assessments, with a focus on managing credit and fraud losses and optimizing the customer experience.

Being one of the early members of the erad team, you have a unique opportunity to contribute to developing and enhancing our credit assessment capabilities from the ground up. Your contributions will significantly enhance our organization's value proposition.

🚀  Why erad?

* A small team of young and driven iniduals

💻  Your responsibilities

* Perform thorough credit risk assessments of applicants within our application process.

🔍  What we look for

* Bachelor's degree in finance, economics, or a related field.

🥳. Benefits

Competitive salary + stock options + equipment + cool team

",

Sporty's sites are some of the most popular on the internet, consistently staying in Alexa's list of top websites for the countries they operate in

As a Data Engineer at Sporty, you will play a critical role in ensuring the smooth processing and handling of data for our machine learning and data science initiatives. Your primary responsibilities will include designing, building, testing, optimising, and maintaining data pipelines and architectures for various aspects of our rapidly growing business.

Responsibilities

Design, develop and maintain scalable batch ETL and near-real-time data pipelines and architectures for various parts of our business, on fast and versatile data sources with millions of changes per day

Requirements

Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics, or a related technical field

Nice to have:

Understanding of ML Models

Quarterly and flash bonuses

Interview Process

HackerRank Test 

This is a US only position with a strong preference for California-based residents. Please read on for the complete list of states we are hiring in.

We call this position a "Customer Advocate" because it's your job to do just that: advocate for the best possible experience for our customers. Friendly, empathetic support can make someone's day, and we're committed to making every interaction - whether email, call, or chat - a fun and helpful one!

This is not a customer service position. There's a difference between customer service and customer support, which might sound confusing - so please read on!

Do you have experience repairing computers, laptops, iPads, and printers? Do you have an interest in engineering and exploring the ins and outs of how things work? Do you take things apart and put them back together for fun? We want to hear from you!

In order to succeed in this role, you must have 2 years of experience troubleshooting hardware in a previous role or otherwise relevant experience.

Your mission is to help our photo booth owners succeed with their hardware, which means you'll need significant experience troubleshooting and investigating hardware related issues.

We're looking for great communicators who can explain challenging technical information in easy to understand language. Please know that while we love a great vocabulary, simple and clear language skills are what we need.

If you're a natural problem solver, curious about everything, and driven to find the root issue in every scenario that comes your way, great! Read on:

Acts

• Passionate about technology: enthusiasm for how it works, how to use it, and everything in between
• Has enough previous support experience that you have developed strong troubleshooting ability and are comfortable investigating a wide variety of technical situations - at least two years of hardware support experience is required
• Is comfortable using software and technology at at least an intermediate level
• Is enthusiastic about understanding hardware - if you take things apart just to put them back together, please apply!
• Confident communicator who does not hesitate to ask questions, investigate, and share your findings with the team
• Understands and answers all customer support questions with a personable nature, troubleshooting skills, and quick wit
• Educates your team members about products, while independently keeping your own technical know-how up to date
• Increases customer delight through extraordinary customer service
• Understands grammar and appreciates the Oxford comma
• Demonstrates empathy through verbal and written responses
• Team oriented and enjoys working with others to find great, out of the box solutions
• Experience with photography is a plus!

We are looking for candidates who are able to work one of the following time shifts:

Monday - Friday, 7am - 4pm Pacific Time

Tuesday - Saturday, 10am - 7pm Pacific Time

If you do not confirm you are available for one or both time shifts, your application will automatically be disqualified. 😭 Please let us know which shift you prefer if you are available for both!

Requirements

• Technical Support
• Hardware Support
• Customer Support
• Zendesk
• Slack
• Shopify
• Shipstation
• iOS
• macOS

Must live in one of the following states:

• Arizona
• California - preferred
• Colorado
• Florida
• Georgia
• Illinois
• Montana
• Nevada
• New Hampshire
• New York
• North Carolina
• Oregon
• Pennsylvania
• Rhode Island
• Texas
• Utah
• Virginia
• Wyoming

Benefits

🏥 Health Benefits

👴 401K for California Based Employees

📚 Education Stipend

💻 Remote Work

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

🧑‍💻 Work from Home Stipend

⭐ SUMMARY

We are Pixellu, a software company on a mission to simplify professional photographers’ lives. We are seeking a talented, detail-oriented inidual to join our accounting team. 

