arlingtonaustinhybrid remote worktxva
Title: Business Development Representative
Location: Austin, Texas or Arlington, Virginia
Job Description:
Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.
Armis is a privately held company headquartered in California.
Business Development Representative
Location: This is a hybrid position located in Austin, Texas or Arlington, Virginia
The role:
As a Business Development Representative at Armis, you will play a critical role in developing a highly qualified funnel for our field sales team, in turn growing the overall revenues for the company. In a market where our buyers are incredibly educated, you will use your creativity and persistence to develop qualified leads for our sales team. Through targeted outreach and qualifying inbound marketing leads, you will help initiate product value to our future customers. In addition, you will work on various marketing and social media programs designed to build new opportunities.
If you embody the following attributes, then the Armis BDR role is the right role for you!
- Accountability to delivering results
- Natural curiosity and desire to learn
- Creative problem solver
- Team Player
What you will do…
- Strategize closely with Account Executives to engage key personas within targeted accounts, set qualified prospect meetings, and build targeted pipeline within respective territory
- Foster relationships through outbound engagement (emails, calls, social media, in-person events) with prospective customers utilizing a variety of marketing and sales tools (SFDC, Outreach) *Expect to make 50-100 calls per day
- Collaborate with your peers within the BDR org to share best practices and success stories
What we expect…
- Minimum 2+ years professional experience in sales/business development, or full cycle sales experience
- Salesforce experience
- Cold Calling experience
- Quarterly Travel required - Internal meetings, Regional/Global events
- Customer skills: communication, empathy, and integrity
- Meeting and exceeding your quota and goals!
- Prior knowledge of SaaS business landscape
- A bachelor's degree is ideal
We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the confidence gap. We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.
Salary range guidance for this position is: $65,000 - $75,000 USD
The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.
Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.
The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and erse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.
Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.
Title: Colonial Penn Licensed Life Insurance Phone Sales and Service Day or Evening Agent REMOTE
Location: Carmel, IN
Work Type: Remote
ReqID : JR169748
Job Type : Full time
Job Description:
Job Details
The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus eligible. Candidates and associates may be asked to travel to corporate offices for interviews, training and/or meetings. Work cannot be performed from outside of the United States.
Are you ready to make a difference while building a rewarding career? At Colonial Penn, we're seeking enthusiastic and driven sales professionals who are passionate about helping seniors aged 50-85 secure their future. Join our vibrant and erse team of Colonial Penn Licensed Life Insurance Phone Sales and Service Agents working remotely across the U.S.!
As an Colonial Penn Licensed Life Insurance Phone Sales and Service Evening Agent, you'll engage with new and existing customers, through inbound and outbound interactions, delivering a life insurance solutions.
Why Choose Colonial Penn?
- Exceptional Earnings Potential: Earn competitive salaries-average $64K annually, top performers reaching $95K (highest exceeding $100K+), and a first-year average of $52K. PLUS, the top five performers receive a monthly bonus of up to $2,000!
Uncapped Bonuses: Push your limits and earn more!
Comprehensive Benefits: Enjoy medical, dental, and vision benefits starting the 1st of the month after your start date.
Work From Home: Remote position from your U.S.-based home!
Lead-Driven Success: Access daily leads-2025 YTD averages include 212 outbound calls, 734 web inquiries, and 309 upgrades.
Paid Training: Three weeks of virtual training to set you up for success, followed by sales opportunities.
Cross-Training Opportunities: Expand your skillset with special incentives and multiple business queues.
Generous Time Off: 20 Paid Days Off, 2 Flexible Holidays, and 10 Paid Holidays.
Retirement Savings: 401K with company match!
Life Insurance: Paid life insurance coverage.
Equipment Provided: We'll ensure you're fully equipped for success.
Evening shift with differential pay!
Monday-Friday
Eastern 1 PM to10 PM
Central 12 PM to 9 PM
Mountain 11 AM to 8 PM
Pacific 10 AM to 7 PM
Bilingual Bonus: English/Spanish bilingual associates receive additional base
compensation.
Think You've Got What It Takes?
We're looking for:
- Licensed Life and Health Insurance Professionals (active license in your resident state).
- Customer-focused iniduals who thrive in a sales-driven environment.
- Strong communicators with excellent verbal and written skills.
- Minimum education requirement: High school diploma or equivalent.
What Are the Next Steps?
- Screening: Connect one-on-one with a Colonial Penn Talent Acquisition Partner.
- Final Interview: Participate in a video interview with Colonial Penn Supervisor(s).
- Offer: Receive an offer within 24-48 hours after your final interview, if selected.
- Background Check: Complete required screening.
At Colonial Penn, we don't just offer a job, we offer an opportunity to grow, succeed, and make a lasting impact. Apply now and become part of a fast-paced, rewarding environment where your potential knows no limit.
Compensation
We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Title: Customer Service Support Representative, Spanish Speaking (DentaQuest)
Locations:
Kansas City, MO Office
DQ Milwaukee Bayshore ( Milwaukee, WI)
hybrid
time type
Full time
job requisition id
JR00118734
Job Description:
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and iniduals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Job Description:
Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.
The opportunity:
The Customer Service Support Representative I position interacts with customers to provide and process information in response to general inquiries, concerns, and requests about products and services. The CSSR must project a professional company image and provide superior customer service by corresponding with customers via any of customer contact channels.
LOOKING FOR SPANISH SPEAKING CANDIDATES
How you will contribute:
- Responds to customer inquiries in a courteous and professional manner.
- Responds to customer inquiries in a courteous and professional manner.
- Researches assistance requested and consistently provides accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions.
- Thoroughly and completely document all customer interactions.
- Educates customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
- Provides direction on the usage and benefits of self-service tools.
- Assist members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
- Appropriately routes inquiries to the necessary departments or iniduals when resolution of the inquiry is beyond the span of control of this role.
- Meets or exceeds inidual, department, and client specific goals.
- Understands and adheres to all of DentaQuest's administrative and contractual policies and procedures.
- Contributes to the success of the organization by suggesting ways to improve the service delivery processes.
- Other duties as assigned.
What you will bring with you:
- High School Diploma or Equivalent.
- 2 years of experience in a high-volume customer service environment.
- Dental terminology knowledge and group health insurance experience a plus.
- Proven professional verbal and written communication skills.
- Ability to efficiently operate a computer and knowledge of Microsoft Office applications.
- Strong organizational skills and attention to detail.
- Ability to work independently and with a team.
- Ability to learn quickly and adapt to a fast-paced production environment.
- Cooperative, professional and effective interaction skills with co-workers, company staff and visitors.
- Critical thinking and problem-solving skills.
- Ability to tolerate repetitive work without compromising accuracy and service levels.
- Required to attend additional training as requested/deemed necessary.
Salary: $35,400 - 47,800
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your inidual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified iniduals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Customer Service / Operations
100% remote workus national
Title: Customer Experience Specialist I
Location: Remote, United States
Role Type
remote
Category
Customer Experience
Job ID
2026-4054
Job Locations
US-VA-Manassas
Job Description:
Overview
Ready to shape the future of science and global health? ATCC, a leading nonprofit biological resources and standards organization, is seeking a Customer Experience Specialist I to work a late shift of 10:30 AM to 7 PM EST and working remotely. In this role, you will be the primary point of contact for our domestic customers, providing exceptional support through phone calls, emails, and online chat. This position involves handling a variety of tasks, including distribution, order, permit, and website support, as well as addressing general inquiries and basic product questions. Your contribution is crucial in ensuring a seamless and positive experience for our customers.
We are seeking a customer-focused specialist with proven service experience, strong communication and problem-solving skills, proficiency in CRM tools, and a track record of delivering quality support across multiple channels in fast-paced environments. Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.
This is a remote role that may require a site visit to Manassas, VA one day per quarter. Prior customer experience required, ideally taking calls in a fast-paced environment with good attention to detail. Background in life sciences or biology is a plus but not required for this exciting career opportunity in biotech.
#LI-Remote
Responsibilities
- Customer Support and Interaction: Respond to inbound customer inquiries via phone, email, and website contact forms or chat. Process orders across various channels, such as phone, email, website, robotic process automation (RPA), or eProcurement. Maintain a high level of professionalism and empathy in all customer interactions, striving to exceed customer expectations and promote satisfaction.
- Order and Distribution Management: Provide domestic distribution support, processing orders and addressing inquiries related to permit requirements, shipping, order tracking, accounts, cancellations, and credits/debits. Elevate more complex orders and inquiries to the Customer Experience Specialist III as needed. Record customer inquiries and issues in a system to leverage for further data reviews and potential product and/or process improvements with cross-functional teams.
- Product and Resource Utilization: Provide support for basic product inquiries, utilizing readily available resources such as website information, product documentation, and training materials. Utilize scripts, procedures, training materials, and other resources to recommend solutions. Escalate to the Customer Experience Specialist III when the training materials or guides do not adequately support customer inquiries or require updates.
Qualifications
- High school diploma and 2-5 years' experience or equivalent experience in a customer service or a related field.
- Clear, professional communication skills across phone, email, and chat.
- Track record of effective problem-solving with strong attention to detail.
- Proven ability to use CRM, ERP, and phone systems to manage customer interactions.
- Demonstrated success handling multiple priorities in fast‑paced environments.
- Ability to apply product documentation, scripts, and procedures to resolve customer issues.
- Consistent professionalism and empathy in customer interactions.
- Strong organization and collaboration skills.
- Commitment to continuous learning in product knowledge and service excellence.
- Steady adherence to quality and productivity standards.
- Proactive in staying current on products, services, policies, and terms.
- Judgment to escalate complex issues appropriately.
Benefits
The expected salary range for this position is $43,000 to $50,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.
We Invest in You
Health & Wellness:
Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, & paid parental leave
Work life balance with Paid Holidays and PTO
Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
Employee Assistance Program offering around-the-clock counseling
Financial security:
401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
Exceptional career advancement opportunities, recognition, and rewards
Corporate bonus program
Mission Focused:
Non-profit organization supporting critical life science research
We give scientists the tools they need to make discoveries that improve and save lives
Contribute to community involvement and social responsibility
Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.
hybrid remote worknyrochester
Title: Customer Care Specialist
**Location:**Rochester, NY United States
Work Type: Hybrid, Full Time
Job ID: CUSTO002929
Job Description:
Hours:
40 hours/week
The contact center is open Monday - Saturday. Weekdays 7:00 a.m. - 7:00 p.m. and Saturdays 8:30 a.m. - 2:00 p.m.
Schedule:
This position offers a set schedule, Monday - Saturday with a day off during the week, and every Sunday off. It is a hybrid role that is remote eligible for up to 50% of the time if all performance expectations are consistently being met. Must be flexible to meet current and future business needs.
Comprehensive Benefits:
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
Pay and Incentive Plan:
$22.02/hr with opportunity to advance to a level II
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!
Purpose of Position:
This position is accountable for helping customers via a phone channel, assisting with account reviews, transaction processing, and customer profile maintenance. Telebanker I employees identify and recommend products and services to help customers address financial needs in a referral capacity. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets.
Accountabilities:
Employee Experience: Telebanker I employees are focused on foundational skill development, and sharing feedback to surface actionable improvement opportunities for an enhanced customer and employee experience.
- Active participation in Voluncare
- Model ESL's core values
- Engages in continuous self-development
- Openly accepts feedback to improve performance, and offers feedback for an improved experience
- Is engaged in coaching activities
- Consistent reliability and dependability in fulfilling job responsibilities
Customer Experience: Telebanker I employees are focused on the consistent use of approved behaviors to insure that customer experience align with standards.
- Recommend and refer products and services to help customers increase their convenience and achieve their financial goals
- Accuracy in transaction processing
- Adhere to Contact Center Call Center Standards for call handling
- Adhere to work schedule
- Accurately process customer transactions and provide appropriate recommendations to customers who may need guidance in identifying the best solution to meet needs.
- Support the Voice of Customer process by documenting customer feedback in the VOC database
Operational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process.
- Accuracy in transaction processing
- Effective use of system tools to problem solve
- Transitioning call to Telebanker II when call complexity exceeds scope of role
Financial Impact: Telebanker I employees learn about products and services, and use their product knowledge to recommend products and services that benefit the customer.
- Accuracy in transaction processing
- Act as the first line of defense against fraud and scams which place customer account security at risk.
- Strict adherence to verification processes for authenticating customer identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities
- Deliver information to customers on identifying and preventing fraud.
- Sensitivity to unusual behavior, inconsistencies in information provided, or requests for sensitive information
- Escalate issues to higher authorities when necessary
Qualifications
- High School diploma or High School equivalency diploma required
- Min 1yr customer service and/or sales experience in a retail/sales environment
- Comfortable working with a variety of computer applications
- Effective verbal communication skills
- Ability to identify opportunities to deepen customer relationships
- Ability to maintain poise and professionalism under pressure
- Prior banking experience preferred
- Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper
We're committed to ersity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
#LI-KM1 #LI-Hybrid
atlantagahybrid remote work
Title: Executive Assistant
Location: Atlanta United States
Job Description:
Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
Alvarez & Marsal is seeking a dynamic, enthusiastic Executive Assistant (EA) to join the Corporate Performance Improvement (CPI) team. This position will be based in Atlanta and requires a hybrid schedule of 4 days in-office and 1 day remote per week. Standard working hours are 8:30am - 5:30pm.
This role is ideal for someone early in their career who wants to learn how senior executives and a professional services firm actually operate day to day and at a strategic level. The right candidate is highly organized, curious about how a business runs, comfortable with responsibility, and eager to learn from senior leaders early in their career.
Our EAs are made up of a team of professionals who support our top executives and teams across the globe. These critical team members are viewed as strategic partners who enable our teams to deliver gold-standard work to our clients. In addition to providing administrative leadership for the local office and CPI practice, the EA will also be responsible for planning, coordinating, and executing special projects and events. The candidate should be motivated, resourceful, organized, poised, and able to operate independently with strong attention to detail.
How you will contribute
Practice Support
- Provide daily administrative support to CPI Managing Directors including but not limited to: processing time and expense reports, drafting and editing correspondence, scheduling appointments, maintaining calendars, travel arrangements, etc.
- Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off-site meetings, one-on-one meetings, etc. (in person or virtual room set up, meal, gift ordering, etc.)
- Effectively interface with employees from other business units within A&M and senior executives both inside and outside the company.
- Assist with onboarding process for new hires and offboarding process for exiting employees.
- Perform excel analysis as required; e.g., event contract comparisons.
- Work cross-functionally with corporate support teams to include IT, marketing, AR, AP, legal, and building maintenance to ensure smooth business operations for the CPI unit.
- Additional duties as assigned.
Local Office Support
- Serve as point of contact for day to day office needs, including conference room reservations, meal ordering, office maintenance requests, mail, supply ordering, etc. with the local EA team.
- Maintain CPI common areas and conference rooms to ensure a professional work environment.
- Additional duties as assigned.
Qualifications
- Bachelor's Degree required, 0-5 years' work experience
- Outstanding customer service / interpersonal skills; ability to support multiple executives / varied working styles.
- Excellent oral and written communication skills; ability to communicate clearly and effectively with senior leaders and external partners.
