100% remote workatlantabillingsboisebozeman
Title: Sales Representative, Inbound Remote
Location:
- Boise, Idaho, United States
- Idaho Falls, Idaho, United States
- Montoursville, Pennsylvania, United States
- Meridian, Idaho, United States
- Nampa, Idaho, United States
- Bozeman, Montana, United States
- Cheyenne, Wyoming, United States
- Buford, Wyoming, United States
- Casper, Wyoming, United States
- Billings, Montana, United States
- Butte, Montana, United States
- Great Falls, Montana, United States
- Helena, Montana, United States
- Missoula, Montana, United States
- Caldwell, Idaho, United States
- Twin Falls, Idaho, United States
- Pocatello, Idaho, United States
- Atlanta, Georgia, United States
- Suwanee, Georgia, United States
Remote
Job Description:
Apply Today - Classes Start February 2026!
Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026.
Key Date:
- Unlicensed Class Begins: March 23, 2026
- Licensed Class Begins: April 6, 2026
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
Generous earning potential
Paid licensing and training opportunities
Comprehensive benefits
Flexible work arrangements
Strong work-life balance
And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Licensed Sales Representative, Inbound Remote position is available for candidates based in the states of Idaho, Montana, Wyoming and Georgia. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
100% remote workazscottsdale
Title: Senior Customer Success Manager
Location: Scottsdale, Arizona, United States
Remote
Job Description:
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out erse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact:
The Senior Customer Success Manager will work Axon's larger customers to build long-term, strategic partnerships. You will work closely with your clients to understand their workflows, organizational structures and overall requirements. As their main point of contact, your customers will lean on you to provide best practices and to help them achieve their operational goals through the use of Axon's products.
You will also work closely with multiple cross-functional teams by providing invaluable insight into customers' needs and challenges, helping influence and guide internal product road-maps and projects.
As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customers more efficient and more confident within their daily workflows.
What You'll Do
Location: Remote
Reports to: SR. Manager, Customer Success
Travel: 30%
- Engage with your customers through regular calls, business reviews and daily needs
- Monitor and manage adoption metrics to ensure customers are utilizing the full Axon platform
- Create success plans for your customers and document customer progress toward established goals and results
- Manage escalations closely, acting as the quarterback for all critical issues and ensuring multiple internal teams are aligned
- Communicating major milestones and updates to Sr. Leadership on a regular basis
- Work closely with Axon's marketing and training teams to conduct regular training webinars and calls
- Develop a deep understanding of Axon's product line and ensure proper implementation in every customer's environment
- Learn and share industry best practices in order to solve customer needs
What You Bring
- Bachelor's degree or equivalent work experience
- 3-5+ years' working in a customer-facing role and 2+ years working with Enterprise-level customers
- Strong project management skills with a proven system for tracking multiple customer requests, issues and strategic plans
- A proven track record of leading process improvements within large organizations
- Previous experience tracking product adoption and customer engagement through data-analysis tools
- Self-motivated, team-oriented, responsible, and focused on exceeding customer expectations
- Exceptional organizational, presentation, and communication skills, both verbal and written
- Demonstrated ability to deal with change and excel in high-stress situations
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building erse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values ersity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
100% remote workalexandriaallentownann arborbaltimore
Title: Sales Representative, Inbound Remote
Location:
- Philadelphia, Pennsylvania, United States
- Pittsburgh, Pennsylvania, United States
- Allentown, Pennsylvania, United States
- Erie, Pennsylvania, United States
- Fairfax, Virginia, United States
- Manassas, Virginia, United States
- Alexandria, Virginia, United States
- McLean, Virginia, United States
- Frederick, Maryland, United States
- Rockville, Maryland, United States
- Bethesda, Maryland, United States
- Dover, New Hampshire, United States
- Grand Rapids, Michigan, United States
- Manchester, New Hampshire, United States
- Columbus, Ohio, United States
- Cleveland, Ohio, United States
- Cincinnati, Ohio, United States
- Toledo, Ohio, United States
- Louisville, Kentucky, United States
- Lexington, Kentucky, United States
- Lansing, Michigan, United States
- Ann Arbor, Michigan, United States
- Detroit, Michigan, United States
- Baltimore, Maryland, United States
Remote
Job Description:
Apply Today - Classes Start March and April 2026
Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026.
Key Date:
- Unlicensed Class Begins: March 23, 2026
- Licensed Class Begins: April 6, 2026
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
Generous earning potential
Paid licensing and training opportunities
Comprehensive benefits
Flexible work arrangements
Strong work-life balance
And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
100% remote workamarilloarlingtonaustinbedford
Title: Sales Representative, Inbound Remote
Location:
- Plano, Texas, United States
- San Antonio, Texas, United States
- McKinney, Texas, United States
- Dallas, Texas, United States
- Frisco, Texas, United States
- Houston, Texas, United States
- Carrollton, Texas, United States
- McAllen, Texas, United States
- Brownsville, Texas, United States
- Bedford, Texas, United States
- Georgetown, Texas, United States
- Richardson, Texas, United States
- Arlington, Texas, United States
- Austin, Texas, United States
- Amarillo, Texas, United States
- Fort Worth, Texas, United States
Remote
Job Description:
Now Hiring: Future Remote Inside Sales Representatives!
Apply Today - Classes Start March 2026!
Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in March 2026.
Key Dates
- Licensed Class Begins: April 6, 2026
- Unlicensed Class Begins: March 23, 2026
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
Generous earning potential
Paid licensing and training opportunities
Comprehensive benefits
Flexible work arrangements
Strong work-life balance
And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
100% remote workazchandlerflagstaffflorence
Title: Sales Representative, Inbound Remote
Location:
- Chandler, Arizona, United States
- Tucson, Arizona, United States
- Mesa, Arizona, United States
- Peoria, Arizona, United States
- Scottsdale, Arizona, United States
- Flagstaff, Arizona, United States
- Prescott, Arizona, United States
- Tempe, Arizona, United States
- Yuma, Arizona, United States
- Kingman, Arizona, United States
- Florence, Arizona, United States
- Phoenix, Arizona, United States
Remote
Job Description:
Description
Apply Today - Classes Start March 2026!
Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in March 2026.
Key Date:
- Unlicensed Class Begins: March 23, 2026
- Licensed Class Begins: April 6, 2026
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
Generous earning potential
Paid licensing and training opportunities
Comprehensive benefits
Flexible work arrangements
Strong work-life balance
And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth + generous commission.
- Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.?
Job Details
As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a
minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
100% remote workamarilloarlingtonaustinbedford
Title: Sales Representative, Inbound Remote
Location:
- San Antonio, Texas, United States
- McKinney, Texas, United States
- Dallas, Texas, United States
- Plano, Texas, United States
- Frisco, Texas, United States
- Richardson, Texas, United States
- Arlington, Texas, United States
- Houston, Texas, United States
- Austin, Texas, United States
- Amarillo, Texas, United States
- Fort Worth, Texas, United States
- Carrollton, Texas, United States
- McAllen, Texas, United States
- Brownsville, Texas, United States
- Bedford, Texas, United States
- Georgetown, Texas, United States
Job Category - Sales - Inside/Call Center
Typical Starting Salary - $55,000-$75,000
Minimum Salary - $55,000.00
Maximum Salary - $75,000.00
Schedule - Full-Time
Flexible Time Off Annual Accrual - days - 15
Job Description:
Apply Today - Classes Start March 2026!
Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in March 2026.
Key Date:
- Unlicensed Class Begins: March 23, 2026
- Licensed Class Begins: April 6, 2026
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
- Generous earning potential
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
codenverhybrid remote work
Title: Foundation Assistant
Location: Denver, CO, United States
Full-time
Hybrid
Salary
$47,700.00 - $50,000.00 Annually
Job Description:
The Foundation for Colorado Community Colleges is hiring a Foundation Assistant to join their team. The Foundation is a 501(c)3 non-profit that makes scholarships available statewide, advances key programmatic initiatives, provides training and support for CCCS college foundations, and develops partnerships to implement state of the art programs.
This is a great opportunity for someone who is looking for meaningful work, with a focus on supporting philanthropic efforts that expand opportunity and support learner success, including regular interaction with student scholarship recipients. You'll be able to see the true impact of your work every day! We are looking for someone who will be a great representative of the Foundation, exhibiting compassion, creativity, and flexibility. This role is housed at the Colorado Community College System (CCCS), which provides generous leave, excellent benefits, and flexible work schedules, including hybrid-remote work within the state of Colorado.
Note: While listed as a hybrid work environment, this position will be expected to work at least three days in the office.
Duties Include:
You will provide support for Foundation team members by supporting Foundation events, maintaining fiscal documentation, developing correspondence, preparing gift receipts, maintaining website updates, and supporting the scholarship award process. You will also perform other administrative tasks, including scheduling meetings, proofreading, document preparation, and database entry. This position regularly interacts with senior leadership, including the CCCS Chancellor, college presidents, the Foundation board, and other VIPs, requiring professionalism and discretion.
- Administrative support to include scheduling appointments and travel, preparing donor packets, ordering office supplies, managing mailing lists, and preparing expense reports.
- Supports scholarship application and review processes, including answering student questions, data entry into a database, marketing and outreach, working with volunteer readers, tabulating scores, compiling packets, volunteer training, etc.
- Serves as the lead contact for all student scholarship inquiries and acts as the relationship manager with scholarship recipients.
- Coordinates logistics for Foundation special events, donor events, and meetings, including administrative tasks such as developing invitation lists and managing RSVPs, ordering supplies, and coordinating invitations.
- Performs data entry in the donor database, including maintaining donor gifts and records and entering contact reports or entering proposals. Runs basic reports.
- Supports the Foundation team in developing and preparing fundraising and donor relations materials including, donor stewardship reports, proposals, and meeting briefings.
- Associate's degree. An equivalent amount of professional experience can substitute for the degree.
- Two years performing office administrative tasks and coordinating business processes for an organization.
Attributes that will contribute to success in this position:
- Proficiency in utilizing Microsoft Office Suite.
- Excellent customer service and interpersonal skills.
- Attention to detail and exceptional organization skills.
- Excellent communication skills, both spoken and written.
- Creative, proactive, and solution oriented.
- Poise and ability to stay calm under pressure.
- Ability to maintain confidentiality and use discretion.
- Knowledge of non-profit organizational operations.
Work Location/Travel Expectations:
- The office location for this position is 9101 E Lowry Blvd, Denver, CO 80230.
- While alternative work arrangements may be available, this position is expected to be in the office at least three days a week.
- Occasional travel to donor sites, event locations, conferences, or to CCCS colleges may be needed.
The Colorado Community College System is the state's largest provider of higher education and workforce training, consisting of 13 colleges and over 35 locations across the state, educating approximately 130,000 students annually. In addition, we train more than 4,000 Coloradans each year through customized employer training programs. Our mission is to provide accessible, responsive learning environments where students can achieve their educational, professional and personal goals in an atmosphere that embraces academic excellence, ersity and innovation. We are an organization that encourages iniduals to bring their whole selves to work.
CCCS believes when all human qualities are regarded with dignity and respect and when everyone has access to the inidualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.
Note: per the Colorado Job Application Fairness Act, an applicant may redact information from their resume, cover letter, and/or transcripts that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. If your position requires us to review an official transcript, without redacting, we will request one as part of our conditional offer process. In order to evaluate work experience against established requirements for positions, we are still requesting dates of service (month and year) for positions in the applicant's work history.
100% remote workalbanybuffaloeast syracusenorth syracuse
Title: Sales Representative, Inbound Remote
Location: Rochester, New York, United States • Buffalo, New York, United States • East Syracuse, New York, United States • North Syracuse, New York, United States • Albany, New York, United States
Job Category - Sales - Inside/Call Center
Typical Starting Salary - $55,000-$75,000
Minimum Salary - $55,000.00
Maximum Salary - $75,000.00
Schedule - Full-Time
Flexible Time Off Annual Accrual - days - 15
Job Description:
Description
Apply Today - Classes Start February 2026!
Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026.
Key Date:
- Unlicensed Class Begins: March 23, 2026
- Licensed Class Begins: April 6, 2026
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
Generous earning potential
Paid licensing and training opportunities
Comprehensive benefits
Flexible work arrangements
Strong work-life balance
And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of New York. Applicants must reside within the specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
100% remote workflfort lauderdalefort myersgainesville
Title: Sales Representative, Inbound Remote
Location:
Lake Mary, Florida, United States
Jacksonville, Florida, United StatesTallahassee, Florida, United StatesGainesville, Florida, United StatesSt. Augustine, Florida, United StatesPensacola, Florida, United StatesFort Lauderdale, Florida, United StatesMiami, Florida, United StatesOrlando, Florida, United StatesSt. Petersburg, Florida, United StatesFort Myers, Florida, United StatesTampa, Florida, United StatesJob Description:
Apply Today - Classes Start March 2026!
Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in March 2026.
Key Date:
- Unlicensed Class Begins: March 23, 2026
- Licensed Class Begins: April 6, 2026
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
Generous earning potential
Paid licensing and training opportunities
Comprehensive benefits
Flexible work arrangements
Strong work-life balance
And more!
Why Liberty Mutual?
Pay Details:
- Starting base salary is $45K with opportunity for growth.
- Average earnings range from $55K-$75K through a combination of base salary and generous commission.
- Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their inidual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
- Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
- Comprehensive medical benefits from Day 1.
- No cold calls, all incoming warm leads.
- Opportunities for rewards and recognition.
- Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
- All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
- 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every inidual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
chicagohybrid remote workil
Appeals Referral Specialist (Chicago, IL)
Location: IL-CHICAGO, 8600 W BRYN MAWR AVE, 10th & 11th FL
Hybrid
Full time
Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of 8600 W Bryn Mawr Ave Chicago, IL 60631 our Elevance Health PulsePoint location.
Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
Job Description:
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
- Shift hours: Monday - Friday 11:30am - 8:00pm CST
The Appeals Referral Specialist is responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals.
How you will make an impact:
- Initiates and manages clinical referrals for pre-authorization.
- Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources.
- Reviews referrals for completeness and follows up for additional information if necessary.
- Assigns escalated referrals to staff as appropriate.
- Verifies insurance coverage and completes pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) following established process and procedures.
- Responds to inbound calls initiating exam requests following established processes, meets quality and production standards.
- Contacts physician offices as needed to obtain demographic information or related data.
- Enters referrals, documents communications and actions in system.
- Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
- Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment.
- Strong verbal and written communication skills, both with virtual and in-person interactions.
- Attentive to details, critical thinker, and a problem-solver.
- Demonstrates empathy and persistence to resolve caller issues completely.
- Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
- Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
- Performs other duties as assigned.
Minimum Requirements
- HS diploma or GED
- Minimum of 1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences
Knowledge of medical terminology preferred.
High-volume, interactive customer service or call center environment experience preferred.
Working in a hospital, physician's office, or medical clinic environment preferred.
Insurance pre-authorizations experience preferred.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $18.54/hr to $27.81/hr.
Locations: Illinois
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
- The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
CUS > Care Support
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
100% remote workus national
Title: Principal, Value & Strategy
Location: United States Remote
Job Description:
We're looking for a
Principal, Value & Strategy
This role is Remote, United States
Principal, Strategy and/or Value Services, Thought Leadership & Advisory Services (TLAS)
The Principal is a strategic business partner within Cornerstone's Thought Leadership & Advisory Services organization who works collaboratively with Sales, Sales Effectiveness, Customer Success, Product, and Marketing organizations as well as directly with prospective clients and existing customers.
- Work on key Prospects and Customers to identify the full opportunity to deliver impact to their business, elevate the discussion, and collaborate with sales on strategy to win the business.
- Quickly synthesize key business strategies with deep HCM domain expertise to create clear connectivity and alignment.
- Ability to both qualitatively and quantitatively develop a full business / talent strategy and/or value engagement deliverables that illustrates impact against key business impact measures and business strategies.
Ability to develop custom quantitative analysis, including but not limited to ROI, TCO, and Benchmarking, and adjusting and/or developing based on inidual client & prospect strategies and needs.
- Additionally, the Principal will participate in the entire Value Engagement lifecycle, including executive pre-discovery and pitch work with Sales, to formal on-site Discovery with the client, and finally to validation of the recommendation themes framed and final client executive delivery.
In this role you will…
- Provide professional Advisory Services support to the sales teams and customer success organizations including services positioning, services offerings and methodologies.
- Demonstrates a storytelling ability to not only understand a client's business & talent strategies, but also successfully position Cornerstone's value proposition and services to align and support the business plan.
- Assess opportunity for quantitative impact, understanding that in some cases, there may be none, and be comfortable and proficient at helping sales see the opportunity or the lack thereof.
- Adept at adjusting and/or developing calculation methodologies based on prescriptive assessment of a client or prospects business impact targets. This includes developing custom calculations, and being proficient at in-depth value & financial modeling, including ROI, TCO, and Benchmarking.
- Proficient at succinctly connecting value and business impact to a story that aligns with a client's business, and articulating impact beyond typically bucketed hard & soft costs.
- Analyze trends, make recommendations and participate in both tactical and strategic plans on deals.
- Communicate competitive intelligence from the field.
- Always remain a committed and unselfish team player.
- Build rapport with HR executives, HCM business leaders and position business strategy and value of talent service offerings.
- Collaborate within the TLAS team on webinars, conferences and client presentations, in addition to writing blogs and articles.
- Construct and deliver service proposals for integration, implementation, and talent strategy service offerings.
- Work collaboratively with your peers within Thought Leadership & Advisory Services to tailor the collective approach to increase opportunity for success.
- Multi-task numerous strategy and value engagements and manage priorities and workload while maintaining positive, professional demeanor.
- Continuously learn and adapt new solutions and ideas and improve customer experience and success.
- Energetic, and motivated, self-starter solution driven and trusted team player.
- Think outside the box - bring new ideas forward in a positive, proactive way.
You've got what it takes if you've got…
- B.A. / B.S. required, Advanced degree (MS, MA, PhD, MBA) preferred
- The ability to translate the value of the Cornerstone OnDemand platform into clear business results for prospects and customers.
- The ability to assist/lead in strategy sessions and engagements for Cornerstone clients.
- Consultative experience with engagements creating and driving strategy at the executive level.
- Domain experience in HCM and OD background (minimum 7 years).
- Deep understanding Cloud Computing and Software-as-a-Service delivery models (minimum 7 years).
- Domain experience with large scale HCM software deployments (either as an internal program owner or as an external consultant).
- Quantitative expertise in value / financial modeling, with a demonstrated ability to connect quantitative business impact to a succinct storyboard that aligns to a client's business (minimum 5 years).
- Understanding of sales strategy and deal process highly preferred.
- Excellent client presentation and communications skills and ability to adjust message by audience (Executive, IT, Line of Business).
- Professional image and ability to present to corporate executives.
- Proven ability to organize, prioritize, work effectively and independently to meet deadlines while calmly dealing with competing time projects.
- Excellent writing, presentation development & delivery, and communication & analytical skills are imperative.
- Grasp and communicate abstract concepts and ideas and clearly articulate written and oral solutions.
- Outstanding service-orientation and strong interpersonal skills that create positive relationships with colleagues and client.
- Ability to travel approximately up to 25-40% of the time.
Our Culture:
Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now - is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone - anywhere - to learn, grow and advance. To be better tomorrow than they are today.
Who We Are:
Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the erse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.
Total Rewards:
At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower iniduals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone's comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work - tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 143100 - 229000 USD.
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Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected] or +1 855 454 8433.
100% remote workgermany
Title: Solutions Architect, DACH
Location: Remote, Germany
Job Description:
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
- Your opportunity in the Solutions Architect team is to become a trusted advisor to GitLab prospects and clients and show how the GitLab solutions address client business requirements. You are responsible for driving and managing the technology and value evaluation and validation stages of the sales process. As a product advocate for GitLab’s Enterprise Edition, you will focus on the technical solution while also understanding the business outcomes the customer wants to achieve.
What You’ll Do
You help drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, you also support and enable the successful adoption of the GitLab platform by our top enterprise customers. You work collaboratively with Sales, Customer Success, Engineering, Product Management, and Marketing organizations to realize customer value. Key milestones include:
- In the first 30 days, successful completion of the Solutions Architect Onboarding plan.
- Within two months, collaborate closely with your peers to gain comprehensive knowledge of the GitLab platform, DevOps practices, and associated technologies and learn through shadowing our value selling approach.
- Within three months you start to engage with customers, both onsite and remote, in a technical consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance.
- In partnership with the sales team, you formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab.
- With comprehensive knowledge of the GitLab platform and associated technologies, you educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.
- You guide technical evaluations via POC/POV ownership, RFP/audit support, and workshop design.
- You build relationships with people within customer environments to enable them to be GitLab advocates.
- Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing.
- Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading, and seeking mentorship from others.
- Maintain specialty competency in one or more technologies related to GitLab's market focus through activities such as training, certification, and creation of working examples for reuse internally and by customers and partners.
What You’ll Bring
- Experience with technical pre-sales or as a professional in the field of information technology
- Experience with modern software development or operations and their associated technologies
- Experience with cloud computing and related technologies and practices
- Understanding of the end-to-end software development lifecycle
- Understanding of continuous integration and continuous deployment
- Ability to use GitLab
- Ability to travel if needed and comply with the company’s travel policy
How GitLab will support you
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics.
100% remote workbulgariasgsofia
HR Support Representative
Location: Sofia, Sofia City Province, Bulgaria, Bulgaria
Employees can work remotely
Full-time
Company Description
Sutherland has been a global leader in Customer Experience Management (CXM) for over 37 years, delivering cutting-edge automation and innovative solutions to enhance customer service worldwide.
With operations in 60 global locations—and a strong presence in Bulgaria since 2008—our team of over 2,000 professionals supports clients in 17 languages, working from our offices in Sofia, Varna, Burgas, or remotely.Job Description
As a Bilingual HR Support Representative, you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment, ensuring a positive experience for employees at every stage.
- You will work remotely in standard 8-hour day shifts, supporting HR operations across multiple sub-teams.
Key Responsibilities
Handle HR-related queries via email and internal systems (no direct client-facing communication)Support and guide employees through onboarding, documentation, and HR proceduresUse internal ticketing systems to manage, track, and resolve employee requestsValidate and process documentation related to:- Global Work Authorization – work permits, passports, background checks, and criminal record validation
- New Joiner Support – onboarding, documentation processing
- Data Management – updating employee records and personal information
- Exit Processes – offboarding and termination support
- Disability Services and Payroll inquiries
- Maintain strict confidentiality and high standards of professionalism
- Meet performance metrics and contribute to overall team success
Qualifications
- Fluency in Polish (minimum B2 level)
- Fluency in English (minimum B2 level)
- Strong attention to detail and high accuracy
- Excellent written communication and organizational skills
- Problem-solving mindset with ability to prioritize
- Comfortable working independently in a virtual environment
- Experience in administrative support or HR-related roles is a plus, but not mandatory
Additional Information
What We Offer
- Fully remote / work-from-home opportunity (standard working hours, full equipment provided)
- Fully back-office position with no voice support
- Long-term, full-time employment contract
- 21 days of paid vacation per year
Comprehensive benefits package including:
- Health and life insurance
- Food vouchers
- Multisport card
- Professional development through in-house training and certifications
- Recognition and rewards programs
- Employee Assistance Program with 24/7 psychological support
- Digital onboarding process with eSignature tools
- Exclusive employee discounts, gifts for life events, team-building
Annuity Operations Care Specialist
Hybrid - In office 3 days per week
Bethlehem
Pittsfield
Full time
Guardian’s Annuity In-Force Operations CARE team is seeking a highly motivated inidual who is pursuing an opportunity to develop and grow their experience as an Annuity Operations Specialist. We are looking for an avid learner who possesses strong analytical and communication skills to support our annuity growth. This role is responsible for delivering accurate, timely, and compliant processing to support end-to-end in-force annuity transactions. As well as providing a high-touch service experience to our customers.
As an Operations Specialist, you are empowered to take full ownership of each request from intake through resolution. You ensure stakeholders are informed at every stage, resolve complex issues independently, and escalate when appropriate to meet service and regulatory expectations.
This role embraces the CARE mindset — Communicate, Advocate, Respond, and Empower — demonstrating authentic care for contract holders, field partners, and internal teams while driving operational excellence.
You are
- Motivated to positively impact customer and partner experiences through accurate in-force transaction processing
- Action-oriented with the ability to assess priorities and manage competing deadlines
- Detail-oriented and procedure-driven with a strong commitment to quality and compliance
- Comfortable communicating complex information clearly via email and phone
- Accountable for outcomes and follow-through
- Willing to challenge existing processes and contribute ideas for improvement
- A collaborative team member open to feedback
- Flexible to contribute overtime equitably when needed
You will
- Process and prioritize a wide range of in-force annuity transactions
- Provide high-level service to contract holders and internal partners
- Own complex or escalated in-force cases from intake to resolution
- Perform root-cause analysis on issues and recommend improvements
- Meet or exceed quality, accuracy, and timeliness metrics
- Partner with Product, Compliance, Finance, Treasury, and Contact Center teams
- Develop subject-matter expertise in annuity products, systems, and procedures
- Participate in cross-functional projects and initiatives
You have
- College degree preferred or equivalent industry experience
- 2+ years of insurance, annuity, or retirement operations experience
- Working knowledge of annuity products preferred
- Strong organizational skills and attention to detail
- Ability to exercise discretion and independent judgment
- Proficiency in Microsoft Outlook, Word, and Excel preferred
- A positive, service-oriented mindset and commitment to continuous learning
LOCATION
This is a hybrid role, requiring three days per week onsite in either Bethlehem, PA or Pittsfield, MA office. Team members must be able to come to campus as needed. Onsite requirements are subject to change based on business needs.
TRAVEL
No travel is required for this position.
Salary Range:
$42,830.00 - $64,250.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
hybrid remote workmiportage
Customer Support Representative - 1st Shift (Hybrid)
locations
Portage, Michigan
time type
Full time
job requisition id
R559599
Work Flexibility: Hybrid
Schedule:
- 1st Shift: Mon – Fri, 10:30am - 7pm
- Hybrid: In office 3x/week, Mon - Weds
- Overtime based on business need
What you will do
Work as a liaison between customers and internal departments within the organization to ensure customer satisfaction. Responsibilities include but are not limited to responding to customer inquiries for information and pricing, data entry, and requests for technical support.
- Assist customers by determining order status and working to resolve product related problems and questions
- Inform customers of standard procedures when placing an order and follow up (verbally or in writing) to ensure customer satisfaction
- Follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted electronically or by fax with 48-hours of receipt for capital orders and 24-hours for service orders
- Answer all incoming customer calls from customers/sales reps and service techs and serve as a back-up for placing service part orders.
- Customer satisfaction: Perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service. Live The Stryker Brand, to earn customer loyalty by developing true friendships with our customers, providing best-in-class products, services, and quality
- Interact with multiple departments, such as service parts, field service, materials, production, logistics, sales, finance, and management
- Build relationships and foster teamwork with fellow team members, leadership, and iniduals within other departments
What you need
Required
- High school diploma or equivalent
- Two (2) years relevant work experience
Preferred
- ERP (JDE/ SAP/ Sales Force/ Genesys) experience
- Experience in call center, or customer-facing environment
Travel Percentage: 10%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
100% remote workcodenver
Account Manager, North America
Denver, CO
Full-Time
Remote
Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.
Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.
Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.
How you'll make an impact:
As an Account Manager, you’ll focus on driving growth revenue for our current customers.
Cin7 is seeking dynamic SaaS account management talent, energized to help our customer’s businesses thrive through our robust connected inventory platforms. We are looking to hire experienced, customer-focused, Account Managers who are driven to challenge themselves, service customers, solve problems, and consistently crush quota in a fast-paced, collaborative, high-culture environment.
A day in the life:
- Educate our prospects and customers on the value of our products and how we can help scale their business
- Meet quotas for customer upsell and cross-sell by closing opportunities
- Manage renewals proactively for our ARR contract customers
- Proactively build and maintain a healthy pipeline through prospecting and responding to marketing-generated leads
- Manage customer contract changes between products, payment terms, etc.
