Title: Customer Service Senior Representative - Patient Scheduling-Accredo - Remote

Location: Remote, US

Job Description: 

Job Description Summary

In this exciting and challenging role as a Customer Service Senior Representative, you will be working within the fast-paced environment of the Central Nursing Team. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems.

Schedule: Monday-Friday, 8am-5pm EST

What you’ll do:

• Work with Nurse Managers/Supervisors, field staff, and patients to schedule visits for home infusion within a region of branches. 
• Completes all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy.
• Works with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals while providing great customer service. 
• Works with various staff, departments, and prescribers via fax, email, IM, and phone.  Monitors both personal email as well as nursing mailboxes for follow up needed, prioritizing by ask. 
• Manipulates multiple Excel documents to determine what needs to be completed and urgency of completion.
• Responds timely to inquiries from patients, field staff, and other departments for information and assistance regarding nursing and patient referrals and schedules.
• Investigate/research issues and provide resolution.
• Take initiative for problem solving with ability to multitask effectively and use critical thinking.
• Correct and timely entry of data in appropriate systems.

What you need to do the job:

• High School education or GED required.
• 5+ years of relevant Customer Service experience.
• High proficiency and regular use of Excel and Outlook required.
• A pro-active work ethic with ability to be managed/trained virtually.
• Be detailed oriented.
• Excellent written and oral professional communication skills.
• Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.

Position is fully remote however candidate -- MUST BE WITHIN 50 MILES OF AN ACCREDO OFFICE

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. 

About Evernorth Health Services

Evernorth Health Services, a ision of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Title: Recruiter

Location: Omaha, NE, Midlothian, TX, Manassas, VA, Pryor, OK

Remote

Contract

Job Description:

Insight Global is looking for a recruiter to join a global logistics company. This is a remote role but you must live within driving and acceptable commute distance of 1 of the following locations: 1.) Omaha, NE 2.) Midlothian, TX 3.) Manassas, VA 4.) Pryor, OK to be able to attend monthly hiring events or to come to the site to meet with hiring managers on an as-needed basis. working 8-4:30 PM EST and will be responsible for sourcing and engaging with candidates for IT and business related roles in a fast paced and high volume recruiting environment. You will contribute to ensuring our client's facility is staffed with the most qualified candidates and that compliance and organization standards are met while maintaining high urgency and recruiting speed.

This role will be a 6 month contract offering 30-31/hr. pay rate.

Day to day:

 - Recruit for a erse range of IT, technical, and business roles to support organizational growth

 - Partner with hiring managers to understand technical requirements, team dynamics and hiring priorities

 - Maintain strong candidate experience through timely communication and transparency

 - Work creatively with hiring managers and the HR team to ensure positions are filled with highly talented candidates in a seamless manner

 - Develop and execute proactive sourcing strategies using LinkedIn, job boards, referrals, networking and talent pipelines

 - Coordinate and ensure the accuracy and efficiency of recruiting processes and the associated paperwork related to staffing, relocation, etc.

 - Utilize online sourcing techniques to identify qualified candidates

We are a company committed to creating erse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- At least 2 years of experience in HR, specifically in employment, high-volume recruiting, EEO and compliance

- Experience working with Applicant Tracking Systems (Ex: Workday)

- Bachelor's degree or equivalent related work or military experience

- Experience with Microsoft Office

- Excellent organizational, verbal, and written communication skills

- Skilled with working collaboratively and effectively with a erse team to achieve success

- Solid interpersonal and customer service skills

Live within commute distance of one of the 4 locations they have surge hiring needs at: 1.) Omaha, NE 2.) Midlothian, TX 3.) Manassas, VA 4.) Pryor, OK

Pay Rate

$25 - $31 (hourly estimate)

Remote Diagnostics Specialist

Location: Pompano Beach, Florida, 33069

Remote

Contract

Category - Patient Services (i.e., Scheduler)

Pay Rate - $15 - $19 (hourly estimate)

Job Description

Insight Global is seeking a Diagnostics Specialist to support one of our trusted partners in the healthcare and workers’ compensation space. This is a 100% remote opportunity.

Responsibilities include:

We are a company committed to creating erse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

• High School Diploma or equivalent

Nice to Have Skills & Experience

• Prior experience working with injured workers and/or workers’ compensation cases

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Title: Digital Customer Success Manager (DCSM) - Generalist NA - Public Sector

Location: Newtown Square, PA, US, 19073

Hybrid

Full-time

Department: Consulting and Professional Services

Job Description:

We help the world run better

About the Role

The SAP Cloud Success organization is aiming to create an industry-leading Digital customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP (via our Digital Customer Success Managers) to our customers. DCSMs will use a low touch/virtual engagement approach in order to provide an excellent customer experience across a large portfolio of customers (80-100).

The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion customer success through a consistent, efficient, scalable methodology across different SAP cloud lines of business.

Further responsibilities:       

• Onboard New customers
  • Conduct virtual onboarding sessions and regular check-ins during the implementation phase
  • Share important SAP resources with customers such as webinars, trainings, events, or relevant best practices
  • Assist customers in case of showstoppers and roadblocks
• Drive customer adoption and respond to risk scenarios
  • Engage 1:1 with priority customers as well as execute 1:many initiatives to drive customer outcomes at scale
  • Pursue high standards of customer engagement and satisfaction with a focus on customer loyalty by sharing tools, processes & resources
  • Identify customers at risk and take appropriate actions by involving Cross-Functional Teams or sharing relevant best practices
  • Act as trusted advisor and be first point of contact for non-technical inquiries
• Build and leverage a network of key internal stakeholders from different functions that can support customer success
• Analyze and interpreting customer data to prioritize customer engagements
• Contribute to improve overall customer satisfaction & accelerate SAP’s reference pipeline

Bring out your best

We win with inclusion

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is . The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requirements:

Location: North America Experience in a client facing role, managing complex customer relationships, preferably in the Software industry in areas such as Pre-Sales, Customer Engagement, Customer Success Management or Consulting Previous experience working with SAP cloud SaaS solutions like S/4HANA Cloud, Supply Chain Management, Human Experience Management, Customer Experience, or FSM would be a plus Experience managing high volume of customer engagements Proven experience working with erse, cross functional teams, both virtually and globally Motivation and flexibility to work in a dynamic organization, with the ability to learn quickly and adapt to a fast-changing environment Strong orientation towards teamwork and collaboration Strong interpersonal skills which aid to build relationships externally and internally  Creative problem solving under pressure when working through customer issues Excellent listening, written and oral communication skills

Title: Digital Customer Success Manager (DCSM) - Generalist NA - West

Location: Bellevue, WA, US, 98004

Hybrid

Full-time

Department: Consulting and Professional Services

Job Description:

We help the world run better

About the Role

The SAP Cloud Success organization is aiming to create an industry-leading Digital customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP (via our Digital Customer Success Managers) to our customers. DCSMs will use a low touch/virtual engagement approach in order to provide an excellent customer experience across a large portfolio of customers (80-100).

The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion customer success through a consistent, efficient, scalable methodology across different SAP cloud lines of business.

Further responsibilities:        

• Onboard New customers
  • Conduct virtual onboarding sessions and regular check-ins during the implementation phase
  • Share important SAP resources with customers such as webinars, trainings, events, or relevant best practices
  • Assist customers in case of showstoppers and roadblocks
• Drive customer adoption and respond to risk scenarios
  • Engage 1:1 with priority customers as well as execute 1:many initiatives to drive customer outcomes at scale
  • Pursue high standards of customer engagement and satisfaction with a focus on customer loyalty by sharing tools, processes & resources
  • Identify customers at risk and take appropriate actions by involving Cross-Functional Teams or sharing relevant best practices
  • Act as trusted advisor and be first point of contact for non-technical inquiries
• Build and leverage a network of key internal stakeholders from different functions that can support customer success
• Analyze and interpreting customer data to prioritize customer engagements
• Contribute to improve overall customer satisfaction & accelerate SAP’s reference pipeline

Requirements:

• Location: North America
• Experience in a client facing role, managing complex customer relationships, preferably in the Software industry in areas such as Pre-Sales, Customer Engagement, Customer Success Management or Consulting
• Previous experience working with SAP cloud SaaS solutions like S/4HANA Cloud, Supply Chain Management, Human Experience Management, Customer Experience, or FSM would be a plus
• Experience managing high volume of customer engagements
• Proven experience working with erse, cross functional teams, both virtually and globally
• Motivation and flexibility to work in a dynamic organization, with the ability to learn quickly and adapt to a fast-changing environment
• Strong orientation towards teamwork and collaboration
• Strong interpersonal skills which aid to build relationships externally and internally 
• Creative problem solving under pressure when working through customer issues
• Excellent listening, written and oral communication skills

Bring out your best

We win with inclusion

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is . The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Title: Technical Consultant - Denver, CO

Location: United States of America : Remote

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies by Fortune.
• A company that is recognized as one of the best big companies to work for, as well as the best place to work for ersity, working mothers, female executives, and scientists.

The Opportunity

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, delivering industry-leading technologies and expert teams to support diagnostic testing that informs treatment and disease management.

We are hiring a Technical Consultant to support our Infectious Disease ision within Abbott Rapid Diagnostics. This is a field-based, remote role based in****Denver, CO, requiring up to 75% travel within the territory.

The Technical Consultant will play a key role in account activation, customer retention, and technical education across laboratory and Point-of-Care settings, ensuring successful implementation and optimal use of Abbott’s Infectious Disease products.

What You’ll Work On

• Deliver on-site technical and clinical training for Abbott Infectious Disease products.
• Support verification studies in compliance with CLIA, CAP, COLA, and TJC regulations.
• Build consultative relationships with customers to optimize product utilization and technical processes.
• Lead POC Link connectivity efforts, including implementation, performance monitoring, and troubleshooting.
• Educate customers on workflow efficiency, testing volumes, and actionable data insights.
• Present Abbott’s value proposition in high-level customer meetings.
• Conduct workflow analysis to improve turnaround times and customer satisfaction.
• Identify and support at-risk accounts and contribute to account growth strategies.
• Assist with product training for internal teams (sales, marketing, technical services).
• Participate in monthly team calls, webinars, and professional meetings.
• Travel up to 75%, including occasional weekends and short-notice trips.

Required Qualifications:

• Bachelor of Science in Medical Technology or Nursing (or equivalent degree from an accredited institution)
• Registered Medical Technologist or Registered Nurse in the state of residence
• Minimum 3 years of continuous experience in a clinical lab or critical-care/infectious disease environment
• At least 1 year of experience with implementation or Point-of-Care Testing
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and PDF tools
• Strong written and verbal communication skills, with the ability to teach complex subjects to erse audiences
• Proven ability to work independently and collaboratively across multiple tasks

Preferred Qualifications:

• Management, supervisory, or Point-of-Care Coordinator (POCC) experience
• Advanced degree and/or sales experience
• 5+ years of experience as a Medical Technologist or Registered Nurse
• Extensive knowledge of Point-of-Care Testing and infectious diseases.
• Demonstrated excellence in customer service, training, and troubleshooting
• Familiarity with instrument connectivity and integration in healthcare environments
• Ability to complete assignments accurately and independently with minimal guidance

Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com

Follow your career aspirations to Abbott for erse opportunities with a company that has the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee ersity. 

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @Abbott News and @AbbottGlobal. 

The base pay for this position is

$61,300.00 – $122,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

ID Infectious Disease

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 75 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis

Abbott is an Equal Opportunity Employer of Minorities/Women/Iniduals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO\_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO\_Spanish.pdf

Title: Senior Manager, Business Product Owner Sales CXM

Location: New Brunswick, New Jersey, United States of America

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job SubFunction:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Cincinnati, Ohio, United States of America, New Brunswick, New Jersey, United States of America, Remote (US)

Job Description:

We are searching for the best talent for a Senior Manager, Business Product Owner Sales CXM to join our MedTech team.

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

About the Role: We are seeking a strategic, results-oriented Senior Manager to lead key transformation efforts within our large-scale Customer Experience Management (CXM) initiative as the Business Product Owner (BPO) of the Sales Experience. This role is pivotal in driving the business to optimally adopt new tools, processes, and ways of working, with a focus on improving sales efficiency and overall operational effectiveness over a two-year duration. The successful candidate will partner closely with IT and various teams, representing business leadership in the transformation to translate strategic goals into tangible improvements that benefit customer engagement and organizational performance.

Purpose:

the Senior Manager, BPO Sales CXM will serve as the strategic leader responsible for defining, prioritizing, and managing the business requirements and features of the CRM platform for the Capital Selling and Mobile squads within a large-scale transformation initiative. This role partners closely with Global and Regional Sales stakeholders, IT, XD, and the CXM Program team to translate business needs into clear, actionable backlog items and to guide squads through incremental, high-quality delivery.

