Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Work from home? Check!

Full autonomy. You bet!

Micro manage? Naaa ..ain't nobody got time for that.

Office hours: Monday through Friday, 9AM - 5PM Pacific Time (PDT UTC-8), this position

requires iniduals to be available for meetings and duties during this window.

What we’re looking for:

CreateApe is looking for a Business Development Manager to help our organization establish, grow, and drive new revenue growth. You will be responsible for establishing, managing the process, and closing business opportunities, while working closely with the Leadership team to identify new industries, sectors and potential clients.

This is an opportunity to make your mark to expand CreateApe’s client base and continue to grow the book of business. We believe working hard and smart goes hand-in-hand with a flexible and remote-friendly work schedule. At CreateApe, we want to have clients and projects that cultivate a culture of supportive learning and knowledge exchange between us and our clients. You can expect to stay on top of industry trends and tools and to constantly cultivate your skillset as a part of our team.

Responsibilities:

• Be proactive in creating lead generation through multi-channel selling (social media, email lists, cold calling, personal network, etc.)
• Research, identify and qualify incoming, emerging, and new leads
• Supporting the legal and contract process from review to signature
• Manage and engage with client stakeholders
• Represent CreateApe at conferences and meetups
• Have expert level communication skills and an eye for attention to detail
• Take initiative to developer creative, fun, and engaging ways to connect and reach out to prospective new clients
• Expertly represent CreateApe's value and capabilities in the context of client challenges
• Guide proposal development from defining approach and strategy, to crafting materials, including capability presentations, proposals, case studies
• Be commercially savvy, and leverage market insights to curate outbound strategies
• Maintain our CRM system (we use Hubspot) and business development resources in a timely manner
• Achieve revenue, margin, and profit targets within mutually agreed KPI’s

Qualifications:

• Over 5 years of experience in a creative agency environment where you are key to bringing in new business (e.g. Business Development Manager, Recruitment Consultants specializing in BD, etc.)
• An excitement to hunt for new business opportunities and have a sharp focus on your goals with a strong approach in how to reach them
• Demonstrable experience in strategic account management, business development, and relationship building
• A proven track record of developing and closing new business
• Excellent analytical, communication, and interpersonal skills
• Fluent in English (written and spoken)
• Passion, enthusiasm, excitement and the thirst to grow our business

Nice to have:

• Experience working with open source communities and attending events/conferences
• Working knowledge of the services/technologies we use and the ability to explain them to non-engineering folk (UX/UI, Research,React, PHP, NodeJS, GraphQL, etc)
• A bachelor or master’s level degree in engineering, business, or other related areas of study

The Director of Social and Community Marketing is responsible for the ideation, planning, and execution of the vision for all social media and community strategies to help drive customer acquisition, brand culture awareness, engagement, and retention. Working cross-functionally across teams such as marketing, customer success, and operations you will contribute an in-depth understanding of the social media landscape and community-building best practices.

A key position within the marketing team, the Director of Social Media and Community will report to the CMO. You are a thought leader who can merge digital, cultural, and social trends with analytics into a strategic vision and lead a team to execute it. You love building and nurturing lasting digital communities and creating unique and memorable experiences for our community of marketing agencies. You have a strong work ethic and thrive in a fast-paced, ever-changing environment.

🇨🇦 The position is 100% remote only for those who are authorized to work in Canada.

What You'll Do

• Lead, develop, and mentor the social media and community team with a focus on KPI alignment (including revenue) for all community building and social media activities

• Build organic social channels focusing on best-in-class community management and discovering new ways to grow the community through online and on-site events

• Work with customer success and other internal stakeholders to position AgencyAnalytics as the steward of the community for marketing agencies

• Bring innovative ideas from development through execution of social and digital campaigns, maintaining consistency across all platforms 

• Architect and manage the development of the brand’s social calendar, translating high-level marketing strategy and messaging into relevant weekly and daily content

• Track and measure impact of all events and marketing tactics and maintain a balanced budget for the community events program

• Oversee social strategy and content curation for all key marketing activities

• Drive accelerated growth and custom acquisition on existing social media channels and oversee new platform launch strategies 

• Utilize social analytics platforms and survey the competitive landscape to share insights and trends to create data-driven content

• Work across departments to ensure that the social and community strategy is aligned with brand priorities and company goals

• Manage monthly and quarterly analytics reporting process, provide insights, recommendations, and track against KPIs

Job requirements

• 5+ years of relevant work experience in social media marketing agencies or related role including direct experience operating high-growth social media accounts, ideally in the marketing or B2B saas industries
• 3+ years managing a team, overseeing multiple social platforms, and collaborating across matrixed organizations to achieve desired end results

• 3+ years of experience in building and nurturing an online community around a brand

• Experience in paid social media and cross promotions across paid social and organic social for customer acquisition plays

• Experience in creating process funnels for things like timely engagement duty, customer service, and crisis management on social media and community platforms

• Experience in events marketing

• Demonstrated ability to formulate strategy, interpret analytics, and communicate results

• Experience with influencer marketing and/or managing an influencer marketing agency

• Excellent communication skills, both written and verbal. Effective storyteller

• Fluency in all major social platforms (Instagram, Facebook, TikTok, Twitter, YouTube & Pinterest) and passion for utilizing and optimizing their features expertise in running organic social media campaigns across multiple channels

• Demonstrated understanding of social media platforms, their unique audiences, and how to use them to maximize branding and marketing efforts

• In-depth knowledge and understanding of online community platforms and best practices, with a passion for staying current on communications, social and content marketing trends. 

• Record of superior attention to detail and organizational skills with the ability to deliver high-quality work, multi-task, and manage deadlines

Job Benefits

• Profit-sharing, distributed quarterly

• Frequent promotions

• 4 weeks vacation and paid sick days

• Happy Hour once a month

• Extended health benefits

• Continued education allowance

• Annual fitness allowance

• Work from anywhere in the world

• Join a profitable, product-focused, & customer-oriented company

**Create customer value and enable growth.

We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for browsing shoppers by publishing engaging content online. We are on a mission to inspire people from all over the world (60M today) through a more sustainable discovery experience. We guide our customers, leading retailers such as Mattel, IKEA, Home Depot, Lenovo, and Williams Sonoma, through the print transition and provide the personalized service they deserve, which has earned us their trust and loyalty. As a result, we have more than 1900 passionate customers and advocates worldwide.

At Publitas, we're looking to add a customer-focused and experienced Customer Support Team Lead to provide leadership and direction to the Support team. You will drive customer satisfaction and help us deliver world-class customer service!

**Responsibilities:

• You will oversee a team of 3 customer service representatives working from various time zones.
• Manage, inspire, and coach the customer support team striving to give our customers the best experience.
• Participate operationally in the team, supporting with customer inquiries and case management.
• Serve as the primary escalation point for support questions or issues.
• Help define and manage Customer Support OKRs and KPIs that align with the wider company vision.
• Take ownership of team results, and provide daily leadership to achieve department targets. (Ensure Team SLA targets are met and that Customer Effort Survey scores remain high.)
• Facilitate team sessions and meetings.
• Analyze existing processes and ways of working, implement change where necessary, and ensure that the team adopts best-in-practice processes and procedures.
• Monitor the caseload distribution and promote accountability within the team.
• Understand all processes and actively assist with ticket management whenever required.
• Knowing the product inside and out and being up to date with the product features and development.

**Requirements

• You are highly fluent in English, both written and verbal.
• You are fluent in a second language, preferably German, French, Dutch, or Spanish.
• You have excellent communication and analytical skills.
• You are in the EU time zone or prepared to work those business hours.
• Previous experience in Customer Support SaaS and leading teams of remote agents in different locations and time zones.
• Experience dealing with businesses (B2B) - Enterprise customers/accounts.
• Able to manage customer expectations based on different customer tiers.
• Able to manage escalations and have strong problem-solving skills.
• Experience in process review and improvement.
• Previous and proven experience communicating with customers (email and phone).
• Experience/background in 1st line technical support and troubleshooting.
• Familiarity with Google Analytics, knowing how to create a property and what it can track.
• The ability to work fully remote. Be autonomous and take ownership of your work.

**Bonus:

• Has good understanding and knowledge of Customer Support SaaS KPI metrics to monitor team performance and capacity.

**If you’ve been reading this far, chances are high you're a bit like us:

• You desire to do things better and to improve the world around you.
• You believe that results and impact matter more than hours spent.
• You’re self-driven, and you love the fact that Publitas operates through values & habits such as:
• Honesty
• Respect
• Passion
• Generosity
• Excellence
• Curiosity

**What can you expect from us?

• €29.200 - €56.650 gross salary per year.
• 25 vacation days per year and your National Holidays off.
• A contract of indefinite duration.
• Work from anywhere you desire.
• A monthly shared office space/co-working allowance.
• A one-time home office setup stipend.
• A top-of-the-line MacBook.
• Monthly wellness allowance to stay healthy while working remotely.
• Annual retreats in some of the greatest cities in the world.
• Free books in Kindle and Audible store.
• We'll challenge and support each other through 1-1 sessions to get the most out of your and our potential.

_We promise to get rid of everything that stands in your way so you can create your best work. If this sounds like your kind of place, it’s time to get in touch.

Please feel free to contact our Recruitment Team at [email protected] if you have any questions.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Hi there,

My name’s Hannah, and I’m Operations Manager at Course Concierge. We’re an online course publishing house for influential YouTubers. 

Check us out here: https://courseconcierge.com/ 

Responding to emails isn’t simply about helping customers reset their passwords. It might get personal. 

Someone might write in telling you they’ve just experienced the death of a loved one and need time before completing a course. Or that they’re in financial trouble and can’t join just yet. 

Here are a few ways we think about support…

- Empower support team members. We use templates, yes. And we have guidelines. But we grant support members discretion to make exceptions where they see fit. We abhor a ‘computer says no’ (https://www.youtube.com/watch?v=0n_Ty_72Qds) approach to customer service that comes with cast-iron rules from on high.

- Customer support isn’t primarily about efficiency. It’s not something to be gotten done. Inbox zero, while blissful to achieve, isn’t the overriding objective. A personal touch goes further than you know.

- Inspiring action in course members. Our customers have signed up to learn something. Whether it be guitar, woodworking, or rock climbing, we seek to encourage customers to follow through and get the most from their investment.

- In a lot of companies, we’ve observed, support tends to become an island off the coast of the rest of the company. The wider team doesn’t interact much with support, and there’s often a breakdown of respect and quality. This is a deeply discouraging trend, and we endeavor to keep customer experience at the heart of what we do.

- Look at monthly reporting stats, but do not obsess over them. Mindless fixation on % customer satisfaction is not always helpful.

- No sales gimmicks. You won’t awkwardly be having to navigate emails about hidden subscription fees, bad user experience intended to make refunds harder, or any other such dark art. Honest marketing only.

*

You will be managing customer support on behalf of our clients. This means managing inboxes across a erse (and growing) range of fields, and more daily variety than any ordinary support role.

Our clients have intimately personal brands, and we take huge pride in our customer experience standards.

We’re presently looking for two people…

One person who can steadfastly manage customer support; holding down the fort.

Another who can be a helping hand in HelpScout, but who in time we’d like to advance to becoming an assistant producer. (Perhaps someone ambitious starting out wanting to go places.)

You will need great attention to detail in writing. We’re a small team, and in either role we’d like to get your help proofreading course content, quality assuring signup flows and members’ areas, and compiling testimonial notes for clients.

Both roles will be part-time to begin.

We’re entirely remote and (preferably) seeking two people able to cover North American working hours (where the majority of customers are).

We will very occasionally (every few months) ask you to cover a weekend when we have a new course launch – with days off the following week to make up for it.

To apply…

Simply write to [email protected] with a note on why you’d be a great fit, with quick mention in your subject line which of the two roles you’d like to apply for.

We have a no résumé policy – we just want to pick out the two best, most thoughtful and enthusiastic cover notes.

There’s no deadline, but those who apply sooner are at an advantage. We want to start onboarding right away, so please apply before December 8th. (Those that apply sooner are at an advantage.)

We won’t be able to get back to everyone; we can only plead forgiveness that we’re busy tending to customers. But for those we’d like to explore the possibility with, we’ll aim to get back within a week of your writing. (If you haven’t heard from us by then, please assume on this occasion you haven’t been selected for an interview.)

Thank you for reading. If you’re on the fence about applying: please do.

Best of luck, and we look forward to hearing from you!

Hannah

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

**Why this role exists

Reporting to the CEO, this role will own all organic marketing channels to help Magic hit its goal of becoming the go-to platform for helping SMBs scale their businesses through delegation. You will manage and improve our content marketing and organic social media channels, while working closely with leadership to increase brand awareness through speaking engagements, conference promotion and other organic initiatives.

Outcomes

• You will own our organic marketing function, including content creation and content marketing, social media management across all active channels, PR, and in-person organic channels like conferences and speaking engagements.
• You will audit and overhaul our SEO strategy, from website pages to blog posts and backlinks
• You will ensure a consistent brand experience across all organic marketing channels.
• You will find underutilized, non-paid channels to build up a brand presence and drive engagement.
• You will create a referral program that impacts attraction + retention of our ‘best client’.

In the first 30-days

• You will audit our existing organic marketing function and highlight what could be improved in the next quarter, and next year.
• You will audit our organic social media presence and create a plan for the next few quarters to improve experience and engagement in a measurable way.
• You will do a deep e to understand our ‘Teams’ product and suggest ways we can use non-paid “organic” channels to drive qualified leads

In the first 90-days

• You will work with the content and creative teams to overhaul all organic marketing collateral to highlight the ‘magic difference’ and ensure best practices including CTA, on-page SEO, blog content etc.
• You will take over the content marketing team and define a strategy that produces quantifiable results
• You will work to get our CEO speaking at conferences and interviewed by media outlets, podcasts, and other channels with complimentary audiences. You will then build this into a system that is repeatable and measurable.
• You will work with the paid acquisition and sales team to hone Magic’s brand voice and ensure continuity across all channels.