- Provide detailed and accurate forecasting and maintain CRM/data hygiene
- Contribute to a culture of winning with Inidual and team goal achievement
- Active listening, opportunity discovery, professional proposal creation, and presentation
- Conduct a needs analysis/buying influences and determine the customer’s pain points to understand how our solution will solve those needs
- Manage customer expectations to create long term Cin7 fans and a high level of customer satisfaction
- As part of our growing team, you will play an integral role in building, defining, and improving sales processes, strategies, tactics, and more
- Works towards a shared vision, understanding inidual and team goals, and contributions connecting to wider organizational purpose
- Pivots between multiple cadences, challenges, and leads workflows seamlessly
What you'll bring with you:
- 2+ years of Customer Success and/or Account Management experience in a high-velocity SaaS sales environment
- Ability to establish and sustain relationships with prospects, partners, and existing clients
- Empathetic, customer-focused, driven, challenge seeking, self-directed learner
- Consultative sales approach, using value-based selling, including strong negotiation skills and excellent follow-through
- Resolute in leveraging internal knowledge centers, independent development, internal support members and sales peers as part of the information base
- Actively drives group synergy in pursuing collective goals
- A solid history of quota achievement
- Outstanding written and verbal communication skills
- Ability to work independently with professional detail in a fast-paced environment
- Bachelor’s degree
In return, we offer:
- Competitive benefits, including medical, dental, and vision plans, and a 401K company match program.
- A flexible PTO policy, allowing you the time you need to recharge.
- A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
- A erse team, where everyone helps each other, and inclusion is a core value
- Frequent company-sponsored events so you can get to know your co-workers.
$80,000 - $90,000 a year
80-90k base salary + 44% annual commission potential
Title: Call Center Customer Service Professional (Monday-Friday, No Weekends) Remote
Location: Arkansas, 72223, United States
Department: Customer Service
Job Description:
Please note: You must complete the pre-employment assessment after submission of the online application for your resume to be considered. The assessment must be completed on a computer, not a phone or tablet.
Customer Care Overview:
We are currently searching for career minded, customer service professionals, ideally with experience in Insurance and Benefits, to join our dynamic team at USAble Life! This is not your typical call center. We are taking calls from customers who may be going through a challenging time and we need to be at our best, including you! The ideal candidates will have experience working in a high volume call center solving complex customer concerns with grace and empathy. Our Customer Care Representatives understand the importance of excellence in service, responding efficiently and appropriately to customer concerns, and maintaining high customer satisfaction. Being able to deliver on our promise of making a meaningful difference in our customers lives demands excellence in word and action and our Customer Care Team delivers that everyday!
If you are not someone who demonstrates career stability, this may not be the right fit. We value our employees and customers. We need people who show up daily and deliver on our promise. There is no exception to this because our business demands it. If you enjoy making a meaningful difference in the lives of others, are an adept problem solver with outstanding people & communication skills, and want a chance to provide peace of mind when our customers need it most, this role may be the perfect fit for you.
Hours: Candidates must be able to work varying shifts of 8:00 a.m. to 4:30 p.m. CST or 8:30 a.m. to 5:00 p.m. CST
Joint Commitment: If you bring consistency, accountability, reliability, and professionalism to your work, we’d love to have you on our team. In return, you’ll join a culture that truly values and recognizes these strengths and rewards you with opportunities to learn, grow, and advance.
What We Offer You:
- A culture that values employees and celebrates, empowers, and inspires a erse workforce
- Compensation is 40k to 45k dependent upon experience.
- Outstanding and affordable benefits package including Medical, Dental, Vision, and company HSA contribution in 31 days or less
- Great hours: Monday – Friday, No Weekends or Holidays
- 401(k) with up to a 6% match that is fully vested from day one
- PTO provided on date of start plus 11 paid holidays
- Yearly performance bonus potential of $2,700
- Remote opportunity with company-provided equipment
- Paid 6 week training
- Team-oriented, collaborative group of peers
- Career advancement opportunities
- Tuition Reimbursement
- Wellness Program
- Employee Resource Groups
- This is a remote position.
What We Do:
- Committed to delivering the best insurance products for our customers
- Invested in the success of our team members
- Engaged as a erse group of iniduals working together to go the extra mile
- Recognized as multi-year Best Places to Work in Arkansas, Florida, and Hawaii
What You'll Do:
- Demonstrate in both word and action a high quality of care, service, and accountability
- Answer a high volume of calls related to complex and sensitive insurance benefits and claims issues
- Communicate professionally and empathetically to make it easy for members and employers to understand and access their Life, Disability and Essential Care and Recovery insurance
- Exhibit our commitment to providing peace of mind
- Ensure we remain the preferred choice for employers, insurance agents, benefits administrators , and brokers in our distribution network
Essential Duties:
Demonstrates proficiency in our products and services
Provide exceptional service by listening, understanding, and demonstrating empathy for the caller's needs and situation
Review and proficiently explain coverage provisions, claims statuses, and claims decisions
Navigate multiple computer systems as sources of customer information to answer inquiries, troubleshoot claims, and investigate payment discrepancies
Demonstrate proficiency in our products and services
Respond to questions from members, employers, and brokers regarding claims, policies, and billing requests
Address customer inquiries via phone and email
Maintains well written notes on all service interactions in a Customer Management Systems (Salesforce) so that the customer and team members can quickly and accurately understand and follow up if necessary
Manages all self-reporting related to productivity as required
Required Knowledge, Skills, and Abilities:
Outstanding communication skills with the ability to express verbal and written information clearly and professionally
Ability to maintain reliable highâspeed internet service with sufficient bandwidth to perform all job duties, including participating in video calls
Ability to maintain a dedicated, distractionâfree workspace and ensure the secure, compliant use of confidential information and company equipment
Ability to maintain punctual and regular attendance is a minimum expectation
Experience working in a high volume call center environment is required
Ability to listen to the customer's question, probe for appropriate information, and understand the underlying need
Strong critical thinking and complex problem-solving skills
Demonstrate strong troubleshooting skills and ability to work in and navigate through multiple administrative systems to locate information, investigate, and resolve service requests
Ability to be self-sufficient, manage time in a scheduled work environment and work well with other team members
Knowledge of MS Office including Word, Excel, and Outlook
Understand the sensitivity of customer data and demonstrate the ability to protect both customer and business information
Ability to maintain perfect attendance during the 6 week training period
Experience working in Life, Health, or Supplemental Insurance is preferred
Bilingual in English and Spanish is a plus
Required Education and Experience:
- High school diploma or GED
- 3 years working in a professional, customer facing role either on the phone or in person
- Demonstrated career stability
Preferred Education and Experience
- Associates Degree in Communications, Marketing, Business Administration, Insurance or related field
- 2 years of insurance experience
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
**USAble Life is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.**USAL2
100% remote workus national
Customer Service Coordinator
Remote
Customer Service
Full time
Description
Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.
The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential clerical and administrative support. This position demands a high level of organizational skill, attention to detail, and the ability to handle multiple tasks efficiently.
The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the inidual has demonstrated competency through performance.
Assist the Customer Service Leadership team and staff with various administrative and clerical duties to ensure efficient workflows.
Responsible for electronically filing documents on customer and patient accounts to maintain timely, accurate records.
Responsible for monitoring and distributing incoming department cases, faxes, voicemails, and emails to ensure the department meets Service Level Agreements for all internal and external customer inquiries.
Access, enter, and update customer account information in Laboratory Information System, CRM, and other software platforms, and effectively complete all required case management, including written communication with both internal and external customers.
Expertly process UPS and FedEx pick-up requests, customer supply orders, report redactions, and fax verifications
Facilitate the company’s monthly Order Entry Verification process per the given Standard Operating Procedure.
Ensure adherence to all HIPAA, Confidentiality, and Compliance policies, procedures, and standards.
Other duties and special projects as assigned or required by Customer Service Leadership.
Maintain regular and reliable attendance
Ability to ensure HIPAA, Confidentiality, and Compliance policies, procedures, and standards are always adhered to.
Ability to ensure administrative, physical, and technical cybersecurity controls are always adhered to.
Requirements
- High School Diploma, minimum requirement
- 1+ years general administrative/clerical experience
- Basic knowledge in MS Office (Word, Excel, PowerPoint, Outlook)
- Knowledge of Salesforce.com preferred
- Excellent communication skills (verbal and written)
- Strong organizational skills and attention to detail
- Team player with a can-do attitude
- Ability to work under tight schedules
- Ability to multitask and take direction well
- Self-starter and ability to be _flex_ible
Benefits
- Medical, Dental, Vision, Disability Insurance
- 401 (k) with Company Match
- Paid Time off and Holidays
- Tuition Assistance
- Behavioral and Health Care Resources
Potential Hiring Range:
- Pay Range: $16-$18 per hour
- Salary offered is dependent on qualifications, experience, and geographical location.
enghybrid remote worklondonunited kingdom
Title: Customer Operations Executive
Location: London England GB
Type: Full-time
Workplace: Hybrid remote
Job Description:
Join the Revolution in Car Finance 🚗💥
At Carmoola, we’re changing the way people get on the road – making it faster, fairer, and entirely built around the customer. We’ve started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control.
Since launch, we’ve raised over £240m from top‑tier investors (including QED), helped over 16,000 customers get behind the wheel - and we’re scaling fast.
To take things to the next level, we’re looking for a sharp, passionate, and customer‑obsessed Customer Operations Executive to deliver best‑in‑class support, delight our customers, and help build a world‑class operations engine at Carmoola.
Your Mission
You’ll be the voice of Carmoola to our customers, responding to enquiries via phone, chat, and email, and making sure every interaction delivers a ‘WOW’ experience. From onboarding new customers to supporting them with any questions or issues and managing collections, you’ll play a vital role in making car finance feel approachable, human, and seamless.
This is a high‑impact role for someone who loves helping people, thrives in a fast‑paced environment, and is looking to build their career in a dynamic, growing fintech company.
What You’ll Be Doing
Delivering WOW service – Responding to customer queries via phone, chat and email, making every interaction warm, friendly and helpful.
Championing customer satisfaction – Helping onboard new customers and resolving any questions or issues that arise, making sure every customer feels heard and valued.
Collaborating across teams – Working closely with Product to continually improve the customer experience, providing valuable feedback and ideas.
Managing loan lifecycle – Helping customers throughout their journey, from onboarding and payments to managing collections, making sure every step is seamless and customer‑centric.
Looking for ways to go ‘above and beyond’ – Always looking for ways to make the experience better and delight customers.
Contributing to a growing company – Helping to build and scale operational best practices as Carmoola grows.
Requirements
What You’ll Bring
- 2+ years of experience in customer service, ideally in a consumer‑friendly environment.
- Fantastic communication skills – warm, approachable and confident across phone, email and chat.
- Strong interpersonal and empathy skills – high EQ, patient and genuinely passionate about making people feel valued.
- Experience working in a mobile app or digital environment (Zendesk experience is a bonus).
- Experience in a fast‑paced or startup environment – a growth mindset and positive ‘can‑do’ attitude.
- Experience in lending or consumer credit is a big plus.
- Highly autonomous and motivated – you take initiative, solve problems quickly and adapt as things evolve.
Please note, this is a shift-based role. You will work a 40-hour week, and our opening hours are 8 am to 9 pm, 7 days a week. You'll usually work 2 weekends a month, but some months it could be 3 weekends.
Benefits
Why Join Carmoola?
Competitive salary range of £30K - £35K based on experience
Hybrid working – 3 days a week in our London office, in the heart of beautiful Primrose Hill.
A high‑impact role with room to grow – You’ll own a core area of our customer experience and have the opportunity to shape and expand your role over time.
A culture of trust, kindness, and ownership – We move fast, support each other, and enjoy the ride.
If this sounds like your kind of challenge, let’s talk.
100% remote workakazcaco
Title: Benefits Specialist
Location: United States Remote
Customer Service & Transaction Processing
Req ID19862
Job Type: Full-time regular
Job Description:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.
Benefits Specialist
Remote
Pay rate: $17 an hour, which may be below your state's minimum wage. Please take this into consideration when applying.
Schedule: Monday - Friday 9am-5:30pm or 9:30am-6pm EST
Do you thrive in delivering exceptional, high-touch customer experiences while solving complex issues with precision and care? Are you detail-oriented, professional, and motivated to make a meaningful impact? If so, Conduent invites you to apply to the Benefits Specialist role.
As a Benefits Specialist, you'll be part of a supportive, high-performing culture that values excellence, accountability, and inidual contributions. In this role, you'll provide elevated service to our members and make a real impact on their benefits experience.
About the Role:
Handle inbound calls with a strong focus on accuracy, empathy, and first-call resolution
Navigate and effectively utilize multiple systems and tools to research, resolve, and document complex benefit inquiries
Provide professional written communication, including follow-up and resolution emails
Process member requests efficiently while adhering to compliance, quality, and service standards
Deliver a consistent, high-quality customer experience aligned with business expectations
Requirements:
Strong verbal and written communication skills
Ability to navigate and work across multiple systems and tools simultaneously
Attention to detail
Problem solving and critical thinking skills
Must be able to successfully complete a background check
Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
Must have the ability to connect with an ethernet cable to a modem/router
We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA.
Metro Areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ.
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17 an hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
enghybrid remote worklondonunited kingdom
Technical Support Manager
Type: Full-time
Workplace: Hybrid remote
Job Description:
Location: London, E15 2HU
Reporting to: CEOLine management: 2 Technical Support EngineerAbout Recycleye
Recycleye uses AI-powered robotics to improve recycling performance and help build a circular economy. Our systems run on live industrial sites, where operational reliability, clear processes, and strong customer relationships are essential.
The Role
This role owns the operational performance of deployed Recycleye systems and the technical support function. You will ensure customers’ sites run reliably day-to-day, issues are resolved quickly, and support activities are well-planned, tracked, and continuously improved.
The role is highly hands-on and customer-facing, with responsibility for supporting operations, incident management, site coordination, and process ownership, alongside line management of a small support team.
Key Responsibilities
Operational System Oversight
Own daily operational health checks across customer sites using video, dashboards, and reports.
Proactively identify risks, degradation, and recurring faults before they impact performance.
Coordinate corrective actions with customers and on-site engineers.
Incident & Issue Management
Lead resolution of live operational issues, from short interventions to complex, multi-day investigations.
Track recurring issues and drive permanent fixes in collaboration with engineering and suppliers.
Ensure root causes and corrective actions are clearly documented and followed through.
Support Operations & Planning
Own Jira ticket lifecycle: prioritisation, tracking, closure, and reporting.
Plan and coordinate site visits, including preparation, remote support, and post-visit follow-up.
Plan and execute rolling software and hardware updates across customer sites.
Team Leadership
Line manage and develop 2 Technical Support Engineers.
Balance workload, remove blockers, and ensure consistent support quality.
