Title: NetCredit Collections Representative (Remote)

Location: Chicago, IL/ IL, UT, IN, IA, MO, WI, or WY.

Job type: Remote/ Hybrid

Job Description:

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote  #LI-Remote

About the role:

As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy.

Responsibilities:

• Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments.

• Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.

• Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.

• Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.

• Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Requirements:

• A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets.

• Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls.

• Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements.

• Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously.

• Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure.

Compensation:

The budgeted hourly rate for this position is $18.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

This role is fully remote but requires candidates to live in IL, UT, IN, IA, MO, WI, or WY.

Benefits & Perks:

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.

• Health, dental, and vision insurance including mental health benefits

• 401(k) matching plus a roth option (U.S. Based employees only)

• PTO & paid holidays off

• Sabbatical program (for eligible roles)

• Summer hours (for eligible roles)

• Paid parental leave

• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)

• Employee recognition and rewards program

• Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. 

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants:

Admission Specialist

Location: Fort Pierce United States

Part time

Job Description:

Join Our Team as a Part-Time Admission Specialist!

Are you passionate about helping students succeed? Indian River State College is seeking a friendly and detail-oriented Part-Time Admission Specialist to support our admissions process and connect with prospective students. In this dynamic role, you'll be on the front lines-answering questions, offering guidance, and sharing information about IRSC's programs both in-person and over the phone.

If you enjoy providing exceptional customer service, thrive in a fast-paced environment, and want to make a difference in students' lives, we'd love to meet you!

JOB SUMMARY:

Under general supervision, this position disseminates communication about IRSC programs among students and the community for the College and implements an effective IRSC admission process for students. Duties include: assisting in establishing two-way communication with IRSC and students; developing and participating in public outreach activities; handling many inbound and outbound calls to and from customers; listening to their needs or problems, and supplying helpful resolutions to their issues.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Serving as front line staff at the Welcome Desk in Student Success Center, W-Building; and assisting in the Communication Center.
• Provides information; responds to inquiries and makes presentations regarding IRSC programs; and participates in related recruitment activities and events.
• Answers inbound calls for the College.
• Assessing the customers' needs in person, via phone and email;
• Advises students in areas related to their academic success (admission requirements, course information, program planning, registration, graduation); works to solve issues related to student educational success; monitors to ensure that potential students receive program planning and academic advising as needed to achieve their goals; guides students toward resources both on campus and in the community; reviews student progress toward completion; and provides intervention when necessary to ensure student success.
• Assists others in the Department with projects, reports, and assignments to support the success of IRSC programs.
• Performs various basic office assistance duties.
• Ensures updated information is available within the Communication Center.
• Creates and reviews communications to students as well as other customers; develops student service materials, resources, and documentation as assigned.
• Completes all other duties and responsibilities as assigned

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:

• High Diploma; Associate's Degree; preferred;
• Minimum of three (3) years of proven clerical experience in a student services related field;
• Knowledge of the admissions process, including analysis of transcripts, credit transfer, and articulated 2+2 programs.
• Skill in delivering customer service.
• Skill in organizing, analyzing, time management, and prioritizing.
• Skill in working with Microsoft Office and Windows based applications including using a student information system.
• Skill in developing and delivering presentations.
• Ability to meet deadlines, solve problems, be student oriented, maintain confidentiality, be discrete, use sound judgment, be a self-starter, apply initiative, and work independently as well as with others.

PHYSICAL DEMANDS:

This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.

Classification

Staff

Supervisory

No

FLSA Exempt

No

Employment Type

Regular

Compensation and Application Deadline

Pay rate for this position starts at: $17.36/hour | Exact compensation may vary based on skills, experience and education | Open until filled

Title: Care Coordinator - HYBRID - Denver, CO

Location: Denver United States

Job Description:

Posting Date

11/20/2025

509 N Sable Blvd, Aurora, Colorado, 80011, United States of America

Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator

It takes a village to care for our patients, and as a Care Coordinator (CC), you'll be at the heart of that Village. You'll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You'll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.

Location & Travel:

• Commute to multiple DaVita clinics and/or partner practices in Denver, Co and surrounding areas
• Commute to/from centrally posted location: 90 minutes
• Mileage reimbursed - reliable personal transportation required

Position Details:

• Work in clinics/partner practices (as required 3-5 days), remaining days remote
• Full-Time, Monday-Friday schedule
• Daily start time between 7:00-8:00 AM
• Must provide flexibility as needed to meet patient and clinic needs
• Remote work environment must include a quiet, private space with high-speed internet

Responsibilities:

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
• Communicate directly with patients in a timely and professional manner
• Maintain accurate, complete, and confidential documentation
• Demonstrate exceptional two-way communication, both oral and written
• Act in alignment with DaVita's mission and values to deliver high-quality patient care

Qualifications:

• High school diploma or GED required
• 2+ years of experience in a professional office environment
• Ability to handle confidential information with discretion and sound judgment
• Strong verbal communication skills
• Proficiency in Microsoft Office, Excel, and Outlook
• Prior experience with Electronic Medical Records preferred
• Commitment to service excellence and patient satisfaction
• Ability to work autonomously while collaborating effectively with the team
• Home workspace must provide a quiet, private environment with reliable high-speed internet

Preferred Qualifications:

• 1-3 years clinical medical office experience
• CNA or MA experience is a plus
• Experience coordinating care (referrals, care management, etc.)
• Familiarity navigating insurance payers
• Experience in direct patient care or support
• Prior medical office environment experience

Why You'll Love Working Here:

• Make a direct impact on the lives of patients with complex chronic conditions
• Be part of a mission-driven, collaborative care team
• Flexible hybrid schedule with opportunity for professional growth

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-TS2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Iniduals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $19.00 - $27.00 per hour.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Title: Temporary Travel Counselor

Location: United States

Job Description:

Full time

job requisition id

J-78160

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.  This is a temporary 3 month role.

What You’ll Do 

• Advise and arrange travel for corporate business customers (both iniduals and groups) 

• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services 

• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations 

• Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided 

• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements 

• Use positive telephone service techniques and act on special customer requests 

• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

​​We look forward to sharing more detailed job functions and key performance indicators during the interview process. 

What We’re Looking For

• Passion for excellence in client service, including proactive anticipation of needs 

• Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) 

• Professional communication (written and verbal) 

• Attention to detail 

• Act with integrity, and look after personal traveler information 

• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) 

• Resolving customer issues quickly and independently / with supplier 

• Teamwork and openness to feedback

​Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. 

Location

United States

The US national base salary range for this position is from 

$39,200.00 - $72,800.00

The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on inidual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified iniduals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Title: Capgemini General

Location: United States

Job Description:

Capgemini General-073886

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms! Building on its strong 50-year+ heritage and deep industry-specific expertise, We enable organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries!

Visit us at www.capgemini.com. People matter, results count Good project management

Capgemini is an Equal Opportunity Employer encouraging ersity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

Roles & Responsibilities:

• Make outbound phone calls to prescribers and members
• Utilizing multiple software systems to create Prescription cases and determine coverage, determination and appeals process
• Good written and verbal communication skills
• The ability to display soft skills while moving the call forward
• Meeting or exceeding government mandated timelines
• Complying with turnaround time, productivity, and quality standards
• Conveying resolution to beneficiary or provider via direct communication and professional correspondence
• Acquiring and maintaining basic knowledge of relevant and changing Client's guidance
• Research, troubleshoot and resolve client application discrepancies using computer system
• Meet daily tasks through various forms and mediums of communication – written, verbal and/or by phone

  Requirements:

• Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
• Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min
• High speed and reliable Internet connection
• Quiet and focused work environment

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an inidual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [recruiter to insert salary range].

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law

Job

  Programmer/Analyst

Schedule

  Full-time

Primary Location

  US-TX-El Paso

Organization

  BSv

Title: Care Coordinator - IKC - Queens, NY

Location: Jamaica United States

Job Description:

Posting Date

11/21/2025

118-01 Guy Brewer Blvd., Queens, New York, 11434, United States of America

It takes a village to care for our patients, and as a Care Coordinator (CC), you'll be at the heart of that Village. You'll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You'll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.

Location:

• Travel within the assigned market to DaVita clinics and/or Nephrology Practices

• Travel expectations may vary based on business needs and patient population.

• Mileage Reimbursed - reliable personal transportation required

Position Details:

• Full-Time, Monday-Friday schedule

• Daily start time between 7:00-8:00 AM

• Must provide flexibility as needed to meet patient and clinic needs

• Remote work environment must include a quiet, private space with high-speed internet

Responsibilities:

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments

• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources

• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed

• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed

• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs

• Communicate directly with patients in a timely and professional manner

• Maintain accurate, complete, and confidential documentation

• Demonstrate exceptional two-way communication, both oral and written

• Act in alignment with DaVita's mission and values to deliver high-quality patient care

Qualifications:

• High school diploma or GED required

• 2+ years of experience in a professional office environment

• Ability to handle confidential information with discretion and sound judgment

• Strong verbal communication skills

• Proficiency in Microsoft Office, Excel, and Outlook

• Prior experience with Electronic Medical Records preferred

• Commitment to service excellence and patient satisfaction

• Ability to work autonomously while collaborating effectively with the team

Preferred Qualifications:

• 1-3 years clinical medical office experience

• CNA or MA experience is a plus

• Experience coordinating care (referrals, care management, etc.)

• Familiarity navigating insurance payers

• Experience in direct patient care or support

• Prior medical office environment experience

Why You'll Love Working Here:

• Make a direct impact on the lives of patients with complex chronic conditions

• Be part of a mission-driven, collaborative care team

• Flexible hybrid schedule with opportunity for professional growth

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-TS2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Iniduals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $19.00 - $27.00 per hour.

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Customer Solutions Associate

Call Center & Customer Service

$ 30.64 / Hour

location_onSeattle, Washington

work_outlineContract/Temporary

Apply For Job

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Adecco is currently assisting a local Customer in their search for a Customer Solutions Associate position in Seattle, WA. The Customer Solutions Associate will serve as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the End-to-End Order to Cash process flow.This is a great opportunity to further your existing skills as in customer care_,_ while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!  

Perks:   

• HYBRID:  M-F 6 a.m. - 2:30 p.m. Seattle, WA

• Weekly paycheck  

• Pay:  $30.64/HR

• Contract Assignment

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

  Responsibilities:   

• Manage incoming calls through our Genesys phone system.

• Receive and submit orders on behalf of customers.

• Facilitate customer credit requests.

• Maintain account settings, including updates within CRM and other applications.

• Track orders through various transportation tools and at times collaborate with carrier customer

  support for escalations.

• Suggestively sell and inform customers about new and existing products or programs.

• Identify and resolve demand capture failures within defined Service Level Agreement (SLA).

• Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence.

• Collaborate with customers or cross-functional business partners to resolve blocked orders within SLA.

• Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders).

• Contact customer when required due to Out of Stock or Stock Allocation issues.

• Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block).

• Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.).

  Returns and Refusals:

• Be principal customer contact for capturing, creating and registering all return requests.

• Assess compliance of Return Requests according to Market Return Policy Conditions..

• Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds.

• Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value.

• Coordinate destruction or donation of goods when physical return is not warrantedEnsure refusals created by the OS&D team in Transportation contain appropriate order reason code and

  correct pricing prior to billing.

• Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future.

  Requirements:   

• Undergraduate degree strongly preferred.

• 2 years’ experience in Customer care, Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc. is preferred.

Skills:

• Excellent written and verbal communication skills.

• Excellent analytical aptitude with a proven ability to analyze/interpret data.

• Well-organized, methodical thinker with excellent decision-making skills.

• Strong and creative problem-solving skills.

• Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook).

• Proficiency in SAP and Salesforce or similar CRM..

• Ability to work in a fast-paced environment and handle multiple priorities.

• Ability to work independently with minimal supervision

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Job Title position with Adecco in Seattle, WA, apply today!  

Pay Details: $30.64 per hour

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Underwriting Specialist II

• Fort Wayne, Indiana
• Underwriting

Job Description

Aon Is Looking For An Underwriting Specialist II

We currently have an exciting hybrid career opportunity for an Underwriting Specialist II in our Ft. Wayne, IN office.  This position will support Aon’s K&K Insurance group Mass Merchandising business group within Aon Affinity.

