Title: Risk Client Onboarding Sr. Specialist - Hybrid

Location: Milwaukee United States

Job Description:

Full time

job requisition id

JR-44275

Hybrid - 3 days in the office

Summary:

Primary point-of-contact and process expert for assigned field partners (financial reps, field leaders, network office team members) who engage in onboarding services. Responsible for expediting onboarding processes, negotiating resolutions, and providing proactive onboarding case consultation.

Duties & Responsibilities:

• Initiate applications, enter data provided by the field, monitor and gather additional requirements during underwriting, and assist advisors with policy delivery - all with a high degree of accuracy.
• Track status of applications as they move through various stages of application input, underwriting, and policy delivery.
• Apply critical thinking and good judgment to resolve requests or issues related to risk applications; determine when to elevate those requiring more advanced knowledge.
• Lead weekly calls with advisors subscribed to the service to give status updates or background information on ‘in process’ work as well as work through best practices with advisors so that they can fully leverage our services and Home Office technology.
• Recommend and implement improvements to standard work and/or work processes.
• Mentor less experienced staff in technologies and standard work.
• Perform quality checks for peers and more junior staff.
• De-escalates issues and conflicts while, creating, maintaining, and reestablishing, when needed, confidence in HO resources.
• Strong understanding of our business priorities and ability to identify process or technology enhancements that will improve our network office, advisor, field team member, and home office experience.

Qualifications:

• Bachelor's degree in business or an equivalent combination of education and progressively responsible work experience.
• Minimum of three years of financial services experience with demonstrated knowledge and understanding of Northwestern Mutual risk products, markets, technologies, and services.
• 1-2 years of experience preferred with field risk operations activities such as input, monitoring underwriting cases, and executing policy delivery tasks.
• Highly motivated and self-directed with the ability to manage and prioritize concurrent assignments.
• Strong customer service skills
• Comfortable learning new technology and tools
• Preferred – experience working with or as part of NM field force
• Preferred – experience building new processes/process improvement
• Ability to build relationships, apply knowledge across complex business areas, and effectively navigate the organization to solve problems and find solutions. Deals well with ambiguity.
• Strong consultation, organizational and communication skills including ability to establish rapport.
• Strong mentoring/coaching skills and the ability to lead development and training of junior team members.
• Ability to influence without authority.
• Demonstrated problem solving through analytical ability, judgment, and decision-making skills. Focuses on the best interest of the service experience while complying with all relevant laws, regulations and policies.
• Demonstrated interpersonal, leadership, and verbal and written communication skills.

#LI-Hybrid

#ID-Hybrid

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA

Compensation Range:

Pay Range - Start:

$56,140.00

Pay Range - End:

$104,260.00

Geographic Specific Pay Structure:

Structure 110:

$61,740.00 USD - $114,660.00 USD

Structure 115:

$64,540.00 USD - $119,860.00 USD

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages ersity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Title: Customer Service Representative I Operations ( REMOTE NEAR JACKSONVILLE, FL.)

Location: Jacksonville, FL United States

Full-time

Job Description:

Description & Requirements

Maximus is currently seeking Customer Service Representatives to support our Department of Education portfolio. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.

• This is a remote position, however you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week.
• Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET. No time off is permitted during training.
• Pay and Benefits:- Competitive pay rate based on the county in which you live
• Additional bonuses available
• Paid training
• The opportunity to work from the comfort of your home
• Supportive environment with peers who share your passion for improving people's lives
• A career path that unfolds based on how you want to grow within the company
• This will be for a Limited Service position

Hours of Operation:

• Mon: 8 am - 11 pm EST
• Tue - Fri: 8 am - 8 pm EST
• Sat: 10 am - 2 pm EST

Essential Duties and Responsibilities:

• Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
• Calls are basic and routine.
• Uses computerized system for tracking, information gathering, and/or troubleshooting.
• Provides feedback when needed, provide input on call trends, processes, procedures, and training.
• May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

Minimum Requirements

• High School diploma or equivalent with 6 months of customer service experience.
• Must be able to speak and read English clearly, professionally and fluently.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality.

Title: Support Analyst I

Location: Tulsa United States

Job Description:

Solve Problems. Support the Front Lines. Make a Difference in Healthcare Technology.

IMPORTANT LOCATION NOTE: This is a Hybrid Role requiring candidates to reside in the Tulsa, OK area. If you do not live in this location, your application will not be considered.

Why CareATC is Different (and Why You'll Love It Here):

At CareATC, we believe that better technology leads to better care, and our Service Delivery team is essential to making that happen. You are the first line of support, ensuring our providers and staff have the reliable tools they need to deliver exceptional patient care.

• Impactful Work: Your troubleshooting and support directly empower our healthcare teams, ensuring they can focus on what matters most—the patient.

• Engaging Challenges: Manage challenging, unique situations every day, tackling complex problems across a variety of technologies in a fast-paced environment.

• Purpose: Be part of a mission-driven company working to transform healthcare access and delivery.

• Growth: Expand your skills in endpoint management, cybersecurity, and cross-functional collaboration while working with a supportive team.

CareATC Advantages Include:

• Access to health center services and medications at no or low cost for you and your dependents

• Comprehensive benefits: Medical, Dental, Vision, 401(k), PTO, Disability & Life Insurance, and a robust Wellness Program

• A mission-first culture that values innovation, accountability, and teamwork

• A role where you’ll see the direct results of your work in the smooth operation of our clinics.

About the Job:

Imagine being the person who ensures our clinical teams can work without interruption. As a Support Analyst I, you are a critical partner to our end-users, providing the essential support that keeps our operations running. You’ll work closely with every part of the business, from our clinics to our corporate teams, solving issues with desktops, printers, phones, and applications. Your role is crucial to building confidence in our technology and enabling the delivery of seamless healthcare.

What You’ll Do:

• Triage and solve support requests involving desktops, printers, phones, and common applications.

• Provide telephone and live technical support to end-users on Windows, OSX, iOS, and Android platforms.

• Monitor system notification alerts and take appropriate and timely action.

• Assist with or lead custom software implementations, including testing and documentation.

• Create, update, and maintain our internal knowledge base articles.

• Assist the Service Delivery Manager with projects related to endpoint management and security.

• Provide A/V production assistance for company meetings and events.

• Assist with projects, clinic installations, or moves, which may include some after-hours work.

• Pitch in on other duties that help the team and business succeed.

• Provide afterhours on-call support on a rotational basis.

What You’ll Bring to the Team:

• An equivalent combination of 2 years’ work experience and/or an associate degree.

• Experience in a desktop support role, preferably within the healthcare industry.

• Solid experience with Windows 10, printers, phones, and other common office peripherals.

• Basic knowledge of network design, cybersecurity principles, and IP-based phone systems (like Zoom Phone).

• Strong customer service skills and the ability to work independently.

• Experience with a helpdesk ticketing system.

And Just as Important…

Your strong work ethic and analytical mindset. You have powerful critical thinking and troubleshooting skills that allow you to resolve complex issues effectively. You are an excellent communicator, able to adapt your style to different teams and clearly convey ideas to all levels of the organization, ensuring everyone feels supported and heard.

Ready to Make a Meaningful Impact?

If you’re a detail-focused, problem-solving professional who’s excited to support a team that improves lives, we’d love to meet you.

Apply today and help us build healthcare technology that people trust.

Title: Branch Specialist

Location: Loves Park United States

Job Category: Branches/Retail

Requisition Number: BRANC002231

Full-Time

Job Description:

We're Consumers Credit Union (CCU), a Great Place To Work certified company that values what you bring to the table.

Our Loves Park branch is currently seeking a full time Branch Specialist. This is a member-facing position with a lot of growth potential!

As a Branch Specialist, you will become a master working in a hybrid role! This position is a combination of being a Concierge, Teller, and Personal Banker. You'll provide outstanding service while greeting members (Concierge), performing financial transactions (Teller), opening accounts (Personal Banker) and educating members on our products and services! This is a wonderful early career position especially if you're interested in banking/financial services, being in a member-facing role with the ability to learn about branch operations, and are looking for growth opportunities.

Day-to-day responsibilities:

• Greeting members as they enter the branch or use the drive-up lanes
• Assisting members with their self-service transactions by educating them on the interactive teller machine (ITM) and its related functions
• Assisting with teller transactions, member service issues, account maintenance, and other operational duties assigned by the Branch Manager and/or Assistant Branch Manager
• Opening new consumer accounts efficiently and accurately
• Identifying opportunities to refer members to additional products/services including consumer loan and mortgage products, as well as wealth advisors
• Seeking out and making recommendations for process improvements related to member service delivery and other branch efficiencies
• Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards

Qualifications:

• High School diploma or equivalent
• 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred
• Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations
• Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office
• Excellent interpersonal and communication skills
• Ability to multitask, work at a fast pace, and stay organized
• Propensity to be helpful, positive, act with integrity, and to embrace inclusion & ersity
• Availability to work 40 hours/week and be scheduled between the following hours:
• Monday - Friday: 8:00 am- 6:00 pm; Saturdays 8:30 am- 1:30pm (when scheduled Saturday, you'll get time off during the week)

Compensation

The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an inidual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org

Equal Opportunity Employer

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

Title: Administrative Assistant

Location: Kennedy Space Center United States

Job Description:

We are launching people to the Moon and Mars. If you want to be part of this amazing mission and enjoy working in a great team environment, we would love to have you as part of our team that is making history, today. It takes big ideas and determination to take NASA's vision and make it reality. That's what we do every day.

The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion Multi-Purpose Crew Vehicle, and Launch Services programs.

Responsibilities:

• Provide administrative support to the Engineering Directorate including, but not limited to the following:

• Answer telephones and video conference calls while taking messages or transferring calls, scheduling appointments, and updating event calendars.

• Arrange Staff Meetings, handle incoming and outgoing mail, prepare office memos/emails, and coordinate invoices and other financial reports/documentation.

• Use and assist in maintaining a variety of office equipment.

• Edit documents and maintain databases / digital filing systems.

• Maintain various distribution lists for the Directorate.

• Manage conference room calendars and coordinate meetings for Engineering Directorate personnel.

• Manage/purchase appropriate office stockroom supplies and coordinate other Engineering Directorate purchase requisitions.

• Process various personnel requests such as on-site badging, safety shoes/glasses, organizational changes, etc.

• Provide meeting/board support to record notes and actions.

• Coordinate award presentations and other special Directorate events.

• Perform a variety of other clerical and administrative duties as assigned.

Qualifications:

HS diploma or equivalent with relevant AA or AS degree highly desirable.

• This is an entry level position (or higher) with desirable relevant years of experience.

• Demonstrated proficiency with MS Office software is required (e.g. Word, Excel, PowerPoint, and Outlook). Experience with PowerBI is highly desirable.

• Familiar with use and setup of video conferencing software - particularly MS Teams.

• Must be extremely well organized, flexible, and capable of effectively prioritizing multiple tasks.

• Ability to work effectively, personably, and cooperatively in a large team environment.

• Excellent communication and internal/external customer interface skills (written and verbal).

• Self-motivated, demonstrates initiative, and able to work independently (or with minimal supervision).

Physical Requirements:

• Will be required to climb stairs to access facilities.
• Position may involve extended periods of sitting or standing.
• Physical requirements: sitting, walking, standing, and use of stairs.
• Position is located on a hazardous testing facility; must be able to quickly evacuate buildings in the event of an emergency.

Work Environment:

• Will be required to work inside and outside throughout the test complex.
• Position may require travel to different areas on Kennedy Space Center property.
• Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand is required to access various locations on the center.
• All work must be completed in a safe manner in accordance with NASA and company safety standards.

Equipment and Machines:

• Computers and printers used for producing various documents and reports.

Attendance:

• Full-time regular work hours between Monday-Friday. Three (3) days per week onsite required. Five (5) days per week onsite highly desired.
• Hybrid (Part-Time Remote) options available.
• Position may require occasional overtime, including weekend work, depending on the assigned task.
• Must be dependable and punctual.
• Shift work may be required.

Other Essential Functions:

• Must be able to accurately communicate ideas in writing and verbal correspondence.
• Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
• Must comply with all "drug free workplace" requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions.
• Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management.

Access to Kennedy Space Center Amenities

While doing your part to help further space exploration at Kennedy Space Center, you can enjoy many on-site amenities, such as:

Child Development Center

Discounted tickets to local attractions and theme parks

Credit Union

Fitness Center

Barbershop

NASA Exchanges

Utilization Management Representative I

Locations:

• Latham, NY – 15 Plaza Dr

• Atlanta, GA – 740 W Peachtree St NW

• Indianapolis, IN – 220 Virginia Ave

• Columbus, GA – 6087 Technology Pkwy

• Norfolk, VA – 5800 Northampton Blvd

Work Type: Virtual (remote, with required in-person training; must live within commuting distance unless legally accommodated)

Job Overview

The Utilization Management Representative I coordinates precertification and prior authorization cases while delivering high-quality customer and provider support.

Key Responsibilities

• Manage incoming calls and post-service claim work

• Determine contract and benefit eligibility

• Authorize inpatient admissions, outpatient precertifications, prior authorizations, and post-service requests

• Refer cases requiring clinical review to a Nurse Reviewer

• Enter referral requests accurately into UM systems

• Respond to phone and written inquiries from providers, clients, and internal departments

• Conduct initial clinical screening

• Authorize initial provider sessions

• Verify benefits for facility-based treatment

• Maintain strong customer relations and coordinate timely resolution of requests

Minimum Requirements

• HS diploma or GED

• Minimum 1 year of customer service or call-center experience (or equivalent combination of experience)

Preferred Skills

• Medical terminology

• Experience in medical or insurance environments

Compensation & Benefits

• Hourly pay range: $16.33 – $24.50

• Comprehensive benefits package

• Incentive and recognition programs

• Equity stock purchase program

• 401(k) with company contribution

• Medical, dental, vision

• Life insurance; short-term & long-term disability

• PTO, holidays

• Wellness and financial resources

• Job Level: Non-Management, Non-Exempt

• Shift: 1st Shift (USA)

• Job Family: Care Support (CUS > Care Support)

• Elevance Health uses a hybrid workforce model; some on-site presence may be required

• Vaccination requirements may apply depending on role

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

CUS > Care Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Court Support Specialist

Location: Puerto Rico, Remote.