Train the team on updated processes, tools, and ways of working.
Suppliers, Spares & Documentation
Manage spare parts usage, logistics, and re-ordering.
Maintain operational and technical documentation and training materials.
Coordinate Fanuc post-sales activities, including PPM planning, emergency support, and invoice validation.
Requirements
Skills & Experience
5-7 years experience in operations, technical support, field service, or industrial environments.
Strong operational mindset with the ability to prioritise, plan, and execute under pressure.
Comfortable working with customers in live production settings.
Experience with ticketing systems (e.g. Jira) and basic operational reporting.
People management experience or desire to be a good manager
Benefits
Salary & Benefits
£50,000 – £70,000 per year, dependent on experience.
Pension contribution in line with UK auto-enrolment.
Unlimited holiday, yes really
Hybrid working, 3 days in office, 2 remote.
Opportunity to work on high-impact technology driving environmental change.
hybrid remote workunited kingdom
Title: 2 x Ireland Customer Service Agents - Claremont: WC
Location: Remote UK
Type: Full-time
Workplace: Hybrid remote
Job Description:
Rentokil Initial:
Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.
We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development
Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.
We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.
Find out more on careers.rentokil-initial.com
Our family of businesses:
Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.
We operate in 92 of the top 100 cities
We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity.
Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.
Initial Hygiene is the world’s leading hygiene services company who provide quality, diligent and friendly services to all our customers. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity
Ambius is the world leader in providing interior landscaping services for a range of customers from boutique hotels, to shopping centres. We use planting, scenting, flowers, artwork and exterior landscaping maintenance to improve the environment for the benefit of the customer and their employees. Ambius is a global brand across North America, Europe South Africa and Australia.
We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country.
You would be supporting the business in the UK
Requirements
A vacancies has arisen for 2 x Ireland Customer Service Agents
The purpose of this role is to be the first point of contact for all new, prospective and existing customers. You will provide professional customer service through your learnt understanding of business services, products and procedures, accurately managing the client’s expectation for the next steps. Wherever possible you will oblige the client’s request and resolve as many issues as possible for the first time.
Do you have what it takes? If you want to be considered for this role you will need:
QUALIFICATIONS, EXPERIENCE & SKILLS
Tertiary Education in a related field advantageous
Minimum of 5 years experience in a similar role
UK Customer Call Center experience essential
Evidence of sufficient experience to demonstrate ability
Strong values in customer service
Good initiative and judgement skills
Team player
Customer Focus: excelling at customer service & able to build rapport
Familiar with Data Protection Act
Communication skills: both verbal and written including excellent telephone manner
Ability to work in a hybrid environment
KEY WORK OUTPUTS and ACCOUNTABILITY
Customer Service Complaint Handling Web & Chat Outbound Customer Feedback (Support)Performance Indicators
Call Monitoring Scores
Telephony Performance
Volume of inbound calls handled
Volume of outbound calls
Average duration of calls
Accuracy of log updates
Complaints
Customer Satisfaction
Average speed to completion
Call Monitoring Scores
Speed of response to emails
Email Response Accuracy
Chat quality and responses
Obtain scores for service provide and detailed feedback
Benefits
Are you interested? Here's what you can expect when you join us...
- Hybrid Working
Equal Opportunity
Rentokil Initial is committed to achieving Diversity and Equity across the business.
Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!
100% remote workcalake tahoenvreno
Title: Territory Manager - Lake Tahoe, CA or Reno, NV
Location: Lake Tahoe, California or Reno, Nevada
Department: Customer Development/Sales
Job Description:
No Relocation Assistance Offered
Job Number #171633 - Sacramento, California, United StatesWho We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.
We are seeking a Territory Manager located in either Lake Tahoe, California or Reno, Nevada. The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.
What you will do:
- Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix
- Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share
- Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.
- Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products
- Contribute to pets' well-being by driving endorsement of our products
- Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis
- Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.
- Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products
Required Qualifications:
- Bachelor's Degree
- DL NUMBER - Driver License, Valid and in State
- Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated
- Strong selling skills. Ability to persuade, negotiate and close
- Excellent skills in time management, planning and handling budgets
- Aim to grow and build a territory and a passion for pets
- Good analytical skills and basic understanding of business and business terminology
- Good work ethic, professional appearance and approach, high integrity
Preferred Qualifications:
- Doctorate of Veterinary Medicine (DVM)
- 2+ years Sales experience or
- 2+ years Vet Hospital experience or
- Recent commercial internship or
- Sales experience in Animal Health
- Certified Veterinary Technician-NAVTA
- Ability to relocate for future opportunities
Compensation and Benefits
Salary Range $72,000.00 - $92,000.00 USDPay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with erse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each inidual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
#LI-Remote
100% remote workcasanta rosa
Title: Territory Manager - Santa Rosa, CA
Location: Santa Rosa, CA US
Department: Customer Development/SalesTravel
Required?: Travel - 25% of time
Remote
No Relocation Assistance Offered
Job Number #171635 - San Francisco, California, United StatesJob Description:
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.
We are seeking a Territory Manager located in Santa Rosa, California. The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.
What you will do:
- Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix
- Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share
- Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.
- Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products
- Contribute to pets' well-being by driving endorsement of our products
- Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis
- Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.
- Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products
Required Qualifications:
- Bachelor's Degree
- DL NUMBER - Driver License, Valid and in State
- Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated
- Strong selling skills. Ability to persuade, negotiate and close
- Excellent skills in time management, planning and handling budgets
- Aim to grow and build a territory and a passion for pets
- Good analytical skills and basic understanding of business and business terminology
- Good work ethic, professional appearance and approach, high integrity
Preferred Qualifications:
- Doctorate of Veterinary Medicine (DVM)
- 2+ years Sales experience or
- 2+ years Vet Hospital experience or
- Recent commercial internship or
- Sales experience in Animal Health
- Certified Veterinary Technician-NAVTA
- Ability to relocate for future opportunities
Compensation and Benefits
Salary Range $72,000.00 - $92,000.00 USDPay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with erse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each inidual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
#LI-Remote
100% remote workaustraliavic
Title: Customer Security Operations Center
Location: Melbourne, Australia
Job Description:
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
APAC CSOC Manager
Fastly is looking for a talented and motivated leader for our Customer Security Operations Center (CSOC). This globally distributed 24 x 7 team is responsible for operational support for our Fastly security products and services as well as helping with platform security.
As Manager of the U.S. based team, you will be tasked with fostering an environment of personal and professional growth for the team, identifying and planning for staffing needs, and developing processes that will enable scalable, efficient, and consistently positive customer experiences.
You will leverage and improve team operations to enable growth. Responsibilities include building working relationships with cross functional teams to accomplish business goals. To foster career development, providing feedback and coaching is a key part of the role.
What You'll Do:
Provide leadership and effectively communicate with all levels of management in areas related to Customer Security Operations, including onboarding, training, escalations, process development, metrics and reporting, and career development.
Mentoring and growing team members
As manager for a follow-the-sun operational team, be a supportive manager that can ensure the team is operating in a healthy & sustainable manner for team members.
Developing robust quality control measures as the team scales.
Oversee training, process development, and the creation of tooling required to enable the team to be successful in all Customer Security functions.
Conducting regular performance reviews with CSOC staff
Interfacing with Customer Support and Engineering teams to optimize processes and reduce toil
Developing and expanding team KPIs to assess the performance, workload, and utilization of the CSOC to stay ahead of staffing demands.
Collecting customer and employee feedback about our security products and services to reduce friction for customers, reduce toil for support staff, and foster innovation and advancement of Fastly technologies
Work closely with product and marketing teams to design, implement, and deliver strong Managed Security Service offerings that delight our customers
Driving development of tooling and automation so we can leverage technology instead of headcount to deliver an exceptional, efficient, security support experience in both proactive and reactive capacities
Provide tactical and escalation management
What We're Looking For:
Bachelor’s Degree (B.A.) from four-year college or university in Information Technology, Information Security/Assurance, Engineering or similar area of study; at least 5 years related experience and/or training; or equivalent combination of education and experience preferred.
Demonstrated track record of leading operations focused security teams (NOC/SOC/Customer Support) 2-5 years experience
Minimum 2 years experience working in a security focused role
Demonstrated technical knowledge of current application security, protocols, standards, and best practices
Demonstrated technical knowledge of current Layer 3 & Layer 4 security, protocols, standards, and best practices
Ability to clearly convey expectations and responsibilities to team members, providing clarity of purpose and inspiration to your team
Proven ability to make decisions and perform complex problem-solving activities under pressure.
Previous management and project leadership experience required.
Demonstrated experience and success in handling client relationships either on a primary or secondary basis
Project management experience for both technical development tasks as well as process improvements
Success as a relationship builder and collaborator with strong communication and analytical skills
Driven and passionate about leading, mentoring and developing teams
Ability to embrace change while maintaining focus on results and customer experience
We’ll be super impressed if you have experience in any of these:
Capable of not only leading, but developing a remote team across multiple time zones.
Exceptionally curious, continuously motivated by the need to understand why a technical or non-technical problem exists, coupled with the persistence to eliminate it.
Highly organized and proactive, taking initiative and ownership independently, possessing ability to lead up, down, and across.
Compassionate, kind, and encouraging of your direct team, and internal partners across the business, acting as a natural and trusted leader.
A growth attitude, continually improving your knowledge, skills, and abilities, keeping current with industry trends, protocol standards, etc.
Strong sense of ownership and accountability.
Highly collaborative. Breaking down walls and barriers is a strong-suit of yours.
You love documentation, recognizing how information gets shared and distributed for a team that spans the globe.
Work Hours: This position will require you to be available during core business hours.
This position is a remote role and open to candidates residing in the following locations: Melbourne, Australia
This position may require travel as required by your role or requested by your manager.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
**We have a huge impact.** Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
**We love distributed teams.** Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
**We value ersity.** Growing and maintaining our inclusive and erse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
**We are passionate.** Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at www.fastly.com/about/careers.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and inidual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
100% remote worknetherlandsspainunited kingdom
Title: Senior Implementation Project Manager
Location: Remote
United Kingdom
Spain
Netherlands
Workplace: Fully remote
Job Description:
Are you passionate about guiding customers through transformation - ensuring they not only adopt a new solution but truly see its value? As our Senior Implementation Project Manager, you’ll be at the heart of helping pharmaceutical companies successfully implement our platform and embed it into their ways of working. Your mix of project management expertise, customer empathy, and problem-solving mindset will empower teams to maximise value, drive engagement, and foster continuous improvement across their organizations.
At SkyCell, we’re on a mission to revolutionise the pharmaceutical supply chain through cutting-edge hardware, smart software, and tailored services. Our software platform empowers global pharma companies and logistics providers to assess transport risks, optimise packaging, and make data-driven decisions that ensure life-saving medicines reach patients safely and on time.
We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a erse, innovative environment.
Why SkyCell?
· Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.
· Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.
· Stronger together: Join a supportive team of talented iniduals from over 40 countries, where we work together every step of the way.
· Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.
· Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.
What You'll Do:
As Senior Implementation Project Manager, your primary goal will be to ensure our customers are successful in implementing our solution and realising its full value within their organisations. You’ll focus on the onboarding and implementation phase, working closely with customers and internal teams to provide proactive support, anticipate needs, and continuously improve our processes and engagement approach. You will:
Project Management:
Lead the end-to-end delivery, from project initiation through successful go-live and continuous improvement phases
Lead and manage multiple customer implementation and onboarding projects at pharmaceutical manufacturers
Define project scopes, timelines, and milestones while coordinating with internal teams to ensure alignment with customer needs
Identify risks and develop mitigation strategies to keep projects on track
Communicate project progress, expectations, and updates effectively to stakeholders & ensure delivery of agreed deliverables
Customer Engagement & Success:
Become an expert in the platform, understanding its features, capabilities, and best practices for customer use cases
Understand customer requirements to provide tailored implementation solutions and support their internal change management
Drive and support continuous improvement initiatives to enhance the customer experience and implementation efficiency
Guide customers in adopting industry and best practices, with a focus on long-term value realisation and process optimisation
Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
Define success metrics and consistently report on project performance and customer outcomes
Cross-Functional Collaboration:
- Partner with the Customer Success, Sales, Product, and Marketing teams to align messaging, improve customer journeys, and drive greater value realisation across all touchpoints
Requirements
This is what you'll need:
Master’s degree in Business, Supply Chain Management, Information Technology, or a related field preferred
8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
Familiarity with content or data management platforms
Ability to demonstrate software solutions effectively and relate them to customer needs
Experience in Pharma projects & Change management
Good project management skills; Ability to manage multiple projects across multiple time zones and geographies
Excellent communication and interpersonal skills
Language: English
Benefits
What's In It For You
Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.
Recognition & Growth: Opportunities for career advancement in a company that values your contributions.
Hybrid Workplace: Modern workspaces (in Zurich, Zug, Utrecht and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally erse team.
Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.
Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.
Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind
Ready to Make an Impact?
We’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.
Title: Supervisor, Billing & Enrollment
Location: Stevens Point, Wisconsin, 54482, United States
Department: Customer Support
Full-Time
Job Description:
At Delta Dental of Wisconsin, we are champions of Oral Health, and we have built our company on a foundation of delivering innovative products and services within our culture of legendary service. Our culture that sets us apart within our industry and the way we do business and it is different than what many employees experience in their careers. Our employees stay here because the organization supports them as employees and their career growth. We have many employees who have stayed for 25, 30, or even 45 years within our organization.
Our team is expanding and we are hiring a Supervisor of Billing and Enrollment to join our Inidual Administration Services team and help us continue to deliver legendary service to our members. As such, this Supervisor role is intended to support the work of the IAS Billing and Enrollment Team.
At Delta Dental, in order to attract and retain great employees, we offer a comprehensive benefits package to support our employees and their families. Our employees like it here, and we know that because our turnover is lower that what you might see in similarly sized organizations in our industry. Our benefits package includes these great items:
- Health, vision, dental and life insurance
- Short- and Long-term disability insurance
- Health Savings, Flexible Spending and Dependent Care Accounts
- Competitive base salary
- Incentive compensation based on company results
- 401(k) with Employer match for income contributed up to an annual maximum (pre-tax or Roth)
- Bi-weekly employer contribution to employee retirement account of 6.5% gross compensation
- Significant wellness programming to support you, regardless of whether you work from an office, or from home
We encourage owning your work life balance with a Paid Time Office (PTO) allotment that includes PTO time based on years of service, company holidays and time off for volunteering/community work. We don’t just provide it; we encourage our employees to utilize the time off.
