Title: Sr. Liability Claims Adjuster

Location: Multiple Locations

Job Description:

We are hiring a Sr Liability Claims Adjuster to work in a hybrid capacity from our Boise, ID office with 3 days in office and 2 days remote OR fully remote, depending on experience level.

Are you a confident decision-maker looking to take the next steps in your career? Do you have extensive experience working with bodily injury or commercial auto liability claims? Join Great West Casualty Company, a stable industry leader, as a Sr Liability Claims Adjuster.

This position offers the opportunity for an ideal work-life balance and exposure to the commercial side of the industry. We foster a collaborative work environment, empower you to make decisions, and give you the autonomy to settle your claims.

Location: Hybrid in Boise, ID office or fully remote, depending on experience.

In this position, you will:

• Manage an inventory of claim files while providing exceptional customer service.
• Utilize your negotiation skills to strategically move claims toward resolution.
• Understand medical aspects of claims management.
• Retain and direct defense counsel.

Qualifications:

• 7+ years handling commercial or auto liability bodily injury claims.
• Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency.
• Above-average teamwork, communication, and customer service skills.
• Ability to work in a fast-paced environment with varying claim volume.

Your Future Starts Here: Benefits That Support Your Lifestyle

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

To learn more about Great West and our office locations, please visit our website www.gwccnet.com.

Great People.

Great Careers.

Great West Casualty Company.

Great West Casualty Company is an Equal Opportunity Employer.

BingX is looking to hire a DEX Customer Service Specialist to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

CX Operations Analyst

Location: Salt Lake City, UT, United States

Hybrid

Job Description:

LearnUpon is looking for a CX Operations Analyst to join our team in Utah. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals - all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of erse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We're proud of our success and we're humble and hungry to achieve more.

This role will report to our Head of Revenue Operations and support the Customer Experience teams. You will partner with senior CX and Sales leadership and the broader GTM team to drive the overall productivity and effectiveness of the organisation. Responsibilities include aligning and executing our overall customer experience strategy, operationalizing a retention forecast, building and maintaining customer health metrics, assisting with business planning, performing go-to-market analysis, understanding win/loss trends, aligning success and sales territories and teams, workflow and process optimisation, and standing up customer experience playbooks and programs.

You will have a broad remit of CX specific Revenue Operations tasks that contribute directly to our growth trajectory. We encourage and empower you to be brave and be creative, so we are looking for big thinkers who are ambitious and who love solving large problems.

What will I be doing?

• Optimizing CX systems (like Planhat, Gainsight, or Salesforce) to improve team adoption and reduce manual tasks.
• Designing and implementing workflows, playbooks, and operating standards across the customer lifecycle.
• Managing retention and growth operations by building health metrics, renewal frameworks, and churn analysis.
• Leading executive reporting by creating QBRs, board-level materials, and performance insights (GRR/expansion).
• Partnering cross-functionally with RevOps, Product, and Sales to ensure data integrity and process alignment.
• Driving change management by rolling out new tools and enabling frontline teams to be more proactive.
• Building toward automation by identifying signal-based triggers and scaling the CX operating model.

What skills do I need?

• 5+ years of experience in CX Operations, RevOps, or similar SaaS-focused roles.
• Technical proficiency in improving and managing systems like Planhat, Gainsight, or Salesforce.
• Strong analytical abilities with the skill to translate data and KPIs into actionable business insights.
• Executive-level communication and the ability to support senior leadership decision-making.
• A high-ownership mindset that allows you to balance high-level strategy with hands-on tactical work.

Don't worry if you don't tick every box in order to apply, we're always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience building with AI agent frameworks.
• Prior experience in a "Founding GTM Engineer" or "RevOps Architect" role at a high-growth SaaS company.
• Familiarity with SQL and data visualization tools (Tableau/Looker) to build "Live ROI" dashboards for your automations.

Why work with us?

• Competitive salary and company ESOP
• 25 days' PTO, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company 401k
• Parental benefits, including up to 26 weeks' paid maternity leave, 4 weeks' paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities - take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer.

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

Remote Seed Sales Representative

Location:

• Ansonia, OH 45303, USA
• Bainbridge, OH 45612, USA
• Laurelville, OH 43135, USA
• Mount Sterling, OH 43143, USA
• Frankfort, OH 45628, USA
• Greenville, OH 45331, USA
• Midland, OH 45148, USA
• Mowrystown, OH 45155, USA
• Edison, OH 43320, USA
• Sabina, OH 45169, USA
• Thurston, OH 43157, USA
• Milford Center, OH 43045, USA
• Urbana, OH 43078, USA
• Washington Court House, OH 43160, USA

Experience Level: Associate

Workplace Type: Remote

Experience Level: Associate

Job Type: Full Time

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

Nutrien Ag Solutions is the retail ision of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

What You'll Do:

• Sell corn and soybean products to growers to develop the sales of the strategic Nutrien seed partners (Dyna-Gro, Brevant, Bayer, NK) in the assigned sales territory
• Responsible for the growth of new seed sales in the assigned territory
• Collaborate with Division Leadership to develop and execute business plan to achieve profitable market share seed growth which includes a grower-by-grower sales plan across territory
• Communicate with Nutrien retail stores within territory to ensure alignment, collaboration and maximized seed sales

Work with farmers daily as a trusted advisor with digital agronomy and Seed Advisor tools while providing a high level of customer service and professionalism.

• Build brand awareness and deep product confidence across territory, while utilizing Supplier brands to place the best, unbiased portfolio on each farmer's field.
• Achieve and exceed defined sales targets across territory.
• Partner with brand management team to ensure alignment on product positioning and plot strategy across sales territory.
• Attend and participate in Division meetings and other company functions as determined by Division Leadership

What You'll Bring:

• Passion for selling seed and working directly with farmers daily
• 2+ years' experience in seed sales
• Bachelor's degree in agriculture, business or a closely related field is preferred. 2-year degree will be considered with adequate experience
• Strong sales ability with a proven track record of success in seed, chemicals/fertilizer
• Strong interpersonal skills, outstanding communication capabilities, and the ability to influence others at all organizational levels
• Ability to work effectively with other groups in the organization to achieve a common goal
• Digital proficiency to support Seed Advisor, Digital Agronomy and other Digital Experience tools
• Proficient in Microsoft Power Point, Word, and Excel

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

To stay connected to us and for the latest job postings and news, follow us on:  LinkedIn, Facebook, Instagram, and X.

GROW WITH US. FEED THE FUTURE.

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility-to our growers and customers, our employees and shareholders, our communities, and the planet.

NOT READY TO APPLY?

Stay connected by joining our network and we'll keep you informed about upcoming events and opportunities that match your interests.

Title: EGI Account Representative

Location: Oakland, CA, United States

Work Type: Hybrid

Job Category: Customer Support / Operations

Job Level: Inidual Contributor

Business Unit: Strategy & Growth

Department Overview

The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Position Summary

This job is represented by Engineers and Scientists of California (ESC) and is subject to collective bargaining.

A journey level representative position that is accountable to manage NEM (Net Energy Metering) customer and internal stakeholder communications to ensure timely NEM customer interconnection.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

PG&E is providing the hourly rate that the company in good faith believes it might pay for this position at the time of the job posting. This position is subject to collectively bargained hourly wage rates and increases. The starting wage rate for this position is $39.62 per hour. This wage rate is specific to the locality of the job. The wage rate is based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity.

Job Responsibilities

• Coordinates field visits to VNEM projects w/local IPE's, vendors and standards groups.
• Creates Job Notifications for Disconnect/Reconnect requests and System Upgrade work.
• Develops strong relationships with internal stakeholder departments.
• Facilitates the resolution of Expanded NEM customer issues with impacted stakeholder departments.
• Initiates vendor and customer contacts to effect customer satisfaction and minimize potential delays.
• Manages customer interconnection application process that enables customer interconnection within specified compliance and customer timelines.
• Manages Special Facilities process for specialized VNEM metering.
• Manages the Non-Export Rule 21 Solar Schools interconnection process.
• Monitors and manages database work queues and address problems proactively.
• Resolves medium technical issues.
• Responds to and resolves escalated NEM project issues from NEM clerk team.
• Trains and mentors newly hired EGI NEM department clerks.
• Works with ESP relations and Demand.

Qualifications

Minimum:

• A Bachelor's degree from an accredited college or its equivalent in education and experience
• Minimum 1 year related experience if hired externally

Desired:

• PG&E rates and tariffs proficiency
• Expert Microsoft Office suite, ENOS, ABS and CC&B user.
• Exceptional communication, interpersonal relationship skills and attention to detail

Title: Provider Network Relations Quality Specialist

Location: Cape Canaveral, FL United States

Job Description:

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.

Job Summary:

This position is responsible for providing administrative support and maintaining all facility records within Acuity's worldwide provider network. Strong documentation, interpretation, critical thinking, and follow-up are essential activities of this position. Daily interactions will include phone calls and email correspondence to facility staff members, and internal Acuity employees.

Whether the position or person is suitable for remote or hybrid work is based on the nature of the job duties, contract, and/or management's discretion.

Duties and Responsibilities:

• Review, research, and respond to provider network requests submitted through the Provider Information Network System (PINS) ticketing system.
• Act as a liaison and prioritize resolution of facility invoice inquiries and invoice redirects.
• Effectively take ownership of managing inidual workloads.
• Ensure ongoing provider network data accuracy through regular reconciliation of the Provider Information Network Systems (PINS).
• Participate in discussions to identify and offer potential solutions to complex issues.
• Prioritize and pivot with ease as directed by management when new tasks are assigned.
• Adhere to program specific protocols, processes, and policies.
• Meet or exceed established standards on a consistent basis for quality, customer service, productivity, and service level guidelines.
• Track provider network issues, progress and status for reporting to management.
• Professionally interact with all Provider Network departments in support of the medical examination line of business, and the maintenance of relationships with providers.
• Support Business Development by pulling network coverage reports and creating maps of our network based on client locations.

Qualifications:

• High School diploma with 1 year of relevant experience (provider relations, network management, customer service, or quality assurance) required.
• Proven conflict resolution experience required.
• Proficiency with computers and common office equipment, as well as with MS Office products required.
• Must have excellent verbal and written communication skills
• High level of organization, strong analytical/problem-solving, and attention to detail.

Preferred Qualifications:

• Associate degree with 2 years of relevant experience (provider relations, network management, customer service, or quality assurance) preferred.
• Medical, dental, or healthcare network and/or insurance experience preferred.

Physical Requirements and Work Conditions:

• Work is normally performed in a typical interior/office work environment.
• Remote work requires dedicated office space.
• Work involves sitting for prolonged periods of time.
• May require bending and lifting up to 15 lbs.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Acuity-CHS, LLC

Title: Specialist Support Center

Location: Dallas United States

Job Description:

Minimum: USD $14.57/Hr.

Maximum: USD $17.45/Hr.

Market Type: Remote

Specialist Support Center

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Specialist Support Center to provide key operational support to multiple isions within the Company family to aid in the execution of client projects. This position involves direct inbound communication with field representatives across multiple isions requiring job-related support.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Serve as a direct point of contact for Field Representatives and their management team(s).
• Provide an exceptional level of customer service and assistance with questions, concerns, and inquiries about programs or services.
• Resolve Field Representatives' complaints according to guidelines established by the company.
• May be required to conduct additional research to resolve questions, concerns, or issues.
• Follow-up with a Field Representative or Field Manager until a question is answered or an issue is resolved; when necessary escalate a concern/issue to upper management in order to get a final resolution.
• Take inbound calls and place outbound calls supporting multiple isions.

Qualifications:

• High School Diploma or GED or equivalent experience required; Associate's Degree or equivalent job-related experience in Inbound Customer Service Call Center preferred
• 2-5 years of experience in customer service
• Inbound customer service call center experience preferred
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Good interpersonal skills

Job Will Remain Open Until Filled

Title: Senior Customer Service Representative

- Billing (Bilingual - English/Spanish)

Location: Tampa United States

Job Description:

Category Customer Service Location Tampa, Florida Job function Operations Job family Client Services

Shift Day Employee type Regular Full-Time Work mode Remote

Job Description

Sr. Customer Service Representative - Billing (Bilingual - English/Spanish)

Pay range: $17.20+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Start date: June 1st

As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.