Aon is in the business of better decisions:

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.  As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

• Answer client phone calls that are received within the ision and effectively communicate program guidelines to the client as well as answering any questions related to the specific programs.
• Review, evaluate and approve insurance applications and related documents.
• Follow up with client or agent on pending information needed for a complete submission following the specific guidelines for the cash with application program.
• Prepare files for renewal solicitation.  Verify accounts are still within the parameters of underwriting guidelines.  Order loss runs and send non-renewals as needed.
• Communicate with policy operations on the execution of tasks needed to bind an account or complete a client’s request.
• Develop and maintain positive and constructive working relationships with underwriters, marketing professionals, brokers, and policy operations associates to provide high quality service to clients.
• Assist in review and assignments of e-mails in unit shared e-mail boxes, including e-commerce websites (transaction confirmations).
• Meet minimum performance standards determined by Key Performance Indicators.
• Support a tier based phone support system answering calls from agents or insured’s as needed.

Skills and experience that will lead to success:

• 1+ years of office and/or administrative background.
• P&C license preferred/must be obtained within 6 months of hire.
• Customer Service experience including verbal/telephone skills.
• 1- 2 years Insurance industry experience preferred
• Strong organizational and interpersonal skills with attention to detail. 
• Ability to work with frequent and multiple policy, procedure, and regulation changes.
• Proficiency at keying alpha and numeric information with accuracy and speed.
• Knowledge of basic equipment functions, such as how to create and maintain files, printing, copying, faxing, phone messaging and voicemail.

Education:

• High School Diploma or Equivalent. College Degree preferred.

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide iniduals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $55,000 to $65,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-AM

2570829

Title: Customer Success Manager (Legal AI Solutions)

Location: Eagan, Minnesota, United States 

Full-time

Hybrid

Job Description:

Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.

The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value.

About the Role

In the role of Customer Success Manager, you will focus on:

• Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey.
• Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters's legal AI solutions.
• Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions.
• Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms.
• Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions.
• Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers.
• Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction.
• Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features.

About You

You are a great fit for the role of Customer Success Manager if you have the following:

• Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals.
• You have 2+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms.
• Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech.
• Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers.
• Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction.
• Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey.

#LI-BS1

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $91,000 - $169,000.

This is inclusive of both base pay and any target sales incentive.

Pay is positioned within the range based on several factors including an inidual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at [email protected]. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com.

Luxury Hotel Client Advisor with Polish and English

Location: Sofia, Sofia City Province, Bulgaria, Bulgaria

Full-time

Remote

Company Description:

Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking, and more.

Job Description:

For those of you who are interested in tourism and travel, we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.

You will get:

• Work from home
• Competitive salary and an attractive, uncapped sales bonus scheme
• Lots of benefits such as food vouchers, compliments card, free coffee, multisport card, additional health & life insurance, discounts for your personal vacations, and many more
• Career development opportunities in a large international company
• Flexible working shifts

This is the perfect role for you if:

• You love to travel and want to pursue a career in the hospitality industry
• You speak fluently Polish and English (B2+/C1)
• You want to work for top clients of a 5-star hotel chain
• You enjoy communicating with people and businesses from all over the world
• You can understand clients’ needs and assist them in finding the best offer

Luxury Hotel Client Advisor with Russian and English

• Sofia, Sofia City Province, Bulgaria
• Full-time
• Remote

Company Description

Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking, and more.

Job Description

For those of you who are interested in tourism and travel, we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.

You will get:

• Work from home
• Competitive salary and an attractive, uncapped sales bonus scheme
• Lots of benefits such as food vouchers, compliments card, free coffee, multisport card, additional health & life insurance, discounts for your personal vacations, and many more
• Career development opportunities in a large international company
• Flexible working shifts

This is the perfect role for you if:

• You love to travel and want to pursue a career in the hospitality industry
• You speak fluently Russian and English (B2+/C1)
• You want to work for top clients of a 5-star hotel chain
• You enjoy communicating with people and businesses from all over the world
• You can understand clients’ needs and assist them in finding the best offer

Claims Representative I

Location: Woburn United States

Job Description:

Anticipated End Date:

2025-11-26

Position Title:

Claims Representative I

Job Description:

Claims Representative I

Location: Virtual in Woburn, MA or Manchester, NH. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual/ work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law

Hours: Monday - Friday, 8:30 am - 5:00 pm EST

The Claim Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.

How you will make an impact:

• Learning the activities/tasks associated with his/her role.
• Works under direct supervision.
• Relies on others for instruction, guidance, and direction.
• Work is reviewed for technical accuracy and soundness.
• Codes and processes claims forms for payment ensuring all information is supplied before eligible payments are made.
• Researches and analyzes claims issues.

Minimum Requirements:

• Requires HS diploma or equivalent and related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Good oral and written communication skills, previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred.
• Previous experience working in health claims (CAS or ConnectsNX) is strongly preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $16.67 to $25.00

Locations: Massachusetts

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

CLM > Claims Reps

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Engagement Ambassador

with Turkish | Enterprise Managed Services

Location:

Warszawa

Poznań

Wrocław

Gdańsk

Kraków

Job Description:

Job Description & Summary

Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into erse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.

Now, we are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organizations (HCOs), who want to transition into a back-office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders - without client visits or sales responsibilities.

We are looking for:

Engagement Ambassador with Turkish

Your future role:

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments,

• Facilitate offline contract execution between HCP/HCO and internal signatories,

• Review contracts redline requests and escalate to Legal when needed,

• Follow up with business owners or HCP/HCO on outstanding contracts,

• Manage contract amendments by coordinating with stakeholders,

• Handle complex scenarios related to activities, contracts, travel, or payments,

• Facilitate HCP travel requests and communicate arrangements,

• Support post-engagement tasks, including invoice reconciliation and expense recordation.

Apply if you have:

• 3+ years of experience in healthcare provider engagements,

• Proficiency in English allowing for fluent communication both verbal and written,

• Proficiency in Turkish, allowing for fluent communication both verbal and written,

• Knowledge of HCP engagement compliance and regulatory requirements, including authorizations,

• Ability to analyze and resolve HCP/HCO engagement issues using research and process steps,

• Excellent professional communication skills, and strong customer service skills with ability to deliver high-quality support,

• Experience with contract templates and handling redline requests,

• Proficiency in Excel, HCP engagement software, and CRM systems,

• Ability to work independently and collaboratively, as well as to thrive in a dynamic, fast-paced environment.

By joining us you gain:

• Work flexibility - hybrid working model (2 days on-site, 3 days remote), flexible start of the day, workation, sabbatical leave,

• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,

• Wide medical and well-being program - a medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,

• Possibility to create your inidual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,

• 3 paid hours for volunteering per month,

• Additional paid Birthday Day off,

• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Recruitment process:

• Submit your resume,

• Have a short phone conversation with our Recruiter,

• Let's get to know each other better during two rounds of interviews.

If you are interested in this position, please send us your CV in English.

If you have additional questions, please contact us: pl_mso_[email protected]

Please note that we do not collect resumes in our inbox.

Your personal data will be processed for recruitment purposes by PwC Business Services sp. z o.o. sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy.

#LI-AT1

#LI-Hybrid

Nurse Demand Management II

Location:

• GA-ATLANTA, 740 W PEACHTREE ST NW
• CA-WOODLAND HILLS, 21215 BURBANK BLVD
• FL-TAMPA, 5411 SKY CENTER DR
• NC-DURHAM, 1960 IVY CREEK BLVD,
• NY-NEW YORK, ONE PENN PLAZA, 35TH AND 36TH FL
• TX-HOUSTON, 5959 CORPORATE DR, STE 1300
• VA-NORFOLK, 5800 NORTHAMPTON BLVD

Location: North Carolina, Georgia, Virginia, Florida, Texas, New York, California. Alternate locations may be considered.

Job Description:

Sign On Bonus:$3,000

Carelon Health is a proud member of the Elevance Health family of brands, offering clinical programs and primary care options for seniors. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery.

Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

• Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Schedule: This is a full-time role that is going to be working on fixed Weekend shift schedules; however, the training and mentoring period will be Monday thru Friday, 8:30 am to 5:00 pm EST.

Available Shifts: Friday - Sunday 5 PM - 5:30 AM EST, Friday- Sunday 6 PM - 6:30 AM EST, Monday - Thursday 5 PM - 4 AM EST and Monday - Thursday 6 PM - 4:30 AM.  All F/S/S shifts are 12 hours and the Monday through Thursday shifts are 10 hours.

The Nurse Demand Management is responsible for telephone triage to assess caller's needs and provide relevant health information to assist callers in making healthcare decisions.

How you will make an impact:

• Establishes and maintains supportive relationships with callers and their families.

• Performs professional assessment of caller's needs with accurate, concise documentation.

• Conducts thorough symptom assessment of caller's situation using established criteria and protocol.

• Utilizes established software, written materials, on-line resources and nursing background to provide callers with appropriate medical information.

• Provides caller with appropriate community resources.

• Assists lower level and refers only more complex issues as needed for consultation.

• May assist in problem solving, with the development of policies and procedures.

Minimum Requirements:

• Requires AS in nursing and minimum of 3 years of acute clinical experience; or any combination of education and experience, which would provide an equivalent background.

• Current unrestricted RN license in applicable state(s) required.

Preferred Skills, Capabilities, and Experiences

• BSN and previous triage experience preferred.

• Eligibility for Compact/Multistate Licensure strongly preferred.

• Hospital experience in units such as ER, ICU, and/or Med/surg strongly preferred.

• Health Call Center experience preferred.

• The internet signal needs to reach your home through a cable wire or fiber optic cabling and not a wireless tower signal is strongly preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is: $37 p/h to $63.42 p/h

Locations: California; New York.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MED > Licensed Nurse

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Title: Senior Technical Success Manager - German Speaking

Location: Vilnius, Lithuania

Workplace: Hybrid

Category: Client Services - General

Job Description:

About Bazaarvoice

 At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. 

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. 

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

As a Senior Technical Success Manager, you will be joining our Client Services team on the basis of providing level 2 support to our clients. Our business clients are paying for the selected service package and are expecting prioritized and more personalized support. As such, in this role, you are expected to provide exceptional customer care, be technically adept, and possess exceptional analytical, critical thinking,  time-management skills, as well as be able to display leadership skills, and be the right hand of your team leader. 

The salary range starts from 2500 EUR gross per month (+additional language allowance) and offers are determined by experience, knowledge, and skillset. 

As you will be supporting EMEA-based clients, your working hours will be from 10 AM to 7 PM LTU time. You would be expected to work on Lithuanian holidays, as our EMEA team follows the UK public holiday calendar. Additionally, you may be required to cover UK public holidays and weekends. 

What You Will Do

• Work independently or collaboratively with internal teams (Client Success, Technical Account Managers, Professional Services, Network, Content Services, Product, Engineering, etc.) as well as our clients to resolve concerns, issues, and questions in a professional and timely manner and meet or exceed all documented KPI targets
• Possess and maintain a high level of understanding of assigned or client site(s) and build a collaborative relationship with the primary and technical contacts at those sites
• Provide Critical Incident (REDS) coverage as a member of a rotational team schedule
• Participate in or lead client meetings and demonstrate detailed technical knowledge of Bazaarvoice products and provide best practices guidance
• Serve as Subject Matter Expert (SME) for all Bazaarvoice product functionality, create/maintain technical documentation and perform team-specific technical training when needed
• Provide support to our clients in a clear, concise, and empathetic manner. Go above and beyond for those clients within the context of your scope, while setting clear expectations.
• Represent the Tech Success team in kick-off meetings for new Support clients or existing clients transitioning to the higher support package 
• An empathetic approach to addressing client issues, irrespective of the nature of the issue and which party caused it
• Stay informed about our existing and upcoming product(s) to always be fully prepared to deliver the great support that is promised to our clients
• Speak up and suggest possible solutions if you see any gaps in how we currently operate and believe there are processes that could be optimized.
• Serve as a backup for your out-of-office colleagues and team leader when necessary.

Who You Are

• 2+ years of demonstrated experience working in an application support role supporting B2B e-commerce clients 
• Fluent in German and proficient in both written and verbal B2B communication in English.
• Possesses a drive/passion for providing exceptional customer service to each and every client.
• Analytical and detail-oriented with a focus on exceeding expectations. ‘Good enough’ should never be ‘good enough’.
• Excel at problem-solving both from a technical and strategic perspective.
• Working knowledge of SQL, XML, Java, HTML, CSS and Javascript
• Ability to prioritize and manage multiple priorities in a dynamic environment and go above and beyond what the client expects.