This role is responsible for the daily supervision, support, and work management of the billing and enrollment team within our Inidual Administrative Services ision within our organization. The billing and enrollment department manages a high volume of EDI enrollment transactions, email correspondence from group customers and agents, new business and group changes, billing and accounts receivable functions and all processing transactions related to billing and enrollment. This full time position provides guidance and coaching to our Billing and Enrollment Representatives, solves problems related to day to day issues, and contributes to department process improvement.
Delta Dental of Wisconsin offers a hybrid work schedule, allowing some flexibility to work at home on Wednesdays and Fridays, which allows you to balance your life and your schedule appropriately.
If you have leadership skills and the drive to make a difference and are ready to join a company that values our employees, culture, and the communities we serve, then Delta Dental of Wisconsin is looking for you. Apply today.
Qualifications
Education
Preferred
Associates or better in Business Administration or related field.
Experience
Required
2 years:
Prior experience in business setting, or prior billing and enrollment experience
Preferred
1 year:
Prior insurance industry experience
1 year:
Prior supervisory or leadership experience preferred
100% remote workus national
Title: Patient Relations Specialist
Location: - Remote- US
Work Type: Remote, Full Time
Job ID: 0000019693
Job Description:
Job Description:
The Patient Relations Specialist plays a vital role in ensuring our patients receive the best care and service possible. This role will handle incoming calls, address patient inquiries, resolve concerns, triage all clinical calls, and schedule all non-surgical office appointments professionally and compassionately. This position greatly impacts patient loyalty and their relationship with the practice for new and existing patients by assuring outstanding patient care, fostering a pleasant initial impression of the practice, and demonstrating to patients that we care. This position requires working in a structured environment, finding answers quickly, adapting to changing situations, and meeting daily performance metrics.
Primary Duties & Responsibilities:
Inbound Call Handling
Efficiently manage a high volume of incoming calls from patients, families, and healthcare providers for all our sites.
Patient Support
Provide exceptional customer service by listening to patient concerns, answering questions, and addressing issues promptly and empathetically, ensuring a positive patient experience.
Problem Solving
Triage clinical calls, ensure all appropriate questions are asked, and recommend an appropriate course of action.
Quickly identify and resolve all inquiries, complaints, or issues.
Uncover the true needs of the patient through branching questions.
Scheduling
Appropriately schedule patient appointments based on physician guidelines, patient symptoms, and appointment availability.
Information Retrieval
Maintain proficient knowledge of multiple site protocols and physician schedules/changes to ensure appropriate information is provided to patients across all national markets.
Adaptability
Adapt to changing situations and prioritize tasks effectively, especially during busy periods.
Performance Metrics
Meet and exceed daily, weekly, and monthly performance metrics, including quality, call volume, scheduling accuracy, and resolution times.
Documentation
Clearly and concisely document every patient request and pertinent information via appropriate documentation tools so that the practice can successfully respond to patient needs.
Compliance
Maintain adherence to regulatory requirements following confidentiality guidelines for current and former patients.
Collaboration
Coordinate work efforts with other team members to achieve an efficient workflow and time adherence within the office.
Effectively communicate and coordinate work efforts with sites to ensure superior, seamless patient care and resolution of issues.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
High School Diploma or GED required.
Minimum of 3 to 5 years of customer service experience.
Minimum of one year experience working in a healthcare or call center setting preferred.
Must be able to meet company technology requirements of a remote work environment.
Must have a dedicated, quiet, and distraction-free work environment.
Knowledge, Competencies & Skills:
Strong analytical and critical thinking skills.
Proficient knowledge of Medical Terminology.
Excellent customer service skills.
A positive attitude and a passion for providing exceptional patient care.
Superior written and verbal communication skills, with the ability to listen actively and empathize with patients.
Proficient computer software and database skills.
Strong organizational skills and attention to detail.
Flexibility and adaptability with the ability to multi-task and work in a fast-paced, high-volume environment.
Ability to quickly ascertain and implement new product/process information.
A commitment to maintaining patient confidentiality and privacy.
Ability to type a minimum of 40 words per minute.
Tech Requirements for the Job:
High-speed, reliable internet connection to ensure uninterrupted communication and access to necessary systems and tools.
Quiet and private work environment to maintain the confidentiality of patient information and minimize background noise during calls.
Proficiency in using remote collaboration tools, such as video conferencing software, instant messaging platforms, and customer relationship management systems.
Compliance with all security and privacy policies and protocols, including safeguarding patient information and maintaining HIPAA compliance.
Physical Requirements for the Job:
Able to sit, stand, and or walk throughout the day.
Intermittently required to stoop, bend, speak, and listen.
Job Type: Full-Time
Pay Range: $19.00 - $22.00 per hour Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. This position has no close date. Applications will be accepted until an offer hasbeen extended and accepted. Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background checTitle: Third Party Liability Associate
Location: Minnesota
Full time
Job Description:
About Blue Cross and Blue Shield of Minnesota
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated iniduals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.
This position is remote; however, preference will be given to Minnesota residents*
The Impact You Will Have
A Third-Party Liability associate is responsible for reviewing accident-related claims and correspondence to make payment determinations on claims when another party may be liable. This position is also responsible for handling and responding to inbound member, attorney, or other insurance phone calls, providing one call resolutions when possible, and conducting outbound calls as a part of the investigation process to determine other parties’ liability to ensure the responsible party pays for claims as an effort to reduce health care costs.
Your Responsibilities
This position is responsible for handling incoming and outbound calls from injured members, attorneys, other insurance companies and medical providers
Conducts research and investigates claims or correspondence to determine other party liability and make claim payment determinations
Performs within the acceptable range for productivity and telephone measures as required by the unit
Verifies and coordinates coverage limits and benefits with other auto, homeowners, and workers compensation carriers.
Assist with other special projects and tasks as directed by leadership based on business needs.
Required Skills and Experience
2+ years of related experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
Call center experience handling inbound and outbound calls
Experience with computer proficiency
Excellent time management skills
Proficient with Microsoft Office
Demonstrated verbal acuity and conflict resolution skills
High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills and Experience
Knowledge of medical terminology
1+ years of experience in healthcare or related industry
Third-Party Liability and Subrogation experience highly desired
Previous claims experience highly desired
Role Designation
Teleworker
Role designation definition: Teleworking is working full time remote. Hybrid is a minimum of 2 days onsite. Onsite is full-time onsite.
Compensation and Benefits
$21.50 - $24.59 - $29.51 Hourly
Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected inidual is bringing to the specific job.
We offer a comprehensive benefits package which may include:
Medical, dental, and vision insurance
Life insurance
401k
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
Equal Employment Opportunity Statement
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
no remote workohstrongsville
Title: Customer Experience Banker - Strongsville, OH (32-35 hrs/wk - Full Benefits Eligibility)
Location: Strongsville Bo Cl
Job Description:
Description
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills.
- Comfort with technology such as mobile services and online banking services.
***Part time hours: 32-35 a week with future opportunity to move into full time.***
******Full time benefits eligibility******
#teller
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Title: Credentialing Data Analyst - SHP Health Services - Telecommuter - Day Shift - Full Time
Location: Remote US
Full time
Job Description:
Hours:
Shift Start Time:
8 AM
Shift End Time:
5 PM
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
No Weekends
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$32.730 - $40.910 - $45.810
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.What You Will DoUnder the direction of the Network Management and Application Optimization, Manager, this position performs and coordinates credentialing delegation functions for Sharp Health Plan in order to maintain a quality provider network. Serves as a liaison to delegated entities, the Credentialing Verification Office (CVO), vendors and internal Sharp Health Plan teams to ensure current and adequate credentialing processes are in place. Responsible for the maintenance of the provider database to ensure data integrity, including data accuracy, completeness, and consistency (standardization). Develops and performs database queries and abstracts for provider rosters, directories and statistical reporting on a frequent basis.Required Qualifications
- Bachelor's degree healthcare management, business
- 2 years' database management.
- 3 years' experience in managed care field.
Preferred Qualifications
- 1 year experience in cloud-based credentialing database applications such as MD-Staff or other similar solutions.
- Certified Provider Credentialing Specialist (CPCS) - National Association Medical Staff Services -PREFERRED
Other Qualification Requirements
- Other degree acceptable with a combination of education, managed care, and supervisorial experience.
Essential Functions
- Credentialing delegation oversightKnowledge of Department of Managed Care (DMHC), Knox Keene Act for regulations governing Health Maintenance Organizations (HMOs) and Department of Health Services (DHS) regulations regarding delegated services.Maintains current knowledge of delegation, contractual agreement(s), and reimbursement models.Maintains current knowledge of National Committee for Quality Assurance (NCQA), Department of Managed Health Care (DMHC), Industry Collaboration Effort (ICE), and Centers for Medicare and Medicaid Services (CMS) regulatory standards to ensure Sharp Health Plan credentialing processes meet all health plan contractual compliance requirements. Provides reporting, feedback and documentation, as necessary, to maintain compliance with delegated credentialing requirements.Works closely with the Credentialing Verification Organization (CVO) to manage deliverables as defined in the Sharp Health Plan / CVO delegation agreement.Responsible for review and ongoing monitoring of credentialing materials to ensure accurate and timely credentialing and re-credentialing of SHP providers within required regulatory timeframes.Responsible for plan medical group, group practice, and service ancillary credentialing delegation oversight activities through review of documents and preparation of reports applicable to the oversight process, and coordination with the CVO.Responsible for Health Delivery Organizations (HDO) facility credentialing delegation oversight to ensure adherence to NCQA and CMS standards.Conducts recredentialing review to include quality indicators such as member appeals, grievances and potential quality issues, working in collaboration with internal teams.Performs credentialing audits of delegated entities that perform credentialing functions according to their Sharp Health Plan delegation agreements to ensure compliance with Sharp Health Plan, NCQA, DMHC, CMS and other federal and state credentialing standards.Monitors compliance with corrective action plans. Works with accountable leaders to assure all action items are complete within required deadlines.Collaborates with the Medical Management and Network Management to obtain complete results of provider site audits.Prepares Peer Review Committee information summaries and presents relevant material at quarterly Peer Review Committee meetings.Prepares credentialing summaries for all practitioners meeting the Sharp Health Plan threshold criteria for "clean file" and “unclean file” review for presentation at monthly Peer Review Committee meetings.Responsible for maintaining timely, complete, accurate credentialing documentation in electronic format.Prepares accreditation information for submission and coordinates surveys for organization.Provides consultation on the development of guidelines, policies, procedures and protocols.Establishes and maintains processes to conduct annual review of delegate credentialing policies and procedures. Reviews for completeness and accuracy as it relates to regulatory standards.Develops and maintains policies and procedures for all credentialing and peer review processes in accordance with Sharp Health Plan, NCQA, DMHC, CMS, and other federal and state requirements.Participates in ICE workgroups related to credentialing activities to maintain policies and procedures in compliance with regulatory agencies.Attends internal and external meetings as appropriate.
- Customer serviceEstablishes good working relationships with providers, CVO contacts, medical directors, and all levels of internal and external customers.Demonstrates ability to be flexible and prioritize to meet the needs of the organization.Prepares clearly written and professional work products.Demonstrates cooperation and teamwork and assists others as needed. Accepts interpersonal differences and promotes cooperation with colleagues.Fosters open lines of communication and informs leadership of any issues relating to compliance or organizational risk.Coordinates and completes assigned projects as required.Performs other duties as assigned by the Network Management and Application Optimization, Manager.
- Database managementFamiliarity with basic principles of relational database management and elements of a database.Builds database queries and sets up job scheduling.Ensures the maintenance of the provider database and is responsible for reporting accurate information for required reports and provider directories.Experience developing and identifying processes by which reports are compiled using relational databases.Responsible for maintaining data integrity by systematically auditing database entries.Develops and maintains timely database policies and procedures.Identifies and takes action on IT upgrades to achieve database efficiencies, ease the burden of manual processes and implement department process improvements to maximize efficiency, effectiveness, and productivity in daily work activities.Analyzes database administration inefficiencies and streamlines processes accordingly.
- Statistical ReportingProduces and reviews statistical reports to monitor delegation oversight and network activities.Prepares complex charts and graphs to summarize and visualize report data on an as-needed basis.Responsible for validating the accuracy of statistical reporting, e.g., regulatory filings, dashboards, et al, based on database queries and abstracts.Tracks and trends identified reports to monitor network activity.Ensures accuracy of provider data extracts used for provider directories through data validation procedures.Ensures accuracy of management and regulatory reports.Compiles statistical reports, on a frequent basis, to demonstrate productivity and efficient workflow processes.
- Process improvementUtilizes a continuous quality improvement approach to identify and initiate department process improvements to maximize efficiency, effectiveness, and productivity in daily work activities.Makes recommendations to the Network Management and Application Optimization Manager on process improvements with the goal of enhancing quality and provider/member satisfaction.
Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills.
- Excellent organizational skills with attention to detail.
- Strong analytical skills to evaluate, interpret and communicate data in a clear, concise manner.
- Excellent interpersonal skills.
- Ability to tactfully interact with the CVO, providers and their staff.
- Ability to define and prioritize tasks, manage workload and meet deadlines with minimal supervision.
- Thorough understanding of managed care principle, evolutions, and models.
- Familiarity with Department of Managed Health Care (DMHC) and DHS audit requirements as well as NCQA standards for delegation.
- Demonstrates courteous, professional, and cooperative behavior toward internal and external customers.
- Knowledge of NCQA, DMHC and CMS credentialing standards, legislative and regulatory requirements.
- Excellent computer skills, including proficiency in the MS Office Suite, including MS Excel, MS Word, MS PowerPoint, MS Access.
- Expert knowledge in cloud-based applications such as MS Teams, SharePoint, Smartsheet, etc.
- Ability to maintain peer review information confidentiality consistent with California Evidence Code 1157 for credentialing and peer review activities.
- Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified inidual with disability or any other protected class
100% remote workctdeinks
Title: Remote Sabre Corporate Travel Agent (Day Shift)
locations
Works from Home (Job Posting)
time type
Full time
job requisition id
41652
Job Description:
Why AAA?
At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth.
Work-Life Balance:
Remote Work: This is a work from home position, candidates must live within our territory in order to be considered: (·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia)
Flexible Schedule: The schedule allows for considerable flexibility, with shifts potentially available from 9:30 AM to 6:00 PM EST.
