Title: Life Insurance New Business Service Representative 93079
Requisition ID 93079
Department Service Experience Value Stream
Job Function Service Experience Value Stream
Location Phoenix,Arizona,United States
Role Location Designation Hybrid - 4 days per week
Job Description:
Business Unit Overview
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our erse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.
Role Overview:
Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support the agents practice by managing insurance policy applications as they move through the new business process. Representatives use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to expedite applications, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so.
What You’ll Do:
- Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
- Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
- Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
- Assist with in-person responsibilities to provide the support required of the Agents and Agency Managers within the General Office
- Answer incoming calls, greeting customers and potential agent candidates may be required
What You’ll Bring:
Required Skills
- The ideal candidate should have 2 or more years of customer service and administrative experience
- Strong computer skills with proficiency in the Microsoft Office Suite
- Demonstrated ability to multitask effectively
- Strong written and verbal communication skills required
Preferred Skills
- Associates, or Bachelor’s degree preferred, or equivalent years of related experience
Training & Development
Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift Information
This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week.
Salary
Competitive full-time base salary, overtime eligibility plus target bonus
Benefits
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program
Career Opportunities
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Pay Transparency
Salary Range: $43,000-$47,500
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to inidual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our erse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where iniduals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.
Job Requisition ID: 93079
Title: Life Insurance New Business Service Representative 93083
Requisition ID 93083
Department Service Experience Value Stream
Job Function Service Experience Value Stream
Location Charlotte,North Carolina,United States
Role Location Designation Hybrid - 4 days per week
Job Description:
Business Unit Overview
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our erse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.
Role Overview:
Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support the agents practice by managing insurance policy applications as they move through the new business process. Representatives use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to expedite applications, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so.
What You’ll Do:
- Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
- Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
- Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
- Assist with in-person responsibilities to provide the support required of the Agents and Agency Managers within the General Office
- Answer incoming calls, greeting customers and potential agent candidates may be required
What You’ll Bring:
Required Skills
- The ideal candidate should have 2 or more years of customer service and administrative experience
- Strong computer skills with proficiency in the Microsoft Office Suite
- Demonstrated ability to multitask effectively
- Strong written and verbal communication skills required
Preferred Skills
- Associates, or Bachelor’s degree preferred, or equivalent years of related experience
Training & Development
Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift Information
This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week.
Salary
Competitive full-time base salary, overtime eligibility plus target bonus
Benefits
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program
Career Opportunities
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
Pay Transparency
Salary Range: $43,000-$47,500
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to inidual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our erse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where iniduals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
horizonno remote workwi
Title: Property Manager (Part-Time)
Location: Madison United States
Job Description:
Job Type
Part-time
Description
Since 1984, Horizon has built its reputation on a foundation of honesty, integrity, respect, and compassion. These core values have been the cornerstone of our success for over four decades. We take pride in delivering comprehensive solutions, exceptional construction services, and unparalleled property management. Our vision is rooted in these values, shaping not only what we do-but how we do it.
Why Work With Us?
- Legacy of Excellence: For nearly 40 years, we've set the standard for quality and innovation in every aspect of our business.
- Client-Centric Approach: We're committed to delivering solutions that exceed expectations, fostering long-term relationships built on trust.
- Values-Driven Culture: Our workplace thrives on a culture where performance and purpose go hand in hand.
About the Role:
Our Property Managers play a vital role in ensuring smooth operations and exceptional experiences for our residents. We are currently seeking a Part-Time Property Manager to support Eagle Harbor Apartments (36 units) in Madison, WI.
Position Details:
- Location: Madison, WI
- Property: Eagle Harbor Apartments (36 units)
- Schedule: Part-time, approximately 16 hours per week
Job Functions:
Leasing and Marketing:
- Utilize selection and retention strategies to maintain 100% occupancy level
- Maintains knowledge and awareness of property competition and other conditions affecting leasing and operations
- Completes all apartment tours, open houses, orientations and marketing events.
- Conduct showings for interested prospects. Track weekly leasing and conduct all follow up with potential residents including phone calls, emails, and written correspondences
Management
- Monitor income and operating expenses to meet budgetary goals and increase net operating income. Prepare annual operating budgets.
- Recruit, hire, evaluate and appropriately discipline all direct reports. Maintain personnel records, conduct timely reviews and ensure adequate/appropriate staffing.
- Train site staff
Maintenance: Oversee Maintenance for property
- Oversee on-site maintenance staff; delegate work orders and assist in prioritizing schedule. Supervises prompt scheduling of maintenance work. Makes regular follow-up inspections on maintenance work performed.
Makes recommendations for physical repairs, replacements and/or improvements
Resident Issues and Customer Service:
- Oversee the general harmony and community atmosphere among residents. Handle all resident issues and complaints in a courteous and professional manner.
- Issue 5 day/14 day notices
- Resident delinquencies and monitor accounts
Requirements
Education: Minimum high school diploma or equivalent. Bachelor's Degree, preferred.
Experience: Prior property management experience required, preferable in a leadership role.
- Customer service experience is essential.
- Must have leasing experience. Fair Housing training.
- Ability to work with the public and senior citizens.
- Ability to plan and conduct recreational activities.
- Ability to be sensitive to the needs of others.
flhybrid remote worktampa
Title: Property Adjuster
Location: TAMPA Florida United States
Type: Full-Time
Job Description:
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
This hybrid role requires an inidual to be in the office 3 days per week, available to work standard business hours Monday-Friday with availability for occasional evenings and weekends as business need dictates. This position can be based in the Tampa Commerce Campus (17200 Commerce Park Blvd, Tampa, FL 33647) or the New Tampa Campus (9527 Delaney Creek Blvd, Tampa, FL 33619). Relocation assistance is not available for this position.
What you'll do:
Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.
Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims
Knowledge of estimating losses using Xactimate or similar tools and platforms.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.
Ability to prioritize and multi-task, including navigating through multiple business applications.
May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
2+ years relevant property claims adjusting
Desk adjusting residential property claims to include water, roof, and personal property
Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement
Proficient with virtual tools (such as Claim X, Hover, and Hosta)
Call center experience
Xactimate proficiency
Bachelor's Degree
US military experience through military service or a military spouse/domestic partner
The salary range for this position is: $57,970 - $97,820.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
chesapeakeflhybrid remote worksan antoniotampa
Title: Claims Litigation Manager- Auto
Location: Tampa, FL, Chesapeake, VA, or San Antonio, TX
Type: Full-Time
Job Description:
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Claims Litigation Manager- Auto, you will be responsible for managing moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy.
This hybrid role requires an inidual to be in the office 3 days per week. This position can be based in one of the following locations: Tampa, FL, Chesapeake, VA, or San Antonio, TX. Relocation assistance is not available for this position.
What you'll do:
Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.
Applies intermediate knowledge of claims litigation processes.
Proactively manages litigation and acts as liaison with members, internal and external counsel.
Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.
Represents USAA at mediations, case conferences, and/or trials.
Reviews, audits, and approves legal fees and expenses.
Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.
Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.
Recognizes and solves routine and intermediate issues arising out of legal case management.
Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.
Interacts with membership, attorneys and management to advise on moderately complex litigation.
Ensures members receive high levels of service from themselves and law firm vendors.
May act as an informal resource for team members.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years work experience handling liability and first party claims or progressive experience in litigation.
2 years customer contact experience.
Claims adjusters license in assigned state or ability to obtain license within 3 months.
Demonstrated negotiation and customer service skills.
Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.
Knowledge of P&C policies state laws.
Knowledge of regulatory compliance related to claims and claims litigation.
Experience handling large losses auto, property or commercial.
Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
What sets you apart:
5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.
2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.
Familiarity with injury claims litigation processes
Experience working injury claims in Missouri, New York, New Jersey, Pennsylvania, Michigan and/or Connecticut
Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.)
Compensation range: The salary range for this position is: $85,040 - $162,550**.**
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Title: Senior Solution Engineer - Department of Homeland Security (DHS)
Location:
Remote - Washington, DC
Remote - Maryland
Remote - Virginia
Job Description:
We are Omnissa!
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.
What is the opportunity:
The Omnissa Solution Engineer is a high impact, visible, and inspirational role in driving the adoption of Digital Workspace products and solutions in large scale enterprise accounts. Understanding and consulting with customers on their digital workspace needs, the solution engineer can influence product improvements and the new products/solutions that Omnissa brings to market.What You’ll Do
Build strong relationships with Department of Homeland Security (DHS) (CIOs, CTOs, Architects) and guide them through their digital transformation journey
Lead technical pre-sales efforts including presentations, demos, workshops, and RFP responses
Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive customer outcomes
Present our Digital Workspace technical & business value proposition at industry events
Identify new business opportunities and support the sales team in expanding account value
Influence product direction by sharing insights on Federal compliance (e.g., FedRAMP, NIST, DISA STIGs) and operational requirements
What You’ll Bring
- 5-7 years in a pre-sales solution engineering role or a related customer-facing role; big plus for experience with End User Computing.
- Clearance: Ability to obtain a Public Trust clearance
- Strong understanding of enterprise architecture and Windows desktop/application management and endpoint security.
- Familiarity with Federal compliance frameworks such as FedRAMP, FISMA, NIST 800-53, and NIAP
- Proven ability to deliver compelling demos and presentations to technical and executive audiences
- Experience with subscription-based go-to-market models and customer adoption strategies
- Excellent communication, problem-solving, and stakeholder management skills
Location: Remote – U.S. (Washington DC Metro Area)
Education: Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $190,000– $300,000 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. This job requisition is not eligible for employment-based immigration sponsorship by OmnissaTitle: Senior Solution Engineer - Intelligence Community
Location: Remote - Washington, DC
Job Description:
We are Omnissa!
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work.
Our platform boosts employee engagement while optimizing IT operations, security, and cost.Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.
What is the opportunity:
The Omnissa Solution Engineer is a high impact, visible, and inspirational role in driving the adoption of Digital Workspace products and solutions in large scale enterprise accounts. Understanding and consulting with customers on their digital workspace needs, the solution engineer can influence product improvements and the new products/solutions that Omnissa brings to market
What You’ll Do
- Build strong relationships with U.S. Intelligence Community (CIOs, CTOs, Architects) and guide them through their digital transformation journey
- Lead technical pre-sales efforts including presentations, demos, workshops, and RFP responses
- Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive customer outcomes
- Present our Digital Workspace technical & business value proposition at industry events
- Identify new business opportunities and support the sales team in expanding account value
- Influence product direction by sharing insights on Federal compliance (e.g., FedRAMP, NIST, DISA STIGs) and operational requirements
What You’ll Bring
- 5-7 years in a pre-sales solution engineering role or a related customer-facing role; big plus for experience with End User Computing
- Clearance: Active TS/ SCI Full Scope Polygraph clearance is required
- Strong understanding of enterprise architecture and Windows desktop/application management and endpoint security.
- Familiarity with Federal compliance frameworks such as FedRAMP, FISMA, NIST 800-53, and NIAP.
- Proven ability to deliver compelling demos and presentations to technical and executive audiences
- Experience with subscription-based go-to-market models and customer adoption strategies
Excellent communication, problem-solving, and stakeholder management skills
Location: Remote – U.S. (Washington DC Metro Area)
**Education:**Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD$225,000 - $350,000 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law.
This job requisition is not eligible for employment-based immigration sponsorship by Omnissa
Title: Customer Service Transitions Professional
Location: Remote Nationwide
Job Description:
Become a part of our caring community and help us put health first
This team would support mass moves, provider departures, center consolidations / relocations, mergers and acquisitions and health plan terminations.
Their goal would be to reduce membership loss / enable us to retain the highest amount of membership across these experiences.
We want a team to be able to help navigate the members we gain from these efforts through changes, questions or concerns and generally provide churn reducing, customer service.We envision this role would not involve any sales, would be the most entry level role in my org and would help to potentially develop a career path into our other existing roles.
Work schedule: M-F, 8:30am-5:00pm EST
Role Responsibilities:
Conduct outbound and answer inbound calls related to any attrition mitigation marketing communications
PCP Terminations – Help ensure engaged members get their questions answered, understand the situation they are in and get assistance with any clinical connections or assurances during this transitional period
Mass Moves – Follow up with patients that we previously acquired to help them get their 2nd appointment scheduled
Center Consolidation / Relocation – Assist with directions, rescheduling appointments and any clinical connections or assurances needed during this transitional period
Plan Changes – Reach out to newly acquired patients that are on a plan that we don’t accept to connect them with a broker
Organic patient orientation – Onboard and orient new, engaged patients acquired through traditional sales channels
Required Qualifications
3 years of technical experience
Strong critical thinking and problem-solving skills
Proficiency in all Microsoft Office Programs including Word, PowerPoint, Excel, Access, etc.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Previous work from home experience
Previous call center or patient outreach experience
Bilingual English/Spanish
Additional Information
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadershipEmployees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Use your skills to make an impact
============================================Alert
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.