Job Description:

About ABC:

ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of 700 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview:

The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a erse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server’s hands. "Bigger picture" communications involve contacting courts for general updates and statuses as courts operations.  This position is remote but must be located in Puerto Rico. 

Key Responsibilities:

• Reach out to courts on inidual orders and general court status updates, including answering questions and resolving issues related to existing orders.
• Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.
• Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.
• Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers.
• Relay relevant, updated information from Courts to our process servers and customers as appropriate.
• Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.
• Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.
• Perform other job-related duties as assigned.

Qualifications:

• High school diploma / GED required.
• Legal experience preferred.
• Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
• Strong communication skills, both written and verbal. 
• Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
• Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
• Document manipulation experience (PDFs).
• Ability to perform repetitive data-entry tasks with accuracy.
• Ability to read, write and speak English 
• Quick learner and willing to learn and grow.

We know that a company's success starts with its employees. We also know that an inidual's success starts with the right career opportunity. Join our team today!

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• Disability insurance
• Employee assistance program
• Referral program
• 7 Paid holidays
• 4 floating holidays

Starting Pay: $12.00 to $14.00 per hour 

Schedule: Full-time, Monday through Friday, 8am to 4:30pm CST

Title: Lead Revenue Operations Analyst

Location: United States - New York - Remote

Job Description:

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. 

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. 

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. 

Job Description

Sprinklr’s GTM Planning & Compensation Design team exists to enable predictable and scalable revenue growth by removing friction between strategy and execution. The team is a part of our Global Revenue Operations and is a highly visible function working cross-functionally with marketing, finance, C&T and GTM leadership.

This role will be critical to driving the annual planning process, which includes target setting, capacity planning, and compensation design. The team is also responsible for regular cadence processes to administer quotas and compensation plans.

What You'll Do:

• Manage key workstreams and milestones in the annual planning process across capacity planning to target setting
• Support Field Operations partners with planning – standardize process/outputs across theaters and create feedback loop
• Work closely with FP&A to understand financial priorities and model assumptions to iterate on top-line targets and resourcing
• Maintain birds-eye headcount view of the entire GTM organization and conduct variance-to-plan analyses
• Partner closely with C&T and sales leadership on regular cadence headcount forecasting and hiring accountability
• Develop an in-depth understanding of sales process while surfacing data driven recommendations to influence sales strategy and direction
• Drive monthly processes on quotas and compensation plans (e.g. new hires, shifts in POD model/territories)
• Support monthly sales SPIFF calculations

What You'll Need:

• 5+ years of experience in Revenue/Sales Operations at a growth SaaS organization
• Familiarity with SFDC and GTM systems
• Strong analytical skills and proficiency in Excel & PowerPoint
• Success in running tight project timelines, communicating across business units
• Bias for action and a history of solving problems as you spot them
• Sense of curiosity to wonder “why”?

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: 

• Lead a new category of enterprise software that we call Unified-CXM. 

• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. 

• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands. 

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. 

To learn more about employee benefits by region, click here. 

To learn more about all-things-Sprinklr, visit our candidate resource hub here. 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.  

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. 

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. 

JOB REQ COMPENSATION RANGE

$100,000 - $166,000

The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple inidualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.  

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Title: Registrar Coordinator

Location: Sprague Center

Job Description:

NOTE TO APPLICANT:  Some positions require a resume, cover letter and/or other documents to be submitted with your application. Please submit these as one attachment in the My Experience section of the application under the "resume/CV" upload section. Once you submit your application, you will not be able to attach additional documents.

Job Posting Title:

Registrar Coordinator

Job Description:

Title of Job:  Registrar Coordinator

POSITION SUMMARY:

The Registrar Coordinator for the Office of the Registrar provides customer service, quality assurance, and support for the Office of the Registrar and performs a variety of administrative duties related to the accuracy and retention of student records. The Registrar Coordinator answers student, faculty, staff, and alumni queries pertaining to college policies, particularly regarding records and registration. This position serves as primary contact for transcripts and degree/enrollment verifications. The Registrar Coordinator conducts testing of various student information systems and processes; enters, maintains, and validates the accuracy of historical and contemporary academic data; troubleshoots technical issues; assists with new systems implementations; and assists with a broad range of administrative tasks. Work includes data entry as well as processing requests and inquiries for the registrar’s office as a first point of contact. Training in policies, procedures, and systems in use at the College will be provided.

DUTIES AND RESPONSIBILITIES:

• Serves as the primary contact for transcripts and degree/enrollment verification requests which includes support of contracted third-party services and vendors such as the National Student Clearinghouse and Parchment.

• Administers key student records processes that include FERPA, student registration, course withdrawals, forms processing, and leaves of absence and institutional withdrawals.

• Processes grade changes and major updates in compliance with institutional standards.

• Provides a high level of customer service when responding to student, faculty, staff, and alumni queries pertaining to college policies, particularly regarding records and registration.

• Responds to requests and inquiries in a timely and professional manner.

• Accurately enters, maintains, and validates academic data and completes periodic data clean up to resolve issues relating to the accuracy of student records.

• Transfers data from paper formats into electronic files or database systems.

• Assists with new system implementations.

• Assists in the development and delivery of inidual and/or group instruction and/or training to end users on new or updated technologies.

• Analyzes and solves problems of routine complexity on computer applications and systems for students, faculty, and staff for departments and/or the College community; provides a wide range of assistance to departmental users and/or support staff.

• Participates in professional development activities as appropriate and as advised by the associate registrar.

• Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines and best practices.

• Maintains a high level of confidentiality when dealing with student data.

• Performs other duties as assigned

REQUIRED QUALIFICATIONS

Education and Experience: 

• Education: Bachelor’s degree preferred or a combination of equivalent education and experience. 

• Experience: Two years of related experience preferred, preferably in a technical, public-facing role.

Preferred Qualifications:

• Attention to detail, focus on accuracy, strong organizational skills, and the ability to multitask.

• Demonstrated interpersonal, written, and verbal communication skills.

• Ability to meet deadlines, prioritize tasks, and ask for help when needed.

• Advanced computer skills, including familiarity with a variety of software packages and basic computer programs (e.g., Microsoft Office). Comfort with technology; interest and ability to learn and use new programs and technologies.

• Ability to use discretion in working with sensitive, confidential information and materials.

• Ability to work with erse groups of students, alumni, faculty, and staff.

• Personal integrity and ability to interact successfully with various constituencies on campus.

• Ability to work collaboratively as a member of the Registrar’s Office, as well as independently.

• Ability and willingness to be cross trained in all functional aspects of the Registrar’s Office.

• Desire to be a team member on collaborative projects and implementation of new initiatives.

• Curiosity, initiative, and a problem-solving mindset.

• Positive attitude and strong work ethic.

• Experience in a related academic position, with knowledge and experience operating under FERPA guidelines, and experience with databases is a plus.

• Strong interpersonal skills, flexibility, and customer service orientation.

• Ability to communicate technical information to non-technical end users.

Remote Work Eligibility:

Category B:

Your standard working hours will generally be from 8:00 a.m. to 5:00 p.m., Monday through Friday, though these hours may vary depending on departmental and College needs. All remote work arrangements, including ad-hoc remote work, must be approved by the direct supervisor, area Cabinet member, and Human Resources, and are subject to periodic review based on institutional needs. These arrangements are neither guaranteed nor considered entitlements and may change due to factors such as employee performance, evolving business needs, or changes to the position.

Physical Requirements: 

While performing the duties of this job, the staff member is regularly required to sit; stand, use hands and fingers and talk or hear. The employee is occasionally required to reach with hands and arms. The inidual must regularly lift and/or carry up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. 

Hours:

The regular hours are 8 a.m. to 5 p.m. Monday – Friday. Hours may vary due to the needs of the department or College. May need to work an occasional weekend or evening due to department needs/events

Classification: 

This is an non-exempt, full-time, regular, benefits eligible, position. 

Reports To: 

This position reports to the Associate Registrar

Additional Information: 

This job description defines the essential job duties of the position. Harvey Mudd College expects that employees hired for this position can perform the essential functions of the job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act. 

Regular employment at the College is for no specified period; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Employment is at-will and employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.

Harvey Mudd College is an Equal Opportunity Employer. Qualified applicants will be given consideration for employment without regard to age, race, gender, national origin, sexual orientation, protected veteran’s status, disability, or any other characteristics protected by applicable law.

Please note that in order to be considered an applicant for any staff position at Harvey Mudd College you must apply for each position for which you believe you are qualified.

Quality & Enablement Manager (Player-Coach) – Dropbox

Location: US Remote

Overview

MarketStar is a global outsourced sales, customer success, and revenue operations company supporting top-tier technology clients. This role supports the Dropbox program as a hybrid player-coach, combining Quality Assurance execution with coaching and operational guidance.

You will monitor customer interactions across calls, emails, and chats, evaluate quality, mentor QA peers, and partner with leadership to improve processes, training, and representative performance.

What You’ll Do

• Perform quality reviews of calls, chats, and emails using QA systems

• Track quality performance at team and inidual levels

• Coach and support QA peers; assist with workload prioritization and consistency

• Identify training needs and collaborate with training departments

• Prepare and analyze internal and external quality reports

• Conduct calibration sessions with leadership, team leads, and QA peers

• Deliver actionable insights to cross-functional and internal teams

• Work with program stakeholders to support initiatives

• Provide feedback to sales leaders and senior leadership

• Create and maintain standardized workflows and recommend improvements

• Mentor new QA team members and act as subject matter expert

• Complete additional duties as assigned

What You Need to Succeed

• Direct B2B or telesales experience (required)

• Prior Quality Assurance experience (preferred)

• Strong ability to interpret data dashboards and identify trends

• Excellent verbal, written, and interpersonal communication skills

• Proficiency with Microsoft Office and Google Workspace

• Strong coaching, mentoring, and performance-influencing abilities

• Results-driven mindset with ability to motivate others

• Adaptive management style and ability to work at micro/macro levels

• Ability to multitask in a fast-paced environment

• Comfortable with change and shifting priorities

• Skills assessment may be part of the interview process

Benefits

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off

• Paid medical leave

• Child/dependent care reimbursement

• Education reimbursement

• 401(k) match, hardship loan program, financial wellness advisor access

• Comprehensive medical, dental, and vision coverage

Equal Opportunity

MarketStar provides equal employment opportunity and offers reasonable accommodations for applicants with disabilities throughout the hiring process.

Customer Care Coordinator

Location: Hudson, Ohio, United States

Overview

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by 5,000+ U.S. hospitals and 15,000+ clinical sites, PartsSource empowers healthcare organizations to maximize clinical availability and streamline procurement for parts, services, and training.

Their culture is mission-driven, collaborative, respectful, and focused on delivering exceptional service. Team members share aligned values and a passion for solving complex customer problems to ensure Healthcare is Always On®.

The Customer Care Coordinator plays a key role in delivering exceptional service to clinical engineers and healthcare professionals across North America and internationally. This role focuses on resolving inquiries, managing orders, supporting customers, and maintaining accurate documentation.

What You’ll Do

Deliver First-Class Customer Service

• Handle inbound calls and email inquiries with professionalism and first-contact resolution

• Provide accurate responses regarding order placement, order status, billing, repairs, returns, and quotes

• Escalate complex cases to the appropriate internal partners

• Maintain punctuality and readiness for scheduled shifts

• Attend required training sessions to remain current on product knowledge and policies

• Offer troubleshooting support for websites and system navigation

• Build positive rapport with customers and maintain strong communication

Maintain Customer Data & Documentation

• Update customer information, order details, and case notes across all systems

• Accurately record interactions, resolutions, and key details

• Stay informed on updates to products, policies, and procedures

• Ensure documentation is complete and consistent

Collaborate & Support

• Work effectively with team members and contribute to a positive team environment

• Assist colleagues and offer support as needed

Your Background

• 1+ year of customer service experience with proven ability to manage inquiries and deliver effective resolutions

• Strong communication skills, both written and verbal

• Empathy and listening skills to help de-escalate concerns and manage delays or issues

• Team-oriented mindset, with a willingness to collaborate and support peers

Benefits & Perks

• Competitive compensation with salary + incentives + company ownership/equity

• Full benefits package including medical, dental, vision, 401(k) match, college debt reduction, and more

• Career development through training, coaching, and growth opportunities

• Hybrid culture with modern, collaborative workspaces

• Inclusive and erse community of professionals

About PartsSource

Founded in 2001, PartsSource has grown into the leading digital platform for managing mission-critical hospital equipment. The company modernizes procurement for HTM professionals, enabling efficient maintenance through automated systems for parts, service, technical support, and training.

Backed by Bain Capital since 2021, PartsSource continues to expand its impact across the healthcare industry.

Recent Recognition:

• Newsweek’s Top 200 America’s Most Loved Workplaces (2024)

• Top 100 Healthcare Technology Companies (2023)

• Featured in The Wall Street Journal

• CEO recognized among Top 50 Healthcare Technology Leaders

EEOC

PartsSource is an Equal Opportunity Employer committed to ersity, inclusivity, and providing an accessible hiring process. Employment decisions are made without regard to race, gender, disability, or background.

Title: Associate Claims Consultant, Commercial Risk-Insurance Advisory Solutions

Location: Remote US

Job Description:

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.