Paid Holidays: Celebrate eight paid holidays throughout the year.
Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.
Rewards and Benefits:
Compensation: The starting annual base compensation for this position is $18.40 to $42.88 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.
AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
What You'll Do:
Book domestic and international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation. This may include groups.
Respond to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate.
Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately.
Move market share for AAA preferred suppliers.
Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately.
Achieve inidual and contractual service level goals related to telephone, quality, and productivity.
Maintain client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included.
May build airline reservation system profiles for use with a specific group of travelers.
Monitor, sort and work global distribution systems (GDS) queues daily to maintain quality control.
Ensure optimum customer service through effective use of phone systems and positive telephone service techniques.
Other duties as assigned.
Minimum Qualifications:
High school diploma or equivalent.
At least 4 years of active experience as a Travel Consultant within the last 6 years.
1-2 years of international experience
Corporate Travel experience and proficiency in Sabre GDS are required.
Knowledge of domestic and international faring, ticketing procedures, and commission structures.
Demonstrated professional customer service skills.
Achieves established office goals for measurable accuracy.
Demonstrated internet research skills for customer information.
Know and properly use: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
Professional telephone skills.
Ability to work independently, exercising discretion and judgment.
Ability to manage multiple tasks and changing priorities.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with erse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified iniduals to apply. It is ACA’s policy to employ the best qualified iniduals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Customer Service
Title: Patient Service Representative: Hybrid; Cardiology
Location: Boston, Massachusetts
Full time
Job Description:
This is a full time position working hybrid, 40hrs/wk; from Monday- Friday, supporting the Cardiology Department.
Job Summary: Directs patient access to the cardiology practice by responding to and supporting patients and families.Job Description:
Essential Responsibilities:
- Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed.
- Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability.
- Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
- Coordinates and interprets multiple data sets required for efficient scheduling of office visits, diagnostic tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers. Addresses scheduling problems and concerns with manager to resolve issues.
- Records and forwards accurate messages to providers and staff. Triages calls for urgent information or services to appropriate staff. Responds to requests for information or assistance within scope of knowledge and authority. Resolves and responds to provider email requests in an efficient and professional manner.
Required Qualifications:
- High School diploma or GED required. Associate's degree preferred.
- 1-3 years related work experience required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications:
- Call Center and/or telephone customer service experience
- Strong typing skills 40+wpm. Knowledge of medical terminology
- Bilingual written and verbal communication skills
Competencies:
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
- Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionallyPay Range:
$20.50 - $25.50
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
abcanadaedmontonno remote work
Title: Distribution Clerk - Part Time
Location: Edmonton Canada
Job Description:
Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be.
As a Distribution Clerk, you will contribute to the success of our company by distributing the rental vehicles amongst the Avis and Budget locations throughout the city, according to the needs of the business. You will enter data in the computer system and answer telephone calls from the rental stores and roadside assistance. The ideal candidate for this position is reliable, flexible, has leadership quality and enjoys working in a fast-paced environment.
Shift Availability Required:
Typically 40hrs/week from June to September and 20hrs/week rest of the year (off season). We offer flexible scheduling during off season months. Must be available to work Saturday and Sunday as per business demands.
Basic Qualifications:
Must be available to work weekends
Valid driver’s license with a good driving record
Proficiency in MS Office
We offer a wide range of exciting benefits for full-time employees, including:
Employee Assistance Program
Employee discounts
Training opportunities
Candidates must provide a Driver’s Abstract and references during the interview process
Who are we?
Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.
The fine print:
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Edmonton
Alberta
Canada
hybrid remote workinindianapolis
Job Title: Branch Manager
Company: Security Equipment Supply, Inc. (SES)
Location: Indianapolis, IN
Job Type: Full-Time | Exempt
Job Description:
About Security Equipment Supply (SES)
Security Equipment Supply (SES) is a second-generation, family-owned distributor of low-voltage electronics. Since 1982, we've grown to 16 locations across 11 states, delivering trusted solutions in access control, fire and life safety, surveillance, home entertainment, and more.
We're in a transformative phase-modernizing operations, investing in technology, and enhancing customer and employee experiences. SES is committed to growing talent from within and creating meaningful career paths across the organization. Most roles are hybrid, providing flexibility while driving impact.
At SES, we don't just work here - we care for what we've built and the people we work with.
Live the SES Way: Family • Respect • Celebration • Excellence • Integrity
Work the SES Way: Curiosity • Fun-Loving Spirit • Commitment to Growth
Position Overview
The primary function of this position is to manage all areas of branch operations. This includes all aspects of daily operations involving sales and logistics staff while helping to implement policies, procedures and best practices to achieve the overall goals for the branch and Company.
What You'll Do
Always maintain or exceed the high SES standards for customer service. Variances in customer service levels provided should be reported to Sales or Operations Manager or another applicable Administrative manager.
Must have working knowledge of all branch operational and sales responsibilities including, but not limited to, counter and telephone sales, shipping, receiving, repairs/CRS, RM module, and inventory control.
Work in tandem with Sales Manager in developing better vendor & representative relations, setting up customer and employee trainings and counter days. Strategize with the Sales Manager and Marketing Department for a go to market approach.
Promote an environment of growth for SES and for our customers
Prospect new customers, including visits outside of the branch to discuss business with potential SES customers
Support others in the branch in pursuit of growth for our business
Responsible for the reduction of slow moving, discontinued, and dead stock to maintain inventory health
Focus on meeting key performance metrics, including, but not limited to
Inventory Turns
D&E Ranked Product in the Branch
Surplus Stock
Achieve branch sales goals as set by the Sales Manager. Achieve personal sales goals to lead and set example for Salespeople.
This would include planning sessions to attain goals and mentoring of existing sales team
Setting goals and expectations for sales team to encourage hitting monthly and quarterly targets that allow him/her to participate in the SES sales commission plan
Review of Customer performance metrics and plan how to recapture lost business and support growing customers
Remain cognizant of gross profit goals, and items that impact them including but not limited to
Freight billed to customer vs cost
Selling price compared to cost of goods sold
Restocking fees
Work in conjunction with the corporate office in the areas of recruiting, hiring, on-boarding, training, and development of Branch Personnel.
Support for Company initiatives that invest in our People, including but not limited to
New Hire Training
Ongoing Training
Increased Product Knowledge
Other training or mentoring to retain high performers and encourage relevant up-to-date skill sets
Endeavor to empower, train, and mentor Assistant Branch Manager, where applicable, in branch management responsibilities, so they can be performed during his / her absence
Promote the growth of branch through empowering inidual and team performance, as well as utilizing effective delegation of the roles and responsibilities within the branch
Consult with Sales Manager or Operations Manager as well as Human Resources on handling of all employee evaluations, grievances, or other issues.
Ensure that steps are taken to maintain an accurate inventory for the benefit of our customer service and protection of our working capital.
This includes overall organization of the warehouse and showroom, conducting cycle counts, adjustments and preparation for physical inventory
Oversee daily stocking / merchandising of the showroom as well as the overall appearance. Ensure demonstration units are current and in good working order
Ensure all administrative tasks are completed in a timely manner
Branch Manager should possess the ability to perform all such tasks required for reporting to Corporate offices information about branch activities and operations.
Maintain regular, open communications with the Sales Manager to ensure the consistency of message within the branch. Also, maintain the same communication with the Corporate Office.
Ensure all company policies and procedures are followed at all times and report any violations to the Sales or Operations Manager.
Maintain a safe, secure, and clean working environment.
Required Skills
- Oral and written comprehension and expression
- Problem solving ability
- Possess ability to work autonomously and collaboratively
- Training and mentoring
- Basic knowledge of Microsoft Suite of products
- Travel and some night/weekend work will be required (approximately < 10% total travel required)
What We Are Looking For
- High school diploma or equivalent
- 5 to 7 years of relevant sales experience
- 1 to 3 years of management experience preferred
- Experience in low voltage industries specifically in fire and life safety, video surveillance, access control, and voice communication
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without reasonable notice.
Work Environment
This job operates in a branch/warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopier and standard software suite(s), such as the ERP system, and the Microsoft Suite of products. This position routinely is exposed to warehouse/showroom activities, such as handling inventory and interaction with customers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is occasionally required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move objects up to 70 pounds. Specific vision abilities may include, close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Why Join SES?
- Competitive compensation: market-aligned salary + performance incentives
- Profit sharing & retirement: SEP IRA contributions and annual profit-sharing bonuses
- Health benefits: affordable medical, dental, and vision plans
- Career growth: ongoing development, advancement opportunities, and a promote- from-within culture
Title: Women, Infants, and Children (WIC) Administrative Specialist II-61007691
Location: Cayce United States
Salary
$33,532.00 - $39,900.00 Annually
Location
York County, SC
Job Type
Temporary Grant - Full-Time
Job Number
184902
Agency
SCDPH-PH Region-Midlands
Class Code:
AA50
Position Number:
61007691
Normal Work Schedule:
Monday - Friday (8:30 - 5:00)
Pay Grade
GEN04
Hiring Range - Min.
$33,532.00
Hiring Range - Max.
$39,900.00
Job Description:
Job Responsibilities
Careers at DPH: Work that makes a difference!
Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity
Under the supervision of the Administrative Lead, the Administrative Specialist II will meet, interview, and direct public health clients in accordance with the Women, Infants, and Children (WIC) program and agency policies. Provides quality customer service and maintains confidentiality.
Meets, interviews, and directs public health clients in accordance with the South Carolina Women, Infants, and Children (SCWIC) program and agency policies.
Conducts eligibility interviews, reviews program requirements, applies processing standards, and educates clients on program standards. Follows established guidelines around customer service and cultural competency; answers telephones and schedules appointments, as needed.
Completes data collection and entry into South Carolina Women, Infants, and Children (SCWIC). Validates and issues Food Instruments (FI) and Farmer's Market checks.
Attends relevant program and agency training and meetings. Ensure necessary materials are properly utilized. Prepares and submits any required reports.
Minimum and Additional Requirements
State Minimum Requirements: A high school diploma. Related clerical experience may be substituted for a high school diploma.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements: High School diploma or GED and two (2) years of medical office/clinical clerical office experience which includes public contact or an Associates' Degree in Secretarial Science or a related field and one (1) year of medical office/clinical clerical office experience which includes public contact. Must have advanced computer skills and office equipment knowledge.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Preferred Qualifications
Bilingual in Spanish/English; one (1) year of experience with electronic health/medical records.
Additional Comments
EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.
REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.
STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.
DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant, being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
IMMUNIZATION: All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment.
The South Carolina Department of Public Health offers an exceptional benefits package for Temporary Grant positions that includes:
15 days Annual (Vacation) Leave per year
15 days Sick Leave per year
13 Paid Holidays
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
Retirement benefit choices *
State Retirement Plan (SCRS)
State Optional Retirement Program (State ORP)
Enrollment in one of the listed plans is required for all Temporary Grant employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.
alpharettagahybrid remote worknenj
Title: Claims Manager, Prompt Resolution Team
Location: Richmond United States
locations
Richmond, VA
Omaha NE
Red Bank NJ
Plano TX
Alpharetta GA
time type
Full tim
Job Description:
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
This position will be responsible for managing a team of Claims Examiners handling a wide variety of general liability claims. This position will report to the Director of General Liability claims and be responsible for conveying the organization's objectives and priorities to staff and measure progress towards stated goals.
Responsibilities
- Confirms coverage of claims by reviewing policies and documents submitted in support of claims
- Direct and monitor assignments of new loss activity for claims
- Review and approve correspondence and reports including coverage position letters and Large Loss Reports
- Review and approve reserves and settlements in excess of the authority of the handling examiner
- Make recommendations concerning reserve changes to Director or Senior Management
- Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)
- Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives
- Assess and evaluate inidual examiners and team performance, provide feedback and develop training needs
- Prepare and distribute reports by collecting and summarizing information
- Assist in preparation of budgets, evaluation of expenses and assess resource needs
- Foster and encourage strong relationships with internal stakeholders, including Underwriting and Actuarial
- Promote and enhance strong relationships with internal and external customers and partners
- Participate in special projects as requested
- Travel to other claim offices, mediations, trials, and conferences as required
Education
- Bachelor's degree or equivalent work experience
- JD, advanced degree, or focused technical degree a plus
Certification
- Must have or be eligible to receive claims adjuster license
Work Experience
- Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience
Skill Sets
- Excellent written and oral communication skills
- Strong analytical and problem-solving skills
- Strong organization and time management skills
- Ability to deliver outstanding customer service
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
- Ability to work in a team environment
- Strong desire for continuous improvement
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees' needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
- Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
- All legitimate job postings with Markel will be posted on Markel Group Careers.
- All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $97,520 - $134,090 with a 25% bonus potential.
Who we are:
Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
What's in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
No agencies please.
alpharettagahybrid remote workilne
Title: Claims Manager, Prompt Resolution Team
Locations:
Richmond, VA
Omaha NE
Red Bank NJ
Plano TX
Alpharetta GA
Rosemont IL
time type
Full time
job requisition id
R0022531
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
This position will be responsible for managing a team of Claims Examiners handling a wide variety of general liability claims. This position will report to the Director of General Liability claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.
Responsibilities
- Confirms coverage of claims by reviewing policies and documents submitted in support of claims
- Direct and monitor assignments of new loss activity for claims
- Review and approve correspondence and reports including coverage position letters and Large Loss Reports
- Review and approve reserves and settlements in excess of the authority of the handling examiner
- Make recommendations concerning reserve changes to Director or Senior Management
- Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)
- Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives
- Assess and evaluate inidual examiners and team performance, provide feedback and develop training needs
- Prepare and distribute reports by collecting and summarizing information
- Assist in preparation of budgets, evaluation of expenses and assess resource needs
- Foster and encourage strong relationships with internal stakeholders, including Underwriting and Actuarial
- Promote and enhance strong relationships with internal and external customers and partners
- Participate in special projects as requested
- Travel to other claim offices, mediations, trials, and conferences as required
Education
- Bachelor’s degree or equivalent work experience
- JD, advanced degree, or focused technical degree a plus
Certification
- Must have or be eligible to receive claims adjuster license
Work Experience
- Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience
Skill Sets
- Excellent written and oral communication skills
- Strong analytical and problem-solving skills
- Strong organization and time management skills
- Ability to deliver outstanding customer service
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
- Ability to work in a team environment
- Strong desire for continuous improvement
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees’ needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
- Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
- All legitimate job postings with Markel will be posted on Markel Group Careers.