2500 - 2900 EUR gross per month

Pay Transparency & Integrity Builds Trust

At Bazaarvoice, we carefully consider multiple factors when determining compensation, including your background and experience. We also take geography into consideration when we can but are not able to accommodate every location when determining our ranges. These considerations mean that compensation can vary. The above base salary range for this position is EUR gross per month and will depend on your skills, qualifications, and experience.

#LI-HYBRID

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. 

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission. 

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage. 

Stronger Together

We bring our whole selves to the mission and find value in erse perspectives. 

We champion what’s best for Bazaarvoice before iniduals or teams.  

As a stronger company we build a stronger community.

Commitment to ersity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that ersity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a erse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note: A background check will be part of the hiring process. This will be done with your consent and will only include information relevant to the job.

Title: Customer Success Associate

Location: Washington, DC - Remote

Job Description:

About Virtru:

While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control.

We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it.

Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up.

Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise.

Compensation: $55,000-70,000/year

Team & Position Details: 

As a Customer Success Associate, you will be reporting to the Senior Customer Success Manager. 

Your responsibilities will include:

• Onboard new customers using playbooks: run kickoffs, confirm goals and success criteria, coordinate admin setup with customers and if necessary with Virtru’s deployment team; deliver end‑user/admin training; drive time‑to‑first‑value and go‑live.
• Drive adoption and outcomes: monitor health/usage, run regular check‑ins and QBRs, build light success plans tied to customer objectives, and recommend features and best practices to increase value.
• Renewals: own renewal motions for your book, prepare quotes, maintain accurate forecasts in Salesforce, and partner with Sales on larger or complex renewals or multi‑year agreements.
• Expansion: identify upsell/cross‑sell signals (new teams, additional seats, advanced features) and set discovery with decision makers; collaborate with Sales to scope and close opportunities.
• Risk management: track engagement to surface risk early, execute save plans, and coordinate resources to prevent churn.
• Relationships and advocacy: be the primary point of contact for admins and stakeholders; coordinate with Support on issues and communicate status through resolution.
• Feedback and content: gather structured product feedback, share insights with Product/CS, and contribute to playbooks, help‑center articles, and training materials.
• Systems and reporting: document activities, notes, and next steps; keep data hygiene and forecast accuracy in Salesforce.
• Travel: occasional onsite visits for training, business reviews, or other key meetings.

Skills that will help you thrive in this role: 

• Bachelor’s degree from a 4‑year college or university.
• 2+ years in customer success, sales, or account management at a B2B tech/SaaS company; cybersecurity, IT, or compliance experience is a plus.
• Proven track record renewing and expanding contracts in a high‑velocity environment; comfortable with a large portfolio and repeatable motions.
• Strong communicator and presenter, capable of training admins and end users and building trust with technical stakeholders and IT decision‑makers. You love engaging with your customers!
• Technical aptitude with the curiosity to learn; able to translate complex topics into clear guidance.
• Organized, proactive, and detail‑oriented; able to manage multiple customers, priorities, and deadlines simultaneously.
• Diligent and accurate in Salesforce; you keep notes, activities, and forecasts current and complete.

Virtruvian qualities that will set you up for success:

• Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence
• Strong sense of urgency with an action-oriented mindset
• Able to collaborate and adapt to shifting priorities as business needs evolve
• Comfortable with asynchronous communication including slack, email, zoom, etc.

Perks & Benefits:

At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as…

• A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge. 
• A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
• Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!
• Access to an Employee Assistance Program
• Access to Headspace, a mental health app tailored to your specific needs.
• A flat 3% contribution to your retirement account
• A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.

In addition to wellbeing, Virtru places a strong emphasis on ersity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. 

Additional perks include: 

• Competitive compensation
• Generous parental, medical, and bereavement policies
• 401K contribution and stock options
• Full medical, dental, and vision benefits
• New Hire Swag and IT Welcome boxes
• Structured semi-annual 360° performance reviews

Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Title: Customer Service Representative (Remote)

Location: Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina (Remote)

Job Description:

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of over 700 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

 Job Overview:

The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina (Remote).

 Key Responsibilities:

• Respond to customer support tickets, including answering questions and resolving issues related to existing orders
• Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online
• Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field
• Document issues in Confluence
• Visit court dockets for information on case filing and occasionally pull filed papers
• Perform other job-related duties as assigned

Qualifications:

• High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone
• Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred
• Document manipulation experience
• Ability to read, write, and speak English 
• Ability to transcribe information, review an order, investigate issues and implement solutions
• Ability to perform repetitive tasks with accuracy
• Ability to maintain a high level of work product in often stressful situations
• Ability to anticipate issues and circumvent them
• Ability to implement new processes and changes and improve performance
• Typing speed of at least 55 wpm

We know that a company's success starts with its employees. We also know that an inidual's success starts with the right career opportunity. Join our team today!

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

Starting Pay: $15.00 to $17.00 /hr

Schedule: Full-time, Monday thru Friday, 7- 4 PST

Title: Customer Service Representative

- Remote, OK

Location: Remote, OK

Job Description:

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

MUST LIVE IN OKLAHOMA

Required Start date: 1/6/2026

All shifts are Monday - Friday.

Mocare is looking for optimistic iniduals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. 

***WORK FROM HOME REQUIREMENTS***

• High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test.
• Ability to directly hardwire to your modem
• Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely.
• Attend 100% of training, on camera for the first 30 days of employment.

In this role, you will... 

• Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
• Ensure all company procedures are followed 
• Ensure accurate trip data is input in our systems
• Demonstrate a personal commitment to producing high-quality work 
• Refer unresolved customer grievances to designated department for further investigation and resolution 
• Multitask effectively and efficiently to extract necessary information from multiple systems
• Review and educate members on our services and their insurance coverage.

We are excited to speak to someone with the following... 

• High School Graduate or General Education Degree (GED) 
• 0-2 years of related experience 
• 6+ months contact center experience OR customer service experience
• Strong organization skills, written, and verbal communication skills. All system documentation will be in English
• Can type 35wpm or more 
• Answer a high volume of calls up to 100+ calls per day 
• Proficiency in Microsoft Office Suite
• Ability to talk and type simultaneously in a clear and concise manner while interacting with customers
• Work overtime as required
• Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.

Pay Rate - Starting at $14.00/hr

Mocare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Mocare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Mocare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]

Bitso is looking to hire a Customer Support Analyst to join their team. This is a full-time position that can be done remotely anywhere in Argentina or Mexico.

Title: On Site Service Representative

Location: Saskatoon Canada

Job Description:

Work Location Type: Onsite

Position Summary:

The Onsite Service Representative's (OSR) main function is to support Grainger's strategic vision to be Our Customers' First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.

This is a part-time 32 hour per week role, M-F between the hours of 7:30 and 4.

Job Responsibilities (You Will):

Customer Service/Inventory Management

• Services multiple customer locations on a designated route by providing the following services:

• Receive and stock purchased product in designated customer locations.

• Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.

• Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.

• Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.

• Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.

• Meet defined KPI's for the position.

Account growth

• Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures "spot buy" opportunities while on site, looks for additional opportunities to add items to program)

Cross-functional partnerships

• Execute onsite service component of account strategy as defined by cross-functional business partners.

• Work with sales partners to improve customer experience and increase business.

Education/Experience (You Have):

• High school diploma and 1-3 years' experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.

• Self-motivated, with high energy and dedication to customer service and sales growth.

• Must be comfortable on daily use of technology.

• Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.

• Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger's Core Value Proposition.

• Handle various technical and operational issues.

• Operate in a rapidly changing environment.

• Excellent verbal and written communication skills.

• Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).

• Must possess and maintain a valid driver's license in province of residence.

• May be required to use a personal vehicle for transportation with valid insurance which meet's Grainger's standards.

• Ideal candidate would be based out of North Battleford area.

This role may require you to attend customers' sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:

Our programs provide choice and flexibility to meet your inidual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

Title: Tour Guide

Location: Waitomo Caves New Zealand

Job Description:

Join Our Team as a Cave Guide at Waitomo Glowworm Cave!

Are you passionate about providing exceptional hospitality and creating unforgettable experiences for visitors from around the world? We are looking for enthusiastic and energetic iniduals to join our team as Cave Guides at the stunning Waitomo Glowworm Cave and Aranui Cave.

Tourism Holdings Limited (thl) is the world's leading provider of holiday vehicles for rent and sale, operating under various brands across Australia, New Zealand, the USA, and the UK. Our brands include maui, Apollo, Britz, Cheapa Camper, Hippie, Mighty rentals, and more. We also design motorhomes through Action Manufacturing and create digital products via thl Digital.

About The Waitomo Glowworm Caves - Discover Waitomo:

The restaurant team serves a range of delicious food and beverages in the award-winning Waitomo Glowworm Caves Visitor Centre.

• Our core values that drive the business are Manaakitanga, Kaitiakitanga and Whanaungatanga - all of which are also measures of our care for our people and our place.
• A great work environment - where you'll spend your day surrounded by positive, passionate and multicultural people.
• Part of Tourism Holdings Limited (thl) - NZ's premium tourism company operating iconic kiwi brands The Legendary Black Water Rafting Company and Waitomo Homestead.

About the Role:

We are looking for part time, fixed term Cave Tour Guides where you will be responsible for leading entertaining and safe tours through our beautiful caves, ensuring our visitors have a memorable experience. You will also have the opportunity to participate in sustainability and environmental initiatives, as well as support in maintenance tasks.

What We're Looking For:

• Experience as a Cave Guide or in Customer Service.
• Certificate in Tourism (advantageous).
• Minimum NCEA Level 2.
• Current driver's license.
• First Aid qualification (Level 1) (advantageous).
• Knowledge of Tikanga and Te Ao Maori (advantageous).
• Ability to engage and relate to visitors from erse cultures.
• Excellent personal presentation, professionalism, and interpretation skills.
• Full of energy and a team player.
• Available to work in a 7-day operation.
• Proficient swimmer with a general level of overall fitness.

Why Join Us?

• Be part of a dynamic and supportive team.
• Work in one of New Zealand's most iconic tourist destinations.
• Opportunities for training and professional development.
• Contribute to sustainability and environmental initiatives.
• Enjoy the unique and authentic experience of working at Waitomo Glowworm Caves.
• Contribute to the local tourism economy.

If you are passionate about tourism and have the skills and experience, we are looking for, we would love to hear from you! Apply now and become a part of our team at Waitomo Glowworm Cave.

Title: Key Account Manager I

Location: GREEN BAY, WI, US, 54301-5160

Workplace: Hybrid

Department: Sales (US)

Job Description:

Work Location Type: Hybrid

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry.

Are you passionate about developing and fostering a positive business experience for customers? We are searching for a highly motivated Key Account Manager to join our team at Imperial Supplies.

What is Imperial Supplies? Imperial Supplies, a Grainger company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Why should you join Imperial?

• Competitive salary        
• Hybrid / Remote schedule
• Monday – Friday work schedule, no nights, or weekends!
• Immediate medical, dental, vision; 12 hours of PTO for every full month worked, 6 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested!

Assisting Corporate Account or Key Account teams in project management, program execution and account activity support. Meet with key customer contacts to review past activities, achieved results, customer feedback concerning products and services and to present planned activities concerning national account sales goals.

Key Responsibilities:

• Meets or exceeds annual revenue budgets and operates within annual expense budgets.
• In conjunction with a Corporate Accounts Manager or Key Account Manager II, calls on national accounts within chosen vertical markets to sell and implement Imperial national account programs.
• Assists in developing and implementing a sales plan for each account to maximize our opportunity of growth, consistent with the company objective. Supporting multiple projects at a time.
• Communicates sales plans and progress to appropriate inside personnel to ensure proper support of account activity.
• Maintains a high level of customer satisfaction with developed customer base.
• Communicates with the Marketing department regarding new products, sales promotions, pricing, new and existing market leads, as well as our competitors' sales strategies and offerings.
• Develops and maintains account records for each customer.
• Escalates major issues to upper management within Imperial
• Participates in the development of an annual sales and expense budget. Responsible for monitoring variances and reporting trends.

Travel: 20% (over nights included).

What we require: Associate Degree or equivalent work experience, one year of B2B sales experience

What will put you ahead: Associate or bachelor’s degree; sales education, three years sales experience with the automotive dealership industry.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to iniduals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Title: Receptionist

Location: Saint Paul United States

Job Description:

Part Time Role

Shift: Wed 10:30a-3:00p, Thur 6:30a-3:00p, Fri 6:30a-3:00p.