PRIMARY RESPONSIBILITIES:

• Review, analyze, and determine the appropriate submission path for claims received by the company, ensuring prompt and accurate claims adjudication.
• Provide professional assistance and support to Claims Specialists and Analyst colleagues as directed, collaborating to ensure efficient claims processing and resolution.
• Review daily data to identify potential trends or challenges that may require managerial or underwriting review, and report findings accordingly.
• Maintain a strong focus on delivering outstanding client service, fostering positive relationships, and effectively communicating with clients and customers throughout the claims process.
• Ensure compliance with industry standards, company procedures, and regulatory requirements while handling claims, maintaining confidentiality of sensitive information.
• Stay updated on industry trends, emerging regulations, and best practices in claims management, continuously enhancing knowledge and expertise.
• Contribute to process improvement initiatives, suggesting enhancements to streamline claim handling, increase efficiency, and enhance customer satisfaction.
• Handle other related duties and responsibilities as assigned by the Claims Consultant or management.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to drive a claim from first intake through the process to satisfactory submission with minimal supervision.
• Proficient in MS Office Word and Excel with the ability to learn new system programs and technologies.
• Ability to work independently and prioritize assignments.
• Effective communication skills, both oral and written, with the ability to be professional under pressure and display patience above reproach.
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to learn any other appropriate program or software system used by the firm as necessary
• Demonstrates the organization’s core values, exuding behavior that is aligned with the firm’s culture

EDUCATION & EXPERIENCE:

• 3+ year's experience in claims and insurance coverage knowledge
• Must have Property & Casualty Insurance License or be willing to obtain any state required license within a specified time frame of starting employment with the firm.

#LI-NS1

IMPORTANT NOTICE:

Click here for some insight into our culture!

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

SwissBorg is looking to hire a Customer Service Agent (German speaking) to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Veda is looking to hire a Customer Success Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

WOO is looking to hire a Customer Success Specialist (Chinese/English) to join their team. This is a full-time position that can be done remotely anywhere in APC.

Title: Territory Manager

Raleigh, North Carolina, United States

Fayetteville, North Carolina, United States

Durham, North Carolina, United States

Location: Durham United States

Job Description:

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.

ESSENTIAL DUTIES

• Responsible for the sales and ongoing support of Kestra products
• Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
• Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
• Prepare quarterly Business Plans and present to Regional Sales Leadership
• Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
• Attend key exhibits and conventions, as required
• Coordinate patient interaction with Clinical Advisors and Customer Care team
• Provide key feedback and information in a timely manner to appropriate internal stakeholders
• Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies
• Manage sales cycle from introduction to product delivery
• Build long-term partnerships from sales calls
• Manage pipeline of customers
• Proactively maintain positive client relationships
• Respond to client issues and complaints
• Maintain records and sales data
• Adhere to Pledge of Confidentiality

o Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.

COMPETENCIES

• Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.

Requirements

Education/Experience Required:

• 5+ years of successful medical device sales experience

• 3+ years of outside sales experience

• Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience

• Must reside in the assigned territory

• Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR)

• Demonstrated strong business acumen

• Excellent written and verbal communication skills

• Familiarity of MS Office, including MS Teams

• Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to:

• Documentation of vaccination and immunization status
• Completion of background check
• Completion of drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

Preferred:

• Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab highly preferred

• Demonstrated understanding of Durable Medical Equipment (DME) process flow

• Knowledge of the cardiac care landscape and customer decision-making processes

• Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role.

SUPERVISORY RESPONSIBILITIES:

• None

WORK ENVIRONMENT:

• Fast paced field role

• Noise volume typical of being in the field or clinical setting

• Extended hours when needed, based on business needs

• Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer.

PHYSICAL DEMANDS:

• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage

• Frequent stationary position, often standing or sitting for prolonged periods of time

• Frequent computer use

• Frequent phone and other business machine use

• Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL:

• Frequent domestic travel by car and/or air required, up to 90%

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Benefits

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Compensation: An annual salary of $100,000, in addition to a bonus and uncapped commission, commensurate with experience and location.

Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.

We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.

Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment.

Title: Senior Resolution Manager

Location: New York City United States

Job Description:

Reporting to the Manager, Customer Success, the Senior Customer Resolution Program Manager serves as the central point of coordination for Spring Health's most complex, cross-functional customer issues. This role partners closely with Customer Success, Product, Clinical Operations, Billing, and Engineering to manage high-severity incidents from initial identification through root-cause resolution. The position is responsible for ensuring timely communication with internal executives and external stakeholders, restoring customer confidence, and driving systemic improvements to prevent recurrence. This is a full-time, remote position on our team with occasional travel required for team events or meetings.

What you'll do:

• Act as the single-threaded owner for high-severity customer and business incidents that impact satisfaction, SLAs, or revenue.
• Rapidly mobilize cross-functional teams (Product, Clinical Ops, Engineering, Billing, Legal, Security) and drive resolution plans with clear owners, milestones, and timelines.
• Provide timely updates to customers and concise, executive-ready briefings to internal leadership.
• Facilitate incident stand-ups, remove blockers, and track progress until resolution is achieved.
• Lead post-incident retrospectives, document root causes, and ensure preventive actions are owned and prioritized.
• Maintain dashboards and reports tracking Time-to-Resolve, dollars at risk, and root-cause trends; deliver weekly and monthly insights to leadership.
• Continuously refine escalation playbooks, intake criteria, and automation triggers in Zendesk, Gainsight, and Jira.
• Coach CSMs and Support teams on recognizing and engaging the escalation program appropriately.

What success looks like:

• High-severity customer issues are resolved with speed, precision, and minimal business disruption.
• Escalation management operates as a disciplined, cross-functional program with defined accountability and measurable outcomes.
• Senior leaders and customers are consistently informed through proactive, transparent communication that builds trust and confidence.
• Root-cause insights drive meaningful, systemic improvements across processes, products, and operations.

Data and reporting provide clear visibility into trends, performance, and opportunities for efficiency gains.

• Operational playbooks, tools, and workflows are continuously optimized to enhance scalability and resilience.
• The organization experiences measurable improvements in customer satisfaction, retention, and operational reliability.

What you'll bring:

• 5+ years in program or project management within SaaS, healthcare, or other complex, regulated environments.
• Demonstrated success orchestrating cross-functional incident or escalation workflows involving Product, Engineering, and Customer Success.
• Operational excellence toolkit: Jira (or similar), Zendesk/Salesforce Service Cloud, Gainsight (or comparable CS platform), Slack, and Confluence.
• Strong analytical skills-comfortable turning raw data into insight and action plans.
• Executive-ready communication: you can summarize a multi-threaded issue in one slide and brief the C-suite with confidence.
• Empathy and poise under pressure; able to maintain customer trust while navigating ambiguity.
• Influence senior level stakeholders to drive conflict resolution with extreme confidence and command
• Familiarity with mental-health or healthcare operations and the privacy, security, and compliance considerations that accompany them is a plus.
• The ability to travel up to 10% of the year This role is Remote

The target base salary range for this position is $97,325 - $114,500, and is part of a competitive total rewards package including stock options and benefits. Inidual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to inidual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Title:  Prior Authorization Coordinator

- 11:30am- 8pm shift

Location: Miramar United States

Job Description:

RCM Prior Authorization Coordinator 2 position located in Miramar, FL, Must be able to work 11:30am- 8pm Monday-Friday. Hybrid schedule.

• Ensures quality and accuracy of the patient insurance information and that listed certification periods, billing addresses, policy numbers, authorization numbers, etc. are all entered correctly.
• Prioritizes and processes incoming Insurance Verifications and Prior Authorization requests.
• Verify the patient's Medicaid, private insurance, and self-pay payor sources via telephone, or online systems.
• Obtain authorization from private insurance and all other payor sources requiring authorization via telephone, facsimile, or online systems while maintaining compliance to medical record confidentiality regulations.
• Maintains authorizations extension for all patients as appropriate.
• Refers authorization requests that require clinical judgment to Prior Authorization Supervisor and clinical support staff.
• Obtain information from agencies when necessary to assist with receiving authorizations and re-authorizations from private insurance and all other payor sources.
• Assist other departments and Care Centers in the efficient collection of client and payor information to ensure accuracy.
• Enter all hospice benefit information into Registration Tool and patient accounting system.
• Respond to calls, emails and other inquiries regarding the status of outstanding referrals and/or authorization information.
• Provides other administrative support to the department as needed.
• Complete Payor Information Form (PIF) and Payor Change Request Forms (PCR) when needed for the purpose of meeting payor and client's needs to ensure accurate reimbursement.
• Update Contracting Coordinator of payor information changes.
• Coordinates with members, providers and key departments to promote an understanding of Prior Authorization, Referral, and Insurance Verification requirements and processes.
• Communicate efficiently, effectively, and timely to resolve issues pertaining to the verification and authorization processes.
• Access Medicare's Common Working File (CWF) to verify eligibility in the event a patient has termed coverage with private insurance carrier if applicable.

QUALIFICATIONS

• At least two years of related healthcare Revenue Cycle experience, preferably within registration and financial clearance.
• Understanding of medical terminology and clinical documentation.
• Clear understanding of the impact insurance verification and prior authorization has on Revenue Cycle operations and financial performance.
• Demonstrated knowledge of commercial insurance carriers' guidelines and criteria of verification, authorization and reimbursement.
• Demonstrated knowledge of customer service skills when responding to questions and other inquiries from internal and external customers.
• Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.
• A demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary; general computer skills necessary to work effectively in an office environment.
• Ability to prioritize and effectively anticipate and respond to issues as they arise.

EDUCATION

• High School diploma or GED required

SPECIAL INSTRUCTIONS TO CANDIDATES

• EOE/AA M/F/D/V

Title: Veterinary Claims Professional II

Location: Addison United States

Job Description:

Zurich is looking to add a Veterinary Claims Professional to our Professional Liability - Veterinary Claims Team.

The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Addison, TX, New York City, NY or Schaumburg, IL or Parsippany, NJ.

If you are ready for a career move, consider working for a company with a global footprint that offers an excellent work/life balance, terrific benefits including an incentive plan, 401K match and a second 401K company contribution, flexible work options, summer hours and a great culture.

This Claims Professional will be responsible for handling a caseload of low to moderate exposure claims against Veterinarians and Veterinary Clinics including Veterinary Malpractice claims submitted under the AVMA Veterinary Professional Liability Program.

This is an exciting opportunity to be part of a high-performing, self-motivated, passionate, customer focused team. The ideal candidate will be team oriented and able to meet goals and exceed expectations!

The selected candidate will perform duties encompassing all aspects of claims handling: including initial investigation, coverage review and analysis, evaluation of liability, regular communication with customers and brokers to bring claims to resolution within their authority.

We look for demonstrated claim analysis ability or experience in a Veterinary setting along with a track record of proven success in prior roles, along with the ability to work independently and without substantial supervision.

The candidate selected for this opportunity should be able to report into [one of] the following North American Claims offices: Addison, TX, New York City, NY or Schaumburg, IL or Parsippany, NJ

Basic Qualifications:

• Bachelor's Degree and 3 or more years of experience in the Claims or Insurance area

OR

• Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area

OR

• Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area

OR

• High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area

AND

• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets and products
• Microsoft Office experience

Preferred Qualifications:

• Experience working in a Veterinary office or clinic
• Effective verbal and written communication skills
• Strong analytical, critical thinking and problem-solving skills
• Strong multi-tasking and prioritization skills
• Solid time management, prioritization and multi-tasking skills
• Experience collaborating in a team environment and building cross functional working relationships
• Proactively shares and promotes sharing of insights
• Ability to gather unique perspectives from other teams/functions to optimize outcomes.
• Understands, analyzes, and applies the component parts of an insurance policy for complex claims
• Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
• Ability to determine the scope and exposure for complex claims
• Ability to leverage trend and relationships to provide high-quality customer service
• Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
• Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
• Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $58,700.00 - $96,200.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Addison, AM - New York, AM - Parsippany, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-LC1 #LI-ASSOCIATE #LI-HYBRID

Title: OTISLINE Customer Service Rep - Split Shift

remote type Hybrid

locations

• OT325: NSP - BLOOMFIELD, CT 212 WEST
• NEWBERRY RD, BLOOMFIELD, CT, 06002 USA
• Country:United States of America

time type Full time

Job Description:

OTISLINE Otis' customer care call center has an opening on split-shift, for a customer service representative. The working hours for this role is 11:30 AM-7:30 PM when working Monday through Friday and will be required to work 3:30 PM-11:30 PM when scheduled on weekends.

OTISLINE is a unique, quality-driven, customer-focused environment. OTISLINE employees work directly for Otis, and are experts in the elevator industry. We operate 24 hours a day, 365 days a year to deliver outstanding service to our customers. Commitment and teamwork are important to our customers, mechanics, local offices, and the OTISLINE team. Location is Bloomfield, CT, however, a hybrid remote work arrangement is an option once fully trained and productive. You will also be able to participate in an incentive compensation program based on your quality and productivity performance.

(CSR) duties include:

On a typical day, you will:

• Receive, document, and process service requests from customers, mechanics, elevator phones, and Otis local offices utilizing Salesforce Service Cloud.

• Ensure the timely dispatching of service mechanics and escalate requests to Otis field management as appropriate.

• Work on other tasks as necessary such as elevator phone programming and continuous improvement activities.

What you will need to be successful:

• High school diploma

• Must have a dedicated workspace and high-speed internet

• Excellent customer service skills, including professional phone etiquette and the ability to handle difficult customers and trapped elevator passengers.

• Candidate must demonstrate a strong familiarity with computers and basic application familiarity.

• Excellent communication skills, including speaking, listening, and writing, as well as attention to detail and the ability to follow standard processes and procedures is a requirement.

• Ability to attain and maintain department performance metrics (such as call handle time, schedule adherence, and quality monitoring).

• Candidate must be able to adhere to assigned work schedules, including but not limited to assigned shift, hours, and days off.

• Candidate must also be able to work rotational scheduled weekends and holidays. Shift differential pay is offered for hours worked outside 1st shift/weekdays.