Interview Format – HireVue
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Benefits
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty payRecognition pay401(k) retirement savings plan with employer matchTuition assistanceScholarships for eligible dependentsParental and caregiver leaveEmployee charity matching programNetwork Resource Groups (NRGs)Career development opportunities#LI-MM1
#LI-Onsite
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and inidual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$43,000 - $56,200 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
===================About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment iniduals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
100% remote worktx
Title: Senior Technology Consultant
Location: TX-Headquarters-HDQ
Job Description:
Department:
Customer Experience & Analytics
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
We’re searching for a Sr Digital Technology Consultant who will be at the Heart of Southwest Airlines’ digital transformation. This role isn’t just about solving data problems, it’s about unlocking opportunities that shape how millions of Customers experience our brand. You’ll guide Leadership toward smarter decisions that fuel growth in Customer Experience, Marketing, and Travel Products. You’ll act as a trusted advisor, turning complex data into clear insights that drive strategy and innovation. Partnering with business Teams, vendors, and Technology experts, you’ll ensure our customer data warehouse is consistent, reliable, and ready to power the future. From managing Data Engineering projects to resolving enterprise challenges, your work will directly strengthen Southwest’s ability to deliver personalized, seamless experiences. As part of the Analytical Center of Excellence, you’ll leverage tools like AWS Redshift, AWS Data Lake, and Adobe Campaign to elevate our digital capabilities—helping Southwest stay ahead, delight Customers, and grow loyalty in a competitive marketplace.
Additional details
This Dallas-based role is offered as a remote workplace position, which may require onsite presence / travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas - Fort Worth area.
U.S. citizenship or current authorization to work in the U.S.and no current or future work authorization sponsorship available.
We’recommitted to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
- Identify new ways to create value through business process improvements and technology enhancements proactively
- Translate Customer needs through deep understanding of Customer priorities, value drivers, and challenges
- Be a subject matter expert that drives solutions
- Complete assigned and project tasks with minimal direction
- Partner with Senior Leadership across the company to lead various activities required in the ongoing development and delivery of strategic initiatives
- Analyze impact of problems, facilitate resolutions, and escalate to Leadership as needed
- Anticipate large-scale, complex challenges within domain, including risk, dependencies, timelines, scope, etc.
- Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Skilled at active listening with the ability to listen and process to customer needs
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Ability to understand the implications of new information for both current and future problem-solving and decision-making
- Ability to communicate in a flexible and effective manner
- Ability to analyze and foresee potential issues
- Skilled in Confluence, Oracle Primavera Enterprise Project Portfolio Management, Atlassian JIRA
- Skilled in IBM Cognos Impromptu, Microsoft SQL Server Analysis Services SSAS, Oracle Business Intelligence Enterprise Edition, Tableau
Education
- Required: High School Diploma or GED
- Required: Bachelor's Degree or equivalent work experience in Business, Technology, Finance, or related field
Experience
Required: Expert-level experience, expansive and far-reaching knowledge in:
- Solving complex technology problems and driving multiple stakeholders toward implementable solutions
- Leading programs that can span multiple work groups and/or departments
Preferred experience in working environments with the following Technology tools/platforms:
Databases: Redshift, Teradata, Data Lake, Oracle, Snowflake, SQL Server, MS Access, MySQL, DB2,
Languages: SQL, Python, Shell Scripting, HTML, SAS
Methodologies: Waterfall, Agile, SDLC
User Story/Defect Tracking: JIRA, ServiceNow
Other Software: MS Project, Confluence, Alteryx, Tivoli, MS Office Suite, MS Visio
Cloud: AWS, Azure
AI**:** Azure OpenAI, Prompt Engineering
Licensing/Certification
- N/A
Physical Abilities
- Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $138,800 per year to 154,200* depending on qualifications and experience. For eligible Leadership and inidual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual Profit Sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.100% remote workakalaraz
Title: Senior Customer Intelligence Manager
Location: Remote-USA
Job Description:
About the team
Zillow’s Frontline Product Engagement (FPE) team connects customer experience to business impact. Sitting at the intersection of operations, product, and data, the team helps leaders understand what’s working, what’s broken, and what matters most to customers and agents. Their mission is to reduce avoidable contacts, improve experience quality, and influence product decisions that deliver measurable value for both customers and the business. The FPE team bridges Customer Experience Operations and Product, ensuring that customer feedback and support signals directly inform how Zillow builds and scales customer experiences.
About the role
As the Senior Customer Intelligence Manager for Frontline Product Engagement, you will define and measure the impact of customer-facing product and experience improvements. You will shape foundational frameworks and data capabilities that support customer intelligence across Zillow, translating frontline signals and contact center insights into quantified opportunities and clear business outcomes. This is a high-visibility, hands-on role where your insights will help leaders confidently prioritize investments that improve customer experience and lower cost-to-serve.
You Will Get To
Champion the voice of the customer by translating contact center and feedback signals into actionable insights that inform product roadmaps and customer experience priorities.
Build and scale customer intelligence foundations in partnership with Data Engineering and Data Product teams, developing a unified data layer across systems such as Salesforce, Genesys, Gong, and surveys.
Connect customer insights with operational and business context to help teams evaluate tradeoffs and focus on the highest-impact opportunities.
Develop models and dashboards that quantify customer and business impact, including contact deflection, cost-to-serve reduction, and experience improvement.
Validate data sources, metrics, and analytics to ensure accuracy, consistency, and confidence in customer intelligence reporting.
Analyze the impact of shipped product and experience improvements, identifying shifts in support demand, satisfaction, and residual opportunity.
Synthesize findings into clear, executive-ready narratives and recommendations that support confident decision-making.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $118,600.00 - $189,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $112,700.00 - $179,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
Who you are
7+ years of experience in customer intelligence, business analytics, product insights, or strategy/operations, with a strong track record of translating customer signals into measurable business impact.
Advanced SQL skills and fluency with modern data platforms (Databricks, Snowflake, or similar), with experience working across complex, multi-source datasets.
Strong data strategy and technical acumen, able to partner closely with Data Engineering and Data Product teams on data models and analytics-ready pipelines.
Proven ability to integrate customer and operational data (CRM, telephony, surveys, knowledge base, product usage) to generate actionable insights and quantify outcomes such as contact deflection, cost-to-serve reduction, and customer experience improvement.
Expertise in measurement and impact analysis, including defining ROI and success frameworks and evaluating post-launch results of customer-facing product and CX initiatives.
Strong focus on data quality and trust, ensuring accuracy, consistency, and confidence in metrics used for executive decision-making.
Exceptional communication and storytelling skills, with the ability to translate complex analysis into clear, executive-ready insights.
AI-forward mindset, using modern AI tools and techniques to accelerate analysis, synthesize unstructured data, and support scalable customer intelligence systems.
Transferable Skills
Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
hybrid remote workjersey citynj
Title: Executive Assistant and Office Manager
Location: New York Metropolitan Area (Jersey City)
Department: Operations
Job Description:
We’re looking for a motivated and proactive inidual to join our Operations team and assist with the smooth daily running of our office and fast growth of our team. This role is ideal for someone who enjoys supporting teams, creating a positive work environment, and taking part in a wide variety of operational and administrative tasks. The role is available ASAP.
What you will do:
Office Operations:
Ensure the office remains organized, well-stocked, and always welcoming for current and new employees.
Coordinate with Operations team in Switzerland to support hiring, legal and administrative processes.
Coordinate with vendors and service providers for supplies, deliveries, and small maintenance needs, and help implement initiatives that improve the workplace experience
Team & Employee Support:
- Assist with onboarding process by preparing welcome kits and helping new hires settle in. Provide friendly, day-to-day support to employees and address admin and office-related requests
Events coordination & Leadership assistance:
Support the smooth execution of internal meetings, team events and external, customer & partners events (logistics, setup, catering, materials).
Coordinate online and onsite meetings with US leadership, by managing calendars. Support in meetings and preparation when required.
What you bring:
Some initial experience in administration, hospitality, or office operations is a plus but not necessary.
Strong organizational skills, attention to detail, and the ability to multitask effectively
At ease with meetings- IT set-up
Flexible, adaptable, and proactive with a hands-on attitude
Reliable, service-oriented, and a true team player
Comfortable in a dynamic and fast-paced environment
Proficient in common office tools (e.g., MS Office Suite, Slack)
Fluent in English.
What you get:
Develop professionally alongside talented colleagues who share knowledge freely and support one another.
Thrive in a collaborative, multicultural environment where your work is visible and recognized.
Balance life and work with a hybrid model and flexible hours—we care about results, not rigid schedules.
Enjoy 25 days of paid vacations per year, healthcare 100% offered by the company (medical/vision/dental), 401K matching
Please note that this is a full time position based in Jersey City, NJ. Only candidates who hold a valid working visa in the US or US citizens will be considered . We do not offer sponsorship. Candidates must be able to be physically present in the office (Jersey City, NJ) at least three days per week.
We're proud to be an equal opportunity employer, and we're committed to building a erse and inclusive environment where you can thrive.
100% remote workor
Title: Behavioral Health Care Coordinator
Location: Remote-OR
Job Description:
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a ersified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.
Oregon residents are preferred, with a strong preference for candidates residing in Lane County, Oregon. Behavioral Health experience is strongly preferred.
Position Purpose: Works with senior care management team to support care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Serves as a liaison alongside care managers and providers to ensure proper coordination of care for members and interacts with members by performing member outreach telephonically or through home-visits.
- Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate
- Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
- Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plans
- Develops in-depth knowledge of care management services including responding to some complex or escalated issues
- Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care
- Performs service assessments/screening for members with some complex needs and documents the member’s care needs.
- Documents and maintains member records in accordance with state and regulatory requirements and distribution to providers as needed
- Works with care management team with triaging, adjusting, and escalating complex requests to management
- Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
- Ability to identify needs and make referrals to Care Manager, community cased organizations, and Disease Manager
- Provide education on benefits and resources available
- May assist with training and development needs
- Performs other duties as assigned.
- Complies with all policies and standards.
Education/Experience:
- Requires a High School diploma or GED.
- Requires 2 - 4 years of related experience
Pay Range: $20.00 - $34.03 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an inidual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to ersity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Title: Senior Solution Engineer - Federal System Integrators (FSI's)
Location:
Remote - Washington, DC
Remote - Maryland
Remote - Virginia
Job Description:
We are Omnissa!
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.
What is the opportunity:
The Omnissa Solution Engineer is a high impact, visible, and inspirational role in driving the adoption of Digital Workspace products and solutions in large scale enterprise accounts. Understanding and consulting with customers on their digital workspace needs, the solution engineer can influence product improvements and the new products/solutions that Omnissa brings to market.
What You’ll Do
- Build strong relationships with Federal System Integrators (FSI's) (CIOs, CTOs, Architects) and guide them through their digital transformation journey
- Lead technical pre-sales efforts including presentations, demos, workshops, and RFP responses
- Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive customer outcomes
- Present our Digital Workspace technical & business value proposition at industry events
- Identify new business opportunities and support the sales team in expanding account value
- Influence product direction by sharing customer insights and industry trends
What You’ll Bring
- 5-7 years in a pre-sales solution engineering role or a related customer-facing role; big plus for experience with End User Computing.
- Clearance: Top Secret clearance is required
- Strong understanding of enterprise architecture and Windows desktop/application management
- Proven ability to deliver compelling demos and presentations to technical and executive audiences
- Experience with subscription-based go-to-market models and customer adoption strategies
- Excellent communication, problem-solving, and stakeholder management skills
Location: Remote – U.S. (Washington DC Metro Area)
Education: Bachelor’s degree preferred, or equivalent combination of education and relevant professional experience.
This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $190,000– $ 300,000 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and inidual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. This job requisition is not eligible for employment-based immigration sponsorship by Omnissabangalorefull-timenon-techremote - india
Crypto.com is looking to hire a Client Services Analyst to join their team. This is a full-time position that can be done remotely anywhere in India or on-site in Bangalore.
hybrid remote workseatacwa
Title: Claims Associate l Worker's Compensation l Sea Tac, WA l Hybrid
Location: Seatac United States
Full time
Job Description:
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Associate l Worker's Compensation l Sea Tac, WA l Hybrid
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
- Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
- Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
- Enjoy flexibility and autonomy in your daily work, your location, and your career path.
- Access erse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven iniduals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
PRIMARY PURPOSE OF THE ROLE: To analyze reported lower-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE:
- Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
- Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
- Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
- Communicates claim action/processing with claimant, client and appropriate medical contact.
- Ensures claim files are properly documented and claims coding is correct.
- May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
- Maintains professional client relationships.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
QUALIFICATIONS & LICENSING
Education & Experience
High school diploma or GED required. Licenses as required.
Experience
One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($20.00 - $26.00 per hour). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a erse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
100% remote workus national
Title: Shared People Services Specialist
Location: United States
Job Description:
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
Shared People Services Specialist (Remote)
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Shared People Services Specialist. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer delivering unparalleled care, we need a Shared Services Specialist with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
- Work in a collaborative environment.
- Be rewarded with a unique opportunity to make a difference
- Competitive compensation package
- Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
- Opportunities for advancement
- Comprehensive insurance plans for medical, dental, and vision benefits
- 401(K) with employer match
- Paid time off, paid holidays, family, and pet bereavement
- Pet insurance
As Shared People Services Specialist you'll contribute to our success in the following ways:
- Responds to employment verifications.
- Creates/maintains employee files ensuring compliance with State/Federal regulations and Elara's document retention guidelines.
- Ensures all onboarding forms are completed, timely and filed within the Employee files.
- Manages I9 end to end process (hires and re-verification), ensuring compliance.
- Manages renewable process for licenses, motor vehicles, etc. ensuring renewals are complete prior to expiration.
- Responds to Tier 1 inquiries, providing excellent customer service to Elara's team members.
- Conducts testing of process and technology based on defined scripts.
- Performs routine audits, data collection and updates.
- Builds/maintains Service Now Knowledge base articles/Live Agent and Chat scripts. Continually solicits feedback from the HR community and users to refine as needed.
- Provides support to Shared Services Projects, maintaining project artifacts.