- Excellent computer and calendaring skills to include a working knowledge of Microsoft Office Suite
- Attention to detail, organization and process; consistently produce error-free work; organized and detail orientated with excellent follow-through
- Strong problem-solver.
- Self-motivated, tactful, and a great team player.
- Professional image and demeanor.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
The salary range is $60,000 - $70,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including inidual and firm performance. Please ask your recruiter for details.
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace ersity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
hybrid remote workmarshfieldwi
Title: Customer Service Representative I
Location: Marshfield United States
Job Description:
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Job Title:
Customer Service Representative I - SHP (Remote within SHP Service Area)
Cost Center:
101651076 Customer Service
Scheduled Weekly Hours:
40
Employee Type:
Regular
Work Shift:
Mon-Fri; day shifts (United States of America)
Job Description:
JOB SUMMARY
The Customer Service Representative I - Security Health Plan (SHP) primary responsibility is to ensure positive customer interactions with one major product line (Medicare Advantage or Commercial/Marketplace) of Security Health Plan's members. The inidual will interact with members, applicants, providers, and agents via telephone. The Customer Service Representative I - SHP will identify the customer's concern and appropriately research and resolve the inquiry in a timely manner. This is a basic learning phase and will be continually trained and coached to enhance customer service skills. The Customer Service Representative I - SHP will escalate complex issues to a Benefit Specialist.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: None
Preferred/Optional: Associate or Bachelor's Degree in business administration.
EXPERIENCE
Minimum Required: Two years' experience with customer service. Demonstrated proficiency with handling high-pressure situations and with verbal and written communication.
Preferred/Optional: Experience working in a health insurance call center.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None
Preferred/Optional: State of Wisconsin Insurance Agent's license.
This position will be for our Provider Call center with hours 8-4:30 M-F
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
100% remote workflorlando
Title: Clinical Specialist, CRDN - Orlando, FL
Location: Orlando United States
Job Description:
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
Bring your clinical talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in clinical and sales support as we engineer the extraordinary and change lives.
POSITION DESCRIPTION:
Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. CRDN seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. This position will be the customer's first line contact for the CRDN daily operations at assigned accounts.
** This position is a field-based and regional role. Must be able to travel up to 70% of the time within regions**
To find all CRDN Clinical Specialist roles available please use #CRDNCS in the key word search at Medtronic Careers.
POSTION RESPONSIBILITIES:
Sales Support for CRDN business units and will assist with the implementation of the sales strategy of the remaining CRDN business units.
Support the regional CRDN sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans.
The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
Technical Support:
Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
Receives technical inquiries by telephone. Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic CRDN products when appropriate, etc.)
Educational Support:
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating:
1. One-on-one training sessions
2. In-service education programs
3. Seminars and/or outside symposiums
Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives.
Provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”).
Sales Support:
During/following cases:
Complete necessary documentation and phone calls (customer service).
Update sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up.
Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
Maintains open, effective communication with all district personnel, customers, and other Medtronic employees
Performs other related duties as assigned
BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
High School Diploma and a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR-
Associate degree and a minimum 4 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR-
Bachelor’s Degree plus 2 years of experience.
DESIRED/PREFERRED QUALIFICATIONS (optional):
Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer service skills and problem resolution skills.
Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.
PHYSICAL JOB REQUIREMENTS:
Continuous verbal and written communication.
Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
Sitting, standing and/or walking for up to eight plus hours per day
Environmental exposures include eye protection, infectious disease and radiation
Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.
Frequently required to use hands to finger, handle or feel objects, tools or controls
Ability to effectively use a mobile phone, PC, keyboard and mouse
Frequent bending/stooping, squatting and balance
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
Ability to travel extensively with ease
Must be able to drive approximately 80% of the time within assigned territory
Environmental exposure to infectious disease and radiation
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$75,000 - $90,000
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others)
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.charlottehybrid remote worknc
Senior Instructional Designer
Location: Charlotte, NC, United States
Employee Type:
ContractJob Type:
Pay Range:
$40 - $45 per hourJob Description:
Job#: 3020105
Job Description:
Title / Position: Senior Instructional Designer
Location: Charlotte, NC
- Hybrid allowance: 4x/week onsite, 1/week remote
Contract Duration: 12+ months
Top Requirements:
- 3-5 years
- Articulate 360 (Storyline > Rise)
- Adobe Creative Cloud
- AI experience
- To help brainstorm learning outlines, image generation, audio generation
- Embracing the technology
Plusses
- Xyleme
- Rapid Video Generation (Veyond, Paltunes)
Day to Day Responsibilities/project specifics:
We're seeking a dynamic Learning Experience Designer to transform our new hire training programs for sales and retention call centers. You'll take our existing content-eLearnings, videos, agendas, and simulations-and reimagine it into immersive, hands-on experiences that resonate with modern learners. Additionally, Xyleme is utilized for participant guides and facilitator guides as the new hire training program is a week long and includes both elearnings and live workshops. This role blends instructional design, behavioral insight, and a deep appreciation for the art of sales communication. The team is seeking someone with advanced Storyline experience to increase engagement. Main responsibilities will be actual development of the interactive e-learnings and less idea generation. The team has deadlines to hit, so this role will be fast paced and results-oriented.
- Audit and enhance existing training materials to increase interactivity and learner engagement
- Design quick, realistic simulations that reflect the nuances of customer conversations in sales and retention environments
- Collaborate with SMEs to craft conversation flows that mirror real-world scenarios and customer dynamics
- Infuse technology into learning experiences-think gamification, branching scenarios, and adaptive learning tools
- Shift our training approach from lecture-heavy to experiential, learner-driven formats
- Ensure content reflects the emotional intelligence and conversational finesse required in sales
- Continuously evaluate learner feedback and performance data to iterate and improve training assets
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
100% remote workus national
Title: Sr Mobile Engineer - Android
Location: United States Remote
Job Description:
Our Mission
Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.
Overview
How you can make a difference
We’re looking for a passionate Senior Software Engineer (Mobile Engineer - Android) to join our team. This position is responsible for building and implementing creative and effective software solutions for our customers. Senior Software Engineers research, analyze, design, build, test, install, maintain, and improve critical applications and functionality for our core platforms. Senior Software Engineers also mentor their peers and lean on their experience to lead their scrum teams to success.
What you’ll be doing
- Design, develop and deliver high-quality optimally functioning software solutions.
- Analyze and select appropriate technology that meets user needs while being scalable, efficient, and secure, while following company and industry best practices.
- Write and implement efficient, clean code that meets stated requirements while adhering to company, compliance, and security standards.
- Drive quality with a shift-left testing approach, including implementing automated unit testing, testing other developer’s code and partner to support various testing solutions for unit, functional, load and integration testing early and throughout the software development lifecycle.
- Troubleshoot, debug, maintain and upgrade existing software, including suggesting improvements that lead to better solutions.
- Deliver solutions in an agile collaborative workplace with others including Product Owners, analysts, designers, testers, agile coaches, leadership and architects.
- Maintain and grow technical skills, knowledge and currency via online, printed or in person trainings and seminars. Collaborate with peers via formal and informal channels such as Guilds
What you will need to be successful
- Bachelor’s degree in CS/Engineering or equivalent experience.
- 8+ years hands on experience developing Android mobile applications.
- Experience in building, testing and debugging Android mobile apps (iOS is a plus)
- Experience with Kotlin to develop high-quality professional apps (Java, Swift or Objective-C experience is a plus)
- Strong desire to be innovative in the design of members’ mobile experience
- Ability to lead technical discussions, make design decisions and mentor less experienced team members in good development practices
- Desire to work in a collaborative agile environment solving problems as part of a team.
- Commitment to design and deliver code that is readable, maintainable, testable, scalable, reusable, efficient, and innovative.
- Customer service focus.
- Strong understanding of and experience with unit testing.
- Understanding of SOLID object-oriented software principles and experience implementing them.
#LI-Remote
This is a remote position.
Salary Range
$115000.00 To $149500.00 / year
Benefits & Perks
The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including:
Medical, dental, and vision
HSA contribution and match
Dependent care FSA match
Uncapped paid time off
Paid parental leave
401(k) match
Personal and healthcare financial literacy programs
Ongoing education & tuition assistance
Gym and fitness reimbursement
Wellness program incentives
Why work with HealthEquity
HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.
You belong at HealthEquity!
HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified inidual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.
HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.
At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.
As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your iniduality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.
HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.
100% remote workky
Title: Pharmacist Centralized Services Work From Home (Must Reside in KY)
Location: Lexington United States
Job Description:
Job Summary:
Responsible for the implementation of healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services. Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes. Responsible for prescription processing from a remote setting. Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company. Serves as a subject matter expert and resource to other pharmacists and field leaders. Maintains current knowledge of Pharmacy industry and maintains required licensure.
Job Responsibilities
- Implements direct patient care programs, including but not limited to Medication Therapy Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs. Drives the execution of multiple business plans and projects to ensure business needs are being met.
- Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations.
- Drives regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance.
- Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs).
- Provides expertise, resources, education and support to pharmacists and field leadership. Supports staff training experiences and development opportunities. Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity.
- Conducts data and clinical reviews and taking necessary actions to ensure accuracy and appropriateness of medications.
- Reviews drug histories and patient profiles to ensure proper and safe drug therapy. Provides inidualized patient/provider consultation.
- Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns.
- Provides feedback as to the effectiveness of the Customer Retention Program including comments from patients as the value of inidual consultations.
- Responsible for all questions, dialogues, and issues which relate directly to patient therapy.
- Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed.
- Performs other work consistent with the job responsibilities in this document as assigned by management.
- Follows guidelines and procedures for all job responsibilities in order to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.
- Ensures compliance with federal, state, and local pharmacy laws
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
- BS in Pharmacy or PharmD and at least one (1) year of experience in a retail pharmacy environment.
- Current Pharmacist license as granted by the appropriate state licensing authority.
- Experience motivating team members to research and resolve issues.
- Experience working with confidential information.
- Willing to work non-standard hours, which may include evenings, holidays and/or weekends.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Willingness to obtain other state pharmacy licenses if needed.
- Knowledge of insurance plans.
- Knowledge of computer operating systems including Intercom, Promise, and Plus.
- Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
- Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
- Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $113360 - $131040 / Salaried
100% remote workcanada or us national
Title: (Remote) Customer Success Analyst
Location: Canada and the USA.
Job Description:
orthStar is seeking a Customer Success Analyst to join our growing support team. As a successful candidate you will oversee customer tickets and ensure that customers receive timely responses and updates. You will investigate, manage, track and close client support issues. You will be responsible for contributing to a knowledge base and responding to customers through CHAT. You must have the ability to assess priorities and respond to issues accordingly seeing them through to resolution.
In this role, you will report to Manager, Customer Success and you will be supported by a great team in providing exceptional, proactive customer service.
This remote role welcomes candidates anywhere in Canada and the USA. Up to 10% travel may be required. A valid passport will be required to travel across Canada, USA, and the Caribbean.
Salary: 65K-85K CAD based on experience.What your impact will be:
- Deliver first line Customer support Operate as primary support liaison between NorthStar and our clients. Effectively respond to and resolve inquiries of both a product and technical nature received by telephone, electronically submitted tickets or through CHAT.
- Assess various situations, reviewing software configuration, set-up and software code while identifying the correct resolution or escalation according to NorthStar Support guidelines.
- Report detailed information within the client tracking system and document processes, routines, and programs by following the defined guidelines and team goals & objectives.
- Regularly review the database of submitted items and proactively follow up with internal and external clients to ensure that their inquiries and/or issues have been satisfactorily resolved.
- Work closely with other team members as part of a cohesive group exchanging knowledge through peer-to-peer interaction training sessions.
- Maximize and maintain current knowledge and awareness of applications and related technologies.
- Develop, monitor, document and maintain best practices.
What we are looking for:
- Preference would be given to any candidates with utility experience.
- Proven work experience in Software Support role.
- Strong interpersonal and communication skills.
- Excellent analytical, research and problem-solving skills with a strong ability to prioritize work effectively.
- Exceptional attention to detail and the ability to grasp concepts quickly.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
About Northstar:
NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for 50 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology and grasp complex ideas.
bostonhybrid remote workma
Title: Senior Receptionist
Location: Boston United States
Full time
job requisition id MFS-231590
Job Description:
At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest inidual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
THE ROLE
The Senior Receptionist at MFS Investment Management serves as the welcoming face and first point of contact for clients, guests, and employees, delivering a seamless and professional experience that reflects our commitment to excellence. The role requires strong interpersonal skills, organizational expertise, and the ability to handle confidential information with discretion.
WHAT YOU WILL DO
Reception Management and Guest Relations:
Greet clients, guests, and employees with professionalism and warmth, ensuring a positive first impression.
Swiftly and efficiently resolve unforeseen issues related to guest visits such as schedule conflicts, unexpected absences, overbooked rooms, miscommunication about visitor arrival times, etc. Independently resolve issues such that executive guests are unaware of difficulties and maintain a positive impression of the smoothness and professionalism of MFS operations.
Responsible for scheduling meeting rooms, coordinating events and luncheons. Maintains active awareness of all meetings taking place and resolves any scheduling issues that arise.
Ensure the reception area and conference rooms are always presentation-ready, creating a welcoming and professional environment.
Act as a liaison between clients, guests, and internal teams, always ensuring excellent communication and service.
Enters guest and visitor information into building security system to ensure smooth access. Ensure that guests are directed to proper floors and resolve logistical questions.
Executive Assistant Support:
Provide day-to-day administrative support to the executive assistant team, including retrieving meals for executives, placing and receiving catering orders for meetings and events, setting up and cleanup of internal meals, and making deliveries to internal employees.
Sort and distributes incoming mail, handles overnight shipping requirements, accepts all deliveries and arranges for courier services.
Assists, as needed, on special projects and assumes additional responsibilities as requested.
Manages parking garage validations, reconciles invoices and resolves discrepancies.
Process invoices, expense reports in Concur, and other financial records related to office operations.
Office Coordination:
Coordinate with building management and vendors to address maintenance and operational needs.
Monitor and restock office, kitchen, and reception supplies
WHAT WE ARE LOOKING FOR
- Minimum 1-2 years of experience in a receptionist, administrative, or customer-facing role, preferably within the financial services industry.
- Experience in supporting C-suite executives or working in a corporate environment is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), familiarity with office management software, and relevant business knowledge.
- Excellent verbal and written communication skills with a professional demeanor.
- Exceptional organizational skills and attention to detail.
- Is highly responsible, resourceful, savvy and thrives in a collaborative and highly dynamic environment.
- Flexible, and maintains a positive energetic attitude and excellent work ethic.
- Ability to use high levels of diplomacy, tact and courtesy to provide superb customer service to visitors. Interacts with clients, executive leadership and high-profile guests.
- Ability to multitask, prioritize, and manage time effectively.
- High level of discretion in handling sensitive and confidential information.
- Customer Service Orientation - Demonstrated commitment to delivering exceptional service and ensuring positive experiences for clients, guests, and colleagues preferred.
- Interpersonal Skills - Demonstrated ability to build positive relationships and communicate effectively with erse iniduals at all organizational levels preferred.