• Regular attendance, including the ability to start assigned shift on-time, is mandatory.

• Candidate must possess the ability to type at least 25 wpm with accuracy.

• Candidate must be able to work well in a call center and team environment and understand shift work and its requirements; including willingness to handle evening shifts, weekends, and holidays.

• Ability to adhere to Otis' absolutes of safety, ethics, and quality.

• French/English language required

The salary for this role is $41,000.00. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Apply today to join us and build what's next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the erse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a erse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a erse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Title: Clinical Referral Specialist - Behavioral Health Call Center - Full-time

Location: Aurora IL United States

Department: 02040 AMG Admin - Behavioral Health

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information:

• Call Center hours are Monday-Friday 8 a.m.-5 p.m.
• Remote position. Locals only apply. Candidate will be required to come onsite for training and meetings.
• This position is 95% Scheduling

Pay Range $21.45 - $32.20

Job Description

Major Responsibilities:

• Reviews work queues to identify unscheduled ordered services and connects with the patient to schedule the appropriate service.
• Schedules appointments including complex specialty appointments and adheres to appropriate protocols. Communicates to the patient all pre and post appointment instructions (i.e., medication guidelines, food/beverage consumption guidelines, check in procedures, directions to facilities, etc.). Schedules the ordered medical service accurately and links order to appointment.
• Responsible for providing provider referrals to patients based on the ordered medical service and patient's preferences.
• Responsible for documenting all contact attempts to schedule the ordered medical service in the patient's electronic health record and adhering to department workflows and procedures for contact attempts. Responsible for notifying the ordering provider through telephone encounter in electronic health record when an ordered medical service is removed according to the department's assigned removal reasons.
• Provides the highest level of patient service by problem solving, documenting patient concerns, and identifying appropriate follow-up for patients. Educates patients regarding referral and authorization requirements, payer coverage, eligibility guidelines, and insurance related changes or trends.
• Performs registration responsibilities to ensure accurate patient information and confirms patient payer information.
• Maintains knowledge of the following and the associated reference material; Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and current accepted insurance plans.
• May obtain demographic and insurance information. May ensure insurance and patient information obtained is complete and accurate and update information if necessary. May update financial information and other data when changes or additions occur, and may communicate to patients as appropriate.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year of experience in a medical group with focused experience in the coordination of patient care including scheduling of specialty services and comprehensive understanding of medical terminology.

Knowledge, Skills & Abilities Required:

• Knowledge of clinical processes and procedures, including a good working knowledge of medical terminology and medical chart documentation.
• Knowledge of patient focused software systems, (i.e. EPIC & Interactive Intelligence (I3)). Ability to efficiently enter/update database records and read/comprehend patient records.
• Excellent communication skills and the ability to communicate professionally and effectively with patients, peers, and caregivers across the organization.
• Demonstrated ability to work independently and be self-directed.
• Proficiency in Microsoft Office.
• Ability to manage multiple tasks.
• Excellent customer service skills.

Physical Requirements and Working Conditions:

• Exposed to a normal office environment.
• May require some travel, so there will be exposure to weather and road conditions.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Title: Quality Customer Relations Manager

Location: Buffalo NY United States

Job Description:

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, Président specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, erse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis American Group, part of the Lactalis family of companies, is currently hiring a Quality Customer Relations Manager based in Buffalo, NY.

The Quality Customer Relations Manager serves as the critical link between customers and the central quality function of LAG business. This role is responsible for managing product quality-related customer communications, resolving quality complaints efficiently, analyzing customer feedback, and ensuring that all quality standards meet both regulatory and customer expectations.

This position will work cross-functionally with Regulatory, Legal, Production, Logistics, and Customer Service teams to ensure that product excellence is consistently delivered and customer trust is upheld.

Additionally, the position will be responsible for overseeing the quality assurance process for both import and export operations, ensuring that products meet regulatory standards and customer specifications. This role includes managing the FSVP program, ensuring compliance with FDA regulations and import/export guidelines, as well as managing the Service Level Agreements (SLA) for export customers to guarantee timely and consistent delivery of high-quality goods.

From your EXPERTISE to ours

Key responsibilities for this position include:

1.Customer Quality Issue Management

• Receive, log, and investigate product quality complaints from customers, distributors, and retail partners.
• Coordinate internal investigations with Central QA, production, and supply chain teams to determine root cause.
• Communicate findings and corrective actions clearly and promptly to customers.
• Ensure closure of customer complaints within defined turnaround time (TAT) and maintain a high resolution rate.

2. Centralized Complaint Handling System

• Maintain a centralized system for tracking, analyzing, and reporting all customer quality-related complaints.
• Contribute to the monthly and quarterly reports on complaint trends, root causes, and recurring issues.
• Monitor complaint metrics for the key customers, detect trends and drive improvement.
• Manage the OSD&R flux with Logistics, Sales and Management Control

3. Quality Communication & Customer Assurance

• Act as the main contact point for all product quality concerns raised by key customers or accounts.
• Provide assurance to customers by explaining the company's quality policies, food safety standards, and certifications (FSSAI, ISO, HACCP, etc.).
• Maintain Clients Portals up-to-date information about their products and quality position statements in their online portals to ensure transparency, compliance, and supply chain reliability.

4. Continuous Improvement & Preventive Action

• Work with cross-functional teams to identify and implement preventive measures to reduce quality complaints.
• Track performance of CAPAs and ensure learnings are integrated across production sites and customer-facing teams

5. FSVP (Foreign Supplier Verification Program) Management

• Oversee the implementation and maintenance of the FSVP program in compliance with FDA regulations and the FSMA (Food Safety Modernization Act) for imported products.
• Verify the safety and quality standards of foreign suppliers, including reviewing supplier certifications, and verifying that all imported goods meet the required food safety standards.
• Maintain records of supplier evaluations, certifications, and audit findings in centralized databases.
• Collaborate with the Import/Export teams and Regulatory teams to ensure that all imported products are properly labeled, documented, and comply with U.S. import regulations.
• Stay updated on dairy industry standards, emerging regulatory changes, and best practices in quality management

6. Service Level Agreement (SLA) Management for Export Customers

• Develop, monitor, and manage SLAs for export customers, ensuring timely delivery and product quality meets or exceeds customer expectations.
• Coordinate with logistics, production, and customer service teams to ensure that SLAs for export shipments are consistently met, including order accuracy, delivery timelines, and quality control checks.
• Manage any quality-related issues raised by export customers, working cross-functionally to resolve them efficiently and maintaining customer satisfaction.
• Regularly review and report on SLA performance metrics (e.g., on-time delivery, defect rates, customer complaints) and recommend improvements to meet customer requirements and business objectives.

Work Conditions

• Extended hours may be necessary depending on the project needs.
• Travel may be required infrequently
• To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided.
• To fulfill these responsibilities, a cell phone is required.
• Reasonable accommodations may be made to enable iniduals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy.
• Demonstrate commitment to a safe working environment that promotes the health and well-being of all employees and that will further contribute to the Company's overall performance and success.

Requirements

Qualifications:

Education & Experience

• Bachelors degree or equivalent experience required; Masters degree is preferred; or equivalent experience to include a minimum of eight (8) years job related experience in the Food industry
• 5+ years Management experience required
• 5+ years related experience required
• Experience in Dairy Industry required

Skills/Abilities/Specialized Knowledge

• Microsoft Office
• Data warehouse Professional Certifications

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any ision of the Company that is an Affirmative Action Employer will comply with all related legal obligations

Salary Description

$70,000.00-$85,000.00

Title: Manager, Customer Success Strategy & Operations

Location: Bellevue, Washington; Chicago, Illinois; San Francisco, California

Job Description:

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

The Manager, Customer Success Strategy and Operations will be key in driving the success and scalability of the post-sale customer experience through Data Analytics. You will act as a strategic partner to the Customer Success leadership, owning the operational roadmap for data and analytics, along with Fiscal Year Planning, and Head Count Capacity planning to ensure the team has the necessary insights, systems, and processes to achieve their strategic goals. This is a cross-functional role that requires managing complex projects, leveraging data for strategic decision-making, and driving significant process improvements across the Customer Success organization.

Key Responsibilities

Program Strategy & Execution

• Strategic Planning & Program Management: Lead and manage cross-functional strategic initiatives and the GTM planning process, including capacity planning and coverage model changes..
• Executive Insights & Communication: Proactively gather, analyze, and synthesize data from multiple sources to develop and deliver insightful, executive-level presentations for senior leadership to drive business decisions.
• Process Governance & Documentation: Own the drafting, publishing, and enforcement of critical process and policy documentation, ensuring alignment across all supported functions.

Operational Excellence, Transformation, and Efficiency

• System Ownership & Optimization: Serve as the strategic owner for data analysis requests for Customer Success, ensuring effective architecture, configuration, integrations, and ongoing optimization for systems like Tableau.
• Data Integrity & Management: Drive significant process and system improvements to ensure overall data integrity and data-driven decision-making across Customer Success.
• Business Requirements Translation: Partner with Customer Success leadership and cross-functional teams to translate high-level business requirements and strategic goals into effective application solutions, data sources, and workflows.
• Operational Support & Issue Resolution: Oversee the triage, troubleshooting, and optimization of operational issues and systems to minimize friction and maximize team productivity.
• Performance Monitoring: Define, implement, and continuously monitor key performance indicators (KPIs) and customer health scorecards that reflect customer data and align with strategic business goals.

Role Specifications

• Education: Bachelor's degree (BS or BA).
• 6+ years of experience in an operational analytics, business operations, or reporting role, ideally in a SaaS environment.
• Proven experience in managing complex, cross-functional projects and driving process improvement initiatives.
• Strong knowledge and hands-on experience in administering and optimizing Customer Success Management reporting platforms (e.g., Tableau) and CRM systems (e.g., Salesforce).
• Experience analyzing financial and sales data is essential.
• Understanding of SaaS financial and business metrics is ideal.

Skills:

• Exceptional analytical skills with the demonstrated ability to collect, assess, and present data in a clear, actionable, and insightful way to senior audiences.
• Excellent verbal, written, and presentation communication skills, with confidence in advocating for best practices to stakeholders and senior executives.
• Strong critical thinking and problem-solving skills, including the ability to break down ambiguous, large-scale problems into manageable components.
• Proficiency in data analysis and visualization tools such as Tableau and advanced Excel.

#Ll-GM

#Hybrid

#P15614

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $140,000-$210,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$125,000-$187,000 USD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! 

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

U.S. Equal Opportunity Employment Information

Title: Local Area Field Admissions Rep

Location: Phoenix AZ United States

Type REG - Regular Employee

Job Description:

Overview

Do you enjoy helping iniduals achieve their educational and career goals? As a Field Admissions Representative you'll have the opportunity to interact with a erse range of iniduals. Every day brings new faces and new stories, making the job dynamic and exciting.

You'll have the flexibility to manage your schedule and work independently. If you enjoy traveling, this role offers the chance to explore different neighborhoods, cities, and regions within your designated territory.

Position Overview:The Field Admissions Representatives finds passionate and motivated students who have a desire to learn and develop their skills at Universal Technical Institute. This role will be responsible for working closely with their local high schools to recruit students and build awareness of Universal Technical Institute and its programs. The Representative will work a territory within a 120 miles radius.

The ideal candidate for this position will have a customer -focused, extroverted style that can enliven, engage, motivate, and positively impact iniduals. One should enjoy making connections and communicating with people while proactively establishing relationships and must be able to follow established guidelines and procedures. One must also work independently in a fast paced and results oriented environment while prioritizing their schedules to maximize time.

• This is a remote position, however, it will require the candidate to currently live and travel throughout the Phoenix area.

What We Offer:

• Salary: $75,000 - $85,000 per year
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Building Relationships: Develops new relationships and strengthens existing partnerships with dealerships, designated industry partners, High Schools and local communities
• Events: In person presentation at High Schools. Represents UTI and our programs at other offsite events
• Consultative Mindset: Conducts informative and professional in-home interviews utilizing technical knowledge and skills. Maintains CRM database that will allow for thorough follow-up with potential students.
• Public Speaking and Presenting: Presents to all levels of educators in high schools and other educational institutions to encourage their students to attend Universal Technical Institute.
• Product knowledge: Maintains knowledge of Universal Technical Institute programs, financing options and other pertinent information to answer prospective student questions during a presentation.
• Metrics: Meet or exceed monthly and quarterly department enrollment goals through effective outreach and recruitment efforts.
• Adheres to all compliance criteria and procedures established by external regulatory bodies and by UTI.
• Other duties as necessary

Qualifications

• Education: High School degree or GED required. Bachelor's degree a plus.

Experience

• Experience with public speaking preferred.

• Industry knowledge preferred.

• 3 - 5 years outside sales experience preferred.

• Must be able to clear Background check, including MVR

• Communication Skills: Strong verbal and written communication skills. Interviews are conducted in person and virtually.

• Presentation Skills: Strong presentation and sales skills are required.

• Technical Skills: Must have good understanding of Microsoft Office programs. Must be able to analyze and report data.

• Interpersonal skills: builds effective relationships, works independently, ability to work in a fast paced environment, customer service attitude, self-motivated, organized, ability to manage their territory

About Us:

It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

#LI-TH1

#HP

Operations Product Support Specialist - Servicing Transfer

Locations:  Pleasant Hill, Missouri

Full time

Remote

job requisition id R205153

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Production Support Specialist within PNC Midland's Commercial Real Estate - Servicing Transfers Group, you will be based remotely within Pleasant Hill, Missouri.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
• Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
• Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
• Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
• Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP

Competencies

Accuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of iniduals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Title: Associate Solutions Architect LATAM

Location: Remote - Colombia

Job Description:

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a forward-thinking Associate Solutions Architect to guide our customers through technology transformation. This role is pivotal in ensuring our customers unlock the full potential of HubSpot's unified platform to solve their foundational challenges and achieve their goals.