Requirements

• You have at least 5 years of progressive marketing experience
• You have worked with B2B brands and fast-scaling startups
• You have a deep understanding of all types of organic marketing, from content, to PR, to conferences and partnerships

We are AboutHire, a fast-growing startup, creating a video-interviewing platform.

We are looking for a strategic partner for the CEO to help build an exceptional company culture and drive outstanding company execution. Together, you will define and optimize the company’s operating rhythm. You’ll be the CEO’s right hand—from taking on strategic GTM projects to helping create unique leadership programs that make the company a better place to work.

**What you’ll do at the company:

• As Executive Assistant to the CEO, you will be responsible for supporting and leading a range of strategic initiatives, all critical to sustaining, scaling and growing our business. You will serve as a proxy to the CEO on important company decisions by making time, information, and decision processes more effective across the company.
• In this fast-paced and agile role, you will have the opportunity to collaborate closely with the CEO on a day to day basis depending on what the needs of the business are each month, each week, and even each day.
• Given the stage of the company, this role is more about taking on important projects or tasks that the CEO would otherwise have to own and less about being a liaison between the CEO and the team. Each quarter, you will own a set of strategic initiatives to drive forward based on business needs and your own development goals.

**

• Fast and sound decision maker. Analytical enough to break down ambiguous problems, scrappy enough to get the info and orient themselves around any problem, wise enough to know what matters most and make a good decision despite lack of domain expertise.
• Strong storyteller and communicator. Able to communicate at the right altitude with board members, executives, leaders and ICs. Is off-the-charts at creating presentations that synthesize a lot of research/info into a cohesive and simple story. It’s a pleasure to read short form (e.g. email) and long form docs (e.g. strategy) written by you.
• Solid project management skills. Is able to create order out of chaos. Is energized by ambiguity and can create structure in a dynamic, fast-paced environment. Stays organized and doesn’t drop balls.
• Influential leader. Great at collaborating with and influencing leaders across the org. Able to give direct feedback and hold people accountable without being destructive. Can lead large projects with nearly the same urgency and speed as the CEO.
• Obsessed with culture. Views everything through the lens of culture and community and constantly has ideas for how to elevate our culture. Can come up with a great opening ice breaker or help design a new manager training because they can translate HR and business goals into creative ideas that energize people.
• A systems thinker. Observes raw data in the form of behavior and actions across the company and identifies how to systematically improve workflows to drive efficiency and quality.
• Makes work feel like play. Mutiny is a playful and creative place. We are extremely performance-oriented but know how to make things fun along the way. We want a executive assistant that embodies this culture.
• A kind human who wants to build an extraordinary product, culture and brand.

**

• You’ll get to work with the CEO and executive team on a regular basis and learn how to think like a CEO.
• You will get exposure to real business problems every company faces (growth) that you can take with you to start your own company (or to help scale another).
• You will have fun, plain and simple. There is a reason our first company value is that work should feel like play

To apply, please complete the 15-minute a-sync video interview.

About AgentFire (and this position)

AgentFire.com sells real estate websites and related services to agents, teams and brokerages throughout North America and Canada. 

We are the highest overall-rated real estate web platform in the industry, and we’ve got an awesome team with amazing chemistry. 

Our Customer Success department is a massive priority for us, and this is a position that will have lots of upward mobility (especially as we begin to look for managers!). 

Please read our Glassdoor reviews here: (https://www.glassdoor.com/Reviews/AgentFire-Reviews-E1258957.htm). 

Job brief

AgentFire Customer Success Representatives are the bridge between our sales and support teams. They are responsible for transitioning new signups into happy long-term customers. 

You will be their direct point of contact after the sale, and you’ll work with them to help solve their problems and ensure their satisfaction while they are an active account with us. 

This will include answering advanced support questions and occasionally jumping into 1 on 1 screenshare meetings  with them to help them understand the features within their websites, or to show them existing or new products and features that they will benefit from based on their unique goals. 

Customer Success Representative responsibilities include:

- Take our clients under your wing immediately after they’ve signed up

- Periodic ‘check-ups’ to see if we can help with anything + inform them of existing & new features that may benefit them 

- 1 on 1 product demonstrations and live support to help clients get the most out of their website and overall experience with AgentFire

Inidual Requirements and skills

- Fluent written + spoken English

- Minimum 1+ year work experience as a Customer Success representative  or similar role (i.e. a hospitality or support role)

- Minimum 1+ year experience working with WordPress or a similar CMS platform (we have our own custom CMS built on top of WordPress)

- Minimum 1+ year 1 on 1 virtual support and/or consulting experience (we use Google Hangouts) 

- Ticket support experience (we use Intercom)

- Phone Support experience (we use Kixie)

- Experience with project management platforms (we use Teamwork, ClickUp, and Asana)

- Experience working with brand image and promoting value through customer experience

- Exceptional ability to communicate and foster positive business relationships

- Technical skills required, as they relate to the use of the product or service 

- Accountability and personal organization are essential (this is a remote position)

Bonus Skills

(the following skills are not required, but will be considered a big plus!)

- Real estate industry experience

Working Hours

We’ll expect roughly 8 hours per day, between PST and EST U.S. time zones.

To Apply

Please fill out our application here: https://form.typeform.com/to/Jj7U3SHo

Time zones: GMT (UTC +0)

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale. 

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

We’re looking for a **Transfer Pricing and Tax Specialist (**Lisbon, Portugal)who will help the business manage relevant tax matters in multiple jurisdictions, working as a part of the finance and commercial/legal teams of Paymentology.

What you get to do:

The ideal candidate will have previous solid knowledge of cross-border tax matters and hands-on experience on creating, reviewing, and improving relevant transfer pricing policies and maintaining/monitoring them over time, guaranteeing compliance. The professional will support the international expansion of the business.

• Cooperate in building or improving tax efficient operating models within the Group;
• Design and improve robust transfer pricing policy for all intercompany transactions;
• Pro-actively identify any Permanent Establishment risks and propose solutions to mitigate the risks;
• Support the creation of a global policy for cross-border employees;
• Have oversight of existing processes to guarantee compliance to proposed policies;
• Prepare and maintain any intercompany documentation (agreements, TP documentation, among others);
• Computation of TP allocations between Group entities.

What it takes to succeed:

• At least 5 years of experience in Transfer Pricing (ideally big-4 experience + in-company hands-on experience);
• Exposure to multinational companies with multiple jurisdictions is a plus;
• Expertise in Excel;
• Experience with ERP systems is a plus;
• Strong communication skills; ability to collaborate with cross-functional teams;
• International perspective and culture; adaptable to change;
• Able to comply with deadlines and deliver results in a demanding and fast-paced environment that requires fresh thinking, proactiveness and time dedication;
• Hands-on, results orientated.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

We are GovAssist.com

GovAssist LLC is the leading company specialized in immigration consultancy dedicated to helping iniduals travel to the United States, affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have offered superlative assistance to more than 250000 clients - so far, and we are preparing for a business expansion.

GovAssist Legal is a non-traditional legal services provider, authorized to the practice of Immigration Law by the UT Supreme Court’s Office of Legal Services Innovation. We collaborate with leisure travelers, business professionals, private organizations, international managers, investors, artists, and other experts for business and work-related travel visas, while we as well represent iniduals in family-based immigration matters, permanent residency, and the United States citizenship.

We are seeking a process-driven Sales Development Manager. This role's primary purpose is to revolutionize the sales strategy and manage the sales pipeline and the representative team in delivering profits. This position is open to 100% remote anywhere in the world.

REQUIREMENTS:

Qualifications:

• 6+ years of proven professional experience within Sales, Customer Success, Vendor Management, and /or Business Development.
• Bachelor's or Master's degree holder.
• Demonstrated success in customer-facing roles, B2B and B2C, and strategic development with multi-phase execution and delivery.
• Proven record of developing relationships with internal and external partners driving resolutions collaboratively.
• Familiarity with analytical, planning and forecasting, performance management, and execution metrics tools including SalesForce, Transformer/TPM, Matrix, CAS, Power BI, QuickSight, Tableau, Zendesk, Jira, and other key data systems.
• End-to-end proficiency with sales systems, policy management, and operations.
• Faultless written and spoken English while other languages count as an advantage.
• Successful past or present experience in B2G collaborations is preferred.

Personality fit:

• Possessor of entrepreneurial spirit and excellent business acumen.
• Self-driven strategic sales and business development enthusiast.
• Achievement-orientated trusted advisor and fierce business advocate.
• Technically oriented, yet with strong cultural awareness.
• Clear and concise professional, possessing a diplomacy and cooperative technique.

RESPONSIBILITIES:

Business growth:

• Build, manage and grow new business paths by shaping lead generation strategies and seeking profitable partnerships.
• Ensure a healthy sales pipeline volume converting measurable goals into positive growth.
• Deliver agreed level of revenue and profit, and use metrics to uncover hidden areas of opportunity.
• Develop and execute weekly, monthly, and quarterly plans and own roadmap timelines.
• Collaborate cross-functionally with internal teams in coordinating sales planning and new product launches.
• Monitor results while investigating both positive and negative feedback trends.
• Follow market trends and customer feedback, and contribute to the strategic development of features and programs that accelerate GovAssist's growth.
• Identify fields of unnecessary processes or inefficiencies and optimize while ensuring alignment on organizational priorities.
• Scale improvements and implement creative techniques to generate viable leads and win in the industry.
• Steward requests and communications from the sales dept. into the appropriate teams, considering customer inquiries, product development, and legal approvals.
• Assist in all sales and business development-related activities.
• Elevate our mission and foster an environment that reflects the GovAsisst's values.

Leadership:

• Manage a team of Sales Representatives.
• Coach, mentor and develop the sales dedicated team and other partners.
• Partner with Legal, Marketing, and Operational teams to define strategies and align efforts.

Deliberate action: prior attempting to identify your professional and personal self with our mission, have a forward look by checking part of the brought-to-life by us projects: evisa.us.com, travelassist.us.com, visaexpress.us.com, govassist.com, govassistlegal.com.

The SAT is the main exam required by the majority of American universities to be considered for admission. The better a student's score, the better a students chance of acceptance to selective universities. Higher Ground Learning teaches in-person SAT prep classes at international secondary schools to help students without access to good preparation options get ready for this test. It’s also quite common for these international students to come to us for one-on-one tutoring, which typically happens live online. 

This job is mostly one-on-one remote tutoring, but it is required that you're able to teach on-site for at least 6 weeks per year. Our onsite classes mostly take place in Europe, Central America, and South America, but are also offered in Africa and Asia. 

Here’s how it works:

• You'll spend some time training and learning our methodology with our Directors. These trainings are typically live remote online trainings, but you may have the opportunity to join one of our in-person trainings in Salt Lake City, USA too. 
• After your training, you’ll set your own hours that you’re available to tutor, and we’ll fill those hours for you. 
• We’ll provide you with all the materials and support that you (and your students) need to be successful.
• The busiest seasons are February-June & September-November, but its possible to work all year. 
• For in-person classes, we'll fly you to a location, put you up in a mediumly cool apartment, and give you enough money for food and expenses. You'll teach two consecutive weekends with a break during the week to explore your cool new location. 
• Pay starts at $30/hour for remote tutoring and $80/hour for in-person teaching, depending on experience. 

About you:

• You scored above the 90th percentile on the SAT or ACT. Or maybe you didn’t, but you’re sure you can now (warning: we’ll make you prove it).
• You have a dynamic personality, including such qualities as humor, cultural awareness, integrity, humor, patience, motivation, humor, awesomeness, attention to detail (how many times did we say humor?), and problem-solving skills.
• You're a bit of a performer and you can command the attention of large, talkative groups of students.
• You can teach. Specifically, you can teach standardized tests with an approach that is anything but standard.
• Youre available to tutor remotely at least 8 hours per week. It’s possible to tutor much more, and students come to us from a wide range of time zones.
• Again, you'll need to be able to teach in-person at least 6 weeks per year. 
• Did you go to a prestigious university? Cool. A lot of parents care about that sort of thing. 
• You are legally authorized to work in the U.S.A. Sorry, but we can’t be too flexible with this one.

“Hey, wait.” you say. “When does this job start?” Astute question. You really should apply for this job. 

Training is in January and work starts in February. 

To Sum up:

This is a mostly remote working opportunity that is available to applicants who are legally allowed to work in the United States.

Please submit a resume and a short, memorable note about you and why you want to work with us (addressed to Jason at Higher Ground Learning), using the 'Apply Now' button below. Ideally, this note will be the kind that would feel like a breath of fresh air after reading boring cover letters. Please do not use a cover letter template or say that you’re passionate about something that you’re not truly passionate about (like "excellence"). 

Also, if it's not too much trouble, please tactfully point out the three apostrophe errors in this job posting. If you want to share a humorous anecdote about something that happened to you while travelling, we might enjoy that too.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3)

We are growing and looking for talented full stack Ruby on Rails Developers (f/m/d) who have 3+ years experience to join our passionate team as fixed employees or contractors in different projects in the banking and payment industry.

Your daily business:

• Your main responsibility is to develop and write clean and organized backend RoR code as well as covering it with decent test-coverage
• You align with different stakeholders as you work together closely with your team-members, QA and the customer in an agile environment
• You will for example implement Ruby API clients for backend services, external identity verification services and multiple factor authentication
• As one of our teams is small you should also be willing to take part in the development of an in car app, which is based on Golang/QML

Your expertise and skills:

• 3+ years of experience in developing Ruby on Rails (full stack) including test driven development in an agile environment
• Experience in fintech is an advantage
• Ideally you are familiar with GIT & Postgres and you have worked with Golang & QML as well as Docker, or, at least are willing to learn it
• Hands-on mentality – you are enjoying development, refactoring, debugging, testing, and exploration
• High quality awareness and very accurate and structured method
• Open to learn new things and familiarizing yourself with unknown topics
• Good communication skills and proficiency in English

Why starfish*?