- Professionalism - Consistently exhibits a polished, respectful demeanor and maintains high standards of conduct in all interactions preferred.
- Problem-Solving - Proven track record of identifying issues and implementing effective solutions in fast-paced dynamic environments preferred.
- Adaptability - Thrives in changing circumstances, quickly adjusts to new priorities, and remains effective under pressure preferred.
- Confidentiality - Maintains strict discretion and safeguards sensitive information in accordance with company policies and best practices preferred.
#LI-HD1
Base Salary Range: $54,000.00 - $78,000.00
This position is eligible for competitive incentive bonus.
At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good-faith expectation for what we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both inidual and company performance. Other components of our Total Rewards Package include:
MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
Education Assistance: Tuition reimbursement up to $8,000 annually
Education Assistance: Access to discounted tutors and college coaches
Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps
Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them
At MFS, we are dedicated to building a erse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.
MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.
MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.
100% remote workchicagoil
Title: Benefits Specialist
Location: Chicago, IL United States
time type
Full time
Remote
job requisition id
JR32600
Job Description:
Department
OPS HR - Benefits Service Center
About the Department
The University of Chicago offers a wide variety of benefits programs and resources to its employees. From our health plan options and wellness programs, to our continuing education opportunities and competitive retirement plans, the University is committed to providing benefits that matter to you at each stage of your employment.
Job Summary
This role provides specialized business support for the development, implementation and administration of cost-effective benefits programs such as pension plans and life, health and disability insurance.
Responsibilities
- Under general supervision, administers the University's Health and Welfare, and Retirement benefits.
- Counsels staff, faculty, retirees, and their families in their initial plan enrollments, making changes to their benefits during the year (family status changes), during open enrollment, and at retirement/termination of their employment at the University via telephone, e-mail, and one-on-one contact.
- Reviews, approves, processes/finalizes the enrollment/disenrollment of medical, dental, vision, flexible spending, health savings accounts, life disability and retirement benefits for active staff, faculty and retirees via Workday, while ensuring they meet specific policies and guidelines.
- Serves as the primary resource for interpretation of all benefits.
- Assists with the resolution of health and welfare benefit issues for active staff/faculty, retirees and health plan providers regarding enrollment and coverage matters via e-mail and phone.
- Interacts with unit administrators regarding employee benefits for new hires and current employees.
- May manage and/or administer one or more designated benefit plans.
- Conducts benefit presentations for employees and new hires, and additional projects as needed per the Director of Benefits and Benefits Manager.
- Provides specialized business support for the development, implementation and administration of cost-effective benefits programs such as pension plans and life, health and disability insurance.
- Supports staff, faculty, retirees, and their families in their plan enrollments, making changes to their benefits during the year (especially during open enrollment), and at termination of their employment at the University via telephone, e-mail, and one-on-one contact.
- Following established policies and procedures, administers employee benefits programs. Assists employees with benefit questions and problems. Assists in the maintenance of benefits records and documents.
- Has limited knowledge of federal and state laws pertaining to a specific subject area.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Certifications:
- --
Preferred Qualifications
Education:
- Bachelor's degree in business, finance, or a related field.
Experience:
- Benefits, human resources, or business related experience.
- Background in a variety of benefits services, such as health and welfare, medical, and retirement.
Technical Skills or Knowledge:
- Proficient knowledge of Microsoft Office.
- Maintain broad-based knowledge of all benefit plans offered by the University.
Preferred Competencies
- Work in a high call and email volume environment.
- Excellent verbal and written communication skills.
- Distinguished presentation skills.
- Exceptional interpersonal skills.
- Superb customer service skills.
- Accomplished analytical skills.
- Work independently and as part of a team.
- Maintain confidentiality.
- Work on multiple projects simultaneously, set priorities, and meet deadlines.
- Effectively communicate information that may not be well received.
- Research, analyze and present data and recommendations in an organized and logical manner.
- Outstanding level of confidentiality, judgment, discretion and diplomacy while working with various iniduals at all levels of the organization.
Working Conditions
- Remote, one day in office per month.
Job Family
University Human Resources
Role Impact
Inidual Contributor
Scheduled Weekly Hours
40
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Hourly
FLSA Status
Non-Exempt
Pay Range
$29.75 - $31.75
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an inidual with a disability, military or veteran status, genetic information, or other protected classes under the law.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information.
Title: Customer Service Representative, Associate
Location: Chicago United States
Job Description:
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We’re looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products’ sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. The hours will be 10:30-7 Monday-Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
Responsibilities:
- Responds to a minimum of 40 calls per day in an inbound call center.
- Maintain a strong performance against established key performance indicators.
- Input and modify customer orders in SAP system.
- Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
- Track order shipments and provide proof of delivery upon request.
- Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
- Process document requests.
- Process credit and debit memo requests that fall within department policy.
- Answer common product questions as first line of response.
- Resolve transactional discrepancies and customer complaints.
- Other duties as assigned.
Qualifications & Requirements:
- High School Diploma or GED.
- Minimum 1 year experience in an inbound call center, preferred.
- Effective verbal and written communication skills.
- Basic computer skills and the ability to navigate company internal and external websites.
- Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
- Basic maintenance, repair and operational (MRO) product knowledge is preferred.
- SAP experience, a plus.
- Possesses entry-level problem solving skills.
- Previous manufacturing/distribution and sales experience a plus.
- Ability to maintain customer-focus and multi-task in a fast-paced environment.
The hourly rate for this role is $21.50.
brentwoodhybrid remote workny
Title: Client Service Support Representative - Contract (Hybrid)
Location: Brentwood, NY
Job Description
Duration: 12 months contract (with possible extension)
We're seeking a Client Service Support Representative to support our Mutual Fund Regulatory Shareholder Mail business unit in Deer Park, NY. In this role, you will communicate directly with clients through emails and phone calls, providing excellent customer service. You will also support our Relationship Administrators and Project Administrators by assisting with the onboarding of new clients, processing print requests, and reviewing print documents for quality control.
This is a temporary, contract position expected to last approximately 12 months, with the potential to go permanent. This is a hybrid position with 2 days per week in the office required, and remote work the rest of the week. The work hours are Monday - Friday, 9:00 AM - 6:00 PM ET.Responsibilities:
- Client facing communications over email and some phone calls
- Act as a backup to any Relationship Administrator when needed supporting clients
- Work with internal teams to obtain material quantities
- Submit Host/Post, DDS, and other print requests
- Run AI Tool and upload material matrix to ICSOL
- Assist with updating APD/CPD
- Request logo creation for print inquiries
- Running reports and analyzing data within Excel
- Other responsibilities/ad hoc projects as assigned
Qualifications:
- 1-2 years of client services experience preferred
- Bachelors degree preferred but not required
- Proficient with Microsoft Excel, specifically with VLOOKUPs, Pivot Tables, etc.
- Experienced with Microsoft Outlook and composing professional, client-facing email communications
- Highly attentive to detail, able to multi-task and follow through
- Ability to handle confidential information
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
brookshirecanadahybrid remote workkslenexa
Title: Technical Solutions Engineer
Location: KS-Lenexa
Job Description: Technical Solutions Engineer
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Job Description
Do you have experience in providing technical solutions to customers? Would you like to work at one of the world’s leading water technology companies where we pioneer solutions to the world's water and climate challenges and improve quality of life for people?
If yes, then we have an interesting role for you!
What is the job about?
We at Grundfos are looking for a Technical Solutions Engineer to join our Industry CSSC (Customer Sales and Support Centre) team.
In this role, you will actively contribute to an efficient and productive internal sales team by providing professional and effective technical advice and quotations to incoming inquiries. Whilst delivering world class customer service, apply established procedures to provide excellent technical quotations, information, advice, and assistance. Provide knowledge of products, applications and services before, during, and after a transaction to maintain and improve our customer experience.
You will report to the CSSC Manager and work on a hybrid schedule out of our office in Oakville, ON, Canada or our Lenexa, KS or Brookshire, TX office in the US.
Your main responsibilities:
- Provide technical assistance to customers regarding the product sizing, applications, system solutions, accessories, installations, prices, etc. assuring the functionality of the solution in practice.
- Create world class quotations that maximise the opportunity for Grundfos to win the order and exceed customer expectations.
- Work closely with product management, supply chain and operations to ensure an efficient process.
- Support sales teams by handling enquires and tenders to include providing dimension, specifications, calculations, time of delivery, operation, and maintenance issues, etc.
- Identify new business opportunities and share any potential with a nominated colleague(s).
- Ensure customer contact and account data is updated in CRM.
- Communicate, collaborate, and provide support with the respective product segment or other suppliers, where local problem solving is not available.
- Contact customer to follow up on quotations.
- Promote digital tools towards customers (Chat, GPC, MyGrundfos, Extranet, etc).
- Follow up on pre-defined customer interactions with set SLA.
Ad hoc tasks:
- Provide overload support for the CSC Front Line.
- Work as a subject matter expert within products, applications or processes to promote and enhance competence within the technical solutions team.
- Knowledge-sharing sessions led or contributed to as a subject matter expert.
Your background:
We imagine that you have:
- An Associate’s or Bachelor’s Degree in Engineering/technical field or equivalent work experience (3 - 5 years’ experience).
- Experience of 2+ years in a similar position, including opportunity and quotation management with a technical background and experience.
- Fundamental product and application knowledge – interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential, but would be an advantage).
- Good communication and networking skills together with the ability to build good and trusting relationships with both Internal and External Stakeholders.
- Working knowledge with Microsoft office, experience using SAP (CRM/SD) would be beneficial.
- Previous experience within Customer Services and relevant administrative experience, organizational skills & accountability with the Customer would be beneficial.
- Knowledge of business structure, products and key market needs to create a successful Customer centric experience.
- Ability to prioritize and complete tasks to deliver desired outcomes within allotted time frames.
- Experience in successfully engaging different groups of stakeholders in difficult and complex situations.
Relocation for this position cannot be supported and qualified candidates must be authorized to work in the U.S. or Canada without the need for employment-based visa sponsorship now or in the future.
Sponsorship is not available for applicants for US Work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
What’s in it for you?
Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.
In addition, your day-to-day benefits include:
- If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues.
- On top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering of your choice.
- Annual bonuses, health insurance, parental support, internal well-being consultants and programmes.
- Access to the modern Grundfos Academy to pursue further both personal and professional development.
- Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
The salary range for this position for candidates in the US is USD69,300 to $104,790 and for candidates in Canada it is CAD77,100 to CAD112,460. Inidual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of Grundfos’s total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. Certain roles are eligible to earn sales incentives based on revenue or utilization.
no remote workokoklahoma city
Title: Receptionist
Location: Oklahoma City -OK United States
Part-Time Days, Onsite
Job ID: 10474
Job Description:
Overview
Join Our Team at Oklahoma Heart Hospital (OHH)
ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.
Why You'll Love Working Here:
- Comprehensive Benefits:
- Medical, Dental, and Vision coverage
- 401(k) plan with employer match
- Long-term and short-term disability
- Employee Assistance Programs (EAP)
- Paid Time Off (PTO)
- Extended Medical Benefits (EMB)
- Opportunities for continuing education and professional growth
Responsibilities
Responsible for greeting and checking patients out after their clinic appointments, scheduling return appointments, collecting co-pays, deductibles, and co-insurance, and completion of authorization process and insurance benefits verification. Also responsible for greeting and checking-in patients arriving for clinic appointments. This position will ensure proper paperwork is completed, and route patient chart to appropriate location. Serves as a liaison between patient and medical support staff.
Qualifications
Education: High school diploma or equivalent required.
Experience: Prefer one (1) year work experience, preferably in a medical front office setting; Knowledge of medical terminology desirable; Microsoft Word and computer experience
Working Knowledge: Knowledge of medical front office procedures; Knowledge of Cerner computer scheduling system; Ability to utilize Windows-based software programs; Skill in greeting patients and answering a busy multi-line telephone in a pleasant and helpful manner; Skill in operating a computer, photocopy machine, and telephone system
Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
colittletonno remote work
Title: Consumer Access Specialist
Location: Littleton United States
Req #: R-0339300
Job Category: Patient Financial ServicesLocation: Littleton, COPay Range: $19.77 – $31.64Location Type: On-siteJob Description:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule:
Part time
Shift:
Day-Weekend (United States of America)
Address:
9670 W COAL MINE AVE
City:
LITTLETON
State:
Colorado
Postal Code:
80123
Job Description:
- Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
- Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.
- Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
- Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.
- Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.
Knowledge, Skills, and Abilities:
- Mature judgement in dealing with patients, physicians, and insurance representatives
- Working knowledge of Microsoft programs and familiarity with database programs
- Ability to operate general office machines such as computer, fax machine, printer, and scanner
- Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
- Ability to communicate professionally and effectively, both verbally and written
Education:
- Associate [Preferred]
- High School Grad or Equiv [Required]
Field of Study:
- N/A
Work Experience:
- 1+ customer service [Preferred]
- 1+ relevant healthcare [Preferred]
- 1+ revenue cycle [Preferred]
Additional Information:
- N/A
Licenses and Certifications:
- Certified Healthcare Access Associate (CHAA) [Preferred]
- Certified Revenue Cycle Rep (CRCR) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$19.77 - $31.64
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
brandonflno remote work
Title: Front Desk Receptionist - Part Time
Location: Brandon, FL United States
- Part-time
- On-site
Job Description:
Company Description
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.
Must be available to work on Saturdays and Sundays.
Job Description
What would you do? – The Specifics
- Ensures high quality customer service while following all safety protocols.
- Ensures a smooth flow of customers through the store.
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
- Processes and understands managed care plans while obtaining document information from the insurance company as needed.
- Provides customers basic and accurate information.
- Schedules and confirms appointments, follow-up visits and classes.
- Files all patient records daily and pulls patient files for the next day's appointments.
- Checks order status and notifies customers when orders are in or of any delays.
- Keeps reception area tidy and presentable with all necessary materials.
- Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
- Participates in regularly scheduled mandatory communication meetings.
Qualifications
Are you the right fit? – The Suitable Talent
- Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
- 0-2 years related experience or training preferred.
- Experience handling multiple phone lines preferred.
- Strong customer service skills required
- Strong organizational skills required
Education: High School Diploma or equivalent.
Additional Information
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include:
- 401k retirement savings with company match and stock purchase plan
- Paid sick time
- Parental leave
- Employee eyewear discount
- College scholarship program
Focus on professional growth and long-term career fulfillment:
- Training programs available
- Access to educational courses
- Emphasis on internal promotions and career advancement.
At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
flfort lauderdaleno remote work
Title: Advisor - Las Olas
Location: Fort Lauderdale United States
Job type: Onsite
Time Type: part TimeJob id: 1890Job Category: Retail AdvisorJob Description:
Posted Date: 2026-01-27T20:30:02+00:00
JobShift:
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on!