You will be responsible for:

Product Ownership & Backlog Management

• Own the product backlog for Capital Selling and Mobile Sales CXM capabilities, ensuring alignment with overall Sales CXM strategy and roadmap.
• Translate business needs into epics, features, user stories, and acceptance criteria that are clear, testable, and value-driven.
• Continuously prioritize backlog items based on business value, user impact, dependencies, and technical feasibility.

Squad Leadership & Agile Delivery

• Serve as the primary product owner for assigned Agile Squads, working closely with Scrum Masters, Developers, and XD partners.
• Participate in sprint planning, backlog refinement, reviews, and retrospectives to ensure timely and high-quality delivery.
• Review and accept completed work, ensuring it meets defined acceptance criteria and quality standards.

Sales Domain Expertise

• Represent business processes related to capital selling, including long sales cycles, configuration, approvals, and deal complexity.
• Ensure mobile CXM capabilities support field sales, advocating for a seamless, intuitive sales experience.

Change Management, Adoption & Value

• Lead the change champion network to incorporate user feedback and adoption insights into backlog refinement and future enhancements.

• Partner with change management and training teams to support rollout, adoption, and continuous improvement.

• Define and track success metrics related to sales efficiency, user adoption, and business outcomes.

• Support continuous improvement by identifying opportunities to simplify processes and enhance the sales experience.

Qualifications / Requirements:

Required Skills & Experience

• Bachelor's degree in business administration, management, engineering, economics or a related field
• 6+ years of experience in sales, marketing, or related roles
• Experience in change management and business transformation, with a proven track record of enhancing sales productivity and operational efficiency.
• Deep commercial background—preferably in sales and/or marketing—with a robust understanding of customer needs and how to improve commercial effectiveness.
• Proven success leading initiatives that deliver measurable operational improvements.
• Strong facilitation, leadership, and influencing skills—comfortable working with senior leadership and erse teams.
• Excellent communicator, capable of translating complex initiatives into clear, compelling messages.
• Data-driven approach to effectively measure adoption, process improvements, and productivity gains.
• Thorough understanding of end-to-end Sales process flows and capital selling model

Preferred Qualifications

• Experience supporting large-scale transformation projects within sales-driven or customer-focused organizations.
• Proven leadership in navigating complex stakeholder environments and delivering tangible

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Eligibility for severance.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

#LI-Remote

#LI-MK2

Required Skills:

Preferred Skills:

Agile Decision Making, Agility Jumps, Analytics Insights, Business Alignment, Continuous Improvement, Cross-Functional Collaboration, Leadership, Organizational Project Management, Organizing, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Statement of Work (SOW), Technical Credibility

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Title: Staff Software Engineer (Full-Stack, Backend-leaning)

Locations: Palo Alto, CA; Atlanta, GA; Austin, TX; Boston, MA; Denver, CO; New York, NY

Roles & Compensation:

• Software Engineer II: $80K–$120K + equity

• Senior Software Engineer: $120K–$180K + equity

The successful candidate’s starting compensation will fall within the pay range listed, determined by job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may also include stock options.

We offer a comprehensive benefits package to full-time employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) (in the U.S.) or RRSP (in Canada) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, consulting, or freelance roles may not be eligible for certain benefits.

Department: Engineering

Job Description:

Before we wrote this ad, we talked to our engineers and asked them what it’s really like working here. Here’s what they said.

At most companies, engineers wait.

Wait for approvals. Wait for dependencies. Wait while real problems go unsolved.

At Jerry.ai, we don’t wait.

If you have an idea, you can explain it, build it, and ship it — sometimes in days, not months. One engineer told us: “At other companies I made very little difference. Here, if I have a good idea, I can go do it.”

That sense of ownership is built into how we work. We move fast, and you’ll see your fingerprints on the product right away. Engineers here love being able to touch every layer of the stack, collaborate across teams, and see their work reflected in real customer behavior — sometimes the same week they ship. “Everything you do reflects immediately for the users,” said another. “And things move fast.”

We don’t do bureaucracy. We don’t do politics. Everyone here — from our CTO to our tech leads — writes code and sweats the details. “The leaders here lead by example,” one teammate shared. “They have very high standards. They don’t settle for just OK.”

It’s challenging work, but it’s meaningful. You’ll juggle new systems and old, context switch often, and learn constantly. You’ll also get more trust and autonomy than almost anywhere else. Engineers describe the culture as curious and collaborative: people step up to help, push each other to grow, and learn from every mistake. One teammate summed it up perfectly: “I once caused a bug that wasted $20K in AWS costs, but no one blamed me. They only cared about how to prevent it next time.”

We’re a remote-first, global team with engineers across North America and Asia. We collaborate asynchronously, meet regularly to share context, and connect in person at our global offsites. Our engineers joined for the impact and stayed for the people: talented, no ego, and genuinely kind.

So, what is Jerry.ai and why should you care?

Your car and your home are the two most expensive things you’ll ever own — and the hardest to manage. At Jerry.ai, we’re building the first super app to help everyday Americans take control of both. From insurance to repairs to safety, we’re reimagining what it means to own and maintain your car and home. This is a $5 trillion+ problem and we’re the only company tackling it end-to-end. Our revenue has grown 60x in the last 5 years, we’re profitable, and our goal is to scale from 5M → 50M users next.

What you’ll work on:

• Build automation systems that handle complex insurance servicing tasks end-to-end (policy endorsements, cancellations, document uploads, reinstatements) or reduce policy cancellations, improve renewals, and ensure users always have the best coverage.

• Fast sprint cycles: ship new automations in 1–2 weeks on average.

• Compose backend business logic that drives automation while respecting complex insurance carrier rules.

• Design backend pipelines that sync customer policy data, deliver timely alerts, and power seamless re-shopping experiences.

• Optimize and scale our internal tools (think: in-house DocuSign for servicing) to reduce agent intervention to nearly zero.

• Collaborate closely with product, data, and engineering ops to anticipate churn and improve customer retention.

• Work asynchronously across time zones, with minimal meetings but strong collaboration through Asana and Slack.

• Continuously improve our backend systems, APIs, and microservice architecture.

Our tech stack:

• Frontend & backend: TypeScript, Nest.js, Next.js, React, React Native, Expo

• API: GraphQL

• Data: Postgres, DynamoDB, Clickhouse, Redis

• Infrastructure: AWS, microservices, containerized services on ECS/EKS, asynchronous processing on Lambda

• Our business has grown more complex over time. We’re refactoring major parts of our code base — simplifying old systems, rebuilding core flows, and setting up the next three years of our platform’s growth. You’ll help build the foundation for that next phase.

What we’re looking for:

• Experience: At least 7 years full stack engineering experience building production-grade software, ideally prior experience building large scale distributed systems for a fast-growing consumer-facing software

• Technical strength: Strong foundations in data structures, algorithms, and systems design matter more than prior experience with our tech stack.

• Problem solver: You enjoy tackling ambiguous problems, breaking them down into actionable code, and iterating quickly.

• Ownership: You take responsibility for end-to-end outcomes and continuously improve the systems you build.

• Collaboration: Comfortable working asynchronously with a global team, with excellent communication skills.

• Curiosity + adaptability: You love learning, exploring new tools, and stepping outside your comfort zone to understand the bigger picture.

This isn’t another coding job. You’ll work in a flexible, fast-moving, and highly collaborative culture, where innovation is encouraged, your voice is heard, and the impact of your work is immediate. You’ll tackle meaningful challenges, learn, and grow alongside talented peers.

If this sounds like your kind of place, we’d love to meet you!

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Subcontracts Administrator Associate

Location: USA VA Falls Church - 3150 Fairview Park Dr (VAS095)

Job Description:

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Contract Management

Job Qualifications:

Skills:

Office Administration, Procurement, Time Management

Certifications:

None

Experience:

0 + years of related experience

US Citizenship Required:

No

Job Description:

Contribute to the strategic direction of the business and support impactful mission outcomes as a Subcontracts Administrator Associate at GDIT. Here, you’ll enable the success of the most critical state and local government missions and the growth of a meaningful career in Subcontract Management. 

MEANINGFUL WORK AND PERSONAL IMPACT

• Lead/Manage/Support - Prepare, issue, and administer subcontracts, purchase orders, and modifications.
• Collaboration -   Work closely with Program Management, Contracts, Finance, and Supply Chain teams to align subcontract activities with mission objectives.
• Drive – Identify and help mitigate subcontract risks through proactive management to include serving as the primary point of contact for subcontractors on the program that you support.
• Utilize – Support SHIPS objectives to meet milestones and monitoring performance/compliance to ensure timely delivery and quality standards are met.

WHAT YOU’LL NEED TO SUCCEED

Bring your expertise and drive for innovation to GDIT. The Subcontracts Administrator Associate must have:

• Education: Bachelors degree
• Required Experience: 0 - 2 Years of experience
• Required Technical Skills: Microsoft Office Suite
• Location: This role will require working at our GDIT facility in Falls Church, VA. Must be comfortable working onsite 3 days a week minimum.
• US Person required
• Role requirements: Demonstrated customer service excellence with strong attention to detail, responsiveness, and productivity. Proficient in multitasking, time management, and effective written and verbal communication. Possess solid administrative and organizational skills.

GDIT IS YOUR PLACE

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goal
•  Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

The likely hourly rate for this position is between $25.63 - $28.85. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Hybrid

Work Location:

USA VA Falls Church

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Title: DES Coach - San Francisco

Location: US-San Francisco

Job Description:

The DES Coach supervises and coordinates the daily activities of the Delivery Expert Setup Operation. The main responsibility of a Coach is to motivate, develop, and guide a team of remote Technicians across the U.S. to ensure their ability to provide outstanding customer service, offer our connected home product consistently, and follow through tasks effectively. Experts may be managed directly in market or remote with their Coach acting as their primary point of contact.  

ESSENTIAL JOB SKILLS/DUTIES:  

• Excellent interpersonal skills—ability to develop effective relationships with internal and external professionals both virtually and face-to-face  

• Excellent team developing skills  

• Experience supporting and delivering on sales requirements  

• Ability to plan well and prioritize multiple projects simultaneously  

• Maintain character under tight pressure in an adaptable environment  

• Excellent critical thinking skills to collect appropriate data and make good decisions quickly  

• Excellent written and verbal communication skills

• Active listener; strong communication - verbal and nonverbal 

• Good analysis; solves basic problems 

• Manages time; takes direction from leader 

• Builds relationships with teammates 

• Basic understanding of the products and services offered 

• Adaptable to change; manages change in work priorities 

• Contributing team member and pursues relationships to advance work 

• Provides peer to peer feedback 

• Inspires peers through engagement and team support 

• Reliable transportation required in order to report daily to Forward Stocking Location

• Bachelor’s degree or associate degree from an accredited institution or equivalent work experience  

• 1+ year(s) of supervisory experience with an excellent aptitude for motivating and coaching employees

• Technical experience in assembling and/or dissembling electronic devices preferred

NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.  

Title: Project Analyst

Location: USA DC Washington - 330 C St SW (DCC127)

Job Description:

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Help Desk Support, Microsoft Office, Standard Operating Procedure (SOP)

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

Position Description:

GDIT is hiring a Project Analyst to support project management, change management, user management, and help coordinate development and O&M tasks. The Project Analyst will be responsible for resolving/triaging reported technical issues, performing fixes, and managing small technical projects. 

Position Duties:

• Support Project Managers and Business Analysts with project management tasks to ensure alignment with user needs and requirements.
• Attend and help organize change management meetings and reviews, and assist in assessments and user notification, and track implementation.
• Support IT governance processes and gate reviews.
• Lead SCRUM meetings when needed and help identify blockers and solutions.
• Provide responsive, consistent, and reliable support to a customer base that provides mission critical support.
• Provide Tier 2 support for customer support requests and escalate to development and operations teams when appropriate.
• Log all support requests from phone calls, emails, and walkups into designated Service Console.
• Troubleshoot end user issues across designated platforms, triaging to identified resolver groups as needed. Work effectively with cross-functional teams to identify and resolve issues. 
• Implement various projects, develop work plans, and ensure timely completion as required. 
• Manage business applications and provide support to end users of designated systems.  Perform system administration and user management tasks such as resolving access issues, processing name changes, and updating email information to facilitate system access.
• Other projects as assigned.