Receptionist - JLL

What this job involves: As a Receptionist at JLL, you will serve as the welcoming face of our client's workplace while providing comprehensive administrative, receptionist, and concierge support that enhances the client experience. This role combines exceptional customer service with facility support duties, requiring you to proactively develop client relationships while ensuring operational excellence. You'll be instrumental in creating positive first impressions and maintaining professional environments that reflect JLL's commitment to transformative workplace solutions and operational excellence.

What your day-to-day will look like:

• Proactively develop and maintain client relationships while ensuring expected service levels are achieved and Key Performance Indicators are met
• Manage professional sign-in processes for vendors and visitors with hospitality and attention to detail
• Provide high-level administrative support including way-finding, amenities guidance, and organizational information to employees and visitors
• Handle incoming and outgoing calls with professional distribution of messages and coordination with client employees
• Maintain conference room booking schedules to maximize efficient use of space and support meeting needs
• Maintain all contact lists including suppliers and contractors while tracking badge distribution for vendors and employees
• Ensure front office and reception area maintenance, keeping areas clean and presentable at all times
• Assist with mailroom functions including management of mail service and courier contractor relationships

Required Qualifications:

• Excellent communication skills with professional phone manner and written correspondence abilities
• Strong organizational skills with attention to detail for managing multiple administrative tasks
• Problem-solving abilities to handle special requests and coordinate workplace services outside routine operations
• Physical capability to adequately perform job functions including lifting, bending, and moving safely
• Ability to work independently with minimal supervision while maintaining high service standards
• Self-motivated personality with confident, energetic, and flexible approach to changing needs
• Customer service experience with ability to enhance client experiences through exceptional service

Preferred Qualifications:

• Experience in receptionist, administrative, or customer service roles
• Knowledge of conference room management and booking systems
• Experience with vendor management and visitor coordination processes
• Understanding of emergency response procedures and team coordination
• Experience supporting workplace amenities and programs
• Knowledge of cost control principles and operational efficiency practices

Location: Onsite - St. Paul, MN

Estimated compensation for this position:

19.00 - 21.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -St. Paul, MN

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

Title: Director, Digital Commercial Operations

Location: Beachwood United States

Job Description:

Eaton's Electrical Sector is currently hiring a Director, Digital Commercial Operations to join our team. This position is a hybrid work model and can be based out of any Eaton U.S. location. Relocation within hiring country is only offered to Eaton's Beachwood, Pittsburgh and Raleigh locations.

Digital Commercial Operations manages the delivery, support, reliability, and optimization of digital solutions for Eaton. The Director will oversee post-sales strategy, service delivery, technical support, customer success, and commercial infrastructure to maximize customer satisfaction and retention. This role also aims to lead global support and customer success standards as a driver of growth and differentiating value in our markets.

Job Responsibilities:

• Define, manage, and execute on commercial metrics and key performance indicators, including service level agreements (SLAs), customer success metrics such as ARR, renewal rate, churn, and expansion hit rate.
• Collaborate with cross-functional teams, including sales, marketing, and regional commercial operations leaders, software engineering, and product management to implement customer-focused initiatives that drive retention, renewals, and expansion.
• Manage and optimize deployment infrastructure by coordinating with Software Engineering, Offer Management, engineering service teams to streamline customer deployment.
• Oversee the application of Site Reliability Engineering to support system uptime, availability, performance, and scalability.
• Support business continuity and disaster recovery efforts to maintain service delivery during disruptions, including cyberattacks or natural disasters.
• Standardize customer support processes and escalations, third-party monitoring services, and service level performance metrics ensuring coordination across global support teams.
• Leverage AI and self help to optimize customer support and customer success experiences.
• Manage global strategic pricing, proposal management, and sales configuration for all Brightlayer solutions in collaboration with segment and regional sales teams.
• Develop and oversee departmental budgets and forecasts in accordance with organizational objectives.
• Organize and conduct monthly Brightlayer Operating Reviews with the Electrical Sector executive leadership team.
• 25 percent travel anticipated.

Qualifications:

Required Qualifications:

• Bachelor's degree required from an accredited institution; MBA preferred.
• Minimum ten (10) years of experience in commercial operations leadership in a matrixed or global environment
• Minimum five (5) years experience managing people
• Experience leading commercial operations for a SaaS product, preferably in manufacturing or services industry
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:

• MBA Degree
• Experience with end to end service level management
• Familiarity with site reliability (SRE) practices and performance standards

Position Success Criteria:

• Proven track record in building high performance teams, leading cross-functionally, developing and retaining employees, and driving organizational change.
• Drives organization towards modular, scalable solution
• Strong analytical, process improvement, and project management skills
• Experience leading large teams and influencing cross-functional stakeholders
• Demonstrated success in developing and implementing service strategies that establish best-in class customer satisfaction and retention culture.
• Analytical mindset with proficiency in data analysis and problem-solving.
• Experience with CRM systems and service management tools.
• Stays abreast of industry trends and best practices in customer service, customer success, and professional integration services.

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $176249.97 - $258499.96 a year. This role is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Title: US Insurance Expert

Location: United States

Type: Full-time

Workplace: remote

Category: Customer Support

Job Description:

Join Our Mission: Help the Helpers with Jane

At Jane, we’re all about fostering growth, spreading delight, and serving the healthcare community. We simplify the lives of healthcare practitioners and their patients every day - and we’re looking for an experienced US Insurance Expert ready to jump in and help us do that even better.

Success in Jane means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. Jane is a remote-first company, and this role is open to candidates across the United States.

Your Role in Our Journey

In 2023, Jane reached an exciting milestone by integrating with Claim.MD, making the US insurance billing experience simpler for our customers. We’re now expanding our in-house expertise to strengthen support, training, and learning across our teams and customer base.

As our US Insurance Expert, you’ll leverage your deep Revenue Cycle experience to educate, support, and elevate how Jane and our customers navigate insurance billing. You’ll be the go-to authority for complex cases, content creation, and internal enablement.

Learn More About Us

We’re founder-led, which means staying true to our values while keeping our eyes on the horizon. Our product enables the likes of physical therapists, mental health professionals, chiropractors and many more. It helps them to digitally streamline their practices with features like online booking, medical charting, scheduling, telehealth, secure payments and billing. Curious? Check out more features here.

We set the bar high, both for the quality of our work and how we treat each other and our customers. It's our customers who keep us striving for better, never settling for less and always improving. And for us, it’s just not about your past achievements or speedy work; we value curiosity, problem-solving skills, and an eagerness to learn.

Jane offers a level of autonomy and flexibility to balance work and life. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers or company retreats. We're on the search for folks who are ready to e in and become part of our journey toward making healthcare professionals' lives easier.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra reviews.

If you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented iniduals, then we can't wait to meet you!

The Impact You Could Have

• Be the internal insurance authority - You’ll act as the go-to person for escalations, reviewing complex claim rejections and denials and helping our Support team identify root causes rather than one-off fixes.
• Educate and empower - You will help create clear, engaging learning content and guides for both customers and internal teams fostering continuous learning and development within the team.
• Lead escalations - You will support our team by resolving complex US insurance billing and rejection issues quickly and empathetically.
• Champion clinic confidence - Be a direct partner with clinics that need additional guidance - whether they’re onboarding or troubleshooting advanced billing setups - to ensure they feel supported and capable when using Jane’s insurance tools.
• Identify trends and insights - You will meticulously review support cases, find knowledge gaps, and collaborate cross-functionally to improve tools and workflows.
• Cross-collaboration - You’ll be the connective thread between teams at Jane - translating customer billing pain points into insights for Product, supporting education and enablement with up-to-date training material, and advising our Support teams on complex insurance workflows. Your ability to bridge communication between technical and operational teams will ensure that our billing tools evolve with accuracy and empathy.
• Support Jane’s Billing Service - You will provide expert input on complex billing questions, contribute to quality assurance, and participate in team training to ensure the service remains accurate, scalable, and trusted by clinics.
• Lead improvement from within - You will identify opportunities to simplify internal processes, close knowledge gaps, or strengthen cross-team alignment. You’ll take ownership of internal projects that improve how Jane supports our clinics and how our teams collaborate.

The Experience We Feel We Need

• 7+ years of full Revenue Cycle experience as a biller within the United States - ideally with Physical Therapy, Chiropractic, or Acupuncture practices.
• Strong understanding of Commercial, BCBS, Medicaid, and Medicare billing requirements - and how they vary across states.
• Proven experience with provider credentialing and enrollment, eligibility checks, and prior authorizations.
• Deep expertise in claim submission and follow-up, including managing rejections, denials, disputes, and patient collections across multiple payer types (commercial, auto, Medicare/Medicaid, personal injury).
• Familiarity with EDI workflows and clearinghouse processes (experience with Claim.MD is a plus).
• Experience educating or training others in medical billing, coding, or credentialing - whether formally or through peer mentorship, with an ability to turn complex information into approachable learning.
• Comfortable acting as the escalation point for internal and customer-facing billing inquiries, bringing both expertise and calm to high-stakes situations.
• Naturally collaborative, working cross-functionally with Support, Product, Community, and Billing Service teams to ensure billing best practices are consistent, scalable, and accurate.
• Continuous learner who stays connected to real-world billing changes, payer updates, and evolving compliance requirements.
• A true improver - someone who identifies gaps, builds processes, and documents what they learn to make things easier for others.
• Human and helpful communicator who can balance technical accuracy with empathy, clarity, and patience.
• Comfortable working in a fast-paced, evolving environment, where ambiguity is normal and growth is constant.

Compensation & Benefits

Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This is reflected by a strong starting annual salary of $72,000 USD for the US Insurance Expert role at Jane. You’ll be eligible for a salary increase each year on your work anniversary that will reflect the hard work you’ll be doing to meet our customers’ high bar and the growth you’ll be experiencing in a fast-paced, high growth environment.

At Jane, we offer flexible benefits options that includes a range of health, dental, and vision plans, with a 100% employer-paid option. Employees have access to income protection through life insurance and disability coverage, and can choose between an FSA or HSA (with the high deductible plan option) for medical expenses. Our well-being perks feature services like One Medical for virtual care, Spring Health for personalized mental health support, XP Health for vision care, and much more to support your overall health and wellness.

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and erse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the erse community of helpers that Jane serves.

Employment decisions are made based on how a candidate’s skills and experiences match the role and what they bring to the Jane community, assessed through a fair interview process.

We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.

CoinsPaid is looking to hire a Senior Customer Success Manager to join their team. This is a full-time position that can be done remotely anywhere in Europe.

Title: Customer Service Specialist (Hybrid)

Location: Manchester

Type: Employee - Permanent

Workplace: hybrid

Category: Customer Services

Job Description:

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! 

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

As a Customer Service Specialist, you are customer-centric and a strong team player, with a collaborative approach that ensures the customer is always at the heart of everything you do. You can identify opportunities to improve the service we offer and make decisions aimed at creating an exceptional customer experience every time. Delivering first-call resolution by working closely with other areas and taking ownership of each customer interaction is essential to this role.

You will work 5 days out of 7, totalling 37.5 hours per week. The working pattern will consist of 7.5 hour shifts between 8 am and 8 pm, Monday to Friday, and you will work one weekend a month, 9 am – 5:30 pm.

This is a hybrid role. The team works in the office Monday - Wednesday.

You will be required to work on some bank holidays each year, for which you will receive time off in lieu.

A day in the life:

• • Answer a high volume of calls and interact with customers over live chat and email
  • Deal with their day-to-day banking needs across a range of products and services, complex queries and provide a resolution on that first call
  • Accurately investigate customer queries, raising with relevant parties, and escalate where needed
  • Make sure service and customer demand is met to a high standard and within an agreed turn-around time - service level agreement (SLA)
  • Participate in initiatives that help improve our customer service, processes, and procedures
  • Liaise closely with other teams to advocate on behalf of customers
  • Listen to customers personal circumstances to understand their requirements and provide personalised solutions where possible and consistently deliver good customer outcomes

About you:

• • You’ll provide an exceptional customer service across a range of channels (telephony, chat, email) whilst working in a fast-paced busy contact centre
  • You have excellent communication skills with the ability to work as part of a team
  • You have the ability to maintain high levels of accuracy
  • You are adaptable and have the ability to meet hanging priorities and customer demand
  • You’re highly motivated and committed to achieve success for you and for the customer
  • You are goal orientated and able to meet company goals to achieve important objectives
  • You’re proactive and have the initiative to create frictionless customer journeys
  • You take ownership for each customer, providing the best end to end experience to deliver the best customer outcome
  • You are an expert in digital comms, embracing & assisting customers digitally using their own device or our online banking and mobile App

At Zopa we value flexible ways of working.