The successful candidate must be able to work the following hours and schedule:

• A full-time, Monday - Friday work schedule with a daily 9-hour shift, including breaks and lunch. You must be able to work between the hours of 8:30 AM and 8:00 PM, all ET. After training concludes, you will be assigned a regular schedule with 9-hour shifts between the hours of 8:30 AM to 8:00 PM, based on business necessity.
• You must be able to fully attend our training program. Successful candidates are expected to attend all trainings during our initial training program, for the first 90 days of employment. Training hours are 8:30 AM to 5:00 PM (Phase I) and 9:00 AM to 5:30 PM (Phase II).

This position is full-time (40 hours/week) Monday - Friday. The shift is as follows:

• Virtual Instructor-Led Training (approximately 6 weeks): 8:30 AM to 5:00 PM
• On-the-Job-Training (OJT) Training (approximately 90 days): 9:00 AM - 5:30 PM
• Deployment to full-time position: the nationwide call center is open from 8:30 AM - 8:00 PM.
• To meet the needs of the business during operating hours, we have four shifts. After successful completion of training, based on business need, one of the following shifts will be assigned to you:
• 8:30 AM - 5:00 PM
• 9:30 AM - 6:00 PM
• 10:30 AM - 7:00 PM
• 11:30 AM - 8:00 PM

You also may be required, given the business need, to work occasional overtime.

This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns
• Evaluate and respond to all aspects of billing inquiries, including but not limited to billing insurances, and updating invoices
• Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution
• Thorough navigation of the Quest Billing System and other applicable applications
• Maintain tracking log of all patient contacts
• Ability to perform additional projects or tasks based on business need
• Maintain all compliance and HIPAA regulations at all times

Qualifications:

Required Qualifications

• High School Diploma / GED (or higher)
• Bi-lingual, English and Spanish.
• 2+ years of experience working in a call center handling a high volume of inbound calls.
• 2+ years of experience in a medical office or health care setting analyzing and resolving customer health care concerns.
• Knowledge of healthcare claims billing/finance and eligibility processes, practices, and concepts.
• Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
• Demonstrated ability using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications.
• Ability to work any nine-hour shift, including breaks and lunches, between Monday-Friday, from 8:30 AM - 8:00 PM ET. Your specific shift will be assigned after training ends.
• Ability to commit to full-time attendance during the 90-day training period (9:00 AM-5:30 PM ET), with no absences.
• Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner.
• Proficient conflict management skills including the ability to resolve stressful situations.
• Must be 18 years or older.

57736

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any inidual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Title: Claims Examiner I

, General Liability

Location:

Richmond, VA

Summit NJ

New York NY

Rosemont IL

Red Bank NJ

View Fewer Locations

locations

Chicago IL

Plano TX

Alpharetta GA

Job Description:

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

This position will be responsible for the resolution of claims of average complexity and low to mid exposure. The primary responsibilities include investigating, evaluating, negotiating and resolving assigned claims. The position will have responsibility for decision making within their authority and work under the general direction from their manager.

• Analyze and determine appropriate direction on coverage, investigation, evaluation and resolution of claims.
• Make recommendations regarding reserve changes to Management.
• Recognize potential exposures on claims and prepare appropriate alerts to Management and internal business partners.
• Adhere to Fair Claims Practices Regulations and claims handling guidelines.
• Prepare and distribute claim reports.
• Participate fully in training, development programs, and learning opportunities across Claims.
• Build strong relationships with internal stakeholders including Underwriting.
• Contribute to strong customer relationships by delivering top-notch service.
• Support special projects as assigned.
• Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices.
• Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT.
• Travel to other claim offices and conferences as needed.

Education

• High school diploma required. Bachelor's degree preferred.

Certification

• Must have or be eligible to receive claims adjuster license.

Qualifications:

• Understanding of insurance claims and legal services landscape.
• Claims technical skills and an understanding for product lines.
• Understanding of insurance policy types across product lines.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Excellent analytical and problem solving skills.
• Excellent organization and time management skills.
• Ability to deliver outstanding customer service to both internal and external customers.
• Ability to work collaboratively and in a team environment.
• Ability to work autonomously and requiring minimal direction/oversight.
• Ability to take initiative and think strategically and creatively.
• High Strong desire for continuous improvement.
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word).

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees' needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Group Careers.
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to [email protected].

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the [email protected].

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Claims Examiner I is $62,200 - $85,800 with 12% incentive.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees' needs at all stages of life.

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to [email protected].

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the [email protected].

No agencies please.

Healthcare Recruiter

Location: Powell United States

Job Description:

Our Healthcare Recruiter manage a high-volume hiring pipeline, helping non-medical caregiver candidates navigate from application through onboarding completion. This role is critical in building rapport with candidates, providing proactive and reactive support, and ensuring all required documentation is accurate and compliant for state and national regulations. Hiring Associates are accountable for meeting key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals, by combining personalized engagement with operational excellence. In addition to direct candidate support, this role provides central operational support by co-managing voicemails, tickets, and emails from candidates needing assistance. The Hiring Associate plays a pivotal role in ensuring priority candidates move efficiently through a tech-enabled, hiring process, leveraging automated workflows to remove barriers and drive hiring outcomes.

This is a hybrid position based in Powell, Ohio, with an expectation of working in the office two days per week. Standard working hours are Monday through Friday, 9:00 AM to 5:00 PM CST.

Responsibilities:

• Provide proactive and reactive support to candidates, addressing barriers, answering questions, and guiding candidates through critical hiring milestones to increase conversion.
• Monitor and manage candidate progression through various systems, proactively intervening where necessary to ensure priority candidates move efficiently through the funnel
• Review submitted documents and conduct all state-regulated compliance checks for each qualified candidate, ensuring documentation meets audit standards for state and national requirements.
• Proactively re-engage candidates, seek referrals, and utilize strategies to increase hiring in high-need markets
• Provides central operational support by co-managing voicemails, tickets, and emails from Care Pros needing assistance throughout the hiring process, ensuring timely and accurate resolution of inquiries.
• Actively participate in ongoing pilots and experiments designed to improve hiring outcomes, including testing new assessment methods, referral strategies, or workflow changes.

Qualifications & Competencies

• High School Diploma or GED
• 2+ years of experience in a recruiting, hiring, onboarding, or customer support role managing a high volume of candidates or clients
• Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions
• Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings
• Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals
• Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits
• Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track
• Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed
• Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects
• Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently
• Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation

Title: Customer Service Specialist I

Location: Nashville United States

Job Description:

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against inidual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

You will provide exceptional customer service and product support and have a significant role in the overall customer experience. As a Customer Service Specialist I, you will be the face of HealthStream and will become our client's biggest advocate! You will understand the ins and outs of HealthStream products, and you will delight clients with your wealth of knowledge and unwavering positivity. You will also develop skills for your inidual career path based on your interests--whether this lies within Customer Service or in another department within the company.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Provide phone, email, and chat support; working closely with customers and with internal teams to efficiently resolve any issues that may come up.
• Troubleshoot and diagnose reported problems and work to understand and correct problems.
• Build strong relationships with your colleagues and with customers, communicating in a timely, professional, and respectful manner.
• Identify, test, and verify issues, providing the development team with clear documentation.
• Provide an uncomplicated and seamless customer experience by collaborating cross-functionally on customer focused initiatives.
• Participate in testing new features and releases.
• Suggest recommendations for product enhancements utilizing data and customer feedback.

Title: Billing Business Analyst

Alternative Location(s) Tampa, Florida; Aurora, Illinois

Job Description:

The Opportunity

The Business Consultant is responsible for analyzing and maintaining Billing data for all products in the MIB Market. The analysis performed is critical to providing billing solutions for our MetLife customers. There is significant involvement with internal and external customers, specifically with analysis/mapping of data between our Eligibility, Plan Structure and Billing system.

Key Responsibilities

• Analyzes and resolves customer issues that are escalated by team members or business partners and provides on-going support to Financial Consultant and Service in resolving customer or operational issues as they arise.
• Responsible for resolving all assigned work on system error reporting within SLA.
• Analyzes and resolves all issues and inquiries from customers and internal partners. Responds promptly and implements solutions efficiently.
• Monitors reports for processing errors/trends. Completes analysis and follows up to ensure resolution. Seeks opportunity for process improvements.
• Advises Financial Consultants and Service to assist them in solving complex, technical case issues and continues to provide ongoing support.
• Coordinates and serves as single point of contact for billing when working through service recovery and retention issues with Service Partners and Customers that may impact ongoing processes. Implements new or modified processes and/or procedures as a result.
• Develops and maintains strong partnerships with partners including IT, financial consultants, remittance center, and service to identify needs, challenges and opportunities for continuous improvement. Identifies opportunities and develops recommendations.
• Responsible for organizing meetings and conference calls and executing on projects of varying complexity and size.
• Serve as technical resource for Service and MIB Financial Consultants
• Assist as needed with case implementations.

Required Qualifications

• Demonstrated customer service skills with the ability to communicate both verbally and in writing
• Experience handling pressure situations with professionalism and tact
• Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness
• Strong time management skills
• Experience managing projects and multiple tasks with demanding deadlines
• Basic knowledge of excel
• 3+ years of problem solving and data analysis or similar experience in business operations

Preferred Qualifications

• Prior billing experience including reconciliations and payroll processing
• Experience working directly with customers to resolve escalated situations
• Experience with insurance/financial systems
• Demonstrated ability to utilize data in order analyze and resolve complex issues
• Experience testing system enhancements
• Bachelor's Degree or related business experience

The expected salary range for this position is $62,000 - $67,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to inidual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

$62,000 - $67,000

Title: Hybrid Customer Service Specialist II, White Label

Location:

• Plano, TX
• Westfield, IN

Hybrid

Job Description:

Come join our amazing team and work a hybrid schedule!

The Customer Service Specialist II (White Label) will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal laws and regulations, wherein the company operates.

The Customer Service Specialist II level is the intermediate level role in the job family. This role applies advanced problem-solving skills to resolve more complex issues efficiently and escalates the most complex calls to the appropriate department or leadership as needed. The pay for this position is $23.50 per hour + monthly incentive. An additional $1.50 per hour can be added, if you are bilingual English/Spanish.

What you'll do:

• Answer incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about existing mortgage loans.
• Deliver accurate and timely information to callers in a courteous and professional manner, with first-call resolution in most situations and in compliance with all applicable regulations.
• Refer highly complex or complicated calls to qualified team member.
• Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email or phone contact with supporting departments.
• Direct mortgage lending inquiries to the appropriate lending ision of the designated White Label client, ensuring seamless customer experience.
• Track, follow-up and complete customer call backs to ensure inquiry resolution.
• Collect payments whenever necessary and appropriate.
• Document call details, such as nature of call, customer comments, follow-up dates, etc., in White Label system.
• Perform other duties as assigned.

What you'll need:

• High school diploma or equivalent work experience.
• One (1) to three (3) years' customer service/call center experience in a high volume telephone contact environment.
• Knowledge of Fair Debt Collection Practices Act required.
• Knowledge of relevant and industry-specific computer software packages preferred.
• Basic negotiation skills.
• Ability to understand problems and to collaborate and explore alternative solutions.
• Ability to make decisions that have moderate impact on the immediate work unit.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to add, subtract, multiply, and ide and to record, balance, and check results for accuracy.
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

Title: OPS REGULATORY SPECIALIST II - 79900783

Location: Tallahassee FL United States

Pay Plan: Temp

Salary: $20.00 hour

Temporary / Part-time (10:00 am - 2:00 pm)

The Work You Will Do:

• Responds to customer inquiries by providing general licensing status information and requirements for DBPR regulated professions & businesses with minimal assistance and submits an escalation referral when further action is necessary for resolution.
• Answers incoming calls to the Customer Contact Center in a courteous and professional manner, assesses customer's inquiry, and provides accurate information in accordance with the department's policies and procedures as well as Florida Statutes and rules.
• Responds to telephonic inquiries regarding licensing matters or questions related to Real Estate, Barbers, and Cosmetology, including responding to questions regarding continuing education requirements and fees.
• Reviews information in the call center system, DBPR's intranet site and/or internet site, as well as laws and rules to provide responses to customer inquiries. Updates call center systems with accurate and current information; updating records with information pertinent to each caller including their name, phone number and other relative information regarding the customer's inquiry and the resolution offered.

Your Specific Responsibilities:

• Answers incoming calls to the Customer Contact Center in a courteous and professional manner, assesses customer's inquiry, and provides accurate information in accordance with the department's policies and procedures as well as Florida Statutes and rules.
• Responds to telephonic inquiries regarding licensing matters or requirements, continuing education requirements, and fees.
• Candidates will be required to answer at least nine (9) calls per hour (CPH).