Qualifications:

• Requires a BA/BS in computer science or related field with at least 3 years of related experience.
• Knowledge of System Development Life Cycle (SDLC)
• Knowledge and experience in IT project management and methodologies, including Agile/SCRUM.
• Experience utilizing a Customer Relationship Management system (Salesforce, ServiceNow, etc.). Salesforce admin experience preferred.
• Robust customer service skills are required.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail and ability to navigate approved processes in documenting all support requests from help desk inquiries, providing appropriate and timely resolution to end users
• Strong interpersonal skills for communicating with internal and external personnel of all levels.
• Ability to multi-task and work independently with minimal supervision and in collaboration with cross functional teams to identify and resolve complex issues.
• Ability to keep sensitive information protected.

Additional Requirements: 

• This position requires an existing T4 Public Trust or the ability to obtain one.  

• Position is 100% remote and may require occasional travel to Washington, DC.

The likely salary range for this position is $72,877 - $98,599. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Remote

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Iniduals with Disabilities / Protected Veterans

Customer Service Agent (Remote)

Locations: Atlanta, GA; Austin, TX; Las Vegas, NV; Miami, FL; Salt Lake City, UT; Scottsdale, AZ

Compensation: $19–$21/hour + equity (based on experience, location, and market factors; subject to change)

Benefits: Health, dental, vision, PTO, parental leave, 401(k)/RRSP with match, wellness perks; eligibility may vary

Department: Insurance

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: Solutions Consultant

Location:

Remote Illinois

Remote Texas

Remote New York

Remote Georgia

Remote California

Job Description:

What will I be doing?

Industry Focus

What you will need to succeed:

• Hands on experience using Adobe Creative Cloud Suite, Custom Models, Express, Firefly and Frame.io
• Curiosity
• Exceptional analytical and problem-solving skills
• Strong listening skills with ability to work effectively with people at all levels in an organization
• Strong attention to detail, exceptionally hands-on in all the work you’re doing
• Ability to clearly communicate sophisticated ideas both verbally and in writing
• Organized, able to balance multiple work streams at once and multi-task
• Work collaboratively in a team environment
• You are a curious self-starter who is inventive and able to work on projects with minimal mentorship
• High level of energy, personal drive, and positivity

Ideal Skills & Background

• Five years professional experience in a customer facing creative operations, production, post production, digital marketing or Solutions Consulting role.
• First hand experience generating content using; Adobe Firefly, Midjourney, Gemini Nano Banana or similar.
• Knowledge of API based workflows across Enterprise Tech Stacks with the ability to walk customers through a high level overview of potential API workflows.
• Project management skills in delivering on time solutions that routinely exceed customer needs.
• Experience with creative production technology systems; MAM, DAM, NLE’s, and other related systems
• Fundamental understanding of cloud architecture.
• Familiar and skilled with graphics programs to craft presentations; Express, Figma, PowerPoint, Miro and/or Keynote
• Background in design with in depth knowledge of InDesign, Illustrator, Photoshop a plus
• Self-managed, adaptable, and dedicated to customer support
• Strong verbal and writing skills
• Strong interpersonal, presentation, and communication skills
• Some travel may be required

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $147,800 -- $236,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $163,200 - $236,400 In New York, the pay range for this position is $163,200 - $236,400 In Illinois, the pay range for this position is $156,300 - $226,350

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Receptionist (Part-time)

locations

Richardson, Texas

time type

Part time

job requisition id

R-26-0035858

Location(s)

Richardson, Texas

Position Summary:

As the first point of contact, the Receptionist serves visitors by greeting, welcoming and directing them appropriately. Notifies company personnel of visitor arrival. Redirects phone calls and offers administrative support within the Human Resource department and across the organization. This is an in-office position in Kemper’s Richardson, TX office Monday-Thurday.

Position Responsibilities:

• Welcomes visitors by greeting them, in person or on the telephone
• Answering or referring switchboard inquiries
• Main point of contact for registering guests/visitors and coordinating badge access for employees, contractors, and visitors
• Performs routine and ad-hoc human resources administrative duties (Form I-9 Verification, HR File responsibilities, office postings, recruiting, etc.)
• Supports all deliveries to the office including USPS, FedEx, etc.
• Provides general administrative support

Position Qualifications:

• Minimum 4 years previous receptionist or office assistant experience
• High School diploma or equivalent
• High degree of professionalism and discretion
• Human Resources experience (preferred)
• RingCentral or similar phone system experience (preferred)
• Excellent verbal and written communication skills
• Attention to detail
• Intermediate Microsoft Office Skills
• Sponsorship is not accepted for this opportunity
• This is an on-site position in Kemper's Richardson, TX office, working Monday-Thursday.

Customer Service Representative

• temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">25300 Al Moen Drive, Indianapolis, IN, United States
• temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">Employees can work remotely
• temprop="employmentType">Full-time
• Department: Consumer Services

Company Description

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We’re focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

At Fortune Brands, we’re building something big. We’re advancing exciting innovations in all of our products and processes. We’re delivering trust, dependability, sustainability, and style. To make it all happen, we’ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.

When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Job Description

The Larson Consumer Service team is comprised of front-line professionals who take pride in ensuring an excellent customer experience. They are the personal connection between our company and our customers.

As the Product Consultant, you are the “Voice of Larson Doors” that consumers interact with when they have product, technical, or warranty questions. You will provide world-class customer service to our consumers and receive paid virtual training in Larson products to make sure you are ready to assist our customers.

Before the completion of training and to ensure you are ready for the role, you will be paired with a tenured teammate to prepare for success in your new career.

Larson offers a competitive starting rate of $37k/yr ($17.79/hour) and benefits from day one, which include medical, dental, vision, annual bonus opportunities, paid time off, 401K, profit sharing, product discounts, and more.

This position is 100% remote and Larson provides all the necessary equipment for you to be successful!

If this sounds like the position for you, our next training will begin on April 20, 2026 with training hours of 8:30 am-5:00 pm CST (M-F). Our contact center is open Monday - Friday 7:30am - 5:00pm Central Time & Saturday 7:30 – 4:00 pm Central Time; the incumbent will be scheduled to work an 8-hour shift during those hours. Saturdays are scheduled on a rotating basis.

RESPONSIBLIITIES:

• Deliver a positive consumer experience that strengthens brand perception and drives unsolicited word of mouth advocacy.
• Manage inbound consumer calls to diagnose issues, determine root causes, and provide clear product and technical support solutions.
• Use technology effectively to identify products, explain resolutions, and guide consumers through repairs or installation of service kits.
• Navigate challenging or sensitive situations by negotiating solutions that create positive outcomes for both the consumer and Larson.
• Maintain professional composure and communication throughout all interactions.
• Consistently meet daily performance metrics, including call quality, call management, productivity, and adherence to established processes.
• Accurately document consumer information, product details, and troubleshooting steps as required.
• Performs other duties and/or special assignments as needed

Qualifications

• High School diploma or equivalent required. College degree or currently working towards the completion of a college degree is strongly preferred.
• 2 or more years’ experience in a contact center or other fast-paced customer service environment required.
• Excellent professional communication skills required, both verbal and written.
• Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus.
• Must be able to thrive in a work environment that demands high-level focus, low mobility, and high observation.
• Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork.
• Incumbent must meet internet speed and connection requirements (must be hardwired), pass background and drug tests, have a safe and secure workspace, and follow department's Remote Work Policy.

Additional Information

Fortune Brands believes in fair and equitable pay. The base salary for this role is  $37,000 USD. In addition to base salary, employees will participate in either an annual bonus plan based on company and inidual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.

Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.

Equal Employment Opportunity

Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

Fortune Brands is committed to working with and providing reasonable accommodations to iniduals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.

Important Notice: Protect Yourself from Fraudulent Job Postings

To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.

Title: Library Page

Location: Nashville United States

Job Description:

These Non-Civil service positions are part-time, 19.5 hours per week. Positions are located system wide.  This position performs clerical and physical duties involved in day-to-day operations of a public branch or ision.  Health insurance benefits are not available. Successful candidates must pass an alphabetizing/sorting skills test.  

Must be able to work evenings and weekends. 

A city with a great library is a great city, and that's very true for Nashville. With nearly three million visits per year - and a collection of almost two million items - Nashville Public Library (NPL) is Music City's gateway to lifelong learning, growth, and community connection. Our one-of-a-kind Civil Rights Room and Votes for Women Room bring visitors together to explore the history of civil rights and plot a course for our shared future. Our lauded Wishing Chair Productions puppet shows, and story times delight audiences of all ages with stories that make them laugh, love, and grow. Meanwhile, initiatives like Studio NPL, NAZA, Bringing Books to Life, Seed Exchange, Be Well at NPL, and Digital Inclusion connect Nashvillians with resources from across our 21-location system to learn new skills, enrich their quality of life, and forge long-lasting friendships. If you have a passion for helping people, love books and learning, and desire to be part of a team that does transformative work every day, then NPL just might be the place for you.

• Sorts and shelves library materials in the correct order.
• Empties book depositories and help prepare materials for re-shelving.
• Maintains correct arrangement of materials by checking for proper sequence.
• Answers directional questions from the public.
• Clears tables of materials, straighten furniture, and replenishes supplies.
• Adheres to library Customer Service Guidelines.
• Requires walking, standing, reaching, bending, lifting book bins that can weigh up to 30 pounds and pushing carts of books that can weigh up to 100 pounds.
• May perform other housekeeping duties as assigned.
• May assist with library programs and computer services as requested.
• May assist with opening and closing activities at a branch or department.

Eighth Grade Education

Candidates with accreditations earned in a foreign institute are encouraged to apply.

• Skill in dealing with the public
• Ability to alphabetize and sort library materials by the Dewey decimal classification system
• Ability to perform various clerical functions
• Ability to receive and follow instructions
• Bilingual language skills

Customer Support Specialist

Location

Boston

Employment Type

Full time

Location Type

Hybrid

Department

CX

OverviewApplication

About OnRamp

OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors (we just raised our $15M Series A) and trusted by Fortune 15 companies, we’re redefining how companies bring new customers online.

OnRamp is expanding, recently opening an office just steps from South Station in Boston. As part of this expansion, we're looking for a Customer Support Specialist who wants to help build the future model of support. In this role, you will bring creative approaches to our customers and internal processes across Customer Success. Be a product expert, bring an AI first approach, expand the knowledge base, help our customers and our team take customer onboarding to the next level!

As a Customer Support Specialist, you will be responsible for working directly with OnRamp customers. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, OnRamp. You will strive to deliver a human centered, helpful and consultative Support experience through creative problem-solving, thoughtful communication and tailored solution design that solves roadblocks and puts customers back on track to achieving their key business outcomes.

In this fast growing environment, career paths for successful Customer Support Specialists could include Senior Support Specialist, Customer Success Manager (CSM), Business Development Manager (BDR) or Sales Engineer (SE). Do you learn applications in depth and help others? This is a role that will allow you to show your expertise and grow with the company.

In this role, you will:

• Communicate with customers via phone and e-mail, to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries

• Apply troubleshooting frameworks to test, recreate, and investigate technical queries to remove barriers and help customers get back on track as quickly as possible

• Identify and diagnose software issues to fix and improve the product experience for our customers

• Utilize the full potential of internal resources and tools to learn and adapt to a growing product and a fast-changing industry

• Apply business acumen in customer interactions to proactively identify opportunities to grow their business, through expanded use of our software

• Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, working with customers with their overall OnRamp experience in mind

• Collaborate within OnRamp (with teams such as Customer Success and Product) to retain and grow customers on our platform

• Be a thoughtful engine to improve our product by surfacing trends and ideas to the Product Management team

• Create and maintain help documents

• Manage internal processes and systems used to organize and deliver the post sales experience

• Be a role model and a trusted advisor by showcasing OnRamp values and a customer centric approach in every customer interaction

We are looking for people who:

• Are fluent in English

• AI first approach, self-motivated, always curious, consistently eager to learn, with a growth mindset

• Are performance oriented and demonstrate a strong customer first mentality by consistently providing customers high quality service

• A curiosity for technical deep-ing and troubleshooting. We don’t always have the answers right away, so you need to enjoy discovering them!

• Thrive in a dynamic and collaborative environment and are comfortable with change, ambiguity, working autonomously and using good judgment to make decisions that solve for the customer

• Are seeking to receive regular feedback and coaching to help you develop competencies relevant to make you successful in the role

• Are able to understand and utilize documented knowledge, as well as utilize current and emerging technologies to provide best in class support

• Are motivated by building technical skills, and acquiring in-depth knowledge about our product and related technical concepts

• Embody our customer first values and add to our company culture

• Comfortable with working across phone, email and zoom

• Comfortable with a hybrid work arrangement of 3 days in the office and up to 2 days remote. Occasional onsite, company meetings and events will require in person attendance for a particular or particular set of days

• Pylon, Pylon AI Bot, Fathom, Salesforce and HubSpot knowledge and willingness to learn more are a plus

Due to the high volume of applications, we request a short video (under 3 mins) submission from candidates for this position. This is an opportunity for the inidual to illustrate their communications skills and their motivation towards the role.