- All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $97,520 - $134,090 with a 25% bonus potential.
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our erse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to iniduals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
100% remote workus national
Call Center Representative
Location: Houston, TX United States
Remote - USA
Job ID
39971269
Brand Name
Tailored Shared Services, LLC
Job Function
Office - Contact Center
Shift
Day Job
Job Description:
Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men's Wearhouse, Jos. A. Bank, Men's Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose it we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team, and grow, you might be a perfect fit.
About the Job
We currently have an exciting opportunity for a Tier 1 Telecommunications Representative. This role plays a key part in assisting and supporting our stores and customers. This person will respond to customer contact received via telephone, consistently ensuring quality service and proper issue resolution while remaining in compliance with Company and contact center procedures. This position is an in-office position based at our Houston, TX office and reports directly to the Supervisor, Telecommunications Tier 1.
What You'll Do | Key Accountabilities
- Receive and respond to incoming calls with a friendly and welcoming attitude, using professional phone etiquette and active listening skills.
- Utilize tact and sound judgment in resolving customer and store inquiries, by providing appropriate responses and resolutions.
- Maintain up to date product knowledge, policy information, and promotional offerings.
- Effectively communicate with customers and store employees accurately and promptly.
- Meet and maintain service levels, department goals, and quality voice of customer survey scores, while providing an exceptional customer experience.
- Maintain customer records by properly documenting all customer interactions in the CRM.
- Resolve common issues, while using internal resources and training materials.
- Additional duties as assigned.
Benefits
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts.
What You'll Bring | Skills and Experience
- High school diploma or equivalent required
- 1-2 years' experience in a customer focused role
- Bilingual (English/ French or English/ Spanish) a plus
- Professional communication skills required, both written and verbal
- Well-developed problem analysis skills
- Ability to handle sensitive and confidential information and situations
- Ability to gather and summarize data, find solutions, and prioritize work
- Ability to handle multiple tasks and systems at one time while paying strict attention to detail and deadlines
- Proficient use of Microsoft Office programs including Word, Excel, and Outlook
Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.
Work Environment, Physical & Mental Demands
- Ability to sit and work at a computer keyboard for extended periods of time
- Ability to stoop, kneel, bend at the waist, and reach daily.
- Able to list and move up to 25 pounds occasionally.
- Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.
- Hours regularly 40 hours per week, as work dictates.
- This is an in-office position based at our Houston, TX office or remote within the U.S.
100% remote workus national
Title: Call Center Trainer
Location: Remote - United States
Requisition ID
2026-77499
Category
Training
Job Description:
Overview
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Purpose
Develop and facilitate progression and enhancement training for new hires in order to meet and exceed all aspects of client needs and requirements according to policies and procedures
This position is 100% work at home. While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship.
This is a temporary STRETCH assignment. This temporary role is expect to last March - May, with a change to turn into a permanent role at the end of the assignment based on performance and business need.
Responsibilities
Your Responsibilities
- Coordinate new hire, progression and enhancement training
- Train new and existing employees on client projects emphasizing customer confidentiality and security
- Develop non-classroom communication and training materials
- Assess inidual participant and class performance
- Participate in minor client interaction including effective curriculum feedback and client visits
- Demonstrate the highest standards of ethical and professional conduct in dealing with new employees
- Thrive as a team player in a fast paced, high energy, change oriented environment
- Ensure all policies and procedures are adhered to including Security, HR, Operations, etc.
- Perform other related duties and assignments as required and assigned by supervisor or manager
Qualifications
- Minimum 1 year call center supervisory or training experience in high paced customer focused environment
- Six months previous Customer Service Experience
- Ability to work under pressure, plan, meet deadlines and be accountable for the performance of others
- Requires solid organizational, administrative, leadership and time management skills
- Able to demonstrate personal ownership of tasks and follow through to obtain desired results
- Must have a keen sense of attention to detail, taking the initiative
- Must be enthusiastic and comfortable speaking in front of large groups of people
- Patience with various types of learners
- Skilled in determining why and how tasks should be handled to effective completion
- Proven experience in overcoming unexpected difficulties and using logical problem solving skills
- Excellent written and verbal communication skills
- Prior training curriculum development (instructional design) experience preferred
- Must have availability to work various shifts influenced by current business needs
- College degree preferred or equivalent work experience required
- High school diploma or GED required
- Must pass background and drug tests
Soft Skills
- Process Excellence
- Collaboration
- Communication
- Emotional Intelligence
- Open-Mindedness
- Critical Thinking
- Solution Orientation
- Entrepreneurship
- AI Proficiency
- Data Literacy
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and ersity, where everyone feels welcome and valued.
cahybrid remote worknew york citynysan francisco
Title: Forward Deployed Engineer, Custom Agents
**Location:**San Francisco, CA | New York City, NY
Job Description:
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As a member of the Custom Agents, Applied AI team at Anthropic, you will be a Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers to drive transformational AI adoption within highly regulated industries. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems. Our FDEs engage with customers to accelerate the adoption of existing products and create new applications built on our models.
Working closely with our Post-Sales, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will sit at the frontier of enterprise AI deployments and serve as one of our founding FDEs who helps to shape our forward-deployed motion within highly regulated industries. We expect our FDEs to operate autonomously, thrive under ambiguity, and represent Anthropic at the highest level in customer environments. This is a significant responsibility: you'll play a key role in championing our mission in enterprise.
Responsibilities:
- Work within customer systems to build production applications with Claude models, ensuring that these products meet customer requirements.
- Deliver technical artifacts for customers like MCP servers, sub-agents, and agent skills that will be used in production workflows.
- Provide white glove deployment support for Anthropic products in highly regulated enterprise environments.
- Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams.
- Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks.
- Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.
- Travel frequently (25-50%) to customer sites to build in person with customers.
- Be a champion for Anthropic's mission in the field.
You May Be a Good Fit If You Have:
- 4+ years of experience in a technical, customer facing role such as Forward Deployed Engineer, or as a Software Engineer with consulting experience. Former technical founders are also encouraged to apply.
- Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.
- Strong programming skills with proficiency in Python (and ideally in one or more additional languages like Typescript, Java, etc) and experience shipping production applications
- High agency with an ability to navigate ambiguity present in complex organizations.
- High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity.
- Passion for advancing safe, beneficial AI systems through creative technical applications.
- Strong communication skills to conduct discovery with customers and to convey technical concepts to erse stakeholders while maintaining a low ego and collaborative approach.
- A background in financial services, healthcare/life sciences, or another enterprise vertical is a plus.
- Experience with enterprise IT systems and/or AI deployment patterns is a plus.
- Experience working as an FDE or in a professional services context is a plus.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000-$400,000 USD
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of erse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
addisonhybrid remote worktx
Title: Principal GTM Architect
Location: United States; Addison, Texas, United States
Job category: Systems Engineering
Job ID: 133466-en_US
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins.
Job Summary
We are seeking a dynamic and strategic Principal Architect to join our North America team, as a thought leader and trusted advisor for NetApp’s strategy, technology focus areas, and customer imperatives – both within NetApp and across our partner and customer ecosystems.
Principal Architects are experts at positioning NetApp’s Intelligent Data Infrastructure business technology strategy into each of the identified customer-driven imperatives where our portfolio is differentiated and solves their challenges with high residual value. They are focused on Data Infrastructure Modernization, Artificial Intelligence, Cloud Transformation, and Cyber Resiliency.
In this role, you will act as the tip of the spear, opening up net-new opportunities at new logos and expanding the footprint at existing accounts, focused on establishing NetApp’s relevance with new buying centers, establishing NetApp’s right to a seat at the table, and opening the door to NetApp sellers to cultivate the deal through to close.
The ideal candidate brings a strong background in sales, customer engagement, and product innovation, with a proven ability to think strategically and drive cross-functional initiatives. This position will report to the Sr Director of Principal Architects, NA.
Key Responsibilities
- Leads initial conversation w/ customers & prospects at EBCs, Sales Meetings, QBRs, and more as required to establish NetApp’s vision and relevance/right to a “seat at the table” in each of the target workload/solution pillars via relatable customer value and mapped to their imperatives, in conjunction with account teams.
- Builds and maintains C-suite, line of business and decision maker relationships around net-new footprint/workloads, or with new logos.
- Operates early in the sales cycle, and works closely with customer domain architects, executives, and business stakeholders to develop initial application & technology architecture concepts to guide investments.
- Develops the technical win plan for each opportunity that they generate, setting out a clear and recommended path for the account team to follow to develop the deal thru to close.
- Applies local area/region/district knowledge to customize target workload sales approaches, and accelerates local adoption of time-sensitive corporate-identified sales strategies aligned with customer imperatives.
- Accountable for initial envisioning of solution and application strategies, roadmaps, and conceptual reference architectures for a customer imperative, focused on achieving long term business goals.
- Collaborates with NetApp account or service managers early in the sales cycle on the implications of respective architectures on the broader customer environment.
- Develops and leads virtual cross-functional Business Solution Area teams leading best practices and strategy for one or more target workloads.
- Works at the area, region, or district level (as appropriate) to capture Win/Loss information related to each of the four customer imperatives to identify key learnings for continuous improvement.
- Consolidates Product Feature Enhancement requests aligned with customer imperatives into Solutions Management.
- Works with sales leadership (Area VP, Regional Directors, District Managers) to jointly identify key target accounts/prospects.
- Focused on customers in the Strategics, Enterprise, and Public Sector market segments.
Education and Experience
- 15+ years leading or developing Information Technology projects with a concentration on Application, Cloud, Infrastructure or Storage Architectures.
- 2+ years of sales experience, or experience as the primary decision maker as a customer for infrastructure and/or cloud solutions.
- Preferred: Degree in Computer Science, Computer/Software Eng., or MIS highly preferred, but not required
- 5+ years of relevant architecture experience or certifications, with knowledge of Artificial Intelligence and/or Cyber Resiliency is an advantage.
- 5+ years of DevOps, systems integration and/or implementation experience
- Experience in a broad range of Infrastructure (Storage, Compute and Network) as well as cloud.
Compensation:
The target salary range for this position is $280,000 - $363,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
full-timenon-techremote
Bitfinex is looking to hire a Customer Support Specialist to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
100% remote workva
Title: Customer Service Representative - Remote, VA
Location: Remote, VA
time type: Full time
job requisition id: JR103459
Job Description:
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
MUST LIVE IN VIRGINIA
SHIFT IS MONDAY- FRIDAY
Mocare is looking for optimistic iniduals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.
***WORK FROM HOME REQUIREMENTS***
- High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test.
- Ability to directly hardwire to your modem
- Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely.
- Attend 100% of training, on camera for the first 30 days of employment.
In this role, you will...
- Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
- Ensure all company procedures are followed
- Ensure accurate trip data is input in our systems
- Demonstrate a personal commitment to producing high-quality work
- Refer unresolved customer grievances to designated department for further investigation and resolution
- Multitask effectively and efficiently to extract necessary information from multiple systems
- Review and educate members on our services and their insurance coverage.
- Support a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays. Holiday coverage is required.
We are excited to speak to someone with the following...
- High School Graduate or General Education Degree (GED)
- 0-2 years of related experience
- 6+ months contact center experience OR customer service experience
- Strong organization skills, written, and verbal communication skills. All system documentation will be in English
- Can type 35wpm or more
- Answer a high volume of calls up to 100+ calls per day
- Proficiency in Microsoft Office Suite
- Ability to talk and type simultaneously in a clear and concise manner while interacting with customers
- Work overtime as required
- Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.
Pay Rate- $14.00/hr
Mocare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.Mocare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Mocare is an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law.
cahybrid remote worksanta clara
Title: Procurement Program Specialist
Location:
Santa Clara, California, United States
Full time
Job ID:
R0119570
Company Name:
HITACHI AMERICA, LTD.
Profession (Job Category):
Customer Service & Contact Center Operations
Remote:
No
Job Description:
Procurement Program Specialist
Company: Hitachi America, Ltd.
Division: Value Integration Division (VID) – Procurement
Status: Temp to Perm
Hybrid
Summary: The Value Integration Division (VID) of Hitachi America, Ltd. serves as a key focal point for high technology business alliances with global business partners and the Hitachi Group of companies. This role involves working with global business partners and Hitachi Group companies, contributing to high technology business alliances, and supporting various stages of the procurement business lifecycle. The Client and Supplier Engagement Specialist will support VID’s mission by coordinating, facilitating, and driving strategic sourcing‑to‑contract (S2C) initiatives across VID’s Direct IT and Indirect business lines. This role focuses on strategic partner identification and implementation, cross‑functional alignment, and supporting adoption of headquarters‑led indirect procurement strategies within business units. This role extends beyond traditional procurement, with a strong emphasis on strategy execution, stakeholder coordination, and initiative support.
Responsibilities:
Support the rollout of both Direct and Indirect procurement programs by clearly communicating objectives and processes to business units and regional teams through structured communications.
Maintain tracking files, milestones, and status reports for both Direct IT and Indirect business lines, including participation, spend, adoption progress, issues, and follow‑up actions.
Conduct competitive market analysis and identify potential business partners and suppliers of goods and technologies.
Draft, review, and recommend revisions to domestic and international contracts, including non-disclosure, licensing, distribution, reseller, and purchasing agreements.
Support communication channels with business units and internal requesters by gathering information, addressing inquiries, and guiding teams through program understanding and adoption.
Assist in strengthening internal and external relationships by facilitating clear, consistent communication that supports ongoing business development activities.
Conduct data analysis to measure program performance and impact on business objectives.
Collaborate with team members, internal stakeholders and vendors to support post-award business processes and program management.
Interface with the operation team, Hitachi Group companies and business units, and external suppliers to streamline transaction activities.
Regularly engage with Hitachi Group companies and business units to understand, document, track, and fulfill business needs.
Other duties as assigned by management.
Qualifications
Highly organized, adaptable team player who is enthusiastic about working in a multicultural environment.
Strong research, analytical, and problem-solving skills.
Demonstrated interest in international business.
Bachelor’s Degree in Business or related field.
3-5 years of experience in contracting review process or business development.
Strong organizational and interpersonal skills and excellent written and oral communication skills, including communicating complex business concepts.
Familiarity with technology transactions and software licenses, and understanding of business, financial, and legal aspects of contracts.
Ability to respond quickly and manage multiple priorities in a fast-paced, international environment.
Eagerness to learn and develop within the procurement field.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Proficiency in English is required; proficiency in Japanese is a plus.
EOE Females/Minorities/Protected Veterans/Iniduals with Disabilities
For California only (as required by California’s Pay Transparency for Pay Equity Act (SB 1162): A good faith estimate of the expected salary for this position in our California office upon hire is $30 per hour_. Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi America’s variable pay program, subject to the program’s conditions and restrictions._
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Iniduals with Disabilities
Title: Implementation Consultant, EAM
Job Description:
locations
Remote, United States
Remote, Canada
time type
Full time
job requisition id
R56616
Job Summary:
This is a remote position.
You have a commitment to providing the best customer service possible and the ability work as a team to ensure the successful deployment of Trapeze EAM software solutions. You are looking for an exciting opportunity to contribute to a leading software company’s implementation strategy and grow our customer base.
Travel is required (up to 50% within North America)
THE PRODUCT
Trapeze EAM is a comprehensive transit asset management software application designed for tracking the management and maintenance of all transit infrastructure for which a transit agency is responsible: rolling stock (bus, railcar, non-revenue), facilities assets (stations/shelters), track/fixed guideway (linear), maintenance of way, etc. You will be leveraging our Trapeze Enterprise Asset Management (EAM) suite of software to help Trapeze clients and their passengers in their journey.
THE POSITION
The Implementation Consultant works directly with clients and colleagues to improve transit operations using Trapeze's Enterprise Asset Management products. Some of the responsibilities as part of your role include:
- Mastering the Trapeze EAM product suite and providing subject matter expertise to Trapeze's EAM customers.
- Analyzing customers’ business requirements and objectives to develop business processes to meet their needs.
- Developing and delivering project artifacts such as process diagrams, gap analysis documentation, and functional and technical design documents throughout a project.
- Working with the Project Manager to ensure we deliver within project scope, budget, and timeline.
- Working with Product and Development to report product issues and communicate gaps from customer’s perspective.
- Perform training, consulting, or other support for customers.
- Traveling to customer sites in North America to help improve their operations with Trapeze's products and services.
Required Skills/Experience:
- Experience with integrating EAM systems with other enterprise solutions.
- Ability to analyze data and generate actionable insights.
- Knowledge of databases, SQL, and scripting languages.
- Strong troubleshooting, testing, problem solving and analysis skills.
- Ability to understand and write technical documentation.
- The ability to use business acumen and consulting skills to develop customers.
- Ability to understand and communicate technical information to non-technical audience.
- Ability to prioritize, plan, manage and execute to commitments.
- Strong knowledge of MS Office products including Excel, PowerPoint, Project, and Visio.
- Strong Business analysis skills.
- Experience working in an agile/hybrid/waterfall methodology for software implementation.
- Ability to travel up to 50%
Desirable Skills/Experience:
- Familiar with Enterprise Asset Management (EAM) software.
- Experience in Asset Management, Maintenance and/or the transit industry
- Experience working in a cloud environment.
- Ability to influence the customer in understanding the need to impress this change upon the organization (i.e., customers to accept new processes, new software etc.)
- Project Risk Identification, mitigation, and resolution
Worker Type:
Regular
Number of Openings Available:
1
Title: Expression of Interest - Customer Success - Key Accounts
Location: Home Office - US
Full time
job requisition id JR101328
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.
Job D**escription:**
We are inviting expressions of interest for our Customer Success – Key Accounts role. In this position, you will manage a erse portfolio of named accounts across our global customer base, driving adoption, value realization, and customer advocacy. Your success in the role will directly support renewals, expansion opportunities, and long-term customer satisfaction.
This is an ideal opportunity for someone passionate about cybersecurity, AI, and delivering world‑class customer experience. The commission structure is based on identifying and nurturing upsells and renewals tied to an annual quota.
Please note: Candidates must be located near one of our offices in the US.
Key Responsibilities
- Manage a portfolio of 12–16 existing Darktrace customers, maximizing deployment value and driving ARR growth.
- Partner closely with the Director of Customer Success, Sales, Technical Resources, and Cyber Threat Analysts.
- Conduct executive business reviews and perform deployment health checks to ensure satisfaction and strategic alignment.
- Present, demonstrate, and discuss Darktrace’s cyber defense solutions with CISOs and security leaders.
- Identify, nurture, and negotiate upsell and cross‑sell opportunities that align with customer needs and use cases.
- Facilitate seamless renewals by ensuring customers are set up for long‑term success.
- Analyze engagement metrics to assess risk, strengthen account health, and execute targeted action plans.
- Lead customer escalation management through cross‑functional coordination.
- Mentor and support developing Customer Success Managers by sharing best practices and onboarding guidance.
- Build strong internal partnerships to design tailored solutions for complex or strategic accounts.
Qualifications & Experience
- 5+ years of experience in Customer Success, Project Management, Business Development, Technical Account Management, Client Services, or Consulting.
- Exceptional communication and presentation skills, with the ability to engage senior leaders across industries.
- Familiarity with enterprise networking technologies and foundational cybersecurity concepts (preferred but not required).
- Strong organizational skills, self‑motivation, and comfort working both independently and collaboratively.
Compensation Range
- Base Salary: $100,000 – $125,000
- Commission: Uncapped (80/20 compensation structure)
- Final offer will be based on experience and location.
Benefits:
100% medical, dental and vision insurance, plus dependents
Paid parental leave
Pet insurance Discount
Life insurance
Commuter benefits
401(k)
Employee Assistance Program
Title: Brand Management Administration Representative (Hybrid-AZ)
Location: Phoenix, AZ Corporate Headquarters
locations
Phoenix, AZ Corporate Headquarters
time type
Full time
Job Description:
Join BWH Hotels – Where Passion Meets Purpose
At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.
Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!
Job Purpose
Supports business initiatives by providing administrative support to Best Western’s members and internal staff in accordance with governing documents. Maintains data integrity and archives by safeguarding sensitive information, and providing documents and reports for internal departments as appropriate.
Key Responsibilities
- Acts as liaison for existing hotel members by interpreting and communicating applicable company policies relating to compliance.
- Communicates diplomatically, internally and externally, via email, letters, and telephone/teleconference. Escalates as appropriate.
- Performs administrative duties by maintaining files and updating multiple tracking systems and databases. Ensures databases are accurate.
- Reviews tracking systems, researches and prepares effective and accurate correspondence to hotel members regarding compliance with Best Westerns Rules and Regulations and/or Bylaws.
- Gathers, prepares, and reviews detailed and sensitive information to be considered by the Board of Directors. Coordinates the production of documents used by the Board, Executive Team, and others to make critical decisions regarding property status.
- Provides follow up and support to Board decisions through monitoring property adherence to the terms of conditional extensions, Terms of Approval, design requirements, waiver/extension requests, design and QA visits, and membership status.
- Handles incoming checks and/or billing appropriate fees including Board administrative fees, extension fees, and visit fees.
- Obtains and conveys accurate information by interfacing with various internal departments. Coordinates with other departments which may include Legal, Design, Regional Services/Global QA, Brand Identity, Education and Training, Customer Experience, Customer Care, Accounting and other internal contacts to ensure all information relating to reservation system status, schedules, membership requirements and status is accurate.
Preferred Experience and Education
- Minimum 2 years related experience in a corporate and/or fast paced administrative environment.
- High School diploma or equivalent certification.
- Intermediate proficiency in Microsoft Office Suite and related business software.
- May require advanced proficiency in specific applications.
- Must demonstrate attention to detail. Must be able to multi-task and have ability to prioritize tasks based off importance while still meeting deadlines. `
Required Knowledge and Skills
- Familiar with general office procedures and office equipment plus special knowledge of databases, company organization, policies, personnel, and terminology unique to functional area assigned.
- Sound knowledge of procedures, policy manual, Rules and Regulations and Bylaws pertaining to all the various teams that work with the department.
- Advanced verbal and interpersonal skills in dealing with hotel members, the Board, senior management, executive staff and others internally and externally.
- Communicate accurate responses in assigned area. Able to respond effectively to verbal and written requests concerning area of work.
- Speaks, writes, and/or presents clearly and effectively; builds relationships with co-workers and hotel members.
- Resolves routine and non-routine problems through experience and knowledge of policy manual, Rules and Regulations, and Bylaws.
- Compiles data for reports and check documents and databases for accuracy.
- Reviews data for accuracy, thoroughness and compliance with defined parameters.
- Accuracy and timeliness are a must.
- Must be able to spend extended periods of time at the computer.
- Need for high level of accuracy under time/deadline pressures.
Work Location and Schedule
- This is a hybrid position, generally requiring onsite presence Mondays, Wednesdays and Fridays at our Headquarters location, with the option to work remote on Tuesdays and Thursdays. The office address is 6201 N 24th Parkway, Phoenix, Arizona 85016
This position is not eligible for immigration sponsorship.
Benefits Summary****for Full-Time Employees
·Medical/Dental/Vision available day one
·Vacation/Sick- accruals start day one
·Paid company holidays and personal holidays to celebrate what’s important to you
·401K - company contribution and match (U.S.)
·Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
·Employee discounts/hotel discounts
·Free financial and health wellness programs
·Tuition Reimbursement
Equal Employment Opportunity
BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ iniduals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.
100% remote worknj
Title: Customer Service Representative - Work From Home, NJ Only
Location: Remote, NJ
Job Description:
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
MUST LIVE IN NEW JERSEY
locations
Remote, NJ
time type
Full time
SHIFT IS MONDAY- FRIDAY
Mocare is looking for optimistic iniduals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.
***WORK FROM HOME REQUIREMENTS***
- High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test.
- Ability to directly hardwire to your modem
- Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely.
- Attend 100% of training, on camera for the first 30 days of employment.
In this role, you will...
- Receive and document customer concerns while ensuring all relevant information is correct in a timely manner
- Ensure all company procedures are followed
- Ensure accurate trip data is input in our systems
- Demonstrate a personal commitment to producing high-quality work
- Refer unresolved customer grievances to designated department for further investigation and resolution
- Multitask effectively and efficiently to extract necessary information from multiple systems
- Review and educate members on our services and their insurance coverage.
- Support a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays. Holiday coverage is required.
We are excited to speak to someone with the following...
- High School Graduate or General Education Degree (GED)
- 0-2 years of related experience
- 6+ months contact center experience OR customer service experience
- Strong organization skills, written, and verbal communication skills. All system documentation will be in English
- Can type 35wpm or more
- Answer a high volume of calls up to 100+ calls per day
- Proficiency in Microsoft Office Suite
- Ability to talk and type simultaneously in a clear and concise manner while interacting with customers
- Work overtime as required
- Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.
Pay Rate- $16.55/hr
Mocare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Mocare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Mocare is an Equal Opportunity Employer.
- EEO is The Law - click here for more information
- Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
- We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]
hybrid remote worknc
Title : Certificate Specialist
Job Description:
Role: Certificate Specialist
Location: North Carolina
time type
Full time
job requisition id
R0016116
Why Join Howden US?
At Howden, we’re not just building a business- We’re rewriting the rules of what a global insurance broker can be. And now, it’s your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we’ve grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.
We’re launching our US retail platform with the same entrepreneurial spirit that’s driven our success worldwide- and we’re looking for trailblazers to help shape the future.
Why Howden?
You’ll Own It
With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you’re not just joining a team—you’re building a business you truly own.
You’ll Be Empowered
We’re a destination for talent where people are trusted to look after their clients and grow together. You’ll have the freedom to lead, backed by global scale and local expertise.
You’ll Be Part of Something Bigger
Our integrated platform spans broking, reinsurance, and MGA capabilities—giving you access to everything you need to deliver for clients and build something remarkable
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented iniduals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
What is the role?
The Certificate Specialist is responsible for supporting the issuance of client insurance documents within the US Regional Business Service Center. This role ensures accurate and timely delivery of Certificates of Insurance (COIs) and Auto ID cards, while coordinating with carriers and account teams to meet client expectations, service standards, and compliance requirements.
What will you be doing?
Certificates of Insurance (COIs)
Review COI requests to determine requirements, delivery method, and client expectations.
Obtain necessary carrier endorsements to support accurate COI issuance.
Ensure timely delivery of COIs in line with compliance and service standards.
Auto ID Cards
Process Auto ID card requests based on fleet and/or vehicle-specific needs.
Coordinate issuance with carriers and ensure proper documentation is maintained.
Renewals
Coordinate the issuance and delivery of renewal COIs and auto ID cards to clients.
Track renewals to ensure deadlines are met and documentation is complete.
Compliance and Recordkeeping
Maintain accurate records of issued COIs and Auto ID cards for audit and compliance purposes.
Support adherence to regulatory requirements and company policies in document issuance.
Collaboration and Service
Partner with account management teams to clarify requirements and resolve issues.
Communicate with carriers as needed to secure endorsements and verify documentation.
Key Skills & Competencies
Organizational Skills: Ability to manage multiple COI and Auto ID requests with varying deadlines.
Attention to Detail: Essential for ensuring documents are issued accurately and align with carrier endorsements and client requirements.
Communication Skills: Strong written and verbal skills for coordinating with account teams, carriers, and clients regarding issuance needs.
Regulatory Knowledge and Compliance Awareness: Understanding of carrier and state requirements for certificates of insurance and auto ID cards.
Computer Skills: Proficiency with Microsoft Excel and billing/insurance systems (e.g. Epic, AMS360, or similar).
Problem-Solving: Ability to resolve discrepancies in requests or endorsements and escalate issues appropriately.
Technical Skills: Proficiency in Microsoft Office and insurance systems (e.g., Epic, AMS360, or similar) to generate and track documentation.
Qualifications
Bachelor’s degree in Business, Insurance, or related field; or equivalent work experience.
2+ years of insurance operations or document issuance experience.
Familiarity with COI and Auto ID card requirements preferred.
Proficiency in Microsoft Office and experience with insurance systems (Epic, AMS360, or similar).
Demonstrated communication and customer service skills in a professional office environment.
What do we offer in return? A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.
And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion At Howden we value ersity - there is no one Howden ‘personality type’. Instead, we’re looking for iniduals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
What do we offer in return?
A career that you define. At Howden, we value ersity – there is no one Howden type. Instead, we’re looking for iniduals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Updated 4 months ago
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