Knowledge, Skills, and Abilities:

• Ability to communicate effectively verbally & in writing.
• Ability to understand and explain statutes, rules and regulations.
• Must be able to address and/or research inquiries regarding all DBPR licensing and regulation matters.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of the techniques for handling complaints and dealing with the public.
• Ability to understand and apply applicable rules, policies and procedures.

Minimum Requirements:

• Must have one (1) year of customer service experience.

The Benefits of Working for the State of Florida:

"Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. inidual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

Customer Service Representative

Location

Costa Rica; Argentina; Guatemala; Mexico; Panama; Peru

Employment Type

Full time

Location Type

Remote

Department

Customer Service

Overview

About BiOptimizers

BiOptimizers exist to help people go from baseline health to peak biological performance. We develop science-backed supplements and wellness tools that deliver measurable results. As a remote-first company, our globally distributed team focuses on clarity, autonomy, and operational excellence. Every role is designed to support the health and performance of both our customers and our organization.

Engagement Overview

We are seeking a high-energy, solutions-oriented Customer Service Specialist to join our team. In this role, you aren’t just answering tickets, you are the voice of our brand. We are looking for a "power user" who can navigate technical tools like Shopify with ease while maintaining a warm, professional, and confident presence over the phone and chat.

Key Responsibilities:

• Multi-Channel Engagement: Manage a high volume of interactions via phone, chat, email, and social media with zero lag in professionalism.

• Dynamic Problem Solving: Resolve complex inquiries regarding orders, returns, and refunds. You’ll need to think on your feet and apply logic to unique customer situations.

• Order Management: Confidently guide customers through the purchasing process, including calculating discounts, taxes, and shipping totals accurately during live interactions.

• Process Excellence: Maintain shared workflows and collaborate with internal teams via Slack and Zoom to ensure no customer inquiry falls through the cracks.

Required Skills & Qualifications:

• Technical Proficiency: Hands-on experience with Shopify is required. You should be comfortable navigating the backend to look up orders and process returns.

• Bilingual Communication: Full professional fluency in both English and Spanish. You must be able to switch between languages seamlessly with high clarity and a friendly, helpful tone in both spoken and written forms.

• Numerical Accuracy: Strong basic math skills (e.g., calculating percentage-based discounts or manual price adjustments) are essential for real-time order support.

• Adaptability: A "constant learner" mindset. You should be able to take feedback, pivot quickly, and master new workflows with enthusiasm.

Preferred Experience:

• Prior experience in a remote, voice-based customer support role.

• Familiarity with Zoho, Aircall, and the Google Workspace (Docs, Sheets, Drive).

• Experience using collaboration tools like Slack and Notion.

Engagement Terms:

• Compensation: Hourly

• Invoicing: Contractor will invoice BiOptimizers directly monthly

• Payment Terms: Net 30

• Work Hours: Work hours will be fixed and scheduled within the 9:00 AM–9:00 PM ET operating window. Weekend shifts are part of the regular schedule and rotate among all agents.

• Equipment: Contractor is expected to use their own tools unless otherwise specified.

Work Location

This is a fully remote position. BiOptimizers has a globally distributed team and supports flexible work arrangements across time zones.

Company Hours & Collaboration

With team members across many countries and time zone differences of up to 16 hours, we’ve established a standard collaboration window from 9:00 AM – 5:00 PM EST.

This is not a required work schedule, but a shared time frame for meetings and team syncs. At BiOptimizers, we support flexibility — team members are encouraged to work the hours that best suit them, as long as they:

• Attend required meetings

• Communicate effectively across time zones

• Deliver work by agreed-upon deadlines

Equal Opportunity Statement

BiOptimizers is committed to ersity and inclusion and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.

Title: Title: Remote Inbound Sales Agent

Location: Orlando United States

 Marketing Contact Center

 Full Time

Job Description:

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! As an Inbound (Call Transfer) Sales Specialist, you'll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You'll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it's like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories.

Though no two days are the same at Travel + Leisure, you'll have the opportunity to:

• Receive inbound calls transferred from various sources to promote company products.
• Sell approved vacation packages 15+ locations (including Hawaii, California, Florida, and many more) to customers over the phone.
• Explain the details and sales terms of vacation offers.
• Determine guest eligibility to qualify for and purchase timeshare offers.
• Answer all customer questions appropriately and effectively.
• Provide outstanding service to ensure customer expectations are met or exceeded.

Only candidates from the Orlando, FL area (or within 50 miles) will be considered at this time

Inbound Sales/Call Transfer Incentive Plan includes Weekly

Hourly and Paid Training.

Pay + Commission & Monthly Bonuses

Yearly Earning Potential: $57,200 - $100,000+

What You'll Bring

• High school diploma or GED.
• Excellent communication skills and a strong customer focus.
• Sales-minded professionalism.
• Hospitality, sales, call center, or marketing experience.
• Ability to overcome challenges and objections.
• Ability to work in a goal and performance-based environment.
• Hours of operation are Monday thru Friday, 8:00am to 11:00pm. Saturday and Sunday, 9:00am to 8:00pm.

Please note that all newly hired employees will be given a schedule of 4:00pm to 11:00pm on weekdays and 1:00pm to 8:00pm on weekends after they have completed their initial training.

How You'll Be Rewarded:

We offer a erse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

Title: Sr. Customer Service Representative - Billing (Bilingual - English/Spanish)

Location: Dallas United States

Job Description:

Category Customer Service Location Dallas, Texas Job function Operations Job family Client Services

Shift Day Employee type Regular Full-Time Work mode Remote

Job Description

Sr. Customer Service Representative - Billing (Bilingual - English/Spanish)

Pay range: $17.20+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Start date: June 1st

As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.

The successful candidate must be able to work the following hours and schedule:

• A full-time, Monday - Friday work schedule with a daily 9-hour shift, including breaks and lunch. You must be able to work between the hours of 8:30 AM and 8:00 PM, all ET. After training concludes, you will be assigned a regular schedule with 9-hour shifts between the hours of 8:30 AM to 8:00 PM, based on business necessity.
• You must be able to fully attend our training program. Successful candidates are expected to attend all trainings during our initial training program, for the first 90 days of employment. Training hours are 8:30 AM to 5:00 PM (Phase I) and 9:00 AM to 5:30 PM (Phase II).

This position is full-time (40 hours/week) Monday - Friday. The shift is as follows:

• Virtual Instructor-Led Training (approximately 6 weeks): 8:30 AM to 5:00 PM
• On-the-Job-Training (OJT) Training (approximately 90 days): 9:00 AM - 5:30 PM
• Deployment to full-time position: the nationwide call center is open from 8:30 AM - 8:00 PM.
• To meet the needs of the business during operating hours, we have four shifts. After successful completion of training, based on business need, one of the following shifts will be assigned to you:
• 8:30 AM - 5:00 PM
• 9:30 AM - 6:00 PM
• 10:30 AM - 7:00 PM
• 11:30 AM - 8:00 PM

You also may be required, given the business need, to work occasional overtime.

This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns
• Evaluate and respond to all aspects of billing inquiries, including but not limited to billing insurances, and updating invoices
• Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution
• Thorough navigation of the Quest Billing System and other applicable applications
• Maintain tracking log of all patient contacts
• Ability to perform additional projects or tasks based on business need
• Maintain all compliance and HIPAA regulations at all times

Qualifications:

• High School Diploma / GED (or higher)
• Bi-lingual, English and Spanish.
• 2+ years of experience working in a call center handling a high volume of inbound calls.
• 2+ years of experience in a medical office or health care setting analyzing and resolving customer health care concerns.
• Knowledge of healthcare claims billing/finance and eligibility processes, practices, and concepts.
• Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
• Demonstrated ability using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications.
• Ability to work any nine-hour shift, including breaks and lunches, between Monday-Friday, from 8:30 AM - 8:00 PM ET. Your specific shift will be assigned after training ends.
• Ability to commit to full-time attendance during the 90-day training period (9:00 AM-5:30 PM ET), with no absences.
• Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner.
• Proficient conflict management skills including the ability to resolve stressful situations.
• Must be 18 years or older.

57740

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any inidual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Title: Customer Solutions Representative - Collector

Location: Jacksonville United States

Job Description:

General information

Career area

Collections

Work Location(s)

12850 W Gran Bay Pkwy, FL

Ref #

22173

Working time

Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and ersity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Are you experienced in customer service and interested in helping customers reach financial well-being? As a Customer Solutions Representative, you will proactively make outbound calls as well as handle inbound calls to efficiently assist customers with their auto loan accounts, providing exceptional service while resolving payment issues in a professional, empathetic, and highly productive manner.

We offer a strong brand reputation, competitive benefits, and thorough training in compliance, negotiation, and sales. You will gain valuable skills and contribute to a team that values professionalism and consistent, industry-standard practices.

Compensation & Schedule:

• Compensation: $23/hr. + monthly incentives
• Training class starts: July 6th
• Work schedule after training:
• 8am - 5pm EST or (7am - 4pm CST) Monday through Friday
• 11am - 8pm EST or 12pm-9pm EST (10am - 7pm CST or 11am-8pm CST) one day per week
• 8am - 12pm EST or (7am - 11am CST) one Saturday per month

The Work Itself

• Make outbound phone calls and handle incoming calls to meet required performance standards and metrics.
• Contact Ally auto-loan customers regarding late or missed payments.
• Understand reasons for delinquency and negotiate payment arrangements.
• Respond to customer inquiries via phone, workflow systems, and email.
• Research and resolve account discrepancies.
• Document all interactions clearly and accurately.
• Maintain professionalism and accuracy while managing accounts.
• Meet performance standards for call volume, delinquency, and customer satisfaction.
• Identify and recommend solutions to avoid repossession losses.
• Use computerized systems for tracking and troubleshooting.
• Maintain strict confidentiality of customer information.
• Adhere to all state and federal laws in the handling of accounts.

The Skills You Bring

Minimum Qualifications

• 0+ years of experience.
• High school diploma or GED equivalent.

Preferred Qualifications

• Experience in financial services or a related industry preferred.
• Associate or bachelor's degree in business or related field may be used in lieu of experience.
• Bilingual (Spanish) skills are a plus.
• Excellent listening, verbal, and written communication skills.
• Strong attention to detail and professional phone etiquette.
• Sales, negotiation, and skip tracing skills preferred.
• Proficiency with Microsoft Windows and internet-based applications required.
• Ability to multi-task and meet key performance metrics.
• Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss, with an aptness to escalate unique collections cases to management.
• Ability to work flexible hours, including weekends, holidays, and overtime as needed.

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to ersity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Base Pay Range: $47840 - $54080 USD

An inidual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in a variable incentive plan.

Circle is looking to hire a Customer Care Advisor to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Title: Short Term Disability Unit Leader 14842

Location: Aurora, Illinois Oriskany, New York  Bloomfield, Connecticut Bridgewater, New Jersey  Cary, North Carolina Tampa, Florida Omaha, Nebraska Warwick, Rhode Island Clarks Summit, Pennsylvania San Juan, Puerto Rico  Dayton, Ohio

Job Description:

Working Schedule: Full-Time

Work Arrangement: Hybrid

Travel Required: 10%

Relocation Assistance Available: No

Job ID: 14842

Role Overview:

Ensures that the team achieves or exceeds its business objectives in the areas of Claim Management Accuracy, Customer Centricity and Expense Management. Sets clear expectations of performance according to the MetLife vision and holds the team accountable to those expectations. Ensures that the team has the knowledge, skills, and tools to be successful and provides support as appropriate.