Come join one of the most innovative teams at HubSpot. You will act as a technical advisor, building foundational product expertise with sharp business acumen. You will not just solve for today’s problems; you will help architect tomorrow's solutions by supporting the development of technical roadmaps that drive platform adoption and tangible business value.

In this role, you'll get to:

• Serve as a foundational technical advisor, translating routine business needs into implementable solutions on the HubSpot platform, with guidance on complex cases.
• Advise on solution design and identify clear opportunities to integrate systems, driving platform adoption across the customer lifecycle.
• Support the development of technical roadmaps for customers, ensuring alignment with known solutions and best practices.
• Lead discovery and solution design for routine, single-multi hub engagements, guiding customers and partners on standard practices for leveraging core CRM features and the HubSpot ecosystem.
• Act as a supporting technical resource on customer and partner-led projects, addressing straightforward product use cases and learning to mitigate technical risks.
• Champion foundational innovation by learning about emerging technologies and AI advancements, and assisting in the identification of opportunities to enhance HubSpot solutions.
• Assist in the application of AI-powered tools to create simple proof-of-concept automations, demonstrating the potential of HubSpot's AI products.
• Collaborate with internal Product and Engineering teams by providing basic, task-level feedback from the field to influence future platform enhancements.

We are looking for people who:

• Experience: 1-2 years in technical consulting, technical services, or a similar foundational role within enterprise SaaS. 
• Technical Problem Solving and Solutioning: Ability to analyze problems and apply learned knowledge to routine technical solutions.
  • Familiarity with system concepts, APIs, and architectural design for basic solutions.
  • Ability to learn and assist in creating simple AI-based solutions through orchestration and automation.
• Business Acumen & Value Realization: Learning to connect technology features to basic business outcomes.
  • Ability to assist in articulating the value of technical solutions and advising customers on achieving foundational goals.
• Holistic Systems Thinking: Growing understanding of how foundational systems and processes interconnect.
  • Talent for executing small-scale architectural plans that address narrow business processes.
• Executive Communication & Influence: Clear communication skills, focusing on articulating technical details accurately to stakeholders.
• Innovation & Leadership: Openness to new ideas and experimenting with leveraging AI and emerging technologies.

We have several roles open at different levels within this team. During the process, if we believe your experience may align more closely with another level, we’ll discuss this with you and outline potential next steps.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Account Manager

Location: This position requires the candidate to be based in the Louisville, KY

Workplace Type: Remote

Job Shift: 1st

Job Description

Summary

Welcome to Central Steel & Wire, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Account Manager with Central Steel & Wire, you will play a pivotal role in maintaining and expanding our transactional business with both current and past customers within your designated marketplace. This position requires the candidate to be based in the Louisville, KY area and will support the Louisville, Lexington, and Cincinnati territory. This dynamic position offers the opportunity to leverage your skills in relationship management and business development, ensuring that our clients receive unparalleled service and support.

Roles and Responsibilities

• Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives
• Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives
• Understands and monitors the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels, and working capital decisions
• Increases revenue from assigned customers by selling value-added services and programs; grows new business by increasing sales through profitable transactional growth
• Manages customer accounts, including implementation of memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives
• Develop and implements appropriate sales and commercial programs while promoting our E-Commerce capabilities
• Consistently manages daily call planning execution to keep customers informed about the industry, economic trends, and Ryerson's ability to assist customers in adapting to change
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred (preferably in marketing, business, or a related field of study) or related experience
• Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background
• Proficiency with MS Office a must, SAP and Salesforce.com experience are highly desired
• Strong business acumen with excellent customer service, interpersonal and both oral and written communication skills; persuasive negotiation skills with the ability to work within a team or inidual environment
• Effective problem-solving/conflict-resolution skills and the ability to maintain confidentiality
• Highly motivated with a demonstrated ability to build strong relationships quickly
• An aggressive, competitive, and self-motivated attitude is essential

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

Title: Senior Technical Support Engineer

Location: Austin, TX, United States

Hybrid

Job Description:

Build Your Career at Informatica

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

Your Opportunity:

We are looking for a Senior Technical Support Engineer, with a proven record of accomplishment in technical field to join our Power Exchange and CDIR (Cloud Data Ingestion & Replication) Global Technical Support team. In this role, you'll use your analytical thinking and influencing skills to become a trusted advisor to our customers in solving their technical issues from inception to closure. Located in our Austin TX office you will be an inidual contributor reporting to our Manager, GCS

Essential Duties & Responsibilities

• Diagnose and resolve more complex technical issues related to the company's software products
• Specializes in areas or modules of the product
• Provides feedback on the area of specialization to R&D.
• Participates on technical forums
• Manages communications to customers, at all levels, to maintain positive relationships.
• Experienced user of information and GenAI tools and training to provide consistent, high levels of customer satisfaction.
• Participates in problem escalation and call prevention projects to help customers and other technical support staff increase efficiency.
• Contributes to online knowledge base of known issues/solutions.
• May mentor Associates and Support Engineers.
• May contribute in the team recruitment process by serving on interview panels.

Knowledge & Skills

• Working knowledge of Informatica Cloud, PowerCenter, PowerExchange, other ETL tools, SaaS platforms, and/or data management tools is desirable.
• Experience with on-premises and cloud databases such as Oracle, SQL Server, PostgreSQL, Snowflake, Databricks, and ADLS.
• Experience with the z/OS platform (including JCL and IBM utilities), database technologies like DB2, VSAM, and non-relational databases such as IMS and ADABAS are an added benefit.
• Knowledge of concepts such as Change Data Capture (CDC), Slowly Changing Dimensions (SCD) types, and database logging.
• Experience working with various operating systems including Linux, Windows, AIX, and Mainframes.
• Understanding of computer networking concepts.
• Excellent written and verbal communication.
• Seasoned, experienced professional with a full understanding of area of specialization who resolves wide ranges of issues in creative ways.
• Works on problems of erse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Expands skills and practical knowledge by routinely working with experts in the field and outside of immediate team/area/segment.
• Well developed knowledge of relational database management and Cloud software services theory and practices.
• Strong analytical and problem solving ability.
• Highly adept at customer relationship and issue resolution communication skill.

Education/Experience

• BA/BS or equivalent educational background is preferred.
• Minimum 5+ years of relevant professional experience.

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data and AI come to life.

We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Title: Disability Representative Sr

Location:

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

• Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
• Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401
• Coralville, IA: 3273 Ridgeway Drive Coralville IA 52241
• Dublin, OH : 5500 Glendon Court Dublin OH 43016
• New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
• Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604
• Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268
• Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063
• Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125
• Southfield, MI : 300 Galleria Officentre Southfield MI 48034
• Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826
• Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344
• West Hills, CA : 8521 Fallbrook Ave West Hills, CA 91304

Full time

Hybrid

Job Description:

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Disability Representative Sr

PRIMARY PURPOSE: Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims, negotiates return to work with or without job accommodations, and evaluates and arranges appropriate referral of claims to outside vendors.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Makes independent claim determinations, based on the information received, to approve complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
• Reviews and analyzes complex medical information (i.e. attending physician statements, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by the disability plan.
• Oversees additional facets of complex claims including but not limited to comorbidities, concurrent plans, complex ADA accommodations, and claims outside of typical guidelines.
• Utilizes the appropriate clinical resources in case assessment (i.e. duration guidelines, in-house clinicians), as needed.
• Determines benefits due pursuant to a disability plan, makes timely claims payments/approvals and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
• Informs claimants of documentation required to process claims, required time frames, payment information and claims status by phone, written correspondence and/or claims system.
• Communicates with the claimants' providers to set expectations regarding return to work.
• Medically manages complex disability claims ensuring compliance with duration control guidelines and plan provisions.
• Communicates clearly and timely with claimant and client on all aspects of claims process by phone, written correspondence and/or claims system.
• Coordinates investigative efforts ensuring appropriateness; provides thorough review of contested claims.
• Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
• Negotiates return to work with or without job accommodations via the claimant's physician and employer.
• Refers cases to team lead and clinical case management for additional review when appropriate.
• Maintains professional client relationships and provides excellent customer service.
• Meets the organization's quality program(s) minimum requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing

High School diploma or GED required. Bachelor's degree from an accredited university or college preferred. State certification or licensing in statutory leaves is preferred or may be required based on state regulations.

Experience

Three (3) years of benefits or disability case/claims management experience or equivalent combination of education and experience preferred.

Skills & Knowledge

• Knowledge of ERISA regulations, required offsets and deductions, disability duration and medical management practices and Social Security application procedures
• Knowledge of state and federal FMLA regulations
• Working knowledge of medical terminology and duration management
• Excellent oral and written communication, including presentation skills
• Proficient computer skills including working knowledge of Microsoft Office
• Analytical, interpretive, and critical thinking skills
• Ability to manage ambiguity
• Strong organizational and multitasking skills
• Ability to work in a team environment
• Ability to meet or exceed performance competencies as required by program
• Effective decision-making and negotiation skills
• Ability to exercise judgement autonomously within established procedures

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $20.39 - $24.00 USD Hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a erse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Title: Account Executive, Commercial

, Italy

Location: Milano, ITA

Job Description:

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

Account Executive, Commercial, Italy 

We're looking for an experienced Account Executive to join our Commercial sales team, offering a hybrid working model. Reporting to the Sales Director, you'll be responsible for:

• Taking ownership of an assigned territory focused on net new logo and up-sell opportunities (accounts 750 - 5000 users)
• Demonstrating expertise in building business cases that clearly show value and differentiation at all levels of your customer/prospect organizations
• Benefitting from Sales Engineering, Solution Architecture, Value Consulting and Transformation Teams throughout your sales cycles
• Constantly generating pipeline using new techniques, tools, joint field marketing initiatives, trade shows, and top tier channel partners (VAR, SI & SP)

What We're Looking for (Minimum Qualifications)

• Must have minimum 3 years of sales experience with a revenue quota, selling to commercial accounts in Italy 
• Must have history of a consistent track record of over-achievement; net new logo accomplishments; and understanding of how to leverage channel partnerships
• Must have a willingness to be coached and the discipline to work a proven sales process from beginning to end
• Must have evidence of 'team sales' and the ability to use internal resources, partners, and team members to be successful
• Fluent Italian

What Will Make You Stand Out (Preferred Qualifications)

• Experience selling security, SaaS or software
• Bachelor's degree in Business or related area

#LI-PM1

#LI-Hybrid

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Privacy Coordinator

**Location:**This role will be remote and based in Ireland or the UK

Category: Legal

Job Description:

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with erse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as our next Privacy Coordinator

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support the Privacy Governance Team and report to the Sr. Privacy Governance Manager within the Legal organization. Your role will provide integral support to the Privacy team, helping them stay on track with company priorities. You will help prioritize and maintain regulatory requirements within the Privacy Governance Team and be a key player in making the Twilio privacy team successful. You will support business enablement 

Responsibilities

In this role, you’ll:

• Maintain and monitor the Privacy externally facing mailbox
• Support Privacy Vendor governance activities
• Support Data Subject Request processing
• Maintain and update privacy documentation
• Knowledge management of privacy related documentation
• Identify process improvements and assist with implementation of enhancements
• On-call support for incident management

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 1+ years of Privacy Experience 
• Customer privacy query resolution experience
• Experience in supporting cross functional privacy initiatives such as GDPR, CCPA or other compliance frameworks
• Experience partnering with teams across the organization on privacy matters
• Ability to plan and prioritize and manage multiple activities at one time
• Strong people skills and the ability to work collaboratively with all colleagues
• Ability to use your own initiative and manage time efficiently
• Excellent organizational and problem solving skills

Desired:

• IAPP Certifications - CIPP/E, CIPM, CIPT 
• Other privacy qualifications/professional certifications

Location 

This role will be remote and based in Ireland or the UK

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Title: Senior Commercial Claims Adjuster - General Liability

Locations Mechanicsburg, Pennsylvania

Categories Claims

Req ID 44893

$66,000 - $105,500

Fully Remote Worker

Job Description:

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose.

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here.

We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and iniduals move forward with confidence.

Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

• Jurisdictions: Any
• Licenses: Any
• Location: This role is eligible for fully remote work.

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:

• Claims Background: Commercial General Liability
• Jurisdictional Experience: Any
• Active Adjusters' licenses: Any

As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex General Liability claims with moderate supervision, engaging your analytical skills to make decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree
• Bodiliy Injury
• Litigation Management
• Auto Liability

#LI-DF1 #LI-REMOTE

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and ersity

Click Here to review our U.S. Eligibility Requirements

Inclusion and ersity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' erse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and ersity as a vital strength. By embracing ersity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming iniduals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Title: Clinical Engineering Admin Asst/Field Support Specialist

Location:

• Los Angeles, CA
• San Francisco, CA
• Sacramento, CA

This position will support our West Coast region in a remote capacity. Candidates should ideally live in the West or Mountain time zones.

Full time

Remote

Job Description:

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.

The Clinical Engineering Field Support Coordinator II provides clerical and administrative support for Clinical Engineering. The Field Support Coordinator organizes and develops information and materials necessary for meetings, special projects, and reports and acts as a liaison between Managers and other leaders. This position acts as a resource and provides support for the Field Operations, provides database support, and professionally represents TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values. This position is managed centrally from the Corporate Office. This position will be part of a Field Operations administrative support pool. A ticket system is used to track work requested by those in Clinical Engineering supported by the Field Support Coordinator Team.

This position will support our West Coast region in a remote capacity. Candidates should ideally live in the West or Mountain time zones.

Required Hours: 8 am - 5 pm Pacific Time (9 am - 6 pm Mountain)

Applicants can expect a compensation range of $24-$29 per hour for this opportunity. This is the reasonable estimate that TRIMEDX believes it might pay for this particular job based on applicable circumstances at the time of posting. TRIMEDX may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience and qualifications.