🚀 ABOUT PIXELLU

At Pixellu, we know professional photographers are frustrated with all of the tedious work required to run a successful photography business. Many get so overwhelmed, they end up quitting on their dream of having a photography career. That is why we create easy-to-use, time-saving software that simplify photographers’ lives, so that they can spend less time in front of the computer and get back to doing what they love.

Pixellu was co-founded in 2010 by two wedding photographers. Faced with the challenges of long hours and endless tasks, we began asking ourselves, “How can we save valuable time, make more money, and get our lives back?” Our answer was technology. We started Pixellu with the idea that we could make money by providing an honest service that helped photographers save time and live more fulfilling lives. We believed that, by focusing on a great product and great service, we could build a business that not only does good, but also does well. 

Team happiness is a priority at Pixellu and we are happy to say that our eNPS score is 92! Today, we are a team of 40+ team members spread across 10 countries, serving tens of thousands of photographers in over 100 countries.

Learn more about us and why you’ll love working at Pixellu here: https://vimeo.com/405889874

🤓 YOUR ROLE

The Accountant role is critical to our financial operations. You will help run our Accounting department, working independently with minimal direction from our CFO. This position requires a solution-oriented problem-solver who will accurately manage financial matters in a timely manner. You need to know Generally Accepted Accounting Principles (GAAP), be excellent at bookkeeping, and be willing to wear multiple hats. Your job will include:

• Performing the month-end close process: 
  • Prepare timely and accurate financial statements and related analyses in accordance with GAAP.
  • Prepare and review journal entries, transactions, monthly accruals, and expense allocations.
• Reconciliation: Bank, Stripe, Chargebee, and crypto. 
• Financial Analysis: Analyze financial data and provide insights.
• Record Keeping: Maintain accurate financial records.
• Budgeting: Assist in budget preparation and monitoring.
• Forecasts: Build revenue and expense forecast models. 
• Financial Reporting: 
  • Generate reports for internal and external stakeholders.
  • Respond to information requests related to the preparation of federal and state income tax returns.
• Update and maintain the general ledger.
• Payroll: Prepare and review payroll, and approve for disbursement.

📗 REQUIREMENTS

Aside from the standard job description, here are the qualities that we value most in a candidate:

• Excellent written English
• 4 to 7 years of proven work experience in Accounting and/or Bookkeeping
• Prior accounting experience with SAAS companies
• Knowledge of industry software: 
  • Quickbooks
  • Stripe 
  • Chargebee
  • Gusto
• Self-motivated
• Work with little to no supervision and direction
• Attention to detail
• Organized
• Clear and concise communication
• Knowledgeable in USA tax code
• Problem-solving abilities
• Positive attitude
• Reliable 
• You are comfortable in a growth-stage company, willing to wear multiple hats and take on responsibility
• You are self-driven and take initiative to improve existing processes and create new systems as the organization grows 
• You are proactive and have strong analytical skills with keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another

We have "required online ​​hours" between 8-10 a.m. Pacific Time. We use this time to ensure that all team members' schedules overlap so that we are available for meetings and real-time communication. Outside of those hours, you are free to work at whatever time of day suits you best. 

🏖️ BENEFITS

• Work from anywhere
• Competitive salary based on experience level and your local cost of living considerations
• Participation in our Profit-Sharing program based on seniority and role
• Paid parental leave
• 22 Paid Time Off (PTO) days

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

 Job Summary

If you are seeking a job that enables you to utilize your technical writing expertise in a rewarding environment, then we would love to have you join our team! As a valuable member of our technical writing team, you will become the trusted face of our company by making critical decisions and establishing strategies that ensure information is accurate, gathered efficiently, and available promptly. You will also use your high level of expertise to serve as a liaison and act as a bridge between entities while implementing processes that ensure appropriate and consistent responses to meet control requirements. Experience the thrill of working intimately with a team of industry leaders to foster trust and establish rapport with our clients.

