Title: Sales Development Representative

Location: Manhattan, NY

Department: Sales

Job Description:

Who you are

Copia Automation is looking for a Sales Development Representative to join our growing team in Copia's Manhattan, NY office.

As an SDR, you will be responsible for identifying ideal prospects, leading initial discovery meetings, generating new business opportunities and helping your sales director manage leads through the sales pipeline. You will work closely with the sales team to ensure that our company’s goals are met.

We are looking for someone who has excellent communication skills, a strong work ethic and a proven track record of success.

Heavy cold calling on a daily basis is a large part of this role. To be successful, applicants need to have a confident vocal presence and the ability to think on their feet when speaking to prospects.

If you are a self-motivated inidual with a passion for sales, we encourage you to apply!

On Target Earnings for this role is $75K-$85K.

About Us

Copia Automation is rebuilding a 50-year old, $170-billion industrial market from the ground up by rethinking the command and control layer, and developer tools that power process automation in almost every industrial vertical. Backed by some of the world’s most respected investors, we’re starting by creating a complete developer toolchain for industrial automation that will change how factories are built.

See more at copia.io.

What you'll do

• Identify potential customers and generate new business opportunities for the company
• Contact and qualify potential customers
• Set meetings for your Sales Director and follow up on leads
• Track progress towards meeting sales goals
• Collaborate with the sales team and the Director of Sales to develop strategies for reaching sales targets
• Use customer relationship management (CRM) software to manage leads and sales activities
• Stay up-to-date on market trends, competition, and industry developments
• Provide regular reports on sales activities and results to management

What you need

• 1 - 2 years of experience in sales, customer service or a related field
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills
• Ability to build and maintain relationships with potential clients
• Knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the sales field

$65,000 - $85,000 a year

Come join us!

Copia is growing extraordinarily fast. Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York, but our team is remote throughout North America.

At Copia, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you’re good at what you do, come as you are. The more inclusive we are, the better our work will be. Copia is proud to be an equal opportunity workplace.

Title: Product Owner, Batch Processing - Equity

Location: USA - Remote 

time type

Full time

job requisition id

REQ000629

Job Description:

About Us:

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

Job Description:

Job Summary

insightsoftwareis seekingaProduct Ownerto jointhe Batch Processing domain within the Equity product organization. In this role, you willhelp support anddrivethe requirements and delivery of the batch processing capabilities that power critical equity events — includingoptionexercises, RSU releases, ESPP purchases, and other high-volume participant transactions. This is a hands-on, detail-oriented role that requires the ability to translate complex business processes into precise, implementable requirements.

Key Responsibilities

ProductOwnership

• Own andmaintainthe productbacklogfor batchprocessing, includingsprint prioritization and engineering ceremonies

• Partnerwith the Product Manager to definefeature priorities across multiple quarters based on customer impact, regulatory requirements, and technical dependencies

• Partner with Sales, Customer Success, and implementation teams toidentifygaps and deliver best-in-class batch processing solutions

Requirements Definition & Documentation

• Write comprehensive Product Requirements Documents (PRDs) with detailed functional specifications, processing workflows, error handling scenarios, edge cases, and acceptance criteria

• Define batch job sequencing, scheduling logic, and reconciliation workflows with precisionappropriate forfinancial transaction processing

• Conduct technical review sessions with engineering teams prior to development tovalidaterequirements and surface implementation risks

• Partner with Security and Compliance teams to ensure batch processes meet regulatory and data integrity standards

Cross-Functional Collaboration

• Partner with other Equity Product Owners and Product Managers to ensure batch processing integrates seamlessly with adjacent modules

• Collaborate with Professional Services on customer implementations,establishingbest practices for efficient batch configuration and execution

• Work with Product Marketing on feature positioning and release communications

• Coordinate with Compliance and Legal teams to address regulatory considerations affecting batch event processing

Customer & Stakeholder Engagement

• Lead discovery sessions with customers and internal stakeholders to understand operational pain points and batch processing requirements

• Conduct demos and training sessions for customers and internal teams on batch processing capabilities

Required Qualifications

Experience

• 1+ years in product management or product owner roles, preferably in B2B SaaS environments

• Proventrack recordof delivering complex SaaS features or platform capabilities from concept to launch

• Strong attention to detail, organization, and prioritization skills

• Exceptional communication and collaboration abilities with a demonstrated aptitude for building consensus among erse stakeholders

Technical & Domain Knowledge

• Solid understanding of equity compensation events, includingoptionexercises, RSU and PSU releases, ESPP purchase cycles, and related participant transactions

• Familiarity with batch processing concepts, job scheduling, and high-volume data processing in financial services or SaaS platforms

• Understanding of reconciliation workflows and data integrity requirements for equity transaction processing

• Experience working with Agile/Scrum methodologies and product management frameworks

Education

• Bachelor's degree in Business, Finance, Computer Science, or a related field

Preferred Qualifications

• CEP (Certified Equity Professional) Level 1 certification or higher

• Experience with platform migrations, system implementations, or large-scale transformation projects

• 1+ years of experience in the equity management or equity compensation space

The salary range in United States of America for this position is 99,000.00 to 124,000.00 USD Annual.

Your specific offer within this range will be determined by your skills, experience, and qualifications. For non-sales roles, you may be eligible for a bonus. For sales roles, this range includes a commission target.

We are committed to pay transparency and fair compensation practices. If you have questions about our compensation approach, please don't hesitate to ask during the interview process.

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Title: Sr. Business Intelligence Analyst, Training & Enablement (Remote) (Temp)

Location: remote, USA

Department: Technology

Employment Type

Temporary

Location Type

Remote

Department

Technology

Compensation

• $35 – $45 per hour

At Optro, we provide a fair and competitive salary based on a variety of factors, including:

• The scope and responsibilities of the role

• Your relevant skills, experience, and certifications

• Where you are physically located (based on our regional tier system)

Note on Internal Ranges: Optro maintains broader internal salary grades to allow for future career growth and merit-based increases within the role over time.

Job Description:

Who We Are

Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on G2.com and Gartner Peer Insights.

At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte!

Why This Role is Exciting

We are seeking a flexible and highly collaborative Training & Enablement Specialist for a 6-Month Contract to lead the educational and adoption strategy for our modern data and analytics ecosystem. As we migrate from our legacy systems (Power BI on Postgres/Azure) to our next-generation stack (Sigma Computing on Snowflake), your mission is to ensure our internal teams and customers are not only transitioned but empowered to thrive in the new environment.

This role is a unique blend of a BI Specialist, a Product Analyst, and an Educator. You will be responsible for demystifying complex data concepts, establishing best-in-class reporting standards, and acting as the bridge between technical engineering and end-user success.

Key Responsibilities

• Training & Content Development

  • Material Creation: Design and produce comprehensive training and enablement materials, including technical documentation, video walkthroughs, and step-by-step 'How-To' guides.

  • Evergreen Process: Develop and manage a lifecycle process to ensure all training materials remain accurate and up-to-date as the migration evolves and new features are released.

  • Curriculum Leadership: Lead structured training sessions for different cohorts, ranging from executive stakeholders to power users and data analysts.

• Data Literacy & Mentorship

  • Technical Coaching: Act as a subject matter expert to teach internal resources about data and BI best practices. This includes practical instruction on data modeling, relationship logic (how data joins work), and efficient query structures.

  • Product Analyst Lens: Evaluate user needs to determine how the new BI platform can best solve specific business problems, providing proactive recommendations on data structure and visualization.

• Customer Engagement & Support

  • Office Hours: Lead regular 'Office Hours' sessions to provide a forum for customers to ask questions, troubleshoot specific reporting challenges, and receive live coaching.

  • Informational Sessions: Conduct webinars and informational workshops for customers to showcase the benefits of the modern stack and provide updates on the migration roadmap.

  • Feedback Loop: Collect and synthesize user feedback to share with the Data Engineering and Product teams to influence the future state of our analytics tools.

Attributes for a Successful Candidate

• Experience: 3+ years in Business Intelligence, Analytics Engineering, or Technical Training. Proven experience with BI migrations is highly preferred.

• Technical Skills: Proficient in SQL and experienced with modern BI tools (Sigma preferred; Power BI, Tableau, or Looker experience is applicable).

• Data Foundations: Understanding of data warehousing concepts (Snowflake) and data model architecture (joins, schemas, and modeling).

• Communication: Exceptional ability to explain complex, technical ideas clearly to both technical and non-technical audiences.

• Empathy & Patience: A passion for teaching others and a service-oriented mindset toward customer success.

• Tools: Familiarity with version control and documentation management is a plus.

• Experience teaching research concepts or data analysis in a business or academic context is a strong bonus.

Perks (United States, Temp)

• Launch a career at one of the fastest-growing SaaS companies in North America and EMEA!

• Medical, dental, and vision coverage

• Accrued vacation (non-exempt)

• Time off for your birthday & volunteering

• Employee resource groups

*perks may vary based on eligibility/location

Our Company Values

• Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset.

• Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes.

• Drive innovation: Create the future. Continuously improve what exists and invent what’s next.

• Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success.

• Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve.

Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.

We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.

#LI-Remote

Title: Customer Service Associate - FuzeRx

Location: Remote - California

Full time

Job Description:

Job Summary

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.

Job Description

The Customer Service Associate at Fuze Health supports our Operations Management department. In this role, you will work alongside collaborative partners and dedicated achievers in the field. In this role, you will utilize your customer service, phone and messaging etiquette skills to provide solutions to all patient and customer inquiries.

Key Responsibilities:

• Conducting outbound calls to reach patients recently discharged from the ER

• Support inbound calls from patients interested in our program 

• Assist with scheduling appointments, handling patient questions, and transferring to the appropriate UHG departments when applicable. 

• Assist with admin tasks to support patient care coordination

• Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high quality service

• Become an expert with our software solutions, including but not limited to EMR, Slack, and Five9.

Required Experience & Qualifications:

• Strong computer skills and knowledge of electronic medical records

• Ability to speak and write effectively at a high school graduate level 

• Ability to solve problems and identify solutions 

• Ability to demonstrate customer service skills in interactions with all patients, families, and staff including in high-volume and stressful situations

• Ability to work independently as well as an integral part of the patient care team

• Ability to follow instructions and standard operating procedures

• Required: High School Diploma or GED equivalent

• Required: Medical Assistant Certificate/Diploma from an approved school/institution or equivalent documented training (i.e. military medic, EMT, etc.).

• Required: 1-2 years experience with healthcare-related customer support

• Preferred: Experience in Telehealth

Additional Information

Additional Physical Job Requirements

Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.

Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Fuze Health’s policy to provide reasonable accommodation to enable qualified iniduals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.

Salary and Benefits

Salary Range: $18.00-$22.00/hour

Commission Eligible: No

Travel: No - Required up to 0% of the time  

Location Requirement: Fuze Health is limited to iniduals residing in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington (WA), Wisconsin .

Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. 

Benefits: Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month.

Equal Opportunity Employer

Fuze Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis.

Fuze Health considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company.

Use of Automated Decision Tools

Fuze Health recruiters and hiring managers may use automated decision tools to help identify candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. Fuze Health does not use automated decision tools to make hiring decisions; hiring decisions always involve human review and input. If you have any questions or would like to request an alternative process.

Privacy Notice

To learn about Fuze Health’s privacy practices, including compliance with applicable privacy laws, please read our Privacy Notice for Job Applicants.

Title: Project Officer

Location: Australia

Job Description:

Project Officer | Strata building bond and Inspections team

Grade: Clerk Grade 7/8

Duration: Temporary opportunity - 1 July 2026 - 31 March 2027

Location: Parramatta (Hybrid - Office attendance: two days/week)

Reference number

req51289

Occupation

Project Officer

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

$113,574 - $125,720 + Super

About the Building Commission NSW

The new Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality housing and meet the state's housing targets.

The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture of integrity and responsibility.

Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

We are seeking expressions of interest in a temporary role of Project Officer - Strata building bond and inspections scheme (SBBIS) within Building Commission NSW.

The Project Officer will assist and co-ordinate the review of current systems and procedures and suggest improvement. This role also provides services, information and assistance to customers on a wide range of escalated matters and deals with complex enquiries to facilitate outcomes in line with legislative requirements.

To be successful in this role you will:

• be responsible for supporting the SBBIS team

• review current systems and procedures

• provide services, information and assistance to customers on a wide range of escalated matters

• deal with complex enquiries to facilitate outcomes in line with legislative requirements

• be capable of prioritising competing priorities such as triaging communications, Strata Hub transactions and stakeholder engagement

• provide operational support to team members

• work with the leadership team assisting them to meet their deliverables

• ad hoc tasks as required.

What we need from you:

An up-to-date CV (no more than 5 pages) and a cover letter (no more than 2 pages) outlining how your skills and experience align to the position.

For role related queries please contact Melanie Schwerdt on [email protected].

For recruitment related queries please contact Afrah on [email protected]

We look forward to receiving your applications and thank you for your interest in contributing to our team.

Salary Grade 0708, with the base salary for this role starting at $113574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Afrah Ahmed Saied via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our erse and inclusive workplace

The strength of our workforce lies in its ersity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full ersity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Application contact details

If you have questions or would like to learn more about this role, please reach out to the contact below:

ContactAfrah Ahmed SaiedContact [email protected] close date13 May 2026 at 10:00am

Title: Senior Manager, Professional Services Sales (Remote)

Location: United States

Job Description:

R0017916

 Professional Services Consulting

 Customer Success

 Full_time

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

Alternative methods of applying for employment are available to iniduals unable to submit an application through this site because of a disability. Contact our People Crew here to discuss reasonable accommodations.

Perks & Benefits

At Procore, we believe in supporting our employees to help them thrive both personally and professionally. We offer a comprehensive range of benefits and perks for full-time employees, including generous paid time off and leave options, healthcare coverage, and career development programs. Discover more about our offerings and how we empower our global team to succeed.

We’re looking for a Senior Manager, Professional Services to join Procore’s Professional Services team. In this role, you’ll lead and coach a team of Professional Services Solutions Consultants who bridge the gap between sales and service delivery. The primary goal of this role is to ensure the team delivers high-quality, accurately scoped project designs that drive customer adoption, long-term success and meets annual services targets.

As a Senior Manager, Professional Services, you’ll partner with Sales Leadership, Customer Success, and Service Delivery teams to drive the salability and successful transition of Procore’s service offerings. Use your leadership coaching, strategic scoping, and value-based selling skills to increase scoping accuracy, streamline the SOW process, and scale our pre-sales operations. Help us transform how the construction industry leverages technology.

This position reports into the Director, Professional Services and can be based in our Austin, TX, Carpinteria, CA, Tampa, FL offices or remotely from a US location. We’re looking for someone to join us immediately.

What you’ll do:

• Lead and coach the Professional Services Solutions Consulting team to ensure efficient, high-quality project scoping that aligns with customer outcomes.

• Oversee the generation and approval of the scope and cost of professional services, ensuring financial viability and delivery feasibility.

• Negotiate and redline professional services contracts to mitigate project risk for the business.

• Partner with Sales and Customer Success leadership to position Procore's services through value-based selling and tailored solution hypotheses.

• Drive customer satisfaction by serving as an escalation point for complex or high-risk engagements during the pre-sales cycle.

• Refine and standardize the creation of Statements of Work (SOWs) and Amendments to maintain consistency and mitigate project risk.

• Develop and monitor performance metrics to measure scoping accuracy, team efficiency, and the impact of services on overall sales velocity.

• Lead cross-functional initiatives with Product, Engineering, and Marketing to optimize service offerings based on market feedback and technical capabilities.

• Scale the pre-sales organization by enhancing internal processes, tools, and methodologies to support Procore’s rapid growth.

What we’re looking for:

• 10+ years of experience in professional services sales, consulting, or project management, including at least 5 years in a leadership or managerial role

• Bachelor’s degree is preferred

• Deep expertise in pre-sales processes, including scoping, drafting, and presenting complex SOWs to executive-level clients.

• Strong technical aptitude with enterprise software implementation and experience with waterfall and agile methodologies.

• Proven ability to manage and inspire teams in a fast-paced environment, fostering a culture of ownership and collaboration.

• Excellent presentation and communication skills, with the ability to translate technical requirements into business value for erse audiences.

• Analytical mindset with a demonstrated ability to assess project risks and develop proactive mitigation strategies.

• Experience in Construction Technology or the construction industry is highly preferred.

Additional Information

Base Pay Range:

163,850.96 - 225,295.10 USD Annual

On Target Earning Range:

234,073.00 - 321,850.10 USD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Title: Support Specialist - Customer Care & Billing (Broadband)

Location: Mandan United States

Job Description:

This position reports to the Mandan, North Dakota, office. Candidates need to be local to the Bismarck/Mandan area and able to work on-site during the week. A hybrid office/work-from-home schedule is a possibility after training. The work schedule will be discussed during the interview process. 

We are unable to accommodate candidates requesting remote work for this opening who do not have prior NISC software experience. 

These positions support our Customer Care and Billing software products for our Broadband/Communication Members. Our support specialists work closely with our members and software engineers to troubleshoot, research, and resolve issues within the software product. 

What Our Support Team Does 

• Assists members in all aspects of application support including troubleshooting, training, and research 
• Follows up on issue resolutions 
• Assist with software release processes 
• Prepares training resources as needed including presentations, documentation, and training curriculum for Members and co-workers 
• Communicates with development staff to convey customer feedback 
• Performs either on-site or remote training to our members 
• Provides after-hours support via an on-call support phone rotation 
• Travel to Member sites as needed 
• Public speaking and presenting as needed 
•  Leverage generative AI tolls & technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
• Demonstrates a commitment to NISC’s statement of Shared Values

Desired Experience 

• Previous customer support experience (providing customer service via phone is helpful) 
• Basic knowledge of Project Management processes 
• Excellent written and verbal communication skills 
• Excellent telephone etiquette and the ability to deal effectively with customers 
• Strong PC skills 
• Ability to lead and teach others 
• Ability to work in a team and independently 
• Previous experience with presentations or public speaking 
• Knowledge of the Utility, Broadband/Communication, or Cooperative industry is a plus

Desired Education 

Bachelor's degree in a business-related field preferred, or equivalent experience. Minimum high school diploma. 

About Us 

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified iniduals to join our team.

Title: Business Development Manager - North Laverton, VIC

Job Description:

Role: Business Development Manager

Location: North Laverton - VIC

Salary: Range of $125k - $135k (Inclusive of superannuation)

About us

Auscol plays a critical role in the collection of used cooking oil as a source material for production of reduced carbon emissions biodiesel and Sustainable Aviation Fuel. As part of a GrainCorp end-to-end supply chain that sources and processes edible oils for use in in food production and food service, Auscol closes the loop by upcycling the subsequent Used Cooking Oil. Providing equipment, transport and service solutions for that collection and upcycling, Auscol works with an extensive customer base across metropolitan, regional and remote Australia. We supply storage tanks, operate a fleet of high-tech vacuum collection trucks, and maintain an unrivalled inland and portside processing and bulk storage network. And we do this to the highest international standards.

Auscol is compliant with International Standards of Quality Systems (ISO certification for Safety, Quality & Environment), International Sustainability & Carbon Certification (ISCC) and Feed Safety accreditation (ARA). This gives our customers confidence that their used cooking oil is being managed responsibly and is joining the fight against climate change.

About the role

Based at our site in North Laverton, VIC, this role will see you report into the Regional Sales Manager. This role has travel requirements and on occassion will see you support some operational activities of the site.

We are seeking a Business Development Manager to identify and secure new organic and profitable business growth opportunities increasing volumes of product collected or sold, market and share in both metropolitan and regions of Victoria & Tasmania. Additionally providing excellent and responsive customer service and support, as well as continuing to build and develop strong relationships with existing customers to increase retention, secure customers under service agreements.

Key responsibilities of this role include;

• Developing growth strategies and plans
• Maintain a sound knowledge of the business equipment, service and value proposition
• Increasing the customer base
• Build long-term trusting relationships with customers and retention through service agreements
• Drafting and reviewing contracts for new and existing business
• Writing business proposals
• Negotiating with stakeholders
• Researching business opportunities and tailoring sales activities to convert
• Reporting on successes and areas for improvement
• Following industry trends in Australia and overseas
• Contact potential clients through cold calls and emails
• Customize equipment and service solutions to increase customer satisfaction
• Report to the Regional Sales Manager on (weekly/monthly/quarterly) sales, retention and pipeline results

About your experience

Our successful candidate will come to us with a proven career of sales success (including cold calling) and customer management and retention. We are open in regard to industry experience however a background in Food Service, Waste or Recycling would be highly regarded. Other key skills we are looking for are;

• Skilled in engaging prospects through cold outreach
• Experienced in overcoming objections and building rapport quickly
• Sound communication and negotiation skills (written and oral)
• Ability to deliver engaging proposals and presentations
• Ability to build rapport at all levels (both internally and externally)
• Time management and planning skills
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Determined, resilient and results focused
• Ability to work well under pressure, identify opportunities and secure new business

What we offer:

• Professional development & leadership programs
• Hybrid work and flexible leave options including birthday leave
• Health & wellbeing support
• Inclusive, values-driven culture
• We're proud to be a Family Inclusive Workplace accredited employer, supporting balance, care and flexibility in every career

Ready to apply? / How do you apply?

The next steps are easy! Simply submit your application and one of our team will reach out for a chat to discuss your background in more detail. We are looking forward to speaking to you.

In addition to providing proof of working rights, suitable professional referees and a pre employment medical check are required. A clean, current drivers license is also required.

Title: Sales Development Representative

Location: Arizona United States

time type

Full time

job requisition id

JR101491

Job Description:

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and iniduals who value perseverance and hustle.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business' eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more

The Reputation Sales Development Representative (SDR) holds an important position at the top of the sales funnel for the entire company. The SDR is often our customer's first experience with Reputation so you will need to be able to make a great first impression to earn the right to qualify our leads and identify what the appropriate next steps should be.

Today's SDR at Reputation operates as a strategic, insight-led operator, combining:

• Deep account research

• AI-powered workflows

• Commercial thinking

• High-quality, relevant outreach

You will be responsible for identifying, engaging, and qualifying high-value opportunities, acting as the first meaningful interaction prospects have with our brand.

This role is ideal for iniduals who thrive on thinking, learning, and executing with precision, rather than just high activity volume.

We hire and develop SDRs based on six core competencies:

• Curiosity - You go beyond surface-level research to deeply understand accounts and buyer challenges

• Coachability - You actively seek feedback and improve quickly

• Consistency - You build disciplined workflows and execute reliably over time

• Commercial Thinking - You prioritize the right accounts and focus on business impact

• Communication Clarity - You craft clear, compelling, and relevant messaging

• Commitment - You take ownership of outcomes and proactively solve problems

How You'll Shape the Experience:

• Conduct deep account and persona research to identify high-potential opportunities

• Use AI tools and workflows to enhance prospecting, personalization, and productivity

• Develop insight-led outreach across email, phone, and social channels

• Qualify inbound and outbound opportunities with a strong focus on business value and fit

• Partner closely with Account Executives to build and progress pipeline strategically

• Continuously test and refine messaging based on performance and feedback

• Maintain accurate and structured data in CRM (e.g. Salesforce)

• Additional duties as assigned

The Skills That Set You Apart:

• 1+ years in a customer-facing or sales-related role (SaaS experience a plus, not required)

• Strong written and verbal communication skills

• Ability to think commercially and prioritize effectively

• High level of curiosity and learning agility

• Comfort using (or willingness to learn) AI tools and modern sales technologies

• Structured, disciplined approach to work and time management

• Ownership mindset with a bias toward action

• Experience using Salesforce or other CRM

Where You'll Connect & Collaborate:

This role is fully remote in Arizona, allowing you to work from home day-to-day. You'll collaborate closely with your team virtually through regular meetings, communication tools, and ongoing support to stay connected and successful in your role.

We operate as a remote-first organization, with a strong emphasis on:

• Collaboration

• Structured communication

• Continuous learning and coaching

Why Join Reputation

• Be part of a modern, AI-driven SaaS company

• Develop highly transferable commercial and strategic skills

• Work in a culture that values growth, feedback, and performance

• Build a strong foundation for a career in sales, marketing, or revenue leadership

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

• PerkSpot: Employee discount program

• Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

• Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

• Omada: Virtual prevention and physical therapy program

• Ladder: Supplemental life insurance

• SoFi: Financial wellbeing platform with 1:1 advice

• Fetch: Pet insurance discount program

• Spring Health for Guardian: Virtual mental health support

• XP Health for Guardian: Virtual eyewear platform

• Rate.com: Mortgage services discount program

We are an equal opportunity employer and value ersity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Category Assistant

Job Description:

WORK LOCATION  Coppell, TX Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, Thursdays

Work from Home: Mondays, Fridays

Work Type: Hybrid, Full Time

Job ID: 22080

JOB SUMMARY

The Category Assistant provides critical operational and administrative support to the Merchandising team. This role ensures accurate and timely execution of product item setup, form inputs, report generation and distribution, sample management, and communication coordination across internal teams. They play a pivotal role in assisting with projects and keeping them moving, enabling the team to meet key business objectives and deliver exceptional customer experience.

ESSENTIAL FUNCTIONS

• Administrative execution for the buying team

• Weekly and ad hoc reporting; Department needs defined by Sr. Buyer/ Buyer

• Item setup, SKU creation & attribute management

• Form inputs and management of internal process documents; Pricing, Visual, Marketing, and eCommerce

• Sample management and content details for marketing turn-in and asset creation

• Design Center management; Includes department organization & sample status coordination

• Ensure data accuracy and efficiency across all processes and systems

QUALIFICATIONS

• Bachelor's degree or Equivalent experience is considered
• Proficiency with MS Office products, especially Excel and PowerPoint
• Ability to foster strong working relationships with the Buying team, peers, and cross-functional teams
• Demonstrates strong listening, written, and oral communication skills
• Proven ability to thrive in a fast-paced environment and meet tight deadlines
• Detail-oriented and executes tasks with a high level of accuracy
• Proactive problem-solver with a track record of taking initiative to address critical issues
• Innate curiosity and passion for product and customer satisfaction

Title: Patient Access Representative - Casual

Job Description:

This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing.

This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order, and provide patients with cost estimates and itineraries for their upcoming appointments.

Education Qualifications:

Key Responsibilities:

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision 
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
• Maintains all assigned work queues according to supervisor’s instructions and guidance
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
• Sanitizes registration equipment between each use and restocks basic supplies
• Other clerical duties as assigned

Preferred Qualifications:

• Previous Patient Access Representative or Patient Scheduler experience
• Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date

Licensure/Certification Qualifications:

FTE:

0

Possible Remote/Hybrid Option:

Shift Rotation:

Day/Eve/Night Rotation (United States of America)

Shift Start Time:

Day/Eve/Nights

Shift End Time:

Day/Eve/Nights

Weekends:

Rotating

Holidays:

Yes

Call Obligation:

No

Union:

Northern Pines Hospital UFCW Clerical (NPCLERK)

Compensation Range:

$16.44 - $24.80

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.

Title: Business Process Review Analyst

Location: Irvine, CA, US, 92618

Workplace: Regular

Department: Sales Operations

Job Description:

For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality – from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology – and our present innovations are shaping tomorrow's.

Whatever the future holds, you can be sure that Murata will be a part of it.

Why Consider This Job Opportunity

The Business Process Review Analyst will be the SME (Subject Matter Expert) for customer service systems, processes, and procedures. This knowledge is used to identify and solve operational challenges while improving operational efficiency and effectiveness.

Workplace Policy

Hybrid from Atlanta, GA, Dallas, TX or Irvine, CA. 

What To Expect (Essential Job Responsibilities) 

• Conduct comprehensive reviews and analyses of current business processes within Account Services.
• Identify inefficiencies, risks, and areas for improvement in workflows as well as procedures.
• Collaborate with stakeholders to gather requirements, understand business needs, and communicate requirements to department stakeholders.
• Interface with Murata Japan for development and installation of customer service-related tools as well as systems.
• Develop clear documentation of processes, including process maps and SOPs (standard operating procedures).
• Recommend and implement process improvements as well as automation opportunities.
• Monitor and measure the effectiveness of implemented process changes.
• Support change management initiatives and provide training or guidance as needed.
• Ensure compliance with internal policies and relevant regulatory requirements.
• Prepare reports and presentations to communicate findings and recommendations to senior management.

What Is Required (Qualifications)

• Bachelor’s degree in Business Administration, Management, Industrial Engineering, or a related field.
• 2+ years’ experience in business process analysis, process improvement, or a related role.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and data analysis software (Excel, SQL, etc.).
• Excellent communication and interpersonal skills to work effectively with erse teams.
• Ability to manage multiple projects and prioritize tasks effectively.

Miscellaneous Job Responsibilities

• Develop training materials to drive understanding and adoption of new systems as well as processes.
• Update existing training materials regularly to ensure accuracy and effectiveness.
• Interface with Business Process Review teams and act as the SME for Account Services related processes, procedures, and requirements.

How To Stand Out (Preferred Qualifications)

• Knowledge of Lean, Six Sigma, or other process improvement methodologies is a plus.
• Previous Project Management experience.
• Data analysis and reporting experience.
• Proficiency using SQL
• Proficient in Process Mapping.

California Salary depending on location:

Minimum Salary: $58,605

Maximum Salary: $74,721 

Perks

• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous Paid Time Off including paid holidays and floating holidays.
• 401(k) employer match on retirement planning.
• Hybrid working schedule for eligible positions.
• Tuition reimbursement on approved programs.
• Flexible and health spending accounts.
• Talent Development program.

Title: Director, Sales

Location: All cities, All, United States

Job Description:

Employees can work remotely

Full-time

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are seeking an experienced and dynamic Director, Sales to drive our new business acquisition. This inidual contributor role focused on helping clients with their customer experience (CX) journey using Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record of driving revenue growth and developing strategic relationships with key industry players.

Key Responsibilities

• Drive the full sales cycle for new business, from initial prospecting to closing, with a relentless focus on revenue growth.
• Build and execute winning GTM strategies that leverage our relationships with Cloud Service Providers and technology vendors to create a steady stream of co-selling opportunities.
• Act as a strategic advisor to clients, helping them understand how our engineering and managed services can enhance their CX outcomes.
• Collaborate closely with internal teams, including marketing, alliances, and sales engineering to ensure we bring the best of Miratech to every prospect.
• And perform other duties as may reasonably be required in alignment with the purpose of the role.

Qualifications

• 10+ years of experience in IT services or managed services sales, specifically within the CX and CCaaS domains.
• Demonstrated success closing complex, multi-stakeholder enterprise deals in IT services or managed services environments
• Closing multi year 7 figure opportunities.
• Proven track record of net-new logo acquisition, with demonstrated success winning first-time enterprise customers (not focused on renewals)
• Ability to position AI-enabled CX outcomes (automation, agent assist, analytics) as business value — not just technology features
• Deep expertise in the CSP ecosystem, with a visible history of selling or partnering with platforms like Genesys, Google, or Amazon.
• A strong "partner-first" sales mentality, with the ability to turn vendor relationships into high-quality lead generation.
• A consistent history of over-achieving sales quotas and a clear drive for results.
• Exceptional communication skills and the ability to build trust with C-level stakeholders quickly.

Additional Information

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 25% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Title: Digital Service Advisor

Location: Burlington (Harvester Rd), ON, 3027 Harvester Rd #302, Burlington, Ontario, Canada

Req #5225

Virtual•

Job Description:

We’re searching for a Digital Sales Advisor. Are you searching for new possibilities?  

An open, flexible and welcoming workplace 

Laser-focused, you have a track record of achieving sales targets  

Be a member of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds. 

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These tools aren't used to make any hiring decisions throughout our recruitment process.

Title: Sales Manager 1 - Remote - 1 Year Contract

Location: remote Canada

Department: Sales & Marketing

JOB SUMMARY

Handles incoming leads for large groups (e.g.,0-50 room nights) and catering leads for hotels supported by the Canada Sales Office, in an assigned geographic area. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• Experience selling large group business experience, either at a property or in a sales office.

• Knowledge of the group sales process for all brands and how to close a sale.

• Team-based selling experience.

• Hospitality Management Degree.

CORE WORK ACTIVITIES

Managing Sales Activities

• Responds in a timely manner to incoming large group/catering opportunities that are within the parameters of the Group Sales team within the Sales Office.

• Refers opportunities to appropriate sales associate if business is outside the Group Sales parameters.

• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.

• Verifies that business booked is within hotel parameters.

• Closes the best opportunities for each property based on market conditions and inidual property needs.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Transfers accurate, complete, and timely information to property in accordance with brand standards.

• Up-sells each business opportunity to maximize revenue for inidual properties.

• Understands and utilizes company marketing initiative/incentives to close on business.

• Follows up on opportunities uncovered by sales executives.

• Implements process improvements and best practices.

• Leverages other Group Sales resources and administrative/support staff to achieve related revenue goals.

• Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.

• Verifies that business is turned over properly and in a timely fashion for quality service delivery.

• Handles incoming leads for groups (e.g.,0-50 room nights).

• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Works collaboratively with other sales channels (e.g., Market Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative.

• Drives customer loyalty through excellent customer service throughout the sales process.

• Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs.

• Builds and strengthens relationships with existing and new customers to enable future bookings.

• Builds and maintains strong working relationships with key internal and external stakeholders.

• Creates clear expectations for customers and properties throughout the sales process.

• Resolves guest issues that arise as a result of the sales process.

• Brings issues to the attention of Property and Group Sales leadership teams as appropriate.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Central Canada Sales Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email  and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those iniduals who would like to request an accessibility accommodation as part of the recruiting process.

This posting is for an existing vacancy.

About the Team

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Job Info

• Job Identification26053758
• Job CategorySales & Marketing
• Job ScheduleFull time
• Locations 2425 Matheson Blvd. E. Suite 100, Mississauga, ON, L4W 5K4, CA
• Pay Range (US/Canada)$73,000 - $102,000 annually
• Bonus Eligible?Y
• Stock Package?N
• Additional Information1 year contract position

Title: Senior Living Advisor - Nationwide

Location: United States, Remote

Department: Customer Service

Job Description:

Brookdale is a Great Place to Be**:**

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.

Job Description

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan 
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Builds a connection with families and help them care for their aging loved ones by matching them with one or more of nearly 700 Brookdale communities nation-wide, and by recommending that they take the next step to come and see how we enrich the lives of those we serve with compassion, respect, excellence, and integrity.

1. Assists families who are looking for help with senior housing or other home-based assistance.
2. Identifies the Brookdale communities or other resources that are the best fit for a family’s needs.
3. Persuades people to take action by visiting Brookdale communities and learning about the options available to them that will improve their quality of life and schedules appointments for families to visit one or more Brookdale communities.
4. Updates databases with customer/prospective customer status and changes, ensuring the quality of data meets all compliance requirements. Nurtures leads that are not yet ready to be forwarded to a particular community, supplying information that is related to the customer’s expressed interest or need, and with scheduled follow-up conversations to advance the lead toward choosing a community to visit as quickly as possible.
5. Supports Brookdale communities through outbound calls and e-mails with the objective of updating the prospect’s situation and information within the database and scheduling appropriate follow-up activities within the database for the community sales associate, with an emphasis on setting an appointment for the prospect to visit the community.
6. Works closely with community sales and operations associates as an extension of their sales team.
7. Actively participates with supervisors and other team members in interactive training and coaching processes and department-wide culture building activities.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

Certifications, Licenses, and Other Special Requirements

Management/Decision Making

Knowledge and Skills

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Weekend, evening or night work if needed to ensure shift coverage

Brookdale is an equal opportunity employer and a drug-free workplace.

• Job Identification25021929
• Job CategorySales & Marketing
• Degree LevelHigh School Graduate
• Job ScheduleFull time
• Locations 105 Westwood Pl, Brentwood, TN, 37027, US(Remote)
• Hiring Range Minimum and Maximum Per Period$16.15 - $18.50 / hour

Title: Administrative Support, Scheduler

Location: USA, Remote

Job Description:

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a erse workforce, which is a reflection of our clients and the people they serve.

Administrative Support, Scheduler

Illinois Home and Community‑Based Services (HCBS) Waiver – Quality Reviews

Location: Remote

Position Overview

Staffing Solutions Organization (SSO) is seeking an Administrative Support / Scheduler to support the Illinois HCBS Waiver Quality Reviews project. This role is responsible for coordinating schedules, tracking project activities, maintaining documentation, and providing day‑to‑day administrative support to ensure reviews, interviews, travel, and deliverables remain on track and compliant with contract requirements.

The Administrative Support / Scheduler works closely with a supervisor, multiple nurse reviewers, and project leadership and serves as a central point of coordination for scheduling and review logistics.

Essential Duties & Responsibilities

• Coordinate and schedule nurse reviewer activities, including onsite review visits, remote reviews, interviews, and meetings.
• Manage and monitor multiple calendars to avoid conflicts and ensure appropriate regional coverage.
• Track completion of key project activities tied to contractual timelines and milestones.
• Serve as a point of contact for providers regarding scheduling and review process questions.
• Prepare and send clear, timely written communications related to schedules, changes, and expectations.
• Maintain confidentiality and safeguard sensitive information in compliance with HIPAA and project standards.
• Perform accurate data entry and maintain version control for project files and documentation.
• Support supervisors and project leadership with administrative, coordination, and ad hoc tasks as assigned.

Required Skills & Abilities

• Strong organizational skills with proven ability to manage multiple schedules simultaneously.
• High attention to detail and strong follow‑through when working with deadlines, trackers, and calendars.
• Ability to work independently while collaborating effectively with a fully remote team.
• Proficiency with standard office and project tools including Outlook, Excel, Teams, SharePoint, trackers, and dashboards; ability to quickly learn new systems and processes.
• Excellent customer service and relationship‑management skills, including strong verbal and written communication.

Experience Qualifications

• Minimum of 2 years of customer service experience required.
• Prior experience in administrative support, scheduling, or coordination roles required.
• Experience supporting healthcare, Medicaid, compliance, or contract‑based projects preferred.

Education

• High school diploma or equivalent required.
• Associate’s degree or higher preferred.

Work Environment

• Remote position
• Must be available during standard business hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT
• No supervisory responsibilities

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.

Job Details

Pay Type

Hourly

Education Level

Equivalent Experience

Travel Required

No

Telecommute Percentage

100

Hiring Min Rate

16.83 USD

Hiring Max Rate

21.63 USD

Sr Licensing Specialist

Location:

Omaha, Nebraska, United States of America

Job Description:

Virtual•

WoodmenLife Home Office, 1700 Farnam Street, Omaha, Nebraska, United States of America

Job Description

Job Title: Sr Licensing Specialist

Location: This position is eligible for a hybrid or remote work schedule.

WoodmenLife is looking to hire a Sr Licensing Specialist to join our team!

WoodmenLife is one of the best places to work in Omaha, with more than 135 years of service rooted in purpose and community. Since 1890, WoodmenLife has been dedicated to helping hardworking Americans secure their families’ financial futures and leave a lasting legacy. As a purpose‑driven, not‑for‑profit life insurance company, our commitment is to our members and the communities they call home.

As a member of the WoodmenLife family, you’ll join others who share a commitment to family, community, and country. We offer a comprehensive benefits package including health, dental, vision, 401(k), life insurance, and more. Apply today to learn more!

We are looking for someone to:   

• Provides excellent customer service to include handling complaint/error situations that result in customer satisfaction. Meet expectations with accurate, complete, and timely service. Foster effective business relationships with Sales Representatives, Regional Admins, Recruiting Sales Managers and Regional Directors. Receive incoming inquiries, analyze and refer to appropriate Recruiting Sales Managers when necessary. Explain contractual provisions, federal laws, state regulations and WoodmenLife guidelines.
• Meets expectations for attendance and punctuality in accordance with the expectations established by your supervisor and WoodmenLife policy.
• Ability to maintain highly confidential information.
• Own and manage complex contracting and appointment cases for both career and independent producers, partner firms, and distribution entities.
• Serve as a strategic liaison across Distribution Leadership, Compliance, Operations, and partner firms to support the rollout and growth of the independent channel, while acting as the primary resource for contracting and licensing inquiries from field leaders, commissions, and internal stakeholders.
• Draft, review, and interpret agent or firm contracts, amendments, and addenda; escalate exceptions appropriately.
• Lead due diligence for new distribution partners, including verification of E&O, AML, background checks, and hierarchy setup.
• Manage producer licensing, appointment, and renewals across all states and distribution channels.
• Interpret and apply state regulations; provide regulatory guidance to Sales Management, Legal, and compliance.
• Develop, document, and maintain workflows, checklists, and quality control procedures for contracting and licensing operations.
• Serve as internal system expert for the contracting/licensing platform; lead process improvements and automation initiatives.
• Perform audits and ensure internal controls to maintain regulatory compliance and data accuracy.
• Act as the go-to expert for contracting/licensing questions from field leaders, compliance, commissions, and partner firms.
• Provide input to leadership on contracting policies, SLAs, and best practices; identify and implement process enhancements.
• Mentor and train junior staff; lead internal knowledge-sharing sessions.
• Track, analyze, and report on key metrics (cycle time, backlog, error rates, compliance status) to identify improvement opportunities.
• Support cross-departmental initiatives such as automating onboarding workflows, system integrations, expanding operations into additional states, and coordinating the onboarding of new distribution partners to support organizational growth and efficiency

We need someone who has:

• Bachelor’s degree in Business, Finance, or related field, or equivalent experience.
• 3+ years of progressive experience in contracting, licensing, or distribution operations within life insurance or financial services.
• Experience supporting multi-channel environments (career, independent, or IMO/BGA relationships).
• Expertise interpreting state licensing regulations, appointment rules, and compliance requirements.
• Demonstrated ability to improve processes and implement workflow or system enhancements.
• Advanced proficiency in Microsoft Office and familiarity with contracting/licensing systems (e.g., SuranceBay, AgentSync, Vertafore).
• Strong communication and collaboration skills, with ability to influence across teams and departments.
• High attention to detail, sound judgment, and ability to manage sensitive and confidential information.

If you're ready to make an impact in your community, we’d love to hear from you. Apply today!

As part of WoodmenLife’s employment process, candidates will be required to complete a criminal background check, credit check (when required for position), fingerprint check (when required for position), drug screen and reference checks. Any offer of employment will be contingent upon successfully passing the above.

WoodmenLife is welcoming to all regardless of background and beliefs. WoodmenLife respects every associate’s unique perspective and contribution. We are committed to creating an environment that values differences, and creates opportunities for growth, leadership and service. This commitment includes providing equal opportunity in recruitment, employment and promotion, training and community outreach. WoodmenLife is also dedicated to strengthening the communities in which its employees live.

APPLICANTS WITH DISABILITIES SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT THE TIME OF APPLICATION IF SPECIAL ACCOMMODATIONS ARE NEEDED.

Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer. 

Job Details

Pay Type

Hourly

Hiring Min Rate

20 USD

Hiring Max Rate

27 USD

Title: Reimbursement Analyst

Location: Fully Remote United States

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

A Reimbursement Analyst is responsible for being the primary point of contact in assisting patients or healthcare providers in obtaining access to therapy for the reimbursement hub program to which they are assigned. Primary activities may include researching and analyzing moderate to complex reimbursement policies, billing, benefit investigations, prior authorization, appeals and patient assistance support programs. Responsibilities, may include interactions with client contacts as well as handling of escalated cases/issues.

Key Responsibilities

• Assist patients and healthcare providers with moderate to complex billing and coding, insurance benefit investigations, prior authorization, appeals and patient assistance support programs inquiries.
• May include acting as regional contact for senior level client contacts.
• Manage patient cases and interact with external contacts like payers and other stakeholders. 
• Assist with coordination of relevant tasks/activities between Gifthealth and the client.
• Review and resolve denied or underpaid insurance claims.
• Identify and assess patient specific insurance coverage options for client specific products.
• Reverify patient benefits at predetermined time frames
• Document all activities in program database within required timelines.
• Research payer medical policy
• Monitor and update payer prior authorization requirements and coverage policies for specified client program.
• Prepare and/or assist with preparation of reports as requested, including adverse event and product complaint reports.
• Review and process documentation to determine patient specific eligibility for client patient support program(s), as appropriate.
• Complete quality monitoring and quality assurance activities, as assigned.
• Travel to and attend client meetings, off-site training, and/or conferences. Travel time estimate: 5%.

Qualifications

• Minimum four years recent healthcare experience (2 years’ direct industry preferred).
• Exhibit proficiency in Microsoft Office products
• Excellent customer service skills (call center experience preferred).
• Advanced problem solving, research and analytical skills.
• Advanced communication skills, both written and verbal.
• Attention to detail, data entry accuracy required.
• Ability to multi-task and manage time independently.
• Client interaction experience preferred.
• Advanced knowledge of medical insurance (public and commercial), billing and
• coding and associated terminology.

Work Environment

• Location: Remote
• Schedule: Full-time 
• May require availability or flexibility for escalations.
• Regular meetings with teams, departments, or leadership to ensure alignment.

Key Essential Functions

• Ability to sit for extended periods of time while working at a computer and on the phone throughout the workday.
• Ability to engage in continuous phone and computer use, including navigating multiple systems simultaneously, for the duration of the shift.
• Ability to perform repetitive motions for an entire shift, including typing, mouse use, and phone handling.
• Ability to view and read information on a computer screen for prolonged periods.
• Ability to communicate clearly and professionally via phone, email, and internal systems.
• Ability to manage a high volume of inbound and outbound calls while maintaining attention to detail and accuracy.
• Ability to work in a remote environment with minimal distractions and maintain productivity and performance standards.
• Ability to adapt to changing priorities, workflows, and processes in a fast-paced environment.
• Ability to meet attendance, schedule adherence, and performance expectations, including flexibility for occasional extended hours or weekends as business needs require.

Employment Classification

Status: Full-time

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.  

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Salary Description

$24.81 - $29.18

Title: Guide with People Management Experience

Location: New York, United States (Remote)

Department: Guides

Employment Type

Contractor

Minimum Experience

Manager/Supervisor

Compensation

$20/ Hr

Job Description:

ABOUT LIFEGUIDES

“More Casual Than Therapy, More Qualified Than a Friend”

More than a brand, we are a MOVEMENT.  Our mission is to grow a community for sharing life experience and empathy, which impacts 1B lives in 15 years. 

OUR PROMISE TO YOU

At LifeGuides, we believe it’s our responsibility to provide our Guides with the same level of compassion and care that we provide to our clients and their employees.

First and foremost, you will be surrounded by people who share common values:

C – put Community above self

L – lead with Love

E – Elevate humanity

A – Accountable to excellence through trust

R – build Resilience as we grow.

We will support you from the time you're onboarded and through continuous training.

Although experimentation and change are constant at LifeGuides, we will seek your input to strengthen our Guide Community and better support our members. We ask you to be patient and embrace change as it comes.

We will provide a fun, team-oriented, judgment-free environment where we can all learn from and support one another.

WHAT ARE THE BENEFITS OF BEING A LIFEGUIDE?​

• You are an example and inspiration to people who are on their own journey through the full spectrum of life, from challenges to thriving.
• Do meaningful work helping others
• Join a growing movement, creating greater connection & caring in our society.
• Deepen relationships and personal growth.
• Continuing education to reach your full potential as a Guide and as a person.
• Access to free Guide sessions.
• A totally flexible schedule and remote working.
• Receive financial compensation for your work ($20/h - hours vary greatly from week to week - no guaranteed hours).
• Access to continuing education + live events taught by industry leaders

WHAT DO I NEED TO BECOME A GUIDE?​

• Have you successfully navigated a major life event? We want to learn more about you!

  1. Complete the Select Your Topic Form. (Note: Not completing steps 1 thru 3 automatically disqualifies your application.)
  2. Save your results as a PDF (Print > Save as PDF).
  3. Upload this saved PDF to BambooHR when prompted during the application process.

   

• The drive to help and support others

• A strong sense of empathy

• A positive and encouraging attitude

• Great listening skills

• Time available for client calls

• A deep desire to join a community of like-hearted people to improve the lives of others

• An ability to adapt to an ever-changing environment

• Be a Guide on the Side, LifeGuides gives you the opportunity to support an bring positive lasting change to others in your free time.  You select your own hours but please note that this is barely a side hustle.  You are compensated for your time but you may only get 5 hours a month

WHAT DO GUIDES DO?​

• Have recurring sessions with members to listen, provide understanding and guidance, and ultimately help them build resilience and thrive.
• Share their experiences through content creation in the form of blog, video series, webinars, podcast.
• Participate in special projects aimed to increase the experience and operations of our Guide Community.
• Participate in ongoing training & development to optimize the member experience.
• Be active within our Guide Community to help others grow.
• Participate in client/member events.

REQUIREMENTS

• Have a PC desktop, Mac or laptop with a working camera and microphone (mobile devices such as tablets and smartphones cannot be used).
• Must have a reliable internet connection.
• Must have a dedicated workspace free of distractions.
• Possess intermediate computer skills.
• Must remain at your workspace for the entirety of sessions with members.
• Must be dressed appropriately (business casual) for video calls.
• Must be willing to create a video profile.
• Must be able to commit at least 5 hours a week to be available for member sessions (not guaranteed hours).

Title: Virtual Care Specialist

Location: Smyrna, TN

Job Description:

Job Type

Full-time

Description

Spero Health is seeking a Virtual Care Specialist to join our awesome team in Smyrna, TN!

The Virtual Care Specialist is an important part of a collaborative team that works together to guide patients with substance use disorder throughout their treatment journey. You will be the point person for patients, so your ability to form lasting, high trust relationships will meaningfully impact their experience and overall success in the program. If you are looking for a career where you can make a difference in someone's life, Spero Health is the right place for you!

The Virtual Care Specialist responsibilities include, but are not limited to the following:

• Provide telephonic, text-based & video-based (telehealth) engagement and monitoring, assisted by decision support tools overseen by a prescribing clinician and broader clinical team.
• Work with patients to achieve their goals, identify new needs, and problem-solving by offering creative solutions to any known or perceived barriers to accessing care and report changes in status to the care team in a timely manner.
• Coordinate with patients and care teams for care planning and delivery by organizing schedules, managing appointments, referrals, and transitions of care and ensuring appropriate follow-up.
• Call in patient medication as directed by Physician.
• Input accurate patient information into electronic health record.
• Review the Prescription Monitoring Database.
• Provide education and resource information regarding medication.

Requirements

Education:

• High School Diploma required
• Graduation from an accredited program for Medical Assisting preferred

Experience:

• Medical Assistant certification preferred
• At least 2 years of experience in a customer service or healthcare environment
• Experience working on collaborative, erse and feedback – driven teams

BENEFITS:

•  Medical, Dental, and Health Savings Account
•  Vision, Life and Disability insurance (100% Company Paid)
•  Generous PTO and paid holidays
•  401(k) retirement program with company match
•  Wellness Programs (Fitness Reimbursement & Smoking Cessation)
•  Employee Assistance Program (EAP)
•  Discounts via Tickets at Work

CAREER DEVELOPMENT AND GROWTH

Opportunities for growth - we encourage our teammates to consider new growth opportunities with us.

Title: Events Planner

Location: Remote, United States

Requisition ID

2026-4313

Job Description:

Job Summary

The Events Planner will support the day-to-day management, planning, logistics coordination, execution, and closeout of complex NVSBE event activities for the VA OSDBU Direct Access Program. This role coordinates across multiple event workstreams, personnel groups, vendors, venues, registration activities, session logistics, exhibitor/sponsor operations, helpdesk support, and attendee-facing materials to ensure a seamless participant experience.

The Events Planner role requires a detail-oriented, proactive event professional who can manage complex logistics, coordinate multiple tasks and groups of personnel, develop high-quality work products and deliverables, and support on-site operations in a fast-paced federal event environment.

This position is remote. However, travel for in-person meetings, site visits, and on-site event execution is required.

Primary Responsibilities

• Support planning, initiation, management, execution, and closeout of complex NVSBE event activities and related contract support operations.
• Coordinate logistics inputs for the Comprehensive Event Logistics Plan, including registration setup, information booths, meeting rooms, plenary sessions, business opportunity sessions, learning sessions, networking roundtables, executive spaces, support rooms, signage, participant flow, setup, and tear-down.
• Manage assigned workstreams for attendee registration, participant scheduling, helpdesk operations, staffing support, volunteer coordination, venue room layouts, staff training, on-site support materials, and event communications.
• Coordinate with venues, hotels, transportation providers, food and beverage vendors, exhibit/decorating/tradeshow vendors, AV and Wi-Fi providers, security personnel, accessibility providers, photographers, videographers, and other event partners.
• Assist with agenda development, inidual schedules, room assignments, participant queuing, pedestrian flow, maps, signage placement, and daily agenda updates for the Joint Operations Center and on-site staff.
• Support planning and execution for networking roundtables, key leader roundtables, learning sessions, business opportunity sessions, general overview sessions, plenary lunches, receptions, and participant support services.
• Coordinate exhibitor and sponsorship logistics, including exhibitor packages, support ordering procedures, exhibit floor information, material schedules, storage, shipping, and booth support requirements.
• Prepare and maintain event deliverables, trackers, meeting minutes, reports, registration materials, program book content, participant event packages, website content inputs, presentation materials, and post-event products.
• Support on-site event execution by monitoring room setup, AV readiness, speaker materials, signage accuracy, information desks, hotel welcome desks, accessibility requests, customer service issues, and immediate technical or logistics deficiencies.
• Assist with event surveys and evaluations, participant attendance metrics, post-event materials, photographs/videos coordination, and After-Action Report inputs.
• Ensure assigned work products are accurate, timely, complete, customer-focused, compliant with accessibility and VA standards, and aligned with Government-approved plans.
• Provide professional customer service to participants, activity hosts, VA stakeholders, sponsors, exhibitors, vendors, and project team members before, during, and after the event.

Minimum Qualifications

• 12-15 years of substantive experience in day-to-day management of contract support operations involving multiple tasks and groups of personnel.
• Certified Government Meeting Professional (CGMP) or Certified Meeting Professional (CMP) certification.
• Associate’s degree or higher in a related field; additional relevant event planning experience may be considered in lieu of education where appropriate.
• Experience coordinating large-scale event logistics, including registration, staffing, agenda management, room layouts, exhibitor/sponsor support, AV, catering, signage, transportation, and post-event follow-up.
• Experience supporting federal clients, senior stakeholders, activity hosts, attendees, sponsors, exhibitors, vendors, and internal delivery teams.
• Proficiency using office automation equipment, Microsoft Office, Adobe software, collaboration tools, and event management or registration platforms.
• Strong written and verbal communication skills, with the ability to prepare accurate meeting minutes, reports, participant materials, instructions, and deliverable inputs.
• Strategic thinker with a forward-looking approach to marketing trends and technologies.
• Strong problem-solving skills and the ability to think critically.
• Ability to manage competing deadlines.
• Experience supporting complex projects and transformation efforts within the federal government.
• Comfortability with supporting complex client relationships.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

Desired Qualifications

• Strong critical thinking, analytical and time management skills.
• Proven ability to organize, prioritize and work well with others.
• Ability to communicate thoughts, ideas and solutions logically both written and orally.
• Ability to stay calm under pressure and in a fast-paced environment.
• Ability to receive feedback from clients and implement changes quickly and effectively.
• Ability to get up to speed quickly on complex issues.
• Desire to work in a fast-paced, rapidly evolving environment.

Client Information

The Department of Veterans Affairs (VA) Office of Small and Disadvantaged Business Utilization (OSDBU) serves as an advisor to the Secretary of Veterans Affairs on small business matters and supports VA’s mission by providing policy guidance, direction, and education to the VA acquisition community. Through the Direct Access Program, OSDBU facilitates direct access between Veteran-Owned Small Businesses, other small businesses, and procurement decision makers across government and the private sector. The NVSBE event is designed to maximize small business networking opportunities and may support more than 1,000 and up to approximately 4,000 attendees.

Title: Customer Insights Analyst

Location: Remote, United States

Job ID 2026-26997

Job Family Marketing

Job Description:

Overview

Lifeway is seeking a Customer Insights Analyst to provide advanced analytics support across Marketing, Sales, and Customer Support. This role will focus on customer segmentation, forecasting, campaign performance analysis, and delivering actionable insights that influence business decisions.

The Customer Insights Analyst leads complex analysis across customer behavior, marketing performance, and sales trends. This role partners cross-functionally to deliver insights that improve ROI, forecasting accuracy, and customer experience outcomes.

The ideal candidate will connect data to business outcomes be a strong communicator with non-technical stakeholders, have experience in multi-channel marketing environments and be fully comfortable working across multiple teams.

Why Lifeway? 

Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.

Learn more about our culture at team.lifeway.com/culture-code

This is a remote position in the U.S. requiring minimal travel to Nashville for in-person team gatherings 2 - 4 times per year#LI-Remote

Responsibilities

• Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work
• Advanced customer segmentation, LTV analysis, and churn modeling
• Forecasting models, pipeline reporting, and predictive analytics
• Campaign performance analysis across digital channels
• Cross-functional insight delivery to Marketing, Sales, and Support
• Data quality validation and reporting process improvements
• Informal mentorship of Analyst I team members
• Limited travel - approximately 2-4 times per year, typically overnight

Qualifications

Education

Bachelor's degree, required

Masters degree, preferred

Advanced graduate degree (PhD, etc.), not required

Skills, Knowledge, & Experiences, required

• 4+ years analytics experience

• Strong SQL + Excel + BI tools

• Experience with marketing or sales analytics

• Exposure to forecasting / predictive modeling

• Business Intelligence systems

• SQL (advanced)

• Excel (advanced)

Actively involved in an evangelical Christian church

Skills, Knowledge, & Experiences, preferred 

• Power BI

• Python or R

• A/B testing

• Attribution modeling

• Customer journey analytics

Title: E-Roster Administrator

Location: Mount Mckinley, Shrewsbury Business Park, Shrewsbury, SY2 6FG, Shropshire

Department: System Administration

Postcode

SY2 6FG

Major / Minor Region

Shropshire

Contract type & working pattern

Contract

Permanent

Hours

• Full time
• Flexible working
• Home or remote working

37.5 hours per week

Salary

£25,760 - £27,476 per annum

Salary period

Yearly 

Grade

(NHS AfC: Band 3)

Specialty

Job Description:

Shropshire Community Health NHS Trust believes in fairness, equity and above all, values ersity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicants who require this in order to have the right to work in the UK, providing that the role you have been offered meets the requirements set by the Home Office.

Applicants requiring a Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) will need to meet the salary threshold of £41,700. For a limited number of clinical posts (listed here), applications to the Health and Care Visa route will need to meet the national pay scale for their role or the minimum salary threshold of £25,000 (whichever is higher). We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.

Further guidance on eligible roles can be found here.

Job overview

Please note that this job does not meet the salary requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

We are looking to recruit a systems administrator to provide a full and efficient administration support and data quality function in relation to the Trust’s E-Roster system.

You will support in maintaining the E-Rostering system, support in providing training to new and existing users, and assist in the creation of reports for a variety of audiences.

You will be qualified to NVQ 3 in business administration or have equivalent experience with a track record of delivering an efficient administrative support.  You will have excellent customer service skills, experience of working with rosters, entering and maintaining data for large IT systems and of the use of a range of Microsoft packages.

You will be experienced in working with different departments and organisations with all levels of staff, utilising your communication skills.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Advert

The successful candidate will provide an efficient, effective, streamlined and high-quality system administration service to  the E-roster team located in Shrewsbury.  Therefore, the ideal candidate will have excellent IT skills, experience with inputting and manipulating data, a confident telephone manner, strong organisational skills, enjoy working with people and thrive in a busy environment. 

Working for our organisation

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Title: Remote Escalation Engineer - MSP

Location: Brooklyn, New York, United States

Department: Support

Job Description:

This position is fully remote anywhere in the United States.

Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?  My IT Crew is the place where everyone gets a voice and new ideas are welcomed.  Sound like this could be your new home? Keep reading….

My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it.

• Our clients love us and our satisfaction surveys show it at a consistent 97%
• We are the team who always “has the cool stuff”, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support
• No more asking everyone for help, it's right at your fingertips. Having documentation that's actually useful? That's us!
• We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward.

We are expanding our operations and seeking to grow our team. We have an opening for an Escalation Engineer to join our Service Delivery Team. 

Escalation Engineer Duties and Responsibilities

• Be Fanatically awesome all the time!
• Be an active advocate for customer satisfaction
• Provide technical excellence t for systems, software, and hardware
• Document/Update internal Kb’s, SOP’s, Wiki’s
• Ask educated questions and listen to customers to determine the root cause of issues
• Work through the problem-solving process with customers, empowering them to do the same in the future
• Participate in training incoming staff
• Report significant and recurring issues
• Participate in the After Hours Escalation on-call rotation

Escalation Engineer Requirements and Qualifications

• Proven experience as a senior technical engineer, preferably in an MSP Environment
• Ability to diagnose and resolve advanced issues
• Excellent communication skills
• Keen attention to detail, the memory of patterns, and interest in problem-solving
• Consistently demonstrate the MyITcrew Core Values and meet standard metrics
• Current Microsoft, Azure or cloud computing, CCNA certifications or equivalent
• Advanced skills in the management of Active Directory Domain environments
• Proficient in networking, for both on-premise and cloud-based networks. 
• A minimum of 5+ Years experience in support and engineering of Windows on-premise and cloud environments

Title: Bilingual - RN (Registered Nurse) - Remote| $35.50/hour | Starts 6/1/2026

Location: United States

Work Type: Remote

Department: Healthcare Support

Job Description:

Regular Full-Time

Overview

Looking for a registered nurse position that is challenging, will keep your clinical skills sharp, but being doing so from the comfort of home.

Compassion-driven, self-motivated, high-performing registered nurse.

Your critical thinking and clinical skills are top-notch.

Ready for a fast-paced position where you interact with patients through innovative channels, while keeping your clinical abilities sharp.

Want to work for an organization poised for unprecedented growth—that offers work-from-home options

Then we should talk.

Responsibilities

Carenet Healthcare Services is seeking RNs (Registered Nurses) to join our team of talented professionals who provide telehealth and virtual care clinical triage assessments, health education and other services to erse populations of patients and health plan members.

At Carenet Health, our nurses play an important role in helping healthcare consumers live their healthiest lives. You may not know our name, but odds are, our nurses or clinical staff have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients—250+ of the nation’s premier health plans, health systems and their partners.

About 50,000 times a day, our compassion-focused teams guide people via phone, video, chat and other channels to high-quality and cost-effective care, coach them to improved wellness, and educate them about their healthcare resources and costs.

Our nurses and clinical staff support patients across the U.S. and around the world. Our fast-paced positions offer innovative work-at-home capabilities, plus the opportunity to keep your clinical skills sharp and have meaningful interactions with patients in a less physically demanding setting than a traditional clinical environment.

We take great pride in our disciplined, evidence-based protocols and inidual care approach. Our most effective clinical team members combine clinical expertise, critical thinking and the ability to develop a virtual, meaningful rapport in an empathetic way

By focusing on one patient at a time, you’ll leverage your clinical expertise, quick thinking and problem-solving skills to make a difference in thousands of lives every year.

Is this you? 

Bring empathy and a passion for evidence-based care to all you do.

Multitasking and attention to detail are your superpowers.

You have a strong clinical background and believe part of your job as an RN is to advocate for your patients.

You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and quick assessment skills.

You respect different cultures and know that rule-following is essential to your personal integrity and your employer’s quality compliance.

 A typical week in the life of this position:

Work independently to make clinical decisions on routine patient care matters (at your license level)

Provide patient-focused care and guidance on the phone or online, including accurately assessing needs, delivering or directing to the appropriate level of care, identifying potential health problems and influencing people to make better health decisions

Communicate with our organization’s clients as needed and other team members, verbally and digitally

Monitor your own performance with dashboard metrics and look for ways to improve

Participate in coaching sessions to improve performance

Docment all patient/member interactions via management software

For eight consecutive years, Inc. Magazine has named Carenet as one of America’s fastest-growing private companies. You may not know our name, but odds are, we have connected with you or someone you know as a trusted, behind-the-scenes partner for our clients.

What’s important to us?

Being an integrity-driven organization that can truly change people’s lives

Serving others joyfully and inidually—we’re driven by the power of personal connection

Pioneering next-generation healthcare consumer and clinical engagement experiences

An entrepreneurial mindset

A work/life balance

Qualifications

What’s required:

If you can meet these position requirements below, please complete the following APPLICATION NEXT STEPS 

1. Complete our online assessments (please set aside at least 30 minutes)
    
2. Must complete the assessment within 24-48 hours before the exam link expires. Assessment link will be available as soon as you have successfully complete your application.

A min of 3 years as a Registered Nurse with recent direct patient care experience; Three (3) years preferred in a high acuity level i.e. ICU, CC, ER, med-surg, telemetry, and or Tele - Health, Telephonic Triage.

Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WY

Ability to become licensed in additional states as required.

must be bilingual in English and Spanish.

Minimum of an associate's degree from a two-year technical college or technical school, or diploma nursing program; Bachelor's degree preferred

More important information:

Full-time positions available (36-40 hours per week)

Your schedule will include at least two weekend days every two weeks. Differential pay may be earned for certain shifts.

Training is 2-4 weeks, with the first two weeks during daytime hours. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.

For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process.

Req #: 5286

Title: Help Desk Coordinator II

Location: Remote, Tuscaloosa, Alabama, United States

Department: Hidden (42319)

Job Description:

Category

Hidden (42319)

Position Type

Regular

Overview

Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team based in Tuscaloosa, Alabama. 

 About Us: 

WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale. 

Position Overview:

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers.  Your expertise will be instrumental in guiding our customers through troubleshooting steps for their network issues, addressing internet-related concerns on customers' devices, and effectively resolving network equipment issues. 

Responsibilities

• Address network, device (e.g., laptops, cell phones, tablets, TVs, game consoles), and equipment issues, resolving them effectively. 
• Accurately assess whether Tier I support tickets should be dispatched or escalated to Tier III for additional assistance. 
• Conduct remote troubleshooting for network-related problems. 
• Identify access points and evaluate their functionality, including heartbeats and the number of users. 
• Determine the necessity of rebooting wireless access points to resolve connection issues. 
• Utilize MAC addresses to ascertain the connection status of devices. 
• Resolve cable and video-related issues. 
• Reboot POE injectors, wireless access points, receiver racks, and other devices managed by the remote power controller. 
• Rectify video and programming problems on Dish Smart Boxes. 
• Handle matters escalated from property staff. 
• Perform other duties as assigned.

Qualifications

Required:

• Possession of a High School Diploma or GED. 
• Proficiency in network and wireless troubleshooting. 
• More than 2 years of experience in customer service. 
• Over 1 year of technical support experience. 
• Strong written and oral communication skills. 
• Exceptional telephone etiquette. 
• Detailed documentation capabilities. 
• Strong technical troubleshooting skills 
• Exceptional problem-solving abilities 
• A genuine passion for helping others 
• Effective communication skills 
• A desire to be an integral part of a dynamic and supportive team

KNOWLEDGE/SKILLS/ABILITIES

Required:

• Familiarity with Ruckus, Juniper, and Cambium Access Points. 
• Experience with Zendesk or another ticketing system. 
• Previous work experience with an Internet Service Provider (ISP).

Physical Demands and Working Conditions

The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.

SALARY AND BENEFITS

• RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as inidual performance.

Pay Range

USD $17.84 - USD $30.43 /Hr.

Title: Senior Living Advisor - Las Vegas

Location: Remote Las Vegas, NV, United States

Department: Customer Service

Job Description:

About Us

Brookdale is a Great Place to Be**:**

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan 
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Builds a connection with families and help them care for their aging loved ones by matching them with one or more of nearly 700 Brookdale communities nation-wide, and by recommending that they take the next step to come and see how we enrich the lives of those we serve with compassion, respect, excellence, and integrity.

1. Assists families who are looking for help with senior housing or other home-based assistance.
2. Identifies the Brookdale communities or other resources that are the best fit for a family’s needs.
3. Persuades people to take action by visiting Brookdale communities and learning about the options available to them that will improve their quality of life and schedules appointments for families to visit one or more Brookdale communities.
4. Updates databases with customer/prospective customer status and changes, ensuring the quality of data meets all compliance requirements. Nurtures leads that are not yet ready to be forwarded to a particular community, supplying information that is related to the customer’s expressed interest or need, and with scheduled follow-up conversations to advance the lead toward choosing a community to visit as quickly as possible.
5. Supports Brookdale communities through outbound calls and e-mails with the objective of updating the prospect’s situation and information within the database and scheduling appropriate follow-up activities within the database for the community sales associate, with an emphasis on setting an appointment for the prospect to visit the community.
6. Works closely with community sales and operations associates as an extension of their sales team.
7. Actively participates with supervisors and other team members in interactive training and coaching processes and department-wide culture building activities.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

Certifications, Licenses, and Other Special Requirements

Management/Decision Making

Knowledge and Skills

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Weekend, evening or night work if needed to ensure shift coverage

Brookdale is an equal opportunity employer and a drug-free workplace.

Title: Founding Account Executive

Location: New York, New York, United States

Job Description:

Job description

Founding Account Executive @ Passionfroot

As our Founding AE, you’ll play a central role in scaling Passionfroot across mid-market and enterprise customers. Working closely with the CEO, GTM Lead and Growth & Ops teams, you’ll own the sales motion end-to-end, from building pipeline to closing deals, to driving long-term customer success on Passionfroot.

You’ll be responsible for turning early traction into a repeatable revenue engine: identifying high-value segments, refining positioning, and driving a structured, scalable approach to winning customers.

We’re entering a new phase: our AI agent 10x-ing how creator marketing is executed, Passionfroot is becoming the go-to place for top tech brands to run their creator-led GTM. You’ll help define what that looks like in practice, and educate customers about how this helps them scale.

We’re scaling fast, growing 13x YoY, and our customers include some of the most ambitious companies in tech—Replit, Figma, Gamma, Miro, and more—who rely on Passionfroot to scale creator partnerships as a core growth channel.

This is a unique opportunity to join a category-defining company that is reshaping how companies grow through creator led GTM.

What you'll achieve

• Own the full GTM motion: Build and scale the sales funnel across our mid-market, and enterprise accounts, from outbound prospecting to closing, expansion, and retention.

• Drive new business: Create and manage a high-quality pipeline, owning the full sales cycle including prospecting, pitching, negotiating, closing, and upselling. Collaborate with Growth & Ops teams to Identify high priority self-serve customer upsells to enterprise plans.

• Operationalize inbound demand: Build systems to efficiently triage and prioritize our high volume of inbound, ensuring top customers are identified early and supported to maximize conversion & success on Passionfroot.

• Work with top-tier customers: Build trusted relationships with marketing leaders at leading tech companies and creator marketing agencies.

• Sales + Customer Success: Ensure customers succeed on Passionfroot by guiding them on creator strategy, campaign execution, and performance optimization.

• Systematize & scale: Co-author the sales playbook, identify bottlenecks, and build systems that make our GTM motion repeatable and efficient.

• Brand & Creator Strategy: Partner with customers to align brand goals with creator-led campaigns, continuously analyzing performance and driving improvements.

• Voice of the customer: Capture insights from prospects and customers to inform product, positioning, and roadmap.

• Evangelize the future of GTM: Stay ahead of trends across creator marketing, AI, and B2B growth—and translate that into compelling sales narratives for customers.

• Host and lead events: Help organize and co-host occasional events (breakfasts, fireside chats, etc.) with top marketing leaders to build relationships, generate pipeline, and position Passionfroot at the center of the creator-led GTM conversation. Anticipate NY & SF Tech Weeks, and the occasional relevant conference.

Who we’re looking for

• Location: Ideally based in New York and excited to be part of a small, high-impact founding GTM team, remote candidates considered.

• Experience: 5+ years in B2B sales and/or customer success, ideally selling to marketers or growth teams.

• Full-cycle ownership: Comfortable owning deals end-to-end in a fast-moving, ambiguous environment.

• Builder mindset: You don’t just follow playbooks, you create them. You enjoy building systems, automations, and scalable processes from scratch.

• AI-native: Comfortable using AI tools (e.g. Claude Code or similar) to automate workflows, improve productivity, and rethink how sales gets done.

• Relationship-driven: Proven ability to build strong, long-term relationships with customers and consistently exceed targets.

• Strong communicator: Exceptional written and verbal communication skills, with the ability to influence senior stakeholders.

• Analytical: Comfortable working with data, identifying patterns, and making data-driven recommendations.

• Ownership & ambition: Highly resourceful, proactive, and energized by operating in a fast-paced, zero-to-one environment.

Nice to haves

• Experience selling GTM and marketing software, advertising, media, or sponsorships

• Existing relationships with marketers at high-growth or enterprise tech companies

Our Offer

We’re a fast-growing startup at an inflection point—it’s an exciting time to join the team. You’ll get to work with top tech companies with the chance to make a significant impact and building a new market category.

There’s tangible stuff, too:

• Competitive Compensation – A salary commensurate with experience.

• Health Benefits – We cover 100% of employee health insurance premiums.

• PTO Policy – You’ll have 21 days to request off each year, plus 11 holidays.

• Fun team off-sites – We’ve been to Barcelona, Mallorca, South of France, Berlin, and the Baltic Sea.

• Tools & Workspace – Latest Apple hardware.

At Passionfroot, you’ll find a place where you can grow fast, take ownership, and have real impact on how a new category is built. Even if your background doesn’t match perfectly, we encourage you to apply. You might be exactly who we’re looking for!

Remote, Hybrid

• New York, New York, United States

Sales

Thank you for applying!

There are so many great offerings out there and we're honoured that you applied to join our company.

We will review your application and get back to you as soon as we can.

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Title: Patient Service Representative

Location: United States

Department: Patient Service Center

Job ID

2026-24220

Practice Name

North American Dental Group

# of Openings

1

Job Description:

MUST HAVE PATIENT CUSTOMER REPRESENTATIVE EXPERIENCE

$16 an hour

Join Us in Transforming the Dental Experience

Imagine being able to work with a group that strives to make a difference in the everyday lives of iniduals. At NADG, we use our iniduality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit.

Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry.

Responsibilities

The Role You’ll Fill at NADG

Our Patient Service Center is expanding! As a member of our team, you will…

• Receives a high volume of calls to answer daily
• Present offers to patients
• Overcoming patient objections to schedule an appointment
• Scheduling a high volume of appointments
• Use product knowledge to showcase the solutions our practices can offer patients
• Use company databases and software to track progress
• Displays problem solving skills and takes ownership for patient concerns/issues and solutions
• Work with practice teams on solutions for patients in a timely manner
• Ability to manage sensitive and critical information with respect to company policies, as well as laws and regulations
• Collects missing information or updates outdated information
• Consistently meet and exceed department key performance indicators
• Expected to work all scheduled workdays, during scheduled hours and report to work on time
• Enjoy company contests and incentives
• Other special projects or responsibilities as assigned

Qualifications

The Skills We’re Looking for

As an ever-growing dental service organization, we are looking for team members with previous experience and impressive qualifications. These include…

• 2+ years’ experience providing superior customer service.
• Experience with M/S office products including Word, Excel, Outlook preferred.
• Strong computer skills: 45+ WPM, ability to multitask using different software and programs while maintaining a conversation
• Must have reliable high-speed internet
• Must have a private workspace from home

Benefits:

• Health, Dental and Vision Insurance (Full-time employees)
• Healthcare Spending Account
• Paid Time Off
• 401k
• Voluntary Life & Disability Insurance
• Referral Program
• Employee Discount Program

Ready to Join Our Team?

• Our team isn’t just looking for good members, we’re looking for the best of the best and are ready to welcome the perfect candidate to this position. NADG is constantly growing, and we want you to join us on our mission. Stop searching for jobs – apply today and start your career.
• If you are professional and organized yet outgoing, flexible, and energetic, you’ll fit right in.
• Our team is full of iniduals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. If this sounds relatable, then there’s a spot for you at our practice. We’re excited to hear from you!

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

#NADG3

Title: Marketing Operations Coordinator - Dallas, TX

Location: Dallas US

Job Description:

Full Time

Marketing

Experienced

Integrative Emergency Services, LLC (“IES”) is looking for a Marketing Operations Coordinator to support the execution of marketing and communication initiatives across IES and its affiliated partners. This role is responsible for coordinating workflows, managing timelines, and ensuring operational follow-through across projects. The position partners with leadership, internal stakeholders, and external vendors to move initiatives from planning through completion in a timely, organized, and consistent manner. Work schedule is a hybrid format based at the Corporate office in North Dallas, 75244. 

Integrative Emergency Services, LLC ("IES") is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality in health care. 

ESSENTIAL DUTIES AND RESPONSIBILITIES The responsibilities listed here represent the majority of the role but are not all-inclusive; other duties may be assigned.

• Own and manage intake, prioritization, and tracking of marketing and communications requests, ensuring clear communication, timely execution, and visibility across stakeholders
• Coordinate and execute marketing and communications initiatives across internal and external channels, ensuring timelines, deliverables, and approvals are met
• Draft, edit, and distribute internal and external communications, including announcements, newsletters, email campaigns, and organizational updates
• Manage project timelines and workflows across multiple concurrent initiatives, ensuring alignment with team priorities and deadlines
• Coordinate cross-functional efforts with internal stakeholders, leadership, physicians, and external vendors to support delivery of initiatives
• Support the coordination and execution of corporate events, conferences, training sessions, and company initiatives, including logistics coordination, timelines, and promotional materials
• Manage publishing and maintenance of approved digital content across organizational platforms, as assigned
• Coordinate production, ordering, and distribution of marketing materials, including collateral, promotional items, and event assets
• Maintain and organize marketing assets, brand resources, and project documentation across shared platforms (e.g., SharePoint, OneDrive, Teams, and Marketing Applications)
• Maintain and update communication distribution lists to ensure accuracy and effectiveness of outreach efforts
• Track and document initiative progress and completion to support team reporting and operational visibility.

QUALIFICATIONS

Knowledge, Skills, Abilities: To perform this job successfully, an inidual must be able to perform each essential duty satisfactorily.

• Strong written and verbal communication skills, with the ability to tailor messaging to varied audience.
• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
• High attention to detail and commitment to accuracy and brand consistency
• Ability to manage workflows, processes, and operational requirements across multiple stakeholders
• Ability to work independently and follow through on task with minimal supervision
• Strong problem -solving skills and ability to adapt in a fast-paced environment
• Proficiency in Microsoft Office Suite and familiarity with marketing tools (e.g., email platforms, content management systems, social media tools).
• Customer service mindset with responsiveness to internal stakeholders.

Education / Experience:  Includes minimum education, technical training, and/or experience preferred to perform the job.

Required:

• Bachelor’s degree OR equivalent combination of education and experience
• 2+ years of relevant experience in operations, project coordination, marketing, communications, or related field
• Ability to travel to support events, including occasional local and overnight travel

Preferred:

• 3–5 years of relevant experience
• Experience supporting marketing or communications functions in a healthcare or corporate environment
• Experience managing workflows through project management or ticketing systems
• Experience working in a matrixed, multi-stakeholder environment

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• While performing the duties of this job, the employee is regularly required to talk and hear
• Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms.
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• Occasionally lift and/or move up to 20-25 pounds 
• Fine hand manipulation (keyboarding)

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. .

• This position follows a hybrid work model, typically 3 days in office
• Location: 4835 LBJ FWY, Dallas, TX, 75244
• Onsite presence will be required as business needs dictate.
• Standard business hours apply, with flexibility as needed to accommodate early mornings, evenings or occasional weekend projects and meetings.
• May visit hospital locations, vendors, and marketing event spaces

TRAVEL

• Some travel, including overnight and local, may be required as business needs dictate.

ADA & REASONABLE ACCOMMODATION STATEMENT:

Title: Senior Threat Hunter

Location: Remote - Costa Rica

Job Description:

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We’re looking for a Senior Threat Hunter to join our team. The role will be located remote in Costa Rica reporting to the Director of Threat Hunting as part of the Zscaler Threat Hunting team. 

This role is a customer facing role, responsible for delivering white-glove threat hunting deliverables to customers. As a Threat Hunter, you will split your time between exploring Zscaler customer telemetry to identify potential threats and interacting directly with customers to discuss these potential threats. For this position, we’re looking for someone to work standard business working hours with occasional on-call duties.

What You’ll Do (Role Expectations)

• Leverage deep, hands-on expertise in threat hunting, incident response, and security operations to proactively hunt, detect, defend, and advise for managed threat hunting customers
• Serve as a trusted security advisor to customers by writing and delivering tailored threat hunt findings, executive presentations, and strategic recommendations to a range of stakeholders from SOC analysts to CISOs
• Analyze customer web proxy telemetry against modern adversary Tactics, Techniques, and Procedures (TTPs) by utilizing SIEM-like tools (e.g. Splunk, Microsoft Sentinel, ElasticSearch) and by writing code (e.g. Python and SQL) to implement high-fidelity detection logic and actionable hunt hypotheses
• Review the output of detection engineering systems and the work of other analysts to continually improve our customer facing deliverables

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in cybersecurity, computer information systems, computer science,, or a related field
• 3+ years in Threat hunting, Incident response, Cybersecurity consulting, Security operations, Malware analysis, Blue teaming, Purple teaming, Network defense with at least 1 of those focused on Threat Hunting or Consulting.
• Deep expertise in threat hunting

What Will Make You Stand Out (Preferred Qualifications)

• You've presented at cybersecurity industry conferences
• You’re familiar with Zscaler Internet Access (ZIA) telemetry 
• You’ve briefed or presented to a wide range of cybersecurity professionals (from SOC analysts to CISOs)

#LI-Remote #LI-JG1 #LI-CostaRica

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Title: Manager, Digital Client Success

Location: Bengaluru

Workplace: hybrid

Category: Client Success

Job Description:

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

The mission of the BV Client Success team is to increase the value of and drive satisfaction with the Bazaarvoice suite of services. Client retention and growth are areas of relentless focus as our teams help clients build and execute best-in-class User Generated Content (UGC) programs. By helping our clients maximize the value of their existing services, we ensure we can retain and grow those customers over the long term.

This candidate will lead our Digital Client Success team based out of Bengalore. This manager will oversee 5-6 Digital CSMs. They will be responsible for measuring those CSMs against defined metrics as well as creating additional reporting to better quantify success. This candidate will identify areas of opportunity within our Digital Portfolio and create programs to engage customers as well as making sure existing programs are being executed at a high level. Digital Client Success is also a source of talent within Bazaarvoice. This manager will be responsible for the continued growth of the CSMs on their team. This manager will also serve as a client-facing point of escalation when necessary, and must be comfortable working directly with clients.

Digital Client Success leverages a blend of 1:1, 1:many, and tech-driven client interactions, as well as a mix of proactive and reactive interactions. Digital Client Success also owns hosting responsibility for various webinars and helps record materials for our knowledge base.

What you'll be doing: 

• Working with peers and leadership in North America, EMEA, and APAC 

• Hiring, leading, coaching, and mentoring a team of dedicated Client Success professionals at various stages of their inidual careers 

• Strategically guiding existing processes, and aiding in the creation of new programs to drive product value at a rapidly increasing scale for our customers 

• Engaging in proactive client leadership outreach activities to further support client application of User Generated Content (UGC) best practices and to achieve targeted program goals 

• Building your team and guiding the career growth and development for your direct reports 

• Participating in the development of processes, tools, and systems that improve service delivery to clients; and contributing to the improvement of product design based on client/market feedback 

• Inspiring Customer Success excellence working cross-functionally throughout Bazaarvoice 

• Ongoing assignment of new accounts, maintenance of portfolio balancing among your direct report’s portfolios, and staff planning to account for growth 

• Participating in company-wide customer feedback activities including NPS surveys and additional ad hoc client feedback initiatives 

• Developing relationships with executive level leadership with accounts in your team’s portfolio

Necessary skills and experience: 

• Must have a strong track record of providing outstanding service to customers/clients/accounts 

• Five years of experience managing project or functional teams 

• Have managed the hiring process 

• Subject matter expertise in digital marketing, social media, e-commerce, and Web 2.0 technologies 

• Strong analytic background for both internal business analytics and consultation to clients 

• Experience with 1:many, scaled, queue-based support models

• Exceptional written and verbal communication skills 

• Steller interpersonal skills for collaboration across internal teams in addition to clients 

• Ability to provide critical feedback and navigate challenging conversations with both internal and external stakeholders  

• 8-10 years of experience working in a servicing capacity (customer service, consulting, account management, etc.); SaaS experience a plus 

• Strong experience utilizing Excel, PowerPoint, Salesforce.com, web meeting software and other tools in support of customer analysis, tracking and interactions 

• Experience with Gainsight is a plus 

• Working hours: 3:00pm – 12:00am IST 

• Must be able to work directly with clients in English

#LI-Hybrid#LI-SR1

Why join Bazaarvoice

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in erse perspectives. 

We champion what’s best for Bazaarvoice before iniduals or teams.  

As a stronger company we build a stronger community.

Commitment to ersity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that ersity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a erse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Title: Customer Technical Support

Location: Remote US

Job Description:

Company Description:

InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated modular software manages projects with over $1 trillion globally. 

Based in Scottsdale, Arizona, InEight supports a remote work model with employees working throughout the United States, Canada, Australia, Sri Lanka and Europe. InEight, an ISO 9001:2015-registered company, is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and engineering organizations. 

InEight is a fast-paced, innovative company comprised of high-energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. 

We offer our fulltime employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. 

Position Summary:

The Customer Product Support position provides a great opportunity to become a product expert while providing support to our customers.  Duties include taking inbound calls, providing functional support, troubleshooting, case management and providing overall support for InEight’s product software suite. The customers who work with you will end up as raving fans, because of your capability and your empathy. You’ll have a proven processes to guide you, along with the guidance of your peers and other industry professionals when you need it, and autonomy to make decisions on your own.

This role supports a FedRAMP authorized environment and handles sensitive data subject to agency-specific security and compliance regulations.  As a result, candidates must be a U.S. Person, further defined as a U.S. Citizen. 

*This is a remote position. 

Job Responsibilities:

• Gather complete information from customers, document steps taken, researches the knowledgebase for known solutions, isolates cause and takes restorative actions while minimizing disruption to the customer's business operation.
• Acquire and maintain a strong functional working knowledge of InEight’s core products, with emphasis on the customer support aspect.
• Have the ability to walk customers through complex construction workflows specific to capital projects and other construction related projects.
• Provide functional support with project estimates and budget controls.
• Monitor and respond to customers inquires through InEight’s ticketing system in a timely manner.
• Act with an appropriate sense of urgency and follows up with customers to ensure issues are resolved to the customer's satisfaction.
• Facilitate remote meetings with customers and/or internal resources for troubleshooting and information gathering when necessary.
• Ability to adhere to customer SLA’s and escalate as needed.
• Will be required to participate in the on-call rotation, 1 week every 2 months 24/7 support.

Requirements:

• At least one year of prior software application developement or support and troubleshooting experience required
• Must be a U.S. Person, further defined as a U.S. Citizen
• Experience with Microsoft Office Suite of products and operating systems, experience with Excel Macro preferred
• Experience using Bluebeam and Adobe preferred
• Understanding and application of API integrations preferred
• Bug tracking experience required, Azure DevOps preferred
• Case tracking experience required, Service Now preferred
• Customer communication via phone and/or video required
• SaaS trouble shooting experience is ideal
• Deductive logic, complex problem solving and excellent trouble shooting skills­­­­­­­­­­­­­
• Self-directed, able to prioritize and effectively handle many incidents at a time
• Exceptional customer service, organizational, and time management skills
• Excellent written and verbal communication skills
• A positive, willing and able attitude

Associate Member Services Specialist

Location: MN-Ramsey

Job Description:

Regular Full-Time

Requisition ID: 1285

Connexus Energy is looking for an Associate Member Services Specialist to serve our members as the first point of contact, providing them with exceptional service to ensure the best member experience possible. This role is responsible for answering member phone calls, analyzing data, and resolving residential and business member inquiries, while promoting programs and services.

Location:

Work for this position can be performed both on-site at our campus located at 14601 Ramsey Blvd, Ramsey, MN 55303, and from your local home office as duties require. While this position is designated as a hybrid role, based on current policy, hires must reside in or relocate within commuting distance to our office in Ramsey, MN.

Compensation:

The anticipated hiring range for this role is between $20.78 and $23.37 per hour. The final compensation offered is based on the selected candidate’s qualifications, experience and skill level. In addition, this position is eligible for an annual bonus with a target payout of 5% of annual earnings based on company performance.

In this position you will: 

• Manage external member relationships, using multiple types of communication channels. Analyze, answer and resolve member issues to create quality member relationships.
• Collect delinquent residential and commercial accounts in a timely and professional manner, and within all appropriate guidelines.
• Promote and educate members on Conservation Improvement Programs (CIP) which align with our corporate strategic goals. Discuss our current incentives which are available or deemed a priority by Connexus and encourage members to participate in applicable programs.
• Communicate and work effectively with other departments and the community to meet our members’ needs.