We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our Manchester office 3 days a week.

You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. 

#LI-LH1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Customer Support Specialist

Location: Wrocław

Job Description:

Join Vonage and help us innovate cloud communications for businesses worldwide!

Your key responsibilities:

We are looking for a talented Customer Support Specialist to help us deliver an outstanding customer experience. Your primary role will be to focus on ensuring our customers are 100% happy and that their issues and faults are resolved quickly and professionally. We want an inidual that is going to come in and make a difference from day one and help us achieve our goal of building the best support team possible.

• Logging, prioritization and escalation of support issues and requests
• Develop and maintain good working relationships with clients to promote a high level of customer service
• Resolution of 1st line support issues and requests via telephone and remote support 
• Analysis of Network trace information
• Manage inidual workstreams using Salesforce (CRM)
• Shift model of work

What you'll bring:

• Excellent communications skills, written and verbal
• Very good English, written and verbal 
• A positive outlook with the ability to be flexible and adaptable
• Good interpersonal skills and the ability to deal with users at all levels
• Able to operate to time-sensitive deadlines
• Management of multiple channels of activity
• Able to apply good judgement to diagnose the level of customer need
• A positive, confident and client-centric approach to work
• Experience within 1st line support (preferable Telecoms)
• Good working knowledge of Browsers, Microsoft Word and Excel

Experience we consider a plus:

• Proven experience in troubleshooting and fault finding on networks
• If we have talents located in Wroclaw with the right mindset and personality, will be considered without previous support experience

How you’ll benefit:

• Attractive salary depending on your skills and experience
• Work in a young, international team in our new office in Wrocław or remotely (Poland)
• Chance to work for the leading ‘Contact-Centre in the Cloud’ vendor

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from erse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for iniduals within the same role based on business conditions, departmental need or geographic location.

Title: Solutions Architect

Location: Remote - United States

Job Description:

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

Open to candidates based in Pacific time in the US. 

Algolia, the leader in providing industry grade search and discovery tools to drive richer, more powerful engagement and success capabilities, is seeking a Solutions Architect to accelerate technical success and product adoption. You'll collaborate closely with enterprise customers, owning Algolia solution patterns and offering trusted advice for successful implementation. Additionally, you'll influence the product roadmap and facilitate tailored solutions, both internally and externally, to enhance customer success.

As a Solutions Architect, your role involves guiding customers in design, strategy, and best practices for Algolia product deployments. We're looking for candidates with a development and consulting background, technical expertise, and strong relationship skills to drive outstanding outcomes across business units and product teams.

THE ROLE WILL CONSIST OF:

• Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes
• Link business processes with product technical solutions
• Execute delivery methodology to drive projects to completion on time and on budget    
• Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution
• Prototype and catalog new solutions to fit business pain points 
• Consult on architecture, indexing, searching, and UI best practices 
• Expand relationship and product usage within the enterprise segment 
• Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth
• Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective
• Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables
• Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects  
• Build out tooling and/or collateral to help scale customer engagement
• Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs
• Work with Engineering to track and resolve feature requests and bugs   
• Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate

REQUIRED SKILLS / EXPERIENCE:

• 5+ years experience in a customer-facing, deeply technical, and consultative role 
• Experience working with ecommerce or search technologies 
• Polished consulting skills
• Keen awareness of sensitive client topics
• Capability to tactfully navigate and effectively address client messaging and recommendations
• Proficient in Javascript/HTML/CSS for the front-end
• Proficient in a backend framework (i.e. node, Rails, Django, etc.)
• Ability to establish credibility and rapport with Senior Executives and technical and non-technical team members
• Excellent analytical and problem solving skills with a history of hands-on project management of large and small initiatives
• Ability to prioritize tasks effectively with a high-level of attention to detail
• Ability to quickly define dependencies, issues, and outline mitigation plans against risks
• Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions
• Ability to communicate effectively to both the technology and business communities
• Consistent history of business-building successes and passion for results

NICE TO HAVE:

• Spanish or Portuguese Speaking 
• Backend/frontend mobile development
• Analytics, A/B testing
• Familiarity in relevant verticals: E-commerce/ Search/ CMS/ DXP  
• Project management experience
• Experience within search domain and search-as-a-service companies
• Experience at our current stage and beyond (high growth, lots of change and building internal infrastructure)

FLEXIBLE WORKPLACE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an inidual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. 

We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, ersity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.

PLEASE REVIEW OUR POLICY FOR AI USE IN INTERVIEWS - https://www.algolia.com/blog/algolia/algolia-ai-guidelines-for-candidates

IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice

We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:

• Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
• All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
• We’ll never ask for payments, purchases, or financial details during the hiring process.

READY TO APPLY?

If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

Title: Senior CRM Specialist

Location: Athens Attica GR

Workplace: Hybrid remote

Job Description:

About us

Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.

Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.

• One of the highest-rated global transportation companies with a rating of 4.9/5 stars.

• Expanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target.

• Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.

• Over 2.5 million happy travellers every year.

⭐️ If you want to e deeper into the awesomeness of Welcome's culture, click on this link to check our TikTok account.⭐️

The Team

We are a group of vibrant, erse people who love travelling and never settle on quality. Each one of us didn’t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.

As a Senior CRM Specialist, you will support our global B2C retention and engagement efforts by providing analytical insights, journey design expertise, and CRM platform knowledge to strengthen customer loyalty and drive repeat usage across our ground transportation network. Working closely with the Head of CRM, you will help optimize our loyalty program, analyze traveler behaviors, contribute to predictive and segmentation models with BI and Product, improve incentive efficiency, and design high-impact lifecycle flows that elevate the traveler experience. This role blends data-driven thinking, creativity, and a mobile-first CRM approach to enhance our automation ecosystem and deliver performance reporting that showcases CRM’s contribution to overall B2C growth.

Responsibilities

Loyalty Program & Customer Engagement Support

• Support in optimizing our global loyalty program by analyzing traveler enrollment, engagement behavior, program value, and cost efficiency.

• Identify opportunities to increase repeat airport transfers through targeted lifecycle enhancements, loyalty touchpoints, and reactivation triggers.

• Contribute ideas, concepts, and recommendations to strengthen customer retention and reduce churn, based on data and behavioral insights.

Customer Behavior Insights & Journey Design

• Collaborate with BI and Product teams to analyze customer behavior and contribute to the development or refinement of models such as churn prediction, RFM, next-best-action logic, and personalized recommendations. 

• Transform insights into actionable journey concepts and high-level flow designs.

• Apply personalization techniques to ensure communications adapt to traveler profiles, behaviors, and booking patterns.

Incentives Strategy & Efficiency

• Support the evolution of our incentives strategy by analyzing performance, cost structure, and impact on traveler retention and LTV.

• Work with Product and Finance teams to ensure incentive flows are efficient, measurable, and operationally sound.

• Provide insights and recommendations to improve incentive targeting and ensure alignment with business efficiency goals.

• Ensure incentives are properly integrated into automated journeys and lifecycle segments.

• Support in campaign-level budget allocation to ensure CRM initiatives align with engagement targets and deliver efficient, measurable impact.

Automations for Growth & Performance Reporting

• Contribute to the creation and refinement of event-based automations, lifecycle triggers, and CRM logic in collaboration with the Product and CRM teams.

• Bring a mobile-first approach to CRM design and ensure automations align with traveler needs across devices and channels.

• Produce clear, insightful reporting on user-level performance, incentive-level ROI, campaign impact, and overall CRM contribution to B2C growth.

• Ensure data accuracy and integration quality across the CRM stack, supporting Product on event reviews and data flow validation.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.

• Excellent written and verbal communication skills in English. Any other language skills will be considered a plus.

• 4+ years of experience in CRM, retention, loyalty, or lifecycle-focused roles; preferably in travel, mobility, or consumer digital businesses.

• Strong analytical background with expertise in spreadsheets and data visualization tools (Tableau, Looker studio, Power BI, etc.)

• CRM platform experience, including familiarity with Liquid for personalization (Braze, Hubspot or other)

• Understanding of API-based integrations, event-based CRM logic, customer attributes, and mobile lifecycle messaging.

• SQL and HTML familiarity are a plus.

• Creative thinker with the ability to propose ideas, conceptualize journeys, and support strategic planning with data-driven insights.

Benefits

• Vibrant and fresh work environment

• Flexible work-from-home policy

• The tools you need to perform your daily tasks successfully

• L&D personal budget

• +4 extra PTO days annually

• The unique opportunity to join “the next big thing” at ground leve

Title: Account Manager - Chicago

Type: Account Management

Workplace: hybrid

Category: US Team

Job Description:

$60,000 - $66,000 a year

Location: Chicago, Hybrid

Type: Full-Time

Salary: $60,000 - 66,000 OTE

About Zen Educate:

Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn per year of that spent on fees that take money out of the education system. By leveraging the latest technology, we purpose built a platform that helps schools to pay less while educators earn more.

We want students to have access to the best education possible, and we go the extra mile to find, onboard, match, and coach incredible educators that deeply care about their students. We wake up every day on a mission to care more. We care more about our schools. And we care more about our educators. 

This is your chance to make a difference and join a high growth tech startup on the ground floor. We are a collaborative company, and the career growth opportunities are endless if you are someone willing to e in, be entrepreneurial, and do whatever is needed to get the job done. We are passionate about learning and development, and will invest in both your personal and professional growth.

If this is your first account management/partnership/sales job, we still want to hear from you - especially if you have an education background. This is a wonderful opportunity to get your foot in the door with a tech company and gain skills that will unlock exciting new doors for you in your career. 

We have recently raised our Series B funding of $37mil, the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!

What you’ll be doing:

-Managing and growing a portfolio of US school partnerships:

-Generating an increasing number of paraprofessional and teacher roles that Zen will staff over time for each district and charter school.

-Upselling Zen products and services.

-Reporting on key trends and feedback from schools and working with our incredible Product team to implement that feedback

-Being a responsive, central point of contact for all school partnership stakeholders.

Managing an engaged portfolio of US educators, and getting them work in partner US school districts:

-Communicating daily with all newly onboarded educators to get them immediately into either a long-term or daily subbing role

-Communicating with educators who are in an active role to ensure they are getting feedback from our school partners, are happy in the role, and problem solving when not to either keep them in the role or find them a new role

-Coaching educators when relevant, and getting them to complete company-provided training so they can improve their performance in the schools Zen serves

-This is a fast moving, high volume role that requires an equal mix of strategy, relationship building, and acting with urgency to fulfill both school and educator needs

What we are looking for:

-Someone who is coachable and thrives on feedback - we want you to bring enthusiasm, a low ego, and an eagerness to learn something new every day

-A resilient self-starter who enjoys getting scrappy and thinking like an entrepreneur in order to reach their goals

-A positive team member who lifts their teammates up and celebrates their wins

-An empathetic, customer-service oriented person who deeply cares about and understands others’ needs

-A passion for the education sector and companies that have a positive social impact 

-Experience in sales, partnerships, account management, recruitment, or education is a plus

What's in it for you?

-Competitive salary and benefits

-18 days paid time off (15 days flexible + 3 days for Christmas closure)

-Work that you are proud of and want to talk about

-A fun, tight-knit team solving a problem that makes a difference in the world

Diversity and Inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. 

We welcome applicants with erse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work. 

We are committed to building a team that reflects the ersity of our community and promoting an equitable and inclusive environment for all. We seek out erse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.

Title: Conference Planning Specialist - EDR

Location: New York, NY, US, 10013

Department: Corporate + Field Support

Job Description:

Job Description

A Fortune 500 company has an opening in its global event marketing group.  The events team is comprised of highly experienced event management professionals that include event marketers, strategists, planners, logistics experts, meeting and roadshow coordinators, content managers, list managers, finance and budget experts, process controllers, and reporting analysts. Applicants must have experience in corporate meetings and events or relevant experience in production of live events and/or the hospitality industry.  Successful candidates must be committed to very high-quality control standards, quick turnaround times and tight immovable deadlines.  Core competencies include: working in a fast-paced environment, managing multiple simultaneous projects, strong attention to detail, excellent communications and customer service skills, willingness to travel and/or work off hours, ability to use standard office computer systems, and working under pressure while being a collaborative team player.