Job Responsibilities

• Support the development process of multiple technical documents to include specifications, user manuals, requirements, and test plans.
• Provide evidence of compliance with business, regulatory, and legal requirements for both clients and the company.
• Understand operational concepts to generate documentation for validated systems or repair manual revisions.
• Organize and synthesize business and medical literature by writing clear, accurate reviews of the documents.
• Liaise with developers and clients to gather pertinent data and offer support for process improvement.
• Create operational and systems qualification documentation to support the implementation of messaging services.
• Interpret highly specialized software features and functions into user-friendly, process-driven materials that promote the use and preparation of applications.
• Develop standard operating procedures, regulatory manuals, and training materials to promote efficient and thorough preservation of internal memory.
• Compile reports and other documentation alongside gathering, organizing, filing, and maintaining technical information, preparing text, and coordinating layout for printed or electronic publications.
  Job Skills & Qualifications

Required

• Bachelor's degree in computer science, information systems, or related field
• Certification or licensure in information systems security
• Highly knowledgeable in compliance and governance fundamentals and supporting disciplines including risk management, audit, and compliance
• Ability to effectively communicate, build relationships, negotiate, and present ideas
  Preferred
• Ability to work remotely
• Project planning skills

Growtha.com is a fast growing digital marketing agency.

As the Executive Assistant at Growtha, your role, while fully remote, will be pivotal in maintaining the smooth operations of our digital marketing agency. This is a golden opportunity to embed yourself in a dynamic digital marketing agency that's reshaping the online growth blueprint for businesses.

Key Responsibilities:

• Inbox Mastery: Efficiently manage the CEO's inbox as well as the team's, ensuring timely responses and prioritization.

• Project Oversight: Take the helm in managing ongoing projects, especially website launches, ensuring they progress seamlessly from inception to completion.

• Freelancer Coordination: Directly manage and coordinate with freelancers to guarantee client deadlines are consistently met.

• Documentation Assistance: Aid in the creation, organization, and management of essential documents and records.

• Customer Support: Take the load off the team by assisting in solving customer enquires.

Essential Qualifications:

• CEO operates in ET with required availability from 8:30AM - 5:30PM.

• Minimum of two years' experience in a virtual executive assistant, administrative support, or a similar role in a digital setting.

• Proficiency with online communication tools like Slack, Google Meet, and Notion.

• A keen eye for detail, adept organizational skills, and a proactive approach to problem-solving.

• Familiarity with CMSs like Wordpress or Webflow, or ability to rapidly learn.

Compensation and Benefits:

• Salary: $40,000 to $50,000 USD annually

• Remote Flexibility: Embrace the convenience of a 100% remote role.

• Collaborative Environment: Engage with a erse team of passionate professionals from various locations.

• Professional Growth: Dive into a realm rife with learning and growth opportunities.

Be a part of Growtha.com's journey as we revolutionize the digital marketing space!

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Social Media Operations Manager - US Based

Are you a Social Media expert with hands-on experience on Instagram and TikTok? 

Do you live and breathe by posting social media content?

Are you looking to lead an innovative, ground-breaking project in the realm of social media? 

PhoeniX Management is in search of a dynamic inidual to spearhead our upcoming Physical Social Media Account Posting Center in the United States.

**

As the Social Media Operations Manager, you will begin by manually setting up and managing TikTok and Instagram accounts across multiple devices. As the project scales, your responsibilities will expand to establishing a physical posting center, including selecting the ideal location and managing a dedicated team to ensure seamless operations.

**

• Account Setup: Initiate and oversee the manual setup of TikTok and Instagram accounts across multiple phones.
• Content Posting: Manage the regular posting of pre-curated content on TikTok and Instagram accounts.
• Center Establishment: Identify a suitable location for our social media posting center and streamline its operations.
• Team Management: As the project scales, you will recruit, train, and manage a team to optimize our account posting process.

**

• Technical Prowess: Ability to swiftly and natively manage phones and account setups on Instagram and TikTok.
• Hands-on Mentality: Must be comfortable with repetitive tasks and display a proactive, can-do attitude.
• Location: Only candidates from the United States may apply.

Preferred states to establish our posting center include: Georgia, Maryland, South Carolina, North Carolina, Ohio, Michigan, Indiana, Wisconsin, Minnesota, Tennessee, Pennsylvania, Missouri, and Virginia. If you're from a different state and are interested in the role, please apply regardless and specify which state / city would be suitable for you.