- Performs other duties/projects as assigned.
What is Required?
- High School Diploma/GED is required.
- Associate's Degree is preferred.
- 1+ year experience in Human Resources.
- Bilingual English/Spanish highly preferred
- Proficiency in Microsoft Office Suite
- Experience with Workday and Service Now is preferred.
- Prior experience within home health, hospice or behavioral health environment is preferred.
You will report to Shared People Services Team Lead.
This is not a comprehensive list of all job responsibilities; a full job description will be provided.
Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
addisonhybrid remote workilschaumburgtx
Title: Claims Associate II - Auto
Location: Addison, Schaumburg US
129752
Job Description:
Zurich is currently hiring a Claims AssociateII to join their Auto Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage liability and property damage claims caseload that consists of low to moderate exposure. You will own your assigned claims from end to end, resolving claims according to best practices. As part of Zurich North America's commitment to service excellence, you will build partnerships with customers and brokers, and may be aligned to specific accounts.
At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct inidual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into [one of] the following North American Claims office[s]:
Addison, TX
Schaumburg, IL
Basic Qualifications:
- Bachelor's Degree and no prior experience required in the Claims area
OR
- High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area
OR
- Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area
AND
Must obtain and maintain required adjuster license(s)
Experience with Microsoft Office
Preferred Qualifications:
Insurance industry, medical terminology, or medical billing knowledge
Analytical and organizational skills
Ability to multi-task
Strong communication skills
Adapt to a changing environment
Bodily Injury experience
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.
The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $22.02 - $30.24, with short-term incentive bonus eligibility set at 5%.
We offer competitive pay and comprehensive benefits for employees and their families.
Why Zurich?
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Addison, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MM1
100% remote workmawest bridgewater
Title: Outside Property Claim Representative
Location: West Bridgewater United States
Job Description:
Full time
job requisition id
R-48340
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$52,600.00 - $86,800.00
Target Openings
1
What Is the Opportunity?
This is an entry level position that requires satisfactory completion of required training to advance to Claim Professional, Outside Property. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.
What Will You Do?
- Completes required training which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel.
- The on the job training includes practice and execution of the following core assignments:
- Handles 1st party property claims of moderate severity and complexity as assigned.
- Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
- Broad scale use of innovative technologies.
- Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies. Secures recorded or written statements as appropriate.
- Establishes timely and accurate claim and expense reserves.
- Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
- Negotiates and conveys claim settlements within authority limits.
- Writes denial letters, Reservation of Rights and other complex correspondence.
- Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
- Meets all quality standards and expectations in accordance with the Knowledge Guides.
- Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
- Manages file inventory to ensure timely resolution of cases.
- Handles files in compliance with state regulations, where applicable.
- Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
- Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
- Identifies and refers claims with Major Case Unit exposure to the manager.
- Performs administrative functions such as expense accounts, time off reporting, etc. as required.
- Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
- May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
- Must secure and maintain company credit card required.
- In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
- In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards.
- This position requires the inidual to access and inspect all areas of a dwelling or structure which is physically demanding including walk on roofs, and enter tight spaces (such as attic staircases, entries, crawl spaces, etc.) The inidual must be able to carry, set up and safely climb a ladder with a Type IA rating Extra Heavy Capacity with a working load of 300 LB/136KG, weighing approximately 38 to 49 pounds. While specific territory or day-to-day responsibilities may not require an inidual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- Bachelor’s Degree preferred or a minimum of two years of work OR customer service related experience.
- Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic.
- Verbal and written communication skills –Intermediate.
- Attention to detail ensuring accuracy - Basic.
- Ability to work in a high volume, fast paced environment managing multiple priorities - Basic.
- Analytical Thinking – Basic.
- Judgment/ Decision Making – Basic.
- Valid passport.
What is a Must Have?
- High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree.
- Valid driver's license.
What Is in It for You?
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each inidual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting
hybrid remote workinindianapolis
Title: Client Experience Coordinator
Location: Indianapolis United States
time type: Full time
job requisition id: R13021
Job Description:
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
- Everyone is focused on serving the customer and we do that by collaborating and supporting each other
- Associates look forward to coming to work each day
- Every associate matters and makes a difference
It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.
Interested in working in the healthcare industry? Would you like to make a difference in the lives of patients and their families? Do you enjoy a new challenge every day? Connect with us today!
Our team of Client Experience Coordinators (CEC) make a positive impact every day by:
Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical devices
Partnering with clinical professionals on the telephone to input data for the servicing of medical equipment
Securing critical information through thoughtful and positive interactions
The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians. They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician. Coordinators are often the first point of contact in the organization's service model and their work directly impact the client's ability to deliver quality patient care. As such, they must professionally represent TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values.
Location: Indianapolis, IN preferred: candidates must currently reside in the Eastern or Central Time zones and able to work the hours listed below in EST. Position is Hybrid: primarily work from home (remote) with occasional in-office.
Pay: $17.50 per hour (plus shift differential for some evening & Sat/Sun hours)
Comprehensive Benefits Package: including medical, dental, vision, 401K, Paid Time Off (PTO) & 9 paid holidays
Required Hours: M,T,W, F 10 am - 6:30 pm EST & Saturday 12:30 pm-9 pm EST; Thursday & Sunday off (Full-time 40 hrs a week)
The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians. They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician. Coordinators are often the first point of contact in the organization's service model and their work directly impact the client's ability to deliver quality patient care. As such, they must professionally represent TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values.
Responsibilities
Manage incoming interactions from healthcare professionals in a timely and courteous manner.
Demonstrate active listening skills and ask probing questions, as necessary, to relay the best possible information to the repair technician.
Document accurate information in work order systems.
Notify the appropriate field technician and escalate emergency situations utilizing call flow processes.
Demonstrate understanding of the healthcare environment, including medical equipment terminology.
Effectively use resources to solve customer issues or direct them to the appropriate source.
Adapt to process changes by staying current with new customer needs and CEC training materials.
Document and escalate safety incidents to the appropriate management and regulatory departments.
Demonstrate ownership and initiative by performing all necessary follow-up activities.
Document and escalate issues that may impact the CEC's ability to deliver upon the service model.
Assist with visitor side by sides.
Assist with peer coaching.
Data entry and analysis.
All other duties as assigned.
Skills and Experience
Must be able to type 45 wpm
Must have experience with Microsoft Outlook, or similar email solutions
Customer service experience preferred
Education and Qualifications
- High School or equivalent degree required; college education preferred
#LI-Hybrid
At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
100% remote workel pasoinohtx
Title: Shared People Services Specialist
Location: Mount Vernon -TX Corpus Christi - TX Mentor - OH Toledo - OH Indianapolis - IN
El Paso - TX Dallas - TX (LBJ FWY)
Full time
job requisition id JR-130479
Job Description:
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
Shared People Services Specialist (Remote)
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Shared People Services Specialist. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer delivering unparalleled care, we need a Shared Services Specialist with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
- Work in a collaborative environment.
- Be rewarded with a unique opportunity to make a difference
- Competitive compensation package
- Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
- Opportunities for advancement
- Comprehensive insurance plans for medical, dental, and vision benefits
- 401(K) with employer match
- Paid time off, paid holidays, family, and pet bereavement
- Pet insurance
As Shared People Services Specialist you'll contribute to our success in the following ways:
- Responds to employment verifications.
- Creates/maintains employee files ensuring compliance with State/Federal regulations and Elara's document retention guidelines.
- Ensures all onboarding forms are completed, timely and filed within the Employee files.
- Manages I9 end to end process (hires and re-verification), ensuring compliance.
- Manages renewable process for licenses, motor vehicles, etc. ensuring renewals are complete prior to expiration.
- Responds to Tier 1 inquiries, providing excellent customer service to Elara's team members.
- Conducts testing of process and technology based on defined scripts.
- Performs routine audits, data collection and updates.
- Builds/maintains Service Now Knowledge base articles/Live Agent and Chat scripts. Continually solicits feedback from the HR community and users to refine as needed.
- Provides support to Shared Services Projects, maintaining project artifacts.
- Performs other duties/projects as assigned.
What is Required?
- High School Diploma/GED is required.
- Associate's Degree is preferred.
- 1+ year experience in Human Resources.
- Bilingual English/Spanish highly preferred
- Proficiency in Microsoft Office Suite
- Experience with Workday and Service Now is preferred.
- Prior experience within home health, hospice or behavioral health environment is preferred.
You will report to Shared People Services Team Lead.
This is not a comprehensive list of all job responsibilities; a full job description will be provided.
We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.
At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.
This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.
hybrid remote workkansas cityks
Title: Customer Care Representative - Farmers Service Operations (Hybrid - KS)
Location: Kansas City, KS, United States
Job Description:
We are Farmers!
We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of a erse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture!
Workplace: On-site ( #LI-Onsite ), Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
The Position
If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.
We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role!
In this role you will:
- Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
- Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
The Day-to-Day
- Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits.
- Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system.
- Escalate unresolved issues requiring advanced support for further resolution.
- Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current.
- Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership.
- Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.
- Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off.
The Details
Start Date:
Tuesday, February 17th (unlicensed)
Tuesday, March 17th (licensed)
Location: 10200 Abilities Way, Suite 800, Kansas City, KS 66111.
You must be located within 50 miles of the Kansas City, KS office.
Training:
Your first week with Farmers will be fully remote.
During this time you will work with our training team to ensure all log ins are up and running, systems are active, you will enroll in benefits, etc. All the "getting ready for the job" stuff.
Class Training will last approximately 8-10 weeks through our award-winning University of Farmers.
Throughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers.
Beginning your 2nd week of training you will be in office Mondays through Thursday and training virtually on Fridays.
Your first day in office for training will be Monday, February 23rd (unlicensed), Monday, March 23rd (licensed)!
Normal Business Hours:
Monday-Friday 7:00am-8:30pm CST
Saturday 8:00am-8:30pm CST
Sunday 8:00am-8:30pm CST (chat only)
Compensation
- Pay is $23.74/hour based on location.
- Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and inidual performance goals (ask your Recruiter for details)!
- As a Customer Care Representative, you'll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more.
Education Requirements
- High School Diploma or equivalent required.
- Other: Personal Lines or Property and Casualty license may be required for this role. If required, licensing exam must be obtained within a designated number of attempts or testing window in the state(s) in which the license is acquired.
Experience Requirements
Minimum of 1-3 years customer service.
1 year of experience in call center environment or related field preferred.
Experience providing customer support within a high-volume, complex environment preferred.
Strong technical aptitude:
Intermediate computer skills with ability to navigate multiple systems simultaneously.
Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.
Experience with Microsoft Office suite of tools preferred.
Physical Actions
This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
- Bonus Opportunity (based on Company and Inidual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Job Location(s): US - KS - Kansas City
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any inidual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
full-timenon-techremote - canadaus
Casa is looking to hire a Senior Client Advisor to join their team. This is a full-time position that can be done remotely anywhere in Canada, or the United States.
Planning Data Specialist III (Central)
Location: Remote, United States
Job Description:
Dodge Construction Network (Dodge) is looking for a Planning Data Specialist III (Central). This position oversees an assigned territory with responsibilities of building and maintaining relationships with key industry professionals including Owners, Architects, GCs and CMs, and conducting research in their assigned territory to successfully secure project data.
This is a full-time position and reports directly to the Manager, Planning Team.
Preferred Location and Expected Work Hours
- This is a remote, home-office role and candidates must be located in our Central Region that includes the following states: AL, AR, FL, IL, IN, KY, LA, MI, MS, OH, TN, TX, or WI. There is preference to hire in the Columbus, OH area.
- Ability to work Monday-Friday 8:00-5:00 central
Travel Requirements
Expected travel is 5% for this role.
Essential Functions
- Build and maintain relationships with industry contacts by understanding construction project data sources and the assigned territory
- Conduct targeted outreach (phone, email) to introduce Dodge, explain our value, and secure ongoing data sharing
- Research, collect, and verify commercial construction project information using phone calls, emails, and digital tools
- Enter and update project data in any construction stage accurately and on time within the Dodge platform
- Maximize project coverage by identifying and capturing information on as many active projects as possible within assigned regions
- Complete required documentation to support data collection and verification
- Own data quality and performance metrics, ensuring work is accurate, complete, and delivered on schedule
- Manage the assigned territory efficiently and provide coverage for open or backlogged regions when needed
- Respond to customer questions via Teams meetings or emails about projects in the region and engage directly with customers to resolve issues
Education Requirement
High School Diploma or GED.
Required Experience, Knowledge and Skills
- 3+ years of experience in the construction industry; equivalent customer care experience may substitute
- Demonstrated success translating customer needs into clear problem diagnoses and practical, customer-focused solutions through active listening and effective questioning
- Experience making outbound calls using effective communication
- Online research experience
- Exceptional attention to detail
- Excellent written and verbal communication
- Excellent reading comprehension
- Excellent internet research skills
- Able to work effectively in an independent, remote environment
- Comfortable working in a fast-paced role/production driven environment
About Dodge Construction Network
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
Salary Disclosure
Salary range: $44,000-$54,500
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.
A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.
Planning Data Specialist IV (West)
Location: Remote, United States
Job Description:
Description
Dodge Construction Network (Dodge) is looking for a Planning Data Specialist IV (West). This position is a senior-level role overseeing an assigned territory with responsibilities of building and maintaining relationships with key industry professionals including Owners, Architects, GCs and CMs, and conducting research in their assigned territory to successfully secure project data.
This is a full-time position and reports directly to the Manager, Planning Team.