TRIMEDX may also provide associates with benefits that include health/dental/vision, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, and more!

Responsibilities

Administrative Support

• Provide clerical and administrative support for staff
• Organize and develop information/materials necessary for meetings, special projects, presentations, and reports
• Interact with and provide support to all departmental infrastructure, including human resources, payroll, benefits, service operations, finance, and information technology
• Manage travel arrangements and expenses, as needed.
• Place orders for Indirect items in procurement system as outlined by TRIMEDX Supply Chain
• Perform additional support tasks: coordinate meetings (including QVRs and team meetings), calendar management, prepare documents, take notes/minutes, send reminders/responses, maintain files and records.
• Maintain documents: EOC Reports, QVR documents and minutes, and other documents as needed (Org chart/pictures)
• Schedule meetings as requested.
• Provide regional support for company sponsored events.

Data Support

• Establish and maintain record keeping systems and processes
• Compile data for routine and special reports, utilizing Microsoft products including Word, Excel and PowerPoint to prepare spreadsheets charts and graphs, Utilize and work with various database software programs.
• Compile daily, weekly, and monthly reports.
• Act as a data resource and assist other departments, Managers and Directors as needed.
• Maintain RSQ data, including approving/updating primary and secondary PM Tech, reassigning workorders, updating Warranty Information (including start/end dates), updating ROTA, and additional items, as directed.

Project Management

• Participate in obtaining information for various projects by contacting subject matter experts and resources at TRIMEDX and the hospital as required.
• Monitors compliance within various Divisional and TRIMEDX projects and tasks
• Coordinates and consolidates data collection and information requests, from Region(s) or System(s)
• All other duties as assigned.

Skills and Experience

• Minimum 3 yrs office experience providing clerical and administrative support is preferred
• Experience in data management preferred
• Must be organized and able to communicate effectively (written or orally)
• Must be task oriented and able to complete assigned tasked on time
• Must be able to multi-task in support of the Field Operations
• Knowledge of Microsoft Office applications required
• Ability to manage time and set priorities amidst multiple tasks and deadlines
• Ability to work effectively with other team members
• Strong interpersonal and telephone skills
• Strong written and verbal communication skills

Education and Qualifications

• High school or equivalent degree required; associates degree preferred

#LI-Remote

At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

Title: OPS STAFF ASSISTANT - 72900057

Location: TALLAHASSEE, FL, US

Requisition No: 862520 

Agency: Florida Commission on Human Relations

Working Title: OPS STAFF ASSISTANT - 72900057

 Pay Plan: Temp

Position Number: 72900057 

Salary:  $17.50 per hour 

Total Compensation Estimator Tool

Job Description

Florida Commission on Human Relations

Employment Intake Section

OPS Staff Assistant

 *This is a part-time position expected to work 20-30 hours per week*

*This position is not eligible for telework*

Previous applicants do not need to re-apply.

 In order to be considered for a position, applicant responses to the qualifying questions, software systems, actual work experience, years of employment and hours worked per week must be clearly defined within your work history**,** or the application may not be considered for the position.

OPS Staff Assistant

Position Number 72900057

Hiring Rate: $17.50 per hour 

About the Commission: 

The Florida Commission on Human Relations is the state agency charged with enforcing the state’s civil rights laws and serves as a resource on human relations for the people of Florida. It is against Florida law to discriminate on the bases of race, color, religion, sex, national origin, age, disability, marital status or familial status. The Commission investigates complaints of discrimination in the areas of employment, housing, public accommodations, and state employee whistle-blower retaliation.

The Commission is responsible for promoting fair treatment, equal opportunity, and mutual respect among members of all economic, social, racial, religious and ethnic groups and works to eliminate discrimination against groups and their members.

The Commission is a great place to work! 

What will I be doing?

The OPS Staff Assistant is a highly professional position performed under the supervision of an Intake Supervisor.  Specific Responsibilities include:

• Assigning case numbers to incoming inquiries; processing Ready Charges and creating cases to be assigned to the Regulatory Specialist for processing.
• Scanning incoming inquiries that do not require a case to be created and applying a Technical Assistance inquiry created in the Case Management System (Actionstep).
• Answering department wide incoming calls.
• Serving as the main support to the Senior Clerk (Receptionist); opening and date stamping incoming hand delivered packages, complaint charge forms, etc. received at the front desk; searching the Case Management System (Actionstep) and identifying the correct location for hand delivered packages, complaint charge forms, etc., to be properly distributed to appropriate personnel; assisting with preparing postage and processing all outgoing mail.

The successful candidate must demonstrate the following knowledge, skills, and abilities:

• Knowledge of administrative principles and practices.
• Knowledge of office procedures and practices.
• Knowledge of the methods of data collection.
• Knowledge of the principles and techniques of effective communication.
• Ability to collect, evaluate and analyze data relating to administrative functions.
• Ability to prepare correspondence and problem-solving techniques.
• Ability to work independently.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Preferences:

Preference will be given to those iniduals who have experience in Fair Housing or Employment Investigations.

Qualifications:

• A high school diploma or its equivalent and two years of secretarial or clerical work experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.
• Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.

 GENERAL INFORMATION:

The elements of the selection process may include a skill assessment and/or oral interview.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Title: Sr. Provider Relations Representative

Remote

locations

• W@H Virginia
• W@H West Virginia

time type Full time

Summary

Provides education and training for network providers, staff, suppliers, physicians, beneficiaries, and referral agents as necessary.  Develops and produces all training and educational materials.

Description

Logistics: Palmetto GBA– one of BlueCross BlueShield's South Carolina subsidiary companies.

Location: This is a full-time Monday - Friday (40-hour / week) remote W@H position for our Virginia and West Virginia locations. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime.

Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.          

What You’ll Do:

• Develops/prepares/reviews/updates all provider education materials. These may include: web-based training, computer-based training, ACT (ask the contractor) calls, outreach presentations/proposals, listserv articles, new highlights, calendar of events, job aids, resource tools, and web page content.
• Conducts/facilitates meetings, workshops, training classes, teleconferences with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents.
• Develops relationships with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents, state/local medical/professional associations.
• Responds to educational needs.
• Acts as liaison between ision/above mentioned groups and appropriate state/federal agencies to ensure training needs are met.
• Responds to/resolves problems/issues identified through meetings, workshops, correspondence, etc.
• Performs administrative functions in support of education and training. Produces/generates various reports to management and provides feedback on activities to management.
• Contributes/participates/completes special projects as assigned.

To Qualify for This Position, You’ll Need the Following:

• Required Education: Bachelor's Degree.                                                     
• Degree Equivalency: 4 years job-related work experience or Associate's and 2 years job related work experience
• Required Work Experience: 4 years of experience in customer service, claims processing, communications, education/training, provider relations, healthcare or combination.
• Required Skills and Abilities: Demonstrated skills related to training materials development. Demonstrated skills related to classroom presentations to large groups. Working knowledge/understanding of government healthcare programs, HIPAA policies, procedures. Demonstrated proficiency in word processing, spreadsheet, database software. Good judgment skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Demonstrated verbal and written communication skills. Analytical and critical thinking skills. Basic business math proficiency. Ability to persuade, negotiate, or influence others. Ability to handle confidential or sensitive information with discretion. Ability to identify learning objectives. Strong course design skills to include use of media/other instructional methods. Ability to evaluate progress in addition to actual delivery of training sessions.
• Required Software and Tools: Microsoft Office.

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards.  You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a erse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for iniduals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to iniduals with disabilities, pregnant iniduals, iniduals with pregnancy-related conditions, and iniduals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email or call with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

Some states have required notifications. Here's more information.

Title: Remote Diagnostic Support Manager

Location: Remote, USA

Full time

Job Description:

Senior Service manager & people leader of 2 service teams for customer support of power plant control contracts and projects. This can include technical support or a field service or other service request. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.

• Responsible for management of 2 field service teams in power plant controls support.  
• Team 1 consists of managing a 5 person team of direct report resources responsible for ~150 contacts for Remote Diagnostics Support for the CSS business line.
• Team 2 consists of managing a 15 person team of dotted-line resources responsible for Rapid Outage Response in support of Active Power Plant outages for the CSS business line.
• Perform as service manager and effective People Leader for team yearly performance targets, key metrics, standards, and team procedures.  Ability to manage resource schedules for both direct reports & dotted-line resources in a matrixed environment.
• Own the resolution of contracted technical customer issues. Level 1,2,3 Technical Support – Resolves contracted Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 inidual may handle levels 1,2 and 3 while for other products these may be separate iniduals with increasing skill sets.
• Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an inidual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members

Required Qualifications

•  Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 10 years of experience in Job Family Group(s)/Function(s)).
• Minimum 5 Years Power Plant Field Services experience in Power Plant Control Systems
• This role requires advanced experience in the Services & Technical Support for Power Plant Control Systems.

Desired Characteristics

• Lean experience in services
• Strong oral and written communication skills. 
• Demonstrated ability to analyze and resolve complex problems. 
• Ability to document, plan, market, and execute programs. 
• Established project management skills

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or inidually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No inidual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any inidual.

Title:  Service Desk Agent TEAM 2

• United States
• Contract
• Yes
• 14794

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Job Description

CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their accounts, resetting passwords, and navigating the MyChart Portal.  

This is a remote role.  

 Shift: Must be available for any shift

During a new employee’s first 90 days on the CTG Modern Service Desk, they will be considered an “Agent in Training”. They will be classified as a CTG hourly employee and paid $17/hr. (MyChart or Telephone Operator) per hour worked.

 The first 90 days of employment will focus on learning internal processes and accounts while growing as a professional, with the goal of moving to a full time agent role. The Agent In Training will be accountable for meeting the goals and expectations identified during orientation.  Likewise, their leadership team will be accountable for providing targeted training and open lines of communication. Through regular meetings, the Agent in Training and their designated leadership team will discuss training progress, work through questions as needed, and identify opportunities for improvement when appropriate.

If the employee meets all the goals identified within the first 90 days, they will be offered the opportunity to become an Agent. This will qualify them for full time benefits, including insurance and paid time off.

If the employee is not able to meet the established goals, they may be released from the training program.

JOB OVERVIEW 

The Customer Support Representative (CSR) will serve as the first point of contact for CTG’s customers by receiving ACD phone calls, answering inquiries reported via chat, and addressing tickets submitted via in-basket or other methods. The CSR connects well with customers and clients while striving to achieve acceptable performance metrics. They will also use all available knowledge base resources to fully troubleshoot and resolve whenever possible. The CSR may also share knowledge base maintenance responsibility. 

REQUIRED SKILLS  

• Previous experience working with an EHR (Electronic Healthcare Record) systems preferred 
• Previous experience working in a healthcare setting as either a medical assistant or central scheduler preferred 
• Strong PC skills and can provide relevant examples of PC troubleshooting  
• Previous call center experience preferred  
• Bi-lingual with Spanish a plus   
• Previous experience working in a high volume, fast paced role  
• Strong interpersonal skills  
• Good understanding of website navigation  
• Good communication skills  
• Previous experience working from home a plus  
• 1 year supporting MyChart a plus

 EDUCATION

• Minimum, High School diploma or GED

OTHER REQUIREMENTS  

Your work from home office must be in a quiet, secluded area of your home that is free of any background noise at all times. Background noise includes, but is not limited to, children, animals, music, TVs.  

You must have the ability to directly connect to your laptop to your home internet router with a networking/Ethernet cord.  

In the event you experience a power or internet outage, you must do your best to find an alternative location that is private and quiet to continue working from.

About CTG

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of iniduals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Title: Community Outreach Specialist - Health Plan

Location: Dallas United States

Job Description:

Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family. PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area. PCHP works to fulfill of our mission by empowering members to live healthier lives. By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job-it's a passion to serve and improve lives every day.

Primary Purpose

Responsible for expanding Parkland Community Health Plan's presence in the service area with goals to establish partnerships with community-based organizations and increase member engagement, retention, and overall market share for all lines of business (including Medicaid (STAR), Children's Health Insurance Program (CHIP), Healthy Texas Women (HTW), and other programs).

Minimum Specifications

Education

• High school diploma/GED required.

Experience

• Two (2) years of managed care or Medicaid program experience required.
• Bilingual in English and Spanish preferred.

Certification/Registration/Licensure

• Community Health Worker certification (CHW) issued by Texas Department of State Health Services preferred.
• Must have a Texas Class C Driver License and be insurable. Must have access to an automobile.

Required Tests for Placement

• Successfully completes Marketing Training provided by the Community Outreach Supervisor within 30 days of employment.

Skills or Special Abilities

• Knowledge of managed care/Medicaid program processes.
• Proficient presentation skills to iniduals and groups.
• Excellent customer service focused.
• 75-100% travel/driving within the service areas.
• Ability to frequently work weekends and evenings to meet business needs.
• Excellent verbal and written communication skills including the ability to communicate effectively and professionally across disciplines. Ability to communicate complex information in understandable terms.
• Strong interpersonal skills with the ability to establish and maintain effective working relationships across and beyond the organization.
• Excellent analytical and problem-solving skills.
• Strong time management skills with the ability to handle multiple demands and respond to rapidly changing priorities.
• Ability to write clearly and succinctly as well as a high level of attention to detail.
• Proficient computer and Microsoft Office skills.
• Knowledge of Texas Medicaid, National Committee for Quality Assurance (NCQA), the Uniformed Managed Care Contract, and the Uniform Managed Care Manual.

Responsibilities

Community Outreach:

• Collaborates and participates with community agencies, faith-based organizations, and school district events/activities within the Dallas Service Area communities to market Parkland Community Health Plan (PCHP).
• Develops and maintains positive working relationships with Parkland employees, outside companies, state agencies, insurance carriers, brokers, third party administrators, other managed care organizations, and community representatives in order to build connections to maintain membership and/or growth in PCHP's products.
• Assists in engaging key external stakeholders in collaborating with PCHP to achieve shared health improvement goals and objectives, reduce health disparities, and improve health equity.