What you'll do:
- Communicate Warby Parker's values and brand philosophy on the sales floor
- Delight customers through nothing-but-wonderful service
- Demonstrate unparalleled product knowledge and offer exceptional style advice
- Dream up ways to reinvent retail and the glasses-shopping experience
- Anticipate the needs of your team and customers alike, and be at the ready to lend hand
- Help foster an inclusive culture by treating customers and colleagues with respect
Who you are:
- Excited to work and learn at a fast-paced, high-growth company
- Backed by customer-facing experience in a service-minded environment
- A proactive, adaptable problem-solver who reacts quickly in unexpected situations
- A positive team player who leads by example
- Able to effectively communicate with a variety of people
- Organized, attentive, and detail-oriented
- An energetic self-starter with an entrepreneurial spirit
- Interested in fashion and technology
- Not on the Office of Inspector General's List of Excluded Iniduals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid sick leave1
- Paid Holidays1
- Vacation days per year1
- Retirement savings plan (401(k))
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- And more (just ask!)
Some benefits of working at Warby Parker for part-time employees:
- Employee Assistance Program (EAP)
- Employee Stock Purchase Plan
- Free eyewear
- Paid sick leave2
- And more (just ask!)
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
colakewoodno remote work
Title: Library Associate
Location: Lakewood United StatesJob Description:
About the Job
The Library Associate is a part-time position consisting of 20 hours per week. This position will assist and work closely with our undergraduate and graduate students. Duties include providing Book A Librarian reference and research appointments (in person and Zoom); assisting with ILL management and webpage work as well as other duties and projects. The position's schedule is based on the CCU semester calendar and has the opportunity for a flexible schedule.
About CCU
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
Colorado Christian University was founded in 1914. CCU's motto is--grace and truth. This motto comes from John 1.14: "And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth." (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.
CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars-competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master's granting universities by The Chronicle of Higher Education.
CCU offers more than 200 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
What is most appealing about working at CCU?
- Faith-friendly: CCU's culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
- Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
- Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
- Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
We're looking for candidates who have:
- Bachelor's Degree preferred.
- Interest in helping students with library resources
- Experience working in a library and doing research.
- Strong collaboration skills and commitment to teamwork.
- Flexibility and adaptability.
- Strong customer service focus.
- Self motivation and self direction. Takes initiative and completes projects in a timely manner.
- Ability to balance creativity and practicality.
- Initiative and follow through.
- Interest in a career in librarianship.
Key Job Duties
- Contribute to CCU's mission: Christ-centered higher education transforming students to impact the world with grace and truth. The Library Associate contributes to the University's mission through their work by ensuring student access to necessary resources and by collaborating with faculty and staff to enhance and advance exemplary academics, spiritual growth, and engagement with the world.
- Provide reference through Book A Librarian and research appointments (in person and Zoom).
- Help produce library tutorials using an array of software and web tools.
- Work collaboratively on a team and independently.
- Build and maintain effective relationships with faculty and students.
- Perform other duties as assigned.
Work Environment
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. This position requires sitting at a desk, working on a computer, and conducting phone conversations for extended periods of time. The employee must occasionally lift and/or move up to 60 pounds and will be required to work occasional irregular hours, including some nights and weekends.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package for part-time employees includes a matching 403(b) retirement plan. Pay and benefits will be discussed in more detail as candidates progress through the interview process.
The pay range for this job is: $18.00 - $19.00 per hour. Pay is assigned by reviewing a combination of job-related factors that may include: internal/external pay equity, the salary structure/pay grade, or a candidate's qualifications/experience for the job. A wage range posted is not a guarantee of a specific wage and CCU reserves the right to make pay decisions based on economic and equity considerations. CCU does not determine pay based on sex or any other protected status.
no remote worktxwaco
Title: Part Time Patient Customer Service Representative
locations
Waco, TX
time type
Part time
job requisition id
R260000000512
Job Description:
Location: Ascension Providence Health Center
Shift Hours: PRN as needed, 48 hours required a month and 24 hours on call, additional shifts available
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
- Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
- Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
- Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
- A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
- High School Diploma or GED
- Excellent customer service experience
For this US-based position, the base pay range is $14.00 - $18.99 per hour . Inidual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
earth cityhybrid remote workmost. louis
Healthcare Production Support Analyst
Location: Hybrid - St. Louis / Earth City, MO or Remote
Employment Type: Full-Time
Job ID: 00066154591
Job Description:
About the role
As a Healthcare Production Support Analyst , you will take ownership of resolving complex production and data issues, proactively identifying potential problems, and delivering high‑quality support that meets or exceeds service level expectations. This position is ideal for someone who thrives in a dynamic environment, communicates clearly, and is passionate about delivering exceptional customer service through strong problem‑solving and technical expertise.
In this role, you will:
- Provide technical support to internal and external customers to resolve problems while building and maintaining strong customer relations and partnerships.
- Successful service delivery. Achieve SLAs, high level of client satisfaction, diagnose client issues, accountable for full resolution with root cause analysis, and excellent verbal and written communication regarding issues and opportunities.
- Troubleshooting, testing and resolving reported production support or data issues.
- Maintaining internal and external customer reported questions, problems, and resolution following issue management procedures.
- Managing a workload of technical support issues on timely basis and providing status to external users and internal staff according to the SLA (service level agreement).
- Proactive outreach including working reports to identify potential issues.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position is hybrid, requiring one day per week onsite in a Cognizant or client office in St. Louis / Earth City, MO, or may be remote for qualified applicants. Regardless of your working arrangement, we support a healthy work‑life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs. We will always be clear about role expectations.
What you need to have to be considered
- Minimum of two years' related experience. Experience in customer service and/or help desk preferred. Healthcare industry experience is a plus.
- Proficient in Microsoft office applications, strong written and verbal communication skills and a strong affinity for customer service/people
- Strong written and verbal communication skills with a customer‑first mindset.
- Proficiency with Microsoft Office applications.
- Ability to manage multiple priorities in a fast‑paced environment while maintaining professionalism and attention to detail.
These will help you stand out
- Understanding of healthcare clearinghouse operations and revenue cycle management.
- Knowledge of HIPAA, X12, and ANSI EDI transaction standards.
- Bachelor's degree in Business Management, Healthcare, or equivalent practical experience.
- Strong problem‑solving, organizational, and self‑directed working skills.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
- Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $40-$50K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our erse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
#LI-IK1
hybrid remote workokoklahoma city
Title: Medical Records Tech
Location: Oklahoma City United States
Job Description:
10479
Clerical
Full-Time Days
Oklahoma Heart Hospital, Physician Clinics
HIM
Job Description
Overview
MUST BE AN OKLAHOMA RESIDENT!
Join Our Team at Oklahoma Heart Hospital (OHH)
ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.
Why You'll Love Working Here:
- Comprehensive Benefits:
- Medical, Dental, and Vision coverage
- 401(k) plan with employer match
- Long-term and short-term disability
- Employee Assistance Programs (EAP)
- Paid Time Off (PTO)
- Extended Medical Benefits (EMB)
- Opportunities for continuing education and professional growth
Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!
We can’t wait for you to join our heart-centered team!
Location: 4050 W. Memorial Rd., OKC, OK 73120
Hours: flexible schedule between 6:30am -8:00pm. HYBRID: must be able to work 2 days in office and 3 days remote.
Responsibilities
The Medical Records Tech provides a variety of clerical and filing duties including the scanning of reports into EMR charts. Photocopy records when requested with proper approval. Maintain files and records in a confidential manner. Call for patient records from outside contacts. Scan records into EMR system. Preparation of clinical EMR charts, completed 5 business days prior to clinic. Assist in care and maintenance of department equipment and supplies. Add new material to file records, and create new records as necessary.
Qualifications
Education: High school diploma or equivalent required.
Experience: General clerical experience preferred with some exposure to medical terminology. Typing ability of 40 wpm. Microsoft Word and computer experience required.
Working Knowledge: Windows based operating systems preferred. Medical terminology and medical insurance knowledge preferred.
As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients’ experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
100% remote workus national
Title: Customer Success Manager - Foundation
Location: United States
Work Type: Remote
Job Description:
The Role
The Customer Success Manager (CSM) is responsible for retaining and growing a portfolio of active customer accounts, providing best-in-class support and customer success management. Reporting to the Manager, Customer Success, you'll play a pivotal role in ensuring that our customers are achieving maximum value from our solutions, ultimately driving renewals, expansions, and cross-sells. Working closely with New Business Managers, you'll collaborate on Strategic Growth Plans, guide new customers through onboarding, and proactively monitor customer health to mitigate churn risks. Your primary objective will be to support customers in achieving their goals through GoGuardian's platform, acting as their trusted advisor and main point of contact throughout the customer journey to retain and grow GoGuardian products and services.
This role requires a proactive, customer-focused inidual who is comfortable managing multiple accounts, identifying growth opportunities, and acting as a bridge between the customer and internal teams. You will be measured against ARR targets and responsible for ensuring timely renewals, cross-selling additional products, and expanding accounts to align with evolving customer needs. In every customer interaction, you'll strive to provide a delightful experience, supported by strategic guidance and best practices to drive strong customer engagement and long-term success.
What You'll Do
- Drive Renewals and Account Retention: Ensure a high rate of renewals by managing and nurturing customer relationships, proactively identifying and addressing any challenges, and securing contract renewals before expiration.
- Identify and Execute Expansion Opportunities: Recognize opportunities for account growth by upselling and cross-selling GoGuardian's products to meet evolving customer needs, contributing to both customer success and revenue targets.
- Guide Customers Through Onboarding and Product Adoption: Lead new customers through implementation and onboarding, ensuring a smooth transition to GoGuardian's platform and supporting product adoption through monitoring, guidance, and ongoing best practices.
- Monitor and Improve Customer Health: Track customer usage and engagement, leveraging product usage and analytics tools to forecast risks of churn and opportunities for growth. Take proactive steps to maintain and improve customer health, providing personalized support as needed.
- Act as a Strategic Customer Advocate: Build trusted advisor relationships by understanding customer goals and acting as their advocate within GoGuardian. Partner with cross-functional teams to deliver on customer needs, providing feedback to Product and other departments to continuously improve the customer experience.
- Maintain a High-Accuracy Sales Pipeline: Manage your pipeline within Salesforce, maintaining high accuracy in opportunity forecasting and reporting. You will be responsible for meeting or exceeding a renewal, expansion, and cross-sell quota on a quarterly, and annual basis.
- Deliver Exceptional Customer Experience: Aim to provide a delightful experience in every interaction by being responsive, knowledgeable, and proactive, continuously working to enhance customer satisfaction and loyalty.
- Support Strategic Initiatives and Internal Collaboration: Work closely with New Business Managers to develop and execute Strategic Growth Plans for your designated region. Facilitate seamless transitions from Sales to Customer Success, ensuring alignment on customer needs and objectives.
Who You Are
- You have 1-2 years of experience in account management, customer success, sales, or other relevant experience within the B2B SaaS industry, preferably with a background in edtech or education-focused software solutions.
- You are an empathetic listener with a strong focus on understanding and meeting customer needs.
- You possess excellent time-management and organizational skills, capable of balancing multiple accounts and priorities efficiently.
- You have experience using CRM tools (Salesforce preferred), along with communication and collaboration platforms such as Slack, Zoom, and G Suite.
- You are a clear and effective communicator with strong verbal and written skills, able to engage confidently with current and prospective customers.
- You are a collaborative team player who adapts easily to changing environments and priorities.
- You are self-motivated, persuasive, and eager to learn and grow in a dynamic, fast-paced environment.
What We Expect
- Customer Success & Relationship Management
- Own and nurture customer relationships, ensuring that GoGuardian products and services consistently meet and exceed expectations.
- Act as the main point of contact for assigned accounts, fostering a trusted advisor relationship that positions GoGuardian as an essential partner in achieving customer goals.
- Provide regular communication, strategic guidance, and best practices to help customers maximize their use of our platform.
- Account Strategy and Renewal Management
- Collaborate with New Business Managers to develop and execute Strategic Growth Plans for assigned regions.
- Proactively manage contract renewals, ensuring agreements are secured before expiration, and identify areas for account expansion to support customer needs.
- Track and monitor customer usage, engagement, and health, addressing any risks of churn with timely, targeted interventions.
- Expansion, Cross-Sell, and Quota Ownership
- Identify and pursue opportunities to upsell and cross-sell additional GoGuardian products, driving growth within your existing accounts.
- Actively manage and maintain your sales pipeline within Salesforce, with impeccable hygiene and a high level of accuracy in opportunity forecasting and management.
- Meet or exceed your ARR targets on a quarterly and annual basis through proactive account management, focusing on retention, expansion, and cross-sell opportunities.
- Internal Collaboration and Customer Advocacy
- Coordinate with internal teams to ensure a seamless customer experience, from onboarding through the entire customer lifecycle.
- Act as an advocate for your customers within GoGuardian, sharing product feedback and insights with the Product team to inform future developments.
- Partner with internal stakeholders to quarterback customer risks and escalations, creating and executing action plans to resolve issues and enhance customer satisfaction.
What We Offer
- Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan.
- Flexible time off, paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
- A robust catalog of benefits that support your professional growth and personal well being, including work from home funds, fertility &adoption reimbursement, and more…
Plus the intangible:
- A varied and challenging role in a global and highly innovative high-growth company.
- Supportive, driven colleagues who have your back and share your passion.
The typical annual base salary range for this position, combined with variable pay, results in a total targeted earnings range of $90,000 to $100,000. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.
austinazhybrid remote workking of prussianew york city
Title: Senior Manager, Enterprise Client Services
Location: New York, NY | Austin, TX | King of Prussia, PA | Phoenix, AZ
Job Description:
Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States.
Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and iniduals with disabilities.
Vestwell's platform serves a erse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and inidual savers. To learn more, visit vestwell.com
Who Are We Looking For?
Vestwell is expanding and we're excited about adding an Senior Enterprise Account Management to our Employer Platform Services team who is passionate about our mission to change the retirement FinTech space. Ideally, you have spent 5-8 years working with advisors, sponsors, record keepers and/or TPAs managing day-to-day service requests, and have experience managing a team.
A key component of Vestwell's mission to empower retirement savings is to make the process of setting up and running a plan easy and painless. As an Senior Enterprise Account Management, you will play a key role in building a team who supports the sponsors, enterprise partners, and advisors in administering a plan effectively. Your goal will be to coach your team to ensure they are providing exceptional service for our clients across our platform, identify and create resources for your team as needed, and work with our product teams to find efficiencies to service our clients for scalability. You will also play a key role in the strategic development and implementation of the service structure for new Vestwell work streams and product lines, while driving retention and engagement.
The Employer Services Enterprise Senior Account Management is excited about the challenge that a new opportunity can bring and looks for ways to "wow" clients and partners through excellent service delivery. The Senior Enterprise Account Management sets a high standard for quality with their team and fosters a culture of accountability, growth, and continuous improvement. An ideal candidate possesses strong critical thinking and problem solving skills and looks for ways to encourage curiosity, learning, and development to encourage career development within their team.
What Will You Be Doing?