• Our values: personal responsibility, flexibility and trust
• Our team: international, erse and with flat hierarchies
• Our projects: inspiring, innovative and growth-oriented
• 100% remote: work where you feel most productive and happy
• Other benefits for fixed employees: permanent full-time employment contract, attractive compensation, modern IT equipment, regular social events, team coaching

**Interested in working with us?

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

Our small (nine-member) engineering team works in a collaborative, high-trust environment where we ship high-quality software to power CommonLit's curriculum and to assist teachers in assessing their students' growth. As a Senior Software Engineer, you'll lead significant technical projects, contribute your own code, review teammates' work, and advance CommonLit's mission.

You'll act as a force multiplier for your teammates' work in addition to your own high-leverage contributions.

Our team is a group of life-long learners. We value sharing new ideas, lifting each other up, and building performant, reliable software that teachers can rely on in the high-stress classroom environment.

**

• Writing high-quality Ruby and Typescript code and tests for our Ruby on Rails monolith
• Reviewing your teammates' work in our code review workflow
• Researching technical ideas for upcoming projects
• Mentoring and helping level-up less experienced engineers on the team
• Assisting the CTO with longer-term efforts
• Deploying and operating our application in production

**

• 5-8+ years of web development experience with some of that time spent on a Ruby on Rails production application
• Experience working with a modern JavaScript framework (React, Vue, etc.)
• Ability to work comfortably in SQL (we use PostgreSQL and Redshift)
• Experience dealing with performance and scaling issues
• You live in (and will be working from) the United States and have work authorization
• You have a commitment to improving equity of opportunity for students of color

The Interview Process

Interviewing is a demand on your time. Here's what you can expect from our interview process:

- A call with a senior engineer to talk about your experience and learn about CommonLit

- A 45-60 minute technical interview over Zoom with two engineers (we rotate the interviewers and change members of the pair to ensure consistent leveling of expectations)

- Finalists will be invited for a ~4-hour final interview including pairing with CommonLit engineers, an architecture discussion, and meeting our Product team

Location

CommonLit's engineering team is distributed. Due to restrictions on data access, you must work from within the United States. We have an office in Washington, DC that you can work from if you're in the area, but most of our team is spread out around the country.

This position is only open to US residents and work in this role can only be performed within the United States.

👉 This is not a role for a professional writer with no real-world marketing analytics experience: domain experts in the field of marketing attribution only need apply.

Recast seeks a freelance writer with marketing analytics and attribution experience to work with our fast growing team. We’re on a mission to eliminate wasted advertising spend. If you work with us, you will help us educate modern consumer brands on how to measure the performance of their marketing campaigns.

You will work closely with our founders and engineers to distil everything we learn building Recast, and translate it for a wider audience. You’ll also lean on your own experience as a domain expert to create high quality content for a technical audience. You’ll be contributing to our popular blog, as well as writing guest posts in other relevant industry blogs.

**

We’re looking to expand out our pool of writers, having validated the channel by publishing over 50 blog posts. We have also been featured on respected industry blogs such as Reforge, Phiture, and Supermetrics. Both founders contribute to the blog, and we have also built a roster of marketing attribution specialists who have contributed to our Broken Tracking series on tracking and analytics, which will be your main focus (though Marketing Mix Modeling experience is a plus!).

**

• Interview members of the Recast team and write up the notes as blog posts.
• Work with our content team to publish new analytics-focused posts on our blog.
• Write for relevant blogs in the industry and get featured with guest posts.

**

• Excellent writing and communication skills.
• Not afraid of spreadsheets, numbers and analysis.
• Able to translate complex topics to a wider audience.
• Self-starter who can work with minimal supervision.
• Politely ambitious and respectful of others’ time.

We do not have a minimum requirement in terms of college degrees, or years of experience. We’re hiring you for your slope, not intercept. However you should be able to demonstrate the following practical experience:

• Technical Writing (provide samples!)
• Experience working in marketing analytics
• Marketing Mix Modeling experience is a plus

**

You’re working with a fast-growing startup, where content will play an existentially critical role to the growth of our company. We plan to continue doubling down on our investment in creating high quality content for the blog, so your posts will be featured heavily amongst other talented writers. Everyone who has written for the blog so far has been a world-class operator first, writer second, so your content will need to be held to a similar high standard of domain expertise.

We hope the content you create for Recast will be the work you’re most proud of in your portfolio, and we want this to be a stepping stone that elevates your technical writing skills and career profile to the next level. We offer full creative license and support, and in return we hope to get your best work published for the benefit of our technical and highly discerning audience.

About AirDev

Airdev’s mission is to create and deploy the world’s top no-code talent.

For many decades, only coders could build custom software. Now, as no-code platforms gain prominence, talented non-coders have an opportunity to enter the world of software development.

Where does Airdev fit in? We find, vet, and train the best no-code developers. Then we staff them on client projects, which allows these developers to build production-grade applications for clients that range from 1-person startups to Fortune 50 enterprises. Our clients benefit because this approach is drastically faster and cheaper - they can envision products and have them built in weeks instead of years.

About the Operations / Financial Analyst role

Our business requires us to manage complex interactions with two key groups of people - clients, who pay us to build custom software for their company, and no-code developers, whom we pay to build software for our clients’ projects. To manage these interactions, we have built a custom application that serves as our operational hub and integrates with external sales and analytics tools. All of this results in a trove of operational and financial data.

We’re looking for someone who can help us glean insights from this data to drive continuous improvement of our operations. In addition we are looking for someone who will take ownership of financial transactions with our stakeholders as well miscellaneous compliance/legal  tasks.

Specifically you will:

• Set up financial processes and procedures, ensuring that they are aligned with accounting best practices
• Manage the process of issuing payments to our global network of freelance partners
• Perform accounting reconciliation and generate financial statements
• Take charge of compliance and legal tasks as needed - registering us with states, working with outside counsel, etc.
• Deliver insights into opportunities for process improvement based on analysis of key performance metrics and raw data
• Create database queries and analytics dashboards to provide visibility into key operational metrics throughout the organization

Things we look for

We value a mix of hard and soft skills, as well as alignment to our core values, in all of our people. Some specific qualities for this role include:

• 2+ years experience in an analytical role: While a variety of backgrounds and experience might be relevant to this role, we are looking for someone with a track record of delivering results in a professional setting
• Experience with financial processes: This position will have some accounting duties, so you should have experience with financial processes and ideally (but not necessarily) a CPA
• Data analysis skills: This position will have responsibility for writing queries to access raw data and building visualizations based on the results, so hands on experience with SQL and/or a data visualization platform would be helpful.
• Excellent communication skills: The role will spend a large portion of their time working with stakeholders across Airdev, so the ideal candidate should be clear and structured in both verbal and written communication.
• Balance between strategy and execution: The ideal candidate should be able to take both a 10,000 ft view of a problem (e.g. what metrics should we be monitoring?) and a 1 ft view of the problem (e.g. what specific field do I need to include in this SQL query?).
• Proclivity for tinkering and setting up systems: We believe in setting up low-overhead systems to help us manage every part of our work, so the ideal candidate should enjoy tinkering with such systems.
• Interest in no-code: Our work centers around building custom software without code, so excitement about the no-code movement is helpful to ensure that the role is rewarding.
• Organization and track record of getting things done: This role requires creating dashboards other team members will use to make decisions, as well as managing key processes related to payments and cash flow. So the ideal candidate should be able to tackle and complete tasks in an efficient and timely manner while maintaining a strong eye for detail.
• Love of intellectual & creative challenges: The way our firm operates is very unique in the industry, so the ideal candidate should be able to solve challenges that arise in creative and unconventional ways.

*\Diversity and Inclusion at Airdev

Airdev is on a mission to make software development more accessible to erse groups of people and organizations. We value ersity in our customers, partners and employees and are committed to creating an inclusive environment where we provide equal opportunities to all employees, partners and applicants without regard to race, religion, age, sex, national origin, sexual orientation, gender identity, neuroersity, disability, or any other protected status under federal, state and local law. We strive to be a more equal opportunity workplace starting from our hiring and continuing in all parts of our organization.

About Airdev

For many decades, to build custom software, you had to know a coding language. Now, with no-code platforms like Bubble, you can build high-quality software products visually, without writing a single line of code.

Airdev is the original, largest, and highest rated no-code development agency. We contract with a global network of top talent no-code developers, PMs, and designers across 20+ countries that have built hundreds of applications for clients ranging from one-person startups to Fortune 100 enterprises.

In addition to contractors using no-code, we’ve also developed a world-class process and support tooling that enables them to collaborate seamlessly across the globe and build projects for clients in weeks instead of months, for a fraction of the cost.

About the Product Manager role

Product Managers translate client vision into concrete product specifications to deliver real value, and manage a remote team toward successful execution. 

Our model offers a new spin on the PM position - remote and flexible, with a much higher throughput than traditional PM positions. This means that people in this position have the opportunity to define and execute on dozens of full-stack products each year, thus accelerating their learning and impact.

Their specific responsibilities include:

• Discuss the project with the client and determine what functionality is needed
• Help the client think through their different options, corner cases, and simplest ways to build something
• Research answers to technical questions that involve API integrations or complex workflows
• Put together detailed specifications based on the project requirements as well as our standards
• Manage the development and design teams to execute on the project, providing feedback and guidance as needed
• Help the client iterate on the product based on data, development best practices, and customer feedback
• Senior PMs also mentor and guide other PMs in their work.

Things we look for

We value a mix of hard and soft skills, as well as alignment to our core values, in all of our people. Some specific qualities for this role include:

• Analytical & client-facing experience:  Ideal candidates should have 3+ years of experience in a role that is both highly analytical and client-facing, such as management consulting, finance, or product management. Senior level candidates should have 7+ years of relevant experience. 
• Excellent communication skills: Product Managers spend a large portion of their time interacting with clients, so they should be very clear and structured in both verbal and written communication. Senior PMs also have an opportunity to mentor and coach other PMs in their work, so experience and skills in these areas is a plus for senior level candidates. 
• Interest in no-code: Ideal candidates should be passionate about the disruptive potential of no-code, and the opportunity it creates to reinvent the traditional agency model to create the new standard.
• Product sense and commitment to simplicity: We see a large range of ideas and Product Managers should be able to quickly figure out the simplest way to turn those ideas into products, no matter what the industry or application.
• Analytical skills: Designing high quality software can be logically complex, so the ideal candidates should be very strong conceptual and logical thinkers.
• Time management and being task-oriented: We work with lots of clients at once and always stick to our deadlines, so the ideal candidates should be highly organized and diligent.
• Enjoy intellectual & creative challenges: Finding the right technical solution to a human need is both an art and a science, and those who enjoy solving complex problems tend to be best suited for this role.

*Diversity, Equity & Inclusion at AirDev

AirDev is on a mission to make software development more accessible to erse groups of people and organizations. We value ersity in our customers, partners and employees and are committed to creating an inclusive environment where we provide equal opportunities to all employees, partners and applicants without regard to race, religion, age, sex, national origin, sexual orientation, gender identity, neuroersity  disability, or any other protected status under federal, state and local law. We strive to be a more equal opportunity workplace starting from our hiring and continuing in all parts of our organization.

We are looking for someone to be the brand ambassador for our B2B brand, Autopilot Reviews (AutopilotReviews.co)

Applicant must:

We are going to start with 5-10 hours per week, and then it may turn into a full time position if we can get 1 client closed through the ambassador work within 60 days.  You will also receive sales commission for every lead closed.

Please apply through email if you are interested.

We are GovAssist.com

GovAssist LLC is the leading company specialized in immigration consultancy dedicated to helping iniduals travel to the United States, affiliated with the UT law firm GovAssist Legal which provides legal services on immigration matters. We have offered superlative assistance to more than 250000 clients so far, and we are preparing for a business expansion.  

The most important aspect of our recruitment process is self-awareness: we are seeking colleagues who clearly understand themselves and what they wish for in their professional path. Each member is situated in his or her location and has a meaningful - while specific - contribution. This means that we collaborate with iniduals who not only possess the right skills but also made the conscious decision to look for a company in our industry. We welcome the chance to get to know you and are committed to building a erse and inclusive team that consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics.

GovAsisst is actively seeking resourceful and enthusiastic Customer Service Representatives to collaborate with as a part of our global consulting team. We think of You as an independent, high-achieving inidual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. 

* as a team member, you will constantly promote and preserve GovAssist’s dedication to providing an outstanding experience.  

* we expect you to thrive in a fast-paced environment where you will approach the unexplored and unprecedented as an opportunity to outstandingly unravel solutions. 

* you will handle a generous volume of inquiries via multiple channels - this is the reason why a solid background in a similar customer service position is required (at least 2 years), besides being an upbeat and proactive listener. 

* each member of the team takes ownership of their work, but can always engage others for assistance when necessary (we pride ourselves on our strong team spirit and we are always keen to help our colleagues). 

* multiple time zones collaboration: documentation and communication are key. 

* autonomy in your time management: fully remote flexible intervals, while enhancing the kind of living you lead. 

If you are: 

* faultless in both written and spoken English and Spanish. 

* adaptable and comfortable with ambiguity. 

* a people person, genuine helper: empathetic with customer goals, frustrations, and circumstances. 

* security and privacy-focused - maintaining the company’s privacy and data protection processes are crucial. 

* customer-centric and business-oriented mindset.  

* comfortable with technology and technical terminology. 

* organized and detail-oriented - one small error will lead to prejudicious repercussions.  

* have the ability to communicate effectively with iniduals from different backgrounds and levels of comprehensiveness and experience. 

* experienced with complex situations, know when and how to maintain your position, and have a dynamic approach adapting to changing requirements. 

You may need to adjust to different hours and intervals, but we do our best to accommodate time zones based on the team and location. 