Committee Involvement:

• Participates in coalition meetings and advisory groups.
• Facilitates Member Advisory Committee quarterly meetings, providing updates on Parkland Community Health Plan activities and initiatives to gauge members awareness and feedback for program monitoring and updating.
• In conjunction with Member Advisory Committee members, will plan and implement community and service area health education programs.

Strategy:

• Assists Community Outreach Manager in developing annual strategies/expectations for Community Outreach team with regard to member health and wellness.
• Provides feedback and outcomes from previous events/activities to help create strategic plan.

Regulatory and Documentation:

• Works in conjunction with internal personnel and external entities, such as HHS and the Texas Department of Insurance to assure compliance with legal, regulatory and contractual requirements.
• Maintains documents and reports on PCHP outreach activities; compiles and prepares outcomes for the annual report for submission to HHS.

Professional Accountability:

• Promotes and supports a culturally welcoming and inclusive work environment.
• Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values.
• Adheres to organizational policies, procedures, and guidelines.
• Completes assigned training, self-appraisal, and annual health requirements timely.
• Adheres to hybrid work schedule requirements.
• Attends required meetings and town halls.
• Recognizes and communicates ethical and legal concerns through the established channels of communication.
• Demonstrates accountability and responsibility by independently completing work, including projects and assignments on time, and providing timely responses to requests for information.
• Maintains confidentiality at all times.
• Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies

Job Accountabilities

• Identifies and analyzes the design of jobs, work processes, workflows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
• Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department.
• Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland.
• Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of inidual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge.

Parkland Community Health Plan (PCHP) prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth

Job Segment: Medicaid, Public Health, Medical, Healthcare

Title:  Chat Support Consultant

, crypto (Remote)

Location:

Rabat, Rabat-Salé-Kénitra, Morocco

Fes, Fez-Meknès, Morocco

Tangier, Tangier-Tétouan-Al Hoceima, Morocco

Tunis, Tunis Governorate, Tunisia

Sfax, Sfax Governorate, Tunisia

Type: Contract

Workplace: Fully remote

Job Description:

Passionate about blockchain technology and the future of digital finance?

What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?

Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 

What you will do:

• Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email
• Handle customer inquiries, order disputes, and appeals
• Provide valid, accurate information and solutions to customer requests
• Manage complaints and appeals, including follow-ups on escalations when required
• Maintain up-to-date knowledge of the company’s trading platform and general market conditions
• Understand customers’ needs and deliver constructive feedback to the management team
• Continuously seek ways to improve team performance and work efficiency
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays

What you need to succeed in this role:

• Native Arabic and strong English proficiency (minimum B2; C1 preferred)
• At least 6–12 months of online customer support experience, preferably in crypto or financial services
• Experience in live chat support and handling customer inquiries 
• Strong analytical, logical thinking, and problem-solving skills
• Proof validation skills or payment/banking knowledge
• Financial background is strongly preferred
• Positive and responsible attitude
• Crypto industry knowledge is a plus
• CRM experience is an advantage

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards system 
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an inidual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Social Media Specialist

Location: Draper, Utah, United States

Job Description:

Who We're Looking For - Social Media Specialist

*PLEASE NOTE: Our next hiring classes begin in January 2026. While we're conducting interviews now, any potential offers will be scheduled for Q1 2026.

Clearlink partners with the world’s leading brands to create unique consumer engagements that attract, acquire, and develop brand advocates while driving revenue and retention. We’ve partnered with several industry leaders to help manage and grow their digital customer engagement programs. The Social Media Specialist serves as a key player on the social media “brand love” dream team, embracing the brand, voice, and tone on behalf of our client partners to create the ultimate customer experience (CX). This position reports to the Team Lead for the Brand Engagement practice in Clearlink’s Draper, UT office. 

Core Focus:

• Drive positive and unique customer experiences through crafting social engagements on behalf of the brand partner, with the intent of raising brand awareness, fostering brand adoption, increasing customer satisfaction, and deepening brand loyalty. 
• Serve as a leader on customer relationship management by representing the brand partner (and their respective products/services), in line with brand voice and tone, product knowledge, corporate guidelines, and training, while also developing a strong understanding and comprehension of trends, preferences, and pain points of current and potential customers. 
• Provide memorable, unique responses at scale to cultivate impactful brand relationships with customers via social media channels and other designated digital touchpoints.
• Identify and source social opportunities to surprise and delight (S&D) users by sending them swag/promotional items/products. Own the process from start to finish, from locating and qualifying opportunities (based on client guidelines) to fulfillment and follow up with recipients.

Role and Responsibilities: 

• Reply to brand engagement-related social media consumer posts (including X (Twitter), Instagram, TikTok, Threads, Youtube, and Facebook) on behalf of client partner, adhering to client-specific social media playbook and guidelines including engagement protocol, voice/tone, and escalation procedures, during designated support business hours. 
• Maintain a consistently high standard of brand responses as well as productivity in the day-to-day of the role. 
• Proactively research, locate, surface, and potentially engage in timely and brand-appropriate sharable user-generated content (UGC) to recommend for repost across client-owned social channels. 
• Support and expand proactive social listening to:
  • Identify opportunities to create more personalized, near real-time customer- influenced engagement replies and content.
  • Pinpoint emerging customer trends in real-time to elevate as wider call-to-action / user-generated brand engagement opportunities.
  • Locate and support “newsjacking” opportunities; i.e. flagging potentially relevant trending hashtags, social, and/or cultural moments for engagement and/or content creation inspiration.
  • Track consumer response to GTM roll-outs and competitive insights as requested.Proactively recommend new content or effective brand engagement solutions, based on observations, trends, and information gathered from results of digital engagements and additional community insights
• Ensure escalations are processed correctly and in a timely manner using the appropriate and necessary tools and processes.
• Provide accurate and relevant feedback on internal processes and tools to internal departments (including team lead, social media analysts, and account management) and/or clients to identify information that can be used to optimize current processes, such as the development of knowledge base (KB) resources for the team.

Experience and Education:

• Fluent in reading, writing, and speaking English.
• Excellent grasp of grammar, punctuation, and spelling nuances of the English language. 
• Excellent written and verbal communication skills, comprehension skills and thorough attention to detail. 
• 1-3 years of experience managing social communities for brands or organizations preferred, online user-to-user support, community management social media, or marketing communications. 
• High-level understanding of digital channels, including similarities and differences between social media networks, messaging apps, web-based chat, community forums, consumer review sites, self- service content, and e-mail. Must also understand the difference between using social media on behalf of a company as opposed to personal use. 
• Previous experience with social media management tools such as Sprinklr, Khoros, etc. or other related technology platforms is highly desirable. 
• 1-3 years customer service experience or experience working in a related industry preferred. 
• Ability to quickly adopt and retain high-level knowledge and expertise on client’s products and services. 
• Strong organizational and time management skills. 
• True ownership mindset with resilience and resolve to follow-through. 
• Typing speed of 40 words per minute is desirable.
• High school diploma required.

Perks That Set Us Apart

• Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 6 weeks after one year of employment.
• Generous Paid Holidays: Celebrate cultural ersity with additional flex holidays in addition to our company paid holidays.
• Office Vibes: This position will be expected to work 4 days in our Draper, UT office, with the perk of being 1 day remote each week.
• World Class Facility: With onsite restaurants, a 7,000 sqft gym, pickleball & basketball courts, spin class/pilates room, bikes, massages, and so much more.
• Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• Employee Resource Groups (ERGs): Join us in fostering connections, celebrating ersity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink. 

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30 minute Test Project/Assessment
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

#LI-Onsite

Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to “Act as an Owner” – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards: 

• Partnered with The Period Project for easy access to menstrual hygiene products.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women’s Leadership Institute Award, pledging to elevate women’s leadership.

Clearlink Values (CLEAR):

• Create Community
• Learn & Grow
• Embrace Opportunity
• Act Like An Owner 
• Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.​​​​​​​

**Title:**Program Administration Support

Job Description:

Industry Job Title

Job Reference Number

17687BR

Employee Type

Full Time

Vacancy Type

Permanent

Discipline

Administration

About us:

At Lockheed Martin Australia, we believe that when people are empowered, inspired, and supported, they can achieve extraordinary things. We embrace flexibility, so our people can be their best inside and outside of work. We champion inclusion and continuous learning, ensuring all voices are heard and valued. And we thrive on collaboration, turning challenges into opportunities for growth and innovation. As a leader in national security, our innovative and erse programs create a more secure future for Australia across space, air, land, sea, and cyber domains. Every day is a chance to solve the world's most complex challenges and make a profound impact. Experience it here.

About you:

You're an organised and motivated team player who enjoys helping others and keeping things on track. You take pride in doing things well, have a keen eye for detail, and can juggle multiple priorities with confidence.

You'll bring:

• Experience in providing administrative support in a busy, professional environment.

• Strong organisational and time management skills.

• Confidence using Microsoft Office and digital collaboration tools.

• Great communication skills and the ability to work with different people and teams.

• A proactive approach - you see what needs to be done and make it happen.

What we offer you:

We offer you a range of benefits built to suit you, no matter what stage of life you are in.

• Flexible work & Hybrid work options
• Access to our online discounts program offering immediate discounts or cashback
• A variety of leave options including Purchase Leave to support you and your family
• Additional benefits such as Novated Leasing and Fitness Programs
• Learning & Development platforms to encourage ongoing self-development

Special Requirements:

Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance and employment may be contingent on the provision of further personal information including citizenship to ensure compliance with international export control legislation and regulations.

Your responsibilities will include:

You'll provide day-to-day administrative and coordination support to the MFC SPS Program and other projects as needed. No two days are the same - you'll work closely with project teams, help organise events and meetings, and make sure everything runs like clockwork.

Your responsibilities will include:

• Coordinating meetings and events, including logistics, agendas, materials, and minutes.

• Managing travel bookings and itineraries for senior team members.

• Supporting general office administration - access requests, visitor coordination, consumables, and staff amenities.

• Assisting with calendar management for the SPS Project Management Office.

• Helping with workflow coordination and tracking actions from meetings.

• Assisting with onboarding and offboarding program staff.

• Supporting the administration of SharePoint, Confluence, and JIRA processes.

• Contributing to the organisation of team events and activities.

Vacancy Country

Australia

Vacancy Location

Vic, Melbourne

Equal Opportunity Statement

Lockheed Martin Australia supports Equal Employment Opportunity and values ersity in the workplace by creating a place of employment that is, free of unlawful discrimination and is harassment free, fair, ethical, inclusive, and values the contribution of all its employees. By leveraging our employees' unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value.

As part of our endeavours to increase participation of Indigenous Australians, we welcome applications from all people, including Aboriginal and Torres Strait Islander people.

We are committed to creating a workplace where everyone can thrive. If you are selected for this role, we would be happy to discuss any accommodations that will help you to be successful.

Title: Senior Technical Support Engineer

Location: Sydney Australia

Job Description:

Company Description

ServiceNow is the Enterprise Cloud Company that is changing the way people work. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging you to always be better.

Job Description

NOTE: Due to the nature of work related to this position, employee will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australia citizen.

What you get to do in this role

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

• The Senior Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on ServiceNow Technologies. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
• The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Technical Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays, on-call) as needed.

Qualifications

In order to be successful in this role, we need someone who has

• Well-developed experience implementing, maintaining, or supporting three (or more) of the following:

• Strong knowledge on LDAP/Active Directory, SSO or other authentication or user management systems (e.g. Azure AD, Okta. SAML, SiteMinder)

• Strong understanding of Email Infrastructure (e.g. Exchange, Office 365, Postfix)

• Advance knowledge on Web Services (consuming or providing) (SOAP, REST)

• Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations

• Strong knowledge on OAuth and OIDC.

• Strong working knowledge on Network infrastructure

• JavaScript development skill for the purposes of writing and troubleshooting

Nice to Haves

• ServiceNow Admin or Development experience is highly desirable.
• Experience providing SaaS / PaaS support.
• A fundamental understanding of ITIL framework
• Experience diagnosing performance-related issues.
• Experience using tools like Splunk/Wireshark and understand of common SaaS cloud and on-premise infrastructure components.
• Java and PowerShell development skill for the purposes of troubleshooting.
• Advance knowledge of the components in a web applications stack.
• Experience with relational databases (e.g. MySQL, Oracle).
• Experience using Linux/Unix OR Microsoft Server.
• Strong knowledge on OAuth and OIDC.

Minimum Requirements:

• The ideal candidate is a college graduate with a Computer Science degree or equivalent.
• 5+ years providing customer facing technical support (Web based products or e-commerce preferred)
• Strong interpersonal communication skills are essential.
• Candidates with lesser experience will be considered for appropriate roles.

Why ServiceNow

We make the world of work, work better for people including our own.

From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Making work better for our customers starts with our core values. Together, they guide our people to do the right thing no matter the circumstances.

Read more at our careers page- https://www.servicenow.com/careers.html

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain iniduals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Pet Adoptions Customer Service Representative

Dania Beach, FL

$15.50 Hourly

Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees!

The Humane Society of Broward County, Inc., is a non-profit 501(c)(3) organization and is identified nationally as a “Leader in Animal Welfare”. We provide shelter, aid and responsible adoptions to animals entrusted to our care, and educate the community about respect and kindness to all animals.

Job Summary: Assist pet owners in finding pets suitable to their lifestyle. Provide information about HSBC program and services.

Job Type: Part-time (25hrs/week), weekend availability required.

The schedule is Friday, Saturday and Sunday 12pm-6pm. Applicants must be able to work these hours.

Pay rate: $15.50/hr

Work Environment: Requires handling of small and large domesticated animals.