**

To apply, please send your CV and a cover letter detailing your suitability for the role via e-mail to [email protected]. Please also specify in your application in which US state you live and to which state and big cities you would feel comfortable to commute daily (Monday - Friday).

Join PhoeniX Management and be at the forefront of a social media revolution. If you're eager to lead a unique project and have a tangible impact, we look forward to hearing from you!

We are looking for ONE Data Scientist / Data Engineer to analyze a dataset of Amazon product listings and create a Python-based sales estimator tool. The short-term goal is to assess the viability of the dataset for creating a reliable sales estimation model for Amazon products. Ideally, we want to have a good determination of whether the current data points are enough and the primary problem will be gathering more of the data. The ultimate goal is to understand and predict competitor sales volumes on Amazon and Walmart with high accuracy in the long term. The dataset is detailed but limited to a sample size of 1,500 - 2,000 products.

Hours: No Set Schedule (You Manage Your Time)

YOU MUST have these skills:

Job Summary: https://www.loom.com/share/7963a6e36b094cb4b6c890771dc98b6b

Key Data Points in Dataset:

• Product Information: Title, ASIN, Image URL, Dimensions
• Sales Metrics: Price, Best Sellers Rank (BSR), Total Units Sold, Historical Sales Data
• Inventory Metrics: Fulfillment by Amazon (FBA) data, Profit margins
• Customer Engagement: Number of Reviews, Review Ratings, Questions, Review Rate of Increase
• Market and Seller Details: Seller Name, Seller Type, Number of Sellers
• Trends and Growth: Sales Trends over Time, Total Sales Amount, Growth Metrics
• Size: 1,500 - 2,000 Amazon products

Responsibilities:

• Perform an analysis of the provided dataset to understand the metrics available.
• Evaluate the dataset's potential for developing an accurate sales estimation model.
• Develop and validate a Python tool that leverages the dataset to estimate Amazon product sales.
• Ensure the model can be improved over time with additional historical data.
• Document the analysis and model-building process, highlighting insights and potential limitations.
• Ensure the model can be integrated into a web application backend of some sort (VPS or Serverless environment)

**

• Strong background in data analysis and statistical modeling.
• Proficiency in Python, with experience in pandas, NumPy, scikit-learn, and other data analysis tools.
• Experience in predictive modeling and machine learning algorithms.
• Knowledge of Amazon's marketplace, sales metrics, and e-commerce data.
• Excellent analytical and problem-solving skills.
• Strong communication skills for reporting findings and recommendations

P.S. This is NOT some outsourced job. This is a career where you can grow with us. We're looking for someone who can not only execute but also contribute ideas that will move us forward.

Compensation: Negotiable, based on project/fixed rate or equity.

Please share any relevant experience or other roles that you believe will make you successful in this position.

Job Summary

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.

Job Responsibilities

• Interact with customers by answering phone calls promptly, responding to emails within 24 hours and meeting with customers in person as needed.

• Resolve complaints and customer problems in an efficient and friendly manner with the primary goal of satisfying their needs and continuing to earn their business.

• Perform basic billing duties, including completing customer transactions over the phone, issuing refunds as needed, researching past billing discrepancies and taking care of product exchanges.

• Provide customers with status reports on shipments, and help to package and ship products as needed.

• Update customer databases, including contact details, past complaints and resolutions, billing information, and auto-shipment enrollment.

• Meet weekly, monthly and annual goals for call volume, customer satisfaction, sales and rapid response times.

• Analyze and set personal and departmental performance goals designed to improve customer satisfaction. Assist management in coming up with attractive incentives and rewards for superior performance.

• Participate in weekly interdepartmental meetings and prepare to report on any customer issues that came up during the week and how they were resolved.

Job Skills & Qualifications

Required

• High school diploma or equivalent

• Ability to comfortably sit for long periods of time

• Attention to details

• Strong interpersonal skills

Preferred

• Ability to resolve conflict and de-escalate tense situations

• Previous customer service experience

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Who We Are

Murmuration is a nonprofit organization focused on leveraging civic engagement to drive greater equity. We provide sophisticated tools, data, strategic guidance, and programmatic support to help our partner organizations increase civic engagement and marshal support to drive change at the community level. Our best-in-class data and easy-to-use tools have been used by hundreds of organizations to make informed decisions about who they need to reach and how to achieve and sustain impact – and to put those decisions into action.