Key expectations:

• Clearly articulate the vision of success, how each role, and inidual contributes to that vision, and the specific expectations for each role and inidual
• Supports and guides assigned team members to ensure that they have the knowledge and skills, tools, and resources to be successful in achieving those expectations
• Remove barriers to the success of the team or the inidual
• Identifies barriers and escalates to senior leaders in the organization as appropriate along with recommended solutions
• Takes accountability for the team they lead and the results it produces for each of the key areas of performance; customer centricity, expense management, claim management accuracy.
• Holds team accountable and provides positive reinforcement to team members that is directly linked to their behaviors and outcomes
• Intervenes as required to address acute gaps in performance, either of iniduals on the team, or the team as a whole
• Analyzes data and implements strategies to address root causes of the gaps and monitor strategies
• Identifies and implements strategies to enhance claim management and customer centricity effectiveness and efficiency of their team
• Interacts effectively with claimants and internal/external customers, to understand and service their needs while addressing service issues swiftly
• Drives Claim Management Accuracy and Customer Centricity through support of the QQA Program, claim file reviews and call monitoring
• Achieves all Inidual and Team outcomes through the management of their team

Key skills:

• Strong verbal and written communication skills. Ability to articulate clearly to erse audiences with different styles
• Understanding of the broad business context, to include key business indicators, metrics, customer service scores, etc.
• Influencing and motivation skills
• Corporate courage
• Ability to give and receive feedback in a non-judgmental and non-defensive manner
• Comfort with conflict
• Strong knowledge of Short-Term Disability claim practices and processes performed by the iniduals they lead
• Critical thinking skills
• Strategic thinking skills
• Strong listening skills
• Ability to partner

Essential Business Experience and Technical Skills:

Required:

• 2+ years of supervisory experience demonstrate strong leadership and coaching skills. Extensive knowledge of STD
• Strong analytical and decision-making skills with a focus on producing results. Creative problem-solving abilities and the ability to think outside the box
• Excellent interpersonal and communication skills in both verbal and written form. Excellent customer service skills proven through internal and external customer interactions
• Demonstrated conceptual thinking, risk management, ability to handle complex situations effectively
• Organizational and time management skills, ability to effectively manage multiple systems and technology resources

Preferred:

• Bachelor's degree
• 7+ years of STD Insurance Claims experience
• knowledge of STD, group disability, Workers Compensation, ERISA, Social Security and state laws

The expected salary range for this position is $55,600 to $93,600. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to inidual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

$55,600 to $93,600

Title: Financial Relationship Banker - Jefferson

Location: Jefferson Hills, PA

Work Type: Hybrid

Job ID: R0071577

Job Description:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Duties & Responsibilities:

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Basic Qualifications:

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.

Preferred Qualifications:

• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Title: Recording Specialist - US Based Remote

Location: US Remote City United States

Job Description:

We are seeking a detail-oriented and dependable Recording Specialist to join our team and support post-closing operations. In this role, you will review executed real estate documents for accuracy, submit them to county recording offices, and help ensure recordings are completed accurately and on time.

The ideal candidate is organized, proactive, and comfortable working in a deadline-driven, high-volume environment. This position plays a key role in maintaining quality standards, supporting operational workflows, and contributing to continuous improvement efforts—while working 100% remotely with a collaborative team.

What You’ll Do:

Document Review & Recording

• Review executed documents for accuracy, completeness, and compliance with recording requirements
• Submit documents to the appropriate county recording offices and track recording status
• Maintain accurate records and documentation related to recordings and submissions

Workflow Coordination & Quality

• Support day-to-day operational workflows and assist with workload coordination
• Ensure work meets established quality standards, timelines, and company policies
• Step in to support teammates during high-volume or urgent situations

Communication & Collaboration

• Communicate effectively with team members, leadership, and cross-functional partners
• Provide exceptional internal and/or external customer service as needed
• Participate in team meetings, training sessions, and performance discussions

Continuous Improvement

• Identify opportunities to improve processes and efficiency
• Contribute ideas that support accuracy, consistency, and team success

Required Skills & Qualifications

• Strong teamwork and interpersonal skills
• Excellent verbal and written communication abilities
• Ability to manage multiple tasks and prioritize effectively
• Detail-oriented with strong problem-solving skills
• Adaptable and comfortable working in a fast-paced, changing environment
• Proficient with common workplace software (e.g., Microsoft Office, collaboration tools)
• Reliable, self-motivated, and committed to delivering high-quality work in a remote setting

Preferred Qualifications

• 1-2 + years experience in the Washington and California markets
• Previous experience in a team-based or customer-facing role
• Familiarity with a real estate, mortgage, title, or recording environment
• Ability to learn new systems, tools, and processes quickly
• Candidates without direct industry experience are encouraged to apply; training is provided.

Work Environment

• 100% remote, U.S.-based role
• Collaborative, supportive team culture
• Mix of independent work and team-based projects
• Opportunities for professional growth, training, and skill development

About Us

Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.

• Market Minimum Salary19.23
• Market Maximum Salary24.04

Title: Financial Relationship Banker - Plano, TX (Park)

Location: Plano United States

Job Description:

Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Duties & Responsibilities:

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Basic Qualifications:

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.

Preferred Qualifications:

• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Title: Business Banking Success Specialist

Location: Cardiff, London or Remote (UK)

Job Description:

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo 

UK Remote | £28,100- £35,525 + Incentive Awards tied to your performance + Benefits 

Our Business Banking Team

We are seeking highly motivated and customer- centric iniduals to join our dynamic Business Banking team.

Our Business Success Specialists will be responsible for the overall experience of our most complex businesses and represent Monzo by working with teams across the bank to create smooth experiences that build trust and confidence in our Business Banking product and support.

Our Business Success Specialists are amongst the most knowledgeable COps in their domain space and hold subject matter expert prowess.

You’ll play a key role by…

• Being the voice of Monzo Business for our most complex businesses to building trust and confidence in our product and service.

• Managing customer queries from our most complex businesses and owning the case management of those queries from start to resolution, keeping customers informed and setting the right expectations.

• Providing exceptional inbound support, while also identifying opportunities for customers to get more value from our products and services.

• Supporting businesses through their onboarding and key business growth milestones, staying aligned every step of the way as their business evolves.

• Actively engaging in value-led conversations to uncover unmet needs or pain points, guiding businesses to relevant Monzo features or services that support their growth and operational efficiency.

• Spotting trends and emerging needs across business accounts, proactively surfacing opportunities to improve the customer journey or introduce helpful features that align with their evolving goals.

• Being a subject matter expert in managing complex and tricky customer problems to deliver an effortless customer service and an escalation point for related queries and tasks associated with our most complex businesses.

• Having full accountability to work across teams in Operations and Product to solve problems for our most complex businesses, proactively identifying and mitigating risks that could impact their experience or retention.

• Having a pulse on any potential poor outcomes for our most complex businesses and proactively taking ownership to resolve them whilst advocating for them across Operations to get the right outcomes, escalating and resolving any issues.

• Identifying where our processes are not fit for purpose and we must act differently to get the right outcomes whilst managing our risk as a bank.

• Taking ownership for the development, maintenance and improvement of knowledge management resources and sharing learnings across the team where they may not support our most complex businesses.

• In this role, you’ll be supporting customers across phone calls, in-app chat and email. You’ll need to know when to be empathetic, when to build rapport, and most importantly, when to do what’s right for the customer.

We’d love to hear from you if you are…

• A brilliant communicator. That means you can explain things clearly and simply, whether you're chatting on the phone or typing a message. Most importantly, you genuinely listen to what our customers need and get where they're coming from.

• A customer champion who loves ing into problems, always figuring out the best way to make things right. You'll confidently handle tricky conversations, turning worries into wins and making sure our customers are genuinely happy with how things turned out.

• Skilled in identifying where existing processes and saved responses will not meet the right customer outcome and able to use your judgement to adapt

• Someone with exceptional commercial acumen and strategic foresight, capable of anticipating complex business needs and translating them into tangible product value.

• Confident to share feedback internally about customer experiences, our processes and product limitations with the right teams

• Self-motivated and capable of holding yourself accountable to a high standard of performance without granular performance targets or data insight. 

• Able to work independently and take personal responsibility for prioritising your work and ensuring your work gets done

• Able to communicate clearly with stakeholders, manage expectations and explain your knowledge in simple terms

• Able to share knowledge to enhance the skills of the teams around you across Operations and other Business Success Managers

• Flexible and understanding that the role of the Business Success Manager may change and evolve based on customer and business needs.

What’s in it for you

£28,100- £35,525 + Incentive Awards tied to your performance + Benefits

We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 

This role can be based from home with distributed working within the UK.

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

Our working hours follow a shift rotation, Monday to Friday between 7am and 7pm. While this role is currently set for weekdays only, this might be change in the future to include weekend shifts as part of a rotational schedule. The training period will be 5 weeks, Monday - Friday 09:00 - 17:30.

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

#LI-REMOTE/SB

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing ersity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neuroersity or disability status.

Title: Travel Product Manager

Location: Minneapolis, MN,  United States

CategoryTechnology & Digital

Job Id2026-0009837

Job TypeFull time

Job Description:

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

As a Product Manager, you will:

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.

• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.

• Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.

• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results). Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes. In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Preferred qualifications, capabilities, and skills:

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.

• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.

• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.

• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.

• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to erse situations.

• Preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

Minimum Qualification:

• Product management experience

Required Experience:

• Demonstrated experience working with travel platforms to build, enhance, or support booking, product integration and customer experience capabilities.

About the product and this position: TravelBank ( U.S. Bank owned) is an all in one, tech-driven expense and travel management solution.

The Travel Product Manager will support the design and development of a customer-focused travel platform, delivering intuitive and efficient user experiences. This role partners closely with engineering and design teams to define product requirements, translate customer needs into actionable solutions, and drive end-to-end execution that improves the overall travel experience.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. 

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Title: Customer Service Representative

Location: Brewer, ME United States

Requisition number: 2357038

Job category: Customer Services

Overtime status: Non-exempt

Travel: No

Remote

Job Description:

This position is Remote in Maine. If you are located within commutable distance to the office at 43 Whiting Hill Rd Brewer, Maine 04412, you will have the flexibility to work remotely* as you take on some tough challenges.

Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring. Connecting. Growing together.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm EST. It may be necessary, given the business need, to work occasional overtime.

We offer 12 weeks of paid on-the-job training. The hours of the training will be during normal business hours. Training will be conducted onsite.

Primary Responsibilities:

• Actively participate in team huddles and meetings by way of sharing knowledge, requesting information, and recommending process improvements.
• Provides excellent customer service via first call resolution as frequently as possible.
• Advocate for patients regarding complaints or billing issues within the established policies and procedures of the department.
• Advises management of customer service issues which may require attention in a timely manner.
• Resolve assigned accounts in a timely and accurate manner, which maximizes reimbursement in compliance with the department's policy and procedures.
• Research and accurately resolve outstanding patient balances in accordance with all departmental and system policies and procedures.
• Meet or exceed the NLH performance standards as it relates to quality and productivity.
• Accurately schedule patient payment plans in accordance with internal policy guidelines.
• Work closely by way of problem solving with peers and leaders to address patient balance issues or changes that directly impact the accounts receivable.
• Ensure all functions related to customer service supports the team goals and objectives as well as NLH financial performance objectives.
• Thoroughly understand the department's key performance indicators.
• Advises management of payment variance issues which may require attention in a timely manner.
• Thoroughly understand the department's key performance indicators.
• Maintain the knowledge of collection protocols, payer, regulatory policies and laws.
• Attend internal education sessions to enhance or gain new skills.
• Demonstrate departmental desire to provide community benefits by way of charitable events or contribution outside the four walls of the department.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of customer service experience in healthcare, insurance, government (state or federal), social services, or human services settings
• 1+ years of data entry experience
• Basic proficiency with Windows PC applications and Microsoft Office (create, edit, format Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
• Ability to train onsite for the first 12 weeks at 43 Whiting Hill Rd Brewer, Maine 04412
• Ability to provide onsite coverage at 489 State Street, Bangor, ME, based on business needs
• Full Flu vaccination are an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
• Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm EST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• 1+ years of experience in healthcare customer service
• Work experience with Northern Light Health
• Medical Terminology

Telecommuting Requirements:

• Reside within commutable distance to the office at 43 Whiting Hill Rd Brewer, Maine 04412
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Strong communication skills (written/verbal)
• Strong analytic skills
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Technical Director

Location: Chicago United States

remote

Job Category

Job Description:

Description

Position Summary

We are seeking a Technical Director in a highly visible role for one of our largest accounts. This

position serves as a primary technical advisor and strategic partner to the

customer, partnering directly with their Global Health & Safety

leaders to identify, quantify, reduce, and eliminate risk across complex logistics

operations. The role is central to advancing the Crash Prevention Strategy.

This position is work from home, due to the dedicated aspect

of the account, but does require up to 30% overnight travel to various customer

locations across the U.S. and possible internationally. Position may require

occasional early morning, evening, or weekend support based on operational

needs.

Strategic Impact

As a senior technical leader, the Technical Director shapes

long-term safety strategy, translates emerging science and technology into

actionable solutions, and ensures alignment with Liberty Mutual's leadership

principles of innovation, collaboration, and results-oriented execution. The

role balances strategic vision with disciplined delivery to drive measurable

reductions in loss and operational risk.

Core Responsibilities

• Lead the development, execution, and continuous

improvement of the customer Crash Prevention Strategy.