Need to have:

• High school diploma or equivalent
• Two or more years’ experience in a customer service role
• Computer experience, including the ability to use and toggle between multiple screens, and a working knowledge of Word, Excel and Outlook

Nice to have:

• Inbound and outbound call center and/or collection experience
• Experience in a high-volume, inbound call center
• Ability to effectively work within a team environment and contribute to the achievement of departmental goals
• Must be focused on continuous learning, productivity and is results-oriented

Pre-Employment Requirement: Employment is contingent upon successfully completing a pre-employment background check and drug screen

Based in Ramsey, Connexus Energy is Minnesota’s largest electric cooperative, providing electricity, renewable energy alternatives and related services to 150,000 residential and commercial members just north of the Twin Cities.  We offer a collaborative work environment with challenging and rewarding work, which provides for professional development and work-life balance in a highly technical, stable and innovative industry.   We give back to the communities we have served for more than 80 years by embracing opportunities to volunteer, donate and support economic development.  Our talented and friendly staff focuses on achieving our mission of powering our members and communities toward a smarter energy future with a passionate focus on affordability, innovation, safety, and grid reliability. 

Connexus Energy’s benefits package includes medical/dental/vision insurance, health savings account with an employer contribution, flexible spending accounts, 401(k) plan with generous company matching and non-matching contributions and independent investment advisory services, accrued PTO, holiday pay, wellness days, tuition reimbursement, recognition program, employee referral program, charitable giving and employee activities. Company paid life insurance, short-term disability, and long-term disability is also provided.  

Equal Opportunity Employer: 

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.

Job Description: CES Inside Sales Supervisor

Location:  

Brooklyn Heights, OH, US, 44131

Workplace Environment:  Hybrid

Company:  AmeriGas Propane, Inc.

Requisition Number: 29425 

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Applications for this position will be accepted until . 

Posting

Job Summary (Purpose):  

The Inside Sales Supervisor (ISS) directly supervises the Inside Sales Reps (ISR) assigned to their team. In addition to achieving quota targets, the ISS is responsible for all aspects of Inside Sales, including the provision of daily operational oversight while utilizing established key performance measurements and best practices for ISRs taking inbound calls and making outbound sales and retention calls. The ISS provides effective coaching and performance management to ensure they attain inidual and team goals while meeting company standards.

Key Characteristics:

• Excellent sales technique and customer service orientation; able to provide very effective coaching and corrective feedback to build these skills in others.
• Proactively and effectively manages staff performance to ensure goals and standards are achieved; gives and receives feedback well.

Duties and Responsibilities:

• Responsible and accountable for the daily operation and the performance of a team of sales professionals to meet and/or exceed revenue, sales, and operational performance goals. 
• Supervises, trains, and motivate sales representatives; ensure inidual and team performance to goals, service level agreements and quality metrics, in compliance with client expectations; uses performance management process when necessary.
• Sets and tracks sales targets; ensures that the pipeline is always filled with leads and prospects.
• Monitors/observes sales calls and activities to provide timely coaching to ISRs to improve sales effectiveness and productivity.
• Delivers/participates in product, process, and sales training. 
• Tracks and reports metrics, KPIs, and data as required by leadership.
• Coaches and develops team members; conducts regular 1:1 feedback as well as preparing annual performance evaluations. 
• Participates in recruitment programs and interviewing/selection to hire high quality iniduals as needed; effectively onboards new employees.
• Works collaboratively with peers, colleagues, and leadership across the organization to effectively implement new programs, achieve strategic business plans, and improve business performance.

Knowledge, Skills and Abilities:

• Demonstrated success in sales; able to teach/coach others on customer qualification, prospecting, sales messaging, value propositions, objection handling, and closing techniques.
• Working knowledge of contact center operations, key performance metrics, and expense management.
• Ability to make reasonable decisions and judgments in a dynamic environment.
• Ability to take independent action with general managerial direction.
• Ability to analyze statistical and performance data, develop management summary reports and proactively develop action plans.
• Strong knowledge of business systems and tools (including CRM, Microsoft office products, database, internet).
• Ability to effectively manage personnel and uses appropriate feedback and performance correction techniques to develop personnel.

Education and Experience Required:

• AA Degree or equivalent work experience. Bachelor’s degree a plus.
• Contact Center experience with demonstrated capability in leadership roles
• Experience in handling personnel-related issues, direct supervisory/management experience preferred
• Experience in statistical analysis of performance data.

Working conditions:

• Limited travel for occasional meetings required.
• Must be available to work varying schedules and hours including some weekends and holidays as workload requires.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from $70,000.00 to $70,000.00 , depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.  The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Nearest Major Market: Cleveland

Verizon Value Field Representative

Location: Dry Ridge United States

Retail Field | Super SKU Program

About the Role

Are you driven by sales, energized by customer interaction, and excited to represent a world-class wireless brand?

As a Verizon Value Field Sales Representative, you will serve as the in-store ambassador for Verizon Value products across assigned retail locations. You will drive awareness, educate customers, and convert conversations into sales by delivering confident, solution-oriented experiences.

Availability

• July 6 th -December 31, 2026 (possible of an extension)

• Weekly hours available:

• 36 hours/week - Wednesday to Sunday availability

Wage

• $20/hour + a bonus compensation element

RESPONSIBILITIES

• Proactively engage customers to uncover needs and purchasing intent

• Deliver compelling demonstrations of devices, plans, and promotions

• Clearly explain pricing, features, and value propositions

• Close sales and guide customers through purchase decisions

• Build strong relationships with store leadership and associates

• Coach and influence store teams to drive brand advocacy

• Maintain merchandising, signage, and display standards

• Track performance, customer interactions, and KPIs

• Share insights on market trends and competitive activity

QUALIFICATIONS

• High School Diploma or GED

• 1+ year retail or customer-facing experience preferred

• Strong communication and interpersonal skills

• Comfort using digital tools and reporting platforms

• Ability to stand for extended periods and lift up to 10 lbs

Why Join the Super SKU Program

• High-visibility retail sales initiative

• Represent a leading wireless brand

• Growth, recognition, and advancement opportunities

• Supportive, performance-focused leadership

ABOUT US

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales — we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected] . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Part time

Business Unit: Marketing

Salary Range: $20.00 - $20.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 27210

Employer Description: US_MOSAIC_EMP_DESC

Title: Vascular Therapy Development Specialist - New Jersey

Location: State of New Jersey, United States of America

Job Description:

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

The role requires availability to work evenings, weekends, and holidays as

Position Description

The Therapy Development Specialist (TDS) provides advanced clinical and technical support for new PVH vascular therapies and products across erse clinical settings. Partnering with Therapy Development Representatives (TDR), the TDS supports critical cases and applies strong clinical expertise to ensure safe and effective use of new technologies. The role trains, supports, and educates physicians on PVH carotid and thrombectomy therapies and serves as a clinical subject matter expert within the Vascular Sales organization. The role reports to the Area Therapy Manager.

Position Responsibilities

Clinical & Technical Support:

• Provide advanced clinical expertise and hands-on procedural support for new vascular technologies.

• Deliver urgent and high-priority case coverage for PVH carotid, thrombectomy, and new vascular therapies.

• Support adoption and utilization of new technologies through best practices, training, and technical guidance.

• Assess customer needs and address objections to maximize value of vascular solutions.

Sales Support & Commercial Execution:

• Partner with TDRs and vascular field teams to optimize case support and business execution.

• Support market development and new account launch strategies.

• Drive growth, utilization, and reorder activity—especially in new accounts.

• Provide clinical insight to support account strategy and competitive positioning.

Educational Support:

• Educate and train physicians, nurses, and clinical staff through in-services and presentations.

• Deliver ongoing education and technical support for new products.

• Conduct hospital and clinic visits to support sales and service objectives.

• Lead and support training events and product demonstrations.

Customer Focus and Relationship Management:

• Build and maintain relationships with clinicians, administrators, and staff.

• Drive physician adoption through sustained education and case support.

• Gather feedback on new products and communicate insights to leadership.

• Ensure compliance with consignment, inventory, and credentialing requirements.

After Hours & Travel Requirements:

• Provide after-hours case support including weeknights and weekends as needed.

• Travel within assigned territory ≥70% of the time; overnight travel may be required.

Basic Qualifications:

• High School Diploma with 8+ years relevant experience OR

• Associate’s Degree with 6+ years relevant experience OR

• Bachelor’s Degree with 4+ years relevant experience

Preferred Qualifications:

• Clinical Specialist expertise in carotid, embolic, and/or thrombectomy therapies

• Experience supporting new therapy adoption and driving utilization growth

• Strong medical device and vascular knowledge

• Excellent communication, organization, and project management skills

• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

Salary ranges for U.S (excl. PR) locations (USD):$110,000 - $120,000

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Admission - Senior Admission Counselor

Location: Oxford

remote type

Hybrid

locations

Oxford Campus

time type

Full time

Job Description:

Job Title

Admission/Senior Admission Counselor

Department

Admissions Campus Visits

Worker Type

Regular

Pay Type

Salary

Position Salary Minimum

$45,000 (Admission Counselor)

Position Salary Maximum

$48,000 (Admission Counselor)

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours

40

Benefit Eligible

Yes

Screening Date

2026-04-27

Job Description Summary

Miami University’s Office of Admission seeks an energetic, creative, and collaborative inidual to serve as an admission counselor for first-year recruitment. In partnership with admission team members, the admission counselor will play an integral role in meeting enrollment goals and assume the management of a first-year recruitment territory to include 6-8 weeks of travel, application review, and relationship management.

In addition to assigned territory management and collaboration on admission events and programs, this position will assist with the recruitment of underrepresented and international students. The admission counselor will assist with and coordinate on- and off-campus visits and events, including high school counselor and pre-college programs (Bridges, Summer Scholars), and manage Miami’s group visit program.

This position is eligible for work on a hybrid basis. Remote/hybrid work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Job Description

Essential Duties

• Knowledge of University & Brand Representation: Develop working knowledge of Miami University programs, opportunities, and policies and communicate information about the Miami brand, experience, and outcomes and its admission policies and procedures to prospective students, families, and other key influencers. Represent Miami at on- and off-campus student recruitment and yield events and campaigns. Present to audiences ranging from 20 to over 300 participants. (20%)

  Student-Centered Support: Provide exceptional customer service and personalized guidance to prospective students and their families throughout the admission process, embodying Miami's Code of Love and Honor through extraordinary hospitality and transparency. Correspond with students and their families, including the use of email, phone calls, and zoom meetings, provide presentations, and routinely fulfill counselor-on-duty responsibilities. Build and maintain relationships with school counselors within assigned territory. (20%)

  Territory Management: Manage a recruitment territory, which includes planning and conducting 8 to 12 weeks of recruitment travel, maintaining counselor relations, following up with students and families, and monitoring enrollment trends, making needed adjustments to meet enrollment goals. Continuously monitor and evaluate enrollment trends in territory. Utilize the CRM,  data, industry best practices, and other forms of quantitative and qualitative feedback to inform decisions, identify areas of concern and opportunity, (20%)

  Application Review & Decision-Making: Participate in assigned electronic file review for undergraduate domestic and international first-year admission, Honors programs, and pre-college programs, adhering to all review deadlines. Conduct contextual and holistic review of undergraduate, first-year applications, recommending admission decisions in accordance with Miami University's admission policies, values, priorities, and deadlines. (20%)

  Organize, coordinate, and manage on- and off-campus recruitment events, high school counselor programs, and high-ability programming. (10%)

  Other duties as assigned. (10%)

Minimum Qualifications

Admission Counselor:

Bachelor's Degree (must be obtained by start date)

Senior Admission Counselor:

Bachelor's Degree and two or more years of recruitment cycle or experience in Admission or a Master's degree and one year of experience.

The experience may be obtained during degree completion.

Admission Counselor/Senior Admission Counselor:

Must be able to work some evenings, perform overnight and some weekend travel, transport 30-40 lbs. of recruiting materials, and possess a valid driver’s license.

Required Knowledge Skills and Abilities

Ideal candidates will be politically savvy and diplomatic, demonstrate a proven positive work ethic and attitude, possess exceptional written and oral communication skills, dynamic group presentation skills, and proven commitment and ability to work with erse constituencies.

Must be able to work independently and as a team member, and handle multiple tasks simultaneously with a high attention to detail.

PREFERRED QUALIFICATIONS:

Master's Degree1-2 years of experience in higher education, recruitment, marketing, or other related field

Experience with customer relations database (Slate)

Experience working with school counselors, community-based organizations, alumni volunteers

Event planning experience

Data analysis experience

Additional Position Information (if applicable)

Required Application Documents

resume and cover letter

Special Instructions (if applicable)

none

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work

Reasonable Accommodations

Miami University Values Statement

For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement

Clery Act

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.

Title: Manager, PCGS Customer Experience

Location: US - Remote

time type

Full time

job requisition id

JR104834

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We are currently looking for a Manager, Customer Experience to lead the strategy and execution of all customer-facing service operations and event experiences for PCGS. You will oversee Customer Care and Events, ensuring collectors, dealers, and partners receive best-in-class support across every interaction with the brand. You will lead a team responsible for managing customer inquiries, order issue resolution, call center operations, and PCGS’s presence at major industry events and trade shows. This role will focus on delivering operational excellence, improving service processes, and creating exceptional experiences that strengthen customer trust and loyalty.

This role reports to the PCGS President and will be based onsite at our Santa Ana, CA headquarters with occasional domestic and international travel as needed. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

What You’ll Do:

• Lead PCGS Customer Care Operations: Oversee all customer service functions including call center operations, inbound inquiries, order issue resolution, and dealer support. Ensure consistent, high-quality service across all customer touchpoints.

• Manage a High-Performing Customer Experience Team: Lead, mentor, and develop a team of customer care and event professionals. Establish clear performance standards, service metrics, and accountability across the organization.

• Improve Customer Service Processes: Identify opportunities to streamline workflows, reduce response times, and improve the efficiency and effectiveness of support operations through process improvements and technology adoption.

• Oversee PCGS Event Strategy and Execution: Manage the staffing, planning and execution of PCGS’s presence at domestic coin shows, trade and grades and drop-off events. Ensure events deliver strong customer engagement, operational efficiency, and high submission volumes.

• Enhance the Collector and Dealer Experience: Continuously improve how collectors and dealers interact with PCGS, protecting the brand while ensuring every interaction—from inquiries to submissions to events—reflects the company’s commitment to service excellence.

• Partner Cross-Functionally: Work closely with operations, marketing, product, sales, and finance teams to resolve customer issues, improve communication, and align service initiatives with broader business goals.

• Develop Customer Experience Metrics: Establish and monitor key performance indicators such as service levels, response times, resolution rates, and customer satisfaction to ensure continuous improvement.

• Escalation & Issue Management: Serve as the senior leader responsible for resolving complex customer issues, ensuring high-value clients and key dealers receive thoughtful and timely support.

• Drive Continuous Improvement: Implement best practices for customer service operations, call center management, and event execution to scale the organization as PCGS continues to grow.

Who You Are:

• Customer Experience Leader: You bring 8+ years of experience leading customer service, customer experience, or operations teams, ideally in a high-volume service environment.

• Operationally Strong: You are comfortable managing complex workflows and large teams while maintaining a focus on service quality and efficiency.

• Customer-First Mindset: You deeply understand the importance of trust and responsiveness in customer relationships and consistently advocate for the customer experience.

• Show & Event Familiarity: You understand how trade shows and industry events operate and can design experiences that engage customers and drive submissions.

• Strong Communicator: You communicate clearly and effectively with collectors, dealers, internal teams, and leadership.