Preferred Location and Expected Work Hours
- This is a remote, home-office role and candidates must be located in our West Region and must reside in one of the following states: AZ, CA, CO, IA, ID, KS, MN, MO, MT, NE, ND, NM, NV, OK, OR, SD, UT, WY. There is a preference to hire in the Los Angeles, CA area.
- Ability to work Monday-Friday 8:00-5:00 Pacific time zone
Travel Requirements
Expected travel is 5% for this role
Essential Functions
- Build and maintain relationships with industry contacts by understanding construction project data sources and the assigned territory
- Conduct targeted outreach (phone, email) to introduce Dodge, explain our value, and secure ongoing data sharing
- Research, collect, and verify commercial construction project information using phone calls, emails, and digital tools
- Enter and update project data in any construction stage accurately and on time within the Dodge platform
- Maximize project coverage by identifying and capturing information on as many active projects as possible within assigned regions
- Complete required documentation to support data collection and verification
- Own data quality and performance metrics, ensuring work is accurate, complete, and delivered on schedule
- Manage the assigned territory efficiently and provide coverage for open or backlogged regions when needed
- Respond to customer questions via Teams meetings or emails about projects in the region and engage directly with customers to resolve issues
Education Requirement
High School Diploma or GED
Required Experience, Knowledge and Skills
- 5+ years of experience in the construction industry; equivalent customer care experience may substitute
- Demonstrated success translating customer needs into clear problem diagnoses and practical, customer-focused solutions through active listening and effective questioning
- Experience making outbound calls using effective communication
- Online research experience
- Exceptional attention to detail
- Excellent written and verbal communication
- Excellent reading comprehension
- Excellent internet research skills
- Able to work effectively in an independent, remote environment
- Comfortable working in a fast-paced role/production driven environment
About Dodge Construction Network
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
Salary Disclosure
Salary Range: $49,500-$61,500
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
edinahybrid remote workmn
Title: HR Consultant - Associate
Location: Edina, Minnesota
Employment Type
Full-Time, hybrid
Job Description:
If you are a Human Resources professional looking to grow your expertise in full-service HR and make a positive impact on multiple clients, all while working for a people-first, flexible firm, Abdo is the next career move for you!
As Abdo's HR & Payroll solutions team continues to grow, we are looking to add an Associate to the team to support our full-service HR clients. We are a client facing team at the firm providing HR and Payroll services to public and private sector clients. It's fun, fast-paced, and full of variety. We want someone who has a desire to provide administrative level assistance and support to clients in relation to: benefits, processes/documentation, file management, compliance, and onboarding. This inidual should thrive in communication, process, technology, and ambiguity.
At Abdo, we’re not your typical accounting firm. For us, ‘Lighting the path forward’ means that we go well beyond traditional accounting and auditing to deliver solutions that help our clients succeed. We carefully seek out the best people and trust them to make a difference in helping our clients navigate forward with confidence.
Our culture is built on the following principles:
- Relationships - We give our best to our clients and to each other.
- Growth & Development - We get better every day.
- Teamwork - We accomplish great things together.
Key responsibilities include:
- Serve as the primary support to our internal client leaders for HR support including: benefits, processes/documentation, compliance, HRIS system updates, onboarding, and employee file management
- Communicate with client leadership and decision makers on client related needs or actions while providing a high level of customer service
- Effectively manage tasks with multiple clients and varying timelines, with an ongoing focus on improving quality, efficiency, and effectiveness of client service
Ideal Associate candidate has:
- Associate’s degree in Human Resource Management or related field and/or related work experience
- 1-3 years' experience in entry level HR role preferred
- Strong written and verbal communication, with strong attention to detail
- Strong problem solving and time management, with the ability to work on multiple projects simultaneously
- Experience handling sensitive, confidential information
Attracting, developing, and retaining the best employees are our highest priorities at Abdo. Listed as a “Fastest Growing Firm” and ranked in the Top 200 firms by Inside Public Accounting, we are always seeking talented iniduals who can contribute to the continued growth and success of our firm.
If you desire flexibility and control in your work schedule along with recognition for your efforts, Abdo has the opportunity you’re looking for! Apply online TODAY!
Flexible Workplace:
Abdo supports a hybrid work environment through a variety of flexible workplace options. Certain roles, including associates, may be expected to work at least three days in an Abdo office or at client sites. This expectation is designed to jumpstart your career by fostering strong relationships with coworkers and clients, nurturing your growth and development, and inspiring you to actively engage in teamwork, all in alignment with Abdo's core values.
Interviews for this position may be conducted via Zoom video.
Additional Information:
At Abdo, we are committed to providing fair, transparent, and competitive compensation that reflects the unique skills and experiences of each candidate. The estimated base pay range for this role is $28.50 - $33.00. Offers are typically made below the maximum to allow room for future compensation increases in the role. The compensation offer will be based on factors such as experience, education, licensure, certifications, skills, and business needs.All employees have the opportunity to earn discretionary bonuses based on demonstration of extraordinary performance, special projects of significant importance, or other major accomplishments.
Abdo ares about the wellbeing of our team members and offers a comprehensive benefits package to support this. Our benefits package includes:
- Medical, dental, vision, HSA with employer match, FSA medical and dependent care, long & short-term disability insurance options
- 22 days per year of PTO, 8 full holidays, 2 half holidays, 24 hours paid volunteer time, parental and grandparent leave
- 401(k) plan with employer contributions up to 4.5%
- Abdo-sponsored telehealth platform
- Technology reimbursement
- Half day Fridays June through September
- Professional expenses and CPA support and bonus
Benefits offerings are based off benefits eligibility requirements being met. View more information on our comprehensive benefits package on our Careers page.
100% remote workus national
Title: Senior Solutions Engineer - Flink
Location: United States
Job type: Remote
Time Type: Full TimeDiscription:
Compensation$136.7K – $160.3K • Offers Equity • Offers CommissionAt Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits.We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
About the Role:
Solutions Engineers at Confluent drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve. In this role you’ll partner with Account Executives to be the key technical advisor in service of the customer. You’ll be instrumental in surfacing the customers’ stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutioning to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success for the customer and incremental adoption of Confluent’s Technology.What you will do:
Help advance new & innovative Data Streaming use-cases from conception to Go-Live
Execute on and lead Technical Proofs of Concept
Conduct Discovery & Whiteboard Sessions to develop new use-cases
Provide Thought Leadership by delivering Technical Talks and Workshops
Guide customers with hands-on help and best practice to drive operational maturity of their Confluent Deployment
Analyze Customer Consumption trends and identify Optimization opportunities
Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem
Forge strong relationships with key customer stakeholders and serve as a dependable partner for them
What we are looking for:
5+ years of Solutions Engineering or similar work experience
Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies
First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development
Experience with Automation, GitOps and Kubernetes
Hands-on experience with Apache Flink
Proficiency in Java, Python or SQL
Technical certifications - Cloud Developer/Architect, Data Engineering & Integration
Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems
Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives
What gives you an edge:
Familiarity with Solution Selling
Experience building streaming applications using Flink
A challenger mindset and an ability to positively influence peoples’ opinions
Ready to build what's next? Let’s get in motion.
Come As You AreBelonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
100% remote workinindianapolis
Title: Call Center RepresentativeLocation: IN-Indianapolis
Remote
Veterinary Care Coordinators
Full time
Job Description:
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a erse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet’s medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
- Experience working in high call volume, customer service, or call center environments
- A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
- Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
- Previous experience in a work-from-home environment or working with minimal peer interactions
- High attention to detail and ability to adapt to new processes
- Expected to be present for work, on time, every day for the entire duration of their shift
- Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
- Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
- Ability to lift up to 15 pounds
Schedule
- Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
- Schedule includes nights/weekends/holidays
- Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
100% remote workflsarasota
Title: Remote Retention Rep (Six-Figure Opportunity)
Location: FL-SARASOTA
Job Description:
- Sales Agents
- 95900
Base Pay: $34,000
On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+)
Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
Must live in Florida (excluding Miami or Boca Raton).
Job Duties and Responsibilities
What You’ll Do:
- Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
- Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
- Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What’s in it for You:
- Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
- Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
- Incredible Incentives: High-value rewards program including exciting trips & prizes.
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
- Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
- Minimum 1 year of experience in a quota-carrying sales role required.
- Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
- Full-time; hours may include evenings, weekends or holidays.
- High school diploma/GED required; Associate’s or Bachelor’s degree a plus.
- Pre-employment screen.
- Smartphone/device with active network connection.
- Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
- Employee responsible for all setup costs (except where required by law).
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $34,000.00/Year
canadano remote workreginask
Title: Unit Clerk
Location: Regina Canada
Job Description:
Position #: V06524
Expected Start Date: January 05, 2026
Union: CUPE
Facility: Pasqua Hospital
City/Town: Regina
Department: Oncology Medical Nursing Unit
Type: Part-time temporary
Expected Up to Date: April 30, 2026
FTE: 0.63
Shift Information: Days, Nights, Evenings, Weekends, Stats
Hours of Work:94.24 hours per 4 weeks; 11.78 hour shifts
Relief: No
Float: No
Field Hours: No
Salary or Pay Band: Pay Band 8 $20.780 to $22.240 (3 step range)
Travel Required: No
Job Description: Provides reception and clerical support to a unit/department.
Human Resources Exemption: No
Education
- Medical Administrative Assistant diploma
Competencies
- Intermediate - Computer skills
- Interpersonal skills
- Intermediate - Keyboarding skills
- Communication skills
- Organizational skills
Knowledge and Abilities
- Ability to work independently
Other Information
- Scheduled hours of work may be reduced (if applicable) during the rotation stipulated when a statutory holiday is recognized during that period.
- Basic medical terminology
100% remote workus national
Title: Associate Clinical Specialist (Kansas City, Missouri)
Location: US-Remote
Requisition ID
2025-36150
Category
Clinical
Company (Portal Searching)
FUJIFILM Healthcare Americas Corporation
Position Overview
The Associate Clinical Specialist independently provides customer support of Fujifilm’s ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy’s entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer’s staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers’ Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone Sales Director or Regional Manager.
Company Overview
At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers
Job Description
Duties and Responsibilities:
- Serve as the primary resource by providing continuous training and education of Fujifilm’s equipment and/or services for our regional based customers.
- Deliver post sale, face-to-face client support which includes performing all associated responsibilities based upon the agreement with the account system which generally includes:
- Set up and support Fujifilm video tower / system.
- Inspect, troubleshoot, and maintain all Fujifilm equipment.
- Monitor, report, and support repair transactions.
- Provide Case observation, continuous staff training on Fujifilm technologies, and overall Fujifilm customer and technology support.
- Provide daily maintenance and independent management of the client’s Fujifilm equipment.Identify process improvement opportunities and design workflows to improve efficiency and reduce overall repairs using own judgement.
- Serve as primary point of contact for understanding repair history, conducting root cause analysis to troubleshoot issues, and implementing plans to minimize repairs and prevent future handling damages.
- Serve as a clinical liaison by developing and delivering comprehensive weekly and monthly reports to senior management that details installation and usage progress/metrics, staff training needs and effectiveness of completed training, and identifying trends to inform and strengthen KOL (Key Opinion Leader) relationships that support strategic decision making.
- Analyze and present data-driven insights to monitor installation and usage progress, ensuring optimal staff training and identifying trends that influence strategic planning.
- Provide and maintain customer data for integration into a future database application.
- Attend local, regional, and national trade shows as requested.
- Adhere to all safety policies and procedures.
- Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
Qualifications:
- High School Diploma or equivalent is required.
- Bachelor’s degree in business, marketing or related quantitative disciplines preferred.
- Minimum of 2 years of field sales or clinical experience desired.
- Knowledge of and experience in GI/pulmonary flexible endoscopy. Experience in advanced therapeutic procedures highly preferred.
- Operate a computer effectively and efficiently, including being proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint) and MS Outlook and other email applications.
- Strong oral and written communication skills to relay technical information and to professionally communicate with internal and external customers and team members at all levels.
- Ability to troubleshoot all Fujifilm endo equipment and determine root cause of issues.
- Strong time management skills.
- Decision-making skills to determine usage of FUJIFILM equipment and type of training needed by customers to effectively utilize the technology.
- Ability to provide expert guidance, training, and support to ensure workflow optimization for Fujifilm and our customers.
- Ability to analyze data to present data driven insights.
- Ability to multi-task and work on several projects simultaneously.
- Ability to prioritize customer requirements.
- Ability to present information in front of small groups of people.
- Ability to understand basic mathematical requirements for discount calculation.
Physical requirements:
- The ability to use hands and fingers to feel and manipulate items, including keyboards.
- The ability to stand, talk, and hear.
- The ability to lift and carry up to 25-50 lbs.
- Close Vision: The ability to see clearly at twenty inches or less.
Travel:
- Travel requirements 50% of the time.
- Full territory for this position includes Kansas City, Missouri. Travel to and service of the entire region is required and expected as part of the job responsibilities.
Salary and Benefits:
- $59,000.00, $8,000 KPI, Company Car
- Medical, Dental, Vision
- Life Insurance
- 401k
- Paid Time Off
* #LI-Remote
In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.
For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
EEO Information
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA Information
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected] or (330) 425-1313).
Apply for this job online
Email this job to a friend
Share on your newsfeed
100% remote workcasan francisco
Title: Talent Community
Location: San Francisco Bay Area United States
Job Description:
At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and erse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.
- Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
- Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
- Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
- Talkdesker: YOU!