• Translate emerging safety science, industry best practices, and technology

advancements into scalable, field-ready solutions.

• Identify, evaluate, and guide implementation of emerging vehicle and fleet

safety technologies to ensure effective deployment and measurable results.

• Provide program leadership, project management, and change management for

safety initiatives.

• Establish progress metrics, monitor performance, and communicate outcomes to

senior stakeholders.

• Partner with customers and Liberty Mutual leadership to align safety

initiatives with broader business objectives.

• Enhance Liberty Mutual's technical thought leadership through innovation,

insight, and customer-facing influence.

Leadership & Talent Development

• Develop and execute a talent strategy for the discipline

that builds technical depth, leadership capability, and succession readiness.

• Mentor, coach, and develop team members while modeling Liberty Mutual's

leadership behaviors.

• Foster a culture of continuous improvement, accountability, and professional

growth.

• Collaborate with operations-based Directors to ensure consistent skill

development and knowledge transfer.

Relationship Management

• Build and sustain trusted relationships with customer

executives, safety leaders, and internal partners.

• Serve as a strategic advisor and influencer across all organizational levels.
• Represent Liberty Mutual as a credible, knowledgeable, and proactive partner

to a high-profile customer.

Key Capabilities & Leadership Competencies

• Strategic Thinking: Integrates data, experience, and

foresight to shape effective long-term solutions.

• Collaboration & Influence: Builds alignment, inspires action, and leads

through partnership rather than authority.

• Results Focus: Demonstrates accountability for measurable outcomes and

continuous improvement.

• Growth Mindset: Embraces change, seeks feedback, and drives innovation.
• Customer Focus: Acts as a trusted advisor, anticipating needs and delivering

high-value solutions.

• Communication Excellence: Communicates complex ideas clearly and persuasively

in written and verbal formats.

Preference for candidates in the Chicago area or within the

Eastern United States with convenient access to major airports.

Qualifications

• Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 10 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
• Fully effective interpersonal, writing and other communication skills, required to develop and maintain relationships with customers, peers, and industry contacts.
• Excellent coaching and mentoring skills.
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
• Position requires regular travel.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Title;  Member Services Representative

Employee Type:

Location:

Pay Range:

Job#: 3024602

Job Description:

The Member Services Representative provides personalized, high‑quality support to members by answering questions, resolving concerns, and coordinating with internal teams to ensure a positive service experience. This role requires strong communication skills, attention to detail, and the ability to manage tasks efficiently in a fast‑paced environment. The ideal candidate demonstrates empathy, professionalism, and a strong commitment to customer satisfaction.

Key Responsibilities

• Provide personalized service to members via phone, email, or in person regarding enrollment, benefits, billing, claims, eligibility, and authorization inquiries.
• Accurately document all member interactions, inquiries, and complaints in the tracking system and route items appropriately for follow‑up.
• Consistently meet or exceed departmental productivity, accuracy, and quality standards.
• Demonstrate a customer‑first mindset with empathy, active listening, and professional communication.
• Maintain working knowledge of health insurance guidelines, regulations, and internal systems.
• Use independent judgment and problem‑solving skills to resolve issues and interpret procedures.
• Maintain confidentiality of all member and business information in compliance with company and regulatory standards.
• Effectively manage time and workload in a high‑volume, fast‑paced call‑center environment.

Minimum Qualifications

Education

• High school diploma or GED required.
• Some college coursework preferred.

Experience

• At least 1 year of customer service experience, preferably in:
  • A call center environment
  • Administrative support
  • Medicare or health insurance-related roles

Skills & Competencies

• Strong verbal and written communication skills.
• Knowledge of customer service best practices and phone system operations.
• Proficiency with Windows systems, basic software applications, and electronic documentation workflows.
• Ability to maintain a warm, empathetic, service‑oriented demeanor when interacting with members.
• Skilled in using standard office equipment, keyboarding, Wi‑Fi/VPN, and audio tools.
• Ability to quickly learn and apply health insurance policies, procedures, and regulatory requirements.
• Strong organizational and time management abilities.
• Ability to adapt to changing business needs, including remote or hybrid work environments.
• Commitment to maintaining confidentiality and complying with all regulatory standards**.**

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application,

Title: Bilingual (English/Spanish) Medicare Sales Agent - Hybrid in Miami, FL

Location: Miami, FL United States

Hybrid

Job Description:

UHC is seeking dedicated sales professionals to be part of our team!

Up to $3,000 SIGN ON BONUS FOR EXTERNAL & INTERNAL APPLICANTS

Guaranteed base pay + monthly sales incentive earning potential.

Realistic Job Preview video

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

We are growing our team in Miami, FL and have multiple Bilingual (English/Spanish) Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

If you reside near Miami, FL you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges.

Work Schedule:

• Operating hours: Monday - Friday 7:00am - 7:30pm local time; your shift will be provided during training with rotational weekend work (includes Saturdays/Sundays)
• Full-time position with flexibility desired based on the seasonality of our business

Work Location:

• Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
• This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business days per week
• Site location: 1000 NW 57th Court, Miami, FL

Primary Responsibilities:

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Compensation & Benefits:

• As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment focused both on teamwork and inidual success!

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within a commutable distance to our Miami, FL office
• Ability to read, write, and speak fluently in English and our target language: Spanish

Preferred Qualifications:

• Previous sales experience
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED #RPOLinkedin

Title: Senior Value Advisor

Location: Remote - UK

Job Description:

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Senior Value Advisor to join our team. This is a hybrid United Kingdom role (with a preference for London-based candidates), reporting to the Senior Director, Business Value Consulting in our Business Value Consulting department. Zscaler Business Value Consulting (BVC) specializes in helping organizations unlock and quantify the strategic business value of their Zscaler investments. Acting as trust advisors to our customers, we collaborate to develop compelling business cases that articulate cost savings, revenue growth and risk mitigation opportunities. With experience across management consulting, Digital transformation and cybersecurity, we bring unmatched expertise to every engagement.

What you’ll do (Role Expectations)

• Supporting account teams as a specialist in consultative value selling and analysis

• Engaging with clients directly to drive value discovery discussions and create tailored outputs to justify the case for change

• Developing and presenting financial models that clearly articulate the quantifiable value of Zscaler solutions

• Partnering with sales leaders to drive value-based sales engagements for top accounts

• Participating in value workshops and business case presentations to C-Level external stakeholders

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.

• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 7+ years in a client-facing consulting role building financial models and business cases (e.g., TCO/ROI analysis, board level presentations)

• Strong understanding of industry trends and challenges, CapEx vs. OpEx assessments, and general IT value frameworks

• Advanced Excel skills for creating detailed value models with financial analysis

• Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels

• Bachelor’s degree in business, finance, or a related field—or equivalent experience and skills

What Will Make You Stand Out (Preferred Qualifications)

• Experience in Consulting and/or SaaS / Cyber industry

• Familiarity with competitive analysis and differentiating value propositions

• Strong interpersonal skills to engage with global clients and cross-functional teams effectively

#LI-Hybrid 

#LI-MM5

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans

• Time off plans for vacation and sick time

• Parental leave options

• Retirement options

• Education reimbursement

• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Title: Customer Success Manager - Enterprise

Location: New York, New York

Work Type: Hybrid

Job Description:

About the Opportunity

As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful.

You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams.

Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful’s most strategic accounts.

Why This Role is Exciting:

• Drive Real Impact: Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes.
• Be a Strategic Advisor: Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success.
• Grow with Top-Tier Customers: Manage some of Contentful’s most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise.
• Collaborate Across Teams: Work alongside Sales, Professional Services, and Partners to create high-value, multi-faceted solutions for customers.
• Enjoy Autonomy and Flexibility: Take ownership of your accounts, build lasting relationships, and travel as needed (~25% annually) to meet customers face-to-face and make a real difference.

What to Expect?

• Own and grow executive relationships across a portfolio of 25–30 strategic enterprise customers, serving as a trusted advisor on digital experience transformation.
• Partner with customers to drive the successful adoption of Contentful, helping them deliver measurable improvements in speed to market, performance, personalization, and operational efficiency.
• Align Contentful to customer business priorities by defining success metrics, tracking KPIs, and guiding teams along a clear path to digital maturity.
• Lead strategic engagements including quarterly and executive business reviews, communicating outcomes, surfacing opportunities, and aligning on long-term digital experience strategies.
• Proactively identify adoption barriers and orchestrate internal resources across Solutions Engineering, Support, and Product to ensure customers achieve their goals.
• Collaborate closely with Account Executives to develop multi-year account strategies, uncover expansion opportunities, and build compelling data-driven business cases.
• Own the renewal lifecycle end-to-end for some of Contentful’s most strategic customers, driving high retention and long-term value.
• Confidently lead commercial conversations with senior stakeholders and procurement teams within large global enterprises.
• Act as the voice of the customer internally by translating customer insights into actionable feedback for Product and Go-to-Market teams.
• Travel approximately 25% annually to build strong relationships through onsite customer engagement.

What You Need to Be Successful

• 5+ years in a customer-facing role with experience in Customer Success Management, Renewals Management, or Key Account Management. Experience with content management systems, content strategy, or agency environments is a plus.
• Ability to understand Contentful APIs and the modern content management and digital experience stack. Comfort using Contentful data tools to engage in proactive customer discussions and, in some cases, create custom queries and reports.
• Strong technical aptitude and ability to explain high-level technical concepts clearly to customers.
• Proven track record of meeting or exceeding performance or sales goals.
• Strategic thinker who can align with customer goals and independently drive renewal and expansion opportunities to close.
• Excellent oral and written communication skills, demonstrated through past customer and internal engagements.
• Collaborative mindset and ability to work effectively across cross-functional teams, including Sales, Product, and Support.
• Highly organized with strong attention to detail; follows processes, updates systems diligently, and proactively suggests improvements.
• Commitment to prioritizing customer success while aligning with company objectives.
• College degree highly preferred.
• Hybrid role: office attendance in New York, NY is expected 2–3 days per week.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New York Salary Range: $102,000 - $138,000

This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards, where applicable, in accordance with the terms of Contentful’s variable compensation plans.

#LI-Hybrid

Title: Enterprise Implementation Consultant - Public Sector

Location: Remote - US

Job Description:

Who we are

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About this role:

Samsara’s Public Sector Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. 

In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of government organizations, including K12 schools, departments of transportation, solid waste, public works, fire departments, and many others. All the while building relationships with the customer, helping them learn our system and overall ensuring a successful customer relationship.

Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a fast-growing company from within. 

This role requires exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users. 

Role requires 10-20% travel within the US.

This role is open to candidates residing in the US except Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro.

You should apply if:

• You want to impact the Public Sector: You’ll be working with cities, states, school districts, and universities that help run our world. You'll work with them to help them operate more efficiently, safely, and drive citizen value through their services.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will: 

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform 
• Manage the deployment of Samsara technology to large-scale US Public Sector customers, enabling customers to achieve quick time to value in their investment
• Create launch plans and a roadmap to increase product usage
• Track implementation progress, participation, product adoption, and account health 
• Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
• Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred. 
• This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence 
• Experience supporting or working with technical products
  • Excellent consultative skills with experience in end to end system implementations
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software 
  • Diplomacy, tact, and poise under pressure when working through customer issues
• Bachelor’s degree from a 4-year institution

An ideal candidate also has:

• Strong bias for action, the ability to think big, with insistence on high standards
• Experience serving a large and complex customer base in B2B SaaS 
• Thrives in an unstructured, fast-paced, and change-heavy environment
• PMP certification

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$88,089.75—$118,440 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

Title: Home Equity Processor

Location: Mason Ohio United States

Type: 1ST

Category: Operations

Job Description:

Description

Description

As a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself!

When you are in this role, you will review submitted documentation to ensure compliance with bank requirements. Additionally, you will follow-up and review routine documentation requirements with customers, loan officers, branches, and other financial institutions. Furthermore, you will complete reviews within department standards and enter clear, concise comments, edit information and document application status on appropriate loan systems. Lastly, you will communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, explanation of required documentation and/ or closing information.

Most importantly, at Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role and make an impact!

