Title: L&I Intake and Triaging Specialist - Spanish Bilingual

Location: Multiple Locations, WA, Statewide, United States

Full-time

Hybrid

Salary: $45,024.00 - $60,132.00 Annually

Job Description:

Our Mission: Keep Washington Safe and Working!

 Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Job Highlights

Note: If hired as bilingual, our top applicant will be required to pass an assessment of your ability to write and speak Spanish fluently. We do not use translating software. Employees with bilingual responsibilities receive a 5% increase in pay.

Support internal and external customers through education and efficient service delivery as our Intake and Triaging Specialist (Program Specialist 2) for the Employment Standards program!

This role is essential for ensuring operational efficiency, improving internal and external customer experience, and enhancing overall productivity within the Employment Standards Program. You'll directly manage and support enforcement of labor laws, including Wage Payment Act (RCW 49.48), Industrial Welfare Act (RCW 49.12), Minimum Wage Act (RCW 49.46), as well as other employment standards regulations, rules, and policies.

Some of what you'll do:

• Oversee the intake, initial screening, submission, and assignment of worker complaints related to employment standards.
• Ensure intake and triage processes are aligned with program procedures, policies, and legal requirements.
• Serve as a subject matter expert on intake policies and procedures, providing guidance to both internal and external partners, including customer service teams, industrial relations agents, compliance supervisors, program specialists, and leadership at the program and ision levels.
• Provide technical assistance to workers, employers, and the public to help them understand employment rights, complaint options, and appropriate referral pathways.
• Interpret and apply employment standards laws, rules, and policies to assess jurisdiction and ensure proper intake and processing of complaints. 
• Determine jurisdiction, apply program laws, policies, and work processes to complete initial case activities for wage complaints and resolve non-wage, non-actionable, and non-jurisdictional complaints. 
• Conduct outreach, education, and training to the public about program services, multiple complaint filing options, new or updated Employment Standards laws, rules, and other employment standards requirements.

Required:

A combined total of four years of education and/or experience:

• A Bachelor's Degree (four years)

OR

• An Associate's degree (two years) and two years of qualifying experience as shown below.

OR

• 4 years of qualifying experience as shown below

Qualifying experience includes:

• Experience as a Customer Service Specialist, Industrial Relations Agent, or Program Specialist.
• Explanation, interpretation, understanding, and enforcement of rules and regulations regarding RCWs, WACs.
• Investigating complaints of misconduct (criminal or civil).
• Collection of revenue/taxes from employers/businesses.
• Audit of employer financial records.

Our top candidate must be able to speak, read, and write fluently in Spanish and English and pass our verbal and written assessment.

Note: Experience may be substituted for education at the rate of one year of experience for one year of education for a combined total of 4 years to meet required qualifications.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired qualifications:

• Knowledge of laws governing all phases of labor relations, general policies, principles, and practices; of labor and management; state wage and hour laws and regulations; contracts and related labor relations; ability to apply such knowledge to mediation, arbitration, and resolution; principles, standards, and techniques of personal investigations; rules of evidence, auditing, accounting, and bookkeeping procedures; human resources experience.
• Understanding of interaction between federal and state statutory schemes concerning employment standards.
• Communicate and present complex information in clear, concise, and logical sequence; gather, preserve, and present material, relevant and pertinent evidence; exercise mature judgment in a wide variety of public contacts.
• Organize and complete special projects; coordinate the work activity of staff during specialized tasks and investigations; prioritize staff workload, monitor workload output; provide on-the-job training; compile and analyze service data reports.
• Identify access opportunities and adapt processes and services to meet customer needs.
• Serve as the initial contact for customers seeking services.
• Conduct investigations or audit records related to labor laws.
• Provide support to internal teams by performing triage and administrative intake tasks.
• Experience working to efforts reduce case management backlogs and prevent future delays.
• Identify outreach needs and create outreach content tailored to intended audiences.
• Familiar with Complaint Activity Tracking System (CATS), LINIIS, Outlook, Teams, Zoom, Excel, Word, Adobe PDF.

Supplemental Information

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. 

At L&I, your voice matters. In addition, L&I is a erse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

For this position, teleworking is available half time and will depend based on business and customer needs. This position is available statewide in Washington and is eligible for telework anywhere in the state. A duty station is the location a position is assigned, permanent worksite.  This position is not eligible to receive King County premium pay, as the duty station is not in King County.  

For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

• A cover letter describing specific qualifications.
• A current resume detailing applicable experience and education.
• A list of at least three professional references with current telephone numbers.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.

• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
• Applicants selected to move forward in the hiring process will be contacted by email to schedule a skills assessment. Assessments are proctored remotely via Zoom or Microsoft Teams.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a erse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's [email protected].

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a erse workforce is this agency's greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a erse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning erse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Haleigh Missildine (she/her/hers) at [email protected].

Vascular Therapies Clinical Specialist - Dallas

Location: Dallas, TX, United States

This is a remote, field-based role 

$75,000 to $100,000

Full-time

Job Description:

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of erse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.

About the role:

This clinical field-based role requires strong clinical aptitude and the ability to operate effectively in a fast-paced, team-oriented environment. The Clinical Specialist builds trusted relationships with physicians and hospital staff while providing expert clinical support in the catheterization lab and operating room.

Within the Vascular Therapies ision, this role supports innovative technologies designed to diagnose and treat vascular conditions, including peripheral artery disease and pulmonary embolism. Our team continues to invest in a robust product portfolio and pipeline, expanding access to life-changing therapies across high-growth markets. We are seeking high-energy, driven professionals who are motivated to build a long-term, impactful career with Boston Scientific.

Work model, sponsorship, relocation: This is a remote, field-based role supporting a defined geographic territory. Candidates must reside within the territory or a reasonable commuting distance. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

Your responsibilities will include:

• Assist in executing proactive regional plans that integrate clinical, sales, and service support to improve market share and enhance customer experience.
• Serve as the primary clinical resource for case coverage, basic troubleshooting, specialty product usage, and customer training.
• Attend procedures at customer accounts and advise physicians on clinical attributes and techniques associated with peripheral intervention products.
• Represent the field organization during designated Boston Scientific clinical lab days.
• Educate customers on proper clinical use and value of company products through presentations and demonstrations across multiple platforms.
• Provide supplemental training support during product launches and for high-touch specialty products.
• Respond to customer needs and product-related concerns by developing practical solutions or partnering with internal teams to deliver optimal outcomes.
• Manage consignment inventory, including tracking, semiannual audits, expired product handling, and returns.
• Ensure timely collection and reporting of required medical documentation related to procedural device use.
• Support the Quality Policy by embedding quality into all aspects of work and maintaining compliance with all applicable quality requirements.

Required qualifications:

• Minimum of 2 years' experience in a clinical, medical device, or related healthcare field
• Bachelor's degree or equivalent combination of clinical education (courses, certifications) and clinical experience

Preferred qualifications:

• Prior cardiovascular or endovascular clinical experience
• Minimum of 3 years' experience in a competitive field-based clinical role, or a minimum of 6 years' experience in a related clinical field
• Demonstrated ability to manage a large number of accounts and travel extensively within a territory
• Strong problem-solving skills and the ability to collaborate effectively while receiving coaching and direction from cross-functional partners

The anticipated annualized base amount or range for this full time position will be $75,000 to $100,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a erse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth

Job Segment: Vascular, Cath Lab, Medical Lab, Medical Device, Surgery, Healthcare

Customer Service Representatives

Location: Atlanta, GA, United States - Accepting applications from these states only - AZ, GA, FL, AR, NC, AL, CT, TX, WI, VA, MD, TN, OH, OK, UT, ID, KS

Full-time and part-time availability

Remote

Job Description:

Williams-Sonoma Inc.

Why Join Us?

Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone's day every day?

If you're someone who:

• Brings positive energy
• Solves problems with confidence
• Loves great products and even better discounts

…then you'll feel right at home here!

Your Day-to-Day (Essential Functions):

Customer-Focused Support

• Serve as the first point of contact for customer inquiries via phone
• Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
• Handle escalations with professionalism, ensuring a smooth resolution process.

Problem-Solving & Ownership

• Apply critical thinking to troubleshoot issues and offer appropriate solutions.
• Approve adjustments, returns, or other resolutions within established guidelines.
• Follow up with customers to ensure complete satisfaction and issue solutions.

Service with Integrity

• Uphold company values by providing honest, ethical, and transparent support.
• Maintain confidentiality of customer data and company policies.
• Stay informed about product updates, policies, and procedures to provide accurate information.

Collaboration & Continuous Growth

• Work closely with team members and leadership to improve service processes.
• Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
• Provide feedback to improve company policies and customer experience strategies.

What We Offer:

• Competitive pay starting at $15.00/hr
• Recognition based incentives and bonuses
• PTO, Vacation, and Sick Pay benefits
• Medical, Dental, Vision, 401k and much more!
• Employee discounts and perks (up to 40% off most products and brands)

What We're Looking For:

• 1+ years of customer service experience (retail, call center, or hospitality preferred)
• Strong communication skills - Ability to de-escalate and resolve issues professionally
• Problem-solving mindset - You think fast and adapt quickly
• Integrity and reliability - You do the right thing, even when no one is watching
• Comfortable working in a fast-paced environment with performance goals
• Tech-savvy - Ability to navigate multiple systems and multitask efficiently

Technology requirements:

In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.

Devices not acceptable:

Tablet-based/convertible personal computers (i.e. - Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

Operating Systems:

• Windows 10 Home, Windows 10 Pro, or Windows 10 Pro for Workstations
• Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
• Mac IOS 13 or newer

What if I have an Education or Enterprise edition of Windows?

Education and Enterprise editions are not licensed for inidual use (these licenses would be owned by a larger organization).

What if I am using a Windows Insider version of Windows?

Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.

What if I am using an older version of Windows?

We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.

What kind of software do I need?

A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated.

What antivirus protection do I need?

You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers.

Web Browser:

Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome.

Random Access Memory (RAM):

6 GB RAM or higher, but we recommend 8GM or higher to support the work environment

Internal Storage:

You must have enough free space available to both install needed systems and run these systems effectively.

Display/Monitor:

Minimum Optimal Screen Resolution:

1920 x 1080

Devices and peripherals needed:

External mouse* (wired preferred)

Keyboard (wired preferred)

Webcam (will be utilized for Training and meetings

USB headset* (wired required - wireless/Bluetooth headsets NOT acceptable)

We highly recommend you have the following headsets for best results during your employment.

Jabra Evolve 20 UC

Logitech H390

Other recommendations will be included in the system requirements documentation provided later in the process

Headset models NOT supported

MPOW

Cyber Acoustics

NUBOW

We do not recommend using built-in laptop track pads

Your system's internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.

Technical Support Engineer (catalog)

Location: Toronto, ON, CA

Contract

Hybrid

Pay Range:: $30 - $32 per hour

Job Description:

Technical Support Engineer

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Technical Support Engineer with experience working in jira, exposure to coding preferably in Ruby or Python strong problem solving abilities and proven experience in a similar technical environment to place at our client.

Start date: ASAP.

Location: Toronto/hybrid

Want to learn more? Lettuce show you the way!

Our Client's team focuses on improving overall catalog quality and expanding product selections. As a Catalog Analyst, you will become the expert on their catalog systems and how data flows through different pipelines and storefronts. You'll leverage your technical aptitude to ensure the timely resolution of complex issues with the catalog and storefront, diagnose root causes, and identify long-term solutions to recurring issues.

You'll leverage your customer-facing skills to build and maintain a collaborative and productive relationship with our retailers. You will serve as a trusted advisor to our retailers by ensuring a smooth launch on the platform, assessing ongoing storefront health, and identifying areas of opportunity. You'll partner internally across functions to launch the retailers and identify opportunities to drive platform adoption and retailer growth. You will be a personable communicator who enjoys having a customer-facing role and solving technical challenges.

Your day to day…

• Review audit reports and resolve errors to ensure the integrity of data
• Verify and classify products that directly affect customer experience
• Assist with daily tasks and special projects to improve the speed to support retailers and internal process, working cross functionally as needed
• Identify and troubleshoot any inconsistencies or issues with the team; work closely with Product & Engineering to identify and resolve ongoing issues
• Working with catalog systems, identify underlying root causes, resolving immediate issues, and proposing long-term system improvements
• Triage high volume of tickets effectively across functions while meeting SLA standards
• Perform storefront audits and QA

You have…

• 2+ years working in system analysis, technical support or similar positions • Experience in troubleshooting and conducting root cause analysis
• A high level of organization and attention to detail
• Knowledge in JIRA, Zendesk, or similar ticket management systems - SQL experience is a strong asset
• Ability to translate technical concepts to a non-technical audience
• Strong communication skills and ability to work with C-suite, Director, and Manager-level contacts
• Strong problem-solving skills and ability to think creatively about solving problems • Solutions oriented and results-driven
• Ability to manage multiple projects simultaneously with shifting priorities and constant deadlines
• Sound judgment and discretion with sensitive data
• Must be comfortable with ambiguity
• Proficient in Google Suite (Sheets, Docs) and Microsoft Office (Excel, Word)

Apex pay scales are determined by role, experience, skill set, and location. For this new position, the estimated hourly range is provided below as a guideline; however, total compensation may vary based on inidual circumstances.

• Role Type: Technical Support Engineer
• Location: Ontario/hybrid
• Hourly Range: $25.00/hr. -$30.00/hr.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Employee Type:

Contract

Location:

Toronto, ON, CA

Job Type:

Date Posted:

March 16, 2026

Pay Range:

$30 - $32 per hour

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Title: HCM/Payroll Support Professional

Location: 1800 Grant St., Denver, CO, United States, 80203

Full-time

Remote - This role is eligible to work remotely within Colorado.

Salary - $56,600.00 - $58,000.00 Annually

FLSA Status - Non-Exempt; position is eligible for overtime compensation.

Job Description:

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.  

By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. 

Position Summary:

Employee Services provides the CU community with excellent services from recruitment to retirement. This office provides technical expertise while administering benefits, professional development, payroll, inidual tax management, and strategic HR programs. The functional areas of Employee Services include Payroll, Technologies, Benefits, Retirement, Financial Education, Learning and Development, International Tax and Human Resources.

The position of the HCM Payroll Support Professional will serve as a functional advisor and ambassador for Employee Services while providing service, support and counseling to university faculty, staff, students, retirees and their dependents through payroll programs, policies, and procedures and to department users entering transactions into the Human Capital Management (HCM) system. This position serves as part of a Payroll cross-functional team consisting of HCM/Payroll Support, Payroll and Leave Administrators, Payroll Coordinators, and Payroll Processors.  The teams work together, sharing information with identified campus staff, students, and system users, rotating as determined by team and leadership.  The person in this position will contact and answer calls from customers (employees) and CU department users via telephone, e-mail, or by responding to and addressing tickets submitted to  the ticketing management system, used to track HCM/Payroll issues. Professional customer service and proficient oral and written communication are required of this position. HCM/Payroll Support Professionals must work with a sense of urgency responding to all tickets and escalations within the designated Service Level Agreements (SLA) established by Employee Services leadership.