Objective

The Global Event Marketing Team offers specialized end to end event marketing strategy, planning and execution of client and employee‎ events. It requires event marketing project managers that are experienced in all aspects of planning strategy, budget and brand management and expert logistical execution.  Candidates must have the ability to manage complex high-level events that involve senior management teams and provide high level of service to all clients.  Must be adept at creating event marketing efficiencies across all business units and be solution oriented.  The team collaborates and executes services for senior management and all business units:

Job Responsibilities

• Develop event marketing strategies and lead initiatives to drive results for our clients and business partners
• Event planning and execution
• Manages event material storage and shipment as needed.
• Ensure all event program branding; marketing materials, signage, displays meet with marketing and branding controls 
• Create and execute content and manage website design and registration services
• Event financial reporting that meets all compliance criteria; reconcile invoices and final cost reporting; capture cost savings and report to senior management
• Support all Expense Management initiatives and manage event risk evaluations
• Full-time, hybrid position

Qualifications

• Minimum 4+ years in Event Marketing or Hospitality Industry
• Experience in Financial Services/FinTech Event Marketing a plus
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment
• Excellent time management skills to handle projects that have long and short lead times
• Strong relationship management skills with proven success in being people-focused
• Strong negotiation and communication skills
• Collaborative "team player" orientation with a strong regional cultural awareness
• Strong analytical, problem solving and reporting skills
• Flexibility in work hours a must; work and travel are required while managing events including weekends and some holidays
• Travel is required, approx. 10% of time
• Bachelor’s Degree or equivalent experience
• Knowledge of event trends that affect financial services industry and conference centers; read financial and marketing publications, keep current on cultural and sporting events and restaurant reviews to ensure ideas are innovative
• High level of computer skills including Word, Excel, PowerPoint, Outlook, knowledge of database management

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Title: Insurance Service Professional - New Business Processing 92956

Location: Brooklyn, NY, US

Job Description:

Location Designation: Hybrid - 4 days per week 

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our erse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. 

Role Overview: 

Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Customer Service Representative (CSR), you will work closely with our agents as you support their onboarding experience, facilitating the contracting and licensing process. In addition, you will support their practice by managing insurance policy applications as they move through the new business process. CSRs use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to update a state license, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so. 

What You’ll Do: 

• Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
• Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
• Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
• Answer incoming calls, greeting customers and potential agent candidates may be required. Additional ad hoc responsibilities may also be assigned.

What You’ll Bring: 

Required Skills 

• The ideal candidate should have 2 or more years of customer service and administrative experience
• Strong computer skills with proficiency in the Microsoft Office Suite
• Demonstrated ability to multitask effectively
• Strong written and verbal communication skills required

Preferred Skills 

Associates, or Bachelor’s degree preferred, or equivalent years of related experience 

Training & Development 

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. 

Shift Information 

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week. 

Salary 

Competitive full-time base salary, overtime eligibility plus target bonus 

Benefits 

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program 

Career Opportunities 

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims. 

Pay Transparency

Salary Range: $45,000-$50,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to inidual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our erse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where iniduals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

Title: Senior Community Manager

Location: Remote - USA

Job Description:

POS-30508

The HubSpot Community Team’s mission is to provide a vibrant community where all HubSpot users go to get help, share knowledge and connect with the people and businesses around the world who are growing better with HubSpot.

The Community Manager is responsible for developing, implementing, and managing community programs to foster an active and engaged community. You’ll work closely with other Community Managers and our broader community to help maintain and scale our network of experts. This role will entail supporting and potentially leading some community programs. Bonus: the team is incredibly collaborative, ego-less, and we have a GSD mindset. 

Success in this role will result in maintaining a valuable, timely, and consistent Community experience for our users, with an emphasis on strategic community growth. This inidual will play a key role in helping the team move the needle on all of our community’s key performance metrics and will take on new work as we scale and continue to increase case deflections and self-service for the business, while nurturing and growing our experts program.

In this role, you’ll get to:

• Complete daily moderation efforts on a variety of communities on a daily basis (no day is the same!) while maintaining excellence for our customers.

• Day-to-day responsibilities include moderation, support, content updates and management, program and project support, reporting and auditing community performance

• Integrate and utilize AI tools and technologies to enhance community engagement, support, and management 

• Partner with various stakeholders across the business to achieve project outcomes

• Identification and nurturing of external subject matter experts in the HubSpot network who can effectively share their knowledge and respond to specific questions, and ultimately support in growing our Champions program.

• Own escalations that cannot be supported in the community e.g. host-only tasks, service frustrations and product errors.

• Drive progress on initiatives of varying scale and impact, including managing elements like communication, stakeholders, and enrollment.

• Provide recommendations for continuous improvement.

We are looking for people who:

• Are driven to quickly develop any skills necessary, both technical and non-technical, to problem-solve issues with the HubSpot product, processes, or services.

• Can build and maintain relationships, manage expectations and identify roadblocks that require escalation and dealing with product/service feedback.

• Have excellent communication skills, both written and verbal, and the ability to be proactive and think ahead

• Demonstrate leadership qualities and a self-starter mentality, proactively aligning community programs with key business objectives.

• Excel in change management, leveraging strong organizational skills to execute complex initiatives and guide stakeholders through new processes and priorities.

• Are driven by curiosity and an affinity for problem-solving and can always find ways to add new value.

• Are resourceful and excel in working cross-functionally with other teams across different offices as needed.

• Adapt quickly to changing priorities and excellent at time management, organization, and the ability to focus on multiple things, while consistently meeting deadlines.

• Solution-focused and comfortable with ambiguity

• Want to learn - community management skills can be learned - a good attitude, work ethic, proactive nature, attention to detail, and growth mindset are far more important.

• Are humble, adaptable, easy-going, team-players, GSD-mindset, SFTC, and creative.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$54,000—$81,000 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers

• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

HCSS Human Resources Associate Recruiter (Contract, Non-Benefit Bearing)

Location: TX-Galveston

Job Description: 

Provides general support for human resources related to operations in Talent Acquisition. Communicates and provides guidance on Talent Acquisition initiatives, and programs to customers.  Conducts daily recruitment activities and metrics review. Support the recruitment process with advertising, branding, marketing, social media strategy, sourcing for candidates, interview scheduling, job fair management, data visualization, and process improvement.

EDUCATION & EXPERIENCE

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent experience

Preferred Qualifications:

Recent HR experience. Taleo Applicant Tracking System, HCM.

ESSENTIAL JOB FUNCTIONS

• Create and monitor job postings for department hiring managers.
• Utilizes the knowledge of recruitment tools and ATS to support department needs and conduct recruitment audits as required.
• Evaluate innovative approaches to job-specific interviews. Develop and revise screening questions for operations areas as needed.
• Monitor handoff between recruitment and onboarding.
• Contact applicants to provide/obtain additional information as needed.
• Provide job search, resume review and revision, counseling, and job fairs for assigned areas.
• Initiate searches on hard-to-fill positions through networking and, use of LinkedIn and Indeed.
• Organize sourcing points, leads, and professional organization for candidate pool.
• Participates in job fairs to be a visible provider of UTMB services.
• Provides guidance to customers.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES

•         Developing HR professional.  

•         Basic knowledge of Human Resources and employment law.  

•         Developing partnership and general understanding of the customer’s business and current issues.  

•         Strong communication skills, both oral and written.  

•         Developing presentation and facilitation skills.  

•         Moderate analytical and problem-solving skills.  

•         Competent use of personal computers and general office applications, including Word, Excel, PowerPoint, and Microsoft Outlook.  

•         Demonstrated initiative in developing leadership and supervision skills.  

•         Ability to multi-task and prioritize work.

•         Strong communication skills, both written and oral.

•         Ability to deal with difficult customers to gain consensus

•         Strong analytical skills including understanding of recruitment metrics, problem-solving skills, and ability to provide options for daily recruitment                challenges.

•         Ability to manage multiple projects and prioritize work.

Salary Range:

 Work Schedule:

Partial remote, onsite as needed. Monday through Friday, 8am to 5pm and as needed on occasion. 

WORKING ENVIRONMENT/EQUIPMENT

Standard office environment, and standard office equipment.

JOB DESCRIPTION

Provides general support for human resources related to operations in Talent Acquisition. Communicates and provides guidance on Talent Acquisition initiatives, and programs to customers.  Conducts daily recruitment activities and metrics review. Support the recruitment process with advertising, branding, marketing, social media strategy, sourcing for candidates, interview scheduling, job fair management, data visualization, and process improvement.

EDUCATION & EXPERIENCE

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent experience

Preferred Qualifications:

Recent HR experience. Taleo Applicant Tracking System, HCM.

ESSENTIAL JOB FUNCTIONS

• Create and monitor job postings for department hiring managers.
• Utilizes the knowledge of recruitment tools and ATS to support department needs and conduct recruitment audits as required.
• Evaluate innovative approaches to job-specific interviews. Develop and revise screening questions for operations areas as needed.
• Monitor handoff between recruitment and onboarding.
• Contact applicants to provide/obtain additional information as needed.
• Provide job search, resume review and revision, counseling, and job fairs for assigned areas.
• Initiate searches on hard-to-fill positions through networking and, use of LinkedIn and Indeed.
• Organize sourcing points, leads, and professional organization for candidate pool.
• Participates in job fairs to be a visible provider of UTMB services.
• Provides guidance to customers.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES

•         Developing HR professional.  

•         Basic knowledge of Human Resources and employment law.  

•         Developing partnership and general understanding of the customer’s business and current issues.  

•         Strong communication skills, both oral and written.  

•         Developing presentation and facilitation skills.  

•         Moderate analytical and problem-solving skills.  

•         Competent use of personal computers and general office applications, including Word, Excel, PowerPoint, and Microsoft Outlook.  

•         Demonstrated initiative in developing leadership and supervision skills.  

•         Ability to multi-task and prioritize work.

•         Strong communication skills, both written and oral.

•         Ability to deal with difficult customers to gain consensus

•         Strong analytical skills including understanding of recruitment metrics, problem-solving skills, and ability to provide options for daily recruitment                challenges.

•         Ability to manage multiple projects and prioritize work.

Salary Range:

 Work Schedule:

Partial remote, onsite as needed. Monday through Friday, 8am to 5pm and as needed on occasion. 

WORKING ENVIRONMENT/EQUIPMENT

Standard office environment, and standard office equipment.

Customer Support Tactical Team Specialist (Placerville, CA)

Job Description: 

Location:  

Placerville, CA, US, 95667

Workplace Environment:  Hybrid

Company:  AmeriGas Propane, Inc.

Requisition Number: 28067 

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Posting

Job Summary (Purpose):

Key Characteristics:

Duties and Responsibilities:

Knowledge, Skills and Abilities:

Education and Experience Required:

Preferred Experien****ce:

Working conditions:

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The hourly pay for this position ranges from $25.00 to $31.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. 

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.  The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Title: Administrative Assistant - Portfolio Insights

Location: IL-North Chicago

Function: Corporate

Job Type: Full-time

Job ID: R00136784

Job Description:

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Join AbbVie’s Portfolio Insights team as an administrative assistant providing essential support to a dynamic team of senior scientific and business professionals.

The Portfolio Insights team is essential to managing AbbVie’s growing portfolio of innovative medicines and aesthetic products. The team guides senior leaders across R&D, Commercial, Strategy and BD to make data-driven decisions that will ultimately bring forward innovative medicines and life-changing products to people worldwide.

The Administrative Assistant will be a close partner to the Head of Portfolio Insights in helping to shape cross-functional portfolio decisions and manage organization-wide processes.

Responsibilities:

1. Administrative Support: Deliver comprehensive administrative assistance to the Head of Portfolio Insights, ensuring seamless operations.
2. Calendar and Travel Management: Efficiently manage complex calendars and coordinate travel arrangements.
3. Problem Solving: Proactively identify and resolve scheduling conflicts and other administrative challenges.
4. Meeting and Interaction Scheduling: Coordinate meetings and preparation for key cross-functional governance processes within AbbVie.
5. Team Administration: Organize team meetings, training sessions, and other functions to facilitate team collaboration and development.
6. Cross-Administrative Collaboration: Partner effectively with other administrative professionals to share best practices, provide backup support, and ensure smooth coordination across executives and teams.
7. Onboarding Support: Coordinate office setups and onboarding processes for new employees.
8. Confidential Information Handling: Consistently manage confidential or business-sensitive information with discretion.
9. Procedure Adherence: Follow company purchasing and other established corporate procedures.
10. Availability: Maintain consistent presence and responsiveness during standard business hours to provide timely support to leaders and co-support executives.
11. Technology Utilization: Employ intermediate to advanced skills in Microsoft Office Suite and other business-specific software tools.