Note: At Murmuration, we are committed to becoming an even more erse, equitable, and inclusive workplace. To this end, all staff members are expected to actively participate in DEI (ersity, equity, inclusion) programming.

**About the Position

We are looking for an innovative Data Engineer who will build and support key components within our data infrastructure with a specific focus on the data pipelines that power our products. This inidual will work within our Data Engineering team, partnering with Data Managers and Data Scientists to manage the ongoing delivery of our key data sets for our analytical and product use cases. This inidual must be able to understand data requirements and will also be responsible for providing continuous refinement and improvements to our data pipelines. The Data Team is a highly collaborative, friendly, and hard-working group, and we are looking for team members who embody those values.

The Data Engineer will report to our Senior Data Engineer.

What You’ll Do:

• Design, develop, and maintain data pipelines using tools and technologies, such as Dagster and Airflow for orchestration, and Snowflake, AWS, and MongoDB for datastores;
• Ensure pipelines are scalable, reliable, and fault-tolerant;
• Be responsible for managing data from various sources, such as third party data providers, data collected, or data created internally;
• Ensure data is ingested in a timely and efficient manner, with processes to manage data quality and integrity;
• Transform and cleanse raw data into a structured and usable format;
• Implement monitoring and alerting processes to detect, communicate, and address issues in data pipelines;
• Implement data quality checks and validation processes to ensure data accuracy, completeness, and consistency;
• Continuously optimize data pipelines for better performance and cost efficiency;
• Maintain comprehensive and up-to-date documentation for data pipelines, including data lineage, dependencies, and configurations;
• Ensure documentation is up-to-date and accessible to team members;
• Provide support for data-related issues, including investigating and resolving pipeline failures;
• Respond to ad-hoc data requests and troubleshoot data-related problems;
• Collaborate with data scientists, analysts, and other stakeholders to understand their data requirements and deliver data in a usable format; and
• Work closely with other data engineers to align data pipelines with overall data architecture strategies.

What You Should Have:

• Education and/or experience in Computer Science, Computer Engineering, or relevant field;
• A minimum of 3 years’ experience working with large scale databases/cloud databases using SQL and Python;
• Strong organizational and analytical abilities;
• Strong problem-solving skills;
• Strong written and verbal communication skills;
• Familiarity with Data Orchestration Tools (Dagster, Airflow);
• Familiarity with Snowflake and AWS (primarily S3, EC2, ECS);
• Experience working flexibly within smaller teams; and
• Practical knowledge of software development lifecycle (SDLC).

What You Could Have:

• Familiarity with Voter File Data;
• Experience with or interest in political data; and
• Experience within a support team providing technical support to other data functions (e.g., Data Scientists, Data Managers, etc.)

Talented Data Engineers come from all walks of life and careers. If you are passionate about civic engagement and technology, please apply, even if you do not check every box!

**Location and Compensation

The Data Engineer is a full-time, salaried position with a comprehensive benefits package. It is based anywhere in the U.S. The salary range for this position is $100,000 - $130,000 and is commensurate with experience.

**Our Culture of Care

We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes:

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;
• Retirement benefits with a 4% employer match;
• A flexible unlimited PTO plan;
• Generous paid parental leave;
• Pre-tax commuter benefits;
• A company laptop;
• A flexible remote work environment;
• A home office setup stipend for all new employees;
• Monthly reimbursement for remote work expenses;
• A yearly professional development fund;
• Mental health and wellness benefits through Calm and Better Help; and
• Yearly in-person staff retreats; and
• A welcoming culture that celebrates ersity, equity, and inclusion.

**An Equal-Opportunity Employer with a Commitment to Diversity

Murmuration is proud to be an equal opportunity employer, and as an organization committed to ersity and the perspective of all voices, we consider applicants equally of race, gender, color, sexual orientation, religion, marital status, disability, political affiliation and national origin. We reasonably accommodate staff members and/or applicants with disabilities, provided they are otherwise able to perform the essential functions of the job.