Day-to-day you will be expected to:
- Managing a team of coordinators, associates, leads, and account managers with a focus on establishing best practices that enable the team to effectively perform their day-to-day responsibilities and deliver on SLAs
- Work with the implementation and onboarding teams on workflows that provide for a smooth transition of plans after a first successful payroll
- Be responsible for the satisfaction of high-tiered relationships of enterprise partners, advisors, and sponsors
- Responsible for running point on client escalations and working with needed parties to de-escalate issues
- Serve as a subject matter expert on the client's plans and administrative procedures
- Ensure the team receives continuous training and development
- Review, maintain, and improve administrative procedures, defining best practices
- Identify, analyze, and assist in executing process improvements
- Provide assistance to marketing and sales with the RFP process when requested
- Manage client expectations to avoid any disconnects with process and timing standards
- Manage day-to-day volume associated with incoming tickets and calls by reallocating resources as necessary to ensure all workstreams have sufficient support
- Ensure collaboration with all internal parties while communicating to the clients
- Attend scheduled client conference calls, when required, to provide plan status and health checks
- Develop performance standards for team members and perform reviews as required; support standards through daily direction, coaching, and counseling
- Prioritize, research and resolve client questions related to technology, plan operation, compliance and other matters
- Research complex and sensitive service inquiries while seeing them through to resolution
- Work collaboratively with the Product team on specific workflows and tooling enhancements that will improve operational and service efficiency
- Evaluate and make recommendations on improvements to the streamline workflow that will enable scalability through improved operational efficiencies. This goal is continuous and assumes the team is sharing ongoing recommendations on a regular basis.
- Create an environment of empowerment among the team members that puts them in a position to further advance the servicing of our current clients
- Develop and maintain training resources for the team
- Reporting on metrics, performance, and team capacity planning to support department initiatives to leadership team
- Responsible for taking ownership of understanding the company's strategic partnerships and differentiating workstreams
- Backlog and blocked item grooming for team; escalating cross-collaboratively with product for resolution
- Participates and oversees change management of Vestwell current/upcoming products, processes, relationships, and integrations while assessing how they impact the service structure and client experience and advocating to the appropriate stakeholders
- Drives key KPIs, engagement of clients, retention, and participation in retirement accounts.
- Develops servicing structure for workstreams to ensure that client needs are met while maximizing available onshore and offshore resources, and develops a continuity plan to ensure the client experience is never impacted
- Drive integration of process improvement initiative into product roadmaps through constant collaboration, building business cases, and relationship building with prod squads and leadership
Requirements
The Necessities:
- 3-5 years defined contribution experience including Client Service, Plan Administration, Compliance, Plan Design, and/or Conversion experience for 401(k) and/or 403(b) plans.
- Develop and maintain strong business partnership with financial advisors, Plan Sponsor, and vendors
- Bachelor's degree or equivalent work experience
- Strong commitment to superior customer service
- Positive and proactive attitude
- Proficiency is required with Excel/Google Sheets, Word/Google docs, Adobe Acrobat, and browsing network directories as we are a paperless office
- Excellent attention to detail and accuracy, proficient with numbers and basic calculations
The Extras:
- Knowledge of one or more record keeping systems
- Series 7, 65, 66 license
- Qualified 401(k) Administrator (QKA) credential
The expected base salary range for this position is $100K - $110K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.
This role will be based in either the New York City, Austin, King of Prussia, or Phoenix office, and will be part of Vestwell's hybrid in-office operation.
OUR BENEFITS
We're an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!
OUR PROCESS
It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.
Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.
Title: Financial Lines - Claims Intake Specialist
Full time
Location: New York United States
Job Description:
Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
Locations: New York, NY or Houston, TX
Role Overview
The Financial Lines Claims Intake Specialist plays a critical role in the timely and accurate intake, assessment, and fast‑track handling of low‑complexity claims across Financial Lines. As we move toward a higher‑volume environment, this role ensures that new claims are processed efficiently, coded correctly, and advanced through the early stages of the claim lifecycle with precision and professionalism. The position supports Howden's commitment to exceptional client service, data integrity, and operational excellence.
Key Responsibilities
- Receive, review, and accurately enter new claim notifications into the system.
- Verify policy existence and apply correct claim coding.
- Manage low‑complexity, fast‑track claims from intake through resolution within authority limits.
- Maintain detailed documentation, running notes, and diary tasks for timely follow‑up.
- Serve as a first‑line contact for internal teams and claim adjusters on First Notice of Claim and Loss.
- Ensure accuracy of all claim details, including financial entries.
- Assist in the timely and accurate filing of key claim‑related documents and communications throughout the claim lifecycle.
- Adhere to internal procedures and authority guidelines.
Required Qualifications & Skills
- 1-3 years of financial lines claims handling experience.
- Proficiency in Microsoft Office and ability to learn claims management systems.
- Strong written and verbal communication skills.
- High attention to detail and strong problem‑solving ability.
- Strong organizational skills and ability to manage competing priorities.
- Customer‑service oriented.
- Work at the office requirement - minimum 3 days per week.
Compensation and Benefits
The expected base salary range for this role is $50,000 - $60,000, depending on experience and location.
In addition to a competitive base salary, employees are eligible to receive a production based bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including:
Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
401(k) retirement plan
Flexible Paid Time Off and paid parental leave
Life and Disability insurance
Our Sustainability Promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can.
What do we offer in return?
A career that you define. At Howden, we value ersity - there is no one Howden type. Instead, we're looking for iniduals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
- Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
100% remote workus national
Title:Customer Success ManagerLocation: United States
Job Description:
Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored strategies, and be a trusted advisor to help our customers succeed, all while contributing to our mission of delivering exceptional customer experiences.
Why You'll Love Working Here:
The Customer Success Manager is responsible for ensuring customers achieve measurable business outcomes through the successful adoption and ongoing use of ORBCOMM solutions. This role owns the post-sale customer lifecycle and serves as a strategic advisor, focused on value realization, retention, and long-term account growth-not reactive support or task-based account management.
The CSM partners closely with customers to understand their business objectives, align solutions to those goals, and proactively guide adoption while identifying risk and growth opportunities. Success in this role is measured by customer outcomes, retention, expansion, and advocacy.
This role is not reactive support-it is a proactive, outcome-driven partnership role designed to maximize customer value and long-term business growth.
This role can be held remotely across the U.S.
What You'll Do:
- Own Customer Outcomes and Value Realization - Partner with customers to define success criteria and measurable outcomes aligned to their business goals. - Ensure customers achieve clear ROI and operational value from ORBCOMM solutions. - Translate product capabilities into business impact and outcomes for customer stakeholders.
- Drive Adoption, Retention, and Growth - Proactively guide customers through adoption and maturity phases of their lifecycle. - Monitor customer health, usage trends, and engagement to identify risks and opportunities early. - Lead renewal conversations in partnership with Sales, positioning value rather than contract mechanics.
- Serve as a Trusted Advisor - Build strong, multi-threaded relationships with customer stakeholders at all levels. - Act as the strategic point of contact post-sale, aligning ORBCOMM solutions to evolving customer needs. - Conduct regular Business Reviews focused on outcomes, value delivered, and next-step opportunities.
- Customer Advocacy and Cross-Functional Leadership - Represent the voice of the customer internally, influencing Product, Support, Engineering, and Sales. - Coordinate internal resources to address customer challenges and remove barriers to success. - Escalate and manage risk proactively, ensuring accountability and resolution.
- Data-Driven Success Management - Leverage analytics, reporting, and insights to inform customer conversations and success planning. - Deliver reporting focused on performance, ROI, and progress toward customer goals. - Maintain accurate customer data, success plans, and engagement history in CRM systems.
- Expansion and Long-Term Account Strategy - Identify expansion opportunities through demonstrated value and evolving customer needs. - Collaborate with Sales to support upsell and cross-sell efforts rooted in customer outcomes. - Maintain a strategic account plan focused on long-term growth and partnership.
What Success Looks Like:
- Customers consistently achieve their desired business outcomes.
- High retention and renewal rates across assigned accounts.
- Increased product adoption, engagement, and customer maturity.
- Identification and support of expansion opportunities driven by value.
- Strong customer advocacy, satisfaction, and long-term loyalty.
Who You Are:
You're self-driven and thrive in a collaborative environment, ready to take ownership of your work. If you have:
- Bachelor's degree or equivalent experience.
- 5+ years of experience in Customer Success, Account Management, or a customer-facing SaaS role
- Proven ability to manage complex customer relationships and executive-level stakeholders.
- Strong consultative, problem-solving, and strategic thinking skills.
- Comfort using data and analytics to guide customer conversations and decisions.
- Experience with CRM platforms (Salesforce preferred) and reporting tools.
- Ability to manage multiple priorities in a fast-paced, growth-oriented environment.
- Excellent communication skills across technical and non-technical audiences.
- SaaS experience strongly preferred; BI or analytics experience a plus.
- Willingness to travel asrequiredfor customer engagement.
- Leverage AI-enabled tools and automation to support daily tasks and productivity.
- Commitment to continuous learning in digital and AI literacy.
Then we want to meet you!
Periodic Travel:
- Travel Requirements: Be prepared for periodic travel (estimated at 20-30%) to customer sites, industry events, and ORBCOMM offices as needed to support customer success initiatives and maintain strong customer relationships.
- On-Site Engagement: Conduct on-site visits to understand customer needs, provide training, and ensure the successful implementation of ORBCOMM solutions.
The Benefits of Working Here
A career with ORBCOMM offers a unique opportunity to grow your skills and expand your expertise in a collaborative, innovative environment. Beyond being part of an exceptional team, we provide a competitive, locally relevant benefits package designed to support our employees around the world. Benefits vary by location and include health and wellness coverage, paid time off, retirement or savings programs, flexible work arrangements, insurance coverage, lifestyle perks, and access to employee discounts-helping you thrive both professionally and personally.
How We Hire
ORBCOMM uses technology-enabled tools, including artificial intelligence (AI), to support parts of the recruitment process. All hiring decisions are made by people, as part of our human-led, tech-enabled culture.
About Us:
At ORBCOMM, we're pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across erse sectors including transportation, heavy industries, satellite, and maritime.
bardstownhybrid remote workkyleitchfield
Title: Account Executive - Screening (Louisville South)
Location: Leitchfield United States
Job Description:
Full time
job requisition id
R-100356
Company Description
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer.
This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive. You’ll collaborate closely with sales leadership to shape go-to-market strategies and launch groundbreaking cancer screening technologies that will directly impact patients’ lives. In this role, you’ll be responsible for promoting the SHIELD colorectal cancer (CRC) blood test to healthcare providers in the primary care setting. Your work will drive early detection of cancer,helping save lives and reduce healthcare costs.
Key Responsibilities
Sales & Customer Engagement
Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies.
Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers
Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of SHIELD into their workflow.
Collaboration & Strategy
Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans.
Strategic Business Expansion: Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements.
Plan & Execute Launches: Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies.
Market Insights & Analysis
Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership.
Customer Feedback & Reporting: Regularly share key insights and opportunities with the Commercial Team to enhance product offerings and optimize sales strategies.
Customer Service & Operations
Provide High-Touch Customer Service: Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process.
Compliance & Administrative Excellence: Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively.
Qualifications
Experience: A minimum of 4 years of customer-facing sales experience in the healthcare industry (diagnostics, medical device, or pharmaceutical sales), or a minimum of 2 years of customer-facing sales experience in the healthcare industry and direct clinical experience in a patient care environment, as a registered nurse or a physician assistant. Experience in these areas with a proven track record of success and achievement drive.
- Preferred: Experience with diagnostic products, particularly blood-based testing or cancer screening products, directly to primary care providers. Familiarity with the primary care landscape in your assigned territory is a plus.
Sales Expertise: Demonstrated ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings. Preferred: Proven experience in planning and executing product launches in the healthcare or diagnostic space.
Product Knowledge: Strong understanding of the healthcare provider landscape, with the ability to quickly learn and apply technical product knowledge to drive sales.
Communication Skills: Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner.
CRM Proficiency: Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress.
Customer Service Excellence: Superior negotiation, problem-solving, and customer service skills. Preferred: High-touch customer service and relationship-building skills, with a focus on long-term partnership and success.
Personal Competencies & Attributes
At Guardant Health, we value personal traits that drive success in this dynamic and impactful role. The ideal candidate will demonstrate the following core competencies:
Grit (Tenacity, Resilience, Scrappy): You are tenacious and resilient, able to navigate challenges with persistence and adaptability. You approach obstacles with a "scrappy" mindset, using creative solutions to keep moving forward and meet your objectives.
Track Record of Success / Achievement Drive: You have consistently met and exceeded sales targets throughout your career. You are results-driven, thriving on achievement and maintaining a proven track record in closing deals and building strong relationships in the healthcare space.
Initiative into Action / Problem Solver: You take initiative and make things happen. When challenges arise, you are quick to take action and find effective solutions, demonstrating your ability to problem-solve and adapt to changing circumstances.
Strategic Thinking & Prioritization: You excel at developing strategic plans to drive business outcomes. You are adept at prioritizing tasks, managing multiple competing demands, and staying focused on what will yield the greatest impact for the business.
Coachable / Growth Mindset: You have a growth mindset, viewing feedback as an opportunity for continuous improvement. You are coachable, eager to learn, and open to new ideas, always striving to develop both personally and professionally.
Personal Requirements
Valid Driver’s License: A clean driving record is required for daily field office and customer visits.
Travel Flexibility: Ability to travel daily within assigned territory and occasional national travel for sales meetings.
The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need.
US Location Base Pay Range: $116,000 - $133,000
Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for inidual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs.
A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our_ Privacy Notice for Job Applicants_.
100% remote workbaltimoremd
Title: Technical Consultant
- Baltimore, Maryland
Location: Baltimore United States
Job Description:
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies by Fortune.
- A company that is recognized as one of the best big companies to work for, as well as the best place to work for ersity, working mothers, female executives, and scientists.
The Opportunity
Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, delivering industry-leading technologies and expert teams to support diagnostic testing that informs treatment and disease management.
We are hiring a Technical Consultant to support our Infectious Disease ision within Abbott Rapid Diagnostics. This is a field-based, remote role based in Baltimore, Maryland requiring up to 75% travel within the territory.
The Technical Consultant will play a key role in account activation, customer retention, and technical education across laboratory and Point-of-Care settings, ensuring successful implementation and optimal use of Abbott's Infectious Disease products.
What You'll Work On
- Deliver on-site technical and clinical training for Abbott Infectious Disease products.
- Support verification studies in compliance with CLIA, CAP, COLA, and TJC regulations.
- Build consultative relationships with customers to optimize product utilization and technical processes.
- Lead POC Link connectivity efforts, including implementation, performance monitoring, and troubleshooting.
- Educate customers on workflow efficiency, testing volumes, and actionable data insights.
- Present Abbott's value proposition in high-level customer meetings.
- Conduct workflow analysis to improve turnaround times and customer satisfaction.
- Identify and support at-risk accounts and contribute to account growth strategies.
- Assist with product training for internal teams (sales, marketing, technical services).
- Participate in monthly team calls, webinars, and professional meetings.
- Travel up to 75%, including occasional weekends and short-notice trips.