Join Our Talent Community! At Talkdesk, we believe that great talent is the key to our success. If you don’t see a current job opening that aligns with your skills and career aspirations, we encourage you to apply to our Talent Community!
By joining our Talent Community, you can:
Share your resume and professional background with our Talent Acquisition team.
Be considered for future job opportunities that match your skills, experience, and interests.
Stay informed about new openings, company updates, and career opportunities at Talkdesk.
Who Should Join?
Professionals interested in working at Talkdesk across different functions such as Engineering, Sales, Customer Success, Marketing, Operations, HR, Finance, and more.
Iniduals with erse backgrounds and experiences who want to be part of an innovative and fast-growing company.
Candidates looking for remote, hybrid, or on-site opportunities across various global locations.
How It Works:
Submit your application to our Talent Community by sharing your CV and key details about your experience.
Our Talent Acquisition team will review your profile and keep it on file.
If a position that aligns with your background becomes available, we’ll reach out to explore the opportunity with you.
Why Join Talkdesk?
Be part of a dynamic, global company at the forefront of cloud-based customer experience solutions.
Work in an inclusive and collaborative environment that values innovation, ersity, and growth.
Gain access to potential career opportunities that match your skills and aspirations.
We’re excited to connect with talented iniduals like you! Apply today and take the first step toward a future with Talkdesk.
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, ersity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
ashburnatlantaaustincodenver
Title: Support Engineer (Bilingual English & Spanish)
Location: Atlanta,GA| Denver,CO | Miami,FL| Austin, TX| or Ashburn , VA
Work Type: Hybrid, Full Time
Job Description:
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling iniduals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
At Featurespace, now part of Visa, we strive to be the world's best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients' problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile.
We are seeking a Support Engineer to join our Americas Support Team. This is a highly technical customer-facing position that goes beyond what is typically expected in an entry-level support role. You will work directly with enterprise clients, diagnosing complex issues in live fraud detection environments, and partnering closely with engineering to deliver effective solutions.
You will provide support for multiple Featurespace products, including ARIC, deployed across both cloud and on-premises infrastructures. Your work will help ensure mission-critical systems remain reliable, high-performing, and secure, protecting millions of payment transactions from fraud every day.
Starting on a fast-track learning program, you will quickly develop your knowledge and skills in all areas of our products to facilitate getting involved with supporting customer deployments after installation, technical diagnosis of issues, helping to shape processes and building tools to speed up our internal work.
You will be part of the team who is responsible for providing our customers with a world-class service and technical support through all communication channels and touchpoints.
You will act as the single point of contact for our post-deployment customers, engineers and QA to achieve positive and creative outcomes to their support requests.
Responsibilities:
- We hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required.
- Act as a primary technical contact for customers in the Americas after deployment.
- Manage inbound support requests via calls, tickets, and email, ensuring timely acknowledgment and clear communication.
- Provide professional updates on case progress and resolution timelines.
- Diagnose application, database, and infrastructure issues with precision.
- Investigate and resolve Linux-based system problems using shell tools and scripts.
- Analyze logs, configurations, and data flows to identify root causes.
- Work with engineers and QA to ensure that issues are resolved, and fixes deployed, in a timely fashion.
- Maintain suitable deployment-specific support documentation.
- Deliver quality by planning and being organized.
- Work on projects as required
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
This role is not able to support any form of sponsorship (This includes support such as : J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future.)
This position is open to candidates to be based in Atlanta, Denver, Miami, Austin or Ashburn (Atlanta is the preferred location and will not offer any relocation).
Qualifications
Basic Qualifications:
- Minimum of 6 months of work experience or a Bachelor's Degree
- Proficiency in Linux, including command line tools, shell scripting, and log analysis.
- Familiarity with cloud platforms such as AWS or Azure.
- Experience working in a customer-facing role, technical or non-technical.
- Fluent in English and Spanish, both written and verbal.
- Strong problem-solving skills and ability to work under pressure in production environments.
Preferred Qualifications:
- Two or more years of work experience
- A Degree in a scientific or numerate discipline, e.g. Computer Science, Physics, Mathematics, Engineering.
- Experience with MongoDB / NoSQL databases.
- Performance testing and understanding of networking concepts.
- Ability to communicate well internally and with customers, adapting fluidly to different audiences - ranging from highly technical software architects to non-technical business owners.
- An understanding of source control, database architecture and some level of programming (Java or Python preferred)
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 66,600 to 94,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
100% remote workus national
Title: Customer Success Manager
Location: United States
Job Description:
Customer Success
Customer Success Manager
About Record360
We believe that every person deserves simple technology tools that just work. Our mission is to help businesses feel confident sharing high value assets (i.e., equipment, trucks, cars) by providing them with simple tools to inspect, protect and manage their fleets and build relationships of trust with their customers. We aspire to provide amazing experiences to our customers, build simple and impactful products, and become the best versions of our personal and professional selves. Our asset maintenance platform is used by thousands of equipment, truck, and car rental shops and we’re growing fast.
The Role
Your mission is to deliver high quality customer service to our strategic accounts. In this role, you will work with our customers to build strong partnerships, drive adoption of our products/solutions, and ultimately ensure they realize value from their Record360 subscription. In addition to this, you can expect to work closely with a cross-functional Record360 ecosystem including Account Executives, Marketing, Support and Product specialists to develop new value propositions, build awareness and reveal new growth opportunities. The Customer Success Manager serves as the trusted point of contact across the customer lifecycle; onboarding, adoption, advocacy and renewal.
This role reports directly to the Director of Customer Experience.
Responsibilities
● Own and manage a book of business, taking full accountability for renewals, retention, and expansion opportunities.
● Develop and maintain long-term relationships with stakeholders within assigned accounts, serving as the primary point of contact.
● Educate and train users on the Record360 platform, including sharing best practices, customizing email preferences, and providing updates on new features.
● Conduct ongoing account meetings to communicate best practices, provide use case examples, drive expanded functional usage, and communicate new feature releases (e.g., Product Roadmaps & QBRs).
● Closely manage and nurture accounts to identify and mitigate risks, leveraging data-driven insights and health scoring to guide decisions.
● Analyze customer account trends and provide actionable feedback to internal teams to ensure quality standards, customer requirements, and features are properly deployed and addressed.
● Take ownership projects to drive customer success initiatives and operational improvements.
● Engage directly with clients on technical requests, identify common challenges, and propose practical solutions.
● Collaborate cross-functionally with sales, marketing, engineering, and product teams to drive customer outcomes.
● Work closely and harmoniously with fellow CSMs to develop new customer success processes, troubleshoot customer needs, identify upsell opportunities, and mitigate churn/contraction.
Qualifications
● 3-4 years of B2B SaaS customer support, customer success, account management or consulting experience working with accounts of various sizes
● Superb written and verbal communication skills
● Strong customer-facing and presentation skills with the ability to establish credibility with customers
● Positive attitude, empathy, and high energy (High EQ. You're an empathetic, self-aware leader of people)
● Ability to take initiative
● Adaptable. You’re constantly learning and can flex between rolling up your sleeves or delegating responsibilities and empowering your team
● API/Integration competence
● Spanish fluency is preferred but not required.
Job Type: Full-Time, Exempt. Base Salary + Benefits (Medical/Dental/Vision), 100% 401(k) Matching (Up to 4%) + Unlimited PTO + Paid Parental Leave. Fully Remote Work Environment.
The base salary range for this position is $70,000 to $80,000 per year. The base salary actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, experience and training, skills, licenses and certifications, and education among other factors.
POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will receive consideration without regard to race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for iniduals with disabilities in employment. To request any special arrangements, please contact Human Resources.
cthartfordhybrid remote workkansas cityma
Title: Client Partner Consultant, DentaQuest
Locations: Milwaukee, Wisconsin
Hartford, CT OfficePortland, MEKansas City, MO OfficeDQ Nashville TNJob type: Hybrid
Time Type: Full TimeJob id: JR00116993Job Description:
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and iniduals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.
The Opportunity:
The Client Partner is responsible for contract deliverables, including compliance reporting, financial reporting and service level performance reporting. The Client Partner is also responsible for ensuring effective coordination and communication of client requests to ensure client expectations are satisfied.
How you will contribute:
Responsible for on-going, effective communications and service to the current clients via on-site meetings, conference calls, and day-to-day interaction.
Provide support to DentaQuest leadership for administration of the client's program, and communicate information accurately and efficiently, to ensure that DQ is meeting and exceeding client expectations, and the terms of the RFP and contract.
Identify and communicate client expectations to DQ leadership and staff, and ensure expectations are delivered effectively. Resolve issues and strengthen relationships at various professional levels within the client's organization.
Develop and maintain relationships with appropriate functional areas within DentaQuest to ensure effective contract performance.
Support innovative business practices and process improvement opportunities for current and prospective clients (e.g., P4Q, QARR, ER Diversion).
Monitor changes in regulations and fee schedules, and communicate same to ensure compliance with state and federal guidelines.
Perform functions that support timely and accurate reporting to clients.
Responsible for updating Office Reference Manuals, implementing corrective action plan response and effectively organizing client audits.
Develops and submits IODs based on CMS, market- or client-specific program requirements.
Manages process for obtaining program requirements, documentation, support and other special requests from clients.
Provides regular updates to senior management on internal and external issues affecting market performance.
Represent DentaQuest at health fairs, conferences and advisory meetings through the State.
Other duties as assigned.
Up to 15% travel required
What you will bring with you:
Required:
Bachelor's Degree in Business, Healthcare Administration (or related field) or equivalent, relevant work experience.
Five years' experience working with external clients/customers; proven track record of providing superior service to internal and external customers.
Preferred:
Well-organized and superior organizational, written and oral communication skills, particularly presentation skills.
Knowledge of group benefits. Proven ability to provide consultative services to proactively meet customer needs, using management reports, offering training opportunities and recommending innovative solutions.
Ability to work independently and as part of a team.
Proficient with general computer software including Microsoft Excel, Word and Outlook.
Proven problem-solving skills.
Ability to make good judgment conclusions based on data available with minimal supervision.
Ability to prioritize and organize multiple tasks with tight deadlines.
Excellent customer service skills.
Salary:
Salary Range: $63,000 - $94,500
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your inidual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified iniduals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Sales - Client Relationship Management
houstonhybrid remote worktx
Title: People Team Graduate
Location: Houston, Texas, United States of America
Full time
job requisition id R012446
Job Description:
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to ersity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.
Position: People Team Graduate- US
Employment type: Full-time
Work Type: Hybrid (3 days a week in office)
Work Authorization: This application is intended for candidates that are eligible for full-time work authorization in the United States upon completing their education.
Please be prepared to answer the following in your application:
- Do you now, or will you in the future, require sponsorship for employment visa status (e.g. H-1B, F1, CPT, OPT visa status, etc.) to work legally in the United States?
Benefits:
- Mentorship: You will be assigned a technical mentor to guide you during your Graduate Program
- Continuous Learning: You will be supported to gain the relevant professional development to support your work
- A comprehensive Graduate Development Program
- Upon completion of the Program, the Graduate will become a member of the People Services Team.
- Competitive benefits package
Location: Houston, TX
About Us:
AVEVA is constantly innovating in our pursuit of a high-performance workplace where all our people can thrive. To achieve these goals, we need iniduals who are prepared to drive progress and interact confidently with people at all levels and in a variety of business areas. We seek people with good analytical and communication skills, enthusiasm, integrity and creativity, who thrive in a fast-paced, collaborative environment.
Over 24 months, you'll build insight and experience across the People team at AVEVA, doing meaningful work and contributing to all aspects of the People team. You will have the opportunity to apply your HR skills to practical situations whilst growing your knowledge of People team activities at AVEVA.
During the program, you will complete rotations across three different teams within the People Function. You will learn from colleagues who are experts in their field, while always being encouraged to use your initiative. AVEVA offers further opportunities to increase your learning through internal and on-line training.
A day in the life of an HR Graduate
Because we work across the entire business and span 40+ countries, no two days are the same. You can expect to be:
- Building effective relationships with staff and Managers
- Answering general HR queries as the first point of contact, escalating where appropriate
- Assisting with the administration of the processing of payroll
- Supporting the HR Business Partnering team
- Maneuvering our HRIS (Workday and ServiceNow)
- Gaining hands-on project experience within the People Team including Talent & Reward, People Services, and Talent Acquisition
- Upon completion of the Program, the Graduate will become a member of the People Services Team
Measures of Success
We are always looking to understand how we can help our employees grow. We find that when we set goals, we collectively achieve more. As a team, we are expected to:
- Deliver key projects, demonstrating initiative and drive
- Maintain accurate documents and records
- Document audits and reviews completed within agreed timescales
- Provide accurate and timely guidance and advice
- Adhere to KPI's
- Grow to support more than one country within People Services
Qualifications
In the People Team, we work across the entire organization and therefore seek people from a variety of academic and professional backgrounds. We are open to candidates with a wide range of skills and experience and while preferred prior work experience is not required. Academically, we prefer candidates with the following qualifications:
- For US: A bachelor's degree preferably in social sciences or another business-related subject
- Minimum of 3.0 GPA.
Skills
- Good communication skills both written and verbally - able to succinctly summarize an issue and respond with a thorough answer
- Proactive & solutions focused - the answer is often not at your fingertips and requires some digging
- Collaborative and able to independently seek out answer from various stakeholders and often then closing the loop to ensure we fix the root cause
- Quick learner, comfortable learning and using new software
- Attention to detail - we deal with confidential data every day so confidentiality and accuracy is key
- Customer focused - it's at the center of everything we do
- Diverse & inclusive attitude - we are an amazing blend of people, all carrying different perspectives and respecting each other
The interview selection process will begin in January/February 2026.