The HCM Payroll Support Professional role will assess incoming issues or concerns and determine the best way to resolve them. This person must determine the customer's knowledge base to educate them on appropriate procedures to ensure timely and accurate payroll payments and may guide users to the appropriate resource materials and training guides.  They will raise issues to other members of their payroll team as appropriate. This person will be responsible for recording contact information and resolutions into the ticketing management system.

The HCM Payroll Support Professional role reports to the HCM & Payroll Support Team Supervisor and is exempt from the State of Colorado Classified Staff system.  

Where You Will Work:

This role is eligible to work remotely within Colorado.

Duties and Responsibilities:

• Receive inbound calls for level 1 and 2 questions and issues which include but are not limited to the CU policies and procedures, portal access, HCM system, including questions with position data, job data, personal data and time collection. 

• Provide answers to questions and issues related to pay, multistate tax compliance and issues, overpayments, and off-cycle payments, Time and Attendance, Absence Management, and CU's Applicant Tracking and Recruiting system.

• Research and update incorrect or missing data in employees' job or personal data.

• Respond to level 1 and 2 issues sent to the HCM Community email inbox within established SLA.

• Collaborate with other members of the Payroll cross-functional team regarding escalated issues. 

• Provide timely feedback to the organization regarding service failures or customer concerns.

• Build sustainable relationships with team and campus staff through trust and open and interactive communication.

• Track all escalations via the ticketing management system.

• Adhere to established metrics with regards to ticket closure. 

• Ensure the professional delivery of HCM and payroll actions in compliance with Employee Services technical guidelines, administrative policies, and procedures. 

• Prepare and/or review written step-by-step guides on duties to guarantee knowledge transfer opportunities for other members of the Payroll cross-functional team.

Minimum Qualifications:

• Bachelor's degree from an accredited institution of higher education or equivalent professional experience (education requirement may be substituted by professional experience, including four years' experience in a fast-paced Customer Service environment).
• At least one (1) year of experience working in a customer support environment or supporting payroll activities, which should include using a Human Resources Information System (HRIS), or other similar systems or tracking systems.

Preferred Qualifications:

• Two (2) years of experience as stated above
• One (1) year experience working as a Customer Service Representative.
• Prior work experience in Higher Education environments.
• Experience with PeopleSoft HCM system.
• Fundamental payroll experience including the ability to explain how social security, Medicare, federal and state taxes are taken on a paycheck.

Knowledge, Skills, and Abilities

• Knowledge of payroll systems and processes.

• Knowledge of HCM system. 

• Exceptional written and oral communication skills.

• Ability to work independently and handle multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness.

• High level of commitment to customer service.

• Ability to use Microsoft Office programs.

• Ability to establish and maintain good working relationships with co-workers, supervisors, other University personnel, and the public.

How to Apply:

For full consideration, please attach the following as separate documents to your application 

• A cover letter identifying the job specific minimum qualifications you possess
• A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.

Benefits:

With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 6 weeks of parental leave to adjust to the joys of parenthood.
• A tuition benefit program for you and/or your dependents.
• Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
• Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.For more information on benefits programs, please review our Comprehensive Benefits Guide. To apply, please go to: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=39214 Access our Total Compensation Calculator to see what your total rewards could be at CU.  (This position is a University Staff position)

Title: Customer Solutions Advisor - Part-time - Brookvale

Location: Brookvale (Sydney), NSW 2100, Australia

Part-time

On-site

To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.

Job Description:

At Vodafone, you could say we do 'retail' a little differently. We are about connecting people. The power of community, and the buzz you get from helping people to connect - this is what drives us to do good work.

What you'll be doing

You'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.

If you are someone who naturally finds solutions and thrives on connecting with people, you'll fit right in. You'll be ensuring customers receive the best value and the best advice.

On any given day, you could find yourself:

• In the front row seat to all the latest and greatest devices, accessories and perks including fabulous music events from our partners.
• Providing the best value solutions for our customers to fit their lifestyle.
• Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app, to easily help themselves at home.

Not a tech expert? Don't worry. We will support you with all the training to level up your knowledge on our dynamic and ever evolving industry.

Sounds good right?

Who are we looking for?

You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology-someone who is keen to learn (and keep learning) about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products, will make you the perfect fit with our team.

Join us and choose a minimum of 15.25 hours to be worked over a minimum of 3 shifts. We service our customers 7 days a week so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.

What can we offer?

With us, you'll enjoy flexibility, friendly teammates, and great rewards.

• Never pay a phone bill again - We've got you covered with a SIM plan with unlimited calls, texts and data.
• We care about wellbeing and have lots of great ways to support you. A range of different leave benefits which includes volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
• In-depth training on all the latest tech as well as on topics like leadership and coaching.
• Exciting opportunities to further your career into a leadership role or a head office position through our widely popular 'Future you' Intern and Work Experience programs.

Don't meet every single requirement? We're ok with that. At Vodafone we recognise that what may make you different, makes the difference!

If you are excited about this role, but your experience doesn't align perfectly, we encourage you to apply now regardless.

We believe in the power of people and collaboration. Let's be bolder and better, together! So go on; Make your Move to Vodafone.

What's next?

Our recruitment process is simple: submit your CV and you'll be invited to complete a 15-min assessment to find out more about you. If there is a connection, then you'll speak to our friendly Talent Acquisition team on a quick phone chat, and then come in for an in-store interview with the Store Manager. This will also be your chance to meet the team and find out more about working with us.

Access Associate

Location: Good Samaritan Hospital, 375 Dixmyth Ave, Cincinnati, OH, 4522

Work Schedule:

• Part-time
• 24 hours per week
• Day shift
• Weekend and holiday rotation (differential for these days)
• On-site

Job Description:

• Access Associate - Good Samaritan Hospital *

Make a difference every day as an Access Associate at TriHealth Good Samaritan Hospital. Join a compassionate, servant-led team committed to excellence in patient care while working in a supportive, high-energy environment.

We offer career growth opportunities, a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked.

Requires 2 weeks of Full-time Day paid training in Norwood.

Apply today and grow your career with a team that truly values you.

Incentives & Benefits:

• For part-time, there is a comprehensive benefits package-including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

• High School Degree or GED
• Experience in fast paced customer driven environment Ability to operate multiple computer applications
• Excellent verbal and written skills
• Typing speed of 35 wpm
• Medical terminology required within first year of employment if not already taken
• 1-2 years experience Customer Service

Job Overview:

Performs hospital-based registration in an on-site patient facing setting. Provides excellent customer service to our internal and external customers. Internally working with TH ancillary departments to coordinate care, communication, confidentiality (HIPAA), patient throughput with patients and medical staff to obtain timely and accurate information necessary to register patients. Collects patient demographics, insurance information accurately, verifies eligibility of insurance coverage and collects copays/deposits/deductibles. Utilizes standardized scripting to ensure compliance with legal and financial requirements. Educates patients on insurance benefits, out-of-pocket costs based on Epic generated estimates and connects patients with financial assistance resources as needed. Registration duties are performed while maintaining the integrity and patient safety of patient needs while following the processes of each specific department. Including maintaining waiting rooms, informing clinical teams of medical concerns, ability to identify/perform critical registration tasks (CARES, Stroke, WC, Protocols, ODACS, etc.) wayfinding, and assisting with transportation/visitor needs.

Job Responsibilities:

• Ability to adapt to a dynamic work flow, appropriate volume registrations per hour and other identified departmental targets.
• Meets departmental targets for accuracy and avoiding critical errors.
• Follows scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers. Demonstrates Always Behaviors and AIDET + The Promise.
• Follows regulatory and departmental policies for collection of data, patient safety and point of service collections.

Other job-related information:

Flexibility to work in 24/7 departments, 1st, 2nd and 3rd shifts. Ability to work 12- hour shifts, weekends, and rotation of on-call.

Working Conditions:

Bending - Consistently

Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Consistently

Interpersonal Communication - Consistently

Kneeling - Consistently

Lifting <10 Lbs. - Consistently

Lifting 50+ Lbs. - Rarely

Lifting <50 Lbs. - Rarely

Pulling - Consistently

Pushing - Consistently

Reaching - Consistently

Reading - Consistently

Sitting - Consistently

Standing - Consistently

Stooping - Consistently

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Consistently

Visual Acuity: Far - Occasionally

Visual Acuity: Near - Consistently

Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor inidual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Bilingual Customer Service Representative

Location: Albuquerque, NM, United States

This position is strictly on-site at the NORC call center

Work type: Intermittent/Part-time

21.68 per hour

Job Description:

Buscamos entrevistadores bilingues para una encuesta en la comunidad Latino/a/e. Ayude que la comunidad Latino/a/e sea representada.

This position requires an inidual who is Spanish-language proficient at a conversational level. Iniduals who are not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting.

NORC is seeking iniduals to work as Customer Service Representatives, internally known as Telephone Interviewers. In this role, you will conduct interviews over the phone with no sales pressure or quotas. Your work will directly contribute to understanding pressing issues such as:

• the cost and access to healthcare,
• the impact of higher education on the labor force,
• and many other topics that inform social policy.

This position is strictly on-site at the NORC call center. Employees are required to report to the office daily.

IDEAL CANDIDATE:

The ideal candidate for this role:

• has good communication skills and basic computer knowledge,
• enjoys speaking with people from erse backgrounds and professions,
• is looking for a flexible part-time working schedule, and
• is available to work evening hours, weeknights and weekends.

RESPONSIBILITIES:

• Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive.
• Administer survey using a pre-written script.
• Record survey answers verbatim.
• Maintain neutral and objective communication with respondents.

REQUIRED SKILLS:

• Must be able to read, speak, and write fluently in English and Spanish.
• Ability to talk on the phone within close proximity of others in a large and potentially loud call center.
• Knowledge of Windows, such as sending email or opening and using a web browser to search for information.
• Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously.
• At least 18 years of age.
• Legally authorized to work in the United States.

SALARY AND BENEFITS:

The pay for this position will be $21.68 per hour, which is based on geographic location.

This position is classified as intermittent. Intermittent staff are eligible for the following benefits:

• 403(b) Retirement Plan
• Paid sick leave
• Paid holidays
• Paid orientation and training
• Free counseling and referrals through NORC's Employee Assistance Program (EAP)
• Discount programs - like travel and electronics

NORC's Approach to Equity and Transparency

Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).

WHO WE ARE:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.

EEO STATEMENT:

NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.

Customer Service Representative (Part-Time)

Location: Elkhart, IN, United States

On-site

Part-time

Shift Available: 4:30 PM - 9:30 PM

Job Description:

Overview

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills

Physical Demands

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

Part-Time Stock Supervisor - Citadel

Location: Commerce, California, United States (Citadel Outlets)

Part-time

On-site

Job Description:

THE STUFF THAT SETS YOU APART

You are meticulous in your attention to detail and take pride in knowing that the stockroom is the heartbeat of any retail store. You are methodical in your approach and can lead your team to successfully complete tasks on schedule. You lead by example, modelling the way by taking initiative, approaching large tasks with optimism, and remaining flexible in the face of change. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.

THE GIG

• Working with retail store team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately.
• Timely processing of all incoming shipments and transfers.
• Replenishing the flow of merchandise from the stockroom to the sales floor.
• Verifying that delivery quantities received match packing slips and ensure discrepancies are reported in a timely manner.
• Assisting with operational tasks and physical inventories.
• Delivering exceptional customer service by greeting store customers, responding to product questions, and helping to ensure and maximize sell-through, as needed.
• Acting as a role model, encouraging a positive and productive work environment. Ensuring the team is aware of business goals and Key Performance Indicators (KPI).
• Assisting in training new sales and stock staff on job duties and product knowledge.
• Creating and maintaining stock team schedule.
• Provide exceptional customer service to Dr. Martens' retail store customers.
• Efficiently drive sales results, build and inspire the team to engage customers, in partnership with the store leadership team.

YOUR FUNDAMENTAL QUALITIES

It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

• 1+ year supervisory experience necessary, preferably within footwear
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS a plus.
• Demonstrated understanding of basic math, including ability to calculate percentages required.
• Demonstrated ability to communicate clearly and professionally to a broad customer base.
• Excellent interpersonal skills; must be approachable and polite.
• Able to work evenings, weekends, and holidays; ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
• Punctual in adherence to scheduled shift times.
• International/domestic travel: 0%.
• Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.

WHAT'S IN IT FOR YOU?

• Welcome to the brand pair of Docs
• Employee discount of 65% off footwear and 50% on accessories
• Rock the latest styles with our Seasonal Pairs
• Transit and parking flexible spending accounts
• Participation in our Retail Bonus Program
• PTO and Sick Time
• Our Employee Assistance Program - for when times might get tough
• 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
• DM Foundation, supporting and empowering our communities around the world
• Paid Volunteer Hours

PAY DETAILS

• $23.75 per hour

We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at [email protected] and we will work with you to meet your accessibility needs.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

Title: Patient Access Specialist

Location: Chicago, IL, United States

Job Function Customer Service

Shift Day Job (1st)

Type of Employment Part-Time

The salary range for this position is $18.40 - $27.59 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate erse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits:

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
• Responds to questions and concerns.
• Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
• Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
• Correctly identifies and collects patient demographic information in accordance with organization standards.
• Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
• Reaches out to patients to schedule an appointment as defined.
• Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
• Informs patients of any issues with securing the financial account for their encounter.
• Completes out-of-pocket estimations as requested by patients.
• Provides training and education as needed.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Completes other duties assigned by manager.
• Cross-training between various departments will take place to ensure coverage.
• Participates in Quality Assurance reviews to ensure integrity of patient data information.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Utilizes department and hospital policies and procedures to complete assigned tasks.
• Adheres to all department policies and compliance requirements.
• Avoids putting patient in financial or safety risk.
• Other duties as assigned.

Communication and Collaboration:

• Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
• Collects authorization numbers in appropriate systems as applicable.
• Provides professional and constructive environment for communication across units/departments and resolves operational issues.
• May attend intra/interdepartmental meetings which involve walking within NM Campus.
• Communicates customer satisfaction issues to appropriate iniduals.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects erse opinions and styles, and acknowledges the assistance and contributions of others.
• Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
• Accommodates all levels of communication ability.

Technology:

• Utilizes multiple online order retrieval systems to verify or print the patients order.
• Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
• Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
• Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
• Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
• Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

• Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
• Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
• Understands departmental and inidual quality metrics.
• Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
• Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
• Participates in departmental quality improvement activities.
• Provides ideas and suggestions for process improvements within the department.
• Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
• Adjusts processes as needed to meet standards.
• Uses organizational and unit/department resources efficiently.
• Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
• Understands that schedule may change to reflect shifting business needs.
• Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Basic Computer Skills.
• Ability to type 40 wpm.
• Ability to multi-task.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

• Additional education.
• Additional language skills.
• Healthcare finance and/or healthcare insurance experience.
• Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Receptionist

Location: Augusta Comprehensive Treatment Center - 14 Edison Dr. Augusta, Maine 04330 United States 

Part-time

On-site

Outpatient Opioid Treatment Program (OTP)

Part-Time Hours: Monday - Saturday, 5:00 AM - 9:30 AM

Our Benefits:

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry

Job Description:

Our Team:

Augusta CTC, located in Augusta, ME, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as a Receptionist:

The Receptionist will receive patients and visitors to the clinic in a professional manner in accordance with the office procedure of the clinic. They are responsible for answering phones, general administrative functions and providing general information about the clinic to patients and the public.

Your Responsibilities as a Receptionist:

• Answer telephone calls and take messages or forward calls;
• Schedule and confirm appointments and maintain calendars;
• Greet and welcome patients, clients, and other visitors;
• Check visitors in and direct or escort them to specific destinations;
• Inform other employees of visitors' arrivals or cancellations;
• Enter customer data and send correspondence;
• Copy, file, and maintain paper or electronic documents;
• Handle incoming and outgoing mail and email; and,
• Perform other duties as assigned.

Your Education, Skills and Qualifications:

• High School Diploma or GED equivalent required
• Previous office/administrative experience required; prefer experience in a healthcare setting
• Experienced in answering telephones, scheduling, machine operation, and filing
• Must be comfortable with working in an opioid treatment program recovery environment

We are committed to providing equal employment opportunities to all applicants for employment regardless of an inidual's characteristics protected by applicable state, federal and local laws.

Title: Customer Service Representative (Part-Time)

Location: East Peoria, IL, United States

On-site

Part-time

Job Description:

Overview

Shift Available: 8:00 AM - 1:00 PM | Monday - Friday

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills

Physical Demands

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

Shift Available: 8:00 AM - 1:00 PM | Monday - Friday

Starting Pay: $18.00/hour.

Pay does vary depending on relevant industry experience.

Title: Customer Solutions Advisor - Part time - Oaklands Park

Location: Adelaide (Oaklands Park) SA 5046 Australia

To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.

Part-time

On-site

Job Description:

At Vodafone, you could say we do 'retail' a little differently. We are about connecting people. The power of community, and the buzz you get from helping people to connect - this is what drives us to do good work.

What you'll be doing

You'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.

If you are someone who naturally finds solutions and thrives on connecting with people, you'll fit right in. You'll be ensuring customers receive the best value and the best advice.

On any given day, you could find yourself:

• In the front row seat to all the latest and greatest devices, accessories and perks including fabulous music events from our partners.
• Providing the best value solutions for our customers to fit their lifestyle.
• Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app, to easily help themselves at home.

Not a tech expert? Don't worry. We will support you with all the training to level up your knowledge on our dynamic and ever evolving industry.

Sounds good right?

Who are we looking for?

You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology-someone who is keen to learn (and keep learning) about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products, will make you the perfect fit with our team.

Join us and choose a minimum of 15.25 hours to be worked over a minimum of 3 shifts. We service our customers 7 days a week so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.

What can we offer?

With us, you'll enjoy flexibility, friendly teammates, and great rewards.

• Never pay a phone bill again - We've got you covered with a SIM plan with unlimited calls, texts and data.
• We care about wellbeing and have lots of great ways to support you. A range of different leave benefits which includes volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
• In-depth training on all the latest tech as well as on topics like leadership and coaching.
• Exciting opportunities to further your career into a leadership role or a head office position through our widely popular 'Future you' Intern and Work Experience programs.

Don't meet every single requirement? We're ok with that. At Vodafone we recognise that what may make you different, makes the difference!

If you are excited about this role, but your experience doesn't align perfectly, we encourage you to apply now regardless.

We believe in the power of people and collaboration. Let's be bolder and better, together! So go on; Make your Move to Vodafone.

What's next?

Our recruitment process is simple: submit your CV and you'll be invited to complete a 15-min assessment to find out more about you. If there is a connection, then you'll speak to our friendly Talent Acquisition team on a quick phone chat, and then come in for an in-store interview with the Store Manager. This will also be your chance to meet the team and find out more about working with us.

To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.

Title: Access Services Representative 2 - Part Time - Friday to Saturday

Location: Dallas, TX, United States

Part-time

On-site

Job Description:

About Us

Here at Baylor Scott & White Health we promote the well-being of all iniduals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial responsibilities. Passionately cross-trains and works in all assigned areas. Serves as a mentor or trainer for peers.

Essential Functions of the Role

• Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.
• Knows the patient flow processes in each area.
• Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
• Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.
• Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due per financial clearance policies for existing or bad debt accounts.
• Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.
• May be responsible for cashiering duties following established policies and procedures. This could take up most of the incumbent's responsibilities in the department.
• Assists patients to nursing units by providing directions, personal escort, or medical mobility assistance, like wheelchairs. Escalates potential service issues to management when necessary.
• Adhere to compliance for order validation, cash policy, government payor, and patient safety requirements for proper patient identification.
• Conducts formal, documented training and serves as a resource to others.
• Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas/locations as assigned.

Key Success Factors

• 2 years of healthcare or customer service experience or education equivalency required.
• Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
• Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations.
• Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.
• Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
• Excellent data entry, numeric, typing and computer navigational skills.
• Basic computer skills and Microsoft Office.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 2 Years of Experience

Title: Rental Representative - Part-Time

Location: Tucson, AZ, United States

On-site

Part-time

Job Description:

Position Summary:

A Penske Part-Time Rental Representative is perfect for a driven inidual who will thrive in an entrepreneurial environment and must have the desire to improve their skills. You will be actively involved with the sales, administrative, service, and operations teams. This is an excellent Entry Level opportunity to begin an exciting career with the nation's leading transportation company.

Pay: $20.00/hour

Schedule: This is a Part-Time position, generally planned for 20-30 hours per week. Must be able to work Saturdays.

Major Responsibilities:

• Handle inbound and outbound sales process
• Generate new business leads and maintain existing customer relationships
• Manage and oversee large fleet of vehicles
• Match vehicle demand with availability
• Coordinate all aspects of customer's accounts
• Ensure complete customer satisfaction in a fast-paced environment.
• Other projects and tasks as assigned by supervisor.

Why is Penske for you?

• We take pride in offering a competitive wage and great benefits.

• This position, at this location, offers premium pay for weekend work of $2.50/hr.

Qualifications:

• At least 6 months of retail sales and/or customer service experience preferred
• High School diploma or equivalent required
• Bilingual, Spanish, preferred
• Ability to make independent decisions, work well in a team environment, customer service skills, organizational skills, and a positive attitude are required.
• Proficiency in the use of a computer, including Microsoft Word, Excel, Outlook and PowerPoint required
• Valid Driver's License required, as is the ability and willingness to drive Penske vehicles, up to and including a 26' box truck
• Regular, predictable, full attendance is an essential function of the job
• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
• Willingness to work the required schedule, work at the specific location required, travel as necessary, accurately complete Penske's employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Sales/Customer Service

Job Family: Customer Experience

Address: 3519 E. 34th St.

Primary Location: US-AZ-Tucson

Employer: Penske Truck Leasing Co., L.P.

Title: Customer Solutions Advisor - Part time - Ultimo

Location: Sydney (Ultimo), NSW 2007, Australia

To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.

Part-time

On-site

Job Description:

At Vodafone, you could say we do 'retail' a little differently. We are about connecting people. The power of community, and the buzz you get from helping people to connect - this is what drives us to do good work.

What you'll be doing

You'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.

If you are someone who naturally finds solutions and thrives on connecting with people, you'll fit right in. You'll be ensuring customers receive the best value and the best advice.

On any given day, you could find yourself:

• In the front row seat to all the latest and greatest devices, accessories and perks including fabulous music events from our partners.
• Providing the best value solutions for our customers to fit their lifestyle.
• Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app, to easily help themselves at home.

Not a tech expert? Don't worry. We will support you with all the training to level up your knowledge on our dynamic and ever evolving industry.

Sounds good right?

Who are we looking for?

You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology-someone who is keen to learn (and keep learning) about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products, will make you the perfect fit with our team.

Join us and choose a minimum of 15.25 hours to be worked over a minimum of 3 shifts. We service our customers 7 days a week so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.

What can we offer?

With us, you'll enjoy flexibility, friendly teammates, and great rewards.

• Never pay a phone bill again - We've got you covered with a SIM plan with unlimited calls, texts and data.
• We care about wellbeing and have lots of great ways to support you. A range of different leave benefits which includes volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
• In-depth training on all the latest tech as well as on topics like leadership and coaching.
• Exciting opportunities to further your career into a leadership role or a head office position through our widely popular 'Future you' Intern and Work Experience programs.

Don't meet every single requirement? We're ok with that. At Vodafone we recognise that what may make you different, makes the difference!

If you are excited about this role, but your experience doesn't align perfectly, we encourage you to apply now regardless.

We believe in the power of people and collaboration. Let's be bolder and better, together! So go on; Make your Move to Vodafone.

What's next?

Our recruitment process is simple: submit your CV and you'll be invited to complete a 15-min assessment to find out more about you. If there is a connection, then you'll speak to our friendly Talent Acquisition team on a quick phone chat, and then come in for an in-store interview with the Store Manager. This will also be your chance to meet the team and find out more about working with us.

Bilingual Customer Service Representative

Location: Wichita, KS, United States

No Remote Work

Part-time/Intermittent Location

Capability Area: Call Center

JOB DESCRIPTION:

Buscamos entrevistadores bilingues para una encuesta en la comunidad Latino/a/e. Ayude que la comunidad Latino/a/e sea representada.

This position requires an inidual who is Spanish-language proficient at a conversational level. Iniduals who are not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting.

NORC is seeking iniduals to work as Customer Service Representatives, internally known as Telephone Interviewers. In this role, you will conduct interviews over the phone with no sales pressure or quotas. Your work will directly contribute to understanding pressing issues such as:

• the cost and access to healthcare,
• the impact of higher education on the labor force,
• and many other topics that inform social policy.

This position is strictly on-site at the NORC call center. Employees are required to report to the office daily.

IDEAL CANDIDATE:

The ideal candidate for this role:

• has good communication skills and basic computer knowledge,
• enjoys speaking with people from erse backgrounds and professions,
• is looking for a flexible part-time working schedule, and
• is available to work evening hours, weeknights and weekends.

RESPONSIBILITIES:

• Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive.
• Administer survey using a pre-written script.
• Record survey answers verbatim.
• Maintain neutral and objective communication with respondents.

REQUIRED SKILLS:

• Must be able to read, speak, and write fluently in English and Spanish.
• Ability to talk on the phone within close proximity of others in a large and potentially loud call center.
• Knowledge of Windows, such as sending email or opening and using a web browser to search for information.
• Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously.
• At least 18 years of age.
• Legally authorized to work in the United States.

SALARY AND BENEFITS:

The pay for this position will be $18.25 per hour, which is based on geographic location.

This position is classified as intermittent. Intermittent staff are eligible for the following benefits:

• 403(b) Retirement Plan
• Paid sick leave
• Paid holidays
• Paid orientation and training
• Free counseling and referrals through NORC's Employee Assistance Program (EAP)
• Discount programs - like travel and electronics

NORC's Approach to Equity and Transparency

Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).

WHO WE ARE:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.

EEO STATEMENT:

NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.

Human Resources Coordinator-Part Time

Location:  United States, Dalton (GA)

No Remote Work

Part time

Job Description:

Will be responsible for ensuring smooth and efficient processes to support the Human Resources, Ops functions including process implementation, gathering, and analyzing data, record keeping, file maintenance, planning events, answering employee questions, and providing support to other business leaders as needed.

Duties & Responsibilities:

• Provide general HR support including assisting with new hire processes, verifying I-9's, assisting with new hire orientation, writing job descriptions, creating and updating employee personnel files, assisting in internal HR audits, updating policies, benefits administration, maintaining IT directory information, maintaining organizational charts, etc.

• Provide administrative support to HR, Safety, Operations and Sales leadership teams as needed.

• Manage data from HRIS systems to provide the functional metrics including running reports and analyzing data (turnover, promotions, pay changes, etc.).

• Support leadership team in project management efforts as needed.

• Help lead Employee Engagement Committee and plan and execute corresponding events within budget. Assist with other events throughout the year.

• Manage all duties related to the termination of employees, including requesting that the employee accounts are closed with IT and HR, collecting IT equipment, etc.

• Assist in the recruiting process including scheduling phone screens and interviews, coordinating travel, onsite new hire orientation and coordinating candidate logistics for hourly positions.

• Temp Agency Invoice Management and supply ordering as needed.

• Other duties as assigned.

Qualifications:

• Bachelor's degree preferred, or 1-3 years HR or executive support or equivalent combination of education and experience.

• Intermediate proficiency in MS Office Suite (including Word, Excel and Power Point), Internet browsers and Email Software.

• Prior experience working in HRIS strongly preferred.

• Ability to maintain strict confidentiality of sensitive information.

• Exceptional attention to detail; complete accuracy, and strong analytical skills.

• Great customer service skills.

• Collaborate well with a team as well as work independently.

• Communicate effectively both in written and oral communications.

• Ability to juggle multiple tasks and adjust to changing schedules and priorities.

• Exhibit initiative, responsibility, flexibility, and leadership.

• Ability to interact professionally and diplomatically with all levels of employees and management.

• Effectively execute duties with minimum direction.

• Capable of training and providing instruction in both written and verbal format.

• Basic knowledge of Federal and state labor laws preferred.

What We Offer

• A commitment that Safety is #1

• Competitive benefits, pay, and retirement plan options!

• Career growth, stability, and flexible work arrangements.

Responsible Manufacturing - Protecting Our Planet for the Future

• We utilize renewable energy and a closed loop recycled water process.

• We are committed to reducing greenhouse emissions and water consumption.

• We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are:

With a history of more than 140 years, Tarkett is a worldwide leader in innovative and sustainable flooring and sport surface solutions, generating turnover of €3.3 billion in 2025. The Group has close to 12,000 employees, 25 R&D centers, 8 recycling centers and 33 production sites. Tarkett creates and manufactures solutions for hospitals, schools, housing, hotels, offices, stores and sports fields, serving customers in over 100 countries. To build "The Way to Better Floors," the Group is committed to circular economy and sustainability, in line with its Tarkett Human‐Conscious Design approach.

www.tarkett-group.com

Tarkett is an equal opportunity employer. We value ersity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.

Title: Patient Access Representative- Emergency Department

Location: Syracuse, NY,  United States

No Remote Work

Part time

Shift: Night Shift

Description:

POSITION SUMMARY:

The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk registration, bedside registration, pre-registration and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Patient Access will ensure that accounts are financially secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.

Job Responsibilities:

• Admitting/Checking patients on both Emergency and Comprehensive Psychiatric ED boards (CPEP)

• Ensuring proper documentation with charts/patient (bracelet and labels)

• Staying updated on workflows for designated task

• Follow patient identification protocols

• Appropriately documenting in charts

• Closing out cash drawers

• Maintaining appropriate cash in petty cash drawer

• Scheduling walk-in imaging, TDAP, Bilirubin (newborn test) appointments

• Floorwork Registration

• Floating to with other Patient Access locations (cross training)

• Maintaining Healthstreams courses

• Maintaining all insurance sign ons are updated

• Stay up to date on emails and Teams post, policy and procedures

• Standouts

• Point of service Cash collections (estimates, co-pays, past due balances)

• Direct Admits/Transfers

• Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed)

• Maintain assigned WQs

• Knowledge on EPIC (maintaining updated knowledge)

• Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)

• Assessing equipment is working properly (ex: Scanner, CC machine, Palm Scanner, and camera) and doing monthly audits on credit card machines.

• Maintain 90% on monthly Audit score

• Attend mandatory Spring and Autumn Training

Additional responsibilities:

• Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.

• Adheres to established network policy and procedures related to job functions.

• Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.

• Demonstrates accuracy when performing the primary job function.

• Abides by established Personnel Policies and Procedures.

• Has knowledge of HIPAA rules and regulations and abides by the same.

• Professional and Staff Development:

• Participates and or assists with the orientation of new or existing staff.

• Participates in Staff and Employee meetings/Huddles

• Participates in voluntary and required in-service and education programs.

• Participates in Performance Improvement by identifying areas needing

improvement.

• Obtain HFMA certification within a year of hire date.

Displays Commitment to the Hospital Mission:

• Observes customer service standards.
• Demonstrates excellent communication skills.
• Understands/applies a team concept.
• Adheres to hospital confidentiality statement.
• Demonstrates a knowledge and understanding of National Patient Safety Goals.

EDUCATION and TRAINING:

• Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.

• Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience.

• Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS, OR OTHER REQUIREMENTS:

• Proficient in the Patient Access Template within EPIC

• Complete CPI (Crisis Prevention Intervention) Training

• Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements.

• Competent in basic computer skills

• Participatory management, team building, motivational, and administrative skills are welcomed but not required.

• Critical thinking

Mission Statement:

We, St Joseph's Health, and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

WORK ENVIRONMENT AND HAZARDS:

Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).

PHYSICAL DEMANDS:

Sedentary work: standing, walking and sitting for prolonged periods of time.

Pay Range: $17.85-25.90

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Title: Director of Sales

Location: Remote, USA - Ideally Texas due to client locations

About Quvia:

Quvia is building the digital fabric between edge and cloud. Our platform uses AI and machine learning to orchestrate connectivity across satellite, terrestrial, and hybrid networks so customers can move and manage data in the world's most network-constrained environments. 

We partner with global leaders in aviation, maritime, energy and other industries where connectivitiy is variable and complex, and digital services depend on reliable data movement. As companies deploy AI, automation and data-driven systems at the edge, Quvia provides the platform needed to unlock the full potential of their data and build value above the network.

Quvia is a fast growing, Series A company backed by Colombia Capital ($5B+ in fund commitments. It is headquartered in the greater Miami are with offices in the UK and India. 

Learn more at www.quvia.ai and www.linkedin.com/company/quvia. 

Why Quvia?

• Founded in 2019, Quvia is a fast-growing, Series A tech startup passionate about making connectivity and digital experiences better for everyone, everywhere.
• Our industry-first solutions are already addressing major challenges for companies in the energy, shipping, aviation and cruise industries – and we're just getting started.
• Quvia is headquartered in the greater Miami region, with offices in the UK and India, and remote teams around the world.
• As an early-stage company, all Quvia employees have the opportunity to make a significant impact on our growth trajectory, and the future of the industries we serve.
• Quvia is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.

About the Role

Are you excited about the intersection of technology and customer success? Do you have experience working with satellite and remote connectivity and helping companies deliver operational critical applications? Do you have an understanding of legacy SD-WAN solutions within the energy, satellite communications or IP networking industries? Do you have an interest in the next generation of connectivity technologies? Come work with us to help accelerate the future of connectivity and digital experiences in our Energy vertical.

Quvia is seeking a Director of Sales to serve as a trusted technical advisor to our Energy customers, who are focused on elevating connectivity and digital experiences for clients within the Energy sector. As the Director of Sales for the Energy vertical, you’ll be the critical bridge between our customers and commercial teams, working to educate and drive the successful implementation of Quvia’s products, which include advanced analytics and AI-powered network management solutions. Your role is pivotal in ensuring our customers' needs are not only met, but exceeded, through expert technical guidance, proactive problem solving, and unwavering dedication to their success.

The ideal candidate will possess a strong technical background along with excellent communication skills to drive engagement, ensure successful onboarding, and support long-term customer success. The successful candidate will be required to travel periodically, and it therefore essential that applicants hold a U.S. passport.

What You'll Do

• Collaborate with the Quvia Support team to manage and resolve escalations, serving as a key liaison between Quvia, the customer, and service providers to ensure timely and effective issue resolution
• Partner with the Quvia Product team to review and address customer feedback, feature requests, and product recommendations.
• Fulfill ad hoc operational reporting requests that fall outside the scope of the existing support team.
• Collaborate directly with customers' operational and revenue teams to resolve non-standard issues related to the Quvia Platform.
• Serve as the transition point from the Go-to-Market (GTM) team to Project Management for all contracted services, proof of concepts (POCs), and other ad hoc initiatives.
• Maintain regular engagement with customers to ensure satisfaction and strengthen long-term relationships.

What You'll Need

• Solid understanding of networking and VSAT technologies to grasp the full scope of the Quvia solution, why it is different and how it transforms the QoE across satellite, LTE and hybird communications networks used by our existing and target customers.
• Proven experience in selling, delivering, or supporting managed communications or  software solutions within the Energy sector or similar.
• Ability to participate in early-stage technical discussions around solution design and implementation, as well as the ability to support discussions to C-Level Executive teams .
• Prior experience working in a sales-led or operational role within a satellite communications service provider environment.

What We'll Offer

• Competitive Salary
• Performance Bonus
• Competitive health benefits
• Flexible Paid Time Off policy
• Pension
• Stock options

Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company.  In case of doubt, please contact us directly at [email protected]

Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.

Curative Specialist, Title Insurance

Location: US Work From Home Remote

Essent Group Ltd. (NYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company, we bring strong private capital and a commitment to risk management to the mortgage insurance industry.

Title: Curative Specialist, Title Insurance

Job Description

The Curative Specialist is responsible for clearing title commitments in accordance with state requirements and client instructions. Analyzes daily reports and data/process information in the system to ensure assigned files are reviewed, cleared, and the client is updated in a timely manner consistent with company established standards for service and quality.

As a dynamic and resourceful professional, we will rely on you to perform the following duties:

• Work daily assigned Work in Progress reports/dashboard to ensure files are reviewed, cleared and client updated in a timely manner consistent with established standards for service and quality. Must be able to multi-task and work many files concurrently.
• Enter data and process information consistent with company standards for service and quality. Enter all information in the system notes regarding every task completed or update on file.
• Review public records and examine title to determine legal condition of the property in accordance with state requirements and client requirements and will examine copies of records, such as deeds, mortgages, liens, judgments, plat, and map books to determine ownership
• Determine the impact of any recorded instrument in the chain of title.
• Identify and solve any title curative issues required such as any senior interest, liens, judgments, tax issues, etc.
• Meets client specific deadlines and specific time frames.
• Utilize customer service skills in all communications with the client. Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner.
• Communicate effectively with people inside the organization, supervisors/managers, and peers.
• Perform other duties as assigned by management.

Minimum Education & Experience Requirements:

• Associate’s degree preferred in related field or equivalent work experience required.
• 1+ years of industry experience.
• High level of demonstrated customer service, and time management skills.
• Working knowledge of Microsoft Office applications.
• RamQuest Closing operations system knowledge preferred but not required.
• Ability to read and interpret documents such as underwriting guideline matrix, lender’s instructions, trust agreements, purchase contracts.
• Ability to write routine reports and correspondence.
• Ability to work under pressure, prioritize, and multitask in a fast-paced environment. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits. We work to maintain a positive environment for our employees, where people can learn and grow with the company. Essent is an Equal Opportunity Employer.

Title: Technical Service Specialist

Location: Jacksonville, Florida

Remote

Department: Service

Employment Type: Permanent

Job Description:

Technical Service Specialist

We’re hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle “Technology for Life”.

This position is remote (not reporting to a Draeger facility)- in the field servicing clientele on site in a given radius. You must live within 30 miles of Jacksonville, Florida.  

Draeger values their employees with a flexible workforce, competitive total rewards including a comprehensive benefits package, generous paid time off program and more..  If you want to be part of an exciting team with strong leadership support, come join our team!

We are seeking an experienced technician who provides direct technical field service support for medical equipment at the customer site including installation, maintenance, repair and technical support.  

• The company provides a vehicle for this role with personal use allowed.
• Schedule and perform routine periodic manufacturer’s certification on medical equipment at customer locations in accordance with service contract and company procedures and standards.
• Evaluate, diagnose and repair malfunctioning equipment in response to service calls.
• Be "on-call" outside of normal working hours to provide emergency service. May provide service via telephone communication.
• Install new equipment. Provide technical support for upgrades and other special service programs to support field service activities.
• Promote customer satisfaction through proactive, professional communication with the Customer.
• Use company supplied laptop to access service dispatch and customer information; document service work performance; extract equipment documentation and diagnostic information; place inventory and parts orders, and perform other electronic data communications and transfers as may be directed or required to effectively perform their job responsibilities.
• Manage dispatches and time effectively and efficiently to drive high impact services to Draeger customers.
• Support service sales function as needed, i.e. assist with service program communications, communicate and assist with development of legitimate service program leads, etc.
• Provide information and feedback to Technical Support and Factory for problem identification and resolution.
• Performs other duties as needed and assigned.

Your Qualifications

Education:

• Associate's Degree in Electronics, Biomedical Engineering or related discipline or equivalent combination of education & experience.

Qualifications

• Minimum of 2 years of experience in a technical service capacity requiring electronics/biomedical training
• Minimum of 1 year of customer or field service experience required. Strong customer communication skills are necessary for daily customer interaction.
• Previous field service experience preferred.
• Previous computer networking experience preferred.
• A newly hired inidual may be classified as a Technical Service Specialist provided that they have a minimum of four years biomedical or field service experience with medical devices and meet the “Special Training or Competence” criteria below.
• Must have good communication skills and be able to effectively articulate and communicate company and product information to external and internal customers.
• Must be able to read and understand schematics and other diagrams provided for use in repairing, troubleshooting and maintaining Draeger equipment and comprehend technical problems presented and render an effective solution.
• Must be proficient in the use of PC applications including MS office suite, and able to use or learn other applications as business dictates.
• Demonstrates aptitude for learning new technologies.
• Must have a valid drivers’ license and acceptable driving record.
• Must be able to travel within territory and willing to travel outside of territory when needed.
• Possesses & maintains expert level support for all modalities for which training has been provided.
• Demonstrates initiative and is results-oriented.

#LI-Remote

Dräger Benefits

At Draeger, Technology for Life means supporting our people in every aspect of their lives. We offer a competitive benefits package that may include:

• Medical, dental, and vision insurance
• Life, short- and long-term disability coverage
• 401(k) with company match
• Over 4 weeks of paid time off, plus holidays and parental leave
• Flexible spending accounts and employee assistance program

Select locations also offer free parking, an on-site gym, cafeteria, and game room.

Talk to your Draeger recruiter to learn more!

Who we are

We’re hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle “Technology for Life”.

Draeger has several sites located across North America as well as field-based sales and service positions. Our North America headquarters is located in Telford, PA just north of Philadelphia. We also have US sites in Andover, MA, and Houston, TX. Our Canada site is located in Mississauga, Ontario.

Draeger is an Equal Opportunity Employer.

Title: Remote Licensed Customer Service Representative

Location: United States of America

Job Description:

Job Overview 

Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs!

As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.

Please note: A distraction-free and quiet workspace is essential during training and work hours. Furry friends and household commotion should take a back seat.  

Why You Should Join Us

• $15-18/H
• Enjoy 100% paid professional training at $15/H
• Comprehensive benefits including medical, dental, and vision
• Wellness Benefits, including our Employee Assistance Program
• 401 (k) with company matching
• Paid Time Off
• Employee Discounts
• Career Growth, 93% of managers promoted within!
• Extra earnings through bonus programs and referrals

What We’re Looking For

• Must be at least 18 years old. 
• High school diploma or GED equivalent required. 
• 1-2 years of relevant work experience. 
• Must have open availability during operating hours.

Key Skills

• Ability to navigate system tools to search for answers & information 
• Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion
• Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance
• Able to complete collegiate-level coursework to prepare for the state exam.
• Strong organizational skills

Home Setup Requirements

• Provided Equipment: Foundever will ship necessary equipment, including a headset after you pass your state exam. 
• Internet Requirements: A hardwired high speed internet connection  
• Work Environment: A quiet, distraction-free space is essential; webcam video presence will be required during training and production. Can not be a primary care provider during hours of operation.
• Device Requirements: You'll need to use your own computer or tablet (excluding Kindle Fire Tablets). Cell phones are not permitted for college of insurance training.

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. 

Military Partners 

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. 

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Title: Administrative Support - Health Services

New Brunswick

Can work Remote

Insurance

Experienced

Full-time

$51,929.26 - $59,136.46 / year

Competition Number: 10051

Job Description:

Work Remotely Anywhere in the Province of New Brunswick 

WorkSafeNB is seeking to fill an approximately 6-month casual full-time assignment of Administrative Support – Health Services. Reporting to the Manager, Business Operations, the Administrative Support – Health Services coordinates prescription requests across New Brunswick, acting as a liaison between clients, pharmacies, and Nurse Consultants. They gather medication details, process special authorizations, and issue drug rejection letters, ensuring compliance with policies and Nurse Consultant guidance. 

Administrative Support – Health Services oversee Independent Medical Examination (IME) referrals, managing provider allocations and ensuring compliance with procurement guidelines. They handle client communications, assist with Long-Term Disability (LTD) questionnaires, process Age 65 notifications, and follow up on medical information requests from healthcare providers. The role also involves coordinating travel for medical appointments, booking transportation and accommodations, and submitting travel advance requests. Through efficient communication and administrative support, they help case managers and teams deliver exceptional client service. 

Salary And Hours Of Work:

• Hours of work are those required to perform the assigned tasks but shall not be less than 35 hours per week, 7 hours per day. Monday to Friday between 8:00-5:00 PM.
• The hourly rate for this position is $28.53 to $32.49. CUPE 1866 employees receive Step 1 of the pay band for the position appointment.

Responsibilities

• Handle incoming and outgoing calls to assist clients, service providers, pharmacies, co-workers, and case managers with administrative and medical-related requests. Gather client information for medications and medical reports to ensure accurate and up-to-date file management.
• Prepare and send drug rejection letters on behalf of the claim owner, ensuring all relevant policies, legislation, and supporting rationale provided by a Nurse Consultant are included. Act as the primary liaison between clients, pharmacies, service providers, and Nurse Consultants, ensuring clear and timely communication regarding prescription requests, drug authorizations, rejections, and medical information updates.
• Oversee and track the Independent Medical Examination (IME) referral process, including handling service provider invitations, tracking awards, and ensuring accurate document uploads. Maintain detailed records in a complex Excel spreadsheet while serving as the liaison between case managers, clients, and service providers.
• Engage with a roster of potential service providers and allocate referrals in accordance with procurement processes and the master service agreement. Administer and monitor the two-stage competitive process for fairly awarding IME referrals, ensuring compliance with procurement guidelines and selection criteria.
• Assist clients with completing LTD questionnaires and respond to their inquiries. Send Age 65 letters three months before benefits cease, reviewing prescription lists to determine if funding requests should be forwarded to Nurse Consultants. Conduct SF-36 and QPD questionnaires verbally with clients and submit them for review to assess medication funding eligibility.
• Responsible for sending medical information requests to Service Providers (e.g., Physicians, Hospitals, Chiropractors, Physiotherapists) and following up to ensure timely receipt of the required documentation.
• Arrange travel logistics for clients attending medical appointments, including hotel reservations, taxi services, flights, and ferry arrangements. Communicate with clients and service providers to finalize plans and submit travel advance requests to the Benefits Payments Department. Ensure case managers and clients receive timely updates on travel arrangements.
• Other duties may be assigned as needed or based on operational requirements​​​​​​​

Qualifications

• A one (1) year post-secondary diploma or certificate in medical health services, office administration, business, health services or a related field. 
• Minimum of one (1) year of experience in a clerical, administrative, or customer service role, preferably within healthcare, insurance, or a workers' compensation environment. Proven experience delivering client-focused support, including clear communication, problem-solving, and coordination with pharmacies, healthcare providers, or insurance representatives for prescription requests and special authorizations. Familiarity with claims processing, case management support, workforce re-entry, and pensions or long-term disability (LTD) programs, including knowledge of relevant policies, procedures, and applicable legislation. 
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams), SharePoint, Adobe Acrobat Pro, Case Management systems, and the Automated Benefits Claims Center (ABCC) to support documentation, communication, and workflow coordination.
• Knowledgeable in Claims Management processes, including Workforce Re-entry, Pensions, and Long-Term Disability, with a strong understanding of related systems, policies, and applicable legislation. 
• Familiar with medication approvals, special authorizations, and collaboration with pharmacies and healthcare providers.
• Understanding of Independent Medical Examination (IME) referral processes, compliance standards, and accurate record-keeping protocols.

An equivalent combination of greater education, combined with less work experience may be considered.

Competencies:

• Adaptability
• Ensuring Accountability
• Teamwork and Collaboration
• Client-focused Service
• Information Gathering and Processing
• Digital Literacy
• Resilience 
• Information Management
• Problem Solving
• Analytical Thinking

Written and spoken English and French is required. 

Your primary workspace will be from your in-home office, with the occasional expectation of in person meetings, for that reason, working from outside the province or country is not permissible.

We thank all those who apply however only those selected for further consideration will be contacted.

For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca.

About Us

The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace ersity, inclusion and belonging. These ACTions shape us.

Title: Value Engineer

Location: United States

Job Description:

Location: Remote

Job Description

The Value Engineer plays a critical role at the intersection of sales, product, and customer success, helping customers understand, quantify, and realize the measurable business value of our solutions. This role partners closely with account teams and executive stakeholders to translate business challenges into compelling value cases, ROI models, and strategic recommendations that accelerate deal cycles and deepen customer adoption.

Key Responsibilities

 Pre‑Sales Value Strategy:

• Partner with sales teams to uncover customer pain points, strategic initiatives, and success metrics.
• Lead discovery sessions with customer executives to understand business processes, KPI gaps, and financial drivers.
• Build tailored business cases, including ROI models, TCO analysis, and financial impact scenarios.
• Present value insights to senior stakeholders in a compelling and consultative way.

Deal Acceleration & Execution:

• Align solution capabilities to measurable business outcomes tied to customer priorities.
• Collaborate with product experts and solution consultants to map value drivers to product features.
• Support competitive positioning by quantifying differentiators and financial benefits.
• Provide thought leadership during key engagements, executive briefings, and value workshops.

Post‑Sale Value Realization:

• Partner with Customer Success to track actual customer outcomes against proposed value models.
• Build value realization reports for QBRs, renewals, and expansion opportunities.
• Identify patterns across accounts to refine value frameworks and help drive product roadmap insights.

 Tools, Research & Enablement:

• Maintain and evolve ROI calculators, industry benchmarks, and value frameworks.
• Train sales and customer-facing teams on value-selling methodologies.
• Conduct market and industry research to inform benchmarking and persona‑specific value narratives.

Required Qualifications

• 7+ years in value engineering, management consulting, financial analysis, solution consulting, or a related strategic role.
• Strong analytical and financial modeling skills (ROI, TCO, KPI modeling).
• Exceptional communication skills, including executive‑level storytelling and presentation.
• Ability to translate complex technical capabilities into business outcomes.
• Experience engaging with C‑suite stakeholders in enterprise environments.
• Comfort working cross‑functionally in a fast-paced SaaS or technology environment.]

At Sapiens, we are dedicated to building a erse, equitable, and inclusive work environment. We believe that erse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every inidual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.

Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Triage Consultant

Location: Remote, US

Full-time

Clerical

Job Description:

Salary Range: $37,918.00 To $52,083.00 Annually

Pearl Interactive Network is seeking to hire Remote Triage Consultants.

The Triage Consultant I (TC I) is responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. The TC I demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. The TC will maintain the highest degree of sensitivity, compassion, and respect for service members and their families.

Pearl offers a Competitive Compensation and Benefits package to include:

• Medical, Dental, Vision, and Life Insurance
• Paid time off, Paid holidays
• 401K eligibility
• Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.
• Overtime incentive pay is provided for this role when the client requests assistance at specific intervals. If working outside of your scheduled shift during the intervals requested, even without going over 40 hours of worked time in a week, you will be awarded this incentive pay.

Operating Hours: 10 AM - 11:30 PM EST Sun-Sat, Various Shifts Available, these are the current shifts

Preferred Locations:  NC, CO, VA, TX, AL, MS, GA, WI, LA, TN, AZ 

Technical Equipment and Remote Office Requirements:

• Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. Test your network at speed.cloudflare.com to verify before you apply.
• Ethernet cable access. Wi-Fi-only connectivity is prohibited.
• Private and secure workspace within your home. Away from noise and distractions.
• Computer equipment, monitor, and headset provided.

Technical Skill Proficiency Requirements:

• Multitask Efficiently: Seamlessly switch between multiple screens or applications to access relevant information quickly.
• Attention to Detail: Carefully review and cross-reference data from different sources to ensure accuracy and consistency.
• Technical Proficiency: Use various software tools, databases, and systems without difficulty, ensuring smooth operation and minimal downtime. 
• Information Synthesis: Collect, interpret, and integrate data from multiple sources to make informed decisions or provide accurate responses.
• Time Management: Prioritize tasks effectively to manage time spent on different screens and data sets, ensuring productivity and meeting deadlines.

Essential Duties and Responsibilities:

• Conduct comprehensive professional assessments of users’ needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services.
• Meet requirements for and act as a mentor to new and less experienced triage consultants.
• Ensure all calls are handled according to contractual service standards.
• Act as a clinical Point of Contact (POC) for the supervisors when indicated by business needs.
• Educate participants on specialty program offerings, promote services, and demonstrate knowledge of military culture.
• Assess the needs of the caller to ensure first-call resolution of all presented needs.
• Demonstrate outstanding customer service.
• De-escalate callers, navigate resources, resolve complex concerns, and assess and take action in crisis situations.
• Identify high-risk cases and respond as indicated under the direction of the supervisor and in accordance with established protocols.
• Perform call follow-up and reporting as assigned.
• Document all cases in the Case Management System (CMS).
• Demonstrate better than average understanding of military culture and address service members by their rank, thank service member and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions.
• Follow established protocols and complete all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained.

Education and/or Work Experience Requirements:

• Master’s degree in Social Work, Marriage and Family Therapy, Counseling, or other human services fields required
• Minimum 1-year related post-graduate work experience
• Contact/call center experience preferred due to high call volume.
• Must be a U.S. Citizen
• This position requires the ability to obtain and maintain a federal Public Trust background investigation, which includes criminal history, employment, education, and credit checks.
• Experience in counseling, social work, and mental health services. Behavioral health experience preferred
• Knowledge of mandated procedures for child or elder abuse situations
• Familiarity in core service areas of child development, parenting, adoption, education, and service for older adults
• Military spouse or family member experience in a military community is highly desirable
• Ability to type 50 wpm
• Strong MS Office skills (Word, Excel, PowerPoint)
• Comply with all HIPAA Compliance regulations

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.

Background Investigation or DoD Clearance, Suitability

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Customer Success Associate

Location: Remote USA (ideally West Coast)

Department - Success

Employment Type - Full-Time

Minimum Experience - Mid-level

Department: Success

Job Description:

About us

Shorthand exists to empower creative teams to produce and publish beautiful, transformative content radically faster. We’ve begun our journey by creating an easy-to-use platform for one of the most creatively and technically demanding use cases on the web — immersive feature stories — and we’re proud to count many of the world’s best known and most discerning publishers, brands, not-for-profits, and universities as loyal customers.

Shorthand is a growing, investor-backed company with customers on every continent (except Antarctica!), and there’s never been a more exciting time to join our band of geeks with art and heart.

We’re looking for a driven Customer Success Associate based in the USA (ideally West Coast) that gains deep satisfaction from helping customers reach their goals. This is a fantastic opportunity to join an ambitious but down-to-earth team that is making an outsized positive impact in the digital publishing space.

What you’ll be doing

As a member of the Customer Success team, you’ll work closely with your colleagues in Customer Success, Sales, Technical Support, Growth & Marketing, and Engineering. You’ll guide our customers through best practices in the Shorthand platform, ensuring they achieve their publishing goals. You’ll also assist with resources and support for all user groups. 

In this role, you’ll:

• Drive customer success by ensuring clients achieve their business outcomes through effective Shorthand adoption while serving as a trusted strategic advisor.
• Become an expert in using Shorthand.
• Establish and revise goals each customer is aiming to achieve with Shorthand, and track progress towards those goals.
• Be the go-to person for customer accounts assigned to you, and develop deep relationships with key personnel in your growth accounts.
• Educate customers on how to use the platform and quickly help them to understand the value proposition of Shorthand for their business.
• Lead co-creation sessions and provide specific story feedback to customers.
• Guide and advise all customers as required.
• Provide an outstanding customer experience at all times.
• Provide feedback on customers, customer experience, performance and outcomes when requested.
• Quickly and efficiently answer customer questions, resolve issues or escalate them to the correct person via relevant customer communication platforms daily.
• Triage customer communication to the correct person/team when required.
• Handle basic account admin for customers and ensure all customer data is up-to-date.
• Run webinars and demos, and record/edit short tutorial videos.
• Assist with creating or maintaining training materials and resources, guided by your direct customer interaction and experience.
• Identify and escalate customer growth opportunities to Sales.
• Collaborate daily with colleagues in Customer Success, Sales, Growth & Marketing, Engineering, Technical Support and Finance.
• Report bugs and potential platform improvements.
• Use relevant tools for daily customer interactions, light data analysis and administrative duties (including but not limited to Front, Elevio, Pipedrive, Chargebee, Notion, Linear, Shorthand Community).

What we’re looking for

The successful candidate will have:

• Minimum of 1+ years of experience in a customer-facing role.

• Strong communication skills, both written and verbal.

• An eye for or experience in design.

• Experience in web design or publishing (CMS or website management). 

• HTML, CSS and/or Javascript experience.

• Experience with web analytics and SEO

• Experience in a small business, startup or B2B SaaS environment. 

• Very high achievement in your chosen field as demonstrated by outstanding performance in a previous role or academic results.

• A strong preference for remote work.

The following are desired but not essential: 

• Experience in journalism, communications, or closely related field.
• Remote work experience.

You’ll be a great fit for our team if:

• You love storytelling, especially visual storytelling.
• You are whip smart, as demonstrated by career achievements and/or school/university results.
• You are curious and willing to learn.
• You have exceptional attention to detail.
• You’re perceptive in customer conversations — you have a knack for reading between the lines, spotting opportunities to dig deeper and strengthen customer relationships, and turning those insights into added value.
• You are collaborative and know how to work with others to meet shared goals.
• You gain deep satisfaction from helping others reach their goals.
• You are a proactive self-starter, who does not need to be told what to do and will be resourceful in order to find solutions to any challenge.
• You thrive in a fast-paced and demanding environment, and possess a high level of intellectual curiosity.
• You are intrinsically motivated, deriving happiness from a job well done.

Why work for us

We offer:

• Fully remote working and an allowance for a co-working space.
• An allowance for setting up your home office, a laptop, and any peripherals you need to do your job.
• An Employee Option Plan for all team members.
• True autonomy, with freedom to own and grow the role you occupy.
• The opportunity to work in a growing SaaS company that is still small enough that you can make a real impact.
• A Health and Wellness fund to support a healthy lifestyle, as well as access to coaching and counselling services.
• Paid parental leave if you are growing your tribe.
• The base salary range for this position is $70,000 - 90,000 USD. Base salary ranges are determined by multiple factors unique to each candidate, including but not limited to skills, experience and local market benchmarks.

Shorthand’s interview process

We value direct communication here at Shorthand and want to be transparent on how we hire. Our process involves:

1. An initial Zoom screen: You’ll have an informal Zoom meeting with HR or the hiring manager to discuss your background, the role, and what led you to apply.
2. A work task: We’ll ask you to complete a take-home task, similar to the work you’ll be doing in the role, using our software platform. This should take approximately 2-4 hours. This helps you to develop familiarity with our platform ahead of meeting with the hiring panel and helps us to verify that you’d be a great fit for the role.
3. Interviews: You’ll have interviews with the hiring panel over Zoom. You’ll typically get to meet another 2-3 people from Shorthand, including our CEO. 
4. Final checks: The successful candidate will undergo a reference and criminal background check prior to us sending the final employment agreement.

Our workplace is 100% distributed and all interviews are conducted virtually unless otherwise advised. Please let us know of any reasonable accommodations you may need during the interview process.

Title: Malware Research Engineer

Location: Remote (United States)

Job Description:

Here at Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever-changing prevention.

About Malwarebytes Inc.

Malwarebytes began after our founder, Marcin Kleczynski, accidentally infected his parents’ computer while downloading a video game as a teenager. At the time, there was no product that could fully solve the problem, so he set out to build one. That early experience shaped our mission: to create protection that works when people need it most.

Since then, the digital threat landscape has only grown more complex. Attackers are faster, stealthier, and more sophisticated, while traditional solutions often overwhelm people with complicated tools and settings. At Malwarebytes, we believe protection should be both powerful and refreshingly simple because if security feels too hard to use, people will not use it. That is why our aspiration is always to stay one step ahead: cutting through the noise, stopping threats others miss, and delivering peace of mind in an unpredictable digital world. 

Malwarebytes is looking for..

a Malware Researcher who is curious about how malware works and motivated to protect users from emerging cyber threats. In this role, you will analyze new malware samples, create detection rules, and investigate threats affecting our customers. You will collaborate with other researchers, developers, and other teams to improve our protection technologies and stay ahead of the evolving threat landscape.

What You Will Do:

• Process daily threat-feeds, related to newly created malware and write detection rules for various technologies. 
• Investigate and resolve customer related inquiries related to protection, performance, and usability.  
• Conduct research and threat hunting for the latest cyber-web threats affecting our customers. 
• Provide feedback on new projects and syntaxes/tools being developed that involve your daily work and suggest ideas how to handle different threat types. 
• Support content creation efforts incl. threat descriptions, blogs, and presentations.

Skills You'll Need to Have:

• Highly developed sense of integrity and demonstrated passion for excellence with respect to treating and caring for customers. 
• Creative thinking and problem solving, with a positive and motivated approach. 
• Ability to setup and conduct research/analysis in an emulated/virtual environment, such as VMWare or Hyper-V. 
• Ability to research & classify malicious domains and IPs.  
• Experience with and understanding of malware research tools involved in static & dynamic analysis and core aspects of a threat research & response team. 
• Basic understanding and experience using various operating systems, incl. Windows, Linux, Mac, and Android. 
• Ability and passion to stay up to date with the latest malware threats and collaborate with other researchers, coordinators, as well as developers.

Perks & Benefit:

• Comprehensive medical, dental, and vision insurance coverage 
• Employee Referral Bonus Program   
• Wellness programs    
• 401k and employer matching for (US Employees) 
• Comprehensive Time Off policy 
• An opportunity to do something great for yourself and the world! 
• (Benefits and Perks subject to change by country/region)

Legal Language: 

(US Employees Only) 

Applicants have rights under the Federal Employment Laws: 

• Employee Polygraph Protection Act   
• Know Your Rights: Discrimination is Illegal   
• Family and Medical Leave Act (FMLA)

This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations. 

Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination.

Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.

Title: Operations & Engagement Coordinator

Location Nationwide, Ontario (Remote)

Department Canada Plastics Pact

Employment Type Full-Time

Compensation $50,000 - $60,000

Job Description:

Type: Permanent, Full-Time

Location: Canada (Remote, with occasional travel)

Generate Canada is a charitable organization that fosters deep collaboration across sectors, supply-chains, and stakeholder groups to generate innovative and systemic solutions to complex problems at the nexus of the environment, economy and society. Through our Solution Spaces we drive innovation and progress to eliminate plastic waste, grow Canada’s circular economy, advance climate-smart agriculture, increase investment in nature, and accelerate our energy transition.

Join Us in Building a Circular Economy for Plastics

The Canada Plastics Pact (CPP), a Solution Space of Generate Canada, is made up of a erse mix of leading organizations and governments from across Canada’s plastics value chain, who are committed to eliminating plastic waste and pollution, by advancing a circular economy for plastics.

We are one of five solution spaces operated by Generate Canada in partnership with the Smart Prosperity Institute, whose shared vision is of a strong and inclusive economy that thrives within nature’s limits.  More specifically, its mission is to leverage the power of collaboration to generate solutions for a strong and sustainable economy. 

We are also a member of the Global Plastics Pact Network convened by the Ellen MacArthur Foundation (EMF) and the Waste and Resource Action Programme (WRAP); the Canada Plastics Pact is aligned with a shared global vision to eliminate plastic waste and pollution—while tailoring actions and solutions to meet Canada’s unique needs and challenges.

Why Join the Canada Plastics Pact?

• Work at the intersection of sustainable plastics, innovation, and policy.
• Lead purpose-driven communications that help shape national action on plastics.
• Collaborate with forward-thinking organizations committed to environmental impact.
• CPP is imminently launching a major nation-wide engagement campaign to dramatically shift practices toward a circular economy of plastics across all industries. The Senior Manager, Marketing & Communications will play a leading role in development and execution of this campaign.

Role Summary

The Operations & Engagement Coordinator is a key team member responsible for supporting day-to-day operations of CPP, ensuring strong partner engagement and follow up, and enabling the successful execution of organizational priorities and routine activities. This role integrates operations, communications, and partner engagement coordination to enable CPP to consistently deliver high-quality partner experiences, execute strategic priorities, and uphold organizational and operational excellence.

Operations Support

• Maintain CPP databases and platforms, including Customer Relations Management (CRM) and online partner portal
• Support working group, advisory council, and partner meetings, including:
  • Manage CPP’s organizational calendar and scheduling
    • Maintaining meeting calendars and invitees
  • Preparing meeting materials upon request
  • Providing Zoom technical support upon request
  • Capturing meeting minutes and action items upon request
• Maintain the organization, integrity, and completeness of CPP’s digital files and folders.
• Support CPP’s annual impact reporting process, including sending partner communications related to reporting timelines and reminders
• Support preparation, receipt, and management of contracts, invoice requests and payment follow-up (when requested by finance)
• Partner with the Generate Canada operations team to integrate event schedules and workflows, support financial reporting requirements, and streamline activity synchronization with the broader organization

Communications Support

• Assist CPP’s Sr Manager, Marketing & Communications with the execution of CPP’s marketing and communications including posting to social media and Partner portal
• Draft and send email communications to Partners
• Oversee CPP’s organizational email inbox, ensuring organization and timely follow up as required

Partner & Stakeholder Engagement Support

• Support leadership with the development and fostering of positive relationships with iniduals who represent Partner organizations
• Provide timely follow-up to Partner requests and enquiries
• Support onboarding, offboarding, and renewal communications and workflows, ensuring all required steps are tracked and completed
• Maintain excellent records of Partner status and engagement using technology tools (CRM) to ensure accurate and real time reporting on Partner engagement

Projects and Strategic Execution Support

• Support execution of CPP projects and strategic initiatives, when required 
• Support the maintenance of CPP’s project management platforms to enable real-time visibility into organizational workflow
• Support planning and execution of CPP in-person events, including:
  • Engaging vendors and contractors
  • Liaising with event participants
  • Supporting day-of event operations

Qualifications & Skills

• Minimum of 5 years’ experience in a related role.
• Experience working with:
  • Google Workspace
  • Remote meeting tools including Slack and Zoom (or similar)
  • ClickUp (or similar project management tools such as MS Project or Monday.com)
  • Database and spreadsheet tools (Google Sheets, Excel, Airtable)
  • HubSpot (or similar CRM such as Salesforce)
  • Microsoft Office Suite
• Experience working with remote, geographically distributed teams
• Demonstrated ability to work independently, anticipate needs, and execute with minimal supervision
• Excellent written and verbal communication skills
• Experience working with stakeholders across industry, government, non-profit, and academia
• Strong attention to detail and organizational skills
• Demonstrated ability to manage multiple priorities
• Optimistic, proactive attitude

Would be Considered an Additional Asset

• Project coordination or project management experience
• Experience working with various AI platforms to assist with meeting minutes, summaries, etc
• Post-secondary education or certification in business administration or a related area of study
• Experience with WordPress, Zapnito, Canva, and Miro
• Knowledge or experience in sustainability, circular economy, and/or plastics

What To Expect From The Hiring Process:

We respect your time and value transparency. Here’s a general idea of what to expect:

• Intro call with our Human Resources Representative (10-15 minutes)
• Request for work samples
• First Panel Interview (30-60 minutes)
• Candidate Exercise/ Assessment Task
• Second Panel Interview (45-60 minutes)
• Peer Panel (15-30 minutes)
• Offer & Onboarding

Please note: this is subject to change at any point in the recruitment process based on the needs of the business. All interviewed applicants will be notified of the outcome within 45 days of their final interview.

Equal Opportunity Statement

Generate Canada values equitable opportunities, sustainable solutions, and collaborative and inclusive processes. Generate Canada recognizes and accepts differences in cultural, religious, and political processes and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

At Generate Canada we’re committed to providing reasonable adjustments throughout our recruitment process and will do our best to support you. If you require any adjustments or accommodations during the interview process, please let us know when we reach out to schedule your interview.

AI Disclosure Statement

At Generate Canada, we are committed to a transparent and human-centered recruitment process. We want to assure all candidates that we do not utilize artificial intelligence (AI) tools for candidate screening or selection, at this time. All applications are reviewed and assessed by a human.

Title: Sr. Corporate Travel Consultant, Virtual

Location: Virtual Employee, Remote, Remote, US

Full Time Clerical

Requisition ID: 1277

Salary Range:$26.45 To $28.85 Hourly

Job Description:

This position reports to: Manager Operations, Corporate Travel

Overview: At Atlas Travel & Technology Group, our purpose is to Stand-Up, Stand-Out. To do something every day that makes the next day better for all. We value creativity to build new paths forward, collaborate respectfully, have the drive to get up and do it, open ourselves to grow, do what we say, love what we do, and have fun along the way. This is who we are, our culture. 

Senior Corporate Travel Consultants provide travel services for our established corporate accounts. Senior Corporate Travel Consultants must have a working knowledge of the company’s technologies that are associated with corporate travel such as but not limited to GDS (Sabre preferred), online booking tools and travel booking software. 

Shift Schedule: Monday - Friday 11:30AM - 8:00PM ET

Responsibilities and Duties:  

• Efficiently and accurately process air, car, limo and rail for both domestic and international travel itineraries, group bookings, and all other travel needs
• Working knowledge and usage of all company supported tools and resources that relate to corporate travel bookings such as but not limited to: GDS; Booking Builder; Groundspan; internal and external rate desks; GDSX; Cirium; omnichannel communication system and online booking tools.
• Adhere to company policies as well as account specific travel policies
• Maintain confidentiality and comply to security and PCI policies
• Interpret fare quotes to include all resources including GDS, internet and consolidators
• Promote account specific and/or company preferred vendors 
• Keep current of industry knowledge to include industry and vendor updates, changes and new products
• Understand and maintain established contractual service level agreement goals related to but not limited to response time and quality of work; consistent usage of quality control product; proper usage of profile information
• Maintain benchmark of 250 transactions per month
• Meet annual training requirement hours
• Always provide above and beyond customer service and document value adds
• Always maintain professionalism with clients and co-workers
• Requires a minimal amount of travel

Skills/Qualifications: 

To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. 

• Able to work effectively as part of a team
• GDS skills (Sabre preferred)
• Strong communication and customer skills
• Above average geography skills and resources
• Working knowledge of Outlook, Excel and Word
• Problem solving, critical thinking skills
• Must be detailed oriented, great with organization and great follow through 
• Customer service experience

Core Competencies: 

Core Competencies identify behaviors and skills all employees are expected to demonstrate to carry out the mission and goals of the company

• Initiative and Creativity
• Judgement
• Cooperation / Teamwork 
• Quality of Work
• Reliability 
• Support of Diversity

Education and/or Experience:

• Minimum of 5 years Corporate Travel Consultant experience

PC Skills:  Internet searching, MS Office, industry tools 

Language Skills: 

Ability, to communicate in standard business English both written and spoken. Ability to read and comprehend simple instructions, correspondence and memos. Ability to effectively present information in one-on-one, small group situations to customer, clients and other employees of the organization. 

Physical and Mental Demands: 

The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. 

• Requires an adequate range of body motion and mobility to enable the inidual to perform the essential functions of the job.
• Requires ability to remain in a stationary position for prolonged periods of time throughout the workday.
• Requires ability to move about to access file cabinets, office equipment, etc.
• Requires ability to operate a computer, telecommunication’s devices and other office equipment for prolonged periods of time throughout the work day.
• Requires ability to express or exchange ideas by means of the spoken word. Talking is important for those activities in which the employee must impart oral information to other employees, clients and customers, in person or via telephone, and in those activities in which they must convey detailed or important spoken instructions and information to others accurately, clearly and quickly.
• Requires the ability to perceive the nature of sounds. Hearing is important for those activities that require ability to receive detailed information through oral communication, in person or via telephone, and to make fine discriminations in sound.
• Requires clarity of near vision. This factor is important when special and or minute accuracy is demanded and defective near acuity would adversely affect job performance and/or safety of self and others.
• Requires the ability to work and cooperate with other employees and clients at all levels and from erse backgrounds to exchange ideas, information and opinions to facilitate the task at hand.

Travel (for positions requiring travel):

• Requires ability to travel by car, plane and train for prolonged periods of time domestically and internationally and to move and transport personal luggage.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. The work environment is a remote environment.

Monday - Friday 11:30AM - 8:00PM ET

Title: Commercial Lines Support Account Representative

Location: Westfield Center, OH, United States

Department: Underwriting Operations

Job Description:

Description

Job Summary

The Commercial Lines Support Account Representative, working under close supervision, supports the Underwriting function. The role handles initial underwriting information, new business and renewal set up, processing, projects, communication assignments for various Commercial Lines products. The role makes underwriting decisions within assigned authority limits, coordinates aspects of reviewing and setting up new or existing business, obtains information from agents, processes and evaluates submitted requests for new business and renewals. The role also works cross functionally with Underwriters Leaders, agents/producers/other distribution partners (producers), as well as peers and business partners.

Job Responsibilities

• Handles underwriting information, new business and renewal set up, processing, projects, and/or communication assignments for Commercial Lines.
• Sets up new business and/or renewal business applications for quoting, coordinates timely turnaround with underwriter, and reviews quote for accuracy.
• Supports the underwriting function at Westfield, gathers outstanding information from producers and customers and manages issue instructions when an order is received from the producers/customer.
• Assists review of inidual accounts learning exposure identification and acceptability of risk in accordance with company guidelines and standards.
• Determines acceptability of risk in accordance with company guidelines and standards by reviewing the application and risk for exposure identification.
• Notifies agencies or producers of adverse underwriting decisions, underwriting requirements, status, and declinations.
• Answers questions for agencies and producers, policyholders and other external contacts.
• Ensures customer service excellence with internal business partners using Service Level Agreements (SLAs), metrics, and ongoing feedback regarding timeliness, quality, and quantity of completed work.
• Supports the analysis, takes decisions on, and processes new business applications, endorsements, and renewals for multiple lines of insurance.
• Delivers policy retention, premium adequacy, and customer-focused quality of new and in force business.
• Evaluates and updates policy information that support premium generation, policy review, and assembly.
• Updates partner quote, coverage review, error corrections, risk factors, correct classification, and premium growth opportunities.
• Orders and analyzes investigative reports and predictive Underwriting on present or potential customers.
• Reviews and acts on estimates of coverage gaps, statements of value, and other key underwriting information.
• Develops underwriting acumen, reviews system submitted requests, inquiries received by email and phone to identify type of risk and if underwriting referral is necessary.
• Develops relationships with key producers, agency personnel, other distribution partners, and customers.
• Maintains and strengthens the established relationship with the agency personnel, producers, other distribution partners, local and home office team members, and the customer.
• Collaborates with other Westfield teams such as Customer Care Center, Mail Center, and Claims to accomplish department service, quality, and profitability goals and assists the Legal department with reviews and responses.

Job Qualifications

• 0-2 years of Commercial Underwriting support experience.
• High School Diploma or General Education Diploma (GED) and/or commensurate work experience.

Behavioral Competencies

• Nimble learning
• Decision quality
• Collaborates
• Communicates effectively
• Customer focus

Technical Skills

• Insurance Industry Knowledge
• Underwriting Operations
• Insurance Regulatory Compliance
• Property and Casualty Underwriting
• Customer Service Management
• Insurance Policies
• Account Management
• Data Analysis and Reporting
• Knowledge Of Underwriting Systems and Tools
• Commercial Lines Underwriting

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Title: Technical Account Manager

Location: Canada

Job Description:

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 

Technical Account Manager

Mission- Why the Role Exists

Outcomes — What Success Looks Like

• Customers Achieve Measurable Value: Deliver regular performance reviews and ROI insights that demonstrate clear operational improvements and platform value.
• Strong Customer Retention: Maintain high renewal rates by proactively managing contract timelines and addressing risks early.
• Increased Product Adoption: Identify usage gaps, deliver training, and guide customers toward best practices to maximize platform utilization.
• Trusted Customer Relationships: Build strong relationships with decision-makers and super users, serving as the primary technical advisor.
• Expansion Opportunities Identified: Surface upsell and cross-sell opportunities through customer insights and collaborate with Account Executives to support growth.

Skills, Competencies & Experience — How the Work Gets Done

Customer & Technical Expertise

Communication & Relationship Building

Analytical & Problem-Solving

Collaboration

Experience

Culture Add — TEAM Values

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your inidual accomplishments to help drive our success.  

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews. 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). 

Title: Sales Representative

- Home & Auto Insurance

Location: ON-7, Ottawa, ON, Canada

Department: Broker Sales

Job Description:

Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do:

Reporting to the Sales Leadership team, you'll be responsible for responsible for identifying prospects’ needs, influencing decisions and selling insurance products.

The core parts of your role will be to: 

• Tailoring interactions by utilizing emerging technology solutions including phone, chat, email, SMS and video conferencing.
• Identifying customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business.
• Selling products by establishing contact and developing relationships with prospects, answering incoming communications, following-up on expiry date cards, re-quoting prospects from previous years and cancelled files, and contacting leads generated.
• Creating a trusting environment that fosters new sales opportunities and retention of existing business.
• Actively participating within the team unit and independently to continuously contribute to overall business improvement.
• Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized.
• Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up.
• Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met.

Qualifications

Let’s Talk About You: 

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• A RIBO license is required.
• A minimum of two years’ sales experience, preferably in personal lines, automobile and property insurance.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
• Superior time management and organizational skills to handle competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications. Preference given to candidates with experience using Epic, Salesforce and Company portals.

Additional Information

Salary Range:

This position offers a competitive salary within a range of $52,454 - $65,500 - $76,900, along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Recruitment Process:

Please note that we do not currently use artificial intelligence (AI) in our recruitment process and this position is being posted to fill an existing vacancy.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon inidual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a erse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified iniduals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Let’s work together! If you are interested in this opportunity, please apply online.

#LI-Remote, #LI-Hybrid

Title: Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 4/2/26

Location: United States

Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico

Department: Customer Service/Support

Job Description:

Overview

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

Some of what you will be doing:

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
• Have a passion for helping patients make decisions that will enhance their healthcare experience
• Make welcome calls and assist members and patients with benefits and insurance information
• Outbound calls to conduct surveys
• The best part, you will be making a difference in someone’s life!

How to thrive when working at home: 

• Safety
  • Choose a consistent work area/office
  • Make your area physically safe
  • Stay organized
  • Personalize your desk!
• Security
  • Privacy matters
  • Keep it quiet - remember, we are dealing with patients!
  • Protect your computer
• Support
  • Communicate
  • We coach and focus on your performance
  • Quality matters
• Success
  • Get ready for work!
  • Prepare yourself mentally
  • Use your resources
  • On your break, get outside once in a while

Why Carenet?

For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. .

Qualifications

We want you to be successful, so these are some of the qualifications required:

• High School Diploma or General Education Degree (GED) required - this will be verified during background check
• Strong computer experience (data entry, screen navigation, keyboarding),
• Experience with Microsoft Outlook (email) and Word
• Excellent customer service skills
• Ability to adhere to daily schedules and duties
• Excellent oral and written communication skills
• Excellent demonstration of caring and compassion
• Able to provide 2 monitors at least 22 inches with HDMI and Display ports

Compensation & Benefits

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $15.00 per hour.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

Protect Yourself from Recruitment Scams

At Carenet Healthcare, we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing fake offer letters.

Carenet communicates using our e-mail domain: @carenethealth.com

To report suspicious job ads or emails, email our recruiting team at [email protected] and include as much detail as possible (e.g., job board where the false ad was placed, documentation that will assist us in the investigation).

If you believe you have been a victim of a crime, contact the local authorities or the FBI’s Internet Crime Complaint Center at ic3.gov.

For more information on job scams, visit the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.

Title: People Officer

Location: Brisbane, Australia

Hybrid

Full-time

Job Description:

You'll connect Queensland. We'll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

Your Opportunity

Queensland Rail is looking for an experienced People Officer (HR Officer) to join our People team based at our Brisbane CBD office. In this role you will be responsible for advising, supporting and resolving intermediate HR queries while performing key administration and data maintenance tasks associated with the employee lifecycle including new employee onboarding, transfers and benefits.

In this role you will:

• Provide advice, support, education and coaching to all employees on best practice Human Resource Management (HRM) in accordance to relevant policies, Enterprise Agreements and legislation
• Maintain a strong customer focus by identifying and escalating complex enquiries as appropriate and ensuring prompt responses to customer enquiries and effective resolution of matters.
• Manage and maintain accurate enquiry records, ensuring timely data capture into SuccessFactors, SAP HR, ServiceNow and Trim
• Identify and contribute ideas and suggestions for continuous improvement

Click here to access the full position description.

What We're Looking For

We are looking for a highly organised and motivated inidual who is adaptable, has a high attention to detail and who enjoys a fast-paced environment.  You will have outstanding stakeholder engagement skills with the ability to work independently or collaboratively with the wider team.

As well as:

• High level of customer service, interpersonal and communication skills with an ability to influence and drive outcomes
• Knowledge of contemporary HRM issues and their practical application within a large and erse organisation
• Sound level of skill in the provision of specialist advice and support on people matters such as employment law, Enterprise Agreements and legislation
• Ability to collaborate and work within a multidisciplinary, agile environment to achieve business outcomes
• Experience with SuccessFactors, Service Now and SAP or similar is highly desirable

Remuneration & Employment Type

This is a full-time based in Brisbane CBD.

The role offers a starting base salary of $101,493 plus 12.75% superannuation, along with hybrid work options to support a healthy balance between professional and personal commitments.

Benefits that Count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That's why we offer a range of attractive benefits designed to help you bring your best, including:

• Balance your work and personal life with flexible working options
• Enjoy free travel to work and discounted rail travel
• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services
• Prioritise your physical, emotional and financial wellbeing with our range of free services
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport
• Eligible employees can receive up to 100% reimbursement for professional membership fees
• Shape your rewarding career with clear pathways, innovative projects and opportunities for growth and leadership.

Your Journey Matters. Make It with Us.

IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES:

You must apply for vacancies via the internal People Connect solution - Click here for more information

External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks.

Supporting a Diverse Workforce

Queensland Rail is committed to a erse workforce that is reflective of the customers and communities we serve.

We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs.

If you do require an adjustment during the recruitment process, please contact Natasha Neuendorf via the phone number or email below.

To learn more about this Queensland Rail career opportunity please contact Natasha Neuendorf with your specific enquiry on email [email protected]. Please do not email your application. We can only accept applications received via our website.

Title: Ecommerce Coordinator

Location: North Sydney, Australia

Contract

Options for a hybrid working environment

Job Description:

Who We Are We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. Join our team as our eCommerce Coordinator and help foster our customer journey by delivering a seamless and customer-focused online experience across EssilorLuxottica's websites, including Sunglass Hut, Ray‑Ban, Oakley and Costa Del Mar. In this role, you'll support the day-to-day running of our eCommerce operations, working closely with Customer Service and our Distribution Centre to ensure a smooth end-to-end customer journey. You'll also contribute to process improvements, online trading activities, and the delivery of new website features and projects. Reporting to our E-Commerce Operations Manager you'll be supported with your eCommerce journey and have lots of cross collaboration with our agency partners, vendors, store operations team and our Global eCommerce team. Please note, this is a 12 Month FTC.

Your responsibilities

Act as a liaison between Customer Service and Distribution Centre teams to resolve customer issues related to the website and supply chain Collaborate with store operations teams to deliver a seamless omnichannel customer experience. Communicate online activities, website enhancements, and updates to internal stakeholders Support the backorder process, including reporting and resolution Identify and propose improvements to enhance the customer experience Facilitate project integration, including discussions, User Acceptance Testing (UAT), and post-launch hypercare Investigate customer-reported functionality issues, develop solutions, and communicate updates to stakeholders

About you

Tertiary education in one of the following fields: Business, Commerce, eCommerce, Digital marketing or Marketing 1-2 years relevant experience within retail or eCommerce Microsoft Office Suite - particularly Excel Excellent written and verbal communication skills Highly driven, passionate about online retail & quick to learn Strong problem solving and self-management skills with ability to prioritise deadlines

Working at EssilorLuxottica A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:

Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands - OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ Up to 50% off Oakley eyewear and apparel throughout the year. Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage. Abundance of local cafes, a major shopping centre and close to public transport facilities Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities. Wide range of career opportunities across the EssilorLuxottica network Complimentary full-time concierge services offering an exclusive hotel-style experience! Options for a hybrid working environment

Next Steps To be considered for this opportunity, please click apply and send your resume today.

• Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica* As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

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Job Segment: Supply Chain, Ophthalmic, Supply, Apparel, Garment, Operations, Healthcare, Fashion

Title: Remote Call Center Representative - Puerto Rico

Location: Guaynabo, Puerto Rico

Remote

Full-time regular

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.

Remote Customer Service Representative - Puerto Rico

Must be proficient in English.

Must reside in Puerto Rico to be considered.

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $11/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer:

• Work From Home

• Full-Time Employment: Reliable schedule and stability.

• Competitive Pay: $11/hour starting on day one.

• Pay is $11/hour which may be below your state's minimum wage. Please take tis into consideration when applying.

• Night differential: $1.10 extra per hour if working Monday-Friday between 6:00PM to 6:00AM AST.

• This is not a specific overnight shift, the differential applies to hours you work that fall within that time window, based on your assigned schedule.

• Weekend Day Differential: $1.00 extra per hour +10% of base rate over all hours worked on Saturdays and Sundays from 6:00AM to 6:00PM AST.

• Paid Training: Get the training you need to excel.

• Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics.

• Career Growth: Opportunities to advance your career in a supportive, innovative environment.

• Full Benefits: Comprehensive benefit options and a great work environment that values your success.

What You'll Do:

• Efficiently manage a high volume of inbound calls in a fast-paced environment.
• Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
• Assist cardholders with inquiries regarding transactions and account statuses.
• Listen actively to understand customer needs and offer clear, accurate information.
• Process transactions efficiently via web-based applications and handle research requests with precision.
• Maintain in-depth knowledge of company and client programs, policies, and technology.
• Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
• Support team operations during peak times or absences to help maintain seamless service.

What We're Looking For:

• An effective communicator who can clearly explain complex information.
• A dedicated professional with a strong work ethic and problem-solving skills.
• A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
• Ready to commit to 100% attendance during our three-to-five-week paid training period.

Requirements:

• Must be at least 18 years old and possess a High School Diploma or equivalent.
• Must have 6 months of Customer Service, Call Center or Dispatch experience.
• Proficient in English.
• Complete a background check, credit check, and security fingerprinting.
• Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
• Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
• Equipment: The company will provide all necessary computer equipment
• Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 20 Mbps download.
• Reside in Puerto Rico with legal authorization to work permanently in the United States.

Preferred Qualification:

• 1+ years of previous call center experience

Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11.00 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected].

Account Representative

Location: Melbourne, Australia

Hybrid

Work type: Full-time

Job Description:

Categories: Collections

• Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries
• WFH hybrid opportunities for work-life balance and no weekends
• Supportive training and career progression + gain a Cert III in Financial Services

Collection House (CLH) is one of Australia's largest and most respected end-to-end receivables management companies and a part of Credit Corp Group. We provide practical, customer focused solutions in collections, credit management and customer care. We have redefined our organisational purpose to "Reimagine how debt is done. Better." to challenge ourselves to have a greater positive impact for our clients and customers.

About your new role

As an Account Representative, you'll be at the frontline making outbound calls to customers on behalf of our clients' overdue accounts. Your goal is to provide exceptional customer service and varied solutions to customers whose accounts are in arrears to find fair and sustainable solutions to get them back on track. You'll listen to understand and support our customers through what are at times, complex financial matters with compassion, patience, resilience and a readiness to lean into the opportunities to share, learn and grow.

What your new job involves

• Manage outstanding accounts with clients from Australia's largest institutions
• Making and receiving high-volume outbound/inbound calls
• Build and establish relationships with customers with rapport and trust
• Creating positive outcomes by negotiating repayment solutions
• Problem solving and objection handling

What we can offer you!

• Flexible hybrid work opportunities considered in as early as 3 months (2 days office, 3 days WFH)
• Fully paid training with continued support and coaching leading to growth towards promotion opportunities
• Gain a Certificate III in Financial Services
• Perks and discounts through our employee benefits platform
• Free membership and competitive rates with our Car Share partner and Novated Leasing options
• Wellbeing and health initiatives including online fitness training, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus breakfast and fresh fruit in the office
• Paid volunteer days
• Purchase additional annual leave
• Regular team engagement events
• 'Dress For Your Day' from smart casual to business attire
• End-of-Trip Facilities available for bicycle storage and showers

Who you are

Want to start or grow your career in Financial Services with a leading company? Looking for a career change or seeking more security and opportunity? The majority of our leaders once began in this same role!

• Experience in a call centre, hospitality, tourism, retail, sales or similar industries
• Excellent communication skills (both written and verbal)
• A natural problem solver and solution provider
• Are driven by genuine compassion for our customers
• Love connecting with people and communicate with confidence
• Basic computer literacy skills
• A desire to learn and take on feedback

Essential Criteria

• Our Contact Centre operating hours are Monday to Friday 7:30am - 7:00pm with rosters between these times
• Must be available to work permanent full-time (38 hours)

The ersity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at Credit Corp Group. We are committed to our inclusive and erse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally erse backgrounds.

We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.

Title: Senior Case Officer

Location:

• Newcastle, Australia
• Brisbane, Queensland, Australia, 288 Edward Street

Hybrid

Full time

Job Description:

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C Technologies is the world's largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C's unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.

SS&C Global Investor Distribution Solutions (GIDS) provides information processing and computer software services and products. The Company's operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model

• Your Future: Income Protection Insurance

• Work/Life Balance: Flexible Time Off

• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customised, including SS&C University

• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

The Senior Case Officer is responsible for the first point of member contact for insurance claim lodgement and assessing the eligibility to access super under the grounds of invalidity or terminal illness. You will be accountable for accurate management of your claim portfolio, ensuring compliance with SLAs, adherence to business rules, life code, SIS Act and super code regulations. You will manage death claims distribution through case management to payment, undertaking the claim stakeholder process.

You'll be the members' and potential beneficiaries' main contact and be required to manage all insurance claims until the end of the claims process. Proactively follow up on receipt of claim documents with members and beneficiaries, aid as required in the completion of their forms/documents and provide regular updates on the process of their claim.

As a Senior Case Officer, you will engage with potentially vulnerable iniduals, demonstrating empathy and compassion in every interaction. You will uphold a high level of professionalism when working with both internal and external stakeholders. Building strong, collaborative relationships with external partners, team members, and other operational colleagues will be essential to your success.

Please note this role is Fixed Term for 12 months.

• Deliver high-quality customer service on inbound and outbound calls.

• Effectively manage difficult conversions by actively listening, empathising, and identifying the member or beneficiary's needs.

• Lodgement and triaging of claims.

• Take ownership of Death, Total and Permanent Disability (TPD), Terminal Insurance (TI), Income Protection (IP), and Personal Incapacity (PI) claims, ensuring effective communication throughout the lifecycle of each claim.

• Proactively follow up on receipt of claim documents with members and beneficiaries, and aid in the completion of their forms.

• Action and complete claim work within agreed SLAs and escalate any potential SLA risks.

• Provide information regarding account details without providing financial advice.

• Participate in training and upskilling to build knowledge and skills within yourself and your team.

• Be an active team player and contribute positively and collaboratively to the success of shared team goals.

• Deliver the fund's service expectations that achieve an end-to-end life cycle for every claim.

• Make recommendations to the Trustee on all product claims.

• Report and manage dissatisfaction feedback and service complaints.

• Attend to all forms, correspondence, filing, and record maintenance associated with claims management.

• Attend to customer enquiries as they occur by accurately identifying the nature of the enquiry and responding in a timely and professional manner.

• Ensure our integrity is maintained and risk exposure minimised by adhering to policies and procedures.

• Operating hours will be 8 am to 5 pm with rotating shifts.

What You Will Bring:

• Previous experience as a Claim Administrator.

• Superannuation or industry experience in a similar role

• Excellent communication skills, both written and verbal.

• Process-oriented with great attention to detail.

• Proven ability to work on tasks independently, whilst contributing to team goals.

• Confidence in engaging with members and external stakeholders, maintaining a pleasant phone manner and a great attitude.

• Proven experience working to service standard deadlines.

• Advanced skills in Word, Outlook and Excel.

• RG 146 complaint or commitment to undertake study (mandatory)

We encourage applications from people of all backgrounds to enable us to bring erse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is erse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Title: Consultant Agency Support

Auckland, Auckland, New Zealand

Job Description:

• Exciting opportunity to be part of a dynamic global sales team in a fast-paced environment
• Based in the Auckland CBD with hybrid working available
• 12 months fixed term to cover parental leave

At Qantas, our ability to stand the test of time has been no coincidence. We've come this far because we continue to evolve. It's a challenge that never ends and drives every inidual in our team to make tomorrow better than today for our customers. Working with our offshore Qantas team based in Auckland CBD. you will feel like part of the whanau.

As a Qantas Agency Support - Consultant, you will be responsible for building and fostering strong relationships with our agency trade partners to ensure booking Qantas is their first choice for their customers travel. You will offer solutions and alternatives to assist our customers, process queries and requests and advise on all aspects of our products and services in a timely manner. You will manage workflows and offer the most up to date and knowledgeable service. There are even opportunities to spread your wings further and at times support the New Zealand sales team by representing Qantas at promotional functions, presentations, and seminars as appropriate.

You will have direct interaction with our agency trade partners, providing them with excellence in service. You will encourage agents to adhere to sales terms and promote self-service via the Qantas Agency Connect Site. This position plays a key role in maintaining partner relationships and ensuring compliance.

What you'll bring to the role:

• Strong customer service or sales background - ideally within travel or aviation environment.
• Highly competent with Reservation systems and knowledgeable of Travel sales and NDC (New Distribution Capability)
• Domestic and international consulting experience with strong knowledge of airline products, policy, fares and ticketing procedures.
• Ability to multitask and apply cross functional skills.
• Competent in identifying sales opportunities and anticipate customer needs.
• Confident use of CRM and Microsoft Office applications
• Exceptional communication skills and meticulous attention to detail.
• High level of professional conduct.
• Proven ability to work under pressure, prioritise and meet deadlines with a "can do" attitude
• Initiative, flexibility and motivation to work as part of a hard-working and collaborative team.

Why Qantas?

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: From day one in the role, our employees enjoy heavily discounted Qantas and Jetstar flights including space available upgrades to available cabins. After 6 months in the role, you, your family and eligible travel beneficiaries can receive discounted flights across the globe with over 150 partner airlines.
• Holidays and hotels: Experience a 20% discount on our already fantastic hotel and flight bundles. Additionally, Qantas and Jetstar hotel reservations are available to employees at a 20% reduced rate.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan. We offer discounted health insurance, free flu vaccinations, heart and skin health checks, wellbeing webinars and a comprehensive Employee Assistance Program.
• Kiwisaver: Up to 4% contribution on KiwiSaver

Qantas is an equal opportunity employer, so by coming to work for us, you'll be part of an organisation that encourages ersity, supports charities and environmental initiatives. If you have any support or access requirements, we encourage you to advise us at time of application. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process. Your personal information will be kept confidential in compliance with relevant privacy legislation. Screening will take place as we receive applications.

Please note: applications will only be considered for candidates who have the right to work in New Zealand without restriction or sponsorship.

Title: Motor Underwriting Manager - NSW/ACT

Location: North Sydney Australia 

Job Description:

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let's create a brighter future together, let's make a difference

It's important to know, what you do matters. At Zurich, we don't just cover, we care.

As our Motor Fleet Underwriting Manager for NSW/ACT, you'll lead a team of underwriters who are shaping the future of our motor fleet portfolio. This role sits at the heart of our Commercial Markets team, where your leadership will help drive profitable growth, strengthen broker and customer partnerships, and support our ongoing digital and operational transformation.

You'll play a key part in empowering your team while championing collaboration across underwriting, sales, and broader business stakeholders to deliver strong market outcomes and an exceptional customer experience.

You will also be responsible for the following:

• Lead a team of Motor Fleet Underwriters to drive profitable portfolio growth
• Oversee underwriting decisions across new business and renewals in a fast‑moving market
• Build strong relationships with brokers, customers, and internal teams to enhance service delivery
• Provide technical leadership to support capability uplift and continuous development
• Monitor portfolio trends and identify opportunities for optimisation
• Advocate for process improvements and digital innovation across the motor fleet portfolio

Important to your success - let's grow together

You're a people‑focused leader who brings a confident, collaborative, and forward‑thinking approach. You thrive in a dynamic environment, enjoy building strong relationships, and lead with curiosity and accountability.

In order to be successful, you will have the following:

• Proven experience in motor underwriting
• Strong capability in managing underwriting portfolios and decision-making
• Demonstrated ability to build and maintain broker and stakeholder relationships
• Experience leading or coaching teams to deliver high performance
• Solid understanding of underwriting governance and regulatory requirements
• Confident communication and presentation skills

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer's leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement - 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your iniduality.
• Work with global, erse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships - WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!

Title: Renewal Specialist - APJ

Location - Sydney, Australia

Employment Type - Full-time

Location Type - Hybrid

Job Description:

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a Renewals Specialist on the Vanta's Account Management team, you'll own renewals and retention across a high-volume segment of early-stage companies using Vanta. You will serve as the primary point of contact for all post-sale commercial conversations, focusing on driving renewals. As a trusted advisor to the customer, you will work to understand their business needs and align Vanta's solutions with their objectives to help mature our customers' compliance and security program.

What you'll do as a Startups Renewal Specialist at Vanta:

• Develop and maintain a strong operating rhythm to successfully manage a large book of business and their renewal cycles.

• Develop a deep understanding of Vanta's current product offerings and take initiative to learn Vanta's product roadmap to speak confidently when addressing customers.

• Maintain strong partnerships and alignment with the Customer Success organization to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.

• Collaborate on renewal strategies with the Customer Success organization to ensure a positive customer experience & high GDR.

• Manage the entire sales cycle of any renewals and expansion opportunities from first meeting to close, negotiating where necessary and pulling in additional internal resources where appropriate (solutions consultants, subject matter experts, etc).

• Accurately forecast monthly churn and expansion, and maintain a clean SFDC instance with scrutinous pipeline hygiene.

• Keep a relentless focus on the customer needs and provide a consultative approach in architecting a solution.

• Establish and maintain effective, cooperative working relationships with customers.. This includes objection-handling and problem-solving when customers request discounts, indicate they don't want to renew, alert us that they're evaluating competing solutions, etc

How to be successful in this role:

• Have 1+ years experience selling to or managing customers' commercials.

• Strong ability to manage a high volume of customer relationships & their upcoming renewals.

• Exceptional communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging

• Be highly motivated with a sense of urgency and willingness to adjust to customer needs & objections.

• Able to effectively collaborate with a wide range of departments including CS, Digital Success, Marketing, Enablement, and Support

• Previous experience in security and compliance is not required, but highly desirable!

• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

What you can expect as a Vanta'n:

• Industry-competitive salary and equity

• Healthcare stipend towards health insurance for you and your dependents

• 16 weeks paid Parental Leave for all new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Commuter benefits for team members who attend the office

• 20 days of Annual Leave per year

• 9 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-hybrid

At Vanta, we are committed to hiring erse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Title: Customer Care Specialist I

(Manheim)

Location: Euless United States

Job Description:

Company

Cox Automotive - USA

Job Family Group

Customer Care Group

Job Profile

Customer Care Specialist I

Management Level

Inidual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

• The CCS will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.

• Maintaining relationships with existing customers includes problem solving by the CCS, by consulting with dealers and educating them about Manheim and ancillary partners.

• Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners.

• May work across other departments to train on resolving different client issues.

• The CCS will provide responsive, timely telephone, chat and email support. The CCS shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts).

• The CCS will also oversee/monitor the resolution to all problems, regardless of delegation to other departments.

Qualifications:

Minimum:

• High School Diploma/GED

• Generally, less than 2 years of experience

Preferred:

• Minimum of 2 years of Call center and/or client interfacing experience

• Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.

• Understand foundational levels of computers and technology, internet, email

• Excellent oral and written communications skills, particularly in a phone or email context,

• Experience working in a contact center metrics driven environment

• Strong communication skills and basic computer knowledge

• Ability to operate under tight pressure

• Experience working in the automotive industry

• Bilingual English-Spanish is preferred

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that inidual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Outreach Care Specialist - CareBridge

Location: 

• AZ-CHANDLER, 145 S 79TH ST, STE 70
• Iowa
• Texas
• Kansas

Remote

Full time

Job Description:

Work Location: Virtual

This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

CareBridge Health is a proud member of the Elevance Health family of companies within our Carelon business. Carebridge Health exists to enable iniduals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community-based services

Work hours: 8 am-5 pm CST or 9 am-6 pm CST or 10 am-7 pm CST, Monday - Friday

The Outreach Care Specialist - CareBridge is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

Primary duties may include but are not limited to:

• Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.

• Assesses compliance with medical treatment plans via telephone or through on-site visits.

• Identifies barriers to plan compliance and coordinates resolutions.

• Identifies opportunities that impact quality goals and recommends process improvements.

• Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.

• Coordinates identification of and referral to local, state or federally funded programs.

• Coaches members on ways to reduce health risks.

• Prepares reports to document case and compliance updates.

• Establishes and maintains relationships with agencies identified in appropriate contract.

Position requirements:

• Requires a H.S. diploma or equivalent and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.

Preferred qualifications, skills, and experiences:

• Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred.

• Bilingual candidates preferred.

• For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

• For Carelon - CareBridge business unit, bilingual or multi-language skills may be required.

Job Level:

Non-Management Non-Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Care Coord & Care Mgmt (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Title: Growth Development Representative (Hybrid - Austin, TX)

Location: Austin United States

Full-time

Job Description:

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Agentic Growth Development Representative role at CrowdStrike is your entry point into an exciting cybersecurity career, focusing on inbound marketing follow-up. This role presents a unique opportunity to contribute to the development of the next-generation Agentic GTM model, focusing on lead qualification and pipeline development.

This foundational position is designed for polished, articulate professionals who demonstrate strong communication skills, business acumen, and enthusiasm for enterprise-level cybersecurity solutions. You'll be driving strategic use cases that will rapidly develop your expertise for advancement in sales or marketing. You'll join a supportive team of growth development reps and leaders in Austin, TX, who will mentor you while you build the foundation for a successful career in cybersecurity sales and marketing!

This role sits at the forefront of our top-of-funnel growth engine in the marketing organization, partnering closely with Sales and the broader GTM team, to identify, activate, qualify, and accelerate top-of-funnel interest and engagement into high-quality pipeline.

We operate a hybrid working model from our Austin office: 3 days in office, 2 days from home.

What You'll Do:

• Engage and qualify prospects using agentic-powered workflows, insights, and automated intelligence.

• Utilize AI agents to research accounts, tailor messaging, and execute high-quality outreach at scale.

• Activate demand by delivering personalized engagement across email, phone, social, and in-product channels.

• Identify customer needs and pain points and map them to CrowdStrike solutions.

• Develop inbound pipeline for Account Executives across assigned territories, industries, or product focus areas.

• Collaborate cross-functionally with Marketing, Marketing Ops, Product, and Sales to optimize GTM motions.

• Meet and exceed performance metrics, including qualified opportunities, meetings set, conversion rates, and engagement insights.

• Champion an AI-first culture by continuously refining workflows using agentic recommendations and best practices.

• Receive comprehensive training to translate complex cybersecurity concepts into clear, business-focused conversations

• Participate in our structured career development program with formal progression certifications, preparing you for advancement into roles such as account executive, account manager, sales engineer and more

What Makes You Successful:

• You're energized by building relationships and engaging with prospects.

• You have confidence in conducting discovery calls to understand security challenges and align CrowdStrike's solutions

• You're intellectually curious, digitally savvy, and excited about working side-by-side with AI to amplify your impact.

• You thrive in fast-paced environments and love experimenting with new tools and techniques.

• You're metrics-driven and passionate about hitting goals with precision and consistency.

• You bring a customer-first mindset and represent the brand with authenticity and empathy.

What You'll Need:

• Exceptional communication skills with articulate presentation abilities

• Experience using CRM and Sales Engagement tools (Salesforce, Outreach, Gong, etc preferred).

• Comfortable working with AI tools, automation platforms, or data-driven workflows.

• Professional demeanor and confidence when engaging with business executives

• Ability to quickly absorb technical concepts and translate them into business value

• Demonstrated interest in technology and eagerness to learn about cybersecurity

• Track record of achievement in previous roles (sales or otherwise)

• Strong listening skills and customer-focused mindset

• Resilience, adaptability, and a growth-oriented attitude

• A desire to build a long-term career at CrowdStrike

• Fluent in Spanish, written and verbal communication

Preferred Experience:

• Exposure to enterprise software, particularly cybersecurity, cloud platforms, or AI technologies.

• Experience collaborating across GTM teams, including Marketing, SDRs, and Account Executives.

• A background in inbound lead generation or qualification.

#LI-HK1

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and iniduals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us for further assistance.