Required Qualifications:
- Bachelor of Science in Medical Technology or Nursing (or equivalent degree from an accredited institution)
- Registered Medical Technologist or Registered Nurse in the state of residence
- Minimum 3 years of continuous experience in a clinical lab or critical-care/infectious disease environment
- At least 1 year of experience with implementation or Point-of-Care Testing
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and PDF tools
- Strong written and verbal communication skills, with the ability to teach complex subjects to erse audiences
- Proven ability to work independently and collaboratively across multiple tasks
Preferred Qualifications:
- Management, supervisory, or Point-of-Care Coordinator (POCC) experience
- Advanced degree and/or sales experience
- 5+ years of experience as a Medical Technologist or Registered Nurse
- Extensive knowledge of Point-of-Care Testing and infectious diseases.
- Demonstrated excellence in customer service, training, and troubleshooting
- Familiarity with instrument connectivity and integration in healthcare environments
- Ability to complete assignments accurately and independently with minimal guidance
Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com
Follow your career aspirations to Abbott for erse opportunities with a company that has the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee ersity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @Abbott News and @AbbottGlobal.
The base pay for this position is $61,300.00 - $122,700.00. In specific locations, the pay range may vary from the range posted.
100% remote workatlantaaustinazbuffalo
Title: Team Lead, Insurance Sales
Location: Austin, Texas, Atlanta, Georgia, Raleigh, North Carolina, Phoenix, Arizona, Las Vegas, Nevada, Buffalo, New York
Job Description:
You could lead a team anywhere. Why us?
Join a pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
Work with a high-caliber team from companies like McKinsey, Amazon, BCG, and Nvidia.
Disrupt a massive market and help us scale to a $10B business in the next few years.
Be immersed in a talent-dense environment that prioritizes first-principles thinking and rapid career acceleration.
About the Opportunity:
We are looking for a Sales Team Lead who is energized by the challenge of scaling a high-performance sales organization. Reporting to the Director, Contact Center Operations, you will be a player-coach responsible for the success of a team of Insurance Sales Agents.
At Jerry, we don't just sell insurance; we simplify the most complex and expensive aspects of car ownership. As a Team Lead, you will ensure your team provides a tailored, seamless experience for our 5M+ customers. You will be the bridge between front-line execution and operational strategy, coaching your team to hit aggressive targets while partnering with Product and Engineering to build the future of the Jerry super app.
How You Will Make an Impact:
Performance Coaching: Build a culture of excellence by conducting call audits, tracking key metrics, and providing rigorous monthly coaching for talent development.
Team Leadership: Manage the daily operations of your squad, including scheduling, performance reviews, and onboarding new high-caliber hires.
Operational Excellence: Provide direct feedback to Product Managers and Engineering to enhance our internal SOPs, GenAI tools, and the Jerry app experience.
Direct Customer Engagement: Lead by example by hopping on the front lines, simplifying jargon, preparing quotes, and binding policies to stay sharp on the customer experience.
Growth Strategy: Collaborate across insurance operations to identify gaps in coverage and find ways to increase new business policy sales and customer retention.
Who You Are:
A Proven Leader: You have experience coaching, mentoring, or leading sales teams in a high-velocity environment.
A "First Principles" Thinker: You don't just follow a script; you understand the "why" and can identify gaps to build better processes.
Results-Oriented: You live for the metrics. You enjoy the challenge of hitting KPIs and holding your team accountable to a high bar of performance.
An Expert Communicator: You can explain complex insurance concepts with ease and maintain a professional, empathetic attitude under pressure.
Adaptable: You thrive in the ambiguity of a fast-growing startup and are comfortable moving between high-level strategy and hands-on execution.
Customer-obsessed: You genuinely care about making the purchasing process less painful for customers and champion a customer-first culture where every interaction builds trust.
Compensation & Benefits:
Pay: $100,000 - $150,000+ with commission per year
Workplace: Remote (we will provide you with equipment)
Benefits: Insurance (health, vision, dental), paid time off, paid parental leave, 401K with employer matching, etc.
Minimum Requirements:
3+ years of experience in personal lines insurance sales or a high-volume contact center environment.
Demonstrated experience in a leadership or "player-coach" capacity (Team Lead, Senior Rep, or Manager).
Active Property & Casualty (P&C) license is required (or willingness to obtain one quickly).
Strong technical aptitude and comfort with CRM tools and omni-channel communication platforms.
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.
100% remote workatlantaaustinbostonca
Title: Software Engineer II
(Full-Stack, Backend-leaning)
Location: Palo Alto, California, New York, New York, Boston, Massachusetts, Austin, Texas, Atlanta, Georgia, Denver, Colorado
Job Description:
Before we wrote this ad, we talked to our engineers and asked them what it's really like working here. Here's what they said.
At most companies, engineers wait.
Wait for approvals. Wait for dependencies. Wait while real problems go unsolved.
At Jerry.ai, we don't wait.
If you have an idea, you can explain it, build it, and ship it - sometimes in days, not months. One engineer told us: "At other companies I made very little difference. Here, if I have a good idea, I can go do it."
That sense of ownership is built into how we work. We move fast, and you'll see your fingerprints on the product right away. Engineers here love being able to touch every layer of the stack, collaborate across teams, and see their work reflected in real customer behavior - sometimes the same week they ship. "Everything you do reflects immediately for the users," said another. "And things move fast."
We don't do bureaucracy. We don't do politics. Everyone here - from our CTO to our tech leads - writes code and sweats the details. "The leaders here lead by example," one teammate shared. "They have very high standards. They don't settle for just OK."
It's challenging work, but it's meaningful. You'll juggle new systems and old, context switch often, and learn constantly. You'll also get more trust and autonomy than almost anywhere else. Engineers describe the culture as curious and collaborative: people step up to help, push each other to grow, and learn from every mistake. One teammate summed it up perfectly: "I once caused a bug that wasted $20K in AWS costs, but no one blamed me. They only cared about how to prevent it next time."
We're a remote-first, global team with engineers across North America and Asia. We collaborate asynchronously, meet regularly to share context, and connect in person at our global offsites. Our engineers joined for the impact and stayed for the people: talented, no ego, and genuinely kind.
So, what is Jerry.ai and why should you care?
Your car and your home are the two most expensive things you'll ever own - and the hardest to manage. At Jerry.ai, we're building the first super app to help everyday Americans take control of both. From insurance to repairs to safety, we're reimagining what it means to own and maintain your car and home. This is a $5 trillion+ problem and we're the only company tackling it end-to-end. Our revenue has grown 60x in the last 5 years, we're profitable, and our goal is to scale from 5M → 50M users next.
What you'll work on:
Build automation systems that handle complex insurance servicing tasks end-to-end (policy endorsements, cancellations, document uploads, reinstatements) or reduce policy cancellations, improve renewals, and ensure users always have the best coverage.
Fast sprint cycles: ship new automations in 1-2 weeks on average.
Compose backend business logic that drives automation while respecting complex insurance carrier rules.
Design backend pipelines that sync customer policy data, deliver timely alerts, and power seamless re-shopping experiences.
Optimize and scale our internal tools (think: in-house DocuSign for servicing) to reduce agent intervention to nearly zero.
Collaborate closely with product, data, and engineering ops to anticipate churn and improve customer retention.
Work asynchronously across time zones, with minimal meetings but strong collaboration through Asana and Slack.
Continuously improve our backend systems, APIs, and microservice architecture.
Our tech stack:
Frontend & backend: TypeScript, Nest.js, Next.js, React, React Native, Expo
API: GraphQL
Data: Postgres, DynamoDB, Clickhouse, Redis
Infrastructure: AWS, microservices, containerized services on ECS/EKS, asynchronous processing on Lambda
Our business has grown more complex over time. We're refactoring major parts of our code base - simplifying old systems, rebuilding core flows, and setting up the next three years of our platform's growth. You'll help build the foundation for that next phase.
What we're looking for:
Experience: At least 2 years full stack engineering experience building production-grade software, ideally prior experience building large scale distributed systems for a fast-growing consumer-facing software
Technical strength: Strong foundations in data structures, algorithms, and systems design matter more than prior experience with our tech stack.
Problem solver: You enjoy tackling ambiguous problems, breaking them down into actionable code, and iterating quickly.
Ownership: You take responsibility for end-to-end outcomes and continuously improve the systems you build.
Collaboration: Comfortable working asynchronously with a global team, with excellent communication skills.
Curiosity + adaptability: You love learning, exploring new tools, and stepping outside your comfort zone to understand the bigger picture.
This isn't another coding job. You'll work in a flexible, fast-moving, and highly collaborative culture, where innovation is encouraged, your voice is heard, and the impact of your work is immediate. You'll tackle meaningful challenges, learn, and grow alongside talented peers.
If this sounds like your kind of place, we'd love to meet you!
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.
flhybrid remote workjacksonville
Title: Administrative Assistant
Location: Jacksonville United States
Job Description:
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Responsibilities
Applies expertise to perform a variety of non-clinical administrative support tasks including scheduling, coordination, and follow-up tasks for meetings, events, and professional travel; managing of calendars; preparing documents and presentation materials; processing invoices and reimbursements; composing and/or transcribing correspondence/documents; supporting departmental projects/activities; creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts; answering telephones and providing related follow- through. Exhibits initiative, proficiency, and adaptability to optimize the time of those supported. Strong organizational, communication, and interpersonal skills; a commitment to quality and excellence in service; confidentiality; and professionalism are important components of the role. Demonstrates proficient use of computer hardware and software, telecommunication, and other office equipment and ability to navigate multiple systems simultaneously. Is accountable for ensuring accuracy and completeness through attention to detail.
Qualifications
- Position requires high school diploma or G. E. D. with a minimum of two years' experience in an administrative support role or one-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role, or an associate's degree in an administrative, business, or medical-related program.
- Administrative support role experience must include performance of responsibilities such as meeting management and calendar coordination, creating/transcribing correspondence/documents, and utilization of business-related software to produce databases, spreadsheets, presentations, etc.
- Possess high-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication, and the ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment.
- Demonstrate effective and appropriate decision-making, judgment, and confidentiality as well as attention to detail and follow-through.
- Experience with coordination of travel and expense management.
- Proficient application of English grammar, punctuation, and sentence structure.
Exemption Status
Nonexempt
Compensation Detail
$21.13 - $29.63/ hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday 8:00 a.m. - 5:00 p.m. 4 days on site / 1 remote day Proximity to the Florida campus is required. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Must be a U.S. Citizen, permanent resident, refugee or asylee.
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Janell Mader
100% remote workhoustontx
Title: Insurance Sales Lead
Location: Houston United States
Job Description:
You could lead a team anywhere. Why us?
Join a pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
Work with a high-caliber team from companies like McKinsey, Amazon, BCG, and Nvidia.
Disrupt a massive market and help us scale to a $10B business in the next few years.
Be immersed in a talent-dense environment that prioritizes first-principles thinking and rapid career acceleration.
About the Opportunity:
We are looking for a Sales Team Lead who is energized by the challenge of scaling a high-performance sales organization. Reporting to the Director, Contact Center Operations, you will be a player-coach responsible for the success of a team of Insurance Sales Agents.
At Jerry, we don't just sell insurance; we simplify the most complex and expensive aspects of car ownership. As a Team Lead, you will ensure your team provides a tailored, seamless experience for our 5M+ customers. You will be the bridge between front-line execution and operational strategy, coaching your team to hit aggressive targets while partnering with Product and Engineering to build the future of the Jerry super app.
How You Will Make an Impact:
Performance Coaching: Build a culture of excellence by conducting call audits, tracking key metrics, and providing rigorous monthly coaching for talent development.
Team Leadership: Manage the daily operations of your squad, including scheduling, performance reviews, and onboarding new high-caliber hires.
Operational Excellence: Provide direct feedback to Product Managers and Engineering to enhance our internal SOPs, GenAI tools, and the Jerry app experience.
Direct Customer Engagement: Lead by example by hopping on the front lines, simplifying jargon, preparing quotes, and binding policies to stay sharp on the customer experience.
Growth Strategy: Collaborate across insurance operations to identify gaps in coverage and find ways to increase new business policy sales and customer retention.
Who You Are:
A Proven Leader: You have experience coaching, mentoring, or leading sales teams in a high-velocity environment.
A "First Principles" Thinker: You don't just follow a script; you understand the "why" and can identify gaps to build better processes.
Results-Oriented: You live for the metrics. You enjoy the challenge of hitting KPIs and holding your team accountable to a high bar of performance.
An Expert Communicator: You can explain complex insurance concepts with ease and maintain a professional, empathetic attitude under pressure.
Adaptable: You thrive in the ambiguity of a fast-growing startup and are comfortable moving between high-level strategy and hands-on execution.
Customer-obsessed: You genuinely care about making the purchasing process less painful for customers and champion a customer-first culture where every interaction builds trust.
Compensation & Benefits:
Pay: $100,000 - $150,000+ with commission per year
Workplace: Remote (we will provide you with equipment)
Benefits: Insurance (health, vision, dental), paid time off, paid parental leave, 401K with employer matching, etc.
Minimum Requirements:
3+ years of experience in personal lines insurance sales or a high-volume contact center environment.
Demonstrated experience in a leadership or "player-coach" capacity (Team Lead, Senior Rep, or Manager).
Active Property & Casualty (P&C) license is required (or willingness to obtain one quickly).
Strong technical aptitude and comfort with CRM tools and omni-channel communication platforms.
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.
100% remote workus national
Title: Speaker Management Coordinator
Location: Remote United States
Job Description:
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Speaker Management Coordinator will coordinate all life cycles of the contracting process which includes but is not limited to, reviewing requests for accuracy, drafting and executing contracts, ensuring compliance with company policies and legal requirements.
What You'll Do
- Database & Data Management
- Manage speaker data within VDE's proprietary events management platform, ensuring accuracy and confidentiality for customer accounts
- Generate and analyze daily speaker reports to track tasks and update information efficiently
- Stakeholder & Speaker Communication
- Serve as a primary point of contact, providing daily updates to customer teams and relevant stakeholders
- Communicate directly with speakers regarding their contract status and facilitate the collection of any outstanding information
- Provide status updates and manage follow-ups with internal account stakeholders for missing speaker details
- Contract Management & Compliance
- HCP Consulting Contracting experience is a benefit
- Oversee the speaker nomination and contracting process, including generation, redlining, and amendments
- Interpret and execute legal contracts accurately on behalf of stakeholders
- Strictly adhere to performance metrics, Standard Operating Procedures (SOPs), and compliance guidelines specific to each customer
- Maintain current knowledge of relevant regulations (e.g., OIG, PhRMA Code)
- Ensure adherence to all company policies, including confidentiality, sensitive communication, and intellectual property
- Operational Excellence
- Effectively manage a high volume of tasks while maintaining prompt responses to emails and chats
- Organize and maintain customer email inboxes to ensure timely and appropriate communication
Requirements
- Strong organizational skills with great attention to detail
- Capability to switch tasks often, and multiple customers simultaneously
- Strong interpersonal, verbal, and written skills both internally and externally, with the ability to effectively engage with the customer
- Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met
- Familiar with health sciences and regulated environments a benefit
- Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment
- Strong working knowledge of Gmail and Microsoft Office Product Suite, with the skill to work primarily in Microsoft Excel, Smart Sheets, and SignNow
- Positive attitude at all times and the ability to work with a team and maintain a "Whatever it Takes" attitude
- Ability to boost team morale
- Ability to take constructive feedback and adjust in order to progress forward
- Ability to take on additional ad hoc tasks as needed to support the team without complaint
- Ability to work flexible schedules and/or extended hours to meet clients' business needs
- Ability to maintain productivity while performing repetitive contracting tasks every day
- Basic Math and Spelling proficiency
- Ability to work and thrive in a team atmosphere
Nice to Have
- High School diploma or GED required. A college degree preferred or equivalent experience
- Experience working at a pharmaceutical/biotech or third-party agency a plus
- Great for iniduals with a Sales, Hospitality, or Customer Service background
- Must be a go-getter and very personable while having patience with the process
- Possess strong analytical and problem-solving skills
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $22 - $28/hour
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each inidual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-RemoteUS
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_[email protected].