Why OnRamp

• Work directly with enterprise and mid-market clients, including Fortune 15 companies

• Join a high-growth SaaS company that just raised its $15M Series A led by top investors

• Be part of a collaborative, ownership-driven culture

• Highly competitive cash compensation, equity, and benefits

• Boston-based, 3+ days a week in-office

OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don’t hesitate to let us know.

Title: Remote Call Center Agent

Location:

Charlotte, North Carolina; Houston, Texas; Nashville, Tennessee; Orem, Utah; Reno, Nevada; Tucson, Arizona

Department: Insurance

Job Description:

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers

• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.

• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy

• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities

• You are passionate about helping others

• Has 2+ years of experience working in a call center environment

Compensation and perks:

• Hourly wage: $19.00 - 21.00

• We will pay for your P&C license (expected within 60 days after starting)

• Medical, dental, vision insurance, 401K match

• Ability to work remotely (we provide work equipment)

• Ongoing training and mentorship from our leadership team

• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Customer Service Representative

locations

Portage, Michigan

Dallas, Texas

Los Angeles, California

time type

Full time

job requisition id

R559883

Work Flexibility: Remote or Hybrid or Onsite

Schedule: Monday-Friday, 10:30am-7pm EST 

Overtime required as needed 

What You Will Do –

As a Customer Service Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service.

• Provide phone and email support for inquiries from sales and healthcare professionals
• Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders
• Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure 100% quality for all orders
• Understand, interpret, and explain detailed information of processes and procedures
• Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required
• Demonstrate flexibility in responding to new and rapidly changing situations and environment
• Demonstrate an understanding of how decisions impact customers, markets and sales representatives
• Provide support beyond standard hours as needed if call volume and/or workload require additional time

What you need -

Required -

• HS diploma or equivalent
• 2 years of direct Customer Service and/or Call Center Experience

Preferred -

• Bachelors Degree  
• ERP experience (SAP, GHX, EDI, Salesforce, Genesis, PowerBI, etc.)

$21.28 – $34.82 per hour plus bonus eligible + benefits. Inidual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Title: Insurance Sales Lead

Location: Houston, Texas; Augusta, Georgia; Charlotte, North Carolina; Orlando, Florida; Reno, Nevada; Tucson, Arizona

Department: Insurance

Job Description:

You could lead a team anywhere. Why us?

• Join a pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).

• Work with a high-caliber team from companies like McKinsey, Amazon, BCG, and Nvidia.

• Disrupt a massive market and help us scale to a $10B business in the next few years.

• Be immersed in a talent-dense environment that prioritizes first-principles thinking and rapid career acceleration.

About the Opportunity:

We are looking for a Sales Team Lead who is energized by the challenge of scaling a high-performance sales organization. Reporting to the Director, Contact Center Operations, you will be a player-coach responsible for the success of a team of Insurance Sales Agents.

At Jerry, we don’t just sell insurance; we simplify the most complex and expensive aspects of car ownership. As a Team Lead, you will ensure your team provides a tailored, seamless experience for our 5M+ customers. You will be the bridge between front-line execution and operational strategy, coaching your team to hit aggressive targets while partnering with Product and Engineering to build the future of the Jerry super app.

How You Will Make an Impact:

• Performance Coaching: Build a culture of excellence by conducting call audits, tracking key metrics, and providing rigorous monthly coaching for talent development.

• Team Leadership: Manage the daily operations of your squad, including scheduling, performance reviews, and onboarding new high-caliber hires.

• Operational Excellence: Provide direct feedback to Product Managers and Engineering to enhance our internal SOPs, GenAI tools, and the Jerry app experience.

• Direct Customer Engagement: Lead by example by hopping on the front lines, simplifying jargon, preparing quotes, and binding policies to stay sharp on the customer experience.

• Growth Strategy: Collaborate across insurance operations to identify gaps in coverage and find ways to increase new business policy sales and customer retention.

Who You Are:

• A Proven Leader: You have experience coaching, mentoring, or leading sales teams in a high-velocity environment.

• A "First Principles" Thinker: You don't just follow a script; you understand the "why" and can identify gaps to build better processes.

• Results-Oriented: You live for the metrics. You enjoy the challenge of hitting KPIs and holding your team accountable to a high bar of performance.

• An Expert Communicator: You can explain complex insurance concepts with ease and maintain a professional, empathetic attitude under pressure.

• Adaptable: You thrive in the ambiguity of a fast-growing startup and are comfortable moving between high-level strategy and hands-on execution.

• Customer-obsessed: You genuinely care about making the purchasing process less painful for customers and champion a customer-first culture where every interaction builds trust.

Compensation & Benefits:

• Pay: $100,000 - $150,000+ per year (including commission)

• Workplace: Remote (we will provide you with equipment)

• Benefits: Insurance (health, vision, dental), paid time off, paid parental leave, 401K with employer matching, etc.

Minimum Requirements:

• 3+ years of experience in personal lines insurance sales or a high-volume contact center environment.

• Demonstrated experience in a leadership or "player-coach" capacity (Team Lead, Senior Rep, or Manager).

• Active Property & Casualty (P&C) license is required (or willingness to obtain one quickly).

• Strong technical aptitude and comfort with CRM tools and omni-channel communication platforms.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Title: People Enablement Partner | UK | Remote

Location:  United Kingdom (Remote)

Job Description:

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

This is a full time remote role for applicants in the United Kingdom only. We are looking for candidates who have experience supporting Sales or customer facing orgs as a business partner, but whose true passion, experience and interest is enabling those teams and leaders on a daily basis.

This is an exciting opportunity to join our already strong People Business Partnering function at Grafana Labs. You will report to our Sr. Manager, People Business Partnering and form a critical part of our GTM Business Partnering team, supporting the global design, implementation and delivery of our People enablement strategy.

Our ideal candidate will comfortably drive the strategic enablement planning process for the GTM organisation and cross-functionally partner on their learning and performance priorities, needs, and enablement goals. You will understand the interplay between retention, people management, and leadership enablement and have the experience to make a meaningful impact on those objectives. If you enjoy variety, a broad scope, and partnering with leadership to drive real change and development within their teams, this role may be for you.

What You’ll Be Doing:

• You will partner directly with our GTM management and leadership teams building trusted advisor status with key stakeholders
• You will help design and lead the annual delivery of the org’s People Plan agenda as it relates to any learning, performance or development topics
• This will include the facilitation and presentation of enablement based topics both ad-hoc / remotely and at global as well as regional departmental in-person offsites 
• You will identify needs, gaps & opportunities within the team’s current people management structure in an effort to improve their overall organisational health metrics 
• You will support new and experienced people managers across the GTM function to ensure we build a strong and consistent approach to people management 
• You will partner with our People team to deliver our annual People processes surrounding talent & performance, attrition & retention and learning initiatives 
• You will have the professional knowledge to actively contribute to the enhancement and delivery of these enablement processes, as well as provide your experienced perspective on how to improve these initiatives on an ongoing basis
• You will use AI tools and LLMs of your choosing to build lightweight, prompt-driven enablement workflows—such as generating personalised manager coaching briefs from 360 feedback and engagement data, creating AI-assisted “manager readiness” diagnostics that produce tailored development plans, and using sentiment analysis to measure enablement impact

What Makes You a Great Fit:

• Ideally you’ll have done this before—you have experience in a high-growth environment; you will also have experience partnering with GTM management teams at a strategic level
• Ideally you have experience of working remotely and internationally coordinating with team members globally and understand the challenges and opportunities of remote work and communication
• You are process oriented and enjoy creating structure where there may be ambiguity and are skilled at finding creative solutions to non-obvious problems
• You are an excellent communicator in all channels (in-person, over Zoom, in Slack) and you’re able to garner strong working relationships as a result 
• You are a people-person and problem solver at heart - you are able to take your passion for helping others and identifying problems to ultimately define solutions and drive impact
• You appreciate working in a team through competing priorities and are able to use your initiative and creative problem solving to confidently manage decision-making  
• You will be highly approachable while successfully being able to provide a customer service approach to your role ensuring that everyone, locally and internationally, views you as a “go to” person for enablement and development
• You are AI-fluent, tool-agnostic, and instinctively reach for LLMs to accelerate your work—whether that’s synthesising survey and attrition data to surface people-management patterns, prototyping workshop content and roleplay scenarios in hours instead of weeks, or building prompt-driven workflows that personalise enablement at scale.

Bonus Points For:

• Experience working in startup or high-growth technology environments, particularly within SaaS companies, is strongly preferred.
• You have strong experience facilitating and presenting on a wide array of topics including enablement led discussion. Obtaining a coaching certification is a plus.

Compensation & Rewards:

In the United Kingdom, the OTE (On-Target Earnings) compensation range for this role is GBP 72,000 - GBP 87,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. 
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and ersity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Title: Senior Product Manager - Personalization & My TELUS Experience

Location: Ontario, Canada

Job Description:

Join our team and what we'll accomplish together

TELUS is renowned for its inclusive culture where erse perspectives fuel innovation and meaningful outcomes for customers. Our Digital Experience organization plays a critical role in delivering a Digital First strategy by creating simple, personalized, and connected experiences across our digital ecosystem.

As a Senior Product Manager, Personalization & My TELUS Experience, you will own the strategy, roadmap, and evolution of TELUS’ personalization capabilities and the My TELUS authenticated experience for Small & Medium Business (SMB) customers. This role is responsible for shaping how SMB customers discover, manage, and grow their TELUS services through intelligent, relevant, and consistent digital interactions.

You will lead a portfolio of capabilities that span identity, preferences, segmentation, targeting, content personalization, and in-journey decisioning, ensuring personalization is delivered responsibly, measurably, and at scale across TELUS digital channels.

This role requires strong product judgment, customer empathy, and systems thinking, along with the ability to influence across marketing, technology, analytics, and privacy teams.

Here’s how:

• Own personalization strategy and vision: Define a clear product vision and multi-year roadmap for personalization and My TELUS experiences, aligned to SMB growth and engagement goals

• Lead My TELUS capability evolution: Drive the strategy and ongoing optimization of authenticated experiences that help SMB customers manage their accounts, services, and interactions with ease

• Enable omnichannel personalization: Partner with Marketing, Content, and Technology teams to deliver consistent, relevant experiences across web, app, and assisted channels

• Translate customer needs into capabilities: Leverage customer insights, behavioural data, and qualitative research to inform product decisions that reduce effort and increase value

• Drive measurable outcomes: Define success metrics and experimentation frameworks to assess the impact of personalization on engagement, conversion, retention, and satisfaction

• Balance innovation with trust: Ensure personalization capabilities are designed with privacy, consent, accessibility, and regulatory considerations at the core

• Influence cross-functional delivery: Act as a senior thought partner across Marketing, Digital, Analytics, Technology, Legal, and external partners to deliver end-to-end experiences

• Continuously improve platform effectiveness: Identify gaps, dependencies, and opportunities to improve personalization tooling, workflows, and operational mode

Qualifications

Here’s what you bring to this role:

• Senior product leadership: Proven experience owning digital customer experience or platform capabilities with accountability for strategy, roadmap, and outcomes

• Customer-centric mindset: Deep empathy for customer needs and behaviours, with experience translating insights into scalable product solutions

• Data-informed decision making: Strong ability to define metrics, interpret performance data, and use experimentation to guide prioritization

• Systems thinker: Ability to connect front-end experiences with backend capabilities such as identity, data, and content systems

• Strategic judgment: Comfortable operating in ambiguity, evaluating trade-offs, and making thoughtful recommendations

• Influential communicator: Skilled at articulating product vision and aligning erse stakeholders around shared outcomes

• Execution focus: Experience delivering complex digital capabilities using Agile methodologies while managing scope and dependencies

Great-to-haves:

• Experience with personalization platforms, customer data platforms (CDPs), or decisioning engines

• Experience with authenticated digital experiences (web or app), including account management or self-serve journeys

• Familiarity with A/B testing, experimentation frameworks, and analytics tools

• Understanding of privacy, consent management, and data governance in digital products

• Experience in B2B, B2B2C, telecommunications, or technology-driven environmentsLI-RE

Title: Customer Management Leader

Location:  Toowoomba, North QLD, Far North QLD

Job No: 679029

 Permanent Full Time

 Insurance

 Pay Band 5

Job Description:

Apply

• Permanent role
• Maintain a portfolio that keeps claims on target and provides customers with a constant contact point
• Townsville or Toowoomba CBD location / hybrid work environment

About the role:

The key accountabilities of the Customer Management Leader role is to lead a group of consultants to proactively identify claims that will require additional customer support and implement an approach to proactively manage these claims.