Qualifications

• High School diploma or equivalent required. Some college preferred.
• 1+ years previous administrative experience or equivalent.
• Basic to intermediate knowledge of Microsoft Office Suite, Delta View, Adobe Acrobat, Visio or OrgPlus, and Lotus Notes or Outlook and understanding of business processes and requirements
• THIS POSITION IS A HYBRID OPPORTUNITY REQUIRING AT MINIMUM THREE (3) DAYS ONSITE IN OUR NORTH CHICAGO, IL OFFICES.
• Travel 10-15%.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Inidual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

Recruitment Fraud Alert

We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:

• AbbVie will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.
• If you suspect you have received a fraudulent offer or communication claiming to be from AbbVie, please do not respond, open any attachments, or click on any hyperlinks.

If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.

Protect yourself by verifying job offers and communications. Your safety is important to us.

Salary: $23 - $41.5

Title: HR Onboarding Specialist

Location: AR-Bentonville

Job Description: **DESCRIPTION**

Premium Retail Services is seeking a detail-oriented and proactive Onboarding Specialist to guide new smartphone sales representatives through the onboarding and training process for in-store roles at Walmart locations. This position is instrumental in ensuring that new hires are set up for success from day one by supporting them through key onboarding milestones, including compliance documentation and initial training modules.

The Onboarding Specialist will work in a hybrid capacity, collaborating with managers, trainers, and sales staff to ensure all onboarding requirements are completed efficiently and accurately.

RESPONSIBILITIES

What will you do?

• Guide new hires through the 5-step onboarding process from start to finish.

• Assist employees in completing two required online training assignments.

• Set up and provide support for new hire email accounts and system logins.

• Ensure new hires have access to and understand how to use payroll systems.

• Maintain clear, professional communication with new hires and managers via email and virtual meetings.

• Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness.

• Follow established processes and meet reasonable deadlines for each step of onboarding.

• Adapt to possible time zone assignments, which may influence working hours.

QUALIFICATIONS

If you meet these qualifications, we’d love to meet you:

• High school diploma or equivalent required; additional education a plus.

• Prior experience in onboarding, HR support, training, or administrative roles preferred.

• Strong organizational skills with the ability to manage multiple onboarding tasks at once.

• Proficiency in using spreadsheets (Excel or Google Sheets).

• Professional written and verbal communication skills.

• Ability to work independently and follow structured processes.

• Tech-savvy and comfortable with remote work tools.

What’s in it for you?

• This is a hybrid position, and all necessary equipment will be provided by the company.

• Opportunity to play a key role in helping new employees succeed.

• Supportive team environment with room for growth.

• Paid training provided.

• Hourly pay rate: $17.00

ABOUT US

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Marketing

Salary Range: $17.00 - $17.00

Company: Premium Retail Services, LLC

Req ID: 16982

Title: Sr. Technical Account Manager

Location: Virginia Texas Colorado Maryland

time type: Full time

job requisition id: R13168

Job Description:

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: 

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Company Overview

At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

• Build and enhance our proven security platform
• Blend innovation and speed in a constantly evolving cloud architecture
• Analyze new threats and offer deep insight through data-driven intel
• Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role

The role of the Technical Account Manager is to work with your customers so that they realize the full value of the products and services they have purchased from Proofpoint, ultimately maximizing renewals and add-on transactions. This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience.

*This position requires U.S. citizenship due to the nature of the accounts supported.*

Your day-to-day

• Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers with little direction.
• Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed.
• Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers.
• Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items.
• Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action.
• Develop deep understanding of customer’s business and operational needs.
• Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management.
• Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions.
• Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs.
• Identify and prioritize short-term and long-term goals.
• Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team.
• Plan, document, and identify risks and challenges for production changes that span multiple services or technologies.
• Requires little supervision on assigned tasks.
• Works independently on routine tasks.
• Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints.
• Uses independent judgment within broad parameters.
• Designs and implements solutions to complex problems with minimum supervision.

What you bring to the team

• 8 years of industry experience in a client/professional services, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
• 2+ years experience managing strategic/top accounts
• Knowledge of data communication concepts and technologies, specifically email and networking
• Knowledge of Linux, SMTP, and MySQL
• Working knowledge of Windows, Active Directory, and Microsoft Exchange
• Very strong customer service and excellent written and oral communication skills
• A history of successfully leading and directing technical staff through crisis situations
• Adaptable and willing to learn new technologies
• Knowledge of project management and strong time management skills
• Ability to effectively work in a team environment as well as independently
• Ability to develop relationships across multiple organizational boundaries including Support, Operations, and Engineering
• Work with the relevant technical teams to proactively handle customer configurations and recommend customer environment upgrades and add-ons
• Desire and ability to coach and mentor your peers to help improve their technical knowledge, project management skills, and customer management skills
• U.S. citizenship is required for this role.
• Experience supporting U.S. federal, state, or public-sector customers is strongly preferred.

As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint’s amazing culture!

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Career success on your terms

• Flexible work environment

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

 Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from iniduals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the inidual candidate. The range provided may represent a candidate range and may not reflect the full range for an inidual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 119,630.00 - 187,990.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 99,330.00 - 156,090.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 89,390.00 - 140,470.00 USD

Title: Leave of Absence Specialist

Location: US

Job Description: At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and erse communities around the globe.

How Will You Make An Impact?

The Leave of Absence Specialist is responsible for overseeing and tracking all aspects of employee leave programs, including FMLA, short-term and long-term disability. This role ensures compliance with federal and state employment laws and provides exemplary customer service to employees, managers, and HR business partners.

Location:

This role will be based on-site (hybrid structure) at our Florence, KY facility, OR can be based 100% remote anywhere in the U.S. as a secondary option.

Shift:

This role requires flexible working hours in the Eastern Timezone.

What Will You Do?

• Oversee all leave of absence requests, including continuous FMLA, short-term disability, long-term disability, and other applicable leave programs. Ensure compliance with all relevant federal, state, and local regulations.

• Receive, review, and track leave requests, ensuring complete and accurate documentation, from the employee’s initial notice of the need for leave to return to work. Manage time entry for all continuous leave requests to ensure pay accuracy.  

• Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.

• Serve as the primary point of contact for managers, employees and HR regarding leave of absence questions. Provide clear and concise information about leave policies and procedures.

• Work closely with HR colleagues, payroll, and managers to coordinate leave administration and ensure a smooth transition for employees on leave and upon their return.

• Maintain up-to-date knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.

• Identify opportunities to improve leave administration processes and recommend solutions.

• May perform other duties and responsibilities as assigned.

How Will You Get Here?

Education:

• Bachelor's degree in Human Resources, Business Administration, or related field.

Experience:

• 3+ years of experience in leave administration.

• Experience with the Workday HCM system is preferred.

• Or an equivalent combination of education, experience, and/or training.

Knowledge, Skills, Abilities:

• Candidate must possess strong organizational and interpersonal skills with the ability to prioritize and manage multiple projects at once.

• Strong knowledge of federal and state employment laws related to leave of absence.

• Maintain strict confidentiality of all employee leave information.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to operate a personal computer including using a Windows based operating system and related Excel software.

• Ability to read and comprehend simple instructions, short correspondence, and memos.

Benefits You Will Receive While Working With Jabil:

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options

• 401K match

• Employee Stock Purchase Plan

• Paid Time Off

• Tuition Reimbursement

• Life, AD&D, and Disability Insurance

• Commuter Benefits

• Employee Assistance Program

• Pet Insurance

• Adoption Assistance

• Annual Merit Increases

• Community Volunteer Opportunities

The pay range for this role is $65,500 - $117,900. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: January 31, 2026.

As part of the total rewards package, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2026, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Title: Account Management Associate

Location: NY-Rochester

Office, Clerical & Administrative

$ 19 - $ 21 / Hour

Contract/Temporary

Job Description:

Adecco is recruiting for an Account Management Associate to support contract administration, billing processes, and customer account management for a leading technology services organization!

Pay Rate: $19-21/hr

Job Type: Contract to hire

Job Site: Rochester, NY | Hybrid

Position Overview

Key responsibilities include managing service entitlements, processing billing for service agreements, maintaining account information, preparing renewal quotes, posting invoices, managing credit disputes, and handling customer inquiries. The role also involves outreach to customers whose service coverage has lapsed.

Daily Activities:

• Respond to customer calls and inquiries

• Update accounts and maintain install base information

• Prepare and process contract renewal quotes and invoices

• ERP invoice posting

• Action Time & Material work orders

• Manage credit disputes

• Conduct outbound customer outreach for service renewal opportunities

Qualifications:

• Strong systems knowledge and organizational abilities

• Excellent verbal and written communication

• Selling and customer service skills

• High proficiency in Microsoft Excel

• Ability to multitask and shift priorities quickly

• Strong attention to detail and commitment to quality

• Ability to work independently and as part of a team

Apply today through Adecco to get started!

Pay Details: $19.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their inidual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Ref: US_EN_99_025315_2478883

Title: Customer Advocacy Manager (Remote)

Job Description:

Location: Telecommute

Are you an expert in forging strong customer relationships and transforming positive experiences into powerful marketing assets? Our client, a major telecommunications company, is seeking a Customer Advocacy Manager to build, implement, and manage strategic advocacy programs. In this role, you will be the customer's internal advocate, proactively identifying powerful stories and collaborating with sales and marketing to develop compelling B2B case studies and content.

Responsibilities:

• Work closely with sales, marketing, and product to align advocacy program with business objectives.
• Proactively identify the advocates and stories that align with business goals, maintaining an advocate database.
• Cultivate customer trust, acting as their POC and internal advocate.
• Collaborate with marketing and sales teams to develop compelling customer story content.
• Consult on, design, implement, and manage customer advocacy programs that incentivize participation and recognize contributions.
• Track the performance of advocacy activities and provide insights on progress and impact.
• Coordinate and support customer advocate participation in marketing activities, including webinars, analyst events, brand campaigns, etc.
• Facilitate the sharing of positive experiences on social media.

Qualifications:

• Experience in a Customer Advocacy or Customer Reference program with direct experience developing B2B case studies in partnership with customers.
• Excellent communication and relationship-building skills with the ability to manage multiple projects and stakeholders in a large, matrixed organization.
• A solid understanding of technology and IT pain points.
• A solid understanding of B2B marketing communication fundamentals (channels, audience, content types, messaging) with a digital-first mindset.
• A willingness to take initiative and manage projects independently.
• Proficiency in project management tools and Google Suite Desired Skills:
• Experience building creative briefs.
• Experience in simplifying complex tech topics.
• Experience with Workfront.
• Experience with customer reference tools.

JOBID: 102025-113084

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. 

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Title: US Staffing Surety Underwriting Assistant

Location: Indianapolis, Indiana

Office, Clerical & Administrative

Ref: US_EN_99_027406_2477831

$ 27 / Hour

work_outlineContract/Temporary

Adecco is currently assisting a client in their search to fill a Underwriting Assistant located in Indianapolis IN(Hybrid role)

Underwriting Assistant

Indianapolis IN(Hybrid role)

Contract role

Pay Rate $27/HR.

Job Description

We are seeking a Surety Underwriting Assistant with exceptional customer service skills to provide administrative and underwriting support within our National Bond Center. This role involves significant phone communication with agents, clients, and underwriters nationwide. Responsibilities include assisting with new bond transactions, endorsements, managing supporting underwriting information, updating agency details, and performing general office administrative tasks as needed.

Key Responsibilities

Provide support to agents regarding our online Surety Agency portal and process Surety business through bond and data entry for the national organization.

Respond to internal and external customer inquiries, ensuring timely follow-up and customer satisfaction.

Prepare and execute new bonds, riders, and process renewals, cancellations, endorsements, and reinstatements.

Communicate effectively with Home Office and field underwriters, Territory Managers, attorneys, and Surety IT personnel.

Apply independent judgment to complete complex or specialized tasks within defined policies and procedures.