Work Where It's Best for You
Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it's best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.
What sets us apart
- Public Benefit Corporation
- Work Anywhere
- Veeva Giving
- Corporate Citizenship
- Employees are Shareholders
- Non-Competes
Public Benefit Corporation
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.
Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
Work Anywhere
Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
Veeva Giving
At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the inidual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Corporate Citizenship
Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As iniduals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Employees are Shareholders
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.
Non-Competes
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
100% remote worknew york cityny
Title: Project Manager - Commercial
Location: New York United States
Job Description:
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Are you passionate about innovation, delivering customer value, and building long-term strategic relationships? Do you enjoy solving complex challenges at scale?
Veeva Systems is seeking experienced and motivated Project Managers to join our Commercial Services team. In this role, you will lead the implementation and ongoing optimization of Veeva Vault Commercial solutions for some of the world's largest and most impactful life sciences organizations.
This is a remote, full-time permanent role with Veeva. There is no work location requirement. It is customer-facing, with occasional travel requirements up to 15% of the time.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Lead the end-to-end delivery of Veeva's Commercial solutions, from project initiation through successful go-live and continuous improvement phases
- Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams
- Facilitate delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies
- Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
- Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
- Define success metrics and consistently report on project performance and customer outcomes
- Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey
Requirements
- 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
- Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
- Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
- Proven ability to work both independently and collaboratively in a fast-paced, remote-first environment
- Familiarity with content or data management platforms
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each inidual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
#LI-MidSenior
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_[email protected].
Work Where It's Best for You
Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it's best for you.
A different kind of company. A Public Benefit Corporation.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.
×
What sets us apart
- Public Benefit Corporation
- Work Anywhere
- Veeva Giving
- Corporate Citizenship
- Employees are Shareholders
- Non-Competes
Public Benefit Corporation
In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.
Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
Learn More
Work Anywhere
Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
Read More →
Veeva Giving
At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the inidual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Corporate Citizenship
Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As iniduals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Read More →
Employees are Shareholders
Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.
Non-Competes
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
Read More →
News and recognition
Veeva in Top 100 Most Reliable Companies
Fastest-Growing Company for 5 Years, Future 50 for 2 Years
New York's Noncompete Bill Is A 'Big Domino To Fall'-And The Broadest Ban Yet-In A Growing Movement Against Them
Veeva's Peter Gassner Combine's Today's Execution with Tomorrow's Vision
Grow, contribute and be recognized
"Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work."
- Jacob Marcus
VP, Engineering
"I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster."
- Shilpa Chandermohan
Software Engineer
"As a software engineer at Veeva, I'm proud to be doing meaningful work building clinical trial software that will benefit so many people."
- Durward Denham
Software Engineer
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hybrid remote workprovidenceri
Title: Chart Retrieval Specialist
- Providence, RI
Location: Providence United States
Job Description:
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most erse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a ersity of professional, educational and life experiences to realize our bold vision for healthcare.
Key Job Details:
- YOU COULD DRIVE UP TO 100 MILES DAILY
- HYBRID (home office and field)
- HOURLY rate: $17 hour
- ADDITIONAL COMP: mileage & per chart incentive
- Weekly hours vary (average 20 - 28 hr weekly)
- Cross training opportunities
- Requires availability Monday-Friday 8:00am - 5:00p in your time zone
Duties and responsibilities
- Visit various provider offices to scan or upload the assigned medical record charts, utilizing various EMR systems and using your Datavant provided laptop and scanner
- Work an average of 20-28 hours per week, with a fluctuating schedule that provides potential opportunities to increase hours during busier months
- Professionally engage with healthcare providers while retrieving the required medical records, maintaining consistent communication with your remote team, providing daily updates regarding progress, challenges, and completed tasks.
- Access and manage your weekly schedule through Datavant systems, ensuring all appointments are confirmed and tracked and arriving at pre-scheduled appointments prepared and on time
- Use designated platform to confirm the correct charts for retrieval, accurately mark them as retrieved upon completion, and troubleshooting any technical issues as they arise
- Work independently to meet department goals for chart retrieval accuracy and efficiency
- Complete end-of-day activities in designated company systems including daily logging of work hours into time management system and daily logging of mileage and reimbursements into expense reporting system
- Adhere to the Company's Code of Conduct and policies and maintain HIPAA compliance
- Cross-train in multiple departments to provide support and supplement additional hours as needed
- If desired, travel opportunities may be available with assignments in different geographic areas as needed
- Assist with additional work duties or responsibilities as evident or required
Qualifications
- High School Diploma or equivalent required
- Availability between 8am-5pm at least three consecutive days per week required
- Must have a reliable, insured personal vehicle. Must have the ability to drive and have a valid driver's license in good standing
- Must have reliable internet service and a phone with ability to communicate with remote supervisors
- Basic computer skills - ability to scan documents, save files, rename files, create folders, and upload to secure servers
- Proven track record of punctuality, reliability, quality work, and ability to follow directions
- Ability to work independently with minimal supervision
- Ability to troubleshoot and/or overcome technical issues as they arise
- Highly dependable - arriving to appointments on time and maintaining clear communication with supervisor and Regional Team
- Business casual attire and a high level of professionalism required at all times
- Access to a high-speed internet connection
- Positive attitude and the desire to learn through training (full five-day training program begins upon hire)
- Ability to roll and lift a 45lb equipment case for medical chart retrievals or maneuver a 25lb soft case.
Additional Details:
- This is a part-time role with varied hours. Some weeks may be busier than others based on demand.
- Datavant pays hourly for the time spent retrieving charts and a large portion of time spent driving to sites. Competitive mileage reimbursement is provided for a portion of mileage driven to sites.
- Datavant will provide paid training and support necessary for you to succeed in this role.
Working conditions
Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations. Uber rides and other rideshare services will not be approved for regular commute or in lieu of using a personal vehicle (or where appropriate, traditional public transportation [e.g., bus, train, subway]) for business purposes.
Physical requirements
Driving is a considerable portion of the position. Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not inidual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to iniduals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
100% remote workcacerritoschicagocosta mesa
Patient Enrollment Specialist
Location:
- TN-NASHVILLE, 22 CENTURY BLVD, STE 310
- CA-COSTA MESA, 3080 BRISTOL ST, STE 200
- CA-CERRITOS, 12900 PARK PLAZA DR
- IL-SPRINGFIELD, 400 S 9TH ST
- IL-CHICAGO, 8600 W BRYN MAWR AVE, 10th & 11th FL
- NV-LAS VEGAS, 3634 S MARYLAND PKWY
- NV-LAS VEGAS, 9133 W RUSSELL RD
- IL-CHICAGO, 233 S WACKER DR, STE 3700
Remote
Full time
Job Description:
Patient Enrollment Specialist
Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Hours: Monday - Friday, 9:30 am - 6:30 pm CST
The Patient Enrollment Specialist is responsible for new patients.
How you will make an impact:
Reviewing and prioritizing patient census.
Reaching out to patients to explain services and enrolling them into Carelon Palliative Care.
Providing support by addressing inquiries and scheduling the initial appointments.
Enters documentation into the designated systems.
Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
Performs other duties as assigned.
Minimum Requirements:
- Requires a HS diploma or equivalent and 1 year of experience in call center, sales, health care or customer-focused environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities & Experiences:
- Bilingual (English and Spanish) preferred for the Carelon Global PR business unit.
- Work from home experience preferred.
- Experience with Microsoft office preferred.
- Calls Center experience preferred.
- Sales experience preferred.
- Automated Customer Service experience preferred.
For candidates working in person or virtually in the below locations, the salary* range for this specific position is $17.39 - $32.95
Locations: California, Nevada, Illinois
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
- The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:
Non-Management Exempt
Workshift:
Job Family:
CUS > Care Support
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Field Sales Support Systems Engineer Staff, AMMM - Level 4
Location: Marietta, GA, United States
Hybrid
Full-time
Job Description:
You will be the Field Sales Support Systems Engineer Staff, AMMM - Level 4 for the Supply Operations team, which is responsible for planning and executing support for Air Mobility & Maritime Missions (AMMM) including C‑130, C‑5, LM‑100J, and P‑3 weapons systems.
What You Will Be Doing
As the Field Sales Support Systems Engineer Staff, AMMM - Level 4 you will be responsible for delivering end‑to‑end logistics support for C‑130J Direct Commercial Sale (DCS) programs.
Your responsibilities will include:
- Lead and coordinate spares and repair processing to meet contractual delivery timelines.
- Generate requisitions and manage purchase orders for spares and repairs in SAP.
- Provide logistics status updates to customers and manage repair actions with Supply Chain, Contracts, and customers.
- Prepare required International Trade Compliance documentation for export control.
- Support proposal development and collaborate with finance and project‑management teams.
What's In It For You
We are committed to supporting your work‑life balance and overall well‑being, offering flexible scheduling options. Learn more about Lockheed Martin's comprehensive benefits package here. 3‑day weekends every weekend and a hybrid onsite/remote work model give you the flexibility you need to thrive.
Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus - if you have the passion and courage to work hard and have fun doing what you love, then we want to build a better tomorrow with you.
Who You Are
You are a collaborative, results‑driven professional with strong management abilities and foresight to direct, reorder, and coordinate asset movements that support both immediate and forecasted mission needs. Your experience in logistics, procurement, and customer‑focused communication positions you to excel in this high‑impact role.
Further Information About This Opportunity
MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access.
This position is in Marietta, GA Discover Marietta.
Basic Qualifications:
- Demonstrated experience with program, project, and/or team leadership
- Experience working with a team in gathering and analyzing data and to accomplish solutions to complex problems
- Demonstrated experience with SAP or similar enterprise resource planning tool
- Experience with Microsoft Office applications, particularly the use of Excel and Power Point in the preparation of graphs, charts and presentations
Desired Skills:
Candidate must possess excellent communication skills and have the ability to lead, multitask and adapt easily in a rapidly changing environment
- Customer Service skills.
- Preferred but not required; Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education. Supply/ Logistics Management degree preferred.
Experience with Inventory and/or Capital Control.
- Seeking a team player with a positive attitude who is a self-starter and familiar with inventory management, financial, contracting, and product support activities.
- Inidual should be familiar with requirements development, management, negotiation, and verification.
- Candidate should have exceptional organizational, administrative, and planning skills with prior experience managing complex tasks and suppliers
- Knowledge of the following MRP management systems: SAP, GOLD, and logistics
- Ability to work under pressure in a high paced environment.
- Excellent communication (written and verbal) skills
Clearance Level: None
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide erse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: AERONAUTICS COMPANY
Relocation Available: Possible
Career Area: Logistics
Type: Full-Time
Shift: First
100% remote workazcharlottehoustonnashville
Title: Remote Call Center Agent
Location Charlotte, North Carolina, Houston, Texas, Orem, Utah, Reno, Nevada, Nashville, Tennessee, Tucson, Arizona
Employment Type Full time
Location Type Remote
Department Insurance
Compensation
$19 – $21 per hour
Offers Equity
The successful candidate’s starting compensation will fall within the pay range listed, determined by job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may also include stock options.
We offer a comprehensive benefits package to full-time employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) (in the U.S.) or RRSP (in Canada) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, consulting, or freelance roles may not be eligible for certain benefits.
Job Description:
About the Opportunity:
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
How you will make an impact:
Respond to inbound calls from existing customers
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!
Who you are:
You can multitask and manage multiple competing priorities
You are passionate about helping others
Has 2+ years of experience working in a call center environment
Compensation and perks:
Hourly wage: $19.00 - 21.00
We will pay for your P&C license (expected within 60 days after starting)
Medical, dental, vision insurance, 401K match
Ability to work remotely (we provide work equipment)
Ongoing training and mentorship from our leadership team
An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them
This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us.
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.
100% remote workakalaraz
Title: Data Entry Processor
Location: Sandy, UT, United States
Category Customer Service & Transaction Processing
Req ID19479
Job Type Full-time regular
Job Description:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.
Remote - Data Entry Processor
Must be located in Sandy, Utah area
Monday-Friday 7:00am-4:30pm
$ 13.00 during 6 weeks of training then moves to ABC pay.
Join our Data Entry Processor Team
You'll put your skills to work by supporting our client through document review and data entry. Your work will make a positive difference in the organization you support.
About the Role
As a Data Entry Processor, you will provide document review and data entry support to our client. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration.
As a Data Entry Processor, you will be responsible for:
- Providing production services to client operations by performing administrative tasks such as data-entry, document processing and scanning
- Receiving documents from both electronic and hard copy form for accurate processing
- Processing documents by following internal processes and identifying any gaps in required information
- Identifying documents and their purpose to create a database of information
- Providing great customer service.
Requirements
To be successful in this role you will:
- Have a High School Diploma or an equivalent level of education
- Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
- Be able to successfully pass a criminal background check and drug test
- Be able to type a minimum of 45 WPM (words per minute) on a computer
- Have good IT skills and the ability to learn new systems
- Have a great attention to detail
- Be organized and have the ability to multi-task and while adapting to changing priorities
Working with us
Join a rapidly growing organization that can support your career goals.
Working for you
What you get:
- Paid Training
- Career Growth Opportunities
- Full Benefit Options
- Great Work Environment
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where iniduality is noticed and valued every day.
Join Us
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best
Requirements:
Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
Must have the ability to connect with an ethernet cable to a modem/router
Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
We are currently NOT hiring in the following geographies:
States: AK, CA, HI, MA, IL, MT & NY
Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $26600 - $33250.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment. You may also click here to access Conduent's ADAAA Accommodation Policy.
hybrid remote workplanotx
Referral Specialist II
Location: Plano United States
Job Description:
Anticipated End Date:
2026-02-16
Position Title:
Referral Specialist II - Paragon Healthcare
Job Description:
Referral Specialist II - Paragon Healthcare
Hybrid: This role requires associates to be in-office at the Plano location 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Location: TX-PLANO, 3033 W PRESIDENT GEORGE BUSH HWY, STE 100
Schedule: Monday - Friday; Central Time Zone
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
The Referral Specialist II is responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals.
Acts as a first level SME, ability beyond intake calls that include working on production oriented work, may include physician assisting and/or special projects.
Acts as liaison between hospital, health plans, physicians, patients, vendors and other referral sources.
Reviews complex referrals for completeness and follows up for additional information if necessary.
Assigns referrals to staff as appropriate.