This role will require someone with a fix it attitude and motor claims stakeholder network to be able to take ownership of customers and issues, find solutions for them and ensure the feedback loop is provided to the wider Customer Management and Experience team.

You will use reporting techniques to identify claims, provide feedback loops and ultimately reduce complaints across motor claims.

You champion customer advocacy, coach your team to deliver exceptional service, and collaborate across functions to reduce complaints and improve Net Promoter Score (NPS). Your leadership directly influences customer retention, operational efficiency, and team engagement.

What you'll do:

• Create and maintain a high performing, engaged and enabled team that is focused on delivering results for our customers and our business
• Create, maintain, and promote an environment that encourages employees' wellbeing and is a safe working environment
• Manage change effectively so that changes are readily accepted and implemented
• Create a team environment which is seen as an attractive career destination for internal candidates
• Foster an environment where reward and recognition is based on performance.

What you'll bring:

• Minimum 4 years leadership experience in Insurance/Financial Services
• Experience in leading large teams in a highly competitive environment
• Knowledge of Motor claims customer journeys
• Strong understanding of the legislative landscape
• Proven record of achievement within a complex business environment.

What You'll Enjoy:

Access our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Hybrid working, flexible leave
• Paid study support, on-the-job learning, and a $1,000 referral bonus
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Performance-based bonuses and Suncorp shares for eligible employees
• Diversity is celebrated through employee resource groups and inclusive policies for all families

At Suncorp we believe we are our best when our workforce is as erse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a erse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

For more information or if you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact Annette_[email protected] for a confidential conversation.

Title: Call Center Representative - Outbound Appointment Setter

Location: Albuquerque NM US

Type: Full-time

Workplace: Fully remote

Job Description:

At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you!

*MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED*

About the Role:

The Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath & Cabinet Experts brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required. *Candidates must be available to work during Eastern Standard Time hours*

Job Duties & Responsibilities:

• Responsible for engaging with prospective clients with the goal of setting appointments for the sales team

• Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients

• Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments

• Follow the designated sales process for appointment setting including confirming full and accurate client information

• Ensure all activity and information is accurately logged in CRM

• Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts

Skills & Qualifications:

• Prior experience in a multi-product sales environment preferred

• Background in home improvement inside sales strongly desired

• High School diploma or equivalent required

• 1+ year of call center experience required

• Experience with Lead Perfection CRM a plus

• Must be able to work independently in a fast-paced environment

• Excellent phone and communication skills

• Be energetic and have a positive attitude

• Must be task oriented and driven to meet and exceed goals

Benefits:

• Full-time W2 employment with competitive pay and several bonus opportunities

• Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match

• Paid Time Off including paid holidays and your birthday off!

• Flexible remote schedule with weekend availability

• Ongoing training to grow your skills

• Work in a supportive, award-winning company that values people and performance

Why work at Bath & Cabinet Experts?

Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest.

In addition to bath remodeling, we launched Cabinet Experts, a dedicated ision focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home.

At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner.

We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.

Title: Customer Service Assistant, Go.Compare (6 Months FTC)

Location: Cardiff Cardiff GB

Type: Contract

Workplace: Hybrid remote

Job Description:

Fancy a new customer service job, working for an award winning price comparison website?

Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage entrepreneurial ideas and accountability at all levels?

Do you enjoy problem solving and helping people when they need it most?

If the answer is yes, then this could be just the exciting new opportunity you've been looking for!

What you'll be doing

Reporting to the Senior Customer Service Manager, you'll be the primary point of contact between the business and our customers. You'll support customers whilst they complete their online comparisons, offer clarity on product information and help customers take advantage of special offers that we have available.

Experience that will put you ahead of the curve

• Great customer service operator with experience supporting customers within a contact centre environment or face to face
• Experience communicating with customers effectively via the telephone and digital channels i.e. email, live chat and social media
• General IT skills such as Word, Excel, Google Suite
• Excellent attention to detail

What's in it for you

The expected range for this role is £25,000

This is a Hybrid role from our Cardiff Office, working three days from the office, two from home

This is a fixed term contract role for 6 months.

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level P8

Who are we…

We're , part of Future PLC. You've probably heard of us - we're a price comparison site passionate about finding our customers savvy insurance deals. We're a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values.

We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams' hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we've built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority.

A team of bright-eyed insurance experts launched  back in November 2006 and we're still going strong. Based at our office in Cardiff, we've worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more.

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate ersity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a erse team isn't just good for business. It's the Future.

Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

#LI-Hybrid

Title: Call Center Representative / Outbound Appointment Setter

Location: US

Type: Full-time

Workplace: Fully remote

At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you!

*MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED*

About the Role:

The Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath & Cabinet Experts brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required. *Candidates must be available to work during Eastern Standard Time hours*

Job Duties & Responsibilities:

• Responsible for engaging with prospective clients with the goal of setting appointments for the sales team
• Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients
• Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments
• Follow the designated sales process for appointment setting including confirming full and accurate client information
• Ensure all activity and information is accurately logged in CRM
• Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts

Skills & Qualifications:

• Prior experience in a multi-product sales environment preferred
• Background in home improvement inside sales strongly desired
• High School diploma or equivalent required
• 1+ year of call center experience required
• Experience with Lead Perfection CRM a plus
• Must be able to work independently in a fast-paced environment
• Excellent phone and communication skills
• Be energetic and have a positive attitude
• Must be task oriented and driven to meet and exceed goals

Benefits:

• Full-time W2 employment with competitive pay and several bonus opportunities
• Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
• Paid Time Off including paid holidays and your birthday off!
• Flexible remote schedule with weekend availability
• Ongoing training to grow your skills
• Work in a supportive, award-winning company that values people and performance

Why work at Bath & Cabinet Experts?

Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest.

In addition to bath remodeling, we launched Cabinet Experts, a dedicated ision focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home.

At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner.

We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.

Title: (Native Swedish) Customer Support Consultant (Future Openings, remotely)

Location:

Malmön, Västra Götaland County, Sweden

Gothenburg, Västra Götaland County, Sweden

Turku, Southwest Finland, Finland

Málaga, Andalusia, Spain

Alicante, Valencian Community, Spain

Chiang Mai, Thailand

Type: Contract

Workplace: Fully remote

Job Description:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

• Native Swedish and good English communication skills (at B2 level or higher)
• 6+ months of experience in customer support role
• CRM systems expertise
• Strong analytical thinking and research skills
• Positive, proactive and responsible attitude
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience in technical support

What you get in return:

• Provide services during flexible hours
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time, but also – internal health policy
• Responsive leadership interested in your development and long-lasting cooperation
• Greenhouse conditions for self-development
• A culture built on trust, with no time-tracking requirements

If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 

*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Title: (Native Swedish) Customer Support Consultant (Future Openings, remotely)

Locations:

Malmön, Västra Götaland County, Sweden

Gothenburg, Västra Götaland County, Sweden

Turku, Southwest Finland, Finland

Málaga, Andalusia, Spain

Alicante, Valencian Community, Spain

Chiang Mai, Thailand

Type: Contract

Workplace: Fully remote

Job Description:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.

What you will do:

• Deliver outstanding customer support via calls, chats and emails

• Build strong and lasting customer relationships

• Keep up with evolving tools and technology

• Handle sensitive customer data with care and security

• Apply the latest and greatest customer happiness practices

• Maintain deep understanding of client solutions and meet KPI

• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

• Native Swedish and good English communication skills (at B2 level or higher)

• 6+ months of experience in customer support role

• CRM systems expertise

• Strong analytical thinking and research skills

• Positive, proactive and responsible attitude

• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience in technical support

What you get in return:

• Provide services during flexible hours

• Opportunity to cooperate fully remotely

• Inclusive international environment

• Compensation in USD

• Rewards for referring friends

• Balance between project workload and personal time, but also – internal health policy

• Responsive leadership interested in your development and long-lasting cooperation

• Greenhouse conditions for self-development

• A culture built on trust, with no time-tracking requirements

If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 

*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice_._

Title: Customer Care Expert (m/w/x)

Location: Remote Germany

Type: Full-time

Workplace: Fully remote

Job Description:

Remote or Berlin | Full-time | Start: immediately | Duration: permanent

Cara Care develops digital health solutions for the digestive tract, focusing on the needs of our patients. To support even more people on their journey to better health, we are looking for you.

Are you a good listener, solution-oriented, and eager to make a real difference with your empathy? Then join our Care Team.

What you will do with us:

• You will support our patients via app chat, email and telephone, actively contributing to a positive user experience. 
• You provide empathetic support with content-related and technical questions concerning our digital therapy programs.
• You know the content of our programs in detail and can respond inidually to the concerns and feedback of our users.
• You are the central interface between our patients and the Cara Care Team, and you bring valuable feedback directly into our product development and other areas.
• Your commitment contributes to the continuous improvement of our team processes and to positive team dynamics.

Requirements

What you should bring:

• You have gained initial experience in customer care or a comparable role.
• You have a strong affinity for digital products and feel comfortable using new tools.
• You speak and write German at a native speaker level and have very good English skills.
• You interact with people with empathy, patience and joy – whether on the phone or in written communication.
• You think and act in the best interests of our patients: a friendly, solution-oriented approach is a matter of course for you.
• For you, the needs of our patients are always the top priority.
• You are willing to occasionally be available for our active users on weekends as well.

Benefits

•  Fair pay:
  You will receive fair compensation, regular paychecks, and of course the technology you need to be able to work really well.
•  Great team!
  You can expect a lively, interdisciplinary team as well as a friendly and supportive working atmosphere - including regular team events on site.
•  Remote-first.
  Want to work from home? No problem. Want to work in the office in Berlin? Great too. We're remote-first – you work wherever suits you best.
•  30 days of free
  time – relaxation is important. With us, you get 30 days off per year: 26 vacation days and 4 extra Mental Health Days for your break in between.
•  Flexible working hours
  Whether you want to get started right away in the morning or prefer to start later – you design your day to suit you.
•  You make the difference!
  With us, you're not just a participant, you're right in the thick of things. Your ideas count and you can really make a difference.

About Cara Care

Cara Care is a digital health company with the mission of providing holistic, scientifically sound support for people with gastrointestinal issues. Through our apps, users can identify symptom triggers, receive personalized recommendations, and access digital therapy programs for:

• Irritable bowel syndrome (Cara Care for irritable bowel syndrome)
• Heartburn (Cara Care for reflux and irritable stomach)

Our irritable bowel syndrome program is officially approved by the  Federal Institute for Drugs and Medical Devices (BfArM)  as a reimbursable digital health application (DiGA).

Supported by Bayer

We are delighted that Cara Care recently became part of the Bayer Group. This step strengthens our mission and enables us to further expand our impact. With Bayer's global healthcare expertise and our innovative digital approach, we are ready to redefine digestive health care.

Working with us

At Cara Care, you'll work with a team of doctors, researchers, developers, product and people experts who are passionate about improving people's lives. We are inspired by our patients and driven by real-world impact. We work quickly and closely together, never losing sight of the importance of well-being – both for our users and for ourselves.

Diversity is important to us

We believe that erse teams develop better products. That's why we are committed to creating an inclusive environment for everyone – regardless of race, religion, skin color, national origin, gender, sexual orientation, gender identity, age, or disability.

We know that applying for a new job is a big step, and we really appreciate your time and effort. We look forward to getting to know you!

Title: Junior Microsoft Licensing Specialist

Location: Pocklington, England, United Kingdom

Workplace: Hybrid remote

Hybrid Microsoft Licensing PHX172

Job Description:

Description

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies.

We are now hiring a Junior Microsoft Licensing Specialist who will join our Microsoft Licensing Team and begin a structured development programme to build expertise in Microsoft licensing. This role will support customers across Education, Not‑for‑Profit, Public Sector and Private Sector organisations, helping them understand their licensing options, maintain agreements, and access accurate guidance while you develop over a 12‑month training pathway.

You don’t need previous licensing experience, just curiosity, motivation and a willingness to learn. By the end of the programme, you’ll be equipped to manage your own aligned customer base as a fully trained Microsoft Licensing Specialist.

What will you be doing?

• Provide high‑quality customer service, supporting organisations with licensing queries, product options, agreement structures and eligibility rules.
• Assist in triaging incoming enquiries, gathering key information and escalating complex queries to senior specialists when required.
• Support annual activities such as anniversaries, renewals, agreement changes and product additions.
• Attend aligned customer review meetings and deliver licensing workshop content (both online and in‑person) as your confidence grows.
• Help prepare cost projections, quotes, tenders and product exports using internal tools and templates.
• Review customer information to confirm eligibility for academic, not‑for‑profit and public‑sector agreements.
• Maintain accurate documentation, agreement records and licensing templates.
• Once trained, provide dedicated licensing support to an aligned portfolio of approximately 50 customers, proactively managing their needs and ensuring compliance.
• Work collaboratively with Sales, internal specialists, and the wider Licensing Team to deliver accurate advice and strong customer outcomes.
• Support colleagues during peak periods by assisting with shared inbox queries.
• Peer‑review cost models and proposals to support accuracy and consistent delivery.
• Complete the structured 12‑month licensing training plan, including learning modules, shadowing, workshops and Microsoft certifications.

What are we looking for?

• Strong customer service mindset, friendly, clear and supportive in communication.
• Excellent organisation skills - able to manage multiple tasks and deadlines effectively.
• Keen learner - motivated to build knowledge, ask questions, and progress.
• Team player - open, approachable and willing to support peers.
• Attention to detail - ensuring accuracy in documentation, quotes and data.
• Proactive problem solver - able to research, investigate and use available tools confidently.
• Desirable: Experience in customer service, administration or operations roles.
• Desirable: GCSE Maths & English Grade 4 (or equivalent).

Practical stuff 

Where is the role based? 

What about hybrid working?  

Two days p/w in the office is the minimum expectation for this role.

How many interviews? 

*Important* BPSS Check 

As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a  check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check. 

Have you made it this far? 

Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. 

Title: Senior/Staff/Principal Service Designer (CMS)

Location: United States

Remote

Job Description:

About Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. 

We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.

If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. 

The work we do matters.

About the job

At Skylight, service designers tie together human, digital, and physical interactions to create or change how government organizations operate in order to create or improve a service. Service designers are expected to understand the problem and organizational landscape, identify opportunities, and iteratively develop services and solutions.

As a Service Designer at Skylight, you won’t just be mapping journeys—you’ll be building the engines that power them. We are partnering with CMS and state Medicaid agencies to implement critical new community engagement requirements, ensuring eligible people stay covered. This is a high-stakes, delivery-focused role where your work lives at the intersection of policy, procedure, and production systems, not slide decks. You will operate at the "policy–tech boundary," translating federal mandates into functional APIs, data integrations, and streamlined internal workflows. Navigating the complexities of state bureaucracies and legacy systems, you'll use human-centered, agile methods to solve thorny eligibility problems and ship working software in rapid, iterative sprints. If you are a designer who loves to get their hands dirty with data, logic, and real-world implementation under tight deadlines, we want to talk.

What you’ll do

• Lead strategy and planning to define service design engagements

• Iteratively conduct the core of activities of service design — research, ideation, prototyping, and implementation — as part of a multidisciplinary, lean-agile team 

• Understand people and their behavior in relation to a service through research planning (e.g., what research methods to use), data collection (e.g., contextual inquiry), then synthesize research data through visualization and analysis (e.g., service blueprints)

• Generate ideas related to addressing the problem space through ideation planning, idea generation (e.g., brainwriting), and idea selection (e.g., decision matrix)

• Explore, evaluate, and communicate how people might experience or behave in future service situations through prototyping (commonly requires paper or clickable prototypes but may need other ways to validate user interactions and experiences)

• Implement changes to the components of a service — organizational, operational, human, technological, and physical — through activities such as process reengineering, software development, and change management

• Maintain organized, well-written documentation throughout the process

What we're looking for

Minimum qualifications

• Bias towards delivery and action

• Can take a systems thinking approach to changing how elements of an organization interact and influence one another

• Ability to plan, synthesize, and present research

• Ability to identify the best opportunities for service improvement through ideation and experimentation activities

• Know how to align policies, technology, infrastructures, and systems to drive meaningful outcomes for the business and users

• Ability to lead collaborative research and design activities, influence others, and build consensus

• Comfort working with technical and data workflows and systems, with enough fluency to collaborate effectively with engineering and data teams

• Ability to flex into product design activities (e.g., prototyping, interaction design, and collaborating closely with product and engineering teams to support delivery)

• Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)

• Passionate about creating better public outcomes through great government services

• A mindset and work approach that aligns with our core values

• Ability to travel for work from time to time

Nice-to-have qualifications

• Experience collaborating with state government partners

• Experience with Medicaid, Medicare, or healthcare programs

• Prior experience working in the civic tech space

• Experience working in a remote-team environment

Don’t meet every qualification but think you can do the job? We’d still love to hear from you. If you’re excited about the role, apply. We consider candidates with a range of backgrounds and experiences.

Other requirements

• All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.

• You must be legally authorized to work in the U.S. now and in the future without sponsorship.

• As a government contractor, you may be required to obtain a public trust or security clearance.

• You may be required to complete a company background check successfully.

• Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

Position type

This is a full-time, exempt position.

Location

This is a fully remote position.

Care package

Salary

We want to give you the most competitive salary possible. After all, you deserve it! To that end, we use the results of our interview process to determine what salary is most appropriate given your current level of seniority. For a Service Designer at Skylight, the current salary ranges are as follows:

• Associate Service Designer: $90,000–$125,000

• Service Designer: I: $120,000–$140,000

• Service Designer II: $135,000–$160,000

• Senior Service Designer: $150,000–$185,000

• Staff Service Designer: $170,000–$203,000

• Principal Service Designer: $180,000–$230,000

Benefits

Your well-being is important to us, so we focus on supporting you in a variety of ways:

• Medical insurance, dental insurance, vision insurance

• Short-term and long-term disability insurance

• Life and AD&D insurance

• Dependent care FSA, healthcare FSA, health savings account

• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period

• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays

• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents

• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options

• Business development / sales bonuses

• Referral bonuses

• Annual $2,000 allowance for professional development

• Annual $750 allowance for tech-related purchases

• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)

• Dollar-for-dollar charity donation matching, up to $500 per year

• Flexible, remote-friendly work environment

• An environment that empowers you to unleash your superpowers for public good

Title: Customer Success Manager -Thai Speaking (Singapore)

Location: Remote Singapore

Category: Customer and Product Success

Job Description:

Location

Who We Are

The Opportunity

Responsibilities

• Customer Management
  • Own a portfolio of accounts and facilitate the full customer lifecycle: onboarding, adoption, value realization, renewal, and expansion
  • Deliver rapid “time to first value” (TTFV) for onboarding customers by delivering effective customer training and enablement on DoiT Cloud Intelligence™ and driving the customer onboarding checklist
  • Build deep and healthy relationships with key customer stakeholders (CFOs, FinOps leads, engineers, cloud architects) and find new ways to engage with the customer team to ensure both depth and breadth of impact in the customer’s business
  • Perform business context discovery in partnership with the Forward Deployed Engineering team (and other relevant DoiT teams) to uncover opportunities for integrated use case implementation using DoiT Cloud Intelligence™
  • Build trust and transparency with customers as a customer advocate and provide valuable input to our product feedback loop (operating as the “voice of the customer”)
  • Maintains the Customer 360 record, ensuring that details for all customer touchpoints, workflows, and health metrics are accurate and up-to-date
  • Coordinate with our marketing team on customer advocacy opportunities (e.g. case studies, customer interviews)
• Risk and Escalation Management
  • Identify, escalate, and manage risk utilizing customer data: health scores, product usage, and customer sentiment
  • Create effective mitigation plans in collaboration with DoiT Account Managers, Product, Forward Deployed Engineering, and DoiT leadership
• Account Team Partnership
  • Identify and qualify expansion and growth opportunities throughout the customer journey for execution by the Account Management team 
  • Provide quantitative and qualitative insights to the Account Management team for customer Quarterly Business Reviews (QBRs) and renewals
• Internal CS Processes
  • Provide feedback on internal Customer Success playbooks and processes
  • Maintain a proficient understanding of DoiT’s products and services and customer use cases to advise customers on how to leverage DoiT solutions more effectively

Qualifications

• 3+ years of experience in Customer Success in a B2B Saas Company is a must 
• 1-2 years of experience with a public cloud platform like GCP, AWS, or Azure
• Experience driving success plans and achieving customer targets/goals/objectives
• Exceptional ability to communicate and foster positive business relationships with our customers and team members
• Demonstrated the ability to learn new technologies and products quickly, and understand how customers use them to drive strategic success
• A proven track record of creative problem solving on internal and customer-facing issues
• Accountability and personal organization is a must
• Highly motivated team player with a positive outlook and a can-do attitude, preferably with a great sense of humor
• Curiosity and self-motivation to learn and develop professional competencies
• Be fluent in English to a professional degree (verbal and written)

Bonus Points

• Cloud Provider (AWS, Azure, GCP) and/or FinOps Certifications
• Additional languages

Are you a Do’er?

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values.

Many Do’ers, One Team

#LI-Remote

Title: Customer Success Manager, Scaled Programs

Location: London

Workplace: hybrid

Category: All Customer Success Roles

Job Description:

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of iniduals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

About the role:

The Customer Success Manager, Scaled Programs is part of our Growth & GTM Strategy organization, within the Scaled Success Global team. In this role, you will independently manage a portfolio of 80-120 customer accounts delivering proactive, digital-first customer success that drives retention and customer value.You will own the full customer lifecycle, from onboarding through adoption, risk management, and renewal execution. Combining scalable engagement strategies (digital campaigns, webinars, automation) with strategic human touchpoints, you will help customers achieve their goals efficiently. You will operate with strong autonomy, tackle complex customer situations, and actively contribute to program improvement.

What you'll do:

• Own the full customer lifecycle for a portfolio of 80-120 accounts, driving retention and value realization through digital-first engagement and strategic touchpoints, with minimal guidance
• Execute complex renewal transactions including multi-product negotiations, pricing discussions, objection handling, and renewal closing, while proactively identifying expansion opportunities
• Design and deliver proactive, signal-based engagement by monitoring customer health metrics, usage patterns, and risk indicators, and executing targeted campaigns, webinars, and 1:1 interventions
• Collaborate cross-functionally with onboarding, product, sales, and support teams to resolve complex customer situations, and mentor less experienced team members by sharing best practices
• Contribute to program improvement by identifying playbook gaps, testing new engagement approaches, and providing strategic recommendations to leadership on Scaled CS effectiveness

What you'll need to succeed:

• Proven customer success or account management experience managing portfolios of accounts independently, preferably in a scaled, digital-first, or SMB environment
• Multilingual capabilities are essential (French, Spanish, German, or other European languages)
• Strong communication and influencing skills to engage customers and internal stakeholders across multiple channels (email, video, webinars, phone)
• Advanced proficiency with CRM (Salesforce), CS platforms (Gainsight preferred), and digital engagement and automation tools
• Strong analytical and problem-solving skills to interpret customer data, identify patterns, and adapt approaches creatively with limited information
• Self-directed and proactive, with the ability to prioritize effectively and make sound judgment calls within established guidelines
• Experience with SaaS products or digital analytics tools (Contentsquare, Heap, Hotjar, or similar), with the ability to guide customers on product adoption and value realization

Nice to have:

• Experience executing renewals or working in a renewals or sales capacity
• Track record of creating and executing digital customer engagement campaigns
• Experience mentoring or training team members in a CS environment
• Deep knowledge of digital experience analytics or product analytics platforms

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Lifestyle allowance

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for iniduals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Account Solutions Manager

Location: FORT WAYNE Indiana US

Department: 0.25

Job Description: Description:

Partners 1st Federal Credit Union will provide U with a competitive salary, paid illness, vacation, holidays, medical/dental/vision/life insurance, generous 401(k) retirement plan with company matches, tuition reimbursement, weekly pay, and a professional and fun office working environment.

Are U willing to provide our members with your enthusiasm for service, integrity to become their trusted financial partner, create and support quality teamwork among staff and able to apply your knowledge, skills and experience with member service and problem solving to accomplish important and meaningful work.

This position is for U if you are a proactive, solution-oriented person, with high integrity, a knack for leadership, and are able to work at our Directors Row location, Fort Wayne, IN, full-time, 40 hrs/wk, with a schedule of:

Mon-Fri: 8:00am-5:00pm

Role

Responsible for the daily oversight of Account Solutions activities, including specialized areas such as bankruptcies, foreclosures and charged-off accounts, ensuring all processes comply with credit union policies and regulatory requirements. Assists in developing and implementing collection and loss mitigation procedures, monitors departmental performance, and manages day-to-day operations to support the credit union’s goals and objectives.

Major Duties and Responsibilities

50% Directs the Account Solutions team in managing negative accounts and specialized areas to ensure the credit union achieves established goals and objectives related to loss mitigation and member account recovery. Oversees the quality, accuracy, and timeliness of all processes within the department, taking proactive action to resolve issues and improve performance. Additionally, monitors incoming communications from branches and Member Support, ensuring all inquiries and Podium text messages are responded to promptly, accurately, and in alignment with the credit union’s service standards.

35% Handles all aspects of bankruptcies, including account review and follow-up; analyzes and responds to credit bureau disputes; prepares and maintains payment arrangements on charged-off accounts; files estate claims for deceased members; and reviews and processes settlement proposals in accordance with credit union policies and regulatory requirements. Keeps management apprised of all critical issues.

10% Acts as primary backup for Account Solutions Clerk. Performs other duties as assigned.

5% Processes monthly charge offs and sends appropriate notices.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

This role requires behaviors and actions that reflect the credit union's culture, mission, and core values through exceptional service that supports both employees and members. A strong commitment to service excellence and member-focused solutions is essential to the success of this position and the credit union.

Requirements:

Knowledge and Skills

Experience

Two to Five years of similar or related experience, including time spent in preparatory positions.

Interpersonal Skills

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

ADA Requirements

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 4-6 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise. This position has the ability to do work remotely.

Mental and/or Emotional Requirements

Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various complicated written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from erse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Title: Customer Support Advocate (German Speaking)

Location:

Remote Poland

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.

About The Role:

As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every inidual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.

Our Values:

• Obsess over Clients and Taskers
• Win Together with Heart
• Own the Challenge
• Be Bold
• Move Forward. Move Fast

What You'll Work On:

Customer Obsessed:

• • Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
  • Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
  • Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.

Insight/Metrics Driven:

• • Understand customer needs and preferences through direct interactions and feedback.
  • Use feedback to make informed decisions aimed at improving customer satisfaction.
  • Spot trends in customer inquiries and behavior to better anticipate their needs.
  • Regularly assess and adapt your approach to ensure a positive customer experience.

Trusted Resource:

• • Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
  • Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
  • Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.

What You Will Need:

• Fluency in English + German required
• Minimum of 1 year of experience in a customer service role.
• Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
• Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
• Empathetic communication skills, with the ability to connect with customers on a personal level.
• Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
• Detail-oriented mindset with a commitment to delivering top-notch service.

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 92,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You’ll love working here because:

• Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the ersity of the communities in which we operate. Women make up half of our leadership team and our ersity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our erse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Title: Customer Support Advocate (Italian Speaking)

Location: Remote Poland

Category: Customer Support

Job Description:

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.

About The Role:

As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every inidual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.

Our Values:

• Obsess over Clients and Taskers
• Win Together with Heart
• Own the Challenge
• Be Bold
• Move Forward. Move Fast

What You'll Work On:

Customer Obsessed:

• • Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
  • Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
  • Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.

Insight/Metrics Driven:

• • Understand customer needs and preferences through direct interactions and feedback.
  • Use feedback to make informed decisions aimed at improving customer satisfaction.
  • Spot trends in customer inquiries and behavior to better anticipate their needs.
  • Regularly assess and adapt your approach to ensure a positive customer experience.

Trusted Resource:

• • Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
  • Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
  • Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.

What You Will Need:

• Fluency in English + Italian is required
• Minimum of 1 year of experience in a customer service role.
• Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
• Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
• Empathetic communication skills, with the ability to connect with customers on a personal level.
• Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
• Detail-oriented mindset with a commitment to delivering top-notch service.

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 92,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You’ll love working here because:

• Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the ersity of the communities in which we operate. Women make up half of our leadership team and our ersity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our erse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Title: Polish - Telephonic Interpreters

Location: USA

Type: Independent Contractor

Workplace: remote

Category: Over the Phone Interpreters

Job Description:

Overview:

As a telephonic interpreter for Polish in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

·         Provide effective telephonic remote interpreting

·         Answer inbound calls in a timely manner

·         Provide superior customer service

·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·         Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

·         Full fluency in both English and Polish

·         Technology proficient (web-based platforms, email, Microsoft Word)

·         Landline phone access for sound quality

·         An interpreting space that is quiet, secure, and free from outside noises

·         2+ years of professional interpreting experience preferred

·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

·         Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

Title: Thai Telephonic Interpreter - US Based

Location: LSA, Remote

Type: Independent Contractor

Workplace: remote

Category: Over the Phone Interpreters

Job Description:

Overview:

As a telephonic interpreter for Thai in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

·         Provide effective telephonic remote interpreting

·         Answer inbound calls in a timely manner

·         Provide superior customer service

·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·         Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

·         Full fluency in both English and Thai

·         Technology proficient (web-based platforms, email, Microsoft Word)

·         Landline phone access for sound quality

·         An interpreting space that is quiet, secure, and free from outside noises

·         2+ years of professional interpreting experience preferred

·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

·         Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

Title: Retail Suit Sales Consultant Part Time

Location: Indianapolis United States

Job ID

40819271

Brand Name

K&G Men's Company LLC

Job Function

Stores - Sales

Shift

Variable

Location

5410 East 82nd Street, Indianapolis, IN, United States, 46250

Location Name

00040 Indianapolis

Job Description:

Retail Suit Sales Consultant

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.

We Have Immediate Openings - Start Right Away!

• Competitive hourly rates
• Flexible schedules to meet your availability!
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchase made at any Tailored Brands store.

What You Bring:

• Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Our Retail Sales Consultants are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to:

• Engage as a member of a high-performing team through trust, commitment, and a focus on results.
• Build a relationship with your customer from greeting through post-sale contact.
• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
• Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts, and assist with monitoring and maintaining the fitting room areas including returning merchandise to the sales floor.
• Handle stand operating procedures for customer purchases, exchanges, store credits and returns at the point of sale in the store.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Our company celebrates ersity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Title: Contact Center Engineer III

Location: Remote

Full TimeInd_Contributor

Requisition ID: 1990

Job Description:

RxBenefits is seeking a Contact Center Engineer III to support and enhance our Five9 contact center platform. This role sits within IT and partners closely with Call Center Operations Managers to improve customer and agent experiences through call flow optimization, Five9 IVA development, and reliable cloud integrations. You’ll be hands-on with Five9 administration and configuration, building IVA experiences connected to Five9’s hosted Azure OpenAI platform, and enabling transcription and analytics workflows using AWS Transcribe and Deepgram.

Essential Job Responsibilities Include:

• Administer and configure Five9 (users/roles, skills, queues, routing, IVR, campaigns, recordings, dashboards, and reporting).
• Design, build, test, and maintain Five9 IVA experiences leveraging Five9’s hosted Azure OpenAI (prompting, dialog flows, intent/slot handling, containment, and agent escalation).
• Partner with Call Center Operations Managers to gather requirements, translate operational needs into routing/IVA changes, and deliver measurable improvements (AHT, containment, CSAT, transfer rate).
• Implement and support AWS and Azure integrations related to contact center workflows (REST APIs, event-driven patterns, IAM/identity fundamentals, monitoring/logging).
• Build and maintain speech transcription pipelines using AWS Transcribe and Deepgram (batch and/or real-time), including storage, indexing, retrieval, and operational reporting.
• Troubleshoot and resolve issues across telephony/call flows, IVA behavior, and cloud integrations; lead incident response and root-cause analysis (RCA).
• Establish standards for change control and release management (testing, rollback plans, documentation, peer reviews where applicable).
• Create runbooks, knowledge articles, and system diagrams; provide enablement to operations teams for day-to-day platform usage.
• Ensure solutions align with security, privacy, and compliance requirements (PII handling/redaction, retention, encryption, least-privilege access).
• Cross train peer group to eliminate single point of knowledge.

Required Skills / Experience:

• 4–6 years of experience supporting contact center platforms, including hands-on Five9 administration/configuration.
• Practical experience building or supporting IVA / conversational AI in a contact center environment.
• Experience integrating SaaS and cloud services using REST APIs / JSON; scripting or automation ability (Python, JavaScript, or similar).
• Working knowledge of Azure and AWS fundamentals relevant to integrations (identity/access, serverless concepts, networking basics, monitoring).
• Experience with speech transcription workflows
• Strong analytical and troubleshooting skills, with the ability to communicate clearly with technical teams and operations stakeholders.
• Exposure to AWS Connect
• Five9: ACD/IVR, skills-based routing, campaigns, recording, analytics, admin/security roles, APIs.
• Five9 IVA + Azure OpenAI (via Five9 hosted integration): dialog design, prompt tuning, escalation paths, safety and fallback handling.
• Transcription: AWS Transcribe, Deepgram, confidence scoring, diarization basics, redaction/PII handling, indexing and search.
• Cloud/Integration: API Gateway / Functions / Lambdas (or equivalents), queues/eventing, monitoring/logging, secrets management.
• General AWS experience related to compute, provisioning, etc.

Preferred Skills/Experience:

• Five9 certifications (Admin, Implementation, Supervisor) or equivalent demonstrated expertise.
• Experience with LLM prompt design and evaluation for voice experiences (guardrails, fallback strategies, prompt versioning, regression testing).
• Familiarity with call center KPIs and operational practices (WFM/QM, QA scoring, call dispositions, reporting/analytics).
• Knowledge of telephony fundamentals (SIP basics, call path troubleshooting, latency/jitter impacts).
• Experience in regulated environments (HIPAA, PCI, SOC 2) and implementing controls for voice and transcript data.

Success Measures:

• Improved IVA containment and reduced avoidable transfers or escalations for targeted call drivers.
• Faster turnaround on operational changes with fewer incidents through disciplined testing and change control.
• Reliable transcription pipelines with secure storage and usable outputs for QA and analytics.
• Strong partnership satisfaction from Call Center Operations Managers (predictable delivery, clear communication, documented processes).

Reporting & Collaboration:

• Reports to: Sr. Manger Shared Services (IT) 
• Partners with: Call Center Operations Managers, QA/WFM, InfoSec, Engineering and Integration teams

Based on relevant market data and other factors, the anticipated hiring range for this role is $111,200 - $139,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by inidual and business goals. 

We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to inidual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization.

RxBenefits is also committed to providing best in class benefits to our teammates.  We offer a robust total rewards package that includes:

• Remote first work environment
• Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
• Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
• Additional buy-up options for Short- and Long-Term Disability and Life Insurance
• 401(k) with an employer match up to 3.5% available after 60 days
• Community Service Day to give back and support what you love in your community
• 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
• Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
• Tuition Reimbursement for accredited degree programs
• Paid New Parent Leave that can be used for adoption or birth
• Pet insurance to protect your furbabies
• A robust mental health benefit and EAP service through Spring Health to support you when you need it most

Title: Patient Account Specialist

Location:  Colorado   United States

Work Type: Remote, Full Time

Job ID: 2026-452253

Department: Revenue Cycle Management

Job Description:

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Job Summary and Responsibilities

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more.

Join our Patient Account Specialist team. As a Patient Account Specialist, you will be responsible for: 

• Processing account payments
• Updating insurance and demographic information
• Researching payments
• Rebilling insurance when updates have been provided
• Working with other departments to achieve resolution, including adjustments and insurance follow-up.

This position has the ability to work 100% remote for Colorado residents only; however will have to go on-site (Mineral campus in Centennial Co.) for in person meetings and or if experiencing Internet or computer issues. 

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• 1 year healthcare experience required
• Billing experience preferred
• Comprehensive understanding of insurance billing and follow-up practices preferred
• HS GED Required

Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to10lbs force occasionally)

Title: Accounts Receivable Specialist (CDD)- (m/f/d)

Location: Aix-en-Provence, Provence-Alpes-Côte d'Azur, Paris, Île-de-France, France

Type: Full-time

Workplace: Hybrid remote

Hybrid Finance, Accounting and TaxFull time

Job Description:

Description

As our Accounts Receivable Specialist, You will manage a dynamic, high-volume portfolio where your work directly impacts our fleet’s momentum. At Shiftmove, high growth means high impact; you will have the autonomy to streamline AR processes and serve as a vital link in our financial engine. If you thrive in dynamic teams and want to see your expertise translate into real-world results, this is the role for you

What you’ll do

• Full Cycle AR Management: Issue customer invoices accurately and ensure seamless integration into the accounting system.
• Reconciliation & Banking: Monitor daily bank transactions, justify outstanding entries, and apply incoming payments while resolving discrepancies or overpayments.
• French Compliance & Audit: Ensure all AR activities align with French accounting standards (PCG). Support internal and external audits by providing verified data and clear documentation.
• Month-End Excellence: Drive month-end closing activities, including AR reporting, revenue arrangement reviews, and account justifications.
• Process Optimisation: Contribute to the drafting of internal procedures and check/validate system integrations to improve efficiency within our understaffed environment.
• Cross-functional Collaboration: Act as the finance partner for Sales and Customer Service teams to resolve billing disputes and payment challenges quickly.

What we’re looking for

• French Accounting Expertise: Good understanding of French GAAP, VAT rules on sales, and local invoicing regulations (including Factur-X and electronic invoicing trends).
• ERP Proficiency: Advanced experience with Sage or Oracle NetSuite is highly preferred.
• Advanced Excel: Ability to handle large datasets, use VLOOKUPs/Pivot Tables for reconciliations, and automate reporting where possible.
• Language Skills: Full professional fluency in French (C1) and English (professional working proficiency) is mandatory.
• Education: Bachelor’s degree in Accounting, Finance, or Management

Our Offer to You

At Shiftmove, you'll shape the financial backbone of one of Europe’s fastest-growing SaaS companies, influence key decisions, and help us scale our operations across markets and entities.

• Autonomy: We hire you for your expertise and trust you to do your best work.
• We offer competitive compensation, providing fair and attractive pay.
• Ownership: “Make It Happen” is one of our core values. In this role, it means real trust, real responsibility, and the freedom to design and improve how things work.
• Flexible work setup: Offices in Paris and Aix‑en‑Provence; remote work is part of our culture, with travel as needed.
• Meal vouchers: To support your daily well‑being.
• Comprehensive health insurance: Covering you and your entire family.
• Employee benefits platform (Leeto): Access discounts on a wide range of services and activities.
• We invest in your growth: Wherever you want to take your career, we’ll support you every step of the way.

Title: Analyst, Construction Projects Team

Location: New York City, New York, United States of America

Job Description:

About Lockton Northeast:

About the role:

Core Responsibilities:

• Support servicing of a dedicated construction project book of business (including General Liability, Builders Risk, Pollution and Professional Liability), engaging with Lockton Construction and Real Estate teams, plus direct interaction with clients and insurance carriers.
• Develops and maintains favorable internal and external relationships with the end goal of providing the highest level of customer service by meeting or exceeding industry standards
• Reviewing program details (quotes, binders, and endorsements) with Client and Insurer to ensure accuracy and completeness; gather and compile exposure information for new business and existing (renewal) opportunities
• Works with the Technical Services Team to issue and process certificates of insurance, invoices, and compliance related documents
• Research and understand Construction Liability industry market, carrier relations and trends (claims)
• Resolving accounting issues when needed

Qualifications

• Bachelor's degree in risk management and insurance preferred, or a business-related program and/or experience is required
• Ability to efficiently organize work and manage time to meet deadlines
• Exceptional verbal, written, and interpersonal skills
• Strong understanding of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Willingness and ability to work outside of normal business hours and travel as needed
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position, now or in the future

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting ersity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with erse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

Title: Clinical Implementation Specialist - Technology

Job Description:

Location: USA Home Office, --, US, NA

Company: Dentsply Sirona, Inc

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Preferred candidates will live in the Atlanta, GA metro area

Clinical Implementation Specialist - Technology

Work Model: Field-Based

Travel Requirement: Up to 75%

Job Description

We are seeking a Clinical Implementation Specialist with a strong background in digital dentistry technology to deliver in-person clinical education, training, and implementation support for customers and internal partners. This field-based role is focused on driving successful adoption of imaging and digital workflows, improving clinical confidence, and supporting consistent execution in real-world practice settings. Extensive travel is required, with virtual follow-up support as needed.

Responsibilities

• Deliver in-person clinical education, training, and implementation support at customer sites (up to ~75% travel), with virtual follow-up as needed.
• Train clinicians and teams on digital dentistry workflows including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions, focusing on practical adoption and repeatable processes.
• Provide clinical and workflow support to customers, internal teams, and partners; serve as a trusted resource for customers, sales teams, and dealers.
• Identify workflow gaps and troubleshoot issues; recommend practical improvements and coordinate escalations with internal support teams (Customer Care/GBS/Digital teams) when needed.
• Develop and maintain teaching materials that complement existing company resources and support standardized delivery.
• Share structured field feedback to improve training programs, workflow guidance, and customer outcomes; stay current on clinical trends in digital dentistry.

Requirements

• Bachelor's degree in Dentistry, Dental Technology, Medical Technology, or related field or equivalent clinical/dental industry experience.
• Strong clinical background with hands-on experience in digital dentistry workflows (chairside and/or lab), including imaging and restorative/CAD-CAM processes.
• Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings.
• Strong communication and presentation skills; able to translate technical concepts into simple, usable workflows.
• Strong organizational skills and follow-through; able to manage a field schedule and document activity as required.
• Willingness and ability to travel extensively (up to ~75%).

#LI-SD1

Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to [email protected]. Please be sure to include "Accommodation Request" in the subject.

For California Residents:

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

Title: First Party Injury Sr Adjuster - General Motors Insurance

Location: US Remote

Why General Motors Insurance?

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial.

This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience.

GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.

This position will be posted until filled.

As a First Party Sr Injury Adjuster, you will investigate, evaluate, negotiate, and adjust medical bills under PIP and Medical payment coverages. You will need to understand the limits available and investigate the relationship between the treatment and the injuries claimed. You will be responsible for handling the more complex and challenging states and will be expected to understand the policy coverage and state statutes. You will also be expected to mentor and train others with less experience in the first party injury role. This role often needs to negotiate and adjust bills directly with providers, or with legal representatives acting on their behalf, based on state requirements. You will look for recovery opportunities resulting from these first party payments. You will work under direct supervision to perform routine work assignments and problem resolution. This is a remote position that does not require any travel.

About the role

• Provide claims service via various channels to policyholders and third-party customers
• Investigate and resolve medical bills associated with first party injuries in the most complex PIP states
• Acquire and apply basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures
• Seek guidance from team members to resolve issues and identify appropriate issues for escalation
• Provide mentoring and training to less experienced First Party Casualty Adjusters
• Partner with and/or directs vendors and internal business partners to facilitate claims resolution
• Contribute to business goals, performance metrics, and effectively uses tools & technology

Responsibilities

What makes you an ideal candidate? 

• You have experience in an inbound phone-intensive, contact center environment using a headset
• You possess knowledge of how to build lasting relationships with internal and external customers and business partners
• You are computer literate in a Windows operation environment
• You have strong written and verbal communication skills
• You are able to implement and adapt to rapid change
• You are creative, innovative and forward-thinking mindset
• You can navigate and work in multiple systems simultaneously

Qualifications

Experience

• High School Diploma or equivalent required; Bachelor’s Degree in related field preferred
• 4+ years of auto claims adjusting experience required
• 2+ years of customer service experience preferred
• First Party Injury New Jersey PIP process experience strongly preferred (will support multiple states)

Licenses

• Insurance Adjuster License required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: 100% remote 

#LI-remote #LI-CH1 #gmfjobs

The base salary for this role is $61,000 to $116,000.

At GM Financial, we strive for transparency and in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience and education.

This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment. 

Job Info

• Job Identification1932
• Job CategoryInsurance
• Degree LevelHigh School Graduate
• Job ScheduleFull time
• Locations 801 Cherry Street, Fort Worth, TX, 76102, US(Remote)

Title: Product Support Specialist

Location

Manila

Employment Type

Full time

Department

Customer Experience

Compensation

• ₱696K – ₱837K

Job Description:

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.

We're on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It's been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500 for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to inidual work styles.

We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!

Product Support Specialist

We are looking for a L1 Product Support Lead who will be responsible for supporting our clients and providing them with incredible experiences. What will set candidates apart are interpersonal skills and a strong affinity for people, as well as an aptitude for technical support. You will join a dynamic and fast-paced environment and will work with our most strategic clients.

Working Hours: 4pm-1am PHT

What you will do:

• Provide direct chat and email support to CreatorIQ clients with a focus on enhancing the customer experience

• Provide clients with specialized support through complex issues in the form of screen shares and working sessions

• Contribute to our ever growing knowledge base with documentation and FAQ's

• Research, follow up on and resolve client issues in a timely manner

• Responsible for handling a range of complex technical issues and troubleshooting client reported problems

• Provide clients with tips & tricks about using the platform, with a focus on platform education

• Contribute to improving the overall service experience

• Share feedback and ideas with upper management

• Provide technical support and guidance to our client groups

• Analyze the severity of issues & work with internal teams to prioritize accordingly

Who you are and what you'll need for this position:

• Ability to multi-task in a fast-paced atmosphere with multiple and changing priorities and responsibilities

• Detail-oriented, with good organizational skills

• Technical support experience in a high-paced environment

• Patience to work through complex issues

• Friendly and collaborates effectively with others

• Ability to work independently with excellent time management

• Excellent communication skills, both verbal and written

• Excellent problem-solving skills

• Familiar with ticketing systems such as Zendesk & Jira

• Demonstrable ability to think strategically, and problem solve creatively

• Social media knowledge & experience is a plus (How to authenticate social accounts etc..)

• Good analytical skills, good understanding and practical experience in issue investigation and troubleshooting

• Problem routing/escalation to the next support level

• Qualification/replication of the reported issue in an appropriate customer environment

• Search knowledge base to verify if reported problems are already known issues with a defined resolution plan

• Impact analysis with accurate classification of reported issues to ensure appropriate prioritization

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

What you will get from us:

• People: work with talented, collaborative, and friendly people who love what they do.

• Guidance: utilize our learning platform to fully get the training and tools you'll need to become successful here from your first day with us.

• Surprise meal stipends: work from home can't stop the enjoyment of someone else making a meal for you!

• Work/life harmony: 20 days vacation, floating and set holidays, wellness allowance, and paid parental leave.

• Whole Health Package: medical, dental, vision, life, disability insurance, and more.

• Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).

Who we are:

CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies-including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora-CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at www.creatoriq.com and follow us on LinkedIn and Instagram.

At CreatorIQ, we believe that ersity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

Compensation, benefits, and beyond:

We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.

Title: Financial Relationship Banker

Location: Indianapolis United States

Job Description:

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Duties & Responsibilities:

• Providing excellent customer service and effectively resolving customer issues.

• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.

• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.

• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)

• Maintaining your knowledge of all products, services, technology and policies.

• Adhering to all operational, security, risk and regulatory policies and procedures.

• Other duties as assigned.

Basic Qualifications:

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.

Preferred Qualifications:

• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.

• Ability to build, deepen and retain relationships.

• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.

• Excellent verbal and written communication skills.

• Comfort with technology such as mobile services and online banking services.

• Knowledge of consumer and business deposit products.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Title: Principal, Senior Sales Manager

Location: United States

Job Description:

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Principal, Senior Sales Manager to lead a team supporting one of Zayo's largest Hyperscale Accounts. The successful Principal, Senior Sales Manager will execute and drive team selling initiatives that develop customer relationships and drive sales of metro and national backbone solutions, as well as data center and corporate connectivity.

Our Principal, Senior Sales Manager is responsible for providing coaching, leadership, and development to a team of Sales professionals, as well as providing sales leadership within Zayo. This role will drive the team to meet and exceed monthly, quarterly, and annual sales goals and provide guidance and counsel throughout the sales process to drive the sales cycle to closure. The ideal candidate has a strong understanding of telecommunications and Security with the ability to work on large, complex deals applying a consultative and trusted advisor approach.

Location: This remote work role will consider applicants in the Pacific Northwest and the Denver, Colorado metro area.

Responsibilities:

• Lead a team to generate sales revenue by actively promoting Zayo products and services to targeted account base.

• Provide coaching to team of Sales representatives in the sale of Zayo products and services to regional account patch.

• Oversee the teams' recruiting, hiring, and training program; including participation in training new hires as they are on boarded working closely with Direct Sales and Product Groups.

• Through coaching and technical sales, drive sale closure to shorten sales cycle and ensure sales goals and objectives are achieved.

• Present proposals and manage customers though the sales process.

• Maintain current business relationships with customers, securing existing revenue on long-term commitments.

• Apply knowledge of customers, industry, and services to achieve revenue targets.

• Identify, initiate contact with, and qualify potential customers.

• Track, analyze and report on sales performance and activities in Zayo's CRM tool and other reporting tools.

• Develop accurate and timely forecasts of sales and churn opportunities.

• Develop and maintain records of customer activity for reporting of sales and forecasts.

• Provide accurate and timely information to management.

• Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.

• Participate in the creation and delivery of high-level face-to-face sales presentations that demonstrate the latest Zayo products and services.

• Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.

• Keep abreast of the competitive landscape and emerging technologies in order to best position Zayo in the marketplace.

• Collaboratively work as a part of a team while concurrently performing as an inidual with minimal supervision.