AVEVA requires all successful applicants to undergo and pass a drug screen before they start employment. All drug screens are in accordance with federal laws and regulations.
Salary Range:
$63,600.00 - $106,200.00
This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.
USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)
AVEVA requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. All drug screens are in accordance with federal laws and regulations.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value ersity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
100% remote workatlantaga
Title: Claims Team Lead, Auto/Property
Location: Remote · Atlanta, Georgia, United States
Job Description:
$70,000 - $80,000
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As a Team Lead at Reserv, you will be providing support to a Claims Manager (or Sr. Manager) with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the real property and auto damage adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and inidual contributor responsibilities when volume dictates the need for assistance with a claim.
Who you are
- Highly motivated and growth-oriented, impactful and influential
- Claims professional - you are knowledgeable and have a track record of success in claims adjudication.
- Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.
- Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.
- Passionate - Claims professional who cares about their team, the customer, and their experience
- Empathetic leader - You exercise empathy and patience towards everyone you interact with
- Sense of urgency - at all times. That does not mean working at all hours
- Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
- Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.
- Problem solver - You have the ability to take a 'deep e' into the details of the business while staying focused on the big picture.
- Anti-status quo - You don't just wish things were done differently; you act on it
- Communicative - You are comfortable with and understand the importance of all forms of communications throughout the claims process.
- Flexibility - you will need to be able to switch from claims handling to coaching and feedback
- Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
What we need
We need you to do all the things typical to the role:
- Responsible for initial onboarding tasks / access and new hire cultural immersion
- SME for first-line questions, escalations, roundtable discussions
- Be consistently dependable in achieving or exceeding goals and overcoming obstacles
- Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
- Align team with client and customer expectations of the process
- Serve as a resource for escalations
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
- Increased reserve and payment authority with the ability to assist with moderate reviews
- Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops led/co-led by Team Leads, Managers, and other Reserv employees
- Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset
Requirements
- Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
- 3+ years of insurance claims experience in multiple lines of business, preference for an auto and/or real property
- 1+ years of leadership experience with a preference for experience managing in a remote environment
- Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of working with us
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
Additionally, we will
- Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
- Work toward reducing and eliminating all the administrative work from an adjuster role
- Foster a culture of empathy, transparency, and empowerment in a remote-first environment
At Reserv, we value ersity in backgrounds, perspectives, and life experiences and believe that ersity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
azflhybrid remote worklakelandrichardson
Title: Subrogation Damage Evaluator
Location: Lakeland, FL, Richardson, TX, Tucson, AZ
Full time
job requisition id
R0061554
Job Description:
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Hybrid role: 4 days a week in office and work from home 1 day a week
Salary: $23.40 - $32.05 per hour commensurate based on location
GEICO's Payment Recovery Department is looking for a highly motivated, detail-oriented team player with the ability to work in a fast-paced environment. This position as Subrogation Review Damage Evaluator will require the associate to review both auto and property damage physical damage demands, working diligently to bring the claims to closure by authorizing eligible payments. You will do this by reviewing and evaluating the damage demands submitted by adverse carriers, shops, adjusters, claimants, policyholders and appraisers.
We are looking for a candidate with strong communication and negotiation skills to negotiate an agreement with these parties, if possible. Some additional responsibilities include providing auto/property damage assistance to liability claims examiners and support AD field staff by either direct (temporary CAT assignment to the field) or indirect (CAT total loss desk) involvement.
1-2 years of customer service experience preferred
Must be able to work both independently and in a team environment
Must be able to multi-taskMust be able to learn and apply large amounts of technical and procedural informationMust be able to communicate effectively verbally and in writingAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes iniduals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified iniduals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
hybrid remote workrichardsontx
Title: Manager, Procurement (Hybrid, TX or AZ)
Location: Richardson, TX or Tucson, AZ, United States
1717 East CityLine Drive Building C17, Richardson, TX, 75082 USA
Position Role Type: Hybrid
Full-time
U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance: None/Not Required
Job Description
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The following position is to join our RTX Enterprise Services team:
The Enterprise Services Procurement team is looking for a Procurement Manager to lead a team of talented procurement professionals across a variety of commodities to support RTX. The successful candidate will supervise a virtual team responsible for the procurement of various goods and services across many commodities in support of the businesses. The ideal candidate will have experience with non-product procurement, sourcing, and execution. This includes terms and conditions negotiations, supplier management, and price analysis. The candidate will have experience in supervisory responsibilities, and customer service excellence. The candidate must be able to lead, guide and motivate the team through changes in scope and direction as our organization continues to grow, upgrade team skill sets and drive service excellence behaviors. The candidate will partner with senior leadership to communicate and build awareness, drive collaborative business relationships, and develop common processes.
What You Will Do
Provide oversight and daily direction to a team of procurement professionals & leaders located across the country
Assess team and inidual performance and provide feedback and coaching
Organize workload across the team, assign backlog, problem solve and handle escalations for negotiations and various issues
Drive efficiencies, closely monitor, develop strategies and influence performance results on key metrics
Serve as the escalation path for consumers or stakeholders and engage in problem resolution where needed
Review purchase order documentation against work instructions and policy
Increase knowledge sharing and collaboration across teams
Streamline procurement processes, remove barriers, and support internal customer requirements
Act as a valued business partner to provide solutions, alternative approaches, and reduce cost impacts to the business
Track, report, and present to leadership on projects, team metrics, etc.
Utilize metrics to implement improvements
Generate a strong focus on customer relationships while motivating team members on delivering internal objectives
Promote a culture of high performance, innovation, and continuous improvement
Drive change management and transformation initiatives
Mentor, train & develop team for career progression
Qualifications You Must Have
Typically requires a bachelor's degree in supply chain, business management, engineering or equivalent experience and a minimum of 8 years of relevant professional experience or an advanced degree in a related field and a minimum of 5 years of experience. Master's degree or MBA a plus
Minimum of 2 years of previous supervisory experience leading a team of professionals
Well-versed experience in supply chain compliance, procurement, and supplier management
Qualifications We Prefer
Working knowledge of Raytheon's various supply chain systems and the SAP purchasing tools
Experience with DoD procurement/subcontract compliance with Public Laws, Policies, Federal Acquisition Regulations (FAR/DFAR), and ITAR along with experience negotiating terms and conditions
Highly organized and can effectively balance competing priorities with strong collaboration skills and the ability to operate effectively within a matrix environment.
Ability to analyze complex problems, interpret operational needs and develop compliant and sustainable solutions. Data-driven approach with significant experience using metrics to drive performance.
Outstanding communication, strong presentation, and keen attention to detail. Self-starter with excellent customer relationship/interpersonal skills who can develop effective networks with internal and external customers
What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Work Location: This is a hybrid role, eligible candidates must reside within commuting distance of Richardson, TX or Tucson, AZ.
Relocation Eligible: No
Please consider the following role type definition as you apply for this role:
Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, inidual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Iniduals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
brookfieldhybrid remote workilwiwood dale
Title: Customer Service Representative (Hybrid)
Location: Within 2 hours driving distance from Wood Dale, IL or Brookfield, WI
Work Flexibility: Hybrid
Full-time
Shift: Monday - Friday, 8:30 AM - 5:00 PM CT
Work Flexibility: Hybrid (onsite for training, then onsite approx. 1x/month), overtime based on business needs
Job Description:
What You Will Do:
As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications.
- Provide phone support for inquiries from sales and healthcare professionals
- Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers
- Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
- Support Sales Department by providing answers to questions generated by telephone, e-mails and fax; research responses with sales
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes/discrepancies, take appropriate action required to resolve dispute
- Maintain customer pricing in systems of record, including entering contracts as required
- Implement and support Quality initiatives throughout Customer Service workflow
- Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes
What you need:
Required:
- High School Diploma or equivalent
- Two (2) years' relevant work experience
- Minimum 50 WPM typing speed
Preferred:
- Experience as account representative; ERP, CRM, SAP systems
- Hospital or medical field experience; medical terminology
$20.08/hr. - $27.81/hr., salary plus bonus eligible + benefits. Inidual pay is based on skills, experience, and other relevant factors.
Travel Percentage: 10%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
missouri cityno remote worktx
Title: Social Media & Events Coordinator (Part-Time & Temporary)
Location: Missouri City, TX, US
Part-time
Type: Temporary
Job Description:
Who We Are
At OnMed, our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust, and outcomes of a clinic, with the rapid scalability of virtual care.Who You Are
You are an energetic, people-centered communicator who builds instant rapport with shoppers and families. You understand multicultural communities, speak with authenticity, and explain new concepts in a simple, relatable way. You thrive in fast-paced environments and enjoy engaging directly with the community. Your initiative, cultural awareness, and ability to inspire trust turn each interaction into an opportunity to educate, encourage, and help families access convenient, quality care.
The Fiesta Mart Brand Ambassador drives community education and activation for the OnMed CareStation located inside Fiesta Mart in Missouri City, TX. This role is designed to increase awareness, drive engagement, and deliver 100-120 new activations through direct engagement, cultural connection, cashier partnerships, and event‑based outreach. The Ambassador is the human connector who turns a new technology into a trusted community healthcare resource.
Role’s Responsibilities
Community Events & Outreach
- Set up tents, signage, tables, swag, and demo materials at FiestaMart.
- Execute a roadshow across Missouri City, coordinating with local community partners (churches, salons, barbershops, community groups, etc) to promote the OnMed CareStation.
- Set up outreach table, signage, bilingual flyers, and other assets at each stop.
- Build long‑term relationships with community partners.
- Collect and submit tracking sheets daily and weekly.
- Manage bilingual and large‑print flyers, signage, posters and roadshow kits.
- Maintain inventory of demo assets, table setup, banners and supplies.
In‑Store Engagement & Shopper Activation
- Maintain frequent presence inside Fiesta Mart during high‑traffic hours.
- Provide CareStation tours and demonstrations.
- Reinforce awareness and trust in the CareStation.
- Collect testimonial videos
- Provide tours to overcome customer hesitation and “threshold paralysis.”
- Approach shoppers to explain CareStation services in English and Spanish.
- Partner with cashiers and staff to increase mentions and referrals.
- Assist customers in initiating QR scan surveys.
Social Media Management
- Create and publish social media content on approved platforms.
- Highlight testimonials, Champions, events and roadshow activity.
- Respond to comments using compliant language.
- Coordinate with OnMed Marketing on approvals and creative requests.
- Post behind‑the‑scenes, educational content, event photos, and Champions.
- Support paid advertising campaigns by generating authentic local content.
Champion Network Development
- Identify 10-15 community Champions through trust-based conversations (Storytellers, Helpers, Organizers, Mayors, Translators).
- Host bi‑monthly coffee chats for Champions.
- Distribute Champion lanyards, materials, and recognition items.
Reporting
- Maintain the Binder Tracking System.
- Complete weekly dashboard using program templates.
- Attend weekly OnMed sync meetings with questions, observations and insights.
- Submit accurate weekly reports to OnMed Client Management.
- Track all QR scans (threshold crossings) through dashboard tools.
Requirements
Role Requirements
- Deep familiarity with multicultural communities.
- Strong interpersonal and trust‑building skills.
- Organized, reliable, and self‑directed.
- Comfortable with basic technology (QR codes, tablets).
- Social media savvy.
- Bilingual (English/Spanish) fluency required.
- Missouri City resident.
- Drivers license and vehicle.
- Able to work weekday lunch hours and community roadshow stops.
Required Qualifications
1-3 years experience in social services, community programs, or community health education, or community outreach or other relevant volunteer programs with high engagement and coordination.
Bilingual (English/Spanish) fluency required.
Missouri City resident.
Drivers license and vehicle.
Deep familiarity with multicultural communities.
Strong interpersonal and trust‑building skills.
Organized, reliable, and self‑directed.
Comfortable with basic technology (QR codes, tablets).
Social media savvy
Able to work weekday lunch hours and community roadshow stops.
Pass background and compliance requirements.
Preferred Qualifications
Experience in retail, community outreach, healthcare navigation or social services.
Relationships with local community pillars (barbershops, salons, community organizations, etc).
Benefits
The base salary for this role is $20.00 per hour plus discretionary performance bonus. This position is NOT eligible for benefits, paid time off, etc. unless required by law. Position will require 20-30 hours per week including weekends.
OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.
100% remote workcanada
Title: Training Support Representatives - Part-time/Casual
Location: Remote Canada
Type: Part-time
Workplace: Fully remote
Job Description:
Overview
Love live sessions? Calm under pressure? Great with technology? We’ve got a remote role that plays to your strengths! We are building a talent pipeline of casual, part-time Training Support Representatives who have the flexibility to step in as needed to support our 1-to-3-day training programs. The ideal candidate will be quick-thinking, technically savvy (especially with Zoom), calm, and reliable.
As a Training Support Rep, you won’t be front and center, but you will be essential at ensuring our virtual programs are running like clockwork. This role is ideal for iniduals seeking flexible, supplemental work rather than a guaranteed set of hours. Program assignments are scheduled based on business demand, with full-time resources prioritized. Further details regarding work schedule provided in "Additional Information" section below.
Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, we’ve helped countless people and organizations thrive. Our solutions empower customers with lasting change resiliency through a unique blend of training, advisory services, and licensing options, including Kaiya, our AI change management coach.
At Prosci, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at Prosci means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on continuous learning, growth, and making a difference.
Check out our website for more about our team and approach: https://www.prosci.com/about.
Key Responsibilities:
Technical Support & Troubleshooting
- Set up and test virtual platforms (Zoom, Teams, LMS) prior to sessions.
- Monitor and manage breakout rooms, screen sharing, polls, and engagement tools during live programs.
- Troubleshoot participant connectivity and audio/video issues in real time.
- Coordinate with IT or vendors for escalated technical problems.
Program Operations
- Confirm attendance and ensure sessions stay on schedule.
- Share knowledge check links, track results, and flag issues to the Executive Instructor.
- Manage end-of-day communications and post-session content distribution.
- Assist with uploading materials, permissions, and pre-session tech setup.
Instructor Support
- Act as the Executive Instructor’s technical partner during sessions.
- Handle behind-the-scenes logistics so the instructor can focus on delivery.
- Maintain calm and professionalism under pressure.
Participant Assistance
- Provide real-time support for technical challenges without disrupting the flow of the session.
- Communicate troubleshooting steps clearly and professionally.
Requirements
Success Profile
Qualifications:
Based on this role’s scope and responsibilities, we are seeking candidates with the following minimum qualifications, skills, attributes, and competencies.
- Experience using and troubleshooting virtual platforms including Zoom, Teams, Webex, etc.
- Prior experience in virtual training support or technical customer service strongly preferred.
- Excellent problem-solving and multitasking skills under time pressure.
- Clear, professional communication style.
- Reliable internet connection and quiet home office setup.
Additional Information
Time Commitment & Scheduling
- No guaranteed minimum hours
- Programs run weekdays during the day, evenings and occasional weekends
- Estimated volume:
- Off season (May–August): approximately 1 program per month
- Peak season (September–April): up to 2–3 programs per month
- Candidates must be comfortable with short-term, program-based assignments
Training & Onboarding
Selected candidates will complete a 3–4 week paid training and onboarding period to ensure readiness to independently support programs.
Travel Requirements: This role may require up to 10% travel for on-site program support (all expenses paid), but most support will be for virtual programs.
Work Location: This is a remote role in Canada, with a strong preference for Eastern Time Zone.
Compensation: $25-30/hr CAD is the projected hourly rate.
Title: Operations Support Coordinator - Specialty Clinic - Remote
Location: Remote SD US
Job Description:
SUMMARY
The eCare Clinical Operations Support Coordinator is responsible for the coordination of the administrative procedures needed to facilitate daily clinical operations of the Avel eCare Specialty Clinic Service Line. This position coordinates operations of the eCare Service Line as outlined below.
General Hours: Monday-Friday (Dayshift)
Exempt/Nonexempt: Nonexempt
Department: Specialty Clinic
Hours/FTE: 40 hours per week/1.0 FTE
Reports To: Specialty Clinic Supervisor
ESSENTIAL FUNCTIONS
- Participates in the development of operational and clinical workflow. Assists and educates hub staff on new implementations.
- Works in conjunction with Clinical Informaticist and our Government Operations Analyst to manage paperwork and activities necessary to establish remote access with external EHRs and assist with activation/deactivation of accounts, software upgrades, staff training, etc.
- Manages all equipment and connectivity testing, troubleshoot, and issue resolution. This includes filing IT tickets, following up on issues, education of other employees, working with inidual site personnel, communicating with IT personnel, etc.
- Assists with implementation tasks and go-live events.
- Assists with data analysis to determine quality improvement opportunities related to the key performance indicators of the service line.
- Assists with month-end data compilation and processing.
- Coordinates with management of physician scheduling and communication.
- Assists in development and maintenance of policy and procedure to ensure compliant and efficient workflow.
- Coordinates and tracks scheduling of patient visits and on-demand assessment to facilitate efficient workflow.
- Receives data and input information into various computer systems, databases, and spreadsheets as directed. Performs duties in an efficient, accurate and timely manner.
- Manages incoming phones calls from patients, clinical sites, or providers; demonstrating professionalism and excellent customer service.
- Completes video equipment checks per unit specific guidelines and troubleshoot as necessary.
- Performs generalized secretarial duties in an accurate and timely manner to include but not limited to: transpose handwritten or verbal communication to a typed format, edits all typing for typos and correct as necessary, makes copies of products as requested, collate, assemble, and distribute information as directed.
- Performs tasks, as directed by supervisor/director, to assist in efficient operation of the Service Line to include equipment maintenance.
- Assists with internal and external customer service activities, including planning and coordinating events, facilitating communication with service line.
EDUCATION and/or EXPERIENCE
- Associates degree or equivalent from a two-year college or technical school preferred.
- Two years related experience and/or training preferred.
ABOUT AVEL eCARE
Avel eCare is a nationally recognized leader in telemedicine, operating one of the most extensive virtual healthcare networks in the world. Based in Sioux Falls, South Dakota, Avel partners with over 650 healthcare systems, rural hospitals, clinics, and facilities to deliver innovative telehealth solutions. Our services span Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care, and School Health, impacting nearly two million patients annually.
For three decades, Avel has been at the forefront of healthcare innovation, developing telehealth solutions that reduce costs, save time, and remove barriers to quality care. Join our mission-driven team and help reshape the future of healthcare.
MISSION
"Every person and every community deserves access to high-quality care." At Avel eCare, we collaborate with local clinicians through telemedicine to ensure high-quality care is available when and where it’s needed most.
VISION
"Healthcare without boundaries." Avel eCare is a catalyst for change in healthcare, fostering a future defined by service, quality, collaboration, and innovation.
hybrid remote worknew yorkny
Title: Global Workplace Programs & Office Coordinator
Location: New York, New York
Job Description:
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.
In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.
Algolia’s People Team ensures every Algolian has an environment—physical or virtual—where they can do their best work. As we continue to scale globally, providing a consistent, community-driven, flexible workplace experience is central to our culture and strategy.
We are looking for a Global Workplace Programs & Office Coordinator who is organized, proactive, people-centric, and excited to shape the employee experience across our offices. This role is a unique blend of NYC office leadership, global workplace program management, and community-building initiatives, working closely with the Director, People Operations & Workplace and our EMEA Workplace team.
OUR ROLE WILL CONSIST OF:
NYC Office Management
- Ensure a warm, seamless experience for all employees, candidates, and visitors in our NYC office.
- Maintain a well-run office environment: coordinate with building management, manage mail and deliveries, oversee supplies and snack programs, and ensure space readiness.
- Support office safety and physical security procedures, including managing visitor/vendor access and communications.
- Coordinate onsite activities, meetings, and internal events; partner with global teams to support cross-office engagement.
- Be onsite at least 3x per week, with additional presence during events or key meetings.
Global Workplace Program Management
- Lead global real estate and workplace program renewals with support from the Director, People Operations & Workplace.
- Partner closely with the EMEA Workplace Coordinator to build unified, efficient processes, including global physical security guidelines.
- Maintain and improve programs that foster community and support our flexible workplace model.
- Drive culture and connection across all offices and remote locations through programs such as the Community Leaders Program and Mobility Pass.
- Lead key global initiatives including CSR programs (Global Giving Day, Charity Matching) and our ESG program, such as annual carbon footprint reporting and EcoVadis certification efforts.
YOU MIGHT BE A FIT IF YOU HAVE:
- Care about people and their happiness at work: a sincere customer service approach is key.
- High-energy, team-first, positive attitude.
- Strong communication skills, unquestionable integrity, and ability to handle sensitive matters.
- An ability to work both independently and collaboratively in a team.
- Strong organizational skills with the ability to prioritize time.
- Desire to get things done.
- Keen to learn in a fast growing startup.
- Previous HR experience is preferred but not required.
#LI-Hybrid
Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
The annual base salary compensation range for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.
Remote US: Base Salary Pay Range
$89,000—$104,000 USD
FLEXIBLE WORKPLACE STRATEGY:
Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an inidual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.
We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.
WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
- TRUST - Willingness to trust our co-workers and to take ownership.
- CANDOR - Ability to receive and give constructive feedback.
- CARE - Genuine care about other team members, our clients and the decisions we make in the company.
- HUMILITY - Aptitude for learning from others, putting ego aside.
We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, ersity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice
We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:
- Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
- All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
- We’ll never ask for payments, purchases, or financial details during the hiring process.
READY TO APPLY?
If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!
100% remote workus national
Title: Manager, Customer Success
Location: Remote
Type: Full-time
Workplace: remote
Category: ECE
Job Description:
At StraighterLine we are on a mission to help students succeed!
About Us
StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses to upskill into new careers or earn credit from over 2,000 colleges and universities worldwide. StraighterLine works with institutions and corporate partners to provide their students and employees with flexible education options that allow them to work and learn at their own pace. Visit www.straighterline.com for more information.
We are building a brand-new Customer Success organization, and we’re looking for an experienced, hands-on leader who is excited to design, launch, execute and scale a world-class customer experience from the ground up. As the Manager of Customer Success, you will lead our efforts to ensure early childhood educators, programs, and partners get maximum value from our products, supporting stronger outcomes for children nationwide.
You will bring your passion for teaching and learning, experience in fast-paced EdTech environments, and a proven track record building high-performance teams to help shape the future of professional development and credentialing in the early childhood market. You will play a key role in shaping departmental structure, customer experience strategy, and long-term operational frameworks as a member of the ision’s leadership team.
What You’ll Do
- Design and implement the Customer Success function, including strategy, playbooks, onboarding, and performance metrics
- Hire, develop, and mentor a growing team of Customer Success Managers Own customer onboarding, adoption, retention, and expansion strategies with a focus on measurable outcomes
- Build scalable systems and processes across the customer journey: leveraging automation, data insights, and best practices
- Serve as the voice of the customer by partnering cross-functionally with Sales, Implementation, Product, and Support teams
- Monitor customer health and proactively address risks to ensure renewals and drive Net Revenue Retention (NRR)
- Lead QBRs and executive-level conversations with strategic partners, states, and education organizations
- Support program-level reporting and success metrics aligned to credential and training requirements
- Drive customer advocacy and help shape product roadmap through feedback and insights
What You’ll Bring
- 4+ years of Customer Success, Customer Experience, or related experience in SaaS or EdTech
- Direct teaching or early childhood education experience (or strong knowledge of early childhood programs and workforce requirements)
- Experience building or scaling a Customer Success team from the ground up — including hiring, coaching, and process design
- Strong understanding of subscription/renewal metrics, enablement strategies, and customer engagement analytics
- A proactive and resourceful leader comfortable working in a fast-paced, high-growth environment
- Exceptional communication, stakeholder management, and relationship-building skills
- Passion for improving educator outcomes and strengthening the early childhood workforce
- Willingness to be both a strategic leader and a hands-on operator
Bonus Points
- Experience with:
- Professional development and/or credentialing programs (e.g., CDA)
- Head Start, ECE coalitions, state quality initiatives, or workforce development organizations
- Implementing CRM platforms (Gainsight, ChurnZero, Totango, HubSpot, etc.)
Why Join Us
Opportunity to lead a critical function during an exciting stage of growth
Mission-driven work impacting early childhood educators and programs nationwide
Collaborative culture with room for innovation, creativity, and career growth
Working at StraighterLine
StraighterLine team members work every day knowing that they are helping learners on their path to employability and career success. We're an inclusive team that fosters collaboration, that trusts and communicates openly. Like our students, we are lifelong learners and strive for excellence in our work. We are committed to bringing innovative solutions to the field - your ideas will never go unheard. And, best of all, we love to celebrate each other's contributions and wins.
We also know how important a life outside of work is, and the support that employers can contribute.
Our Benefits:
Generous time off policies, 13 public holidays.
Medical, Dental, and Vision Insurance Coverage (*one option full funded by StraighterLine)
401K Safe Harbor: StraighterLine contributes 3% of your total salary whether you contribute or not
Six weeks paid parental leave
Free StraighterLine courses for you and your family members
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
cdmxhybrid remote workmexicomexico city
Title: Customer Support Associate (Hybrid - Mexico City)
Location: Mexico City, Mexico
Category: Customer Support
Job Description:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better.
The goal is not to get the customer off the phone as fast as possible (unless that’s what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is erse so you’ll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers!
Please note we can only consider candidates who are able to speak and write Spanish and English.
In this role you will:
Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)
Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)
Answer customer and employee calls, emails, chats, community posts (and any future form of contact we may come up with)
Provide outstanding service
Know your limitations and when you should ask for assistance
Own the resolution to the problem; don’t leave the customer hanging
Accurately and efficiently log all contacts in our CRM (Salesforce)
Shift Information:
Shifts are typically scheduled between 7:00 am CST and 12:00 pm CST. While this is the most common range, start times may occasionally vary based on business needs, including overnight work. During peak times/seasons, we may request that you work some overtime, but we’ll always plan ahead to accommodate schedules as best we can. If a regularly scheduled working day falls on a holiday, you may also be required to work, at an increased hourly rate.
Please Apply if:
You have an interest (or background) in the restaurant or hospitality industry (It’s certainly not mandatory, but we do appreciate any proven experience)
You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there)
You have the natural ability to know what’s right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions
You love to tackle problems
You speak both fluent English and Spanish. You will be required to speak regularly with our Spanish speaking customers. You must also be able to write in English and Spanish for Digital communications.
You’re the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up
Value your integrity, and respect the trust our customers place in OpenTable’s products/ brands and would never lie to our clients just to make them happy
You enjoy the flexibility and challenges that come with a script free environment
You use your experience and personality to provide excellent service
You are not only receptive to feedback, but you actively seek it, and look for ways to implement it
Experience Needed:
Excellent social skills, with a bias towards customer service
You have Strong communication skills: active listening, writing/typing, informal communications
Restaurant/ hospitality experience (or even just being a “foodie”) preferred
You have 1+ year’ experience providing customer support, by phone, email, chat, preferably in a software support environment
Have experience using current Microsoft Windows and Apple operating systems
You hold knowledge of iOS and Apple Hardware
Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Christmas Bonus - 30 days
- 20 days of paid time off a year
- 25% vacation premium
- Private health, dental, and life insurance
- Monthly social events and happy hours
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
cmhybrid remote workmexicomexico city
Title: Customer Support Specialist (Hybrid - Mexico City)
Location: Mexico City, Mexico
Category: Customer Support
Job Description:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better.
The goal is not to get the customer off the phone as fast as possible (unless that’s what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is erse so you’ll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers!
Please note we can only consider candidates who are able to speak and write Spanish and English.
In this role you will:
Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)
Answer customer and employee calls, emails, chats, community posts (and any future form of contact we may come up with)
Provide outstanding service
Know your limitations and when you should ask for assistance
Own the resolution to the problem; don’t leave the customer hanging
Accurately and efficiently log all contacts in our CRM (Salesforce)
Shift Information:
Shifts are typically scheduled between 7:00 am CST and 12:00 pm CST. While this is the most common range, start times may occasionally vary based on business needs, including overnight work. During peak times/seasons, we may request that you work some overtime, but we’ll always plan ahead to accommodate schedules as best we can. If a regularly scheduled working day falls on a holiday, you may also be required to work, at an increased hourly rate.
Please Apply if:
You have an interest (or background) in the restaurant or hospitality industry (It’s certainly not mandatory, but we do appreciate any proven experience)
You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there)
You have the natural ability to know what’s right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions
You love to tackle problems
You speak both fluent English and Spanish. You will be required to speak regularly with our Spanish speaking customers. You must also be able to write in English and Spanish for Digital communications.
You’re the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up
Value your integrity, and respect the trust our customers place in OpenTable’s products/ brands and would never lie to our clients just to make them happy
You enjoy the flexibility and challenges that come with a script free environment
You use your experience and personality to provide excellent service
You are not only receptive to feedback, but you actively seek it, and look for ways to implement it
Experience Needed:
Excellent social skills, with a bias towards customer service
You have Strong communication skills: active listening, writing/typing, informal communications
Restaurant/ hospitality experience (or even just being a “foodie”) preferred
You have 1+ year’ experience providing customer support, by phone, email, chat, preferably in a software support environment
Have experience using current Microsoft Windows and Apple operating systems
You hold knowledge of iOS and Apple Hardware
Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Christmas Bonus - 30 days
- 20 days of paid time off a year
- 25% vacation premium
- Private health, dental, and life insurance
- Monthly social events and happy hours
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
100% remote workus national
Title: Asset Resolution Specialist
Location: Remote
Job Description:
Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.
Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.
Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more.
- Loans Funded: $27 billion in loans funded
- Homes financed: 100,000+ projects funded for our customers across the country
- Geography: 45 states + D.C. where we lend to REIs so they can revitalize neighborhoods
- Employees: Over 450 employees with competitive benefits and perks
This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build erse teams, while allowing our colleagues to work from the location that works best for them.
The Role
The Kiavi Special Servicing Team is the primary point of contact for our customers after a loan is approved. Our goal is to provide the best mortgage experience for our customers and keep them coming back. As an Asset Resolution Specialist (ARS) with Kiavi you will be the point of contact for customers who need workout assistance on their loan(s). You’ll use strong negotiation and customer service skills to assist customers through workout plans to bring loans current and/or avoid default. You are also able to understand investor guidelines for mortgage modifications and explain these guidelines in a clear manner with customers.
Responsibilities
- The ARS manages a portfolio of loans in default and implements loss mitigation strategies, reviews and validates documents, and answers technical foreclosure questions from borrowers
- Analyzes work-out options based on financial impact for delinquent loans, including foreclosure, short sale, reinstatement, deed in lieu and delivers a proposal for the option that yields the best return for the investor
- Works closely with our investors to negotiate loss mitigation strategies
- Sets clear expectations with borrowers and other involved parties about loan status and communicating possible difficult decisions up to the final resolution
- Manage relationships with internal departments and with business partners
- Ensures all updates, analyses, and decisions are administered/tracked in the appropriate systems
- Generates ideas for improvement or increased efficiency and supports the implementation of new ideas and initiatives
- Responsible for periodic and ad-hoc reporting
Qualifications
- Minimum of 2 years of mortgage experience
- Bachelor’s degree
- Exemplary communication skills, both written and spoken
- Must have the ability to guide customers and investors through the retention and/or liquidation process and navigate on their behalf
- General knowledge about the entire loss mitigation process
- Self-starter with the ability to independently work a pipeline effectively
Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $47,000 - $64,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus, or benefits.
Benefits and Perks
- Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
- Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for inidual coverage and $2,000 for dependents.
- Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
- Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
- Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
- Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
- 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.
Protect yourself from recruitment scams:
- If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com.
- You will never be asked for payments of any kind during the process.
- We also never communicate with candidates via Whatsapp at any point during the recruitment process.
- We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.
- You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.
100% remote workus national
Title: Borrower Advocate
Location: Remote
Job Description:
Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.
Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.
Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more.
- Loans Funded: $27 billion in loans funded
- Homes financed: 100,000+ projects funded for our customers across the country
- Geography: 45 states + D.C. where we lend to REIs so they can revitalize neighborhoods
- Employees: Over 450 employees with competitive benefits and perks
This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build erse teams, while allowing our colleagues to work from the location that works best for them.
The Role
The Kiavi Servicing Team is the primary point of contact for our customers after a loan is approved. Our goal is to provide the best mortgage experience for our customers and keep them coming back.
As a Borrower Advocate, you will be the dedicated point of contact for borrowers making sure to create and maintain strong, trust-based relationships. ensuring a seamless and positive experience throughout their project's lifecycle. You will interpret the status of a loan and mitigate the risk of it becoming delinquent by proactively reaching out to our customers to determine what can be done to facilitate the satisfaction of the loan, ensuring that both Kiavi and the borrower win.
Key Responsibilities
Relationship Management: Proactively communicate with a pipeline of borrowers, ensuring they have a clear understanding of their loan terms, servicing processes, and post-closing responsibilities.
Project Support: Monitor project progress from the borrower's perspective and provide support for challenges like project delays or budget overruns
.__Issue Resolution: Investigate and resolve all post-closing borrower inquiries and disputes related to servicing, payments, and loan modifications. Advocate for the borrower's needs internally, escalating complex issues to management as needed.
Payment & Account Assistance: Help borrowers understand their statements, payment schedules, and online portal access. Address questions related to interest accrual, principal reduction, and payoff statements.
Default Prevention: Proactively reach out to at-risk borrowers to prevent loans from defaulting. Collaborate with servicing and compliance teams to develop and implement default prevention strategies.
Internal Collaboration: Work closely with cross-functional teams (e.g., servicing operations, special servicing, payment operations, construction) to ensure a cohesive borrower experience. Provide feedback on common borrower challenges to improve processes and represent the borrower's perspective in internal meetings.
Communication & Education: Provide clear and concise communication regarding loan status, draw disbursements, and payment reminders. Educate borrowers on best practices for managing their projects post-funding and develop helpful resources like FAQs.
Documentation: Accurately document all customer interactions in the system of record.
Qualifications
- Bachelor’s degree
- Minimum 1 year of mortgage-related collection, customer service, or sales experience
- Clearly communicate the life-cycle of a mortgage from start to finish and have knowledge of the processing steps involved
- Build relationships and work closely in a team environment
- Ability to understand customer issues and own any issue through resolution
- Possess broad knowledge of real estate transaction methods
- Leadership/team-lead experience preferred
- Project management experience preferred
- Experience with Excel or spreadsheet equivalent knowledge, Microsoft Office
- Knowledge of Tax, Escrow Analysis, Mortgage Insurance and Hazard Insurance preferred
Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $48,000 to $64,000 + variable bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus or benefits.
Benefits and Perks
- Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
- Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for inidual coverage and $2,000 for dependents.
- Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
- Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
- Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
- Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
- 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.
Protect yourself from recruitment scams:
- If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com.
- You will never be asked for payments of any kind during the process.
- We also never communicate with candidates via Whatsapp at any point during the recruitment process.
- We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.
- You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.
Title: Telephone Triage Registered Nurse
Location: Salem, VA, United States, FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA
Full-time • Work From Home
This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Shift Schedule: various shifts available
Introduction
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each inidual is recognized. Submit your application for the opportunity below: Telephone Triage Registered Nurse Parallon
Benefits
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
We are seeking a Telephone Triage Registered Nurse for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
As a Registered Nurse, you will be responsible for delivering high-quality, patient-centered care in line with the requirements of the department and the standards of practice for the relevant state and specialty. Collaborating with medical providers and the care team, you will provide personalized, comprehensive, and compassionate care, following established nursing models such as "Assess, Perform, Teach, and Manage." You will also act as an advocate for patients, families, and caregivers, embodying the organizations vision, mission, and values to ensure an outstanding patient experience and positive clinical outcomes.
In this role you will:
Provide nurse advice and triage services to consumers calling with clinical questions
Provide appropriate compassionate advice to callers using evidence based clinical decision tools to help callers make personal health decisions. Make cross referrals as indicated. Facilitate referrals and event registration through internal transfer mechanisms.
Utilizes nursing skill and along with approved protocols to provide telephone nurse triage and/or health advice to consumers with clinical questions or symptoms.
Facilitates referrals for health services as appropriate via telephone and performs all components of call processing
Ensures performance standards are met and accepts constructive feedback
Speaks with a pleasant, professional phone voice and provides superior customer service to create an exceptional patient experience.
Documents caller information and outcomes in a relational database system in accurately and as prescribed by current standards and policies
Maintains confidentiality, HIPAA and PHI compliance
Communicates appropriately and clearly with departmental management, co-workers and callers and exhibits willingness to master new work routines and methods Provides homecare, advice and/or education to callers that respects the cultural, spiritual, intellectual/educational, and psychosocial differences of iniduals and preserves caller's autonomy, dignity and rights. Maintains and contributes to a collaborative professional and ethical work environment.
Actively participates in team meetings and engages in the processes of the contact center
Qualifications that you will need
- Associate Degree in Nursing or RN Diploma -Required
- Bachelors Degree in Nursing- Preferred
- 3+ years of experience in bedside nursing required
- Telehealth experience helpful, not required
- BLS Certification Required
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Telephone Triage Registered Nurse opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
100% remote workus national
Title: Technical Solutions Engineer
Location: Remote
Job Description:
We’re Changing the Rentals Industry
We’re a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.’s largest rental marketplaces, Rentable, we have since expanded our portfolio to include two high-growth products: MavenAI, an AI mar-tech solution, and ApartmentIQ, a category-leading competitive intelligence software.
We’re a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy, and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.
While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.
If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you!
The Role
We’re looking for a dynamic Technical Solutions Engineer to be the ultimate bridge between our cutting-edge ApartmentIQ product and our customers’ biggest challenges. This is a high-impact role where technical meets sales strategy. You won't just be answering questions; you’ll be a key driver of revenue, acting as a trusted advisor who shows the industry exactly how our tech transforms their business.
What You’ll Be Doing:
- Master the Solution: Dive deep into customer needs to architect and propose tailored technical solutions that hit their specific goals.
- Bring the Product to Life: Lead powerhouse demonstrations that go beyond basic features to showcase the real-world ROI and impact of ApartmentIQ.
- Be the Technical "Source of Truth": Own the technical relationship. From initial design and system configuration to troubleshooting during the sales cycle, you are the expert our clients rely on.
- Launch Pilot Programs: Collaborate across Sales and Product teams to execute high-stakes pilots that prove our value to prospective partners.
- Close the Feedback Loop: Work hand-in-hand with Engineering and R&D to stay ahead of product updates, translating customer "pain points" into the requirements that fuel our future enhancements.
- Stay Ahead of the Curve: Keep a pulse on industry trends and competitor moves to ensure our offerings remain the best in the market.
- Hit the Road: Get out into the field! You’ll travel up to 25% for customer meetings and major industry events to represent the brand.
Who You Are:
- Technically Sharp: You have a genuine passion for technical products and the ability to explain complex concepts to anyone.
- Growth-Oriented: you have a "sales-mindset" and love the thrill of helping a customer see the value in a solution.
- Collaborative: You thrive in the space between teams - Engineering, Sales, and Product - making sure everyone is aligned.
- Industry Savvy: You’re curious about the market and always looking for ways to make our product even better based on what you hear from users.
Qualifications:
- 4+ years of experience in technical sales
- Strong technical knowledge of multifamily competitive intelligence, market data, revenue management tools, software, and systems
- Excellent interpersonal and communication skills, with the ability to simplify complex concepts for non-technical audiences
- Proven ability to manage multiple projects and deadlines in a fast-paced environment
- Tech stack experience (Salesforce, Zoom, Salesloft, Gong, Zoominfo, etc.)
- Multifamily sales experience required
- Disciplined, adaptable self-starter
- Strong networking and interpersonal skills
Why Rentable:
- 100% remote workplace
- Competitive Compensation
- Flexible Vacation Policy
- Medical, Dental, and Vision Insurance
- 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance Program
- 401k Program
- No A**hole policy
If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.
Updated 7 months ago
RSS
RSSMore Categories