• Problem Solver: You thrive in dynamic environments and enjoy tackling complex customer issues with thoughtful, practical solutions.

• Team Builder: You develop strong teams, set clear expectations, and create a culture focused on service, accountability, and continuous improvement.

• Adaptable and Growth-Oriented: You are comfortable building new processes, improving systems, and scaling operations as the business evolves.

Preferred Qualifications:

• Experience in the collectibles, auction, or grading industries.

• Experience managing call center or customer service operations at scale.

• Prior responsibility for customer experience metrics such as NPS, CSAT, or service-level performance.

• Experience leading teams across multiple locations.

Travel Requirements:

Willingness and ability to travel approximately 25–30% of the time for coin shows, customer meetings, and internal collaboration domestically.

Salary Range: 

The salary range for this position is $94,779 - $153,876. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Candidates must be authorized to work in the United States. 

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where iniduals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, 

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the erse community of collectors we support.

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

Title: Prior Authorization Coordinator

Location: Buffalo, NY

Job Description:

Full time

job requisition id

R0012356

FIND YOUR FUTURE

We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.

Overview

The Prior Authorization Coordinator will facilitate the logging in and out of all prior authorization, appeal, reimbursement and grievance requests, and follow-up on requests to ensure that all are resolved and completed in a timely manner. The coordinator will ensure that all steps involved with the process are completed and all regulatory requirements are met or exceeded. They will also be responsible for the pharmacy medical exception line to address provider questions regarding the formularies for all lines of business serviced by Pharmacy Benefit Dimensions.

The coordinator will also be assigned to provide high quality, erse administrative support including but not limited to faxing prior authorization requests, completing decision letters by faxing and copying, making decision notification phone calls to members and physicians, filing, and document scanning preparation. Occasional holidays, weekends and overtime will be a requirement of the position.

Qualifications

• High school diploma or GED required. Associates degree preferred.
• Two (2) years of experience in pharmacy or health insurance operations required OR one (1) year of experience as a temporary associate in the Prior Authorization Coordinator role or Prior Authorization department required. Pharmacy experience strongly preferred.
• General knowledge of drug names, therapeutic categories, dosage forms, manufacturers and packaging preferred. Familiarity with HMO concept.
• Experience with pharmacy on-line system preferred.
• Written and verbal communication skills.
• Excellent organizational and time management skills.
• Excellent ability to absorb new concepts and adapt to a changing environment.
• Exhibit creativity and self-motivation, with the ability to effectively solve problems as they arise.
• Demonstration of math aptitude for purposes of calculating simple drug requirements when given dose and price calculations.
• Proven examples of displaying the PBD values: Trusted Advisor, Innovative, Excellence, Guardianship, Dedication and Caring.

Essential Accountabilities

• Assist Clinical Review Pharmacist in making appropriate decisions by verifying member and provider eligibility and filing requests into the correct member folder according to set standards.
• Enter data and ensure complete accuracy on all statistics by logging prior authorization requests into pharmacy systems according to set standards.
• Complete the requests by entering override into the appropriate pharmacy system and updating all information in required documentation systems according to set standards. May also include transcribing Medical Director decision into systems.
• As volume dictates, timely and accurately complete various reports, reimbursement requests, IRO and review of vendor emails/reports as assigned by the Supervisor.
• Facilitate follow-up phone calls to members and providers for clinical approvals and denials according to set standards.
• Initiate outbound telephone calls to members/physicians regarding decisions within all regulatory time frame requirements.
• Answer and provide resolution to provider and internal callers regarding formulary/prior authorization questions for all lines of business. Log all calls into call documentation systems.
• Research and respond to escalated and complex inquiries regarding Pharmacy questions or concerns. Ensure that all callers obtain accurate and up-to-date information on policies and procedures and communicate a successful resolution to inquiries. Provide callbacks when necessary.
• Provide support for all required letters within the required timeframes.
• Fax prior authorization requests including requests for additional information and completed requests.
• Copy and mail completed requests and related documents.
• Prepare completed requests for scanning into documentation systems.
• Maintain proper storage of all files, in accordance with the corporate retention policy.

Immigration or work visa sponsorship will not be provided for this position

Hiring Compensation Range: $22.00 - $23.50 hourly

Compensation may vary based on factors including but not limited to skills, education, location and experience. 

In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Title: Technical Support Tier 2

locations

USA - Remote

time type

Full time

job requisition id

JOBREQ-28401

Job Description:

At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you.

If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place.

We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.

Job Description Summary:

Fusion Connect is seeking an experienced networking and voice skilled technician to join our Technical Support Tier 2 team. Our technical teams are highly skilled employees with best practice experience in a variety of advanced products and services who enjoy overcoming challenges and working as a team. You will be collaborating with other team members to provide best-in-class customer service, every day, without exception. Our daily operational expectations include answering inbound calls, resolving complex issues, managing both internal and external escalations, and quickly resolving day-to-day operational requests. This is a customer-facing role and regular interaction with our customers is a must to achieve the best possible outcome.

Job Description:

This position may require flexibility in scheduling and on-call responsibilities to ensure escalations are addressed quickly during core and after hours.

Duties/Responsibilities:

• Provide excellent customer service, every day, without exception, by accomplishing the following daily operational goals:
• Work collaboratively within a tier 2 customer operations team to support a variety of services and equipment including Hosted Voice, SIP, SD-WAN services, professional/IT services, copper POTs services, and voice/data over multiple connection types including internet, managed circuits, LTE, and MPLS.
• Provide problem identification, resolution, and after-action reports for continued cross training and incident response improvement
• Navigate multiple CRMs and/or ticketing systems to appropriately manage and gather data
• Troubleshoot complex network environments, products, and service issues, including 3rd party: Hardware, Circuits, and Legacy Copper POTS Lines - Examples: VPN, MPLS, BGP Peering, etc.
• Expected to log into a call queue and handle customer and vendor calls with a positive problem-solving attitude
• Strive for first call resolution, if first call resolution cannot be met, properly code trouble tickets for follow up and when necessary, escalation to Tier III Tech Support using Ticket classification Guidelines
• Properly document in OSS system call purpose and resolution
• Utilize online resources and internal knowledge base software such as “ProcedureFlow” to resolve customer troubles
• Manage relationships between vendors, internal resources, and customers via phone, ticketing system/portal, email, and/or chat
• Participate in continuing education and training for new products and services
• Must follow predefined guidelines, protocols, and procedures as directed
• Consult with Tier III, lead, supervisor, or manager as needed for problem resolutions
• Be available to work any shift in a 24x7 call center environment
• Level 2 on-call responsibilities at logged hourly time for work performed
• Flexibility to perform additional tasks or duties outside of normal daily activities
• This could include participating in a Tier 1 support role, service delivery capacity or professional services support environment

Required Skills/Abilities:

• Strong analytical thinking and problem-solving skills
• Strong teamwork and communication skills
• Ability to work under pressure, and to make calculated decisions
• Ability to manage multiple tasks/priorities and act quickly in a fast-paced environment
• Scheduling flexibility
• Thrive in a remote workspace from home, including internet and dedicated workspace, and accountability for productivity
• Trustworthy work ethic and ability to work independently
• Demonstrated documentation skills for clearly communicating methods and procedures to lower tier support teams

Preferred Education and Experience:

• Bachelor’s Degree (Technical focused degree) preferred
• Three (3) years of hands-on experience in telecom, tech support, networking, or hardware, such as switches, routers, hubs, phone systems (PBX/CBX)
• Examples of hardware types: Meraki, Fortinet, Cisco, Juniper, Barracuda, Velos, etc.
• Three (3) years of changing routers experience configurations
• Three (3) years of Data networking Protocols, such as OSPF, BGP, ACL, NAT, DHCP, and Subnetting
• Three (3) years of working knowledge of TCP/IP protocols, such as SMTP, DNS, HTTP, and the like
• Three (3) years of working knowledge of VoIP

Title: Field Sales Specialist, Milwaukee

Location:  Wisconsin

Job Description:

WHO WE ARE

We’re Talking Rain Beverage Company, we create better-for-you beverages featuring great flavors and colors from natural sources. We live life in full flavor and believe the world should too. We create connections with every sip of our iconic Sparkling Ice, Sparkling Ice Caffeine, Sparkling Ice Energy, Popwell and MIXT.

When it comes to success, we know we’re only as strong as our team. That's why we're an equal-opportunity employer. We value ersity and practice inclusivity, hiring great people who enhance our company.

Our Rain Makers are our most important asset. That’s why we invest in them with ⁠benefits and development opportunities that reflect just how much we value them. 

WHAT YOU'LL DO

Drive, not ride. With a mindset of service, our Sales team goes out and executes in the market. Flawlessly. Now that’s how you build relationships.

You’ll merchandise our consumers’ favorite flavors in the Milwaukee Proper (New Berlin, WI), making it easy and enjoyable for them to reach for their favorites. This is a great chance to get your foot in the door if you’re interested in a career in sales.

Reports to: Regional Sales Manager

Direct Reports: N/A

Location: Remote work from home in Milwaukee, WI

Annual Bonus Potential: 10% - Eligibility is based on the company hitting annual financial targets.

Business miles will be reimbursed at the IRS standard mileage rate.

• Stocking shelves, displays, and coolers, rotating and removing any out-of-date products.

• Build displays and endcaps, extending our reach beyond the shelf to increase consumer awareness.

• Organizing pallets and rotating products in storage rooms.

• Provide outstanding service to retailers, responding to requests and escalating issues as needed.

• Learn each retailer’s policies and practices, as well as their wants and needs for the beverage department.

• Establish a professional relationship with our Sales team, as well as our distributor and retailer partners.

• Keep safety in mind at all times, following proper safety practices especially when lifting, pushing, and pulling cases.

• Ensure food safety, quality, and SQF practices are followed promptly, notifying the immediate manager of any food safety and/or quality issues.

• Complete other responsibilities as assigned.

WHAT YOU BRING

• One (1) year of front-line service experience (i.e. retail, restaurants, movie theaters)

• Must have a valid driver’s license with an acceptable driving record.

• Reliable personal vehicle and auto insurance that meets the state minimum requirements.

• Ability to lift and carry 35 lbs. repetitively and push/pull up to 100 lbs. regularly.

This role is safety-sensitive. This means that as part of your core responsibilities, you will be regularly responsible for your own safety and/or the safety of others (e.g., driving on behalf of the company, or working in a warehouse/plant environment). 

Rain Makers are people who are accountable, curious, and inclusive.

We hold ourselves accountable and recognize room for growth while openly accepting feedback. We embrace change to deliver progressive results.

Rain Makers don’t wait for answers – we go find them. Curiosity is part of what makes us so successful. Sometimes we push back, productively challenging the status quo.

We promote inclusivity. Valuing communication and respect, ensuring everyone has a seat at the table. We are an approachable bunch, building and fostering relationships with people of all backgrounds.

WHAT WE OFFER

Nothing makes a great job even better than throwing in a few perks! All regular, full-time Rain Makers are equipped with everything they need to maintain their health and well-being. That means things like...

• Three Weeks of Vacation per calendar year. And that’s just to start! Spend some time with us, and you’ll accrue an additional week every few years, depending on your exempt status!

• FMLA qualifying Rain Makers receive six weeks of paid parental leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave.

• Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it’s intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours.

• Relocation: Relocation Available (when available)

• Onsite and Hybrid Rain Makers: Get paid to carpool! Drive to work with another Rain Maker every week at least 2X a week and receive mileage reimbursement.

• 401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals.

• Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours.
• • Rain Makers may also enjoy access to our on-site gym in Preston complete with a personal trainer 2 days per week.

• Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers!

• Vehicle Program –
• • Field Sales Specialist – Mileage is reimbursed at the IRS rate

  • Field Sales Managers and Market Managers – Company car or vehicle stipend included!

  • Regional Sales Managers and Sales Directors – We use the leader in vehicle reimbursement solutions, Motus. This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles.

Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions.

Want to get to know us better? Click to learn about us and our careers. You can also follow us on LinkedIn, Glassdoor, Instagram, and Facebook.

Title: Operational Data Analyst

Location

Anywhere in the United States

Employment Type

Full time

Location Type

Remote

Department

Clinical

Compensation

$85K – $115K • Offers Equity

Nabla is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

About Nabla

We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine.

Together with a community of clinician innovators, we’ve harnessed the best of machine learning science to develop Nabla: the leading AI assistant that’s restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on what matters most - patient care. Today, over 100,000+ clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day.

We’re at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows.

Backed by a recent $70M Series C, we’re hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere.

This is a great time to join us!

The Role

We are looking for an Operational Data Analyst to turn real-world customer deployments into scalable insight. In this role, you will analyze implementation patterns, product usage, and operational workflows to identify what drives adoption, retention, and expansion across our customer base. You will partner cross-functionally with our Customer Success, Product, and Sales teams to translate data into best-practice playbooks, measurable success benchmarks, and evidence-based collateral that strengthens both our roadmap and our market narrative.

Responsibilities

Operational Analytics

• Analyze customer implementation data, product usage patterns, and lifecycle metrics to identify new areas of impact and clinical value.

• Build and maintain dashboards that track Go Live performance, time-to-value benchmarks, and early indicators of customer engagement.

• Quantify the impact of configuration decisions, workflow design, and feature utilization on customer outcomes.

• Identify trends and recurring friction points across deployments, translating them into structured insights for Operations and Product teams.

Cross-Functional Collaboration

• Collaborate with Clinical Product to surface real-world deployment insights that inform roadmap prioritization and feature refinement.

• Work with Sales and Customer Success to develop evidence-based narratives around product value and operational impact.

• Work with the Marketing team to evaluate communication opportunities, shape messaging based on real-world product impact, and support the development of relevant content and thought leadership.

• Support leadership with structured analysis to guide strategic decisions around customer segments, workflows, and growth opportunities.

Qualifications

• 3+ years of experience with clinical operations and business operations data.

• Masters degree or higher in data science or related field (preferred).

• Demonstrated track record of turning ambiguous business questions into structured analyses and actionable recommendations.

• Excellent communication and writing skills, with the ability to collaborate effectively across teams.

• Strong project management skills, with proven ability to manage multiple priorities simultaneously.

Analytical & Technical Skills

• Strong SQL proficiency and experience working with large, structured datasets.

• Experience building dashboards and reporting frameworks (e.g., Looker, Mode, Tableau, Sigma, etc.).

• Ability to design metrics that connect operational inputs to business outcomes (e.g., time-to-value → retention → expansion).

Benefits

Just like we’re dedicated to supporting doctors’ well-being, ensuring yours is a top priority. We firmly believe that by prioritizing your well-being, we support you to excel in your work.

Here are the benefits you get when joining Nabla:

• Compensation and Equity: Competitive salary and stock options

• Comprehensive Health Plans: 100% inidual coverage for Medical, Dental, and Vision insurance

• Time Off: Unlimited paid time off and 11 national holidays

• Health Comes First: Unlimited sick leave

• Parental Leave: Paid leave for new parents

• Remote-friendly: $1,500 to purchase home office equipment

• Trust & accountability: Full ownership of your time and schedule