Responsibilities:

• Process adoption applications, show animals to prospective adoption parents, and assist with and prepare all necessary paperwork at the time of send home.
• Assist with Front Desk operations such as greeting and directing patrons, answering questions, and answering phones.
• Educate patrons about responsible pet ownership and care.
• Enter all adoption information into the shelter management system
• Encourages solicitations from patrons in accordance with HSBC policies on a daily and as-needed basis. 
• Promotes partnership with Purina and VCA.
• Manage emotionally difficult situations with strong communication skills.

Ideal candidate will have strong verbal and written communication skills, time management skills, an affection for animals, and concern for their welfare.

Required Qualifications:

• High school diploma or general education degree (GED).
• One year of full-time customer service, clerical, or closely related work; or any equivalent combination of training and experience.
• Experience with cash handling and credit card processing.
• Proficiency in MS Office programs.

Preferred Qualifications:

• Knowledge and understanding of animal breeds and temperament.
• Experience in conducting a basic physical examination of animals.
• Experience working with Chameleon database.

Title: Medical Scheduler

Minneapolis, MN 55413, USA

Full-Time

Job Category: Employee

Hybrid

Job Description:

Position Details

• Schedule: Full-time (40 hours/week)
• Location: Office/Remote (Training will take place in person)
• Salary Range: Starting range $19.37 - 22.27/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)

Benefits

• Health Coverage: Medical, Dental & Vision Insurance
• Retirement: 401(K) with Company Match, Profit Sharing
• Time Off: Generous PTO, Holiday Pay, Floating Holiday
• Disability Coverage: Short & Long-Term Disability
• Family Support: Two Weeks Paid Parental Leave
• Performance Incentive: Discretionary Bonus Based on Company, Department, and Inidual Goals

Key Responsibilities

• Receive incoming calls from patients or referring clinics and schedule their office visit or procedure appointment.
• Make outbound calls to schedule patients who have been referred to our office for a clinic visit or a procedure.
• Document patient insurance information.
• Monitor database folder in NextGen Electronic Health Record.
• Data entry of referrals into NextGen Electronic Health Record.
• Contact referring providers for medication orders and/or clarification of referral orders.
• Contact patients to re-schedule appointments when needed.
• Monitor the after-hours cancellation voice mailbox and return calls left in the central mailbox.
• Monitor the Contact Us folder and return phone calls to patients.
• Print and send letters to patients and referring providers.
• Coordinate interpreters for scheduling purposes and appointments.
• Provide great customer service to internal and external customers.
• Other duties may be assigned to meet business needs

Essential Functions: In order to perform this job successfully, an inidual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Education and/or Experience:

• High School Diploma or GED is required.
• Associate's degree or higher preferred.
• Previous customer service experience is required.

Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Required Knowledge

• Microsoft Office applications
• Medical terminology

Required Skills

• Compassionate patient care
• Active listening
• Problem solve, prioritization, and critical thinking
• Attention to detail
• Organization and time management

Key Abilities

• Multitask
• Communicate effectively verbally and in writing
• Work independently as well as in a team environment
• Type proficiently and accurately

Physical Requirements: The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.

Working Environment: The working environment described here is representative of the setting which an employee may encounter on the job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

While performing the duties of this position, the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. The employee must be alert to conditions that may impact the safety of patients, employees and visitors while performing the duties of this position. The employee is exposed to a computer monitor daily.

This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified iniduals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

Title: Contract Specialist

Location: Denver United States

Job Category: Operational Services

Requisition Number: CONTR003037

Job Description:

Contract Specialist Job Description:

The Contract Specialist collaborates closely with the Customer Success, Motto, and Expansions Teams to draft and efficiently process all franchise agreements related to sales, renewals, transfers, amendments, and terminations, all while ensuring compliance with Federal Trade Commission regulations and internal audit standards.

Qualifications:

• Strong accuracy and attention to detail
• College degree required
• Minimum of 3-years administrative/office experience
• Legal experience preferred
• Flexibility to work in a hybrid environment

Experience/Skills:

• Ability to function independently, while accurately completing a variety of tasks with extreme attention to detail under pressure of daily, weekly and monthly deadlines
• Proven success in building customer relationships and ability to provide premier customer service
• Excellent written communication skills for high volume of correspondence with internal and external customers
• Strong verbal communication and interpersonal skills
• Ability to adapt to changes in work environment and/or changes in priorities while maintaining flexibility
• Understanding of legal concepts and terminology
• Proficiency in Microsoft Word, Excel, Outlook, Teams, and Salesforce and aptitude for adopting new technologies

Responsibilities:

• Collaborate with various departments throughout the organization including but not limited to the Expansions and Customer Success teams in negotiating franchise agreement terms and timely distribution of franchise contracts
• Draft and process company-owned contracts and related documents for franchise sales, renewals, transfers, terminations and amendments to franchise agreements
• Develop a comprehensive understanding of the Franchise Disclosure Document and all provisions of the franchise agreement
• Monitor, evaluate, and communicate franchisee contract performance to determine the need for amendments, letter agreements or contract extensions
• Efficiently track and communicate franchisee contract completion progress to region customers
• Perform routine internal audits to ensure contract and system compliance
• Manage timely and accurate internal system updates
• Develop and maintain self-verification processes to ensure accuracy in all tasks
• Review and validate incoming revenue data, ensuring timely submission to the Finance Team for processing of all company-owned franchise contracts.
• Prepare letter agreements, amendments and compliance correspondence as needed

Hire Range/Rate:

$52,000 - $62,000

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX, LLC total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Mental Health support program
• M.O.R.E. Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups
• Community Engagement
• Diversity, Equity, and Inclusion
• Parenting
• Remote
• Women at REMAX

RE/MAX, LLC & Motto Mortgage

Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your

RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!

RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to ersity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

• As measured by transactions sides

Title: Seller Success Specialist

Location: New York United States

Job Description:

1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests.

1stDibs is seeking ambitious, hard-working, smart, tech-savvy applicants with superior written and verbal communication skills to support our growth and to provide winning seller support. Our Seller Success Specialist is tasked with sellers on our marketplace with a variety of questions and concerns in an efficient and timely manner. As 1stDibs' newest Seller Support Specialist, you will provide a seamless seller experience, ensuring all details of an order are executed with the highest level of service. We are looking for a highly motivated, organized, and resourceful inidual to join our team!

What you'll do

• Provide excellent customer and technical support in a fast-paced environment via phone & email
• Help onboard new sellers and resolve issues using critical thinking and customer support skills
• Multitask and utilize multiple systems concurrently to efficiently gather Seller information and respond to inquiries
• Support Sales and Partner Managers with all aspects of their seller relationships
• Communicate procedures, policies and effectively manage expectations
• Collaborate on a daily basis with team management and colleagues from other groups in the org (Partner Management, Sales, Logistics, Finance, etc.)

What you'll bring

• 1+ years of experience in fast-paced customer service, account management, or e-commerce environment
• Outstanding communication skills, both verbal and written, with the ability to convey information in a clear and concise manner
• Showcase the ability to influence and educate our Seller community
• Problem-solving skills with attention to detail and the ability to identify and anticipate customer issues by asking probing questions
• Able to patiently handle escalated clients in a calm manner and diffuse challenging situations
• Strong time management skills and the ability to prioritize
• Collaborative team player who is willing to take initiative to help create beautiful experiencing by finding resolutions to complex problems
• Always thinking about the department/company goals and always willing to step up and help out
• Have a "company first" focus on decision making whilst ensuring that Seller satisfaction is paramount.
• Experience with SalesForce and/or other CRM systems
• Luxury goods experience a strong plus

Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Denver Pay range

$30-$33.50 USD

1stDibs is an Equal Opportunity Employer

The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when ersity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and erse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the ersity of our communities, and fostering an environment where every inidual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented iniduals, and the businesses they own, across the art and design industries.

Total Compensation Statement

1stDibs views the value of the employees' compensation package in its totality. The package may comprise base salary, variable compensation (either equity or cash, where applicable), and health and work-life benefits, and is reviewed annually. Ultimately, we'll determine your pay based on your location, experience, and other job-related factors.

Benefits (US based positions)

• Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions. Health plan includes gender affirmation and infertility care.
• We are flexible with our PTO. We generally expect employees take around 15 days/year.
• All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible.
• The choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely. We truly prioritize flexibility for all employees.
• Fully paid wellness benefits, including One Medical membership and WellHub.
• Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss.
• Company match of donations to 501c3 charities, up to $250/year.
• Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.

Chainalysis is looking to hire a Customer Success Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Position Title: Special Services Representative

Location: New York United States

Job Description:

Special Services Representative

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Special Services Representative is responsible for researching and responding to written and telephone inquiries from a variety of sources including the DOI, Cabinet for Health Services (CHS), Attorney General's Office, media, state/federal legislators, members, attorneys representing members and inquiries received from any of these sources addressed to company executives.

How you will make an impact:

• Researches and responds to written and telephone inquiries from a variety of sources to ensure an outcome that is appropriate and in accordance with contract language and regulatory requirements.
• Prepares written correspondence that effectively communicates the company's position and satisfies all regulatory requirements.
• Identifies procedural problems, issues or trends to reduce corporate risk and improve customer service.
• Appears at depositions in court or at the DOI to verify the company's policies and procedures.

Minimum Requirements

• HS diploma or equivalent
• Minimum of 5 years customer service experience and extensive knowledge of systems; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• Federal Employees Program experience preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $23.23/hr to $34.85/hr.

Locations: New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Title: Executive Assistant - 12 Month FTC

Location: Dublin, Ireland

Job Description:

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity? 

This is an exciting and unique opportunity to join a high-growth SaaS company and directly support senior leadership.

In this role, you’ll have the opportunity to work closely with strategic, driven, and fast-paced senior level leadership, who are critical to the success of the company and need a Executive Assistant who can enable them to do their best work. The ideal candidate is exceptional at tactical administration (mastering calendars, travel logistics, and operational flow), as well as someone who thrives on removing friction from their leaders’ worlds through administrative excellence and AI-enabled tooling. This exciting role requires an ability to proactively anticipate needs and think critically to effectively mitigate risks for your leaders.

What will I be doing? 

• Provide direct support to senior leadership, ensuring their time and energy are maximised on the most important matters.
• Manage high-volume, complex calendars with frequent reprioritisation, with the ability to prioritise access to your Leaders based on their evolving needs.
• Coordinate global travel with precision, delivering clear plans and a seamless, high quality experience.
• Assist with organising successful leadership or departmental events, such as off-sites.
• Handle expenses and reimbursements within your leader’s departments in an effective and timely manner.
• Handle personal tasks on behalf of the leaders you support
• Experiment with AI-powered tools to improve efficiency for yourself and your leaders.
• Collaborate closely with other EAs within your team to cover absences and deliver cross-team projects.
• Stay connected to the pulse of the business, building a strong internal network and surfacing relevant organisational context that may lead to blockers/reprioritisation.
• Maintain the highest standard of professionalism and confidentiality in all matters.
• Handle other operational and administrative tasks as required.
• Thrive in a fast-paced, high-performing environment while contributing to a positive, energetic workplace culture.

What skills do I need? 

• 3+ years’ experience in an administrative role in a fast-paced environment.
• Excellence in tactical administration — especially complex calendar management, travel logistics, and operational coordination.
• Ability to prioritise your own workload to manage multiple requests from leadership or stakeholders at the same time.
• High bar for professionalism and confidentiality.
• Highly dependable, detail-oriented, resourceful, and consistent in execution.
• Comfortable with ambiguity and the ability to stay calm under pressure.
• Excellent communication skills, adapting to the style and needs of different stakeholders.
• Interest in technology and openness to using AI tools to streamline and improve workflows.
• Above all, we're looking for somebody smart, hungry, flexible, who loves and is excellent at tactical administration
• Proficiency with Gmail, Google Calendar, Google Drive, Slack, and similar tools.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on isive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics.

Title: Executive Assistant, CEO

Location: Corona del Mar, California, United States

Job Description:

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

The Executive Assistant is the primary manager of the CEO’s time and operational cadence. The purpose of the role is to improve the performance of the company by greatly contributing to the CEO’s daily effectiveness and efficiency and keeping him focused on the company’s highest impact priorities while maintaining a sustainable work life. This role requires exceptional judgement, organizational skills, professionalism, communication skills, and proactivity while serving as the gatekeeper and organizational backbone for the CEO.

Your Area of Focus

• CEO Time Management 
  • Proactively manage and maintain the CEO’s complex schedule, prioritizing internal and external commitments to align the CEO’s time with the leadership team rhythm and the strategic goals of the business.
  • Ensure the CEO is fully prepared for all meetings by anticipating needs, gathering necessary materials, and confirming logistics in advance.
  • Act as the first point of contact for the CEO, effectively fielding, screening and prioritizing incoming correspondence, calls, and requests with professional communication skills and discretion.
• Operating Rhythm Management
  • Drive the scheduling, coordination, documentation, and continuous improvement of the company’s Operating Rhythm, or the system of meetings and other events used to drive execution.
  • Coordinate with the CEO, Board of Directors, Executive Team, Extended Leadership Team, and Staff to schedule the system of meetings and other events used to operate the business, such as quarterly board meetings, quarterly business reviews, quarterly executive offsites, monthly performance reviews, monthly town hall meetings, weekly executive team execution meetings, etc.
  • Help prepare and refine certain frameworks, slides, document templates, agendas, and more, used by the CEO and the leadership team in conjunction with such events.

    
• Logistics & Travel Coordination 
  • Manage all logistical requirements for key board meetings, executive meetings and leadership team meetings, including venue selection, vendor coordination, catering and on-site support. 
  • Handle comprehensive domestic and international travel arrangements including detailed itineraries, flight and accommodation booking and ground transportation.
  • Process expense reports, manage invoices and track CEO’s office budget with a high degree of accuracy and confidentiality.
• Ancillary Support Functions
  • Prepare presentations, documents, and written correspondence in support of the CEO.
  • Handle personal errands and administrative tasks for the CEO on occasion to help him maximize his focus on the business.