Primary responsibilities include

• Review loan application documentation.
• Interact with customers, work with both loan officers and branch colleagues to obtain required documents from customers, order and review property titles, appraisals, flood certifications, and income documents to ensure accuracy and completeness.
• Make welcome calls on new files, follow the department's call cadence throughout the process to ensure customer's are communicated direct and well informed of all aspects of their line in process.
• Ensure that documentation exists in the system of record of their call cadence contacts, results of the contact so that they and any colleague who reviews the file is aware of the file status.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Required Qualifications
  • High School or GED Equivalent 
  • Previous Banking Experience or customer facing roles

   
• Preferred Qualifications
  • 1-2 Years of Home Equity, Mortgage, or Loan Processing Experience 
  • Spanish Speaking a plus!

Hours & Work Schedule

• Hours per Week: 40 hours a week 
• Work Schedule: M-F 815am-5pm 
• Hybrid Schedule: 4 Days in office, 1 Remote

Pay Transparency

The salary range for this position is $21.64 - $27.89 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are inidually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and

Leasing Consultant

CA, Dublin

Success Profile

We have found that the following traits and attributes help lead to a successful future as a Leasing professional.

• jd/success-profile-leasing-consultant-d.png" data-center-image-scale=".92" data-chart="traitcircle" data-height="300" data-hover-effect="true" data-icons="true" data-inner-radius="125" data-outer-radius="150" data-ratio-padding="true" data-stroke="false" data-stroke-color="#fff" data-stroke-width="4" data-tooltip="true" data-width="300">
• Customer Service
• Sales
• Collaboration
• Communication
• Problem-Solving
• Organizational

Our Culture

• Our Bold Purpose

  We're driven by a bold purpose: creating a better way to live

• All Of Us

  All AvalonBay associates play a key role in bringing our purpose to life

• Our Core Values

  A Commitment to Integrity

  A Spirit of Caring
  A Focus on Continuous Improvement

• Our Approach

  Promotion from Within

  Growth Based on Achievement
  Cross Departmental Learning
  Professional Development
  High-Performance Culture
  Associate Recognition

Benefits

Our benefits packages are created with the flexibility to support associates who are at different stages in their lives and careers.

• Medical

  We provide you with four plan options to choose from within the Aetna network.

• Dental

  We offer dental coverage through MetLife. Associates have the option to select between the Premier and Basic Plus Plan.

• Vision

  Our Vision Service Plan provides benefits for regular eye examinations, glasses or contact lenses, and laser vision care.

• 401(k) Savings Plan

  Save a portion of your pay each pay period and invest your savings in your choice of the available investment funds. We match 50% of your contribution up to 8%.

• Recognition & Rewards

  Significant discount for all on our incredible apartment homes and rewards programs such as Live2Lease, which awards our star community consultant with bonuses of up to $1,000.

• Career Development

  Opportunities to advance your skills and grow your career through promotion.

Responsibilities

Leasing Consultant

Overview

Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.

The Role

* This position is part-time with a schedule of Thursday, Friday, and Saturday 9am to 6pm*

Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.

• Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
• Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
• Follow-through. By understanding what’s important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they’ve been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood – you help to paint a picture of what it’s like to call your community home.
• A genuine desire to help both residents and colleagues in Creating a Better Way to Live.

You have

• A high school diploma or equivalent (GED) required
• 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
• Strong interpersonal and communication skills
• Proficiency in using property management software and Microsoft Office Suite
• Knowledge of fair housing laws and regulations
• Ability to work independently and as part of a team
• Excellent organizational and multitasking abilities

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer:

Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits(opens in new window)) for information.

Growth based on achievement and promotion from within.

Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).

A 20% discount on our incredible apartment homes.

A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and erse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications will be accepted on an ongoing basis.

AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation.  Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/(opens in new window))

Job ID JR106590

Customer Service Agent Amazon

Metro Manila Philippines

Full time

Description:

Our mission is to help customers save time and money when purchasing commercial kitchen equipment and supplies by providing a customer-centric shopping experience and leveraging our industry buying power.

We are looking for a proactive and detail-oriented Customer Service Agent to support our Amazon and 3rd party marketplace operations. This role will focus on handling customer inquiries, resolving issues, and ensuring a seamless post-purchase experience across platforms such as Amazon, Walmart, and other marketplaces.

The ideal candidate has strong experience in e-commerce customer service, is highly responsive, and is comfortable navigating multiple systems while maintaining a high level of professionalism and accuracy.

Skills and Requirements:

• Minimum 5+ years of experience in customer service, preferably in e-commerce or marketplace support.

• Experience handling Amazon Seller Central or other marketplace platforms is required.

• Bachelor’s degree preferred.

• Excellent verbal and written English communication skills.

• Strong problem-solving and conflict resolution skills.

• Highly organized and detail-oriented.

• Ability to multitask and manage a high volume of customer inquiries.

• Tech-savvy with the ability to quickly learn new tools and systems.

• Experience with CRM tools, helpdesk systems, or ticketing platforms is a plus.

• Shopify or other e-commerce platform experience is a plus.

Responsibilities and Duties:

• Handle customer inquiries, complaints, and requests from Amazon and other 3rd party marketplaces.

• Manage and respond to messages via Amazon Seller Central and other platforms in a timely and professional manner.

• Resolve order issues including refunds, returns, replacements, and shipping concerns.

• Coordinate with internal teams such as warehouse, logistics, and sales to resolve customer concerns.

• Maintain accurate records of customer interactions and transactions.

• Monitor customer feedback and reviews, addressing issues to maintain high seller ratings.

• Ensure compliance with marketplace policies and guidelines.

• Identify recurring issues and suggest process improvements to enhance customer experience.

• Stay up to date with product knowledge, company policies, and marketplace updates.

US Based Hours Requirement:

This position is fully remote, offering flexibility to work from any location. However, due to the fast-paced nature of our operations, we require strict adherence to 9:00 AM to 5:00 PM EST working hours. This ensures real-time collaboration with internal teams and prompt responses to customer inquiries. Aligning with US hours is essential to maintaining our service standards and operational efficiency.

Why work with us?

We truly believe that what you do and where you work matters. The opportunity to grow and build meaningful relationships in a collaborative and supportive environment makes it fulfilling and exciting to come to work each day.

Perks:

● Virtual position with flexible work environment

Benefits:

● Competitive salary

Title: Customer Support Specialist

Location: remote Vancouver, British Columbia, Canada . full-time 

Job Description:

About Local Line

Local Line is building the future food supply chain.

We are the leading commerce platform connecting farms directly to restaurants, grocery stores, and distributors. Our software powers thousands of farms across North America and beyond, helping them sell more efficiently, streamline operations, and build stronger relationships with their buyers.

Today, Local Line is used by some of the most forward-thinking food businesses in the world, including Chipotle and Sweetgreen, along with hundreds of independent farms, distributors, and regional grocers.

At our core, we believe that the future of food is more transparent, more local, and more connected. We’re building the infrastructure to make that possible.

About the Role

We’re looking for a Customer Support Specialist to join our Customer Success team. This is a front-line role working directly with farms using Local Line every day. You’ll help farmers navigate the platform, solve problems quickly, and ensure they have a great experience running their business on Local Line.

This role is critical to our mission. The work you do will directly impact a farmer’s ability to operate efficiently, serve their customers, and grow a more profitable business.

You’ll report to the Head of Customer Success and work closely with our Technical Support, Product, and Onboarding teams.

Responsibilities

• Respond to customer inquiries from farms via email and live chat
• Prioritize incoming support tickets based on urgency and impact
• Troubleshoot issues and escalate technical bugs to the Technical Support team
• Communicate product feedback and recurring issues to the Product team
• Maintain detailed and accurate records in our CRM (HubSpot)
• Identify opportunities to improve support processes and internal workflows
• Assist with data entry and setup for new farm accounts
• Collaborate with the Onboarding team to provision and launch new accounts

Qualifications

• 2+ years of experience in a customer support or customer-facing role
• Excellent written and verbal communication skills in English
• Strong time management and organizational skills
• Ability to manage multiple conversations and prioritize effectively
• Strong problem-solving and analytical thinking
• High attention to detail
• Positive, team-oriented attitude
• Interest in agriculture, food systems, or technology

Working Model

• Remote (Canada-based)
• Must be available during PST working hours (9:00am–5:00pm PST)
• Occasional early morning or evening work may be required

How Success is Measured

• Customer Satisfaction (CSAT) score
• Ticket response time
• Average responses per closed ticket

Growth Opportunities

This role is designed as a strong entry point into the Customer Success organization. Over time, you may have the opportunity to grow into:

• Technical Support
• Customer Onboarding
• Account management for large restaurant and grocery customers

Why Join Local Line

You’ll be working at the intersection of food, agriculture, and technology, helping build a more resilient and efficient food system. Every conversation you have with a farmer matters. The support you provide helps them save time, reduce friction in their operations, and ultimately run a better, more profitable business.

How to Apply

Please submit:

• A short cover letter explaining why you want to work at Local Line
• Your resume
• A link to your LinkedIn profile

We are fortunate to have an overwhelming number of candidates interested in working at Local Line and we thank you for the time and effort put into your application! We will only be reaching out to candidates who we are interested in moving forward and ask that you refrain from contacting members of our team to check on the status of your application.

------------

Local Line is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Title: Strategic Account Executive

Locations: Atlanta, GA; Tempe, AZ ; Houston, TX, Dallas, TX, Las Vegas NV, Portland, OR, Orland, FL, Raleigh, NC; Boston, MA

Work Type: Hybrid

Job Description:

The Strategic Inside Sales team drives DoorDash's growth by acquiring and expanding partnerships with high-impact restaurant brands across key markets. The team focuses on more complex, higher-value opportunities, working with local and regional operators whose scale meaningfully shapes the marketplace. Through disciplined execution and a consultative approach, Strategic Inside Sales drives marketplace expansion by connecting high-impact restaurant partners to DoorDash's platform and solutions.

About the Role

As a Strategic Account Executive (SAE), you will focus on acquiring high-value restaurant partners in DoorDash's most strategic markets. You'll own a high-velocity, transactional sales cycle - prospecting, qualifying, pitching, and closing new merchants while building strong initial relationships that set the foundation for long-term partnerships.

In this role, you'll have the autonomy to manage your day, prioritize opportunities, and drive results against clear targets. You'll play a direct role in expanding DoorDash's merchant ecosystem by signing top-performing local and multi-regional restaurant brands and helping them successfully join the platform.

We expect this role to be flexible, with a mix of remote and in-office work. You will need the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessities.

You're excited about this opportunity because you will…

• Own higher-value new business acquisition: Manage a high-velocity sales pipeline focused on more complex, higher-impact restaurant partners
• Run full-cycle inside sales motions: Lead deals from prospecting and discovery through close, adapting your approach based on merchant needs
• Navigate nuanced sales conversations: Engage multi-location and strategically important restaurant brands with confidence and credibility
• Drive disciplined outbound execution: Maintain strong activity levels across calls, emails, and follow-ups while prioritizing the highest-impact opportunities
• Leverage sales technology effectively: Use CRM, sequencing, and automation tools to manage pipeline, track progress, and improve conversion
• Continuously improve your craft: Test messaging, refine talk tracks, and share learnings to improve performance across the team
• Represent DoorDash at a high standard: Deliver a strong merchant experience that reflects DoorDash's value and sets the tone for long-term partnerships

We're excited about you because you have…

• 3+ years of experience in inside sales or B2B sales, including success in a closing role
• Proven ability to consistently meet or exceed quota in a high-volume, transactional sales environment
• Experience managing more complex deals, including multi-location or higher-value SMB customers
• Strong discovery, objection-handling, and closing skills
• High level of ownership and comfort managing priorities independently
• Data-driven mindset with experience using CRM and sales tools (Salesforce, Outreach, Sales Navigator, etc.)
• Curiosity about local businesses, technology, and how platforms drive growth

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$26.10 - $43.80 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$49.70 - $73 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Title: Senior Account Manager - Client Advisory Team

Location: Norwell United States

Full time

Job Description:

Discover a Career That Empowers You - Join HUB International!

At HUB International, we're more than just an insurance brokerage firm - we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help iniduals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there - we also invest deeply in our people.

Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team.

As one of the world's largest insurance brokers - and a proud Stevie Award-winning workplace - HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.

Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits - HUB is the place for you.

We are looking for an Senior Account Manager to join our Personal Lines team on a Hybrid work schedule.

Overview:

Service personal insurance accounts in accordance with the practices, policies, and procedures of the Company with focus on organic growth and retention.

Responsibilities:

• Review and analyze personal accounts for coverage, limits, etc., and make appropriate recommendations to clients.

• Develop and maintain relationships with clients to ensure that all service needs are met.

• Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.

• Gather information from clients and prepare applications regarding new and/or renewal coverage.

• Prepare policy quotes based on client's needs, rates and coverages.