Verifies insurance coverage and obtains authorizations if needed from insurance plans.
Contacts physician offices as needed to obtain demographic information or related data.
Enters referrals, documents communications and actions in system.
Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
Performs other duties as assigned.
Minimum Requirements:
- Requires HS diploma or GED and a minimum of 1 year of experience in a high-volume, interactive customer service or call center in a healthcare environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Knowledge of medical terminology, plan specific guidelines; ICD-9 and CPT coding preferred.
Benefit verification and authorization experience STRONGLY preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
CUS > Care Support
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
cincinnatihybrid remote workoh
Customer Care Representative I
Location: Cincinnati United States
Job Description:
Anticipated End Date:
2026-02-26
Position Title:
Customer Care Representative I - FEP (Cincinnati, OH)
Job Description:
Title: Customer Care Representative I - FEP
Cincinnati, Ohio
Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
You will be required to participate in a virtual training. You must have 100% attendance during the full 15 weeks of training.
Start date: 3/23/2026
Hours: 8:30 AM - 5 PM EST during training and 9 AM - 5:30 PM EST after training.
As a Customer Care Representative, you will act as a trusted advisor and educator on health care related inquires. You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide. If you want to be a part of this exciting team, make a difference in someone's life and help make healthcare easy, apply today!
How you will make an impact:
- From the moment you login, you'll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers
- You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.
- You will partner internally to create a seamless experience for our customers and resolve potential issues.
Here's what Elevance Health offers:
- A career path with opportunity for growth
- Ability to obtain your Associate's or Bachelor's degree or further your education with tuition reimbursement.
- Affordable Health Insurance, Dental, Vision and Basic Life
- 401K match, Paid Time Off, Holiday Pay
- Annual incentive bonus and annual increases plan based on performance.
At Elevance Health, the team is comprised of the best and the brightest from erse experiences, cultures, and backgrounds. The differences we each bring to the table are a part of what makes our company so successful.
Minimum Requirements:
Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
- The majority of each day will be spent on the phone. Ability to work from home with hard-wired internet access and a quiet and private workspace strongly preferred.
- A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contact preferred.
- A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues or concerns preferred.
- A composed inidual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer preferred.
- Have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred.
- Flexible and quick learner, willing to adapt to changing customer and business needs preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Job Level:
Non-Management Non-Exempt
Workshift:
1st Shift (United States of America)
Job Family:
CUS > Care Reps
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
azcocolorado springshybrid remote workphoenix
Title: Inside Senior Auto Adjuster
- CAT Team
Location: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO
Job Description:
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Sr. Auto Adjuster, you will work within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You will be accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
USAA's Catastrophe Team is seeking experienced Auto Adjusters to join the Inside Dedicated Auto Catastrophe Team (ACT). In this desk role you will handle repairable and total loss claims for catastrophe designated and/or weather surge events. ACT adjusters will operate in a file ownership environment, being accountable for the entire member end-2-end claim experience. This team will also work closely with the APD CAT team and Paintless Dent Repair (PDR) providers for a consistent, seamless end-to-end claim experience. We are excited to have another career path within Auto that allows you to grow in your adjusting experience while serving members impacted by a Catastrophe.
This hybrid role requires an inidual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO. Relocation assistance is not available for this position.
What you'll do:
Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.
Negotiates liability for comparative negligence (claimant or adverse carrier).
Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.
Analyzes information obtained to establish compliance for regulatory requirements and settlement value.
Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.
Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.
Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
May serve as an informal resource for team members.
Applies proficient knowledge of Auto Physical Damage to adjust claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of customer service experience.
1 year of experience handling low to moderately complex auto non injury liability claims.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Experience determining auto liability coverage.
Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to organize, analyze, and effectively determine risk and appropriate response.
Successful completion of a job-related assessment may be required.
What sets you apart:
Experience in an auto adjuster complex role
Claim file ownership
Prior Voluntary Catastrophe Team (VCT) or CAT deployment experience.
Available to work overtime and/or internal CAT duty hours as needed.
Compensation range: The salary range for this position is: $54,550 - $92,060.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and inidual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
hybrid remote workilmatteson
Title: Customer Care Specialist I
(Manheim)
Location: Matteson United States
Job Description:
Company
Cox Automotive - USA
Job Family Group
Customer Care Group
Job Profile
Customer Care Specialist I
Management Level
Inidual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
General Responsibilities:
The CCS will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.
Maintaining relationships with existing customers includes problem solving by the CCS, by consulting with dealers and educating them about Manheim and ancillary partners.
Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners.
May work across other departments to train on resolving different client issues.
The CCS will provide responsive, timely telephone, chat and email support. The CCS shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts).
The CCS will also oversee/monitor the resolution to all problems, regardless of delegation to other departments.
Qualifications:
Minimum:
High School Diploma/GED
Generally, less than 2 years of experience
Preferred:
Minimum of 2 years of Call center and/or client interfacing experience
Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.
Understand foundational levels of computers and technology, internet, email
Excellent oral and written communications skills, particularly in a phone or email context,
Experience working in a contact center metrics driven environment
Strong communication skills and basic computer knowledge
Ability to operate under tight pressure
Experience working in the automotive industry
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that inidual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
atlantacolumbusgaga or us nationalhybrid remote work
Title: Crisis & Referral Specialist
Location:
GA-ATLANTA, 740 W PEACHTREE ST NW
GA-COLUMBUS, 6087 TECHNOLOGY PKWY
Job Description:
Anticipated End Date:
2026-02-13
Position Title:
Crisis & Referral Specialist
Job Description:
Crisis & Referral Specialist
Location : Seeking candidates that reside in the state of Georgia.
Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Work Schedule : We operate 24 hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center, we are hiring for all shifts to include weekends and holidays. Training will be conducted Monday-Friday 10:00am-6:30pm EST.
A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.
The Crisis & Referral Specialist is responsible for screening, assessing, training, and providing telephonic intervention/de-escalation for helpline callers using established protocols to determine an immediate course of action.
How you will make an impact :
- Takes inbound calls, texts and chats from iniduals needing support, services, or who may be in crisis.
- Performs safety screenings and assessments to discern presence and acuity of risk to the safety of the inidual or others.
- Uses information provided by the caller and obtained during the screenings and assessments to accurately understand the inidual's needs and develop a plan of action in collaboration with the inidual.
- Completes appropriate, timely, and accurate documentation of interactions in accordance with established criteria.
- Provides linkage follow-up as directed to assure inidual accessed services.
- Coordinates with other agencies, organizations and iniduals to insure optimal use of resources, services and natural support systems.
- Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
Minimum Requirements :
- Requires a HS diploma or the equivalent and a minimum of 1 year of experience in behavioral health or a minimum of 6 months of direct crisis experience to include screenings and assessments to determine appropriate interventions; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities & Experiences :
- BS/BA degree in a mental health or other human services field and two years of experience working directly with iniduals in need of behavioral health services strongly preferred.
- Call Center experience preferred.
- Crisis experience preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Healthcare Role (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Title: Communications and CX Analyst
Location: Washington United States
Job Description:
Job Description
Description
SAIC is seeking a Communications & Customer Experience Analyst (CX) to support the U.S. Coast Guard Office of Technical Readiness (OTR) as it establishes a Digital Transformation Office in Washington, DC.
This position serves as the primary lead for strategic communications, customer experience design, and stakeholder engagement, ensuring digital transformation initiatives are clearly understood, effectively communicated, and operationally relevant to Coast Guard field users.
The role bridges the gap between technical modernization efforts and operational adoption by translating strategy, technology, and transformation outcomes into clear, actionable, and user-centered communications.
Position has the opportunity to be hybrid with two days onsite in Washington, DC and three days flexwork.
Key Responsibilities
Strategic Communications
Develop and execute the Digital Transformation Communications Strategy aligned with OTR priorities.
Create consistent messaging supporting the Digital Transformation Office mission, vision, and objectives.
Develop executive-level communications, including:
Briefing decks
Talking points
Fact sheets
Newsletters
Transformation updates
Support publication of:
Coast Guard Digital Transformation Strategy
Strategic Roadmap
Implementation Plan
Customer Experience & Stakeholder Engagement
- Design and implement a customer experience (CX) framework focused on field operators and mission users.
- Support establishment of standardized engagement mechanisms and feedback loops with operational units.
- Capture, analyze, and synthesize stakeholder feedback to inform transformation priorities.
- Develop user journey maps and experience artifacts to align technology delivery with operational needs.
- Coordinate listening sessions, workshops, and operational engagement events.
Transformation Enablement
Support communication and engagement activities for:
Initial Digital Transformation Office stand-up
Three (3) operational transformation pilot initiatives
Scale-up to enterprise transformation projects
Support development and execution of the Digital Transformation Champions Network communications.
Partner closely with:
Organizational Change Management (OCM) lead
Project Manager
Enterprise Architect
Ensure consistent messaging across transformation initiatives.
Metrics, Reporting & Continuous Improvement
- Develop metrics to measure communication effectiveness and customer experience outcomes.
- Track adoption, engagement, and feedback trends.
- Provide regular reporting to OTR leadership.
- Identify opportunities to improve user engagement and satisfaction.
Qualifications
Education Requirements:
- Bachelor's degree in Communications, Public Affairs, Business, Human-Centered Design, or related field and five (5) years of experience supporting communications or customer engagement on federal programs.
Clearance Requirements:
- Must possess an active Interim Secret clearance with the ability to obtain a Secret clearance; US Citizenship required.
Required Qualifications
Demonstrated experience developing executive-level written and briefing materials.
Experience with Process planning mapping and automation
Experience supporting customer experience (CX), stakeholder engagement, or change management initiatives.
Strong ability to translate technical or complex concepts into clear, operational language.
Experience supporting stakeholder engagement across erse user communities.
Excellent written, verbal, and interpersonal communication skills.
Desired Qualifications
- Experience supporting DHS or U.S. Coast Guard programs.
- Experience supporting digital transformation or IT modernization initiatives.
- Familiarity with customer experience (CX), user-centered design, or human-centered design methodologies.
- Experience engaging geographically dispersed operational users.
- Experience supporting Agile, DevSecOps, or digital engineering environments.
- Familiarity with collaboration platforms (
100% remote workcharlestonchicagoflga
Title: Inside Sales Representative -1
- Remote 3121258
Location: Savannah United States
Raleigh, United States of AmericaCharleston, United States of AmericaChicago, United States of AmericaHouston, United States of AmericaKansas City, United States of AmericaOrlando, United States of America
Apply Now
Job Description:
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. If you are an energetic inidual looking for an exciting, fast-paced environment, that allows you to work from home, we encourage you to join our team!
The Inside Sales Representative, will, among other things, manage assigned accounts and detail health care professionals through outbound and inbound calls. You will contact the office staff of assigned accounts and identify key decision makers within the practice to include Physicians, Medical Assistants, Nurses, Physicians Assistants, Nurse Practitioners, and other medical professionals with the goal of educating and developing relationships with those iniduals. Your goal is to deliver accurate product information and educate the health care providers about the vaccine program, while ensuring access to patient assistance materials and programs.
Additionally, you may provide lead generation, appointment setting, recruitment for virtual lunch and learns, as well as assist in recruiting for national meetings and general sales support for select brand representatives.
Responsibilities:
- Maintain and update current and prospective target Prescriber profiles
- Keep current with market knowledge and competitive products
- Maintain a professional image for Buyer and Buyer Products
- Participate in all required training and sales meetings
- Make education presentations (Details)
- Make complete, accurate and timely submission of all timekeeping, Details, call activity, within the approved CRM
- Compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets
- Participate or coordinate virtual and live lunch & learns as applicable
- Have appropriate interaction with co-promotional partners or counterparts Ability to collaborate
Qualifications:
- Four-year College Degree preferred
- Minimum 1 to 3 years inside sales experience, B2B territory management/account management experience or field sales experience preferred
- Inside Pharmaceutical, Device, or MedTech sales experience preferred
- Experience developing and maintaining customer relationships
- Experience maintaining accurate records of all sales activities
- Proven ability to consistently meet/exceed defined territory sales goals
- Experience with Salesforce, Veeva preferred
- Advance listening, problem-solving and decision-making skills
- Excellent verbal and written communication skills
- Ability to understand and convey accurate complex product-related information to Healthcare Professionals, in an educated, reassuring, and professional manner
- Ability to accept and quickly apply coaching and feedback to improve inidual performance and customer experience
- High work ethic, reliable and punctual in reporting for scheduled work
- Ability to be flexible as needed to meet the fluctuating business needs
- Private, quiet, dedicated workspace required
- Maintain and update current and prospective target Prescriber profiles
- Keep current with market knowledge and competitive products
- Maintain a professional image for Client and Client Products
- Participate in all required training and sales meetings
- Plan and organize Territory to meet sales and call targets
- Make sales presentations (Details)
- Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM
- Compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets
- Participate or coordinate virtual and live lunch & learns, dinner programs, weekend events, as appropriate • Have appropriate interaction with co-promotional partners or counterparts
- Ability to collaborate
Note: The duties and responsibilities described do not constitute a comprehensive list and additional tasks may be assigned to the employee from time to time.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $28.00-$30.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
azhybrid remote workphoenix
Title: Health Information Specialist I
Location: Phoenix United States
Job Description:
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most erse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a ersity of professional, educational and life experiences to realize our bold vision for healthcare.
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized iniduals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights
This is a Hybrid Role
- Full Time: Monday thru Friday, 8:00 am-4:30 pm Arizona time
- The hybrid HISI role will consist of remote and onsite work in Phoenix, AZ
- Tasks include:
- phone calls
- assist with patient walk-ins
- Release Of Information processing
- cross coverage with Tenet Acute care locations
- ROI intake
- ROI emails
- medical record CDs
- minimal front desk coverage for the sit\
- Ability working in a high-volume environment
- Assist with additional work duties or responsibilities as evident or required
- Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas
- Documenting information in multiple platforms using two computer monitors.
- Proficient in Microsoft office (including Word and Excel)
Preferred Skills
- Knowledge of HIPAA and medical terminology
- Familiar with different EHR and Billing Systems
- Experience working with subpoenas
We offer:
- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
- Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
You will:
- Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
- Maintain confidentiality and security with all privileged information.
- Maintain working knowledge of Company and facility software.
- Adhere to the Company's and Customer facilities Code of Conduct and policies.
- Inform manager of work, site difficulties, and/or fluctuating volumes.
- Assist with additional work duties or responsibilities as evident or required.
- Consistent application of medical privacy regulations to guard against unauthorized disclosure.
- Responsible for managing patient health records.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
- Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
- Ensures medical records are assembled in standard order and are accurate and complete.
- Creates digital images of paperwork to be stored in the electronic medical record.
- Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes, opening mail, and data entry.
- Must meet productivity expectations as outlined at specific site.
- May schedules pick-ups.
- Other duties as assigned.
What you will bring to the table:
- High School Diploma or GED.
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
- Professional verbal and written communication skills in the English language.
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced environment.
Bonus points if:
- Experience in a healthcare environment.
- Previous production/metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and customers.
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not inidual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to iniduals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
Updated 4 months ago
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