And own: 

* a workstation equipped with an Intel i5 equivalent or newer, and 16Gb or more RAM (you will be using highly resource-consuming apps, the reason for mentioned processing power being important).

* a second monitor and noise-canceling headset.  

* high-speed internet connection: +30 MBPS with less than 100 secs latency (direct communication, live chats, and remote meetings).

Then let us meet!

(the hourly rate for this role starts at 6$/h (paid bi-weekly), for 40h/week, and you will be collaborating with us as a contractor)

You will: 

* provide consultancy and support while helping our customers complete the necessary steps in becoming Green Card holders, or permanent citizens, as well as travel across the United States for tourism or business matters; we are expecting you to be fully confident while taking ownership in representing this spectrum of client's experience. 

* be a role model leading our support readiness for existing and predicted challenges and sharing ideas to improve the quality of the team’s customer support service.

* onboard and integrate yourself into the GovAssist team and become familiar with the various platforms and systems we utilize while offering timely and outstanding support. 

* be diligent in attending training sessions and keeping up with knowledge assembles industry-related, on our service offerings and products. 

* learn how talent is sourced and empowered through the GovAssist network and effectively balance responsibilities to ensure the highest level of efficiency and productivity. 

* build high-touch, consultative and strong relationships with our customers through regular and open communications. 

* collaborate with a forward-thinking, globally distributed, and fully remote team. 

* constantly provide feedback and let your management line know how they can help you achieve your goals and potential. 

* will keep practicing and gain fluency while basic skills are mastered, allowing you to take on newer and more exciting challenges across our company. 

* contribute to peer success through creativity and sharing critical constructive feedback. 

* suggest and challenge current practices and processes to improve the experience for our users and the team. 

* document solutions for the knowledge base and share ideas of innovation and automation excellence. 

IMPORTANT: While we think the above-mentioned experience could be important, we are keen to hear from iniduals that believe they have valuable experience to bring to the role; if you identify with the mission and structure, please do apply.

SelfKey.org and KYC-Chain.com are seeking a Business Development Manager to join our fully remote team for a long term collaboration.

Business Development Manager will work in between 2 products, KYC-Chain and Selfkey, with the main goal being to identify opportunities and partnerships. 

Requirements:

• Solid experience (3+ yrs) in a similar previous role 
• Experience and / or interest in one or more of the following: 
• Sales 
• Outreach 
• Business growth
• Communication and interpersonal abilities 
• Collaboration skills
• Takes a project and runs with it 
• Does whatever it takes to complete the job successfully
• Initiative taker, doer
• Never says “this is not my job”
• Excellent writing and editing skills in English
• Obsessed about meeting deadlines
• Aligned with Selfkey core values: 
• Grit 
• Ownership & accountability 
• Listen, Learn, Grow
• Kaizen
• Skin in the game, soul in the game

• Able to overlap with GMT+7 - GMT+2 business hours

Nice to have:

Experience in identity space 

Experience in KYC / AML space

Responsibilities:

• Identify and explore new opportunities
• Research business and economic trends and recommends viable growth strategies
• Drive strategic alliances with other business in the industry 
• Identifies and pursues synergies with potential partners
• Recommends and drives community outreach initiatives
• Contributes to the company’s content strategy with ideas and hands on input

KPIs (not limited to these)

• Relevant opportunities identified
• Relevant partnerships closed 
• Business growth KPIs (tbd)

Legal compliance

• For all external-facing copy, the Business Development Manager keeps in sync with the legal department to make sure that our campaigns and posts meet our legal framework.

Public Relations

• In all cases, the Business Development Manager is responsible for the image of SelfKey displayed in external facing documents and copy. 

Collaboration with Selfkey and KYC-Chain team

• BD Manager takes initiative in communicating regularly with Selfkey and KYC-Chain teams, with relevant Product and Sales representatives
• Reports to both teams as agreed
• Identifies and explores synergies between the 2 products

Qumulus delivers cloud-based brilliance to all kinds of businesses. Launched this year in Manchester, England, the company is dedicated to delivering innovative IT infrastructure and software development services.

We're in the process of building up a highly skilled team, in this phase we're looking for experienced developers who aren't shy to wear multiple hats. Curiosity is a very important trait, interfacing with clients you will be expected to discover the problems that need to be solved.

Once the problem domain is fully understood, you will draw on your own experience and the experience of the group, to first propose, and then implement solutions. This opportunity will provide a maximum impact role, where everything you do will influence an outcome.

We'll look to you to recruit the best multi-disciplinary teams for each project, ensuring the right people and development processes are in place for every sprint phase of the project.

You'll need at least 3 years' experience in a leadership role, and will be ready to motivate and inspire a globally dispersed team of designers, analysts and project managers.

Sharing your knowledge and providing expert technical advice and guidance to clients and colleagues alike will drive everything you do, as will your determination to deliver brilliant solutions that put the user experience front and centre.

This is a hands-on customer-facing role in which you'll manage an agile team of talented software engineers. You will be also reviewing architecture, code, plans, deployments, and operations all while maintaining software quality. Excellent written and spoken English skills are essential.

Your responsibilities will include:

• Leading the delivery of best-in-class system design, architecture and software solutions
• Ensuring all output aligns with best practice, coding standards and an architectural approach
• Establishing and maintaining professional relations with clients and Qumulus teams
• Mentoring and advising team members while providing technical direction

Requirements

• To be first and foremost a brilliant communicator and people motivator
• The ability to recruit, lead and inspire colleagues working remotely
• An unmistakable passion and talent for coding
• A high degree of competency in at least 2 mainstream programming languages / frameworks (and a willingness to adopt more where the solution demands it).
• A track record of successful problem solving on large scale web projects
• Experience of designing solutions and establishing architecture principles
• A constant desire to proactively discover and understand new technologies and the benefits they bring.
• Extensive experience and knowledge with current DevOps best practices and technologies, CI/CD, IaaC, containerization, Kubernetes, cloud technologies and microservices

Benefits

• Private Health Insurance
• Work From Home
• Training & Development

Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

**How you will make an impact

As our Senior Full Stack Engineer, you will define and implement new features as well as participate in improvements to ensure our user’s experience is best in class. You will leverage your experience with a strong focus on performance and quality to push our product to the next level.

**Our tech stack

• TypeScript, Node.js, React, Golang, PSQL
• GraphQL, REST
• Pulumi, AWS, Vercel, Cloudflare, Fastly, New Relic, Github actions

**

• Collaborate closely within an autonomous, cross-functional team, solving exciting problems and planning continuous improvements
• Design and implement scalable and performant solutions
• Identify and improve performance, scalability, and testability bottlenecks
• Make architectural decisions and recommendations for creating best in class user experience
• Participate as part of internal Engineering Guilds, to identify architectural improvements, prioritize and act on them
• Bring creative ideas and expertise to the table, having a real impact on our product and engineering practices
• Work in an environment that supports your inidual growth

**Expectations timeline

**1 Month

You have gone through different onboarding sessions covering our product, current architecture, and relevant services we run on production, learned about the company's origin and current vision and met colleagues from different departments as part of onboarding as well as weekly virtual social events.

You'd have started to get to know your teammates, learned how we work daily, and contributed to our codebase.

**3 Months

You will be familiar with most concepts related to our product and worked alongside your teammates to deliver features and improvements on production successfully.

You'd have had a few 1:1s with your team lead to check in on how things are going, you will have participated in some Engineering Guild sessions and collaborated with fellow engineers to improve our architecture and developer experience.

**6 Months

You will have made solid contributions to our product and stack, influenced our ways of working, shared knowledge and previous experiences, helping substantially with important decision-making.

**

**What we expect from you:

• 6+ years of JS/TS full stack development experience with a strong Backend focus, ideally Node.js
• Experience building user interfaces, ideally using React
• Experience writing testable code, following best practices and design patterns when applicable
• Experience with developing APIs, ideally using GraphQL and/or REST
• Strong industry experience in architecture and development of scalable production quality backend systems
• Solid experience with modern relational databases, SQL, and understanding of data modeling, indexing, etc.
• Exposure to Golang or interest in learning it
• Mindful about performance and able to measure it meaningfully
• Strong expertise in analyzing product requirements and creating technical designs
• Strong collaboration and communication skills, both verbal and written. Ability to take ownership, but also ask for help and advice when needed
• Openness to feedback and willingness to learn, reflect, and grow within the organization
• Experience in successfully driving technical, business, and people-related initiatives that improved productivity, performance, and quality

Bonus points:

• Experience with GraphQL
• Experience with cloud-based development (AWS, GCP, etc.)
• Experience with monitoring and observability tooling
• Experience with web performance monitoring
• Knowledge of Docker and containerized applications
• Experience mentoring other teammates to grow and improve continuously

**The Process

• Intro call with our People & Culture team.
• Technical interview with the Engineering team.
• Team Fit call.
• Reference Check and Offer.

The response time is usually within 2 weeks for each step. You could expect some alterations when necessary.

**About us

At Hygraph we're building the leading GraphQL Federated Content Platform. Our goal is to enable developers and content operators to create, enrich, unify, and deliver content across platforms seamlessly. We are trusted to manage content for teams from over 50,000 organizations like Telenor, Burrow, Gamescom, and Shure. With over $10M in funding from OpenOcean, Peak, and Paua Ventures, you will be part of a remote-first and globally distributed team of over 60 colleagues, committed to working collaboratively, transparently, and passionately. 

Working at Hygraph

• Competitive salary package with an uncapped bonus.
• Our teams are passionate about our product.
• Self-motivation, trust, and collaboration is the driving factor for our success.
• We believe in a remote-first approach where everyone is encouraged to do their best from wherever they are and work together with transparency, accountability, and ownership.
• We have a workstation budget to support the remote work on top of providing the latest company IT equipment (e.g. Macbook).
• We are curious, risk-takers, and we experiment with our ideas and make things happen.
• We work together to provide optimal solutions for our users and adapt to the people and market needs.
• Our flexible working model encourages us to work according to what works best for us and maintain an excellent work-life balance.
• We learn continuously through feedback and have a yearly learning budget to attend training and conferences.
• We are an international and friendly team spread across 17 countries, coming together once a year for our annual off-site/retreat.

Hygraph is an equal-opportunity employer committed to hiring people with erse backgrounds. We believe that ersity, unique experiences, qualities, and different cultures enrich our workspace's productivity and promote innovation and creativity.

Uniswap is looking to hire an Accounting Manager to join their team. This is a full-time position that is remote or can be based in New York NY.

We are a remote startup (headquartered in Canada) building a smart, curious, and driven team that’s making software to help sales reps sell better.

Prospect is a lead generation app that helps you find contact data right inside your browser in real-time. The best sales teams from the top tech companies in the world use Prospect to crush their sales targets.

**

We are currently a team of 15 people -- you will be #16 🙂

We are self-funded and profitable (no VCs or investors). We did this because we want to do what’s best for our team and customers.

Authoritative leadership style is practiced here, where the overall goal is given and you have the freedom to choose your own way of achieving it.

We have balanced working hours (~8 hours/day), don’t work weekends, and take ample time off. We don’t have any “managers” and we rarely do any internal meetings.

**

You will be managing the accounting and financial operations of the company. You will be working directly with the company’s co-founders.

This is a high-impact role. We are looking for someone to take real ownership and implement best practices in order to build a scalable and resilient system.

This is a 100% remote role and is a long-term, part-time, hourly position.

The working hours are flexible and the workload will vary throughout the year. We are looking for someone to work with long-term to take on regular routine activities as well as tackle one-off projects.

**

• AP + AR: Processing expenses, collecting payments, and setting up automation wherever possible
• Budgets: Creating, managing, and tracking budgets on a quarterly basis
• External Communications: Being the main point of contact with accountants, bookkeepers, and customers
• Infrastructure: Streamlining banking infrastructure by managing bank accounts, credit cards, and day-to-day financial tools
• Processes: Creating and documenting internal processes for day-to-day tasks such as reimbursements

MUST HAVES

• Must be located in Canada
• Should have a Bachelor’s degree in Accounting, Finance, or similar
• Experience working with Xero or a similar cloud accounting system

BONUS NICE-TO-HAVES

• Worked with a SaaS or tech company before
• Past remote work experience

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Description

We're looking for a Senior Revenue Operations Analyst to join our Business Operations team and help support our rapidly growing Sales team. This person will work with BusOps leadership to help define strategy and identify areas for company growth. The ideal candidate isn’t afraid of large data sets, can distill insights, make recommendations based on data, and most importantly - drive action from it. Someone with a mindset of driving efficiency, who’s laser-focused on what’s going to drive results.

Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised a $21M Series B in late 2020 and are on an exciting trajectory as a company.

What you'll be doing

Pipeline

• Apply your knowledge of prospect sourcing, data enrichment, and customer insight tools to build and maintain the best prospect lists for our sales team
• Coordinate and optimize territory/account mapping for a growing sales team
• Help define and drive our Rules of Engagement strategy to drive accountability and ownership

Strategy & Planning

• Help with capacity planning, forecast accuracy, funnel analysis, and incentive/compensation structures
• Build headcount, productivity and quota models to support our GTM model
• Work hand-in-hand with the Sales/CSM/Marketing leadership to identify areas of growth and optimization
• Establish monthly/quarterly goals and KPIs for the sales team in order to hit our annual plan. Provide visibility into key metrics for the frontline team and senior leadership
• Visualize data to provide meaningful insight from large and complex datasets
• Be the subject matter expert on sales performance and analyzing new hire cohorts
• Surface key insights, provide recommendations on areas for improvement, and identify growth levers in order to help the team scale efficiently

Productivity

• Ensure processes and systems scale with a rapidly growing sales team
• Help champion new initiatives from frontline feedback to improve performance
• Work with the GTM Systems team to design and implement any necessary infrastructure and automation needed to scale the organization
• Work with Enablement to document processes and highlight areas that need enablement’s attention

This is a position we consider essential to the company’s success. _Be sure to mention coffee in your cover letter so we know you actually read this.