• Prepare all transactions for assigned accounts, i.e. applications, invoices, forms.

• Call out on lost business 2a/LPR.

• Maintain the accuracy of data in the agency management system.

• May handle collections of premiums due.

• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.

• Meet KPI goals as established.

• Other responsibilities as assigned by Manager.

Qualifications:

• Experience servicing personal accounts within an insurance agency.

• Thorough knowledge of personal lines coverages and markets.

• Experience with an electronic agency management system.

• Active Massachusetts Producer license.

• Excellent organizational, interpersonal, communication skills and ability to work in a team environment

• Strong attention to detail

• Customer focused

The expected salary range for this position is $68,500 - $75,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

Title: Sales Representative - Spokane North, WA - Endoscopy

Location: Spokane United States

time type

Job Description:

Work Flexibility: Field-based

Job Description

ESSENTIAL FUNCTIONS:

• Promote and sell Stryker Endoscopy products within approved indications for use.
• Understand and comply with applicable laws, regulations and rules set forth by Federal, State and Local governmental authorities including, but not limited to: reporting of device complaints, accurate recording and reporting of financial transactions and other reports determined by Stryker policy, and the Federal Anti-Kickback Statute.
• Understand and comply with the Code of Ethics and company policies.
• Understand and comply with applicable customer policies, HIPAA, and vendor requirements.
• Educate and inform doctors, nurses, and appropriate staff personnel about the proper use and maintenance of Stryker Products.
• Direct product evaluations in OR and office settings while adhering to OSHA, Hospital, and other pertinent guidelines
• May assist in the preparation and operation of trade shows, conventions, and/or clinical meetings.
• Keep regional manager informed of territory progress on a regular basis.
• Solve product problems for customers in an expeditious fashion.
• May assist in the training and development of sales personnel.
• Manage, maintain and complete reports about product inventory.
• Exhibit a base understanding or ability to learn and operate software programs such as Microsoft Office and Oracle Sales Information System.

QUALIFICATIONS:

• 2-5 years in an outside sales position (medical related fields is preferable).
• B.A. or B.S. degree required.
• Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently to move objects.
• Must be able to communicate with large groups of people.
• Must be able to communicate telephonically and with electronic means (i.e., email texts, etc.).
• Must be able to use common office equipment (e.g. fax, modem, calculator, PC, etc.).
• Up to 20% overnight travel annually.
• Must be able to drive an automobile.
• Must be able to routinely negotiate price and terms of transactions between Stryker and its customers.
• Must be able to readily solve customer complaints.
• Must have fundamental understanding of all products and be able to disseminate this knowledge to the customer.
• Able to analyze and prioritize market potential-based call patterns.
• Excellent interpersonal, analytical and organizational skills.

Work From Home: Yes

Travel Percentage: Up to 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

*

Draw + commission: $60,000 draw and may be eligible to earn commission and/or bonuses + benefits.

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Title: Remote / Telephonic Case Manager - Bilingual Spanish / English

Location: Seattle United States

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

If you want to achieve more in your mission of health care, you must be smart about the business of health care.

As a Remote / Telephonic Case Manager - Bilingual Spanish / English, you will work with our Medicaid members primarily focusing on our Spanish speaking population, wearing many hats. Sometimes, you'll interact with members leaving the hospital - possibly with new medications or diagnoses. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. Resulting in fewer hospitalizations, ER visits and costly service gaps; and a less stressful, more effective health care system for us all, and all from your own home.

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

Schedule: Monday-Friday 8am-5pm PST

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver a complete continuum of high-quality care through proactive and ongoing communication with members in their preferred language via phone and virtual platforms
• Assist members with safe and effective transitions from in-patient, skilled nursing, or other facility settings back to the home environment
• Coordinate follow-up appointments, services, and equipment to reduce remissions and ensure continuity of care
• Collaborate with interdisciplinary teams, providers, and facilities to support smooth transitions
• Establish therapeutic relationships with members and caregivers to support engagement, adherence, and self-management
• Conduct comprehensive, ongoing assessments to identify clinical, behavioral, and psychosocial needs
• Provide a complete continuum of quality care through close communication with members via phone interaction
• Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
• Assist members with the transition from a care facility back to their home
• Meet NCQA Population Health Management Standards
• Meet state-specific contractual requirements related to the delivery of care management
• Provide member education on medications, disease management, and other healthcare related needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted WA state (or multi-state) RN license
• 2+ years of healthcare experience
• 1+ years of experience working with complex, high-risk, or chronic condition populations
• Intermediate level of computer/typing proficiency to enter/retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications
• Access to high-speed internet from home
• Willing and able to work in the pacific time zone
• Bilingual proficiency in English and Spanish (verbal and written)

Preferred Qualifications:

• Bachelor's degree
• Certification in Case Management (CCM)
• Case Management experience in a managed care, health plan, or value-based care environment
• Minimum of 2-3 years of care management, case management, population health, or related experience
• Medicaid Managed Care experience
• Working knowledge of NCQA Population Health Management standards
• Knowledge of community resources and social determinants of health
• Prior remote or telephonic care management experience
• Experience with vulnerable subpopulations include children and youth with special health care needs, adults with serious mental illness, members with substance use disorders and members with other complex or multiple chronic conditions
• Strong telephonic engagement and motivational interviewing skills
• WA State residence
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN

Title: Medicare Sales Agent - Hybrid in Englewood, CO

Location:

 Englewood, CO

Additional locations: Denver, Colorado

Overtime status: Non-exempt

Travel: No

UHC is seeking dedicated sales professionals to be part of our team!

Up to $3,000 SIGN ON BONUS FOR EXTERNAL & INTERNAL APPLICANTS

Guaranteed base pay + monthly sales incentive earning potential.

Realistic Job Preview video(opens in new window)

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

We are growing our team in Englewood, CO and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

If you reside near Englewood, CO, you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. 

Work Schedule:

• Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work
• Full-time position with flexibility desired based on the seasonality of our business

Work Location:

• Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
• This position offers hybrid work models after the successful completion of training and on the job nesting period.  Once completed, employees will enjoy the opportunity to work from home up to 3 business days per week

Primary Responsibilities:

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Compensation & Benefits:

• As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment focused both on teamwork and inidual success!
• More information can be downloaded at:http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within commutable distance to our 169 Inverness Drive West, Englewood, CO office

Preferred Qualifications:

• Previous sales experience
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.   

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED #RPOLinkedin

Title: Benefit Technology Specialist I, Employee Benefits

Job Description:

Hybrid Working

locations

San Diego, CA

Culver City, CA

Encino, CA

Newport Beach, CA

time type

Full time

job requisition id

R0035901

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and iniduals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

POSITION SUMMARY:

In the Benefits Technology Specialist I role, the successful candidate thrives in a team environment supporting the Benefits Technology Team with a high volume of technical work assignments ranging in complexity, performing the following duties:

• Configure benefit administration platforms such as Ease, Employee Navigator, and other platforms supported by HUB International for new clients and for renewals/open enrollments with existing clients

• Collaborate with Benefits Technology Team to complete build request workbooks for new builds and renewals

• Project manage builds with various stakeholders by developing timelines and executing deliverables

• Test new and existing system functionality to ensure accuracy of client system configuration

• Provide technical consultation to Producers and Service Team for prospects and clients

• Provide client-facing and internal demonstrations of benefits administration platforms

• Audit platform builds, communicating findings and resolving errors

• Problem-solve and troubleshoot technical issues

• Communicate with carriers and vendors for build mapping

• Run various reports, manage intake process and research service inquires

FACTORS FOR SUCCESS:

• 1+ years of Benefits/Account Management experience

• 1+ years of related customer service

• Bachelor’s degree is preferred

• Life & Health insurance license preferred or open to obtaining license

• Experience in benefits technology platforms, enrollment processes, EDI/API feeds are a plus

• Strong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel. Ability to listen, clarify and respond well to questions.

• Strong analytical skillset and ability to effectively use data for strategy

• Strong attention to detail and accuracy/thoroughness

• High level of productivity, reliability, responsibility, attendance, dependability and organization

• Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality

• Must possess a passion for teamwork, client service and reaching business results through problem-solving

*Position is a hybrid role (3 days minimum in the office)

WHY CHOOSE HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development_._  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a erse, challenging work environment with financial security and career satisfaction.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at  http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $60,000 - $70,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

#LI-CD1

LIKE US SO FAR?

Take the first step toward creating a future that combines a erse, challenging work environment with financial security and career satisfaction.  Apply online today!

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Title: Sr. Manager, Field & Customer Solutions (Orthopedics)

Location: West Chester, PA. Raritan, NJ; Raynham, MA; Warsaw, IN; Palm Beach Gardens, FL.

Remote type: Hybrid Work

time type: Full time

job requisition id: R-070219

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an inidual. At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Customer Success Management

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Remote (US), Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Johnson & Johnson is recruiting for a Sr. Manager, Field & Customer Solutions - Advance Case Management Operations to join our team in West Chester, PA. Other possible locations include: Raritan, NJ; Raynham, MA; Warsaw, IN; Palm Beach Gardens, FL.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose:

The Senior Manager, Field and Customer Solutions - Advance Case Management Operations is a high‑impact leader within the DePuy Synthes Supply Chain organization. The role leads ACM implementation and support while partnering cross‑functionally to scale adoption, optimize performance, and deliver operational, commercial, and customer value through the Advance Case Management (ACM) platform. ACM is a digital solution that enables efficient pre-op planning and case coordination for orthopedic surgeries through the use of AI and traditional templating to deliver operational, commercial, and customer benefits.

Key Responsibilities:

• Leads the ACM Operations team (2 FTEs and 2-3 contractors) responsible for field and customer implementation and ongoing support.

• Owns ACM reporting and analytics strategy, including KPI development, dashboard development and adoption, and quarterly executive reporting.

• Partners with the ACM Platform team to define user requirements, prioritize enhancements, and ensure solutions meet field and customer needs

• Owns relationships with integrator partners, providing governance, performance oversight, and leadership of monthly steering committee forums.

• Drives awareness and education of ACM to key Commercial and Field Sales leaders and customers through the development and management of internal and external facing marketing materials and publications. Supports professional/commercial education courses, labs, and industry conferences.

• Influences cross‑functional stakeholders (IT, Legal, Contracting, Procurement, Commercial, HCC) to deliver implementation timelines, manage vendor agreements, respond to internal/external requests, and achieve annual ACM objectives.

• Supports the development and management of other digital solutions and participates/leads other projects and initiatives as required.

Required Qualifications:

• Bachelor's degree required; graduate degree preferred

• 10+ years of experience in Sales, Marketing, Supply Chain, Finance, Digital Health, Engineering, Analytics, or IT

• Strong collaboration, negotiation, and communication skills (written and verbal)

• Demonstrated ability to work independently with strong planning and organizational skills

Preferred Qualifications:

• People management experience

• Experience with reporting and analytics platforms

• Healthcare and orthopedic experience

Domestic travel of approximately 10-20% should be expected, with variability based on business needs.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Coaching, Compliance Management, Cross-Functional Collaboration, Customer Acquisition Strategy, Customer Centricity, Customer Relationship Management (CRM), Customer Retentions, Customer Success Management (CSM), Developing Others, Fact-Based Decision Making, Inclusive Leadership, Leadership, Performance Measurement, Process Improvements, Productivity Planning, Relationship Building, Sales Enablement, Sales Support, Workflow Analysis

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year

Title: Strategic Partner Manager I

Location: Chicago United States

Job Description:

About the Team

The Outside Account Management team at DoorDash partners with restaurant merchants to help them grow simply and profitable on the platform. Our mission is to support merchants throughout their journey - ensuring a positive experience while also helping them unlock meaningful growth opportunities. We work closely with merchants to understand their goals, solve operational challenges, and recommend growth strategies that fit their business - balancing thoughtful partnership with commercial impact.

About the Role

As a Strategic Partner Manager I (SPM), you will own and grow relationships with a portfolio of SMB restaurant partners across your assigned region. You'll serve as the primary point of contact to your merchants - helping them improve performance, adopt new products, and expand their partnership with DoorDash.

In this role, you'll balance relationship management with revenue responsibility. You'll lead regular business check-ins, present data-backed recommendations, upsell incremental solutions, and ensure partnership terms continue to drive value for both the merchant and DoorDash. You'll also work cross-functionally to resolve issues, support operational improvements, and maintain high levels of satisfaction and retention.