Retrieve and verify information using various systems, including billing/workflow and database systems.

Assist with billing, premium, and commission discrepancies as needed.

Participate in process improvement initiatives by sharing ideas and seeking innovative solutions.

Perform general administrative tasks such as data entry, document preparation, electronic filing, and clerical support.

Other projects as assigned.

Qualifications & Skills

Strong communication skills (verbal and written) with a customer-focused approach.

Ability to multi-task and manage priorities in a fast-paced environment.

High level of dependability and attention to detail.

Proficiency in data entry and working with internal systems.

Experience in clerical or administrative roles; surety or insurance experience is a plus.

Working hours 8:00 PM -5:00 AM Monday to Friday. Apply Today to be considered for this Underwriting Assistant job and any other positions with Adecco

Pay Details: $27.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their inidual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

Job Description: Customer Support Tactical Team Specialist (Jacksonville, FL)

Location:  Jacksonville, FL, US, 32217

Workplace Environment:  Hybrid

Company:  AmeriGas Propane, Inc.

Requisition Number: 28071 

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Posting

Job Summary (Purpose):

Key Characteristics:

Duties and Responsibilities:

Knowledge, Skills and Abilities:

Education and Experience Required:

Preferred Experien****ce:

Working conditions:

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Title: Insurance Service Manager

Location: Austin, Texas, United States

Type: Full-time

Workplace: Hybrid 

Job Description:

About Roamly

Roamly is a leader in the Insurtech space, dedicated to providing seamless and innovative insurance solutions. Our service team is the backbone of our customer experience, ensuring our users feel supported, valued, and understood. We are looking for a dynamic and experienced Service Manager to lead our team, drive customer retention, and build a best-in-class service operation.

About the Role

The Service Manager is responsible for leading, coaching, and managing Roamly’s customer service and retention team. This role is critical to our success, requiring a hands-on leader who can drive performance in a fast-paced call center environment. You will oversee a hybrid team of approximately 12 associates, comprising both in-office and remote staff. The ideal candidate is a metrics-driven problem solver with a passion for employee development and process improvement.

Key Responsibilities

Team Leadership & Development:

• Utilize technology automation tools and A.I. to create efficiencies throughout workflows while up-skilling the team 

• Lead, mentor, and motivate a team of service and retention specialists, fostering a positive, high-performance culture.

• Conduct regular 1:1 coaching sessions, performance reviews, and call/ticket quality assurance (QA) to ensure adherence to service standards.

• Develop and implement training programs for new hires and continuous education for existing team members.

Operational & Performance Management:

• Oversee all day-to-day operations of the service team, managing inbound/outbound calls, emails, and chat queues.

• Own and manage all team schedules, ensuring appropriate staffing levels (SLA) and adherence.

• Define, track, and report on key performance indicators (KPIs) such as customer satisfaction (CSAT), net promoter score (NPS), first-call resolution (FCR), and retention rates.

• Foster a positive work environment and culture

Process Improvement & Strategy:

Requirements

Required Qualifications:

Preferred Qualifications:

• Proactively identify inefficiencies in existing workflows and create new processes to improve team productivity and the customer experience.

• Analyze service and retention trends to provide actionable insights and feedback to leadership and cross-functional partners (e.g., Product, Underwriting).

• Serve as the primary point of contact for escalated customer issues, resolving complex problems with empathy and efficiency.

• Location: Must be based in the Austin, TX metro area and able to work in a hybrid model (3 days in-office, 2 days remote).

• Industry Experience: Deep knowledge of the Property & Casualty (P&C) insurance industry is required.

• Management Experience: A minimum of 3 years of direct management experience leading customer service and/or retention teams in a call center environment.

• Leadership Skills: Proven track record of coaching and developing employees, with experience managing both in-person and remote team members.

• Operational Skills: Strong experience with employee scheduling, workforce management (WFM), and managing team performance against strict KPIs.

• Process Oriented: Demonstrated ability to analyze workflows, create documentation, and implement process improvements from the ground up.
• • Licensure: Active P&C insurance license is strongly preferred.

  • Technical Skills: Hands-on experience with modern service and insurance platforms.
  • • Google: Gemini AI
    • CRM/Service: Zendesk
    • Data/BI: Tableau

  • Insurance Platforms: Bolt or similar policy/agency management systems

  • Project Management: Experience leading or participating in cross-functional projects.

  • Education: Bachelor’s degree in Business, Management, or a related field.

Benefits

Why You'll Love Working Here:

• Growth Opportunity: Join a company in its early stages and help build its foundation for success.
• Competitive Compensation: Receive a competitive salary with the potential for additional variable pay.
• Comprehensive Benefits: We offer a full health and welfare benefits package, a 401(k) match, and flexible Paid Time Off.
• Fun Office Atmosphere: Lively office, stocked with endless snacks, regular Happy Hours, catered lunches, and team building events.
• Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.

Compensation & Schedule:

• Base Salary: The salary for this position is between $90,000 and $130,000, depending on experience, with the potential to earn additional annual variable pay.
• Schedule: This is a full-time, hybrid position, requiring you to be in the office three days a week and work remotely two days a week.

Title: Représentant Expérience Client (Technique) | Customer Suppport Rep (Technical)

Location: Montreal QC CA

Type: Full-time

Workplace: Fully remote

Job Description:

Description

This position combines customer service and level 2 technical support. The incumbent will act as a technical expert for clients, providing remote troubleshooting, system configuration, data integration, and application support in a Windows environment.

Main responsibilities

• To provide assistance, information and support to customers regarding the company's products or services.
• Responding to requests, resolving problems and ensuring customer satisfaction through effective communication and problem-solving skills.
• Manage incoming calls, emails and requests via chat.
• Maintain accurate records of interactions with clients.
• Forward unresolved requests to designated services for further investigation (escalation).
• Contacting customers to respond to their requests or inform them of survey results, solutions, or planned corrections.
• Make periodic outbound calls to maintain relationships with clients and keep their information up to date in the CRM.
• Gather and examine all relevant information in order to assess the validity of the complaints and determine the causes and possible solutions.
• Provide training to customers on the company's products.
• Provide remote support to clients, covering both hardware and software aspects of the company's products.
• Perform regular maintenance as well as the installation and configuration of new equipment.
• Participate in the onboarding process for new clients, including needs analysis, software configuration, data handling and import, as well as integration training and support.
• Analyze and update customer data according to requests, using database scripts, file import/export (Excel/CSV) or other tools as needed.
• Participate in the drafting of specifications for applications or software.
• Be available to work outside normal hours to monitor and resolve critical incidents according to a predetermined on-call schedule.
• Perform any other related tasks.

Skills / Requirements

• Excellent communication skills, empathy, and the ability to navigate customer service platforms are essential, as customer service representatives act as the organization's first line of support.
• Strong analytical and problem-solving skills.
• Great attention to detail.
• Customer satisfaction orientation while taking the business context into account.
• Dynamism and proactivity / initiative.
• Excellent organizational skills, sense of priorities and ability to adapt to change.
• Bilingualism in French and English, both spoken and written.
• Excellent interpersonal and communication skills, both internally and with clients.
• Knowledge of IT support in a Windows environment is required, including (but not limited to) printer management and configuration, software configuration, and user management.

Qualifications

• Diploma of Vocational Studies (DEP) in computer support or any other equivalent secondary or college diploma.
• Minimum of two (2) years of experience in customer service in a call center environment and in application support.
• Minimum of one (1) year of experience in IT support in a Windows environment.
• Experience in the automotive parts (aftermarket) industry is an asset.
• Basic programming knowledge is an asset.

A hybrid role combining customer service delivery with technical application and IT support, including system configuration, remote troubleshooting, hardware management, and client training, while maintaining high standards of customer responsiveness and satisfaction.

Main responsibilities

• Provide assistance, information, and support to customers regarding the company’s products or services.
• Answer inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving.
• Handle incoming calls, emails, or chat inquiries.
• Maintain accurate records of customer interactions.
• Refer unresolved customer requests to designated departments for further investigation (escalation).
• Contact customers to respond to requests or to notify them of investigation results, solutions or any planned correction.
• Perform periodic outbound calls to maintain client relationships and keep client information up to date in the CRM.
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes and resolutions.
• Provide training to customers on the company’s products.
• Perform support interventions remotely with clients, covering both the hardware and software aspects of the company’s products.
• Perform regular maintenance and installation/configuration of new equipment.
• Participate in new client onboarding process including needs assessment, software configuration, data manipulation and import, training and onboarding support.
• Analyze and update client data as requested, via database scripts, file import/export (Excel/CSV) or other tools as required.
• Participate in writing specifications for applications or software.
• Be available to work outside of standard hours to monitor and resolve critical incidents during pre-determined on call schedules.
• Other related tasks.

Skills / Requirements

• Strong communication skills, empathy, and the ability to navigate customer service platforms are essential for success in this role, as Customer Service Representatives serve as the frontline of support for the organization.
• Strong analytical and problem-solving skills.
• Strong attention to detail.
• Focus on customer satisfaction, while keeping business context in perspective.
• Dynamic and proactive/demonstrates initiative.
• Excellent organizational skills, including a good sense of priority management and can easily adapt to change.
• Fluently bilingual in English and French, both spoken and written.
• Excellent interpersonal and communication skills, internally and with clients, are required.
• IT Support knowledge in a Windows environment mandatory.  This can include anything from, but not limited to, printer management and configuration, software configuration, and user management.

Qualifications:

• Professional education diploma in IT support or any other equivalent high school degree or college degree.
• Two (2) years of customer service experience in a call center and application support role.
• One (1) year of IT support experience in a Windows environment
• Experience in the automotive aftermarket industry, an asset.
• Basic programming knowledge an asset.

#Carrus

**Title:**Property Claims Service Consultant

Full-Time

Remote:Hybrid working

Job ID:85661

Job Description:

4-6 weeks of remote training.

• Hybrid working environment.
• 8:30am-5:00pm (AEST)
• Multiple positions available.

At Allianz Australia, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as erse as the world around us.

You'll be responsible for:

• Managing a national based portfolio of property claims and handling a high volume of inbound/outbound calls.
• Providing excellent customer service to our customers in a timely manner.
• Maintaining positive working relationships with external and internal stakeholders and providing the best possible outcomes for our customers.
• Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues.

About you:

• High level of Customer service experience, ideally within a claims environment.
• Insurance knowledge/background would be highly desirable.
• Ability to multi-task and work in a fast-paced environment.
• Excellent communication skills (both written and verbal)
• Confidence to learn, access and use different systems and software.
• Strong attention to detail.
• A team player attitude, with a focus on supporting and respecting others.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

What's on offer:

• Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Employee discounts on Allianz insurance products and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
• Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates ersity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Title: Engagement Specialist - REMOTE

Location: Oakland Park Florida

Category; Others

ID: R0433181

Job Description:

1299 E Commercial BlvdSte 202, Oakland Park, Florida, 33334-4806, United States of America

Engagement Specialist (with Care Coordination Responsibilities)

At DaVita IKC, engagement is everything. As an Engagement Specialist, you'll be the first point of contact for patients-onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey.

Please note: In this role, you will be responsible for both Care Coordinator and Engagement Specialist duties.

Location & Travel: Remote

• No nights/weekends

• Willing to travel for team meetings or in-person trainings

Position Details

• Full-Time, Monday-Friday schedule

• Daily start time flexible between 7:00-8:00 AM

• Home workspace must include a quiet, private space with high-speed internet

Responsibilities

Engagement Specialist Responsibilities

• Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments

• Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person

• Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate

• Maintain accurate documentation and communicate patient updates to the care team

• Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement

• Organize outreach efforts by urgency and importance to maximize patient impact

Care Coordinator Responsibilities

(May represent up to half of total role responsibilities)

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments

• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources

• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed

• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed

• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs

• Communicate directly with patients in a timely and professional manner

• Maintain accurate, complete, and confidential documentation

• Demonstrate exceptional two-way communication, both oral and written

• Act in alignment with DaVita's mission and values to deliver high-quality patient care

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's Degree preferred

• 2+ years professional experience in customer service, patient-facing, or telephonic outreach roles preferred

• Prior healthcare experience preferred

• Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

• Strong verbal and written communication skills, active listening, and motivational engagement techniques

• Highly organized, with excellent time management and follow-through

• Ability to work both autonomously and collaboratively with care team members

• Home workspace must provide a quiet, private environment with reliable high-speed internet