What's in it for you

• Be a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. We’re a customer-centric team with a great product, excellent support, and countless happy customers.
• You’ll be joining our incredible Business Operations team and have the opportunity to work with great colleagues in Data Analytics & Data Engineering; GTM Systems; and IT Operations as we partner with and enable departments across Fleetio.
• Work remotely (within the United States) or at our Birmingham, AL HQ. We strive to promote a strong remote working culture and have done so since the beginning (2012).

Requirements

• 4+ years of experience in Go-To-Market operations (sales/rev/business ops), analytics, or strategy
• B2B SaaS experience is required
• Analytical and problem-solving skills. Comfort analyzing and visualizing data in Excel/Google Sheets, Salesforce, and BI tools (Metabase, Looker, Tableau, etc.)
• Demonstrate an ability to work and prioritize in a fast-paced environment
• A desire to constantly improve. You think in terms of scale and build with automation and repeatable processes
• Proficiency in our tech stack - Salesforce, Snowflake, Gong, Outreach
• Intermediate Salesforce experience required

Benefits

• 100% health/dental coverage (50% coverage for family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks
• 8 company holidays + 2 floating holidays
• Parental and bonding leave
• Dependent care and medical FSA
• Short and long term disability
• Community service funds
• Professional development funds
• Health and wellness initiatives
• Mac laptop + new hire equipment stipend
• Monthly catered lunches
• Fully stocked kitchen with tons of drinks & snacks
• Remote working friendly since 2012

Colette Baron-Reid is looking for a Marketing Automation Specialist/Tech Virtual Assistant to continue to integrate and manage a full suite of online tech products. The ideal candidate will be fully versed or have strong knowledge of online marketing platforms and services, with the necessary tech experience to perform all aspects of strategic planning, development, execution, and troubleshooting associated with the daily operations of an online business with regular digital-product launches.

Besides great tech knowledge, we're also looking for someone with great communication skills who is extremely personable, has tons of energy, and is a self-starter. You are an ideal candidate if you're a tech-savvy automation marketing specialist who can magically and seamlessly pull all of the online processes or marketing automation together for a growing community of over 350,000 people.

A day in the life of working at Colette Baron-Reid is fast-paced, focused, and fun! Although remote, there is a lot of interaction with various members of the team and we get s*#t done! There are always tons of automation going on at any given time, including large product launches and online event set-ups. This is a very erse company with a lot of moving parts, but it's always fun and challenging in a good way.

DAY-TO-DAY OPERATIONS

• Execute online marketing campaigns & launches with your extensive knowledge and background
• Work collaboratively with cross-functional teams to capture business requirements needed to build and execute automated cross-channel campaigns of varying complexities and sizes that support the organization's strategic goals
• Own all aspects of our CRM system, (ActiveCampaign or Ontraport), by overseeing and executing the setup of campaigns, automation, forms, testing, and analytics
• Work with the marketing team to create and implement test strategies, including A/B testing that maximizes conversions
• Work with the marketing team to ensure data points (e.g. segmentation, tagging) and first touchpoints are correctly identified and measured
• Manage the Kajabi Learning Platform by building out products, offers, automation, and content delivery
• Funnel building
• Build opt-in pages in ActiveCampaign/Ontraport, Leadpages
• Support WooCommerce store, including product reporting and sales analysis, and product tagging integration with WP Fusion and ActiveCampaign/Ontraport
• Support web development, as needed, including setting up and updating LeadPages and WordPress pages, posts, and code
• Report analytics regularly to key stakeholders on the performance of marketing automation campaigns and website performance with a critical eye and thinking for any gaps
• Ensure cross-platform functionality (Kajabi, CRM, Asana, Slack, WordPress, LeadPages, WooCommerce, SamCart, Google Analytics, WickedReports, etc...)
• Provide customer support related to technical issues/questions - serve as a resource to the customer support team for problem resolution
• Provide technical support during live and virtual events as needed

Requirements

Software Utilized by Company

• CRM (Active Campaign is our primary, but we are open to Ontraport)
• Kajabi
• WordPress
• Leadpages
• Asana
• Slack
• WooCommerce
• SamCart
• Google Analytics
• WickedReports
• Google Data Studio
• WebinarJam
• Zapier

This position is for a person who:

• Knowledge of marketing automation workflows and how to set them up, monitor them, and measure them for effectiveness
• Takes ownership and leadership of outcomes for all areas of role responsibility
• Strong project management and collaboration skills so that they can manage multiple tasks and projects while meeting deadlines
• Leads out with strategy-based decision-making; planning out before building and implementing
• Is proactive at troubleshooting using attention to detail with an outcome focus
• Data-driven decision making so that they know how and what to measure data across channels to determine progress on goals
• Self-motivated with a sense of urgency to keep projects moving forward to completion
• Is competent and fully capable of doing tasks to the highest level of completion
• Is skilled at prioritizing work and time management
• Demonstrates flexibility and openness as a collaborative team member
• Has a keen eye and aptitude for trouble-shooting with a solutions-led approach
• Has effective communication skills across the management team, coworkers, and contractors
• Is open to and learns new systems quickly
• Is coachable and teachable
• Is committed to clear communication through setting expectations, a delegation of outcomes, and agreements
• Provides systematic and dependable follow-up, as well as a high level of organization and preparedness
• Is willing to provide and receive feedback and committed to ongoing personal growth and development
• Is able to reframe situations in a positive light - assumes the best of intentions
• Stays up to date on the latest best practices, strategies, and industry standards
• Someone with strong GA4, Google Analytics, Tag Manager experience would be phenomenal to have

Additional requirements:

• 5 years in online marketing automation and web service-based platforms (preferred)
• Regularly meets deadlines/goals and renegotiates clearly if agreements can't be met
• Extremely responsive in all communications, especially to other team members

About Colette Baron-Reid

We are a small but growing personal transformation and spiritual-based business owned and operated by Colette Baron-Reid. Colette is a giant in the world of Oracle Card and a published author with Hay House Publishing. She's often called on for her expertise in this field and is a sought-after public speaker (covid restricted, but will soon be out there as things open up).

CBR has a growing and thriving online Membership as well as an online school called Oracle School. Colette has a huge passion for bringing practical spirituality to everything she does, and there's no shortage of the Woo. The CBR brand and company would welcome anyone with similar beliefs.

You can learn more about the company HERE.

To better allow you to display your skills and to help us determine the best candidates, our recruiting process includes these processes:

• Initial Application
• Skills Application
• Live interview
• Final interview with CEO or manager

_If selected, you will be invited by email to progress to the next round.

_

Benefits

Performance bonuses

Remote work from your home or anywhere you have internet service.

6 weeks of paid vacation time as well as all national holidays off.

Paid travel & accommodations to media conferences within the marketing automation field. i.e Inbound Marketing conference.

About us:

Crisp is a customer service software used by 300 000 companies all around the world. It helps companies to unify all their customer communications (chat, emails) in one central place.

We are a small team (13 people) and our core Team in France (5 people), the rest is a erse remote-only, and based around the globe.

Our mission is to make the next-generation customer support app for startups. An app that makes customer support easier for end-users & support agents.

**The position:

**Crisp is looking for a technical customer support specialist to join our team! In this role, you will be responsible for providing customer service via chat and email to our clients (we don't take any phone calls).

You will be the first point of contact for our customers, and you will be responsible for handling customer inquiries, resolving customer issues.

**Requirements:

**What makes us different:

**- At Crisp everyone does customer support, including developers.

**Compensation Range:

**The compensation range for this role is around 30k$ per year, depending on the profile

TimeZest makes it easy for end users to schedule appointments with IT service providers. Since launching in 2019, TimeZest has grown amazingly fast, and we're a critical piece of software for over 1,000 businesses. We’ve been a remote-only company since the day we launched, and currently have 16 great people in Europe, the Philippines and the United States. We have a relaxed working environment and use just enough process to keep ourselves efficient. 

We offer engineering challenges to deliver an elegant, reliable and performant user experience while dealing with the complex nature of the APIs we use and our business domain under the hood. Our stack is Ruby on Rails, PostgreSQL, Sidekiq, TypeScript and React, all running on Heroku. We’re looking for people who can work independently, who’ll help us discover new technologies and better ways to work, and who are as passionate about keeping our customers delighted as we are. 

As a result of our growth, we're looking for a Senior Ruby on Rails Engineer to join our team:

Requirements 

• Several years development experience in Ruby on Rails in real production environments. 
• PostgreSQL experience 
• Previous experience working in a complex business domain. 
• Experience writing tests and working with TDD, ideally using RSpec 
• Git knowledge 
• Fluent business English 

Nice to Have 

• Frontend development experience, particularly in TypeScript and React. 
• Experience with APIs and integrating to 3rd party software. 
• A good eye for UI details. 
• Previous experience working in a remote role. 

This is a permanent, full-time position with a salary paid monthly. It is a remote position, and you can be based anywhere in the world, provided that you have 2-3 hours daily overlap with Central European Standard Time. 

How to Apply 

Simply send your CV to [email protected], with a brief email that answers the following questions: 

1. What is the largest or most complex application you’ve worked on in your career? 
2. What are your salary requirements (in US$/month)? 

That’s it. We’re looking forward to hearing from you!

**Fast-Tracked Application - Get a Response in 3 Days**

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

What we're working on:

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries

**

• 7+ years of professional experience (A technical assessment will be required)
• Senior-level experience in the front-end (React) and back-end (Node, Express, Mongo, SQL)
• Ability to create clean, modern, testable, well-documented code
• English fluency, verbal and written
• Professional, empathic, team player
• Problem solver, proactive, go-getter

Straight from the Devs

Watch short snippets of actual developers (Real, not scripted) share why they joined **YouTube Playlist

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

Benefits of joining the Clevertech team

We know that people do their best work when they’re taken care of. So we make sure to offer great benefits:

• Competitive Salaries
• 1 Month Paid Time Off For You
• Personal Development Fund
• Tenure-Based Rewards
• Flexible Family Leave
• Clevertech University
• Clevertech Gives Back
• Amazing Culture & Strong Community

** Fast-Tracked Application  - Get a Decision in 3 Days **

Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects

What we're working on:

Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries

**

• 7+ years of professional experience (A technical assessment will be required)
• Senior-level experience with Javascript, React, Redux, Websockets, Async/Await
• Ability to create clean, modern, testable, well-documented code
• English fluency, verbal and written
• Professional, empathic, team player
• Problem solver, proactive, go getter

Straight from the Devs

Watch short snippets of actual developers (Real, not scripted) share why they joined **YouTube Playlist

Why Clevertech is an amazing place to work at

At Clevertech, you can expect that you will:

• Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
• Be a part of a team of talented and friendly senior-level developers
• Work on projects that allow you to use cutting edge tech. We believe in constantly evolving your mastery

The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.

How we work

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

1. Prioritize fearlessly.
   There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
2. Take full ownership of the outcomes we’re responsible for.
   Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
3. Forge a erse team and inclusive culture.
   We believe the challenges we’re addressing will be best met by a truly global, erse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
4. Maximize our rate of learning.
   We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and iniduals — the faster we’ll achieve our mission.
5. Embrace embarrassing honesty from ourselves and others.
   We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
6. Maximize energy, not time spent.
   We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

**

1. Identify the scope of the problems a diaspora community has when it comes to sending money, by embedding yourself in the community, building trust, and asking questions, both via online and offline channels.
2. Ensure our product fits the community’s needs, via user research and close collaboration with our product team.
3. Build relationships and negotiate with key partners and channels in the markets to get access to the community in the most efficient ways and make us “viral.” This could entail community events, to Facebook groups, radio or TV shows and more— you’ll have to get creative!
4. Work hand in hand with our digital marketing team, in charge of our paid channels. Use social media, community influencers, and any other methods you see fit to scale the business.
5. Build and test new user acquisition strategies: Defining hypotheses, analyzing results, and iterating through new tests as we optimize our user acquisition machine.
6. With your market launcher colleagues, build out our launch playbook further to become even faster and more successful in future markets.
7. Take full ownership of the growth of the markets assigned to you and foster a productive dynamic with all stakeholders.

Want to know what it's like to be a Market Launcher at Sendwave? We thought you'd never ask! Market Launchers are a key part of jumpstarting new communities of users. Check out this video to hear more about the role.  In addition, we have linked the **HIRING PROCESS HERE

**

• At least 3 years of work experience, working in fast-paced environments. You don't need to necessarily come from growth, marketing, or startup background. Successful team members have come from the Peace Corps, NGOs, strategy consulting, investment firms, and political campaigns.
• Fluent in English
• Native or fluent in another language such as French, Spanish, Portuguese, or Arabic
• Work authorization: You must possess the right to work in whichever country you apply from. We are not able to sponsor visas at this time.
• Willingness to travel (25-50%) and some work on weekends if needed. Being close to the market you work with means being where the communities are. For example, attend community events, meet with partners, or do on-the-ground user research. - Don’t worry, our market launchers get their time to recharge. They can take days off during the week to make up for weekends, in fact - we make them!

**

• Love to be entrepreneurial. You’re able to do whatever it takes to make the market work. You possess strong habits keeping you energised as you chase specific growth targets over periods of weeks and months in a largely self-directed role.
• Enjoy interacting with people and build relationships via every channel. IRL, over the phone, WhatsApp...
• Are comfortable being scrappy, while staying critical when immersing yourself in the community via different channels.
• Possess a bias toward action and testing, and are systematic, logical and critical in your approach.
• Quickly absorb new cultural settings and understand how they might impact Sendwave's strategy
• Are eager to take on an immersive role as this one will require evening and weekend work and a fair amount of travel.
• Are persuasive and can convince others to pursue a course of action.

**

• Are familiar with the diaspora communities we serve.
• Have experience meeting ambitious KPIs (ours is to bring new senders to the app).
• Have experience launching your own projects.
• Are fluent in the language of one of our diaspora communities.

**

• Compensation:
  • Level 2  £ 56,135 
  • Level 3 £ 72,100 
• 25-50% travel.
• Location: London
• Our company is 100% remote and has been since we were founded. Sendwave hires new team members in countries around the world. All of our roles are remote, however, some roles may carry specific location-based eligibility requirements. Our Recruiting team can help answer any questions about location as we move further into recruiting process. For this role, we are hiring in the US.
• Major benefits:
  • Subsidized health insurance and retirement contribution matching (both vary from country to country)
  • 26 weeks of fully paid parental leave and subsidized fertility assistance
  • Unlimited vacation with a 20-day minimum requirement
  • $10,000 annual charitable donation matching

**

• Our team of over 400 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world.
• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• We recently joined forces with WorldRemit, another remittance company. We’re excited about the ways we can collaborate and continue to provide the best service to our users.

**

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

_

Immutable is looking to hire a Senior Manager, Corporate Finance to join their team. This is a full-time position that can be done remotely anywhere in Australia.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**

At Hotjar, we’re building Behavior Analytics software for businesses selling online. We make it easy for them to go beyond traditional web analytics and understand what users are really doing on their site.

Reporting to our Director of Sales, we’re looking for a customer-obsessed, data-driven sales leader with a product mindset, who is passionate about delivering both value and delightful service to businesses. Leading an inclusive team of driven sales professionals, you’ll help more SMBs and mid-market businesses build better experiences for their users, while growing their business. 

If you have inbound sales management experience, you’re analytical, have a bias for action and you’re excited by the idea of scaling globally, this is a rare opportunity to join a fast-moving and fully remote SaaS organization.

**

• Lead and develop our Sales team within an inclusive, feedback-centered environment.
• Learn by doing, working with your team to understand the needs and challenges of prospective customers by taking a consultative approach to selling.
• Create a coaching culture by providing support and feedback to the team and encouraging sharing of best practices and insights.
• Improve Sales performance by enhancing the team's processes and workflows based on data analysis.
• Work with our People Ops team to grow a erse, high-functioning sales team, promoting an open, honest and inclusive environment, while allowing the team to experiment, fail fast and learn.
• Identify underlying challenges related to systems, people, and processes to improve sales performance while also improving the buyer experience.
• Identify opportunities to simplify and refine processes and reduce friction for buyers.

**

• Experience with not simply leading, but developing a erse team in a high-velocity and product-led environment.
• Inbound sales operations experience working with high-volume mid-market customers at ACV values of €2,000 to €60,000.
• Experience with SaaS metrics such as MRR, ARPA, Churn, and LTV.
• You are technically-minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team.
• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.
• Must submit to a background check confidentially processed by our third-party. 

**

The compensation range for this role is $78,000 to $108,000 annually, where the offer typically falls in the range of $85,000 to $90,000.

**

Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

**

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Here at Hotjar, we welcome team members of all backgrounds, identities, and experiences. Working with respect is built into our core values**: we are honest, tolerant, and inclusive. We celebrate the uniqueness and strength found in ersity. We all commit to creating a safe working environment and are allies to those less privileged. And we fully believe that living by these values helps us to make our company, and our product, better.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

**This position is open to applicants in the US and Canada

**ABOUT THE JOB

As a Drupal Developer, your day-to-day includes spending your time hands-on developing and collaborating on sites while staying accountable to schedules, estimates, project requirements, and high standards of quality. This position is fast-paced, deals with shifting priorities, and reports to Jim Birch, Drupal Engineering Manager.

**Requirements

Your typical work week might include:

• Drupal site building and configuration.
• Custom front end and theme layer development.
• Custom module development, and the maintenance of existing custom code.
• Documenting code and processes, and participating in peer reviews.
• Participating in client meetings and workshops.
• Actively contributing to the continual improvement of our processes and product.
• Most importantly, having fun working with an incredible team!

**ABOUT THE COMPENSATION & WORK REQUIREMENTS

_This is a full-time position. The salary range for this position is $66,100 - $91,300 - the range is broad, but it is commensurate with experience, aligned with current members of our team with similar experience, and may shift a bit depending on your geographic location. This is a 100% remote role, but you must live and be able to work in the US or Canada.

**NOW... LET'S TALK ABOUT YOU!

We are looking for candidates who…

• Have 3+ years of related Drupal experience.
• Are experienced working in support (and are willing to do it).
• Have worked in an agency environment, preferably in multiple time zones.
• Show strong problem solving abilities, intelligence, and initiative.
• Know the ins and outs of modern development workflows, including use of the command line, gitflow, containers, and dev/stage/prod environments.
• Deeply understand modern web standards and technologies.
• Exhibit thoughtful, inclusive, and articulate communication skills, both in writing and in person.
• Have a BS or MS in Computer Science, or equivalent work experience.
• Have some WordPress or React.js experience (this would be an awesome plus).

**At Kanopi, we believe a variety of backgrounds, experiences, and voices make for a better workplace. We strongly and enthusiastically encourage people of color, iniduals who identify within and beyond the LGBTQ+ spectrum, women, and people with disabilities to apply.

**NOW, WHAT?

If you think this post was written just for you, here’s what to do next:

1. Submit your resume.
2. Answer the questions you see here on this page.
3. Send us a cover letter, including your answer to the question below.

**Now… About that cover letter… This is VERY important!

Please include all of the typical reasons why you’d be an outstanding candidate for this position, plus answer this question: _What is your favorite piece of technology?

Our screening process takes a bit of time because we like to ensure that you are the perfect fit for us, and we are the perfect fit for you! After we’ve taken a look at your application, we will send you a series of questions that will help us get to know you better. From there, you will engage in several interviews with members of our team. Some candidates may even do a paid mini-project, depending on the role you are interviewing for. We’ll be happy to explain a bit more once we’re in the interview stage.

Please note - we try to make an effort to contact every applicant to let you know the status of your application, but we are human, so if you don’t hear from us, drop us a line!

**Benefits

We offer a comprehensive range of health, professional, remote workspace, and other fun benefits for all full time US and Canadian employees. For more information, see the benefits section of our careers page.

_This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by Kanopi Studios in accordance with applicable federal, state and local laws.

**No agencies, recruiters or overseas applicants.

We're seeking an experienced customer support champion for our highly successful SaaS application. This isn't your typical "customer service" position. You'll be joining a small, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be done using Intercom. No phone calling required. It is highly preferable that you have a background in SEO or digital marketing so you can understand our customers and their goals.

Key Responsibilities

• Respond to customers inquiries via Intercom
• Create knowledgebase help articles
• Escalate issues/bugs to developers
• Other projects depending on your skillset (writing, product management, customer success, etc)

Job Benefits

• Profit-sharing, distributed quarterly
• Frequent promotions
• 4 weeks vacation and paid sick days
• Monthly Happy Hour
• Extended health benefits
• Continued education allowance
• Annual fitness allowance
• Work from anywhere in the world
• Join a bootstrapped, product-focused, & customer-oriented team

**Job requirements

• 2+ years in a similar technical support role for a SaaS
• Moderate understanding of SEO and/or Digital Marketing
• Basic understanding of all common digital marketing channels (Adwords, FB Ads, Google Analytics, Social Media, etc)
• Advanced written communication skills
• Native / Bilingual English

Binance is looking to hire an Accounting Intern to join their team. This is an internship position that is remote or can be based in Singapore.

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), CVT (UTC -1), WAT (UTC +1), SAST (UTC +2), EAT (UTC +3)

OnTheGoSystems builds state-of-the-art software that powers millions of websites globally. We’ve been fully remote since our launch in 2008 and employ over 100 highly talented iniduals worldwide. We’re proud to serve over 200,000 clients.

During 2023, we’ll launch a new product.  It’s a cloud-based SaaS product that will serve millions of customers globally.

We’re looking for exceptional Content Writers to join this team.  

Ideal candidates will be tech lovers, who can explain complex topics with simple language. They will write content that captures the audience’s attention, maintains their interest, and appeals to their intellect.

**Duties and responsibilities

• Know our products, clients, industry, and competitors inside and out
• Write well-researched documentation for our product
• Write engaging articles about tech topics related to our product and our industry
• Take into account readability, conversions, and SEO in every writing task
• Analyze the results of your writing and iterate so that your content meets KPIs

Requirements

• 5 years of experience in a tech writing role
• Native English speaker (speaking more languages would be great)
• Great research skills and the ability to quickly learn new topics
• Highly-organized thinking and efficient time management
• Previous experience working on Web products is a big plus

**What we offer

• 100% remote position
• Full-time employment with public holidays, sick leave, etc.
• Being part of a team of smart, self-driven iniduals
• A home-office setup budget to create or improve your workspace
• An annual budget for health & well being
• Ample opportunity to progress and advance
• Meeting and collaborating with team members across the globe

**About the team and how we work

You will be working with a team of smart and enthusiastic people. We love getting things done and we’re proud of our work.

We keep a healthy work-life balance and enjoy our remote work environment to make life fun.

We come from all around the world, from different cultures, speak dozens of languages, and make beautiful products. We invite you to become part of a special team!

**Who are we?

We are a staffing and IT services company based in Zurich, Switzerland.

• We are a tier 1 supplier to some of Switzerland's most-attractive employers 
• We are an international team with several Talent Sourcers already working remotely
• We can speak 10 languages and dialects within the team
• We take pride in doing an excellent job and delivering top-quality services to our clients
• To encourage communication, we have daily team meetings, bi-weekly reviews and have senior team members available on an ad hoc basis to discuss your needs/questions

What would your tasks and responsibilities be?

• Sourcing candidates for IT roles in Switzerland
• Communicating with candidates to learn about their goals
• Matching candidates to opportunities
• Presenting opportunities to candidates
• Preparing applications
• Guiding the application process
• Assisting Recruiters throughout the application process
• Developing and maintaining the company CRM
• Continuous learning about the subject matter

What are the required qualifications?

• An affinity for IT
• Willingness to learn
• A bright, friendly, professional, respectful, collaborative personality
• Good communication skills
• Fluent English – must have professional working proficiency
• Fluency in either Polish, Portuguese, Romanian, Bulgarian, Hungarian, Czech, Slovak, Slovenian or French (we would like to expand the languages we can communicate with our clients)
• Quality awareness and care in your work
• You act in a customer-oriented manner
• Resilience, flexibility and endurance

What can we offer you?

• Continuous training, learning, and development
• Daily international exposure
• Inclusion in meetings and more responsibilities over time
• An hourly payment plus commission
• 20 days of PTO (paid time off) and flexibility to take more unpaid holidays
• We offer an Internet Service Provider allowance and hardware allowance

All qualified applicants will receive equal consideration independent of race, colour, religion, gender, sexual-orientation, age, national origin, disability, gender identity and everything else that makes you unique.

We are looking for a passionate Marketing Officer to plan and oversee the organization's marketing activities and campaigns. You will be the one to ensure that all marketing operations are successful in meeting the goals set by management. A successful Marketing officer must have great enthusiasm for all things marketing and great knowledge of relevant techniques and principles. The ideal candidate will also be an excellent communicator and will have experience in managing different marketing ventures. The goal is to ensure that the marketing efforts of the company add the highest value to its business.

Responsibilities

• Contribute in the implementation of marketing strategies
• Support the marketing manager in overseeing the department's operations
• Organize and attend marketing activities or events to raise brand awareness
• Plan advertising and promotional campaigns for products or services on a variety of media (social, print etc.)
• Liaise with stakeholders and vendors to promote success of activities and enhance the company's presence
• See all ventures through to completion and evaluate their success using various metrics
• Prepare content for the publication of marketing material and oversee distribution
• Conduct market research to identify opportunities for promotion and growth
• Collaborate with managers in preparing budgets and monitoring expenses

Requirements

• Proven experience as marketing officer or similar role
• Solid knowledge of marketing techniques and principles
• Good understanding of market research techniques, statistical and data analysis methods
• Excellent knowledge of MS Office and marketing software (e.g. CRM)
• Thorough understanding of social media and web analytics
• Excellent organizational and multi-tasking skills
• Outstanding communication and interpersonal abilities
• Creativity and commercial awareness
• A team player with a customer-oriented approach
• BSc/BA in marketing, business administration or relevant field

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources
• Free Food & Snacks
• Training & Development

What We’re Looking For

Learning Tapestry is working with our client who is a leading learning service for families with preschoolers. Our client delivers streaming and interactive learning content that helps young kids develop skills, knowledge and passions, through play with the characters they love. They also help parents help their kids thrive. The client is a direct-to-consumer offering available on standalone mobile apps, connected TV apps, and add-on channels. We are forming a team of highly motivated iniduals who are eager to work in a start-up-like environment within a large media company. We need innovators and self-starters who are passionate about playful learning and comfortable working in a fast-paced, creative-led organization.

Product Manager role:

The Product Manager, Web role will be responsible for leading the product roadmap that cuts across our Growth channels. This role will shepherd business and user needs through the many stages of product development, including ideation, research, planning, and execution. 

RESPONSIBILITIES:

• Lead the creation of a well-supported product strategy to optimize platforms that support Marketing’s Growth channels.
• Partner closely with Marketing Leads and key partners to define a compelling long-term vision.
  Build positive relationships with Marketing, Product, Design, and Engineering to drive marketing vision forward.
• Oversee the entire lifecycle of features, from ideation to technical implementation, in collaboration with cross-functional stakeholders, designers, developers and QA.
• Break down complex problems into manageable steps by authoring and prioritizing epics and user stories. 
• Be a leader on a cross-functional scrum team—foster a creative, collaborative and disciplined culture to produce the best results possible.
• Analyze product use and performance to continually focus on subscription growth and engagement.
• Communicate product roadmap and requirements across teams and departments.

QUALIFICATIONS:

• Must be available to work US East Coast standard business hours, 40 hours per week
• 3+ years experience in product management 
• Deep understanding of the product development process end-to-end; technical background or extensive experience with the technical side of product development
• Ability to thrive in a fast-paced, collaborative, agile environment
• Highly motivated to work independently and collaboratively with stakeholders
• Natural collaborator who knows how to drive decision-making and has the ability to influence through informal authority.
• Experience using data to make decisions
• Experience working on an Agile/Scrum team
• Bachelor’s degree

**About You

You’re comfortable in a remote work environment, with team members from different time zones. You manage your own time well and are a self-starter. You have a distraction-free place you can use for work that offers reliable Internet access, either in your home or a local co-working facility. You’re able to work 8:00 AM to 5:00 PM US Eastern Standard Time (standard business hours).

You are experienced and well-versed in the productivity tools we use, like Google Apps & Hangouts, Slack, and Harvest for time tracking.

You’re fluent in written and spoken English. 

Please do not hesitate to apply if you do not match these requirements exactly but think you could be a good fit.

Get paid to talk to our students all day and advise them on which course is the best for them.

**Overview

We’re looking for a fan of Smart Blogger who would like to help guide our students toward the right course for them.

This is an internal sales role. You’ll be talking with Smart Blogger students who are fans of the company but need direction. Your job is to provide that direction and gently push students to a decision.

Don’t worry, no “hard selling.” No dishonesty of any kind. The success of the student is always more important than anything else.

In fact, we don’t require any sales experience for this role. What’s most important is:

• You love Smart Blogger
• You love helping people
• You are ambitious and driven

This is a career opportunity for the right person. Not only in terms of money, but in your chances to work alongside the best of the best and see how they operate. You’ll be working directly with Jon Morrow.

**Responsibilities

• Farm the Smart Blogger community:
• Conduct 50-100 outbound calls per day to Smart Blogger customers, past applicants, and funnel opt-ins
• Contact 20-30 customers per day by Messenger
• Nurture members of the community until they become a qualified lead
• Regular communication with the team on the #slack channel throughout the day
• Attend training calls and practice drills to make sure you are always at the top of your game
• Study the Smart Blogger course catalog and become intimately familiar with the differences between courses, so you can guide prospects to the right course

**Requirements

• Relentless drive. In past jobs, you’ve always been one of the hardest workers on the team. It’s just who you are. You want to be the best.
• High expectations. You have ambitions for yourself and also have high expectations of the team around you. You want to be a star and work with stars.
• Passion for helping people. Yes, sales is about money, but it’s also about helping people make good decisions and overcome fears. You enjoy that.
• Student of the game. You’re fascinated by sales and human psychology, And you’re eager to continue learning.
• Comfortable with technology. You’ll be doing calls on Zoom, filling out spreadsheets, and working with CRM systems. We can teach you the details, but you need to be comfortable with tech.
• High-quality Internet connection, camera, and audio, so you can conduct Zoom calls with few technical glitches

**How to Apply:

• Click this link and you’re on your way.
• Complete the survey and your initial application will be reviewed by a hiring manager.
• You may contact [email protected] if you have any questions.

Ideally, you have 10+ years of experience in a role doing the following: 

• Developing web services with an agile mindset - building and deploying MVPs and managing feedback and feature changes
• Leading and mentoring a team of Software Engineers
• Experience handling project stakeholders and being able to engage with CxO level
• Solid experience with technologies like Python, Django, Node.js, React or Vue, etc.
• Creating but also working with 3rd party API integrations. Commonly REST. GraphQL experience is also nice to have
• A solid understanding of SQL and relational databases
• Some experience with using No-SQL databases
• Experience with a queue system like RabbitMQ or using Redis for that job
• Expertise in Cloud hosting solutions such as AWS, GCP, or Azure
• Strong system design patterns and container-based applications knowledge
• Know-how for building scalable and highly available distributed systems
• Understanding of the existing architecture, and proposing/building a smooth transition into the new architecture
• Familiarity with common CMS platforms
• Superior communication skills (both verbal and written) that both existing and future clients will benefit from

Nice-to-Haves:

• Experience with domains like FinTech, Healthcare, E-commerce, Retail, or the QSR industry
• Willing to travel within the United States and internationally (if required)
• Related DevOps/CI tools experience (e.g. Azure DevOps, Github Actions, Circle Ci, Jenkins, etc)
• Experience working with clients and team members in Europe/Asia, etc.
• Desire to be in a fast-moving consulting environment

We:

• Give you the newest MacBook Pro with accessories and the best equipment/work setup to make you feel productive and empowered to do your best work
• We care about your professional development and give you Personal Innovation Fund (education reimbursement)
• Offer you opportunities for international travel
• Provide a modern office environment
• Offer competitive salary and bonuses
• Contribute to open-source software

Get on the ground floor of an upcoming SAAS company looking to 10X its growth in the next 12 months.

Ranchr is a small SAAS app in the cattle management industry. Bootstrapped since 2017, we're looking to accelerate our growth into the next year.

Our app gives cattle growers a powerful tool out in the field where it belongs. Thousands of ranchers already trust us as their cattle record keeping solution. 

We're looking for a seasoned SEO Specialist with a talent for acquiring backlinks to join our fully-remote team to help us scale to the next level. This is an opportunity to join a growing business with a lot of upside.

What we’d want you to do:

• Email outreach
• Guest posting
• Keyword research
• Creative thinking for acquiring backlinks

Qualifications

Must have

• 3+ years of experience in SEO and acquiring backlinks.
• Fluent spoken and written English at a professional level.

What it’s like to work here

• You’ll be working directly with the owner/CTO to strategize. 
• You’ll have time to focus. We don’t micromanage, and we do our best to keep distractions (and meetings) to a minimum. 
• You'll be able to make your own schedule aside from a couple of meetings a week.

What we offer     

• Part-Time. $1500/month. Hourly rate is negotiable
• Flexible hours
• Full time position may be available at a later date

About the job

Do you want to join a passionate team, that works hard to deliver real results for its customers? Customer Success is central to our business as this role helps our customers setup and implement strategies to drive more business for them and their teams.

About you

You must be

• Willing to learn and adapt all of the time
• A people person who is able to build rapport instantly
• A problem-solver who knows how to take a consultative approach to find the best solution
• Tech-savvy and efficient with SaaS applications
• A self-starter who can take initiative on new projects and ideas and run with them
• Patient, empathetic, and having a good sense of humor. You see challenges not as obstacles but as opportunities.

Some of what you'll do

The daily responsibilities in this role include, but are not limited to:

• Your #1 priority will be helping our customers be successful with our product (& ultimately their business), and help them get successfully set up and activated within their first 90 days of being a Follow Up Boss customer
• Answer customer help tickets in the Onboarding queue
• Becoming a keen, passionate expert in all things related to real estate lead generation, lead conversion, sales optimization, and customer service
• Compile product feedback and ideas to help our product and engineering team continue to improve our platform
• Call, text, and email new customers proactively to make sure they are on the road to success with Follow Up Boss.
• Host kickoff calls and training sessions with new customers to make sure they are getting the most out of the system - we call these strategy sessions because we focus on uncovering the biggest opportunities for our customers vs. product click-throughs.

What You'll Need

Our ideal candidate has these top qualities and qualifications:

• Internal drive and hustle; we move fast and help a lot of people
• Superb written and verbal skills (with a professional yet fun demeanor)
• 3+ years experience in a customer-facing success role (Support, Success, Account Management, or Sales).
• Based in the USA, with home office with fast internet that is free from distraction.
• A growth mindset and hunger to always do your best work
• Remote work experience is considered an asset

Why Follow up Boss? 

❤️ This is us

🏝 Work remotely: Live and work wherever you like!

💰 Competitive salary: Salary for this role starts at $60,000

👩🏾‍⚕️ Insurance: Company paid health, dental & vision insurance for all of our team members and their families.

🍼 Family leave: generous family leave - fully paid!

💻 Home office setup: Get a Macbook Pro + $1000 to set up your home office.

👩🏻‍🏫 Personal development stipend: $1000 per year to focus on bettering yourself.

🤑 401(k): With 6% company match!

✈️ Retreats: Join us for company get-togethers every year!

☕️ Co-working stipend: Get some extra cash for a co-working space or a coffee shop work.

📚 Free books and Kindle: Get a free Kindle and all the free books - digital and audio - you like, anytime.

💪 Gym: Monthly stipend to keep you active and feeling good.

☕️ Money each month to spend on caffeine.

Apply for the job

If you’re thinking: “This is totally me!” then be sure to apply below.

We can’t wait to meet you!

Paxos is looking to hire a Growth Finance Analyst to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

Job description:

Paymentology processes tens of millions of transactions in over 40 countries around the world. As an award-winning global Fintech company, we provide enterprise-level, scalable and highly secure financial processing systems making it easy for people to issue, redeem and reconcile Mastercard and Visa cards all over the world. 

We are seeking a Fraud and Risk Analyst in the LatAm region to augment our fraud monitoring operations across our organizations. Joining one of the most exciting issuer-side processors in the payment space, you will get to work in a complex cloud-first organization on a global scale.

What you get to do:

**As Fraud and Risk Analyst in Paymentology, you will be joining a globally distributed company and will work with colleagues dotted across the globe. 

Your colleagues are passionate about our products and customer-experience and you will work closely with them and our clients globally as an ambassador and driver of our fraud and risk initiatives. 

• Monitor real time queues and identify high risk transactions within the business portfolio.
• Observe customer transactions to identify fraudulent activity such as BIN attacks, friendly fraud, and similar other risks.
• Analyse and triage detected fraudulent transactions. Recommend and implement mitigation action.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Interact with customers to validate information and to confirm or cancel authorizations.
• Resolve customer issues within the scope of existing service level agreements.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
• Determine existing fraud trends by analysing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Recommend new software tools used for fraud detection, prevention and reporting activities.
• Generate suspicious activity reports and risk management reports.

What it takes to succeed:

• Experience with Fraud pattern detection analysis
• An understanding of regional fraud trends relating to transaction monitoring
• Proficiency in using key data analytics and visualisation applications e.g. Metabase, PowerBI, Tableau, and Excel to produce reporting.
• An understanding of card operations, authorization, settlement, clearing, tokenization, issuing, ISO 8583 
• Knowledge of Mastercard, Visa and UnionPay Fraud Regulating Policies and Solutions.
• Ability to write and present reports demonstrating strategic thinking

Ideally you will have these experience competencies;

• At least 3 years of working experience in a similar role related to the fraud and risk domain. 
• A relevant University degree/technical certification, or relevant experience commensurate to the role (Data Science, Business Intelligence, Forensics, Information Technology etc)
• CFE, CFRM or other relevant professional fraud certifications

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale. We focus on building strong, erse teams built from different backgrounds, experiences & identities.

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

Job description:

Paymentology processes tens of millions of transactions in over 40 countries around the world. As an award-winning global Fintech company, we provide enterprise-level, scalable and highly secure financial processing systems making it easy for people to issue, redeem and reconcile Mastercard and Visa cards all over the world. 

We are seeking a Fraud and Risk Analyst in the South East Asia region to augment our fraud monitoring operations across our organizations. Joining one of the most exciting issuer-side processors in the payment space, you will get to work in a complex cloud-first organization on a global scale. 

**

What you get to do:

**As Fraud and Risk Analyst in Paymentology, you will be joining a globally distributed company and will work with colleagues dotted across the globe. 

Your colleagues are passionate about our products and customer-experience and you will work closely with them and our clients globally as an ambassador and driver of our fraud and risk initiatives. 

• Monitor real time queues and identify high risk transactions within the business portfolio.
• Observe customer transactions to identify fraudulent activity such as BIN attacks, friendly fraud, and similar other risks.
• Analyse and triage detected fraudulent transactions. Recommend and implement mitigation action.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Interact with customers to validate information and to confirm or cancel authorizations.
• Resolve customer issues within the scope of existing service level agreements.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
• Determine existing fraud trends by analysing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Recommend new software tools used for fraud detection, prevention and reporting activities.
• Generate suspicious activity reports and risk management reports.

What it takes to succeed:

• Experience with Fraud pattern detection analysis
• An understanding of regional fraud trends relating to transaction monitoring
• Proficiency in using key data analytics and visualisation applications e.g. Metabase, PowerBI, Tableau, and Excel to produce reporting.
• An understanding of card operations, authorization, settlement, clearing, tokenization, issuing, ISO 8583 
• Knowledge of Mastercard, Visa and UnionPay Fraud Regulating Policies and Solutions.
• Ability to write and present reports demonstrating strategic thinking

Ideally you will have these experience competencies;

• At least 3 years of working experience in a similar role related to the fraud and risk domain. 
• A relevant University degree/technical certification, or relevant experience commensurate to the role (Data Science, Business Intelligence, Forensics, Information Technology etc)
• CFE, CFRM or other relevant professional fraud certifications

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. As values are important to us, you can look forward to working alongside fellow Paymentologists, who share these values. You’ll be part of a team that is passionate about making a difference on a global scale. We focus on building strong, erse teams built from different backgrounds, experiences & identities.

The Role

Candidates can expect to be traveling 80% of their time. Below is our projected event and program locations in 2023 (you will be onsite for all of these):

• January:  Boston (3-4 weeks)
• February - March: Vietnam (6-7 weeks)
• March:  Japan (One week)
• April: Berlin (1-2 weeks)
• July-August: Europe (6-8 weeks)

*Because of the above only candidates with valid passports and no travel restrictions will be considered.

**

• High attention to detail.
• Excellent communication skills, both written and verbal.
• Able to handle multiple projects at the same time, respond to rapid change, and meet deadlines.
• Comfortable with repetitive tasks with an eye for identifying areas that can be improved / made into a playbooks / automated.
• Event planning/production, project management, and/or logistics experience.
• Proactive, growth mindset, and comfortable solving problems independently.

Bonus:

• Familiarity with Airtable, Notion, and other no-code applications
• Familiarity with budgeting, accounting, HR, and FinOps systems (DEXT, Gusto, Wise, etc)
• Basic familiarity with blockchains and with cryptocurrency payments infrastructure (transacting on Ethereum, interacting with cryptocurrency wallets)
• Previous work with distributed teams over multiple timezones.

Complimentary Past Experience

We aren’t big on titles, which is why you’ll notice this role doesn’t really have one. Analogous roles in other orgs would be something between an Ops Coordinator and Ops Manager, depending on the experience and capabilities of the person we hire. Complimentary past roles/experience for this role could include, but are not limited to: executive assistant, event coordinator/manager/producer, operations coordinator/manager, project manager, etc.

**

$7,000 - $9,000/month contractor position, depending on previous experience and skills. Possibility of full-time employment after first month (includes a benefits package).

CLICK HERE to view the complete job description and apply for the role.

SEO Specialist at Booster Apps

👋 Howdy,

Stuart here, founder of Booster Apps. We’re on a mission to empower ecommerce store owners to grow their businesses using our automated software. From established online shops to traditional, brick and mortar stores, we’ve helped over 1 Million Shopify merchants over the last 7 years generate over $3.2 billion in additional sales—and we’re just getting started! 🚀

We are looking to hire an expert in Search Engine Optimization (SEO) to create educational content for our SEO Optimizer app.

Our team has been fully distributed from day one, and we encourage anyone, anywhere to apply!

About the job

We’re in search of an experienced expert in SEO and digital marketing that has a strong desire to help educate entrepreneurs, businesses and Shopify online store owners of all sizes about SEO.

Big picture: you'll be working on building an online video library (Youtube) of digital marketing and SEO knowledge through educational walkthrough videos.

Some of the things you’ll be involved in are recording videos, writing customer facing documentation, responding to SEO emails and creating written guides on best practices. You’ll be the POC for our SEO Optimizer app, while also liaising with the SEO Support team on strategy.

Booster Apps is run using the EOS framework where we currently have a nimble team of 12 awesome team members.

What will you be responsible for?

• Record 2-4 videos per week on SEO best practices and recommendations.
• Write 1-2 blog posts per week about SEO targeted toward Shopify merchants
• Have thoughtful, personalized conversations with Booster Apps merchants through zoom calls and email.
• Identify SEO pain points in the app for merchants and work to recommend solutions to improve overall performance and onboarding
• Act as a point of contact for SEO knowledge for internal team members while sharing best practices, solutions, and recommendations
• Work closely with the Technical support team on problems and troubleshooting
• Lead internal team training on SEO best practices and how-to sessions
• Contribute toward a strong culture of customer success that is centered around helping merchants boost their online sales
• Solve SEO problems that arise – and document solutions

Who you are

• You have a deep understanding of Search Engine Optimization and web marketing techniques and best practices
• You have a strong portfolio that matches the kind of style we’re looking for in videos (screencast/talking head)
• You can take difficult concepts and condense them into a simple, digestible format for people of all knowledge levels to understand
• You have a strong passion for no-nonsense content for lay people
• You’re a creator at heart, comfortable on camera with a confident and engaging personality
• You’re self-driven with an entrepreneurial approach and work autonomously with limited guidance

Requirements:

• 2+ years of applicable experience in an SEO role. We’ll want to hear about your experience in digital marketing and best practices when it comes to On-Page and Off-Page SEO
• Terms like “SERP, Index meta tags, alt text, sitemap, Image Compression, Rel=canonical and JSON-LD” excite you!
• 1+ years experience recording educational content videos and writing blog content
• Knowledge of iMovie or similar video editing software is a plus
• Be tech-savvy and comfortable with working remotely.
• Have an entrepreneurial, self-motivating attitude with plenty of grit, analytical prowess, and resourcefulness to get 💩 done.
• Be empathetic and enthusiastic about solving problems and helping others.

Nice to have, but not required:

• Shopify experience
• eCommerce experience
• Shopify experience

❤️ Things we love:

• Living by our GAINS core values of Growth Mindset, Analyze Before Assuming, Iterate & Improve, Nurture Relationships, and Scrappy.
• Helping over 1M Shopify merchants who have installed our software
• Having a stress free work environment!

🤮 Things we avoid:

• Micro-managing
• Egos
• Drama

Does this sound like you would be a good fit? Please complete the application form with a quick loom video about why you think you’d be a good fit, and we'll be in touch.

_We are fully remote and encourage anyone to apply that is able to work within USA and Canada timezones (PST/EST)

Thank you! 🙏

Stuart @ Booster Apps

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are a powerful company that specializes in helping spiritual teachers reach their highest business potential as well as to live more aligned and abundant lives. 

Our team of lightworkers is made up of spiritually curious, creative, and kind souls who have an affinity for mysticism, community, and personal growth!

We are looking for a skilled Social Media Manager to evolve and accelerate our social presence.

Are you a social media expert with a gift for visual storytelling?

Do you have a passion for creating content, fostering community, and leading social activations? 

Do you want the opportunity to apply your entrepreneurial mindset + creativity to shine a light in this world? 

Are you devoted to personal + spiritual growth?

**

We are on a mission to serve 50,000 Mystic Mentors and support them with the business knowledge and tools they need to make a living while using their spiritual gifts to serve humanity.

If you want to apply your unique gifts to a movement that is larger than you, then we invite you to help us build this transformational community.

Details about the position

We believe it is our responsibility to share our proven marketing strategies with those who have the power to make change.

In other words, our gift is helping people share their gift. And we believe contribution is the world’s heart beat!

Which is why we need someone special LIKE YOU to help us.

As our Social Media Manager, you will be responsible for owning @SheServes social activations and learning/applying new ways to bridge social media and the company’s mission, as well as managing our Founders social media accounts.

This means you’ll need to be comfortable managing all social media editorial calendars, creating + scheduling content, deep ing on data and driven to experiment with new platforms and content types.

You will be expected to be collaborative in a team environment and pursue growth and learning every single day. You will be held accountable to make decisions with confidence + grace and own the results of those decisions.

If inspiring, motivating, and empowering mystics ignites a spark in you, then we believe you’d be a perfect fit!

**Your main responsibilities will include:

• Manage the social media editorial calendars for She Serves and our Founder

• Create high-engagement social media content that reflects our brand's voice

• Maintain a steady pace of engaging content on our social media channels 

• Schedule content on social platforms using software such as AgoraPulse

• Engage with She Serves online community and resolve their questions and concerns

• Partner with designers and video editors to develop visual assets for social media

• Work with the marketing team to optimize promotional efforts for each social media channel

• Keep up to date with evolving social media trends and platform specific new features

• Track performance of campaigns, content, and health of the social channels and create regular reporting to the team

• Study industry competition, leaders , and trends to stay up-to-date with latest strategies 

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• You LOVE building social communities - you have a passion for creative storytelling through social media and engage with community members with an optimistic, warm and loving attitude. 

• You are self-motivated and proactive – you’ll actively do the work that you’re required to do while also thinking up new ways for us to improve our social presence and community experience.

• You have strong written communication skills – you’re not the grammar police but know your “where” from “we’re” and take pride in your ability to communicate concisely and in a friendly manner.

• You have excellent attention to detail – you have strong organizational skills, exceptional attention to detail and the ability to prioritize tasks effectively. 

• You believe that team work makes the dream work – your driven by collaboration, not ego.

• You are “tech savvy” – you’re no Google engineer but you’re confident navigating software and willing to learn more systems. 

• You are a superb listener – you can comprehend just as well as you speak AND believe that listening is just as important as speaking.

• You are a strong believer that where focus goes, energy flows – you don’t waste time procrastinating and proactively get tasks done with optimism and ease. You have strong time management skills and the ability to work autonomously (as this is a remote working position these two are essential.)

• You consider yourself a mystic – you believe in the magic + beauty of life and can feel a force greater than your own inside and all around you. 

• You are inspired by our mission and feel you would be an energetic asset to our business and team.

• You believe in yourself and your ability – you feel you have manifested this “dream job” and think you are here not by chance but by your spiritual alignment.

**To be considered for this opportunity you must:

• Have social media community management experience at a social media agency or a member of a social media team at a medium-to-large sized company

• Be based in North American time zone

• Possess a sound understanding of social media storytelling and content at scale

• Have exceptional copywriting and editing skills

• Be proficient at building and executing social media content strategies

• Be a Mac user

What we offer:

• Competitive salary

• Fast growing company

• A team dedicated to ongoing training and growth 

• Freedom to #WorkFromWherever - Work from home, a café, an Airbnb in the woods or wherever it is you work best!

• Strategic focus - contribute to positively impact the lives of spiritual teachers from all walks of life.

• Amazing teammates - you’ll love us just as much as you love your work.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Sticker Mule

Sticker Mule is the Internet's most "kick ass" brand. We are privately-owned, profitable, and powered by a  globally distributed team who cares deeply about delivering a great customer experience at the highest standards. Our team operates from 17 countries, and we're always looking for more exceptional team members.

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The Director of PPC develops and executes a paid search strategy for all products and regions.

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1. Maintains and improves all aspects of the paid search strategy.
2. Works to maximize the performance of the international PPC budget.
3. Frequently tests new ad copy and creatives to optimize conversion.
4. Monitors and adjusts PPC campaigns to optimize ROAS.
5. Aggressively explores opportunities to expand the advertising budget.
6. Balances SEM tactics with brand and content principles.
7. Provides reports, insights, and forecasts to accurately measure performance.
8. Collaborates with Finance to align on forecasts and financial targets.

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1. 6+ years of professional marketing experience
2. Experience in a director or management role
3. Exceptional analytical and technical marketing skills
4. Experience managing a large marketing budget

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1. $130,000+ based on experience
2. $20,000 signing bonus

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Unblocking stuck clients. Solving weird and interesting technical problems with your teammates. Turning chaos into order. Composing elegantly written and helpful responses to client questions and skillfully documenting them for your colleagues so everyone can benefit for the next one.

These are just a few of the things that make our Software Support Specialists truly remarkable. And we are looking for additional members of this erse, high-performing team to work closely with clients using a cloud-based data-as-a-service platform, supporting data-sharing programs at every level of government.

Are you nodding and thinking this is exactly what you want to be doing? If so, we should talk!

Why this job is important

On a given day, you might have a Slack exchange with a Client Success Manager asking you to keep an eye out for potential questions during an upcoming customer Datathon, followed by a real-time diagnostic Slack conversation with engineering to troubleshoot the root cause of a unique client issue. After expertly driving for the clarity you need, you synthesize the input into crisp guidance that you know will push this complex ticket forward toward an expedient resolution and a delighted client. Anticipating the fastest path to understanding, you choose to hop on the phone so you can field the client’s follow-up questions in live time.

You have another tricky ticket in mind that isn’t quite ready to bring to engineering yet; first you plan to workshop some initial investigatory ideas for it with your trusted teammates at today’s team standup. Then you have your daily ticket intake, a two-hour shift in which you screen and triage all incoming tickets, solving some inquiries quickly with a canned template while scoping others that might require escalation or a deeper e. Later on, you’ll be supporting a live course for a major city; you’ll field questions so that the trainer can maintain their rhythm: together you ensure the city’s data coordinators have the skills they need to launch their program successfully.

In your work, you are consultative and strategic -- whether you’re creating an “extract, transform, load” (ETL) solution to automate a client’s data workflow or proactively addressing gaps in our documentation. You take a big-picture approach in seeking operational opportunities to help your team scale, while zooming back in to overcome technical blockers. You’re a linchpin, bridging product gaps so our clients can focus on what matters most to them: running best-in-class data programs for government agencies. With your help, clients build their trust in our platform and derive value day-to-day.

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• Deep e on client-reported blockers to identify workarounds and test technical solutions that meet client goals
• Troubleshoot technical and data-centric issues, including ETL pipelines and data schemas to help clients understand and solve their business problems
• Work with clients to shape and format data for data analysis and visualizations
• Participate in client and internal meetings where you leverage your product expertise to inform high-level and finely tuned use cases
• Help clients develop creative solutions by leveraging platform APIs with various programming languages
• Curate and maintain a broad and best-in-class knowledge base; partner with product owners to develop documentation for product releases
• Leverage content in knowledge base to “teach clients how to fish”, and identify opportunities for reusable content
• Provide Tier II support for Data & Insights solutions sold and managed by other isions. Engage with personnel of other Tyler isions to problem-solve for issues and knowledge gaps in the rollout and administration of those solutions.

**

You have technical acumen and a hunger to keep learning:

• Able to understand a technical concept or problem (not just translate it)
• Proficient with contemporary online applications and able to learn new technologies at lighting speed.
• Able to quickly command a broad, deep range of nuanced cloud-based software behaviors and functionality
• Working knowledge of web development principles and programming language syntax sufficient to troubleshoot broken queries (SQL or Python a plus)
• Basic knowledge and understanding of data concepts and database structures including fields, tables, views, how to manipulate data, etc. 

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• Skilled at breaking down technical concepts for a variety of audiences, both verbally and in writing
• Skilled at communicating with stakeholders and management to translate client expectations and advocate for change based on user needs
• Able to direct and control situations with clients toward win-win solutions
• Strong ownership mindset: you own solutions, taking charge and driving confidently forward
• Analytical and creative ingenuity to troubleshoot and resolve problems
• Experience triaging, gathering requirements, and finding clever ways of solving problems

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• You’re a self-starter, embrace ambiguity, and hold yourself accountable.
• You are passionate about team collaboration, high performance, and, most of all, client satisfaction
• You relish learning something new: software, tools, skills to further your own development as well your team’s overall effectiveness. You’re motivated to become a Tyler Data & Insights solutions and internal data sharing expert. You take it upon yourself to drive clarity and seek out answers from technical experts cross-functionally.

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• On a logistical level, you have the flexibility to work different shifts to support clients across time zones, including early or late shifts occurring between 6am and 6pm Pacific. We do our best to provide the flexibility to accommodate our team members' preferred hours

• You can pass a state and federal background check; for this position, Public Trust: Moderate background investigation is required. This position requires access to high-compliance systems