You'll report to a regional manager within Outside Account Management. We expect this role to be flexible, with time split between traveling to merchants and additional flexibility to work remotely from home or a DoorDash office.

You're excited about this opportunity because you will…

• Manage and grow merchant partnerships: Own a book of SMB restaurant partners across your region while meeting revenue and retention goals
• Drive merchant performance: Lead quarterly business reviews (QBRs) that highlight wins, identify gaps, and outline opportunities for growth
• Reduce churn and drive expansion: Proactively identify risk, recommend DoorDash products, and guide merchants toward expansion opportunities
• Optimize operations with data: Use internal data and unit economics to evaluate daily operations and recommend improvements
• Present strategic recommendations: Explain forecasted revenue growth and propose customized sales packages that improve performance and brand perception
• Collaborate cross-functionally: Partner with Product, Operations, Sales, and Support teams to deliver a seamless and high-quality merchant experience

We're excited about you because you have…

• 3+ years of experience in account management, post-sales, customer success, or a related client-facing role
• Proven ability to drive customer satisfaction, retention, and product adoption through a merchant-first approach
• Strong analytical skills with experience building data-driven recommendations and client-facing QBRs
• Comfort managing multiple stakeholders, timelines, and priorities across a book of business
• Experience working with sales and productivity tools such as Salesforce, Outreach, Sales Navigator, and Google Workspace
• Strong communication skills and the ability to build trusted relationships with small to mid-sized market merchants

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$55,760 - $93,600 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$79,600 - $117,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Title: Physician Billing Associate Specialist

Job Description:

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives

• Paid Certifications

• Tuition Reimbursement

• Comprehensive Benefits

• Career Advancement

• This position pays between $ $17.00 - $18.65/hr based on experience

***REMOTE (Work from Home) - HIPPA Compliant Workspace Required*****MUST be eligible to work in the US without sponsorship**

The Specialist of Billing performs all billing, correspondence, and scanning activities across the organization. Job duties include, but are not limited to, managing client billing and ensuring procedures are billed according to contracts, reviewing and updating client statements as necessary, printing and mailing all paper and secondary claims, scanning documents to patient accounts, and reviewing correspondence and following up as needed. They will perform these duties while meeting the mission and goals of the organization, as well as meeting the regulatory compliance requirements. 

 Job Responsibilities:

• Billing Associate Specialists responsibilities include managing client billing and ensuring procedures are billed according to contracts, reviewing and updating client statements as necessary, printing and mailing all paper and secondary claims, scanning documents to patient accounts, and reviewing correspondence and following up as needed.

• Performs other duties as assigned

Minimum Education:

• High School Diploma/GED Required

Experience:  

• 1 to 3 Years​ 
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Certifications:

CRCR Required within 6 months of hire

Preferred Knowledge, Skills and Abilities: 

• Required: 1-2 years’ experience hospital billing.

• Experience in hospital operations, compliance and provider relations preferred.

• Insurance Follow-up experience

• Home health care experience (Billing side)

• Epic experience

• Medicare, Medicaid, HMO and managed care experience

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble

Title: Manager

, AMC Education- Orthopedics

Location: US161 IN Warsaw - 700 Orthopaedic Dr

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job SubFunction:

External Customer/Product Training

Job Category:

Professional

All Job Posting Locations:

Remote (US)

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Manager of Academic Medical Center Education to be remote in the US.

The Manager of Academic Medical Center (AMC) Education is responsible for the strategy, design, and execution of our Future Leaders education programs for Orthopaedic residents and fellows within their assigned Strategic AMC accounts and/or responsibilities within the team.  The Manager of AMC Education manages all appropriate resources, which may include direct management responsibility of education associates, for the efficient and effective delivery of world-class education programs. They are responsible for delivering on the Future Leaders education continuum, which includes a robust pathway of education that is delivered through several modalities including hands-on labs, interactive didactic classrooms, virtual reality, simulation, and online modules. They will be responsible for building and growing productive and impactful relationships with all the key stakeholders critical to the success of the role including AMC Chairs, Chiefs & Program Directors, as well as with HCP faculty, the Field Sales Organization, Sales Management, Commercial & Channel Marketing, Professional Education, Ed Logistics, Healthcare Compliance, and HCP Engagements. The Manager of AMC Education will also develop detailed plans for their area(s) of responsibility, including budgets, facility and faculty needs and lead all elements to execute Future Leader education programming in support of the business’s goals and objectives. 

Key Responsibilities: 

• Regional Leadership: Partner with AMC Chairs, Chiefs and Program Directors, and regional sales, to design personalized learning pathways in support of their program’s education needs. 
• Faculty Development and Support: Build and grow partnerships with strategic HCP faculty in support of the design and execution of educational programs that meet both the learners and businesses goals and objectives. 
• Curriculum Design and Alignment: Consistently design and execute education with a customer first mindset. Continuously improve existing training and educational materials making sure the content and experience is meeting the educational needs of the learners and the business. Identify new and impactful opportunities to the Future Leaders learning continuum. 
• Program Execution: Lead the on-site preparation and delivery for their education events, which includes directing all critical business partners involved in delivering a world-class education experience. 
• Project Leadership: Lead and/or represent the AMC education team in the development of education focused projects. 
• Fiscal Ownership: Have responsibility for delivering educational programs within the allotted budget allocations. 
• Compliance: Ensure all programs are compliant with all legal, regulatory and HCC policies including Advamed, Pharma, ACCME and other global legal and regulatory bodies.

Qualifications / Experience: 

• Minimum of 5 years experience in medical device, healthcare or commercial roles (e.g., Sales, Sales Training, Prof Ed, Marketing and/or Sales Management) with a history of success 
• Deep orthopaedic knowledge and/or orthopedic/medical device experience preferred 
• Strong educational expertise to identify needs and design educational solutions 
• High organizational qualities with the ability to manage many needs at once 
• Ability to work in a matrix environment, collaborating across multiple functions 
• Effective interpersonal skills that include professionalism, maturity, and team mentality 
• Proven ability to build impactful relationships with varying personalities 
• Strong sense of ownership and accountability 
• Desire and ability to manage and motivate as a leader 
• Project management and problem-solving skills 
• Genuine interest in ongoing professional development of self 
• Bachelor’s degree 
• Willingness to travel up to 30-40% 
• Weekend event support and / or travel will be required 
• May lift up-to 30 lbs occasionally

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Business Development, Customer-Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Escalation Management, Fact-Based Decision Making, Performance Measurement, Problem Management, Process Improvements, Technical Credibility

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Title: Associate Director, CRM Optimization

Location: US159 NJ Titusville - 1125 Trenton-Harbourton Rd

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Digital Marketing

Job SubFunction:

Digital Platform Operations

Job Category:

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently seeking an Associate Director, CRM Optimization to join our Customer Engagement & Digital Transformation team located in Titusville, NJ primarily supporting our Caplyta business.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Associate Director, CRM Optimization serves to be the business product owner for the current and next generation CRM platform across US field sales teams, with a focus on Caplyta, a once-daily oral therapy approved in the U.S. for schizophrenia, bipolar I and II, and major depressive disorder (MDD).  This inidual will define requirements and shape solutions for all capabilities across field sales teams, including representatives, managers and Regional Directors for Caplyta. This role may also address specific needs for other field groups across the medical affairs, account management and patient support for this brand to ensure a cohesive and well-integrated field enablement platform.

Main Responsibilities:

• Leads design and delivery of field commercial capabilities in iCONNECT and related systems. Works with business partners to define requirements, prioritize and implement.
• Sets Product Roadmap and leads development effort, in partnership with JJT, for all capabilities in CRM platform and other identified systems.
• Leads next generation CRM project for all identified users under field commercial track.
• Partners with field sales leadership to develop strategy for initial deployments, ongoing adoption and continuous improvement/enhancements.
• Partnership and key influencer with CRM Training team, SL&D and Change Management leads to support end-user deployment strategy for identified solutions.
• Partners across StAT to ensure effective implementation of field commercial capabilities where there is impact to other tools or data/reporting platforms (e.g. Field Reporting, MDP, CDP, etc.) Recommends solutions and establishes consensus across teams, including JJT.
• Develops partnership with JJT counterparts to ensure timely delivery of system changes with high attention to quality and user experience. Sets priorities to align with organization’s priorities and strategic roadmap.
• Partners with regional peers (EMEA, ASPAC, LATAM) to leverage commons capabilities and contribute to governance of the commercial field product roadmap.

Additional Duties & Responsibilities:

• Liaison with key partners to obtain deep understanding of all field commercial initiatives and goals, to coordinate solutions across the enterprise.
• Manage partnership with key vendors (e.g. ZS, Salesforce) to obtain subject matter expertise to available capabilities, with knowledge of and impact to product roadmaps. Manage relationships with consultant partners involved with field commercial strategy and/or execution.
• Provide reports/data extracts on ad hoc basis, or assists teams in interpreting CRM data used in other reporting.
• Potential to supervise one direct report (M1) and/or one business analyst (may be a contractor.)
• Contribute towards CRM Operational processes and Training programs, with support from vendor partners.

Required Skills & Experience:

• BS Degree required; MS or MBA Preferred
• At least 8 years of workforce experience, with 5 years of pharmaceutical industry experience required
• Experience with CRM systems and solutions is required
• Deep knowledge of industry CRM solutions
• Experience in managing data and reporting requirements
• Experience gathering requirements from user communities and translating to solutions
• Expertise in designing and delivering training and change management to drive adoption with new solutions
• Ability to learn and apply industry trends/domains and end user needs
• Demonstrated ability to influence in a large and matrixed organization required
• Experience in managing a backlog/release plan, assigning priority and executing with high quality and efficiency
• Excellent communication and training skills required

Other Details:

• This position is in Titusville, NJ, and follows a hybrid schedule of three days in the office and two days remotely per week.
• The position will require minimal domestic travel on an ad hoc basis

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and iniduals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an inidual with a disability and would like to request an accommodation, please email the Employee Health Support Center  ([email protected]) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Content Evaluation, Content Management, Content Marketing, Cultural Communications, Customer Analytics, Digital Channels, Digital Marketing, Digital Marketing Platforms, Digital Trends, Leadership, Market Research, Organizing, Report Writing, Strategic Thinking, Technical Credibility, Technologically Savvy

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Title: Director, Global Customer Solutions Strategy & Deployment

Location:

• Raritan, New Jersey, United States of America
• Prague, Czechia
• Zug, Switzerland

Hybrid

Full time

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an inidual.  At Johnson & Johnson, we respect the ersity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job SubFunction:

Multi-Family Customer Management

Job Category:

People Leader

All Job Posting Locations:

Prague, Czechia, Raritan, New Jersey, United States of America, Zug, Switzerland

Job Description:

Johnson & Johnson MedTech – Supply Chain is recruiting for a Director, Global Customer Solutions — Strategy & Deployment, located in Raritan, NJ/ Zug, Switzerland or Prague, Czech Republic.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Zug, Switzerland / Czech Republic 

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Overview

We’re looking for a practical, strategic leader who turns big-picture priorities into programs that deliver real impact. In this role you’ll run the PMO and portfolio for Global Customer Solutions, shape executive governance, and lead change so improvements stick — improving customer experience, lowering costs, and helping our commercial teams move faster. This is a hands-on role that combines strategy, delivery, and people leadership. We encourage applicants from all backgrounds and age groups and are committed to inclusive hiring and reasonable accommodations.

Key responsibilities:

• Own end-to-end program and portfolio coordination: track progress, remove cross-program blockers, and implement stage‑gate rigor so initiatives are delivered on time and on budget.
• Design and run executive governance forums: prepare decision packs, scenario analyses, and follow-through plans to support timely executive decisions.
• Drive long range planning and prioritization: translate executive intent into a clear, prioritized multi-year roadmap aligned across regions and functions.
• Lead communications and change enablement: develop executive communications, commercial/supply chain/ customer briefings, and operationalize change plans to drive adoption and minimize disruption.
• Design and develop performance analytics: maintain executive dashboards (portfolio health, benefits realization, critical metric variance) and surface actionable insights.
• Deliver cost‑reduction and operational efficiency programs, including offshoring where applicable, and ensure measurable business outcomes.
• Build and develop talent: recruit, coach, and develop senior managers and embed structures that sustain high performance and succession readiness.
• Capture voice of customer (surveys, NPS, VOC) and translate insights into commercial-facing narratives and action plans.

Qualifications

Education: Minimum Bachelor's degree and/or equivalent University degree required; Advanced degree preferred.

EXPERIENCE AND SKILLS: Required: